FedEx MGM Grand Las Vegas Instructions

July 24, 2024
FedEx

FedEx MGM Grand Las Vegas

Product Information

Specifications

  • Brand: MGM Grand Las Vegas
  • Address: 4701 Koval Lane, Las Vegas, NV 89109
  • Contact: 702.388.1132
  • Email: usa5684@fedex.com
  • Operating Hours: 8:00 a.m. – 6:00 p.m.

Product Usage Instructions

  • For any inquiries or assistance, please contact MGM Grand Las Vegas at 702.388.1132 or via email at usa5684@fedex.com.
  • The physical address of MGM Grand Las Vegas is 4701 Koval Lane, Las Vegas, NV 89109. Please visit during the operating hours specified.
  • The operating hours of MGM Grand Las Vegas are as follows:

FAQ

  • Q: What are the contact details for MGM Grand Las Vegas?
  • A: You can reach MGM Grand Las Vegas at 702.388.1132 or via email at usa5684@fedex.com.
  • Q: What are the operating hours of MGM Grand Las Vegas?
  • A: The operating hours are Monday to Friday from 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 4:00 p.m., and Sunday from 8:00 a.m. to 4:00 p.m.

Preparing Your Shipment

  • FedEx Office is committed to providing you with an outstanding experience during your stay. All guest and event packages being shipped to the property must follow the address label standards (illustrated below) to prevent package routing delays.
  • Please schedule your shipments) to arrive four days before the event start date to avoid additional storage fees. Use the name of the recipient who will be on-site to receive and sign for the package(s). Please do not address shipments using property employee names unless the items are specifically for their use (e.g., hotel specifications, rooming lists or signed documents); this includes arranging for deliveries to all areas on the property.
  • If a package has not been picked up by the recipient and no contact information is provided, the package will be returned to the sender, who will be responsible for all additional shipping fees. For more information on package retention, the Return to Sender process, or to schedule package deliveries, please contact the FedEx Office business center at 702.388.1132 Package deliveries should only be scheduled after the recipient has completed the check-in process.

Package Labeling Standards and FedEx Office Contact

  • (Guest Name) (Guest Cell Number)
  • c/o FedEx Office at MGM Grand Las Vegas
  • 4701 Koval Lane
  • Las Vegas, NV 89109
  • (Convention / Conference / Group / Event Name)
  • Box.— of —-

Shipments With Special Requirements
Meeting and event planners, exhibitors, and attendees are encouraged to contact FedEx Office with any specific questions in advance of shipping their items. If you have any special needs (e.g., refrigeration requirements, after- hours delivery requests or changes to your meeting dates or rooms), please work directly with your Event Manager, who will communicate these needs to the FedEx Office in advance of your event.

On-Site Package Delivery

In most cases, FedEx Office will complete delivery or pickup of packages within the conference and meeting rooms, lobby area, and guest suites, but please consult with a FedEx Office team member for specific delivery limitations that may exist. In cases where a drayage company or a meeting decorator is used, FedEx Office team members will work closely with those vendors for proper package routing and release items directly to those vendors if they are on the property when the shipments arrive. Any decorator or drayage packages requiring overnight storage by the FedEx Office will be assessed a handling fee. If your meeting/ event is being handled by a drayage company or decorator, please ensure your shipments are being sent directly to the drayage company’s or decorator’s specified address. Items that require extra handling, such as pallet/crate breakdown or build-up, multiple pickup or delivery points, or collecting or disposing of packaging materials, will be assessed an additional fee of $70.00 per hour with a minimum of $35.00 for 30 minutes. This fee will be assessed for each FedEx Office team member dedicated to performing these additional services. Please note that FedEx Office team members cannot lend out any moving equipment, which includes pallet jacks, dollies and flatbed carts.

Package Delivery to Guest Suites/Meeting Rooms
In most cases, FedEx Office will complete delivery or pickup of packages to guest suites, but please consult with a FedEx Office team member for any specific delivery limitations that may exist. FedEx Office is not authorized to leave packages unattended in guest suites and/or meeting rooms. A guest with authorization to sign for the delivery and approve any charges for handling and delivery fees must be present in guest rooms and/or meeting rooms.

Upon Your Arrival
Packages will be available for pickup at the FedEx Office business center; a handling fee will apply. Packages, pallets, crates, display cases, and other heavier items may be scheduled for delivery by contacting our staff at 702.388.1132; a delivery fee will apply. Package deliveries should only be scheduled after the recipient has completed the check-in process. To maintain the proper chain of custody, the FedEx Office requires the package recipient’s signature before a package can be released from the FedEx Office. Release signatures are captured at the time of package pickup or package delivery to the recipient.

Upon Your Departure
FedEx Office offers pack and ship services and packaging supplies, such as boxes, tape, etc., which are also available for purchase at the FedEx Office business center. All outbound packages must have a completed carrier airbill affixed to each package. FedEx Express” shipping boxes and airbill forms are available and are complimentary. Outbound packages and freight to be picked up by a third-party courier should be coordinated directly with those vendors, and communication should be sent to the FedEx Office indicating when those items will be picked up. FedEx Office will not make arrangements for freight or third-party courier transportation and/or pickup. Outbound handling fees will be applied to all packages and freight, regardless of carrier, in addition to shipping/transportation fees.

Package Handling and Storage Fees

  • Package weights will be rounded up to the nearest pound.
  • For inbound/outbound pallets or crates, the receiving and delivery charges are consolidated into a single fee of $250.00 or $0.80/Ib. > 312 Ibs., which is applied to each pallet/crate handled.

Additional Services
Items that require extra handling, such as pallet/crate breakdown or build-up, multiple pickup or delivery points, or collecting and disposing of packaging materials, will be assessed an additional fee of $70.00 per hour with a minimum of $35.00 for 30 minutes. This fee will be assessed for each FedEx Office team member dedicated to performing these additional services. Please note that FedEx Office team members cannot lend out any moving equipment, which includes pallet jacks, dollies, and flatbed carts.

Terms and Conditions

Receiving, delivery, and storage charges are payable at the time of delivery. Recipient may be required to present government-issued photo identification and sign for delivery. Shippers must comply with all applicable local, state, and federal laws, including those governing packing, marking, labeling, and shipping. OBTAIN FIRE, CASUALTY, AND ALL OTHER INSURANCE ON PACKAGE CONTENTS BEFORE SHIPPING. Neither the Property nor FedEx Office and Print Services, Inc. provide such insurance. Neither the Property nor FedEx Office and Print Services, Inc. nor the employees, agents or contractors of either firm will be liable for any damages, whether direct or indirect damages, relating to or arising out of any loss or damage to any package or its contents, unless a package is lost after receipt on the Property, in which case such liability shall be limited to the lesser of $100 or the liability of the carrier indicated above. By sending your package to the Property, you agree to be bound by any additional terms and conditions that the Property or FedEx Office and Print Services, Inc. may establish from time to time for receiving and delivering of packages.

CONTACT

FedEx Office Business Center

  • MGM Grand Las Vegas
  • 4701 Koval Lane
  • Las Vegas, NV 89109
  • Phone: 702.388.1132
  • Fax: 702.388.1135
  • Email: usa5684@fedex.com

Operating Hours

  • Mon.-Fri.: 8:00 a.m. – 6:00 p.m.
  • Saturday: 8:00 a.m. – 4:00 p.m.
  • Sunday: 8:00 a.m. – 4:00 p.m.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals