SAMSUNG OTR21M4C Microwave Oven User Manual

: June 16, 2024
: Samsung

Table of Contents

OTR21M4C Microwave Oven
Product Information
Specifications
Product Usage Instructions
Beverage
Chicken Breasts
Frozen Dinner
Fresh Vegetables
Frozen Vegetables
Auto Cook
Home Dessert – Walnut Pound Cake
Home Dessert – Banana Bread
Home Dessert – Sponge Cake

OTR21M4C Microwave Oven

Product Information

Specifications

Category: Cook
Veggies
Food

Product Usage Instructions

Beverage

Amount: 1 cup

Instructions:

Use a measuring cup or mug and do not cover.
Place the beverage in the microwave oven.
After heating, stir well.
Let the oven cool for at least 5 minutes before using it
again.

Chicken Breasts

Amount: 8 – 24 oz.

Instructions:

Follow the package instructions for covering and letting
stand.
Use this button for frozen sandwiches, breakfast entrees,
pancakes, waffles, etc.
Let the microwave oven cool for at least 5 minutes before using
it again.

Frozen Dinner

Amount: 12 – 16 oz.

Instructions:

Remove the food from its wrapping and follow the instructions
on the box for covering and letting stand.
Let the microwave oven cool for at least 5 minutes before using
it again.

Fresh Vegetables

Amount: 1 – 4 cups

Instructions:

Place the fresh vegetables in a microwave-safe ceramic, glass,
or plastic dish and add 2 – 4 tbs. of water.
Cover with a lid or vented plastic wrap.
Stir before letting stand.
Let the microwave oven cool for at least 5 minutes before using
it again.

Frozen Vegetables

Amount: 1 – 4 servings

Instructions:

Place the frozen vegetables in a microwave-safe ceramic, glass,
or plastic dish and add 2 – 4 tbs. of water.
Cover with a lid or vented plastic wrap to cook.
Stir before letting stand for 3 – 5 minutes.
Let the microwave oven cool for at least 5 minutes before using
it again.

Auto Cook

The Auto Cook button lets you cook favorite foods using preset
power levels and times. If the food is not thoroughly cooked after
using Auto Cook feature, complete the cooking process by cooking
the food for an additional amount of time.

Instructions:

Put the food on the tray.
Touch the Auto Cook button.
Select the category and food item you want by touching the OK
button.
Select the amount of food by touching the button.
Touch OK or Start button to start cooking. The microwave oven
will automatically operate by preprogrammed time.

NOTE: You can operate some of Auto Cook items
by voice control also. Check Voice control on page 17 of this
manual.

Home Dessert – Walnut Pound Cake

Amount: 1 serving

Ingredients: Flour 120 g, Butter 150 g, Black
sugar 100 g, Egg 2 pcs., Walnut (Chopped) 50 g, Baking powder 4
g

Instructions:

Combine butter and black sugar in a bowl.
Add egg and mix well.
Add flour, baking powder, and keep stirring.
Add walnut and mix well.
Pour the mixture in a greased glass or plastic bowl.
Put the bowl in the microwave oven and select the Walnut Pound
Cake under Home Dessert.
After cooking, let it stand for 2 – 3 minutes.

Home Dessert – Banana Bread

Amount: 1 serving (6 pcs.)

Ingredients: Banana 3 pcs., Pancake mix 120 g,
Milk 120 g, Egg 1 pc., Malt syrup 2 tbsp.

Instructions:

Chop the banana.
Combine pancake mix, milk, egg, malt syrup in a bowl.
Add banana and mix well.
Pour the mixture into 6 paper cups.
Put paper cups in the microwave oven and select the Banana
Bread under Home Dessert.
After cooking, let it stand for 2 – 3 minutes.

Home Dessert – Sponge Cake

Amount: 1 serving

Ingredients: Flour 170 g, Butter 50 g, Sugar
150 g, Egg 3 pcs., Baking powder 10 g

Instructions:

Combine butter and sugar in a bowl.
Add egg and mix well.
Add flour, baking powder, and keep stirring.
Pour the mixture in a greased glass or plastic bowl.
Put the bowl in the microwave oven and select the Sponge Cake
under Home Dessert.
After cooking, let it stand for 2 – 3 minutes.

FAQ

Q: How do I cook beverages in the microwave
oven?

A: Use a measuring cup or mug and do not cover. Place the
beverage in the microwave oven. After heating, stir well. Let the
oven cool for at least 5 minutes before using it again.

Q: How do I cook frozen dinners in the microwave
oven?

A: Remove the food from its wrapping and follow the instructions
on the box for covering and letting stand. Let the microwave oven
cool for at least 5 minutes before using it again.

Q: How do I cook fresh vegetables in the microwave
oven?

A: Place the fresh vegetables in a microwave-safe ceramic,
glass, or plastic dish and add 2 – 4 tbs. of water. Cover with a
lid or vented plastic wrap. Stir before letting stand. Let the
microwave oven cool for at least 5 minutes before using it
again.

Q: How do I use the Auto Cook feature?

A: Put the food on the tray. Touch the Auto Cook button. Select
the category and food item you want by touching the OK button.
Select the amount of food by touching the button. Touch OK or Start
button to start cooking. The microwave oven will automatically
operate by preprogrammed time.

Category Cook
Veggies

Food

Amount

Instructions

Beverage

1 cup

Use a measuring cup or mug and do not cover. Place the beverage in the microwave oven. After heating, stir well. Let the oven cool for at least 5 minutes before using it again.

Chicken Breasts

8 – 24 oz.

Pierce the chicken breasts 3 times with a knife. Place the chicken breasts on a microwave safe plate and cover with vented plastic wrap. Cook to an internal temperature of 165 °F. Let stand for 5 minutes.

Frozen Breakfast

4 – 8 oz.

Follow the package instructions for covering and letting stand. Use this button for frozen sandwiches, breakfast entrees, pancakes, waffles, etc. Let the microwave oven cool for at least 5 minutes before using it again.

Frozen Dinner

12 – 16 oz.

Remove the food from its wrapping and follow the instructions on the box for covering and letting stand. Let the microwave oven cool for at least 5 minutes before using it again.

Fresh Vegetables

1 – 4 cups

Place the fresh vegetables in a microwavesafe ceramic, glass, or plastic dish and add 2 – 4 tbs. of water. Cover with a lid or vented plastic wrap. Stir before letting stand. Let the microwave oven cool for at least 5 minutes before using it again.

Frozen Vegetables

1 – 4 servings

Place the frozen vegetables in a microwave-safe ceramic, glass, or plastic dish and add 2 – 4 tbs. of water. Cover with a lid or vented plastic wrap to cook. Stir before letting stand for 3 – 5 minutes. Let the microwave oven cool for at least 5 minutes before using it again.

Auto Cook
The Auto Cook button lets you cook favorite foods using preset power levels and times. If the food is not thoroughly cooked after using Auto Cook feature, complete the cooking process by cooking the food for an additional amount of time.
345 5

2
1. Put the food on the tray. 2. Touch the Auto Cook button. 3. Select the category and food item you want by touching , and
OK button. 4. Select the amount of food by touching , button. 5. Touch OK or Start button to start cooking. The microwave oven will
automatically operate by preprogrammed time.
NOTE
You can operate some of Auto Cook items by voice control also. Check Voice control on page 17 of this manual.

Category
Home Dessert

Food
Walnut Pound Cake

Amount

Instructions

1 serving

Ingredients Flour 120 g, Butter 150 g, Black sugar 100 g, Egg 2 pcs., Walnut (Chopped) 50 g, Baking powder 4 g

1. Combine butter and black sugar in bowl. 2. Add egg and mix well. 3. Add a flour, baking powder and keep stirring. 4. Add a walnut and mix well. 5. Pour a mixture in greased glass or plastic bowl. 6. Put the bowl in the microwave oven and select the
Walnut Pound Cake under Home Dessert. 7. After cooking, stand for 2 – 3 minutes.

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Using your microwave oven

Category
Home Dessert

Food Banana Bread
Sponge Cake
Brownie

Amount

Instructions

1 serving (6 pcs.)

Ingredients Banana 3 pcs., Pancake mix 120 g, Milk 120 g, Egg 1 pc., Malt syrup 2 tbsp.

1. Chop the banana. 2. Combine pancake mix, milk, egg, malt syrup in
bowl. 3. Add banana and mix well. 4. Pour a mixture in 6 paper cups. 5. Put paper cups in the microwave oven and select
the Banana Bread under Home Dessert. 6. After cooking, stand for 2 – 3 minutes.

Ingredients 1 serving Flour 170 g, Butter 50 g, Sugar 150 g,
Egg 3 pcs., Baking powder 10 g

1. Combine butter and sugar in bowl. 2. Add egg and mix well. 3. Add a flour, baking powder and keep stirring. 4. Pour a mixture in greased glass or plastic bowl. 5. Put the bowl in the microwave oven and select the
Sponge Cake under Home Dessert. 6. After cooking, stand for 2 – 3 minutes.

Ingredients 1 serving Flour 90 g, Butter(Melted) ½ cup,
Sugar 230 g, Egg 2 pcs., Cocoa power 40 g

1. Combine butter, beaten eggs, sugar in bowl. 2. Add a flour, cocoa powder and keep stirring. 3. Pour a mixture in greased glass or plastic bowl. 4. Put the bowl in the microwave oven and select the
Brownie under Home Dessert. 5. After cooking, stand for 20 – 30 minutes.

Category
Home Dessert

Food
Egg Pudding
Chocolate Mug Cake

Amount

Instructions

1 serving Ingredients (3 pcs.) Milk 250 g, Sugar 40 g, Egg 2 pcs.

1. Crack the two eggs into a bowl. Lightly beat the egg with a balloon whisk. Don’t let the tip of the whisk leave the bottom of the bowl to avoid creating too much foam.
2. Combine milk, sugar in other bowl. 3. Add the milk to the beaten egg while whisking the
mixture. 4. Sieve the egg mixture with a fine mesh strainer.
Scrape off the bottom of the strainer with a spatula. Remove any foam on the surface with a spoon. 5. Pour the mixture into custard cups. 6. Put the cups in the microwave oven and select the Egg Pudding under Home Dessert. 7. After cooking, refrigerate and serve.

1 serving

Ingredients Butter 30 g, Sugar 60 g, Egg 1 pc., Heavy cream 40 g, Flour 25 g, Cocoa powder 15 g, Vanilla 1.5 g, Semi-sweet chocolate chips 50 g

1. Combine the butter, egg and cream together in a mug until well combined.
2. Add the flour, sugar and keep stirring. 3. Add the cocoa, vanilla and stir until just combined. 4. Stir in the chocolate chips. 5. Put the mug in the microwave oven and select the
Chocolate Mug Cake under Home Dessert. 6. After cooking, stand for 2 – 3 minutes.

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Using your microwave oven

Category
Home Dessert

Food

Amount

Instructions

1 serving

Ingredients Butter 30 g, Sugar 60 g, Egg 1 pc., Flour 50 g, Milk 30 g, Vanilla 6 g, Almond powder 3 g, Baking powder 1.5 g

1. Combine butter, egg, and milk together in a mug

Mug Cake

until well combined.

2. Add flour, sugar, baking powder, and keep stirring.

3. Add almond powder, vanilla, milk, and stir until just

combined.

4. Put the mug in the microwave oven and select the

Mug Cake under Home Dessert.

5. After cooking, stand for 2 – 3 minute

Ingredients 1 serving Instant coffee powder 2 g, Water 50 g,
Milk 125 g

1. 2. Caffe Latte 3.
4. 5.
6.

Mix the coffee powder and water in mug. Pour milk in other mug. Put the coffee mixture in the microwave oven and select the Caffe Latte under Home Dessert. When the beeps, take mug out. Put the milk in the microwave oven and press the Start button. After cooking, mix all well and serve.

Green Tea Latte

1 serving

Ingredients Green tea powder 6 g, Sugar 15 g, Milk 250 g

1. Mix all ingredients in mug. 2. Put the mug in the microwave oven and select the
Green Tea Latte under Home Dessert. 3. After cooking, mix well and serve.

Category

Food

Amount

Instructions

Frozen

1

Place the frozen sandwich in a susceptor crisp-

sandwiches sandwich ing sleeve (which is in the package) and place

(in crisping

on a microwave-safe plate.

sleeve)

9-oz pack-

2

Remove from the crisping sleeve. Let stand for

age size sandwiches 2 minutes after heating.

Kids Meal

Hot dogs

2 hot dogs

Pierce the hot dogs and place them on a plate. When the oven beeps, add the buns and restart the oven. Let stand for 1 minute after heating.

NOTE 4 hot dogs For the best texture, the buns should be added
to the hot dogs when the oven beeps.

Cheese sticks (frozen)

5 – 6 pcs (1 Srv.)
7 – 10 pcs (2 Srvs.)

Place the cheese sticks on a plate in a spokelike fashion. Do not cover. Let stand for 1 to 2 minutes after heating.

Chicken Wings

5 – 6 oz. (2 Srvs.)
7 – 8 oz. (4 Srvs.)

Use precooked, refrigerated chicken wings. Place the chicken wings around the plate in a spoke-like fashion and cover with wax paper. Let stand for 1 to 2 minutes.

Snacks

Nachos

1 serving

Place the nachos on a plate without letting them overlap. Sprinkle cheese evenly over them.
Contents: 2 cups tortilla chips cup grated cheese

Potato Skins

1 cooked potato
2 cooked potatoes

Cut the cooked potato into 4 even wedges. Scoop or cut out the potato flesh, leaving about a ¼ in. of skin. Place the skins in a spokelike fashion around the plate. Sprinkle with bacon, onions and cheese. Do not cover. Let stand 1 to 2 minutes.

Using your microwave oven

Category
Soften/ Melt

Food

Amount

Instructions

Melt Butter
Melt Chocolate
Soften Butter Soften Cream Cheese

1 stick
2 sticks
1 cup chips or 1 square
1 stick (¼ lbs.) 1 package (8 oz.)

Remove the wrapping and cut the butter in half vertically. Place the butter in a dish and cover with wax paper. Stir well after finishing and let stand for 1 – 2 minutes. Place the chocolate chips or squares in a microwave-safe container. When the oven beeps, stir the chocolate and restart the oven. Stir and let stand for 1 minute. Remove wrapping and cut butter in half vertically. Place butter in dish, cover with wax paper. Unwrap the cream cheese and place on a microwave-safe container. Cut in half vertically. Let stand for 2 minutes.

Keep Warm
You can keep cooked food warm in your microwave oven for up to 99 minutes and 99 seconds.

2

3

1
1. Touch the Keep Warm button. 2. Enter the warm hold time by touching the numeric buttons. If you
don`t set the time, your oven will maintain the Warm Hold function for 99 minutes and 99 seconds. 3. Touch the Start button.

NOTE
· Keep Warm operates for up to 99 minutes and 99 seconds. · The Vent Fan protects the microwave from excess heat.
It automatically turns on if it senses the overheating. If you have turned the fan on, you may find that you cannot turn it off. The fan will automatically turn off when the internal parts are cool.” · Food that is cooked covered should also be covered during Keep Warm. · Pastry items (pies, turnovers, etc.) should be uncovered during Keep Warm. · Complete meals kept warm on a dinner plate can be covered during Keep Warm.

Below are the amounts of food we recommend you apply the Keep Warm function to by Food Type.

Food Type Liquid Dry

Recommended Quantity 1 – 2 cups 5 – 10 oz.

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Cookware guide

To cook food in your microwave oven, microwaves must be able to penetrate the food without being reflected or absorbed by the cookware holding the food. Consequently, it is important to choose cookware that both allows microwaves to penetrate food and is microwave-safe. The following lists contain various types of cookware and indicate if and how the cookware should be used in a microwave oven.
Recommended cooking utensils
· Glass and glass-ceramic bowls and dishes — Use for heating or cooking. · Microwavable plastic wrap — Use to cover. Leave a small opening for steam to
escape and avoid placing it directly on the food. · Wax paper — Use as a cover to prevent spattering. · Paper towels and napkins — Use for short-term heating and covering. They
absorb excess moisture and prevent spattering. Do not use recycled paper towels, which may contain metal and can catch fire. · Paper plates and cups — Use for short-term heating at low temperatures. Do not use recycled paper, which may contain metal and can catch fire. · Thermometers — Use only those labeled ‘Microwave Safe’ and follow all directions. Check the food in several places. Conventional thermometers may be used once the food has been removed from the oven.
Limited use items
· Aluminum foil — Use narrow strips of foil to prevent overcooking of exposed areas. Using too much foil can damage your oven, so be careful.
· Ceramic, porcelain, and stoneware — Use these if they are labeled ‘Microwave Safe’. If they are not labeled, test them to make sure they can be used safely. Never use dishes with metallic trim.
· Plastic — Use only if labeled ‘Microwave Safe’. Other plastics can melt. · Straw, wicker, and wood — Use only for short-term heating, as they are
flammable.

Not recommended
· Glass jars and bottles — Regular glass is too thin to be used in a microwave and can shatter.
· Paper bags — These are a fire hazard, except for popcorn bags that are designed for microwave use.
· Styrofoam plates and cups — These can melt and leave an unhealthy residue on food.
· Plastic storage and food containers — Containers such as margarine tubs can melt in the microwave.
Testing utensils
If you are not sure whether a dish is microwave-safe or not, you can perform this test:
1. Fill a 1 cup glass measuring cup with water and put it inside your oven, next to the dish you want to test.
2. Set the microwave to 1 minute using the numeric buttons, and then press the Start button. This will heat the glass and dish for one minute at High power.
When the microwave stops, the water should be warm and the dish you are testing should be cool. If the dish is warm, then it is absorbing microwave energy and is not acceptable for use in the microwave.

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Cooking guide

Microwave energy actually penetrates food and is attracted to and absorbed by the water, fat, and sugar molecules in the food. The microwaves cause the molecules in the food to move rapidly. The rapid movement of these molecules creates friction and the resulting heat cooks the food.
Cooking techniques
Stirring Stir foods such as casseroles and vegetables while cooking to distribute heat evenly. Food at the outside of the dish absorbs more energy and heats more quickly, so stir from the outside to the center. The oven will turn off when you open the door to stir your food.
Arrangement Arrange unevenly shaped foods, such as chicken pieces or chops, with the thicker, meatier parts toward the outside of the turntable where they will receive more microwave energy. To prevent overcooking, place thin or delicate parts toward the center of the turntable.
Shielding Shield food with narrow strips of aluminum foil to prevent overcooking. Areas that need shielding include poultry wing-tips, the ends of poultry legs, and the corners of square baking dishes. Use only small amounts of aluminum foil. Larger amounts can damage your oven.
Turning Turn foods over midway through cooking to expose all parts to microwave energy. This is especially important with large items such as roasts.

Standing Food cooked in the microwave builds up internal heat and continues to cook for a few minutes after the oven stops. Let food stand to complete cooking, especially food such as roasts and whole vegetables. Roasts need this time to complete cooking in the center without overcooking the outer areas. All liquids, such as soup or hot chocolate, should be shaken or stirred when cooking is complete. Let liquids stand a moment before serving. When heating baby food, stir well and test the temperature before serving.
Adding Moisture Microwave energy is attracted to water molecules. Food that is uneven in moisture content should be covered or allowed to stand so that the heat disperses evenly. Add a small amount of water to dry food to help it cook.
Venting After covering a dish with plastic wrap, vent the plastic wrap by turning back one corner so excess steam can escape.

Cooking guide

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Cooking guide

General cooking recommendations
· Dense foods, such as potatoes, take longer to heat than lighter foods. Food with a delicate texture should be heated at a low power level to prevent it from becoming tough.
· Altitude and the type of cookware you are using can affect cooking time. When trying a new recipe, use the minimum cooking time and check the food occasionally to prevent overcooking.
· Food with a non-porous skin such as potatoes or hot dogs should be pierced to prevent bursting.
· Frying with oil or fat is not recommended. Fat and oil can suddenly boil over and cause severe burns.
· Some ingredients heat faster than others. For example, the jelly inside a jelly doughnut will be hotter than the dough. Keep this in mind to avoid burns.
· Home canning in the microwave oven is not recommended because all harmful bacteria may not be destroyed by the microwave heating process.
· Although microwaves do not heat the cookware, the heat from the food is often transferred to the cookware. Always use pot holders when removing food from the microwave and instruct children to do the same.
· Making candy in the microwave is not recommended as candy can heat to very high temperatures. Keep this in mind to avoid injury.
Guide for cooking eggs in your microwave
· Never cook eggs in the shell and never warm hard-cooked eggs in the shell. They can explode.
· Always pierce whole eggs to keep them from bursting. · Cook eggs just until set. They become tough if overcooked.

Guide for cooking vegetables in your microwave
· Vegetables should be washed just before cooking. Often, no extra water is needed. If you are cooking dense vegetables such as cubed potatoes, carrots, or green beans, add about ¼ cup water.
· Small vegetables (sliced carrots, peas, lima beans, etc.) will cook faster than larger ones.
· Whole vegetables, such as potatoes, acorn squash, or corn on the cob, should be arranged in a circle on the turntable before cooking. They will cook more evenly if turned over after half the cooking time.
· Always place vegetables like asparagus and broccoli with the stem ends pointing towards the edge of the dish and the tips toward the center.
· When cooking cut vegetables, always cover the dish with a lid or vented microwavable plastic wrap.
· Whole, unpeeled vegetables such as potatoes, squash, eggplant, etc., should have their skin pricked in several spots before cooking to prevent them from bursting.
· For more even cooking, stir or rearrange whole vegetables halfway through the cooking time.
· Generally, the denser the food, the longer the standing time. (Standing time refers to the time necessary for dense, large foods and vegetables to finish cooking after they come out of the oven.) A baked potato can stand on the counter for five minutes before cooking is completed, while a dish of peas can be served immediately.

Cooking guide

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Cleaning and maintaining your microwave oven

Keeping your microwave oven clean improves its performance, wards off unnecessary repairs, and lengthens its life.
Cleaning the exterior
It’s best to clean spills on the outside of your microwave oven as they occur. Use a soft cloth and warm, soapy water. Rinse and dry.
CAUTION Do not get water into the vents. Never use abrasive products or chemical solvents such as ammonia or alcohol as they can damage the appearance of your microwave.
WARNING Unplug the microwave plug before cleaning.
Cleaning under your microwave oven
Regularly clean grease and dust from the bottom of your microwave using a solution of warm water and detergent.
Cleaning the control panel
Wipe with a damp cloth and dry thoroughly. Do not use cleaning sprays, large amounts of soap and water, abrasives, or sharp objects on the panel as it is easily damaged.

Cleaning the door and door seals
Always ensure that the door seals are clean and that the door closes properly. Take particular care when cleaning the door seals to ensure that no particles accumulate and prevent the door from closing correctly. Wash the glass door with very mild soap and water. Be sure to use a soft cloth to avoid scratching.
NOTE If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accumulate when you operate the oven when humidity is high and in no way indicates microwave leakage.
Cleaning the interior
CAUTION To avoid injury, ensure that the microwave oven has cooled down before cleaning it.
CAUTION Remove the glass tray from the oven when cleaning the oven or tray. To prevent the tray from breaking, handle it with care and do not put it in water immediately after cooking. Wash the tray carefully in warm sudsy water or in the dishwasher.
Cleaning the turntable and roller rings
Clean the roller rings periodically and wash the turntable as required. The turntable can be washed safely in your dishwasher.

Cleaning and maintaining your microwave oven

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Cleaning and maintaining your microwave oven

Storing and repairing your microwave oven
If you need to store your microwave oven for a short or extended period of time, choose a dust-free, dry location. Dust and dampness may adversely affect the functionality of the microwave parts.
WARNING Do not repair, replace, or service any part of your microwave oven yourself. Allow only a qualified service technician to perform repairs. If the oven is faulty and needs servicing, or you are in doubt about its condition, unplug the oven from the power outlet and contact your nearest service center. Do not use the oven if the microwave oven is damaged, in particular, if the door or door seals are damaged or the door does not close properly. This can be caused by a broken hinge, a worn out seal or distorted/bent casing. Do not remove the oven from its casing. This microwave oven is for home use only and is not intended for commercial use.
Replacing the cooktop/night light
When replacing the cooktop/night light, make sure that you are wearing gloves to avoid injury from the heat of the lamp.
1. Unplug the oven or turn off the power at the main power supply.
2. Remove the screw from the light cover and lower the cover.
3. Disconnect the wire connectors. 4. Remove the screw securing the LED
lamp board. 5. Replace the LED lamp board.
Lamp

Replacing the oven light
When replacing the oven light, make sure that you are wearing gloves to avoid injury from the heat of the lamp.
1. Unplug the oven or turn off the power at the main power supply.
2. Open the door. 3. Remove the vent cover mounting
screws (2 middle screws). 4. Slide the vent grille to the left, then pull
it straight out. 5. Remove the charcoal filter, if present. 6. Remove the screw securing the lamp
cover. 7. Remove the lamp by pulling it out
gently. 8. Replace the lamp with a 50 W halogen
lamp. 9. Replace the lamp holder. 10. Replace the vent grille and re-insert the
2 screws. 11. Plug the oven in or turn on the power
at the main power supply. Reset the clock.

NOTE
To purchase a new LED lamp board, visit an authorized Samsung service center or call 1-800-SAMSUNG (726-7864).

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Cleaning and maintaining your microwave oven

Cleaning the grease filter
Your microwave oven has reusable grease filter. The grease filter should be removed and cleaned at least once a month or as required. To order a new grease filter, contact Samsung Parts at 1-800-627-4368 or your Samsung dealer. You can also order online at www.samsungparts.com.
WARNING To avoid the risk of personal injury or property damage, do not operate the oven hood without the filter in place.

Push

1. To remove the filter, push the front of the grease filter case where it says ‘PUSH’.

Pull out

2. Pull the filter case out of the microwave oven.

Widen

3. Remove the filter from the filter case by widening the case, as shown below. Then, soak the grease filter in hot water mixed with a mild detergent. Rinse well and shake to dry. If necessary, brush the filter lightly to remove embedded dirt. When the filter is dry, put it back in the filter case.

Remove

Push

WARNING Do not use ammonia or put the grease filter in the microwave oven to dry. The aluminum will darken.
4. To re-insert the filter into the microwave oven, slide the filter case into the frame slot, and then push it inside.

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Troubleshooting

Replacing the charcoal filter
If your oven is vented to the inside, the charcoal filter should be replaced every 6 to 12 months and more often if necessary. The charcoal filter cannot be cleaned. To order a new charcoal filter, contact the Samsung Parts at 1-800-627-4368 or your Samsung dealer. You can also order online at www.samsungparts.com

The filter angle The filter angle

1. Unplug the oven or turn off the power at the main power supply.
2. Open the door. 3. Remove the vent grille mounting
screws (2 middle screws). 4. Slide the vent grille to the left, then pull
it straight out. 5. Push the hook and remove the old
filter. 6. Slide a new charcoal filter into place.
The filter should rest at the angle shown. 7. Replace the vent grille and 2 screws, and then close the door. Plug the oven in or turn on the power at the main power supply. Reset the clock.

Check points

If you encounter a problem with your oven, first check the tables starting below and try the recommendations. If a problem persists, or if an information code keeps appearing on the display, contact a local Samsung service center.

Problem General The buttons cannot be pressed properly.
The time is not displayed.
The oven does not work.

Cause

Action

Foreign matter may be caught between the buttons.

Remove the foreign matter and try again.

For touch models: Moisture Wipe the moisture from

is on the exterior.

the exterior.

The Child Lock is activated. Deactivate the Child Lock.

Power is not supplied.

Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers.

The Eco (power-saving) function is set.

Turn off the Eco function.

Power is not supplied.

Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers.

The door is open.

Close the door and try again.

The door open safety mechanisms are covered by foreign matter.

Remove the foreign matter and try again.

Troubleshooting

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Problem The oven stops while in operation. The power turns off during operation.
There is no power to the oven.

Cause

Action

The user has opened the door to turn food over.

After turning over the food, press the Start button again to start operation.

The oven has been cooking for an extended period of time.

After the oven has cooked for an extended period of time, let the oven cool.

The cooling fan is not working.

Listen for the sound of the cooling fan.

Trying to operate the oven Put food in the oven. without food inside.

There is not enough ventilation space around the oven.

There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation.

Several appliances or devices are plugged into the same outlet.

Unplug all other appliances or devices from the outlet.

Power is not supplied.

Make sure power is supplied. Confirm the microwave is plugged in. Check your fuses or circuit breakers.

Problem There is a popping sound during operation, and the oven doesn’t work.
The oven exterior gets too hot during operation.
The door cannot be opened properly.

Cause Cooking food in a sealed container or using a container with a a tight lid.
There is not enough ventilation space around the oven.
Objects are on top of the oven. Food residue is stuck between the door and oven interior.

Action
Do not cook food in sealed containers or in containers with tight lids. Expanding steam from the cooking food can cause the containers to burst or the lids to pop off.
There are intake/exhaust outlets on the front and rear of the oven for ventilation. Check the installation guide and make sure that the microwave is far enough away from walls and cabinets for proper ventilation.
Remove all objects on the top of the oven.
Clean the oven the door.

Troubleshooting

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Troubleshooting

Problem The oven does not heat.
Heating is weak or slow.

Cause The oven may not work if too much food is being cooked or improper cookware is being used.
The oven may not work if too much food is being cooked or improper cookware is being used.

Action
To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1 – 2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom.
To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1 – 2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom.

Problem The warm function does not work.
The thaw function does not work.

Cause The oven may not work if too much food is being warmed or improper cookware is being used.
The oven may not work if too much food is being thawed or improper cookware is being used.

Action
To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1 – 2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom.
To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1 – 2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom.

Troubleshooting

36 English

Problem

Cause

Action

The interior light is dim or does not turn on.

The door has been left open for a long time.

The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the Stop button.

The interior light is

Clean the inside of the

covered by foreign matter. oven and check again.

A beeping sound occurs during cooking.

If the Auto Cook function is being used, this beeping sound means it’s time to turn over the food.

After turning over the food, press the Start button again to restart operation.

The oven is not level.

The oven is installed on an Make sure the oven is

uneven surface.

installed on flat, stable

surface.

There are sparks during cooking.

Metal containers are used Do not use metal during cooking or thawing. containers.

When power is connected, the oven immediately starts to work.

The door is not properly closed.

Close the door and check again.

There is electricity coming from the oven.

The power source or power outlet is not properly grounded.

Make sure the power source and power outlet are properly grounded.

There is water dripping.

Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction.

Let the oven cool and then wipe with a dry dish towel.

Problem

Cause

Action

There is steam coming through a crack in the door.

Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction.

Let the oven cool and then wipe with a dry dish towel.

There is water left in the oven.

Water or steam may be generated by the cooking or defrosting process, depending on the food. This is not an oven malfunction.

Let the oven cool and then wipe with a dry dish towel.

The brightness inside the oven varies.

Changes in brightness reflect changes in power output. Power output changes depending on the functions in use.

Power output changes during cooking are not malfunctions.

Cooking is finished, but the cooling fan is still running.

To ventilate the oven, the cooling fan continues to run for about 3 minutes after cooking is complete.

This is not an oven malfunction.

Pressing the Start button operates the oven.

This happens when the oven is not operating.

The microwave oven is designed to start operating when you press the Start button if it was not operating.

Troubleshooting

English 37

Troubleshooting

Problem

Cause

Turntable

While turning, the turntable comes out of place or stops turning.

There is no roller ring, or the roller ring is not properly in place.

The turn table drags while turning.

The roller ring is not properly in place, there is too much food, or the container is too large and touches the inside of the microwave.

The turn table rattles while turning and is noisy.

Food residue is stuck to the bottom of the oven.

Action
Install the roller ring properly and then try again. Install the roller ring properly. Adjust the amount of food. Do not use containers that are too large.
Remove any food residue stuck to the bottom of the oven.

Information codes

If the microwave oven fails to operate, you may see an information code on the display. Check the table below for the code, and then follow the directions.

Code

Description

Action

C-10 C-F0 C-F1 C-F2
C-d0

The GAS sensor is open.
The GAS sensor is shorted. The microwave has sensed an internal communications failure. Only occurs when EEPROM Read or Write is not working. A touch button has malfunctioned.
Control buttons are touched over 10 seconds.

Unplug the power cord of the oven, and then contact a local Samsung service center.
Unplug the power cord of the oven, and then contact a local Samsung service center.
Unplug the power cord of the oven, and contact a local SAMSUNG Customer Care Center.
Press Stop, and then try the button again.
Clean the keys and check if there is water on the surface around key. If it appears again, turn off the microwave oven, let it sit for more than 30 seconds, and then try setting again. If this code re-appears, call your local SAMSUNG Customer Care Center.

Troubleshooting

38 English

Appendix

Warranty (USA)

Specifications

Model Oven Cavity Controls Timer Power Source Power Consumption Microwave Power Output Cook Top Light Oven Light Oven Cavity Dimensions (inches) Outside Dimensions (inches) Shipping Dimensions (inches) Net/Shipping Weight

ME21D*6700**AA

ME21D*6700**AC

2.1 cu ft

10 power level, including Defrost

99 minutes, 99 seconds

120 VAC, 60 Hz

1700 W Microwave 1500 W Microwave

1000 W

950 W

LED lamp (2 EA)

50 W halogen lamp

22 1/8″ (W) x 10 13/16″ (H) x 14 27/32″ (D)

29 7/8″ (W) x 17 1/16″ (H) x 16 1/2″ (D)

33 11/32″ (W) x 20 25/32″ (H) x 19 3/8″ (D)

60.6 lbs. / 67.2 lbs. (27.5 kg / 30.5 kg)

SAMSUNG MICROWAVE OVEN
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting on the date of delivery to the original consumer purchaser, of:
One (1) Year Parts and Labor Ten (10) Years Magnetron Part (Part Only) This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.

Appendix

English 39

Warranty (USA)

During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s finishes; damage caused by abuse, misuse, overheating due to overcooking, glass tray or turntable, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses); and reduced magnetron power output related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
Samsung will charge a repair fee for replacing an accessory or repairing cosmetic damage if the damage to the unit and/or damage to or loss of the accessory was caused by the customer. Items this covers include: · Dented, scratched, or broken door, handle, out-panel, or control panel · Broken or lost tray, guide roller, coupler, filter, or wire rack
40 English

Parts that SAMSUNG has determined can be replaced by the user may be sent to the customer for installation. In SAMSUNG’s discretion, an authorized servicer can be dispatched to perform such installation.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at: Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support

Warranty (USA)

Warranty (CANADA)

Samsung over-the-range (otr) microwave oven
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics Canada, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, FIVE (5) YEARS PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to the unit and/or damage to or loss of the accessory was caused by the customer. Items this stipulation covers include: · A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel · A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack User Replaceable Parts may be sent to the customer for unit repair. If necessary, a Service Engineer can be dispatched to perform service. This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will repair this product or replace it if cannot repair it, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.

In-home service will be provided during the warranty labor period subject to availability within the contiguous United States. In-home service is not available in all areas. To receive in-home service, the product must be unobstructed and accessible to service personnel. If during in-home service repair can not be completed, it may be necessary to remove, repair and return the product. If inhome service is unavailable, SAMSUNG may elect, at our option, to provide for transportation of our choice to and from a SAMSUNG authorized service center. Otherwise, transportation to and from the SAMSUNG authorized service center is the responsibility of the purchaser. This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book; problems caused by pest infestations, and overheating or overcooking by user; glass tray or turntable; reduced magnetron power output related to normal aging. SAMSUNG does not warrant uninterrupted or error-free operation of the product.

Warranty (CANADA)

English 41

Warranty (CANADA)

Memo

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
1-800-SAMSUNG (726-7864) or www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)

Warranty (CANADA)

42 English

Memo

Scan the QR code* or visit www.samsung.com/spsn to view our helpful How-to Videos and Live Shows

Requires reader to be installed on your Scan this with your smartphone smartphone

Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance.
QUESTIONS OR COMMENTS?

COUNTRY U.S.A
Consumer Electronics
CANADA

CALL 1-800-SAMSUNG (726-7864) 1-800-SAMSUNG (726-7864)

OR VISIT US ONLINE AT
www.samsung.com/us/support
www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French)

ME21D*6700****-00