General Mobile GM 21 Plus Smartphone Quick Start Guide
- June 16, 2024
- GENERAL MOBILE
Table of Contents
General Mobile GM 21 Plus Smartphone
Introducing GM 21 Plus
- General Mobile GM 21 Plus runs Android™, which comes with new apps such as Google, YouTube, and more. It gets updates given by General Mobile. That means you get new features, the most apps, beautiful design, and built-in security on a phone that’s fast and responsive.
- General Mobile GM 21 Plus phones also have the best Google apps built in, you can download thousands of games on Google Play.
- The term ‘device’ refers to the product and its battery, charger, the items supplied with the product and any General Mobile-approved accessories used with the product.
Installing device
Turning the device on and off: Press and hold the Power button for 3 seconds to turn on the device.
Installing the SIM or MicroSD card
Insert the nano-SIM card provided by the mobile telephone service provider. Insert the SIM card tray back into the SIM card tray slot. Ensure that the ejection pin is perpendicular to the hole.
Only nano-SIM cards work with the device. Otherwise, device may be damaged.
Charging the battery
Use only General Mobile approved chargers, batteries, and Type-C cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connect the Type-C cable to the USB power adaptor and then plug the end of the Type-C cable into the multipurpose jack.
Technical Specifications
| Dimensions | 164×75.8×9.1mm |
|---|---|
| Network | 4.5G, CAT4, 150/50Mbps |
LTE
Bands
| FDD: 1�2100), 2{1900), 3(1800), 5(850),
7(2600 , 8(900), 20(800)
TDD: 38(2600), 40(2300)
Display| 6.528″ HD+ IPS LCD {720x1600px)
Water Drop Display
Processor| Mediatek Octa-core Helio G35, LID to 2.3GHz
Operating
System
| Android
Camera
| Rear:16MP+2MP+VGA with Flash, Selfie: 8MP
Connection| Wi-Fi 802.11 a/b/g/n/ac Bluetooth v5.0, A2DP, LE
Battery| 5050mAh
FM Radio| Yes
Fingerprint| Yes
More information
For device information, user manuals, easy-use videos, and more, please touch the W GM Assistant application on your device.
This device complies with the R&TTE Directive 2014/53/EU issued by the Commission of the European Community.
A minimum separation distance of 0.5 cm must be maintained between the user’s body and the device, including the antenna during body-worn operation to comply with the RF exposure requirements in Europe. To comply with RF Exposure requirements in Europe, third-party belt clips, holsters or similar accessories used by this device should not contain any metallic components. The use of accessories that do not satisfy these requirements may not comply with RF exposure requirements and should be avoided.
Correct disposal of this product
This marking on the product, accessories, or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste.
Correct disposal of batteries in this product
The marking on the battery, manual, or packaging indicates that the battery in this product should not be disposed of with other household waste. The battery incorporated in this product is not user-replaceable.
Protect your hearing when using a headset
To prevent possible hearing damage when using a headset, do not listen to sound at high volume for long periods.
Safety information
Please read this important safety information before you use the device. It contains general safety information for devices and may include content that does not apply to your device. Follow the warning and caution information to prevent injury to yourself or others and to prevent damage to your device.
WARNING
Failure to comply with safety warnings and regulations can cause serious injury or death.
- Do not use damaged power cords or plugs, or loose electrical sockets.
- Do not touch the device, the charger or its cables, or the electric socket using wet hands or other wet body parts.
- Do not bend or damage the power cord.
- Do not use your device while it is charging or touch your device with wet hands.
- Do not directly connect together the charger’s positive and negative terminals.
- Do not use your device outdoors during a thunderstorm.
- Protect the device, battery, and charger from damage.
- Protect the device, battery, and charger from damage.
- Do not carry your device in your back pockets or on your waist.
- Do not drop or cause an impact on the charger or the device.
- Do not store your device near or in heaters, microwaves, hot cooking equipment, or high-pressure containers.
- Do not use or store your device in areas with high concentrations of dust or airborne materials.
- Prevent the multipurpose jack and the small end of the charger from contact with conductive materials, such as liquids, dust, metal powders, and pencil leads.
- Do not bite or suck the device or the battery.
- Do not insert the device or supplied accessories into the eyes, ears, or mouth.
- Do not handle a damaged or leaking battery.
Caution: Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
Specific Absorption Rate {SAR) certification information
SAR This guideline device meets exposure to international radio waves.
Your mobile is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate or SAR. The SAR limit for mobile devices is 2.0W/Kg. The highest SAR values are 0.537 W/kg for the head and 1.381 W /kg for body-worn.
Frequently Asked Questions
What is the General Mobile GM 21 Plus Smartphone?
The General Mobile GM 21 Plus Smartphone is a mobile device running Android™, equipped with Google apps, and designed for fast and responsive performance.
How do I turn the General Mobile GM 21 Plus Smartphone on and off?
To turn on the device, press and hold the Power button for 3 seconds.
What type of SIM card is compatible with the General Mobile GM 21 Plus?
The device is compatible with nano-SIM cards provided by your mobile telephone service provider. Please note that only nano-SIM cards work with the device.
How should I charge the battery of the General Mobile GM 21 Plus Smartphone?
Use only General Mobile approved chargers, batteries, and Type-C cables for charging. Unapproved chargers or cables can cause damage or battery-related issues.
What are the technical specifications of the General Mobile GM 21 Plus Smartphone?
Key technical specifications include dimensions (164x75.8x9.1mm), network support (4.5G, CAT4, LTE bands), a 6.528
Where can I find more information, user manuals, or instructional videos for the General Mobile GM 21 Plus Smartphone?
You can access device information, user manuals, and instructional videos through the GM Assistant application on your device or visit manuals plus site where you can find user manuals of your products.
Are there any safety precautions I should be aware of when using the General Mobile GM 21 Plus Smartphone?
Yes, there are important safety precautions, including not using damaged power cords or plugs, avoiding using the device with wet hands, preventing the charger and device from coming into contact with conductive materials, and not inserting the device into the eyes, ears, or mouth. Please read the safety information provided.
What is the Specific Absorption Rate (SAR) of the General Mobile GM 21 Plus Smartphone?
The device complies with international guidelines for exposure to radio waves, and its SAR values are within the recommended limits. The highest SAR values are 0.537 W/kg for head and 1.381 W/kg for body-worn use.
How should I dispose of the product, electronic accessories, and batteries associated with the General Mobile GM 21 Plus Smartphone?
The product and its electronic accessories should not be disposed of with other household waste. Batteries should also be disposed of properly according to the instructions provided to prevent environmental harm.
Can I use the General Mobile GM 21 Plus Smartphone with any mobile carrier or is it locked to a specific network?
The General Mobile GM 21 Plus Smartphone is sold as an unlocked device, allowing you to use it with various mobile carriers. However, it's essential to check with your specific carrier for compatibility.
Does the General Mobile GM 21 Plus support expandable storage via a MicroSD card?
The device specifications mention a MicroSD card slot. You can typically expand the storage capacity of the device by inserting a MicroSD card, but it's important to check the maximum supported capacity.
What version of Android is pre-installed on the General Mobile GM 21 Plus Smartphone?
The device runs on Android™, but the specific version may vary depending on the manufacturing date. It's advisable to check for software updates to ensure you have the latest version.
Reference:General Mobile GM 21 Plus Smartphone Quick Start Guide- device.report