PetTec 16207 PetCam Hello Dog Camera with Treats User Manual
- June 16, 2024
- petTec
Table of Contents
- PetTec 16207 PetCam Hello Dog Camera with Treats
- Product Specifications
- Product Usage Instructions
- Product Overview
- Contents
- Getting Started
- Technical Specifications
- Sorting Instructions
- Frequently Asked Questions (FAQ)
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
PetTec 16207 PetCam Hello Dog Camera with Treats
Product Specifications
- Speaker: Yes
- USB-C Charging Port: Yes
- Pet Food Filter: Yes
- Micro SD Card Slot: Yes (located under the cover)
- Image Sensor: Yes
- Audio: Yes
- WiFi: Yes
- WiFi Security: WPA-PSK/WPA2-PSK, WPS
- Dimensions: 7 mm x 15 mm
Product Usage Instructions
Getting Started
To begin using the Pet Cam, follow these steps:
- Make sure the Pet Cam is charged.
- Turn on the Pet Cam by pressing the power button.
Placing the Pet Cam
Follow these steps to properly place the Pet Cam:
- Choose a suitable location where you want to monitor your pet.
- Attach the Pet Cam using the provided suction cups. Make sure they are securely attached.
Connecting to WiFi
To connect the Pet Cam to your WiFi network, do the following:
- Access the settings menu on the Pet Cam.
- Select the WiFi network you want to connect to.
- Enter the password for the WiFi network.
Using the Pet Cam App
To control and monitor the Pet Cam, download and install the Pet Cam app on
your smartphone or tablet. Once installed, follow the app instructions to
connect to the Pet Cam and access its features.
Product Overview
The PetTec Pet Cam Hello is a pet monitoring device featuring a camera and treat dispenser. The product’s front view shows various components such as a camera, microphone, status LED, multi-button, and treat ejection. The speaker is located on the lateral side, and the device has a rotating base of 355 degrees.
Important – Safety Instructions
- Do not disassemble or modify the PetTec Pet Cam Hello as it requires no special maintenance or revisions. If the device malfunctions, contact customer service.
- To ensure the device operates correctly, only use original parts provided by the manufacturer.
- To maximize the camera’s lifespan, keep it away from paint or renovation work.
Legal Notices
- The PetTec Pet Cam Hello is designed for indoor use. Be aware of specific legislation regarding image recording in your area.
- Do not capture images from public areas or neighboring properties. Inform visitors and employees of the camera’s presence and purpose.
- Note that the application will not send any particular alerts in case of emergency or burglary.
Product Presentation
- Features such as a 3MP camera, microphone, status LED, multi-button, and treat ejection are highlighted.
- The device includes a treat reservoir cover that can be lifted using a tab.
- The bottom view shows a cleaning opening, a USB-C charging port, an internal view indicating a food filter for pets, and a micro SD card slot under the cover.
Contents
- Pet Cam Hello
- Cover
- Cleaning Brush
- USB-C Cable
- Power Adapter
- Instructions
Important Instructions
- Status LED indications for internet connection and WiFi setup are provided.
- USB-C cable powers the device and can be replaced with a standard USB-C cable of different length if needed.
- The combination of a built-in microphone and speaker allows two-way communication.
- Micro SD card slot location is provided, supporting cards up to 128 GB.
Getting Started
- Connect the USB-C cable to the camera and plug it into a power source.
- When the camera is ready to connect to WiFi, it will beep and the LED will flash red.
- Download the “PetTec Snoop Cube” app from the Apple App Store or Google Play Store and follow the instructions to configure the camera.
- A stable WiFi connection is required for setup.
Setup
Place the Pet Cam Hello on a clean, flat surface. The device has suction
cups for secure attachment. Ensure there is enough space in front of the
device for the treat ejection mechanism to function properly.
Technical Specifications
| Requirement | Specification |
|---|---|
| High-speed Internet | Yes |
| WiFi Connection | 2.4 GHz or 5 GHz |
| App Compatibility | iOS 9 or newer, Android 5 or newer |
| Data Storage | Micro-SD cards up to 128 GB (sold separately, class 10 or |
higher)
Video and Audio| 1080p HD 30fps, H.264, 110° field of view
Image Sensor| Night vision up to 10m, Color 0.1Lux@F2.0, 1/2.8″ 3 Megapixel
CMOS, Digital zoom
Audio| Speakers on both sides, Front microphone
Noise and Movement Detection| 3 levels of sensitivity, Person detection, Push
notifications via PetTec app
Dimensions and Weight| 134 x 134 x 240 mm, 850 g
WiFi| Compatible with 2.4GHz and 5GHz networks, Data rates from 32Kbps to
2Mbps
Feeding Function| 0.5L reservoir, Treat size 7-15mm, Feeding distance 0.5m to
1m, Feeding zone 355° due to rotating function, Triggered by multi-button or
app
Training
Before training, test the treats you have chosen to ensure they are the
correct consistency and size for the Pet Cam Hello. During training, allow
your pet to become accustomed to the treats and the device’s functionality.
Gradually introduce the device to your pet and use it to interact and dispense
treats.
Important Guidelines
- Radio signal may be affected by external factors such as electrical motors or defective electronic devices.
- Environmental protection guidelines are provided for the disposal of electronic devices and batteries.
- Customer service information and conformity declaration are included, with the full declaration available at https://support.pettec.de/hc/de.
Manufacturer and Service Information
For any questions or issues with the PetTec Hello, contact via email at info@PetTec.de. PetTec is a registered trademark of Stage10 GmbH, with more information available at www.PetTec.com and support.PetTec.de.
Sorting Instructions
Instructions on how to sort and dispose of packaging materials and how to recycle electronic devices are provided. It is important not to dispose of used appliances with household waste and to follow local regulations for recycling.
Frequently Asked Questions (FAQ)
How can I contact PetTec for support?
For support, visit the PetTec support website at
https://support.pettec.de/hc/de or email
info@PetTec.de. Q: Where can I find customer
support?
A: For customer support, please visit https://support.pettec.de/hc/de.
Q: How can I contact the manufacturer?
A: You can find information about the manufacturer and their support services
at support.PetTec.de.
Q: Is there a website where I can purchase the Pet Cam?
A: Yes, you can visit the official PetTec website and shop at
www.PetTec.com.
What are the optimal treat sizes for the Pet Cam Hello?
Treats should have a firm consistency and a diameter between 7 and 15 mm.
Can the Pet Cam Hello be used outdoors?
The device is intended for indoor use only, and users should be aware of
specific legislation regarding image recording in their area. What do the
different colors of the status LED mean?
The status LED indicates internet connectivity and WiFi setup status, with red
indicating issues and blue indicating normal operation.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>