igloohome SP3B Padlock Lite User Guide

igloohome SP3B Padlock Lite

Hi there!

We’re so glad you’ve decided to join us on this journey to create a world without keys. You’re officially an igloohomie!

In this guide, you’ll find everything you need to get started with your lock. We hope that we’ve been as comprehensive and informative as possible. After all, we’re here to make life easier for you (at least when it comes to your home’s access).

If you do not find what you’re looking for, we’re working on updating it. Or… you could reach out to us at support@igloohome.co because we love interacting with you! Speaking of interaction, let’s stay connected regardless. Why don’t you join the community of igloohomies worldwide?

• Follow us on Facebook
  

• Watch us on YouTube
  

• Or stalk us on Instagram
  

• Maybe network with us on LinkedIn
  

We’re always updating our guides because we want to keep things fresh! You can visit igloohome.co/support periodically to view the latest version, unless, this is the latest version. Hello you, igloohomie from the future, wow!

What’s Included

• Padlock Lite
  

• Type-C-Type-C Charging Cable
  

Specifications

SKU SP3B, SP3R, SP3G, SP3Y (4 colours)
Body Zinc alloy, Aluminum, ABS-PC
Shackle Hardened Steel
Gross (with packaging) 0.13kg / 0.28lbs
Net 0.11kg / 0.24lbs
Modes of access (Entry) Digital Key, Fingerprint
Power type Rechargeable Lithium Battery
Battery life Up to 6 months
Emergency power type Type-C
Battery operating temperature -10°C to 40°C / 14°F to 104°F
Operating temperature -10°C to 40°C / 14°F to 104°F
Certifications IP66, CE, FCC, UKCA, RoHs 2
Protocols Bluetooth®
Usage To be used indoors only. Not to be exposed to wet weather conditions. Any application of the product near combustible or explosive environments is at the user’s sole and exclusive risk.

• Front
  

• Side
  

Lock Anatomy

Features

Lock

• Auto Lock
  
  Automatically locks once the shackle is fastened.

Security / Alarms

• Security Lockout
  
  Padlock access is disabled after several incorrect access attempts to ensure your assets are secured.

Battery

• Emergency Jumpstart
  
  Easily jumpstart the lock with a Type-C cable connected to a power bank if batteries are drained.

• Rechargeable Battery
  
  Simply recharge the lock with a Type-C cable if battery levels run low.

• Low Battery Alert
  
  Intuitive LED alert will prompt you to charge the batteries when it runs low.

Managing the Battery

Charging the battery

1. Charging via the Type-C port on the Padlock Lite

2. Connect the charging cable into the Type-C port on the Padlock Lite

3. Insert the other end of the cable into a Type-C power adapter (not provided) and plug it into a power outlet.
   

4. ED indications for charging status

5. Fully charged – Breathing Green LED

6. Charging – Breathing Red LED
   

Charging requirements: Padlock Lite can be fully charged in 1 hour with 5V 1A. 5V 1A charger is the minimum requirement. It is recommended for the Padlock lite to be fully charged before use.

App Onboarding

1. Download the igloohome app
   The mobile app is available for free on the App Store and Google Play Store!
   App Store
   
   Google Play
   

2. Pairing the lock
   Ensure that the lock is in the ‘awake state’ before you start the pairing.
   This can be done by :
   a) Cycling the shackle 3-5 times to wake up the lock into pairing mode.
   b) Charging the lock.
   c) On the home page, tap [+] and select [Pair New Lock or Device] Select [Padlock Lite] and follow the pairing instructions.
   d) Register fingerprint to complete the installation.
   
   Note:
   Ensure your Bluetooth and Location services are turned on. You may have to perform a sync via Bluetooth after successfully pairing the lock to obtain the initial battery status of the device.

3. Modes of Access
   a) To unlock via Fingerprint:

4. Wake the lock by pressing the fingerprint button.

5. The LED indicator on the lock will flash green when it is successfully unlocked.
   b) To unlock via Bluetooth:

6. Select the lock you want to unlock.

7. Tap [ ] Note: Ensure your Bluetooth service is turned on and that you are within range of the lock.

Modes of Access

a. To unlock via Fingerprint:

1. Wake the lock by pressing the fingerprint button.
2. The LED indicator on the lock will flash Green when it is successfully unlocked.
   

b. To unlock via Bluetooth:

If you are an owner or admin, you will be able unlock the lock via Bluetooth. This is also possible if you grant/ are granted a digital key by the lock owner.

1. Select the lock you want to unlock.
2. Tap [ ].
   
   Note: Ensure your Bluetooth service is turned on and that you are within range of the lock.

Manage Lock Features

Auto Lock| You can configure the duration before Auto Lock is triggered:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on.

1. On your app, tap [Lock Settings].
2. Select [Auto Lock Timer]
3. Select from the list of preset durations or choose to never automatically lock.
4. Tap [Apply Changes].

If you choose to never automatically lock, you may wish to perform a manual relock: Hold the fingerprint button for 2 seconds. The LED indicator will flash green and you’ll hear a long beep for successful relocking.

---|---
Security Lockout| You can configure the number of attempts before the Security Lockout mode is enabled:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on.

1. On your app, tap [Lock Settings].
2. Select [Security Lockout].
3.  Select the number of attempts from 1 to 10, or choose to deactivate this function completely.
4. Tap [Apply Changes].

Once this is set, the lockout will be triggered after you exceed the number of attempts set.

Your lock will reject any further unlocking attempts via the same mode you used. You can disable it by trying another valid access mode.

duration before the LED notification fades off:

*Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on.

1. On your app, tap [Lock Settings].
2. Select [Relock Reminder Alert].
3. Configure the duration between 5 seconds to 10 minutes, or disable the alert.
4. Tap [Apply Changes].

Emergency Jumpstart|

1. Connect the Type-C to Type-C cable to a power bank.
2. Plug the other end of the Type-C cable into the jumpstart port on the lock.
3. Once the lock powers up, unlock via an authorised fingerprint or Bluetooth within 20 seconds.

Emergency Jumpstart

1. Type-C Jumpstart
2. Connect the Type-C to Type-C cable to a power bank then plug it into the Type-C jumpstart port on the Padlock Lite.
3. While the Type-C to Type-C cable is connected to the power bank, unlock via an authorized fingerprint or Bluetooth.
   
   Please unlock via an authorized fingerprint or Bluetooth within 20 seconds after the Padlock is powered up.

Hard Reset

1. Hold down the fingerprint button for 10 seconds in the unlocked state for to activate the hard reset mode (blinking red-blue LED).
   

2. Scan an authorised fingerprint to complete the hard reset. Any authorised fingerprint can be used to do a hard reset.

3. Upon a successful hard reset, the lock will boot up. The fingerprint sensor acts like a lock-unlock button in the unpaired state.
   Note: If no fingerprint has been added, then the customer can only hard reset (unpair) using the app.

Audio and LED Indications

lockout
Security Lockout Deactivated| N/A
Low Battery Alert| Breathing Red LED for 5 seconds
Unpair| Solid Blue LED for 2 seconds Solid Green LED for 2 seconds The lock is unresponsive during this 4 seconds
Power Startup| Press hold before Flash Green LED 1 time
Power Shutdown (Deep Sleep)| Breathing Green LED when Type-C charging cable is connected
Charging In Progress| Breathing Red LED when Type-C charging cable is connected
Charging Completed| Breathing Green LED when Type-C charging cable is connected
Fingerprint Registration Request| Flash Green 1 time
Hard Reset| Flash LED sequence, Blue 1 sec, Green 1 sec, Red 1 sec

Troubleshoot

Hardware Troubleshooting:

I am unable to close the shackle to lock the padlock.

• Do an unlock via fingerprint or Bluetooth and try to close the shackle again.
• Note that you might accidentally lock the padlock manually by holding the Fingerprint when the padlock is open.

The padlock LED indicator flashes Red when I try to fingerprint unlock.

• Security Lockout is triggered on the Padlock Lite.
• Please refer to above.

I tried to use Type-C to jumpstart the lock but unable to.

• Please ensure that the Padlock Lite is securely connected to a power source via Type-C charging cable while unlocking it with PIN code or Bluetooth.
• Please unlock within 20 seconds.
• Please ensure that the Power Bank has sufficient power.

The lock is not responding at all.

• The Padlock battery is flat.
• Connect the Padlock Lite to a power source, such as a power bank, via a Type-C charging cable to jumpstart the lock.
• Refer to page 14 for more details.

I closed the shackle but the padlock did not relock automatically.

• Make sure Auto Lock is ON via the igloohome mobile app.
• If Auto Lock is ON and the padlock is still not working, try to lock the padlock manually by holding the Fingerprint button for 2 seconds.

FCC Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

NOTE : The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. such modifications could void the user’s authority to operate the equipment.

The device has been evaluated to meet general RF exposure requirement.
This equipment complies with FCC’s RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna(s) must not be co- located or conjunction with any other antenna or transmitter.

Certification Number
FCC ID: 2AYD7-SP3

IC Caution

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

EU Declaration of Conformity

igloocompany Pte. Ltd hereby declares that it is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and Directive 2011/65/EU as amended by Directive 2015/863/EU. The EU Declaration of Conformity can be found in the link below.

https://go.igloohome.co/SP3support

UKCA Compliance Statement

igloocompany Pte. Ltd hereby declares that it is in compliance with the essential requirements and other relevant provisions of the UK Radio Equipment Regulations 2017 and The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 (as amended). The UKCA Declaration of Conformity can be found in the link below.
https://go.igloohome.co/SP3support

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc . and any use of such marks by igloocompany Pte. Ltd. is under license . Other trademarks and trade names are those of their respective owners.

Customer Support

For more support articles, go to: igloohome.co/support

References

• Support | igloohome Support & Help Portal
• Padlock Lite (SP3) | igloohome Support & Help Portal

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>