SAMSUNG MWR-WW10N Air to Water Heat Pump User Manual

June 16, 2024
Samsung

Table of Contents

Samsung

SAMSUNG MWR-WW10N Air to Water Heat Pump

SAMSUNG-MWR-WW10N-Air-to-Water-Heat-Pump

Product Information

Specifications

  • Product Name: Air to Water Heat Pump
  • Model: AE* (Air to Water Heat Pump), AM***NBD (DVM Hydro unit), AM*TNBF (DVM Hydro unit HT)
  • Control Kit Model: MIM-E03CN / MIM-E03EN
  • Remote Controller Model: MWR-WW10N

Product Usage Instructions

Safety Information
This product manual contains important safety information to ensure user’s safety and prevent property damage. Please read it carefully before using the product.

  • WARNING: Hazards or unsafe practices that may result in severe personal injury or death.
  • CAUTION: Hazards or unsafe practices that may result in minor personal injury or property damage.
  • Follow directions.
  • Do NOT attempt.
  • Make sure the machine is grounded to prevent electric shock.
  • Unplug the appliance.
  • Do NOT disassemble.

Power Smart Features

Remote Controller Operation
The product can be operated using the remote controller.

Operating Basic Mode
To enter the Setting screen from the Home screen with Zone 1 or Zone 2 activated, press the button. On each screen, press the and then press the or button to select any of Auto, Cool, and Heat modes. In Auto mode, the Hydro unit will automatically adjust the temperature of discharge water for indoor heating.

Domestic Hot Water (DHW) Mode
To enter the Setting screen from the Home screen with DHW activated, press the button. On each screen, press the and then press the or button to select and use any of Economic, Standard, Power, and Forced modes. Note that the (power) for the DHW mode cannot be used when the Booster heater is not in use for water heating.

Adjusting Desired Temperature
On each screen, use the or button to adjust the temperature.

Setting Options

The product offers various setting options for customization.

How to Set the Options
To set the options, follow these steps:

  1. Go to the Setting screen from the Home screen.
  2. On each screen, press the and then press the or button to navigate and select the desired option.
  3. Adjust the settings using the appropriate buttons.

Current Time Setting (Example)
To set the current time, follow these steps:

  1. Go to the Setting screen from the Home screen.
  2. Select “Time Setting” option.
  3. Adjust the hour and minute using the or button.
  4. Press the button to confirm.

Installation/Service Mode

The product has an installation/service mode with additional functions for advanced users.

How to Upload or Download Field Settings (Example)
To upload or download field settings, follow these steps:

  1. Go to the Installation/Service mode.
  2. Select “Field Settings” option.
  3. Follow the instructions provided in the manual to complete the upload or download process.

Field Setting Mode

The product has a field setting mode for specific models. Refer to the manual for the specific model to set the FSV value and attach it on the control box’s cover.

Appendix

Maintaining the Unit
Refer to the manual for instructions on how to properly maintain the unit.

Troubleshooting Tips
If you encounter any issues with the product, refer to the troubleshooting section in the manual for possible solutions.

Communication
For any communication regarding the product, contact 1800 5 SAMSUNG (1800 5 7267864).

Error Codes
Refer to the manual for a list of error codes and their meanings.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

For information on how to properly dispose of this product, contact Samsung’s customer support or visit their sustainability page at www.samsung.com.

FAQ

Q: How do I adjust the desired temperature?
A: On each screen, use the or button to adjust the temperature.

Q: How do I set the current time?
A: Go to the Setting screen from the Home screen, select “Time Setting” option, adjust the hour and minute using the or button, and press the button to confirm.

Air to Water Heat Pump

User manual
Wired remote controller MWR-WW10N Control Kit MIM-E03CN / MIM-E03EN
· Thank you for purchasing this Samsung Product. · Before operating this unit, please read this user manual carefully and retain it for future
reference.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. (For India only) For more information on safe disposal and recycling, visit our website www.samsung.com/in/support or contact our Helpline numbers – 1800 40 SAMSUNG (1800 40 7267864),
1800 5 SAMSUNG (1800 5 7267864).
For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, visit our sustainability page available via www.samsung.com
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Safety Information

Safety Information

This content is intended to protect the user’s safety and prevent property damage. Please read it carefully for correct use of the product.
WARNING Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage.

Follow directions.

Do NOT attempt.

Make sure the machine is grounded to prevent electric shock.

Unplug the appliance.

Do NOT disassemble.

FOR INSTALLATION

WARNING
The installation of this appliance must be performed by a qualified technician or service company. · Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury. You must connect the product with rated power upon installation. · Failing to do so may result in problems with the product, electric shock, or fire. Do not install this appliance near a heater, inflammable material. Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops). Do not install this appliance in a location where gas may leak. · Failing to do so may result in electric shock or fire. CAUTION
Install the product on a hard and even place that can support its weight. · If the place cannot support its weight, the product may fall down and it may cause product damage.
FOR POWER SUPPLY
WARNING
Do not bend or pull the power cord excessively. Do not twist or tie up the power cord. · Failing to do so may result in electric shock or fire.

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Safety Information

FOR OPERATION
WARNING If the appliance generates a strange noise, a burning smell or smoke, unplug the product immediately and contact your nearest service centre. · Failing to do so may result in electric shock or fire. To reinstall the product, please contact your nearest service centre. · Failing to do so may result in problems with the product, water leakage, electric shock, or fire. · A delivery service for the product is not provided. If you reinstall the product in another location,
additional construction expenses and an installation fee will be charged. If the malfunction diagnosis indicator appears or malfunctions, then stop operation immediately. · If you detect any burning smells from the product or it malfunctions, then immediately turn off the product
and power, and then contact the service centre. Continuing to use the device in this state can cause electrical shock, fire, or damage to the product. Do not attempt to repair, disassemble, or modify the product yourself. · Failing to do so may result in electric shock, fire, product malfunction, or injury. CAUTION Do not allow water to enter the product. · Failing to do so may result in fire or explosion. Do not operate the product with wet hands. · Failing to do so may result in electric shock. Do not spray volatile material such as insecticide onto the surface of the product. · As well as being harmful to humans, it may also result in electric shock, fire, or product malfunction. Do not give a strong impact to the product and do not disassemble the product. Do not use this product for other purposes. Do not press the buttons with any sharp objects. · Failing to do so may result in electric shock or part damage. FOR CLEANING
WARNING Do not clean the product by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the product. · Failing to do so may result in discoloration, deformation, damage, electric shock, or fire.
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Power Smart Features

Remote Controller Operation
Operate the product by using the remote controller.
Operating basic mode
Press the button to enter the Setting screen from the Home screen with the Zone 1 or Zone 2 activated. On each screen, press the and then press the or button to select any of Auto, Cool, and Heat modes. Auto mode Hydro unit will automatically adjust the temperature of discharge water with the Auto mode for indoor heating.
NOTE · When Water Law is active, the target supply water temperature will be determined automatically
depending on the outdoor temperature: For the Heat mode, colder outdoor temperatures will result in warmer water. Cool mode You can adjust cooling temperature as you like with the Cool mode to cool indoor place. · When selecting the Heat mode during the Cool mode, the Cool mode will be canceled. Heat mode Floor heating is available with the Heat mode by providing hot water in the spring, autumn and winter. · You can check the Defrost Operation on the operation status menu under Option. · When selecting the Cool mode during the Heat mode, the Heat mode will be canceled. NOTE · When setting standard cooling & heating temperature as indoor temperature, the Auto mode cannot be selected.
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Power Smart Features

Domestic Hot Water (DHW) mode

Press the button to enter the Setting screen from the Home screen with the DHW activated. On each screen, press the and then press the or button to select and use any of Economic, Standard, Power, and Forced modes.

NOTE

· When the DHW mode is not supported, “Not Supported” appears.

· To operate hot water mode, you need to set the hot water function ‘Yes’ in the field specification setting mode (#3011) of wired remote controller and connect the temperature sensor of hot water tank.

· When the Cool/Heat mode and the DHW mode are selected at the same time, the Cool/Heat mode and the DHW mode will operate alternately.

·

(power) for the DHW mode cannot be used when the Booster heater is not in use.

· If you want to enjoy a leisurely bath or need a lot of warm water urgently, select the Forced mode. When this mode is enabled, it is assured that the full capacity of the heat pump is only delivered for domestic

water heating.

CAUTION
· By default field setting value option, this function will not be turned off automatically. · If you want a Forced mode for a certain amount of duration time, change the field setting value of
remote controller.

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Power Smart Features

Remote Controller Operation

Adjusting desired temperature
On each screen, press the or button to adjust the temperature.

NOTE · You can adjust the desired temperature by 0.1, 0.5, 1 °C. (Default 0.5°C)

Setting the set temperature
On each screen, press the or button to select a desired menu and then press the the button. You can adjust the set temperature by pressing the or button.

NOTE
· When the Reference temperature to control is Water Outlet, you can set the temperature only for Water Outlet.
· When the Reference temperature to control is Indoor, you set the temperatures for Indoor and Water Outlet.
· In case of the model that can support both, you can set only the temperature for Indoor but the temperature for Water Outlet is also affected together.
· Depending on the Reference temperauture set for cooling and heating, the controllable temperatures are restricted for each mode.

Water Outlet Indoor Temp

Auto Water Law

Cool & Heat Water Outlet Indoor Temp

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Power Smart Features

Power Smart Features
There is a variety of useful functionality provided by the Samsung product.
Operation status
Use this to display the operation status: COMP operation, Back up heater, Booster heater, Solar, Back up boiler, Water pump, Water tank, Defrost operation, Freezing control, Water Tank Sterilization Operation, Indoor Thermostat Installation, Air to air operation, Solar PV, Smart grid, Eco Level, Demand Response.
Quiet mode
Noise from operation can be reduced with the Quiet mode. NOTE
· When setting the Quiet mode through a contact from the outdoor unit or setting the Quiet Mode Automatic Time in the service mode using the wired remote controller, the mode cannot be controlled by user entry.
Outing mode
Heating can operate at low temperature while you are out with the Outing mode. NOTE
· To cancel this mode, press any button on the remote controller. · When the Outing mode is On, the Home screen appears before entering the Setting. · When you press any key, the Outing mode is canceled. However, pressing the keys for switching between
the Home and Main screen does not cancel this mode. HOME: Directional button, button Main Screen: Back button
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Energy-Saving Operation

The product provides functions that allow you to reduce electricity consumption.

Setting schedule
Press the button, press the , or , button to select Schedule, and then press the button. When you select Add a schedule, you can configure settings for Daily schedule, Weekly schedule, Yearly Schedule, and Holiday.

Type Daily schedule Weekly schedule
Yearly Schedule Holiday

Description
· Can set the Quiet mode or hot water status in the preset time. · Can set up to 8 schedules.
· Can set the operation for the desired units in the scheduled day and time. The scheduling is possible on the weekly basis. You can set the values for day, time, operation On/Off, scheduled units, operation state (operation mode, desired temperature).
· Can create a group for the month to schedule and assign scheduling to the group on the weekly basis. Yearly scheduling is possible and the scheduling can be assigned to up to 8 groups.
· Can set not to run the weekly and yearly schedules on holidays.

NOTE · Weekly and Yearly Schedule can cover settings up to 49.

Energy-Saving Operation

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Energy-Saving Operation

Energy
Press the button, press the , or , button to select Energy, and then press the You can see and set any of Energy Usage and Energy Setting.

button.

Classification Energy Usage
Energy Setting

Type

Target Energy Consumption Target Operation
Time Alarm Popup Usage Data Initialization

Description Displays the Instantaneous Power, Weekly Energy Usage, Monthly Energy Usage, Yearly Energy Usage, Energy Usage over Last Year, and Operation Time in graph format.
NOTE · For accuracy of operation time, use the DMS time. · The weekly display follows the ISO 8601 standards.
Sets the target energy consumption.
Sets the target operation time.
Sets whether or not to generate an alarm when the target energy consumption is reached.
Initialises the entire energy function.

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Energy-Saving Operation

Energy-Saving Operation

TDM (Time-Division Multi) Variables (TDM product Only)
Press the button, press the , or , button to select Priority A2A, and then press the button.
Setting FSV #5033 to ‘0’ becomes ‘Priority A2A’, and setting to ‘1’ becomes ‘Priority DHW’.
· Under the installation of both A2A (Air-To-Air type air conditioner) and A2W (Air-To-Water type hydro unit) at the same time, our outdoor machine can supply its full capacity to the operating indoor machines (including A2A or A2W). If there are simultaneous operating demands from many A2A machines with A2W, the priority of controlling the outdoor machine (ex: compressor frequency) will be given to A2A, because of their fast response for use’s comfort. Only the remaining capacity of outdoor machine will be given to A2W during A2A’s normal operation. In this case, it might take very long time for A2W heating, so the outdoor machine will alternate the controlling priorities between A2A and A2W with time basis.
· Priority maximum operation time (at FSV #5033=0): FSV #5031 (Default 30 min., Range 10 ~ 90 min.), After elapsing A2A maximum time, the outdoor machine will operate only for A2W to speed up the A2W’s heating/cooling performance, even though there are A2A’s continuous operation demands.
· Non priority minimum operation time (at FSV #5033=0): FSV #5032(Default 5 min., Range 3 ~ 60 min.), in this minimum time, the outdoor machine will operate only for A2W, even though there are no more A2W’s continuous operation demands.

<Operating specifications of Time Division Switching (TDS) in accordance with FSV #5033 setting (In case of the A2A & A2W simultaneous operation is ON)>

FSV setting A2A Cooling + A2W Cooling A2A Cooling + A2W Heating A2A Heating + A2W Cooling A2A Heating + A2W Heating

A2A Priority (#5033=0)

A2A Cooling A2W Cooling Same cooling Mode TDS Control

A2A Cooling A2W Cycle Off (The heater just operates without
heating.) Cooling Operation

A2A Heating A2W x (Not operation)
Heating Operation

A2A Heating A2W Heating Same heating Mode TDS Control

DHW Priority (#5033=1)

Same with A2A Priority setting

A2W Heating A2A Cooling (Heating + Cooling) TDS Control

Same with A2A Priority setting

Same with A2A Priority setting

A2A : Air to Air, A2W : Air to Water When DHW Priority is enabled, hot water (heating) operation is given priority only if the A2A & A2W
simultaneous operation is on. Other operations are the same as when A2A Priority is enabled.
CAUTION · While A2W is in operation, A2A does not operate. This is a normal operation. · While A2A or A2W is not in simultaneous operation, you can use any mode without operation mode
restriction.

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Setting Options

Setting Options

How to set the Options

1 Press the button.

2 Press the

or button to select Option, and then press the

3 See the following pages to select the desired menu.

button.

Step 1

Step 2

Step 3

Step 4

Step 5

Description

Button Lock

ON/OFF

Error List

Indoor Unit Information

Wi-Fi

ON/OFF

Connections Easy Connection

Connected/-

Wi-Fi Reset

Language

Differs depending on the language

Daylight Saving Time

ON/OFF

Daylight Saving Time

Unit Month

Day/Week January to December

Week

1st to 4th, F (final week)

Day

1 to 31

All Lock

ON/OFF

User Mode

Operation Lock

ON/OFF

All Mode Lock

ON/OFF

Auto Mode

Lock

Lock

Operation Lock of partial Mode Lock Cool Mode

function

Lock

ON/OFF ON/OFF

Heat Mode Lock

ON/OFF

Temperature Lock

ON/OFF

Schedule Lock

ON/OFF

Default OFF –
First value for the language pack
OFF Week Mar F (final week)
22 OFF OFF OFF OFF
OFF
OFF
OFF OFF

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Setting Options

Step 1 User Mode

Step 2

Step 3

Step 4

Step 5

Description

Default

LED

ON/OFF

ON

Button Mute

ON/OFF

OFF

YYYY/MM/DD,

Date Format DD/MM/YYYY,

Date

MM/DD/YYYY

DD/MM/YYYY

Current Time

Year/Month/ 2000 to 2099/1 to12/1

Day

to 31

2019.01.01

Wired remote controller

Time Format 12-Hour/24-hour

12-Hour

Time Hour/Minute/ AM/PM

0 to 12/0 to 60/AM.PM

PM 12 Hour 00 Minute

Reset Remote Controller

Brightness

10 to 100%

100%

Display Setting

Timer

Screen Saver

Brightness

10 to 60 seconds 0, 10, 30, 50, 70%

30sec 30%

Smart Reset

Reset All User modes

Service Time Check

Service Call Number
Last Inspection

Service call number

entered for Service

mode

Final control date

entered for Service

mode

NOTE
· When two wired remote controllers are connected, the brightness can be set within 10 to 50%. · If the screen is on stand by for an hour, in order to protect the screen it converts to screen protection
mode for a minute before returning to the normal screen. If the buttons are pressed after the screen protection is displayed it converts to the stand by screen right away.

Setting Options

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Current Time Setting (Example)

1 Press the button.

2 Press the

or

3 Press the

or

4 Press the

or

5 Press the

or

6 Press the

or

7 Press the

or

button.

button to select Option, and then press the button. button to select User mode, and then press the button. button to select Wired remote controller, and then press the button. button to select Current time, and then press the button. button to select Time, and then press the button. button to select Time format, Hour, Minute, and AM/PM, and then press the

Setting Options

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Installation/Service mode

Additional functions of the Wired Remote Controller

1 If you want to use the various additional functions for your Wired Remote Controller, press the and buttons at the same time for more than 3 seconds.

· The password entry screen appears. 2 Enter the password, 0202, and then press the

button.

· The settings screen for installation/service mode appears. 3 See the list of additional functions for the Wired Remote Controller on the next page, and then
select the desired menu.

· Once you have entered the setting screen, the current setting appears. · Refer to the chart for data setting. · Using the / buttons, change the settings and press the button to move to the next setting. · Press the button to save the new setting. · Press the button to move to the Home screen.

NOTE
· While setting the data, you can press the saving status at a pop-up screen.

button to move to the Home screen after checking the

Installation/Service mode

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Installation/Service mode

NOTE
· Unavailable functions are marked inactive and they cannot be set. · If communication initialization is needed after the setting, the system will reset automatically and
communication will be initialized.

Step 1

Step 2

Step 3

Description

Default

Service Timer

Service Call Number
Last Inspection

16-digit phone number Input: Blank, -, 0-9

Year, Month, Day

Installation Data

Year, Month, Day

Quiet Mode Automatic Time

Enable/Disable

Disable

Entry time to Exit time PM 10:00 ~ AM 06:00

Cool/Heat Selection

Cool & Heat/Heat only

Cool & Heat

Main/Sub Wired Remote

Main/Sub

Main

Zone Selection

Zone 1/Zone 2

Zone 1

Indoor Zone Option

Standard Temperature
Temperature Unit

Water Outlet/Indoor
Celsius(°C): 1/0.5/0.1 Fahrenheit(): 1

Water Outlet Celsius(°C): 0.5

Temperature Sensor Selection

Wired Remote Controller/External Temperature Sensor

Wired Remote Controller

Room Temperature

Reference Temperature

-9 to 40°C

Calibration Calibration Value

-9.9 to 9.9°C

0°C

Installation/Service mode

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Installation/Service mode

Installation/Service mode

Step 1
Indoor Zone Option
Connection Information
18 English

Step 2

Step 3

Description

Central :

ON/OFF

Normal Power :

ON/OFF

Mode :

Heat/Cool/Auto

DHW Power :

ON/OFF

DHW Mode :

Economic/Standard/ Power/Forced

Water Pump :

ON/OFF

Indoor Zone Status
Information

BUH : BSH : Flow sensor :

ON/OFF ON/OFF
lpm

Inverter Pump :

0% ~ 100%

EEV Step :

0~2000Step

Thermostat 1 :

ON/OFF

Thermostat 2 :

ON/OFF

DHW Thermostat :

ON/OFF

Water pressure :

0 ~ 00.0 bar

Number of Connection

0 to 16

View Master Indoor Unit

Address

Serial No. :

Indoor Unit Eva In Temp.(Teva_in) :

Temperature

Indoor Unit Eva Out Temp.(Teva_
out) :

Temperature

Master Indoor Indoor Unit PHE

Zone Information

IN(Tw1) :

Temperature

Indoor Unit PHE OUT(Tw2) :

Temperature

DHW Tank Temp. (Tt) :

Temperature

DHW Mode :

Economic/Standard/ Power/Forced

Default –





Step 1

Step 2 Micom Code :

Program Version :

Device Information

Touch Code : Program Version :

Graphic Image :

Program Version :

Erase All Service

Reset All Service mode data

Modes

Initialize a remote

controller

Initialize Unit Information

Power Master Reset 1)*

ODU K3 Reset

10**

20**

30**

Field Setting Value

40 50

Simple Setting

FSV Upload/ Download

Step 3 –

Description Micom code Modified date Touch IC code Modified date Graphic image code Modified date



Default –


Installation/Service mode

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Installation/Service mode

Installation/Service mode

Step 1

Step 2

Step 3

Water Inlet Temp. :

Water Outlet Temp. :

Backup Heater Outlet Temp. :

Mixing Valve Outlet Temp. :

Tank Temp. :

Self-Test Mode Display

Indoor Ambient Temp. :
Indoor Ambient Temp.(Zone 2) :

Water Outlet Temp. (Zone 1) :

Water Outlet Temp. (Zone 2) :

Self-Test Mode

Thermostat #1(Zone 1) :

Thermostat #2(Zone 2) :

Solar Panel

Water Pump

Booster Heater

DHW Valve(3Way Valve)

Zone 1 Valve

Backup Heater 1 + Water Pump

Backup Heater 2 + Water Pump

Backup Boiler

Zone 2 Valve

Mixing Valve

Description Temperature
Temperature
Temperature
Temperature Temperature Temperature
Temperature
Temperature
Temperature
Heat/Cool
Heat/Cool ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF
ON/OFF ON/OFF ON/OFF ON/OFF

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Default –







OFF OFF OFF OFF OFF
OFF OFF OFF OFF

Step 1
Indoor Unit Option

Step 2 Address
Product Option 2)
Installation Option 1 2)
Installation Option 2 2)* MCU Port

Step 3 Main address RMC address
MCU address MCU Port

Description 00 to 4F 00 to FE
Refer to the installation manual of the
connected indoor unit.
00 to 15 A to F

Default –


1) Power Master Reset is a setting needed to supply optimized power to wired remote controller when multiple indoor units are connected to wired remote controller in a group.
2)
The total option codes are 24 digits. You can set six digits at a time and it is distinguished by page number. Press the button to move to the next page.

Installation/Service mode

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Installation/Service mode

NOTE · Address is displayed in hexadecimal. Please refer to the following table.

Hexadecimal
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F

Decimal
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Hexadecimal
10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F

Decimal
16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

Hexadecimal
20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F

Hexadecimal 30 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F

Decimal
48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63

Hexadecimal 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F

Decimal 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79

Decimal
32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47

Installation/Service mode

22 English

How to upload or download field settings (example)
1 Insert an SD card into the Sub PBA SD Card slot on the Hydro unit. 2 Select Field Setting Value in the Service mode. 3 Press the or button to select FSV Upload/Download.
NOTE · Upload: Uploads the FSV data of the Hydro unit to the SD card. · Download: Downloads the FSV data of the SD card to the Hydro unit. · The upper-level controllers excluding Wi-Fi kit (2.0) and MWR-WW10 wired remote controller cannot
use the 2-zone control and energy monitoring. · When connecting between the MWR-WW10
wired remote controller and an upper-level controller, the
settings for FSV (4061) must be changed not to use the 2-zone control.
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Installation/Service mode

Field setting mode

Air to Water Heat Pump: Only AE*** Model

CAUTION
· Set the FSV value of the product other than the specified models by referring to the FSV label provided with the manual of the product, and then attach it on the control box’s cover. The FSV values in the table are applied to the specified models.

NOTE
· Be sure to reset the power when changing the FSV (#3041 to 3046) of disinfection operation and the FSV (#5011 to 5019) of setting the outing mode.

Field Setting Value (FSV) 10**

Code 10** : Upper and lower temperature limits of each operation mode of wired remote controller Heating(Water Out, Room), Cooling(Water Out, Room), DHW(Tank)
· The values in the following table are just examples for your understanding.

Main Menu & Code

Menu

Cooling

Remote Controller Setting Range Code
10**

Heating DHW

Hysteresis for Thermo ON

Function

MODEL CODE : AE200(260)RNW / Sub AE200(260)CNW Code Setting Standard

MODEL CODE : MIM-E03CN / MIM-E03EN
Setting Standard

Item

Step Unit

Default Min. Max. Default Min. Max.

WaterOut Temperature Max 1 1011 25 18 25

for Cooling

Min 1 1012 16 5 18

25 18 25 16 5 18

Room Temperature for Max 1 1021 30 28 30

Cooling

Min 1 1022 18 18 28

30 28 30 18 18 28

WaterOut Temperature Max 1 1031 65/70/751) 37 65/70/751) 65/70/751) 37 65/70/751)

for Heating

Min 1 1032 25 15 37

25 15 37

Room Temperature for Max 1 1041 30 18 30

Heating

Min 1 1042 16 16 18

30 18 30 16 16 18

Max 1 1051 55/63/701) 50 70 55/63/701) 50 70

DHW tank Temperature

Min 1 1052 40 30 40

40 30 40

WaterOut Hysteresis forHeat 0.5 1061 0 0 7

007

WaterOut Hysteresis forCool 0.5 1062 1 1 7

117

Room Hysteresis forHeat 0.5 1063 0 0 7

007

Room Hysteresis forCool 0.5 1064 1 1 7

117

NOTE
· The FSV #3011 in the wired remote controller should be set to 1 or 2 to use the DHW mode. · 1)* The value is determined according to the type of outdoor unit.

24 English

Field Setting Mode

Remote Controller Setting Range: Code 10**
Space Cooling
· Target water outlet temperature : Upper limit(#1011, Default 25, Range : 18 ~ 25), Lower limit(#1012, Default 16, Range : 5 ~ 18)
With this default FSV settings, user can change the target water outlet temperature within the range of 16 ~ 25 for cooling.
· Target room temperature : Upper limit(#1021, Default 30), Lower limit(#1022, Default 18) With this default FSV settings, user can change the target room temperature within the range of 18 ~ 30 for cooling.
Space Heating
· Target water outlet temperature : Upper limit(#1031, Default 65/70/75, Range : 37 ~ 65/70/75), Lower limit(#1032, Default 25, Range : 15 ~ 37)
With this default FSV settings, user can change the target water outlet temperature within the range of 25 ~ 65/70/75 for heating.
· Target room temperature : Upper limit(#1041, Default 30), Lower limit(#1042, Default: 16) With this default FSV settings, user can change the target room temperature within the range of 16 ~ 30 for heating.
DHW Heating
· Target DHW tank temperature : Upper limit(#1051, Default 55/63/70, Range : 50 ~ 70), Lower limit(#1052, Default 40, Range : 30 ~ 40)
With this default FSV settings, user can change the target tank temperature within the range of 40 ~ 55/63/70 for DHW heating.
Hysteresis
If the value of the FSV is large, it takes longer to thermo on
· Water outlet temperature control by hysteresis (heating) Ex) When target water outlet temperature is 55, thermo off temperature is 56 and thermo on temperature is 55-FSV#1061(Default 0, Range 0~7)
· Water outlet temperature control by hysteresis (cooling) Ex) When target water outlet temperature is 7, thermo off temperature is 7 and thermo on temperature is 7+FSV#1062(Default 1, Range 1~7)
· Room temperature control by hysteresis (heating) Ex) When target room temperature is 30, thermo off temperature is 31 and thermo on temperature is 30-FSV#1063(Default 0, Range 0~7)
· Room temperature control by hysteresis (cooling) Ex) When target room temperature is 18, thermo off temperature is 18 and thermo on temperature is 18+FSV#1064(Default 1, Range 1~7)
English 25

Field Setting Mode

Field setting mode

Field Setting Value (FSV) 20**

Code 20** : Water law design and external room thermostat Heating(2 WL’s for floor & FCU), Cooling(2 WL’s for floor & FCU), WL & Thermostat types
· The values in the following table are just examples for your understanding.

Main Menu & Code

Menu

Function

MODEL CODE : AE200(260)RNW / Sub AE200(260)CNW Code Setting Standard

Item

Step Unit

Default Min. Max.

Max (Point 1 ) 1 2011 -10 -20 5 Outdoor Temperature for
HeatingWaterLaw Min (Point 2 ) 1 2012 15 10 20

MODEL CODE : MIM-E03CN / MIM-E03EN Setting Standard Default Min. Max. -10 -20 5
15 10 20

Waterout Temperature Max (Point 1 ) 1

Heating

for WL1 Heating (UFHs)

Min (Point 2 )

1

2021 40 2022 25

17 65/70/751) 40 17 65/70/751) 25

17 65/70/751) 17 65/70/751)

Waterout Temperature Max (Point 1 ) 1 for
WL2 Heating (FCUs) Min (Point 2 ) 1

2031 50 2032 35

17 65/70/751) 50 17 65/70/751) 35

17 65/70/751) 17 65/70/751)

Heating Water Law Selection

WL Type

– – 2041 1(WL1) 1

2 1 (WL1) 1

2

Water Law Code 20**

OutdoorTemperature Max (Point 1 ) 1 2051 30 25 35 for
CoolingWaterLaw Min (Point 2 ) 1 2052 40 35 45

30 25 35 40 35 45

Waterout Temperature Max (Point 1 ) 1 2061 25 5 25

for

Cooling WL1 Cooling (UFHs) Min (Point 2 ) 1 2062 18 5

25

25 5 25 18 5 25

Waterout Temperature Max (Point 1 ) 1 2071 18 5 25

for

WL2 Cooling (FCUs) Min (Point 2 ) 1 2072 5 5

25

18 5 25 5 5 25

Cooling Water Law Selection

WL Type

– – 2081 1(WL1) 1

2 1(WL1) 1

2

External Control

External Room Thermostat

1 (UFHs) 1 – 2091 0(No) 0 4 0(No) 0 4 #2 (FCUs) 1 – 2092 0(No) 0 4 0(No) 0 4

Remote Controller

Remote Controller Room Temp. Control

1

– 2093

4

1

4

41 4

NOTE · 1)* The value is determined according to the type of outdoor unit.

26 English

Field Setting Mode

Water Law & Room Thermostat/ Wired remoted controller: Code 20**

at Floor/at FCU #2021/2031

Heating WL
1

2022/2032 #2061/2071

2062/2072

Cooling WL
2 1

Ts : Target Temp. Ta : Ambient Temp.
2

2011

2012 #2051

2052

Ta

Water Law for Heating
· Outdoor air temperature range : Lower limit 1 (#2011, Default -10, Range : -20 ~ 5), Upper limit 2 (#2012, Default 15, Range : 10 ~ 20)
With this default settings, the water outlet temperature by heating water law can be changed within the outdoor temperature range of -10 ~ 15.
· Water out temperature range for floor/FCU applications respectively : Upper limit 1 (#2021/2031, Default 40/50, Range : 17 ~ 65/70/75), Lower limit 2 (#2022/2032, Default 25/35, Range : 17 ~ 65/70/75) With this default settings, the water outlet temperature by heating water law can be changed within the range of 25/35 ~ 40/50.
· Type of water law for according to heating devices(floor/FCU) :

2041(Default 1(WL1 for floor)), 2(WL2 for FCU or radiator)

Water Law for Cooling
· Outdoor air temperature range : Lower limit 1 (#2051, Default 30, Range : 25 ~ 35), Upper limit 2 (#2052, Default 40, Range : 35 ~ 45)
With this default settings, the water outlet temperature by cooling water law can be changed within the outdoor temperature range of 30 ~ 40.
· Water out temperature range for floor/FCU applications respectively : Upper limit 1 (#2061/2071, Default 25/18), Lower limit 2 (#2062/2072, Default 18/5) With this default settings, the water outlet temperature by cooling water law can be changed within the range of 5/18 ~ 18/25.
· Type of water law for according to cooling devices(floor/FCU) :

2081(Default 1(WL1 for floor), 2(WL2 for FCU or radiator)

Field Setting Mode

English 27

Field setting mode

External Room Thermostat (Field Option)
· Terminal #1 (#2091, Default 0 for no usage), #2 (#2092, Default 0 for no usage) To use wired remote controller for heating/cooling operation, both of the above settings should be set to 0 simultaneously. If not, thermostat controls system. To use the External Room Thermostat option, set the 2-zone control option (FSV #4061) to “0” for disabling it. If set to #2091/#2092 1, the compressor can be turned on or off only by the thermostat. If set to

2091/#2092 2~4, the compressor can be turned on or off by the thermostat or

according to the WL discharged water temperature.(#2092 2, WL Thermo off Water pump off, #2092 3, WL Thermo off Water pump on, #2092 4, WL Thermo off Water pump 7min off 3min on …….).

2092 2, Water pump

2092 3, Water pump

ON OFF
1 0
Water law Thermo

1min

Time Time

ON OFF
1 0
Water law Thermo

Time Time

2092 4, Water pump

ON OFF 1
0

Time Time

Water law Thermo

3min 7min 3min 7min

Types of water law used by room thermostat operation will follow the FSV settings defined in #2041 (heating) and #2081 (cooling) respectively.
During the thermostat operation, the user has the possibility to shift up or down the target water temperature within the range of -5 ~ +5.

Field Setting Mode

28 English

· When the remote controller is used, floor valve should be connected to zone

1 and the FCU valve should be separately connected to zone #2 of the Hydro

Unit PBA.
· When only floor cooling/heating is installed and if the Water Law or outlet water temperature is too low, 2way valve may closed and E911 error may occur.
· When the floor and FCU units are installed together and operating in cooling mode, floor valve may close and E911 may occur to prevent floor condensation when the outlet water temperature is below 16°C. Therefore FCU should secure minimum value for the flow rate.
· Thermostat #2 which controls FCU has the priority for operation modes and the discharge water temperature.
· Samsung is not responsible for the accidents such as floor condensations which can occur by not connecting the valve to the zone #1 port of the Hydro Unit PBA.
Remote controller room temperature control · Control by room temperature sensor (Service mode)
If set to #2093 1, the compressor can be turned on or off only by Room temp sensor. If set to #2093 2~4, the compressor can be turned on or off by Room Temp. sensor or according to the
WL discharged water temperature. (#2093 2, WL Thermo off Water pump off, #2093 3, WL Thermo off Water pump on, #2093 4, WL Thermo off Water pump 7min off 3min on …….).
English 29

Field Setting Mode

Field setting mode

Field Setting Value (FSV) 30**

Code 30** : User’s options for Domestic Hot Water(DHW) tank heating · The values in the following table are just examples for your understanding.

Main Menu & Code
Domestic Hot Water
Tank Code 30**

Menu DHW

Function

MODEL CODE : AE200(260)RNW / Sub AE200(260)CNW Code Setting Standard

MODEL CODE : MIM-E03CN / MIM-E03EN
Setting Standard

Item

Step Unit

Default Min. Max. Default Min. Max.

DHW mode activate

DHW mode

– 3011

1

0

2

002

Max. Temp. 1 3021 55/63/701) 45 55/63/701) 55/63/701) 45 55/63/701)

Stop

1 3022 0 0 10

2 0 10

Start

1 3023 5

5 30

5 5 30

Min. Operating

Heat Pump

Time

1

min 3024

5

1 20

5

1 20

Max. Operating Time

5

min 3025

30

5

95

30 5 95

Operation Interval

0.5 hour 3026

3

0.5

10

3 0.5 10

Booster Heater

On/Off Delay Time Overshoot

– – 3031 1 (On) 0 (Off) 1 5 min 3032 20 20 95 1 3033 0 0 4

1 (On) 0 (Off) 1 20 20 95 004

On/Off

– – 3041 1 (On) 0 (Off) 1 1 (On) 0 (Off) 1

Interval 1 day 3042 Fri (5) Sun (0) All (7) Fri (5) Sun (0) All (7)

Start Time 1 o’clock 3043 23 0 23 Disinfection
Target Temp. 5 3044 70 40 70

23 0 23 70 40 70

Duration 5 min 3045 10 5 60 10 5 60

Max time 1 hour 3046 8 1 24

8 1 24

Timer OFF Forced DHW Function

– 3051 0 (No) 0 1 (Yes) 0 (No) 0 1 (Yes)

Operation

Time Duration

1

(x10) min

3052

6

3

30

6 3 30

Solar Panel/ DHW H/P Combination 1 – 3061 0 (No) 0 2 0 (No) 0 2
Thermostat

3-wayValve Defalut Direction – – 3071 0 (Room) 0 1 (Tank) 0 (Room) 0 1 (Tank)

Field Setting Mode

30 English

Main Menu & Code

Menu

Domestic Hot Water
Tank Code 30**

Addition Function

Function

MODEL CODE : AE200(260)RNW / Sub AE200(260)CNW Code Setting Standard

Item

Step Unit

Default Min. Max.

Backup Heater 1step capacity

1

kW 3081

2

1

6

Energy metering

Backup Heater 2step capacity

1

kW 3082

2

0

6

Booster Heater capacity

1

kW 3083

3

1

6

MODEL CODE : MIM-E03CN / MIM-E03EN Setting Standard Default Min. Max.
216
206
316

NOTE · 1)* The value is determined according to the type of outdoor unit.
DHW Heating : Code 30**

DHW Application
The FSV #3011 in the wired remote controller should be set to 1 or 2 to use DHW function. If FSV #3011 is set to 1, the DHW operation starts based on the thermo on temperature. If FSV #3011 is set to 2, the DHW operation starts based on the thermo off temperature.
(For example, when the current temperature becomes 45 under the conditions that the thermo on temperature is 43 and the thermo off temperature is 48, the DHW turns off if FSV #3011 is set to 1 and DHW turns on if FSV #3011 is set to 2.)
Heat Pump Variables for Controlling DHW Tank
· Maximum DHW tank temperature with R-410A(refrigerant) heat pump operation : FSV #3021, Default 55/63/70, Range : 45 ~ 55/63/70.
· Temperature difference determining the heat pump OFF temperature : FSV

3022, Range : 0 ~ 10.

· Temperature difference determining the heat pump ON temperature : FSV #3023, Default 5, Range : 5 ~ 30.

Field Setting Mode

English 31

Field setting mode

[DHW Tank water temperature thermo on/off control]

TU > THP MAX T(C)
TU

TU < THP MAX T(C)

Tu : User set temp. T(C) : Temp. (Celsius)

3021

THP MAX THP OFF
THP ON

3022 #3023

3021

THP MAX

TU=THP OFF THP ON

3023

· DHW heating mode timer : Mode timer manage the operation terms when there are simultaneous requests of space heating/cooling and DHW.
FSV #3024 (minimum Space heating operating time, Default 5 min., Range 1 ~ 20 min.), #3025 (maximum DHW time, Default 30 min., Range 5 ~ 95 min.),

3026(maximum space heating operation time, Default 3 hour, Range 0.5 ~ 10

hour)
Maximum operation time is applied only when both DHW and Space heating request operation. DHW or Space heating operates continuously until reaching at target temperature without time limitation in the single operation.
[Time variation control of DHW and space heating mode]

Space heating 1 request
0

DHW request 1

0

DHW operation 1
Space heating 0 operation

3024

t

3025

3026

Field Setting Mode

32 English

[Time variation control of Heat pump and booster heater of DHW]

Heating 1 request
0
DHW 1 request
0
H/P 1 Operation
0
Booster 1 Operation
0

3025

t

3032

NOTE
· The FSV #4022 for booster heater priority should be set to “0 (both)” or “2” (booster) to use booster heater.
· If not(backup heater priority), the booster heater can be operated in case of no backup heater demand.
Booster Heater Variables for Controlling DHW Tank
· The FSV #3031 should be set to “1(On)” (Default) to use booster heater as an additional heat source for DHW tank.
· Booster heater startup delay timer : In case of DHW request, this timer will delay the operation of booster heater compared to heat pump. FSV #3032 (Default 20 min., Range 20 ~ 95 min.), In “Power/Forced” DHW mode, the delay timer will be neglected, and the booster starts immediately. In “Economic” DHW mode, the DHW heating will be conducted only with heat pump. #3032 should be smaller than the maximum H/P time (#3025). If the delay time is set too high, it might take very long time for DHW heating.
· Temperature difference determining the booster heater OFF temperature (T_BH OFF = Tu + #3033) : FSV #3033, Default 0, Range : 0 ~ 4.
· Temperature difference determining the booster heater ON temperature (T_BH ON = T_BH OFF – 2)

Field Setting Mode

English 33

Field setting mode

Case 1) When set temperature is 70 BSH is ON at less than 68 degrees, OFF at more than 70. Case 2) When setting temperature is 50 (FSV 3022 = 0 condition) Heat pump and BHS are ON at less than 45 degrees, OFF at more than 50 (Thermo off / on operation temperature is used together)

[Thermo on/off control of Heat pump and Booster Heater]

Case 1 : When set temperature(Tu) > ThpMAX(FSV #3021) 1)*

TBH OOFFFF TBH ONN
TU

3033

2

Case 2 : When set temperature(Tu) ThpMAX(FSV #3021) 1)*

THP MMAAXX
THP OOFFFF THP ONN

3022 #3023

Thp OFF Thp ON

HP

BH

HP

HP & BH

t

t

NOTE · 1)* The value is determined according to the type of outdoor unit.
Disinfection Function
· The FSV #3041 should be set to “1 (On)” (Default) to use disinfection function. Scheduling : Day (#3042, Default “Friday”), starting time (#3043, Default “23:00”), target tank temp. (#3044, Default “70”), duration (#3045, Default 10 min.)
[Time variation control of Heat pump and booster heater of DHW]

3044 TH TU

3045

34 English

00.00 01.00

22.00 23.00 24.00

t

3043

Field Setting Mode

NOTE · Disinfection function is available only when a booster heater is connected. · Check tank capacity, booster heater capacity, and booster heater for issues if disinfection operation does
not work normally over the maximum operation time(E919 error). Forced DHW by User’s Input · Forced mode can be activated by changing setting value from the setting (#3011, “0” (No)). · Forced mode shall be working depending on Timer setting (#3051, #3052). Additional Solar panel/DHW thermostat Installation for DHW with Heat Pump (Field Option) · Solar panel and heat pump are able to operate simultaneously by setting value. (FSV #3061, “1”) · When using DHW thermostat, set the FSV #3061, “2”. · Zone #1 and #2 valve always keep open except DHW mode in “ON” when the power is “ON” unless
changing the FSV #3071. Default: Room direction valves are open and DHW valve is closed. · Zone #1 and #2 can be open separately or simultaneously but all three zone valves can not be open or
closed at the same time. · There is one minute delay of 2-way / 3-Way valve closing whereas no delay of valve opening. · Individual zone control is only available with external thermostat. · FSV 3071 determines a 3-way direction. Energy metering · To accurately indicate energy consumption, the capacity of the backup heater and booster heater must
be set using FSV #3081 / 3082 / 3083.
English 35

Field Setting Mode

Field setting mode

Field Setting Value (FSV) 40**

Code 40** : User’s options for heating devices including internal backup heater and external boiler

· The values in the following table are just examples for your understanding.

Main Menu & Code

Menu

Function

Sub

MODEL CODE : AE200(260)RNW / AE200(260)CNW

MODEL CODE : MIM-E03CN / MIM-E03EN

Code

Setting Standard

Setting Standard

Item

Step Unit

Default Min. Max. Default Min. Max.

Heating / DHWpriority – – 4011 0 (DHW) 0 1 (Heating) 0 (DHW) 0 1 (Heating)

Heat Low Outdoor Temp. for Pump Heating Priority

1

4012

0

-15

20

0 -15 20

Heating Off Temp . On/Off

1 4013 35/451) 10 35/451) 35/451) 10 35/451) – – 4021 0 (No) 0 2 0 (No) 0 2

BUH/BSH Priority 1 – 4022 2 (BSH) 0(Both) 2 (BSH) 0 (Both) 0 2 (BSH)

Backup Cold weather Heater compensation

– – 4023 1 (Yes) 0 (No) 1

1 (Yes)

0 (No)

1

Threshold Temp. 1 4024 0 -25 35 Defrost Backup Temp. 5 4025 15 10 55

0 -25 35 15 10 55

Back-up BoilerOn/Off – – 4031 0 (No) 0 1 (Yes) 0 (No) 0 1 (Yes)

Heating

Backup Boiler

Boiler Priority Threshold Condition

1

– 4032 0 (No) 4033 -15

0 -20

1 (Yes) 5

0 (No) 0 1 (Yes) -15 -20 5

Heating Code 40**

Application

1 – 4041 0 (No) 0

Target T(Heating) 1 4042 10 5

Mixing Target T(Cooling) 1 4043 10

5

valve

Control factor

1 – 4044 2

1

Control interval 1 min 4045 2

1

2 0 (No) 0 2

15

10 5 15

15

10 5 15

5

21 5

30

2 1 30

Running Time

3

(x10) min

4046

9

6

24

9 6 24

Application

– – 4051 1 0 2

102

Inverter Target T

1 4052 5

2

8

Pump Control factor

1 – 4053 2

1

3

528 213

PWM minimum output 1 (10) % 4054 0 (25%) 0 (25%) 3 (55%) 0 (25%) 0(25%) 3 (55%)

Application

1 – 4061 0 (No) 0 1 (Yes) 0 (No) 0 1 (Yes)

Addition Zone Function control

T-Off Zone1 pump (2Way V/v) Control

1 – 4062

0

0

2

T-Off Zone2 pump (2Way V/v) Control

1 – 4063

0

0

2

00 2 00 2

NOTE · 1)* The value is determined according to the type of outdoor unit.

36 English

Field Setting Mode

Additional heating option : 40**
Heat Pump Variables for Space Heating
· FSV #4011 for DHW priority is set to “0(DHW)” (Default) as a default. Space heating gets a priority by setting FSV #4011 “1”, but this is only valid when the outdoor temperature is lower than the specified temperature defined by FSV

4012.

· Cold weather compensation is applied when the space heating gets a priority (FSV #4011=1). It is due to position of heating coil and booster heater in the water tank. Heating coil is at the bottom part of the water tank and the booster heater is located at the middle part of the tank. So the heating coil is efficient to heat the whole water in the tank. Chances that hot water flows through the heating coil decrease with the space heating priority. And lower part of water in the tank might not get enough heat with the booster heater.
· Space heating off temperature(FSV #4013, Default “35/45”, Range 10 ~ 35/45): At high outdoor temperature above this value, the space heating will be turned off, to avoid overheating.
Backup Heater Variables for Space Heating
· The FSV #4021 should be set to 1(Yes) to use 2-stage electric backup heater in hydro unit as an additional heat source. (If FSV # 4021 is 2, a 1-stage electic backup heater is used)
· To compensate the lowered heat pump heating performance under very cold weather conditions, the FSV #4023 should be set to “1(On)”(Default). The threshold temperature to use backup heater for cold weather compensation: FSV

4024, Default “0”, Range -25 ~ 35 The backup heater operation is restricted

to save energy in the threshold temperature range.
· The FSV #4022 for backup heater priority should be set to “0 (both)” (Default) or “1” (backup) to use backup heater. If not (booster heater priority), the backup heater can be operated in case of no booster heater demand.
· The threshold temperature for backup heater operation during defrost mode to prevent cold draft because of chilled water can be controlled by adjusting FSV

4025. Under FSV #4025 of water outlet temperature, backup heater Will be

turned on.
NOTE · To use both heaters together at the same time, please check the capacity of the power circuit breaker of
your house before use.
External Backup Boiler for Space Heating (Field Option)
· The FSV #4031 should be set to “1 (Yes)” to use a backup boiler as an additional heat source. (default: “0 (No installation)”)
· Priority of backup boiler and heat pump is defined by FSV #4032 (default: “0 (OFF)”) · To compensate the lowered heat pump heating performance under very cold weather conditions, the
backup boiler operates instead of heat pump under the threshold temperature (FSV #4033, Default “-15”, Range -20 ~ 5).
English 37

Field Setting Mode

Field setting mode

Mixing valve Installation (Field Option)

· The FSV #4041 should be set to “1 or 2” to use mixing valve. 4041 =1 : Controlled based on the temperature difference (4042, 4043) 4041 =2 : Controlled based on the temperature difference of the WL value

ex) Heating Tw2

<#4041=1>

<#4041=2> Tw2

FCU WL

FCU WL

4042

Floor temp

Floor WL

Ta

Ta

· FSV #4042 / #4043 is for adjusting temperature difference between Tw3 (Tw2) and Tw4. · When using mixing valve, FSV #4046 should be matched with mixing valve running time charateristic.
Inverter Pump Installation (Field Option)
· FSV #4051=1 (Default) : Inverter pump use + Output 100%, FSV #4051=2 : Inverter pump use + Output 70%, FSV #4051=0 : Inverter pump Not use.
· FSV #4052 is for adjusting temperature difference between Tw2 and Tw1. · Pump PWM minimum output is limited to 25% to 55% according to FSV #4054.
(Setting “0”:25%, “1”:35%, “2”:45%, “3”:55%)

NOTE
· Tw1 (Inlet Water Temp), Tw2 (Discharge Water Temp), Tw3 (Backup Heater oulet Water Temp), Tw4 (Mixing valve Temp.)

Zone Control (Field Option)
· Zone control Using Wired Remote Control (install option) FSV # 4061 should be set to “1 (Yes)” to zone control.
To use the zone control (FSV #4016=1), set the thermostat control option (FSV

2091 & #2092) to “0” for disabling it.

This field option controls each zone (Zone 1, Zone 2) with a wired remote controller setting not by using the external room thermostat signal.
According to FSV #4061/4062 setting, Pump (2way V/v) is operated when Zone1/ Zone2 Thermo Off (Setting “0”: Thermo off Water pump off, “1”: Thermo off Water pump on, “2”: Thermo off _Water pump 7min off 3min on …….).

Field Setting Mode

38 English

Field Setting Value (FSV) 50/60

Code 50/60 : User’s options for extra functions · The values in the following table are just examples for your understanding.

Main Menu & Code
Others Code 50/60

Menu

Function

Outing Mode DHW Saving

Item

Step Unit

Water Out Temperature for Cooling

1

Room Temperature for Cooling

1

Water Out Temperature for Heating

1

Room Temperature for Heating

1

Cooling WL1 Temp. 1

Cooling WL2 Temp. 1

Heating WL1 Temp. 1

Heating WL2 Temp. 1

DHWtank Temp. 1

DHW Saving Temp 1

DHW Saving Mode 1 –

DHW Saving Thermo on Temp.

1

Application

PowerPeak Control Select forced off parts 1 –

Using input voltage – –

Frequency Ratio Control

MODEL CODE : AE200 (260)RNW / Sub AE200(260)CNW Code Setting Standard

MODEL CODE : MIM-E03CN / MIM-E03EN
Setting Standard

Default Min. Max. Default Min. Max.

5011 25 5 25 25 5 25

5012 30 18 30 30 18 30

5013 15 15 55 15 15 55

5014 16 16 30 16 16 30

5015 25 5016 25 5017 15 5018 15 5019 30 5021 5 5022 0

5 25 25 5 25 25 15 55 15 15 55 15 30 70 30 0 40 5 01 0

5 25 5 25 15 55 15 55 30 70 0 40 01

5023 25 0 40 25 0 40

5041 0 (No)

0

1 (Yes)

0 (No)

0

1 (Yes)

5042 0 (All) 0 3 0 (All) 0 3

5043 1 (High) 0 (Low) 1

1 (High)

0 (Low)

1

5051 0 (No)

0

1 (Yes)

0 (No)

0

1 (Yes)

Field Setting Mode

English 39

Field setting mode

Main Menu & Code

Menu

Function

MODEL CODE : AE200 (260)RNW / Sub AE200(260)CNW Code Setting Standard

MODEL CODE : MIM-E03CN / MIM-E03EN
Setting Standard

Item

Step Unit

Default Min. Max. Default Min. Max.

Application

1

– 5081 0 (No)

0

1 (Yes)

0 (No)

0

1 (Yes)

PV Setting Temp Shift Control Value (Cooling)

1 5082

2

1 20 2

1 20

Additional Function

Others Code 50/60

Smart Grid Control

Setting Temp Shift Value (Heating)
Application
Setting Temp Shift Value (Heating)
Setting Temp Shift Value (DHW)

1 5083 2

1 50 2

1 50

1 – 5091 0 (No) 0 1 (Yes) 0 (No) 0 1 (Yes)

1 5092 2

1 50 2

1 50

1 5093 5

1 40 5

1 40

DHW Mode (Target Tank Temp.)

1

– 5094 0

01 0

01

Heating Minimum Thermo ON Outdoor Outdoor operating time limit

1

min 6022

5

5 30 5

5 30

Unit

Unit Optional Thermo

Control

On/Off

1

– 6031 1 (Yes) 0 (No) 1 (Yes) 1 (Yes) 0 (No) 1 (Yes)

Thermostat Control

Type

“0”: 2way valve “1”: Water pump

1 – 6041 0

01 0

01

Others : Code 50/60
Outing Mode · All the target temperatures ­ space heating and cooling, water law, DHW, Room temperature ­ are set
to the values defined in the above table under the holiday mode.
NOTE · With the lowered target temperatures (FSV #5011 ~ #5019), the system operates normally.
Economic DHW Heating · DHW heating only by the heat pump to save energy (Operated in Eco mode of wired remote control)
Target DHW temperature is lower than the temperature set by user. The temperature difference is defined by FSV #5021. (default: 5°C) If user sets the temperature 45°C, the system sets the target temperature 40°C with the default setting. If user want additional energy saving, use a “Saving mode” (#5022, default : 0, OFF) The user can set the “Thermo On” temperature during “Saving mode” using FSV #5023
40 English

Field Setting Mode

Peak Power Control
· If users make contracts with local electric power company for limiting the amount of power consumption when a surge in power usage, users can set FSV of “Forced off”.
· According to FSV (#5041), Default is Non-usage. And According to FSV (#5042), If input is “0 (default)”, Back up heater (BUH) is unavailable while external contact is high. If input is ” 1″, Only Compressor(Heat Pump) is available. If input is ” 2″, Only Booster Heater (BSH) is available. If input is “3”, nothing is available.

[D-00] 0 (Default)
1 2 3

Compressor Permitted Permitted Forced off Forced off

Back up heater Forced off Forced off Forced off Forced off

Booster heater Permitted Forced off Permitted Forced off

· Applying the control when powervoltage of input contact is high is default. According to FSV (#5043), it is available to adopt this logic in low condition exceptionally.
· When applying to this logic, SAMSUNG controllercome to get “Thermo off” condition forall operation. · If not used fora long time, anti-freeze fluid shall be used forpreventing damage to the unit in cold condition.
FR Control(Frequency ratio control) – Display “DR” on wired remote control
· This is to limit the maximum frequency of the outdoor unit compressor. (if

5051 = 1 “use”) Mothod 1 : External DC signal Control uses a DC voltage of 0

~ 10V (0v = 50%, ~ 10v = 150%) Mothod 2 : Demand ratio (DR) control through Modbus communication.
Outdoor Unit Control
· Minimum Thermo ON operating time limit (FSV#6022): Minimum operating time after outdoor unit starts. · Heating Optional Thermo On/Off Function (FSV#6031): Function to induce an increase in efficiency during
operation by stopping the outdoor unit when the outdoor unit is continuously operated at a low operating frequency during heating operation.
Thermostat Control Type (FSV #6041)
· When external room thermostat setting (FSV #2091, #2092) is set to use, it is applied as follows.

FSV #6041 0 1

Type 2way valve Control Secondary Pump Control

Output when all thermostat contact is OFF Open OFF

Field Setting Mode

· When external room thermostat setting (FSV #2091, #2092), 2Zone Control (FSV

4061) are set to unuse, it is applied as follows.

FSV #6041 0 1

DWH mode Close Close

Not DWH mode Open
Open for Thermo ON, Close for Thermo Off
English 41

Field setting mode

PV Control (Photovoltaics control)

This is for energy saving by using the solar energy.
The FSV #5081 should be set to “1(Yes)” for PV control. (However, Peak power control can not be used at the same time.)

FSV #5081

0 Disable (Default)

1 Activation

NOTE · Except for how water mode, This function is activated only for the outing mode.
· Cooling mode (FSV #5082 = 2, Default) Room sensor setting: Current setting value – FSV #5082 (Min = FSV #1022) Water outlet setting: Current setting value – FSV #5082 (Min = FSV #1012) Water law setting: Current setting value – FSV #5082 (Min = FSV #2061, #2062, #2071, #2072)
· Heating mode (FSV #5083 = 2, Default) Room sensor setting: Current setting value + FSV #5083 (Max = FSV #1041) Water outlet setting: Current setting value + FSV #5083 (Max = FSV #1031) Water law setting: Current setting value + FSV #5083 (Max = FSV #2021, #2022, #2031, #2032)
· Hot water mode Thermo on operation regardless of outing mode: Setting temperature = Max temperature of hot water mode (FSV #1051)

Field Setting Mode

42 English

Smart Grid Control

The FSV #5091 should be set to “1(Yes)” for Smart Grid control.

FSV #5091

0 Disable (Default)

1 Activation

Operation mode for Smart Grid
Operation Mode Mode 1 Mode 2 Mode 3 Mode 4

Terminal 1 Short Open Open Short

Terminal 2 Open Open Short Short

· Mode 1 : Forced thermo off operation of all system · Mode 2 : Normal operation
It is equally applied both heating and hot water mode.
· Mode 3 : Normal operation (FSV #5092 = 2, FSV #5093 = 5, Default) The heating and hot water setting temperature are set by the FSV setting value.
Heating mode (Room sensor setting) : Current setting value + FSV #5092 Heating mode (Water outlet setting) : Current setting value + FSV #5092 Heating mode (Water law setting) : Current setting value + FSV #5092 Hot water mode : Current setting value + FSV #5093
· Mode 4 : When operating on, the setting temperature is reflected as follows.
Hot water mode

5094=0 : Target setting temperature is 55. #5094=1 : Target setting

temperature is 70.
[If FSV #3031 is 0 (no use booster heater) or DHW mode is economic mode, it does not activate booster heater.] Heating mode
Heating mode (Room sensor setting) : Current setting value + FSV #5092+3 (Max=FSV #1041) Heating mode (Water outlet setting) : Current setting value + FSV #5092+5 (Max=FSV #1031) Heating mode (Water law setting) : Current setting value + FSV #5092+5
(Max=FSV #2021, #2022, #2031, #2032)

Field Setting Mode

English 43

Field setting mode

DVM Hydro unit: Only AM*NBD Model

· The values in the following table are just examples for your understanding.

Classification

Function

Detail

Remote controller
Water Law
DHW

Temperature of general

Max.

cooling leaving water

Min.

General indoor cooling

Max.

temperature

Min.

Temperature of general

Max.

heating leaving water

Min.

General indoor heating

Max.

temperature

Min.

Temperature of hot water

Max.

tank

Min.

Auto heating ambient

Max.

temperature

Min.

Temperature of auto

Max.

heating leaving water

(WL1-Floor)

Min.

Temperature of auto

Max.

heating leaving water

(WL2-FCU)

Min.

Auto heating of wired remote controller

WL type

Use of thermostat

Activating hot water function

DHW application

Max.

Stop

Heating mode

Start
Minimum heating operation time

DHW operation time

Heating operation time

Operation

Booster heater

Delayed time

Overshoot

Code

(Main + sub

Basic

Min.

menu)

1011 25 18

1012 16 5

1021 30 28

1022 18 18

1031 50 37

1032 25 15

1041 30 18

1042 16 16

1051 50 40

1052 35 30

2011 -10 -20

2012 15 10

2021 45 35

2022 30 17 2031 50 35

2032 35 17

2041 1 (WL1) 1

2091 0 (No) 0

3011 0 (No) 0

3021 50 45 3022 2 0 3023 5 5

3024 5

1

3025 30 5 3026 3 0.5 3031 1 (On) 0 (Off) 3032 20 20 3033 0 0

Max.
25 18 30 28 50 37 30 18 75 40 5 20
50
37 50
50
2
2
1 (Yes)
50 10 20
20
95 10 1 95 4

Step Unit
1 °C 1 °C 1 °C 1 °C 1 °C 1 °C 1 °C 1 °C 1 °C 1 °C 1 °C 1 °C
1 °C
1 °C 1 °C
1 °C



1 °C 1 °C 1 °C
1 min.
5 min. 0.5 hour -5 min. 1 °C

44 English

Field Setting Mode

Classification

Function

Detail

DHW Heating

Operation

Operation interval

Disinfection
Solar heat panel / defrost signal
Heating mode

Start time Target temp. Holding time Max. operation time Solar heat panel H/P interlocking / defrost
signal Heating/hot water
priority
Heating priority

Code

(Main + sub

Basic

Min.

menu)

Max. Step Unit

3041 1 (Yes) 0 (No) 1

3042

Fri (5)

Sun (0)

AllDay (7)

day

3043 23 0

23

1 hour

3044 70 40

70

5 °C

3045 10 5

60

5 min.

3046 8

1

24

1 hour

3061 0 0

3

4011

0 (Hot water)

0

1 (Heating)

4012 0 -15

20

1 °C

Heating Off

4013 35 14

35

1 °C

Temperature of cooling water oulet

5011

25

5

25

1 °C

Room Temperature of cooling Mode

5012

30

18

30

1 °C

Temperature of heating leaving water

5013

15

15

50

1 °C

Outing mode

Indoor heating temperature

5014 16 16

30

1 °C

Temperature of auto heating WL1 water

5017

15

15

50

1 °C

Others

Temperature of auto heating WL2 water

5018

15

15

50

1 °C

Temperature of hot water Tank

5019

30

30

75

1 °C

Economic DHW mode

Temperature of hot water Tank

5021

5

0

40

1 °C

Operation

5041 0 (No) 0 1 (Yes) – –

Smart grid (Power peak control)

Heat source for operation limit
Contact Logic

5042 0 (All) 0

2

5043

1

0

(High) (Low)

1

1–

Field Setting Mode

English 45

Field setting mode

Classification

Function

Detail

Code

(Main + sub

Basic

Min.

Max.

Step Unit

menu)

A/7 (Ratio is

determined based

Others

Ratio of hot water supply on the value of the compare to heating A)7 means Heating

5061

7

1

7

1-

capacity=Hot water

capacity

NOTE · The menu not supported by the product will not be displayed.

DVM Hydro unit HT: Only AM*TNBF Model

· The values in the following table are just examples for your understanding.

Classification

Function

Temperature of general cooling leaving water

General indoor cooling temperature

Remote Temperature of general controller heating leaving water

General indoor heating temperature

Temperature of hot water tank

Auto heating ambient temperature

Water Law

Temperature of auto heating leaving water
(WL1-Floor)
Temperature of auto heating leaving water
(WL2-FCU)

Detail
Max. Min. Max. Min. Max. Min. Max. Min. Max. Min. Max. Min. Max.
Min.
Max.
Min.

Code

(Main + sub

Basic

Min.

menu)

1011 –

1012 –

1021 –

1022 –

1031 80 40

1032 25 25

1041 30 18

1042 16 16

1051 70 45

1052 45 35

2011 -10 -20

2012 15 10

2021 45 35

2022 30 25

2031 50 35

2032 35 25

Max. Step Unit

1 °C

1 °C

1 °C

1 °C

80

1 °C

40

1 °C

30

1 °C

18

1 °C

75

1 °C

45

1 °C

5

1 °C

20

1 °C

80

1 °C

80

1 °C

80

1 °C

80

1 °C

46 English

Field Setting Mode

Classification

Function

Detail

Code

(Main + sub

Basic

Min.

Max.

Step Unit

menu)

Auto heating of wired

Water Law

remote controller

WL type

2041 1(WL1) 1

2

Use of thermostat

2091 0(No) 0

2

Activating hot water function

DHW application

3011 0(No) 0 1(Yes) – –

Max.

3021 70 45

75

1 °C

Stop

3022 2 0

10

1 °C

Start

3023 5 5

20

1 °C

Heating mode

Minimum Heating Operation time

3024

5

1

20

1 min.

DHW operation time 3025 30 5

95

5 min.

Heating operation time 3026 3 0.5 10 0.5 hour

Operation

3031 1 (On) 0 (Off) 1

DHW

Booster heater

Delayed time Overshoot

3032 20 20

95

5 min.

3033 0 0

4

1 °C

Operation

3041 1 (Yes) 0 (No) 1

Operation interval

3042

Fri (5)

Sun (0)

AllDay (7)

day

Disinfection

Start time

3043 23 0

23

1 hour

Target temp.

3044 70 60

75

5 °C

Holding time

3045 10 5

60

5 min

Max. operation time 3046 8

1

24

1 hour

Solar heat panel / defrost signal

Solar heat panel H/P interlocking /
defrost signal

3061 0

0

3

Heating

Heating mode

Heating/hot water priority

4011

0 (Hot water)

0

1 (Heating)

Heating priority

4012 0 -15 20

1 °C

Heating Off

4013 35 14

35

1 °C

Temperature of cooling water oulet

5011

1 °C

Others

Outing mode

Room Temperature of cooling Mode

5012

1 °C

Temperature of heating leaving water

5013

25

25

80

1 °C

Field Setting Mode

English 47

Field setting mode

Classification

Function

Detail

Others

Outing mode
Economic DHW mode Smart grid (Power peak
control)

Indoor heating temperature Temperature of auto heating WL1 water Temperature of auto heating WL2 water Temperature of hot water Tank Temperature of hot water Tank Operation Heat source for operation limit
Contact Logic

Ratio of hot water supply compare to heating

A/7 (Ratio is determined based on the value of the A)7 means Heating capacity=Hot water
capacity

Code

(Main + sub

Basic

Min.

menu)

5014 16 16

Max. Step Unit

30

1 °C

5017 25 25

80

1 °C

5018 25 25

80

1 °C

5019 35 35

75

1 °C

5021 5 0

40

1 °C

5041 0 (No) 0 1 (Yes) – –

5042 0 (All) 0

2

1-

5043

1 0 (High) (Low)

1

5061 7 1

7

1-

Functions that requires setting according to field specification
· Code: 10** Upper and lower temperature limits for Heating (Water out, Room), Cooling (Water out, room), DHW (Tank) mode 1011: Maximum Value of cooling leaving water temperature setting in wired remote controller 1012: Minimum Value of cooling leaving water temperature setting in wired remote controller 1021: Maximum Value of cooling indoor’s room temperature setting in wired remote controller 1022: Minimum Value of cooling indoor’s room temperature setting in wired remote controller 1031: Maximum Value of heating leaving water temperature setting in wired remote controller 1032: Minimum Value of heating leaving water temperature setting in wired remote controller 1041: Maximum Value of heating indoor’s room temperature setting in wired remote controller 1042: Minimum Value of heating indoor’s room temperature setting in wired remote controller 1051: Maximum Value of hot water tank temperature setting in wired remote controller 1052: Minimum Value of hot water tank temperature setting in wired remote controller

48 English

Field Setting Mode

· Code: 20**

TS #2021 or #2031 #2022 or #2032

2011

2012

TA

TS Target water temperature

TA Ambient (outdoor) temperatur

  1. In case of outdoor temperature (Ta)°C < (Code #2011)°C Code #2041: 1 (Floor) Setting Ts = #2021 Code #2041: Setting 2 (Fan Coil Unit) Ts = #2031
  2. In case of (Code #2011)°C outdoor temperature(Ta)°C < (Code #2012)°C
    Code #2041: Setting 1(Floor) Ts = #2021 + (#2022 – #2021) / (#2012 – #2011) * (Ta – #2011) Code #2041: Setting 2(Fan Coil Unit) Ts = #2031 + (#2032 –

    2031)/(#2012 – #2011) * (Ta – #2011) 3) In case of (Code #2012)°C outdoor

    temperature(Ta) °C
    Code #2041: Setting 1(Floor) Ts = #2022 Code #2041: Setting 2(Fan Coil Unit) Ts = #2032
    2091 : Application of External thermostat in user’s system
    0: Disabled 1: Turn on or off the device using the thermostat 2: Turn on or off the device in connection with the thermostat and discharged water temperature
    settings Discharged water temperature setting when a thermostat is connected
    Cooling mode: #1012 value (Wired remote controller category field specifications) Heating mode: Value set according to water laws
    · Code 30* User’s options for domestic hot water (DHW) tank heating
    3011: Application of DHW tank
    302
    : Heat pump variables for tank temp. control and combination with booster heater
    · 3021: Maximum DHW tank temperature with heat pump (H/P) operation · 3022: Offset temperature of forced DHW’s thermo off (Only Hydro Unit / Not Hydro Unit HT)
    Forced DHW’s thermo off : Water tank temperature Code #3021 – Code #3022

Field Setting Mode

English 49

Field setting mode

· 3023: Offset temperature of DHW’s thermo on (Only Hydro Unit / Not Hydro Unit HT) Temperature of Hot Water Tank Setting temperature of Hot Water Tank + 1 AND Temperature of Hot Water Tank Code #3021 ­ Code #3022 + Code #3023
· 3024: When Heating and DHW mode is operating at the same time and heating mode is operating based on leaving water temperature with Thermo off, heating will operate for number of minutes stated in #3024 after every time maximum DHW operation time ends
· 3025: DHW operation time when heating and DHW mode is operating at the same time · 3026: Heating operation time when heating and DHW mode is operating at the same time

303*: Booster heater variables for combination with heat pump
· 3031: Application of Booster heater · 3032: Booster heater startup delay timer · 3033: Booster heater overshoot temperature(FSV #3033, Default “0”, Range 0 ~ 4)

304*: Setting hot water tank disinfection period · 3041: Application of disinfection function · 3042: Scheduling (day)

Sunday 0

Monday 1

Tuesday Wednesday Thursday

2

3

4

Friday 5

Saturday 6

AllDay 7

· 3043: Starting time (hour) · 3044: Target tank temp · 3045: Duration time (After reaching the target temperature) · 3046: Maximum duration of disinfection operation (disinfection operation stops after the specified
duration) Disinfection operation can start if a booster heater is connected.
Check the booster heater capacity and booster heater failure , if disinfection operation does not work normally over the maximum duration. (E919 error)
· 3061: Interlock between solar pump and hot water 0: Hydro unit `s operation regardless of solar pump activation 1: Hydro unit’s stop when solar pump is operating 2: Disabled 3: Defrost signal output when entering defrost mode
· Code 401 Space/DHW heating priority and control variables
· 4011: Priority setting of simultaneous operation both hot water and heating 0: Hot water operation has priority. (The related operation is followed with 302
) 1: Heating operation has priority. (If an ambient temperature < 4012, hot water operation is neglected.)

50 English

Field Setting Mode

· 4012 : The temperature of forced heating priority (Refer to 4011) · 4013 : If the ambient temperature > 4013, Heating Mode stops in auto mode. · Code 50* User’s options for extra functions 501: New target temperatures of each mode (Heating/Cooling/DHW) when “Outing” function is on · 5011: Value of cooling leaving water temperature setting when “Outing” function is on · 5012: Value of cooling indoor’s room temperature setting when”Outing” function is on · 5013: Value of heating leaving water temperature setting when “Outing” function is on · 5014: Value of heating indoor’s room temperature setting when”Outing” function is on · 5017: Value of Water Law’s floor control (#2041=1) leaving water temperature setting when “Outing”
function is on · 5018: Value of Water Law’s FCU control (#2041=2) leaving water temperature setting when “Outing”
function is on · 5019: Value of DHW tank’s temperature setting 5021: Offset temperature setting when Economic DHW operation is on (During Economic DHW
operation, temperature will be automatically set lower by value of #5021(°C) than actual setting) 504*: Smart Grid control · 5041: Application of Smart Grid control · 5042: Heater application during Smart Grid control
0: Heater off during Smart Grid control 1: Heater control during Smart Grid control 2: Not use · 5043: Input Voltage from Smart Grid contact port 0: If Smart Grid Voltage = 0V, Smart Grid Control is Operated 1: If Smart Grid Voltage = 5V, Smart Grid Control is Operated · 5061: Water supply capacity ratio compared to heating: The load of hot water tank if designed
heating (floor or Fan coil unit) load is 7 ex) When required heating load is 14000W, required hot water tank load 10000W, 10000/14000×7= Set 5
English 51

Field Setting Mode

Maintaining the Unit
Maintenance activities
· In order to ensure optimal availability of the unit, a number of checks and inspections on the unit and the field wiring have to be carried out at regular intervals, preferably yearly. This maintenance should be carried out by SAMSUNG local technician. Besides keeping the remote controller clean by means of a soft damp cloth, no maintenance is required by the operator. WARNING
· During longer periods of standstill, e.g. during summer with a heating only application, it is very important NOT TO SWITCH OFF THE POWER SUPPLY towards the unit.
· Switching off the power supply stops the automatic repetitive movement of the motor in order to prevent it from getting jammed.
Emergency heating / Emergency hot water supply
<Emergency heating_(when using #4021)> · Heating function is performed only by the backup heater if the outdoor unit malfunctions (available only
when a backup heater is connected). · Enabling the function : Turn off the Control kit Dip S/W #1, and then turn the power off and on. · Disabling the function : Turn on the Control kit Dip S/W #1, and then turn the power off and on. · Default operation : Automatic heating is performed at a set temperature of 45°C.
52 English

Appendix

<Emergency hot water supply_(when using FSV #3011, 3031)> · Hot water is supplied only by the booster heater if the outdoor unit malfunctions. · Enabling the function : Turn off the Control kit Dip S/W #2, and then turn the power off and on. · Disabling the function : Turn on the Control kit Dip S/W

2, and then turn the power off and on. · Default operation : Automatic hot

water supply is performed at a set temperature of 50°C.
English 53

Appendix

Troubleshooting tips

It the unit has some problem to work properly, error codes will be displayed on the wired remote controller. The following table describes the explanation of the error codes.

Display

Explanation Short- or open-circuit error of the room temperature sensor of the Zone 2 indoor unit (detected only when the room thermostat is used) Short- or open-circuit error of the room temperature sensor of the Zone 1 indoor unit (detected only when the room thermostat is used) Wired remote controller thermistor SHORT or OPEN
Zone1 Water Outlet Themistor SHORT or OPEN
Zone2 Water Outlet Themistor SHORT or OPEN
Water Inlet thermistor SHORT or OPEN
PHE Outlet thermistor SHORT or OPEN
Water Outlet thermistor SHORT or OPEN
Water TANK thermistor SHORT or OPEN
Mixing Valve thermistor SHORT or OPEN

G3 KIT Water in

Air Vent
Manometer T_w3

Pressure T_tank in Relief v/v
3-Way V/V
3

T_w2
T_eva out

Backup heater (2kW) E902
HX_PHE

E903

T_eva in T_w1

E901

PWM Pump

Flow sensor

Expansion Vessel(8L)

Water out
Temperature & pressure relief valve Drain(Tundish) T_tank E904
Booster heater (3kW)

54 English

Wired remote controller thermistor E653
Water tank thermistor
E904

Appendix

Communication

Display

Explanation Communication error between remote controller and the Hydro unit Tracking error between remote controller and the Hydro unit Memory(EEPROM) Read/Write Error(Wired remote controller data error)

E601, E604

E654 · MEMORY(EEPROM) Read/Write Error (Wired controller data error)

Download connector EEPROM

Micro SD card

Thermistor Connector

F3/F4 Terminal Block

English 55

Appendix

Troubleshooting tips

Water pump & Flow Sensor

Display

Explanation Low flow rate error · in case of low flow rate in 30 sec during water pump signals is ON(Starting) · in case of low flow rate in 15 sec during water pump signals is ON(After starting) Normal flow rate error · in case of normal flow rate in 10min during water pump signal is OFF

E911 · Water pump ON ( Low flow rate ) : NOT enough water flow

Water flow < 12LPM(Outdoor unit capacity > 9kW) Water flow < 7LPM(Outdoor unit capacity 9kW) Water flow < 7LPM(AE080/120/140BXYD) Water flow < 7LPM(AE050/080/120/160CXYD)

E912 · Water pump OFF ( Normal flow rate )
Water flow > 12LPM(Outdoor unit capacity > 9kW) Water flow > 7LPM(Outdoor unit capacity 9kW) Water flow > 7LPM(AE080/120/140BXYD) Water flow > 7LPM(AE050/080/120/160CXYD)

Appendix

56 English

Error codes

Display 101 120
121 122 123 162 198 201

Explanation Hydro Unit / Outdoor Unit communication connection error Short- or open-circuit error of the room temperature sensor of the Zone 2 indoor unit (detected only when the room thermostat is used) Short- or open-circuit error of the room temperature sensor of the Zone 1 indoor unit (detected only when the room thermostat is used) EVA Inlet temp sensor SHORT or OPEN EVA Outlet temp sensor SHORT or OPEN EEPROM Error Error of Terminal Block’s Thermal Fuse(Open)
Hydro Unit / Outdoor Unit communication error(Matching error)

202

Hydro Unit / Outdoor Unit communication error(3 min)

203

Communication error between INVERTER and MAIN MICOM (4 min)

221

Outdoor Unit air temperature sensor error

231

Condenser temperature sensor error

251

Discharge temperature sensor error

320

OLP sensor error

403

Plate heat exchanger freeze detection (During cooling operation)

404

Protection of Outdoor Unit when it is overload (during Safety Start, Normal operation state)

407

Comp down due to high pressure sensor

416

Discharge of a compressor is overheated

419

OUTDOOR UNIT EEV operation error

425

Power source line missing error (only for 3-phase model)

436

Plate heat exchanger freeze detection (During heating operation)

440

Heating operation blocked (outdoor temperature over 35 °C)

441

Cooling operation blocked (outdoor temperature under 9 °C)

458

OUTDOOR UNIT fan1 error

461

[Inverter] Compressor startup error

462

[Inverter] Total current error/PFC over current error

Error Source Hydro Unit
Hydro Unit
Hydro Unit
Hydro Unit Hydro Unit Hydro Unit Hydro Unit Hydro Unit/ Ourdoor Unit Hydro Unit/ Ourdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit
Outdoor Unit
Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit Outdoor Unit

English 57

Appendix

Error codes

Display 463 464 465 466 467 468 469 470 471 474 475 484 485 500 507 536 554 590
601
604
653
654
897 899
900
901

Explanation

Error Source

OLP is overheated

Outdoor Unit

[Inverter] IPM over current error

Outdoor Unit

Compressor overload error

Outdoor Unit

DC LINK over/low voltage error

Outdoor Unit

[Inverter] Compressor rotation error

Outdoor Unit

[Inverter] Current sensor error

Outdoor Unit

[Inverter] DC LINK voltage sensor error

Outdoor Unit

Outdoor unit EEPROM Read/Write Error

Outdoor Unit

Outdoor unit EEPROM Read/Write Error(OTP error)

Outdoor Unit

IPM(IGBT Module) or PFCM temperature sensor Error

Outdoor Unit

Outdoor Unit Fan2 error

Outdoor Unit

PFC Overload Error

Outdoor Unit

Input current sensor error

Outdoor Unit

IPM is overheated

Outdoor Unit

Comp down due to high pressure switch

Outdoor unit

PHE refrigerant leak error

Outdoor unit

Gas leak error

Outdoor Unit

Inverter EEPROM Checksum error

Outdoor Unit

Communication error between the Hydro Unit and wired remote controller

Hydro Unit

Communication tracking error between the Hydro Unit and wired remote controller

Hydro Unit

Wired remote controller temp sensor SHORT or OPEN

Hydro Unit, Wired Remote Controller

Memory(EEPROM) Read/Write Error(Wired remote Controller data error)

Hydro Unit, Wired Remote Controller

Water Tank in sensor error (open/short)

Hydro unit

Short- or open-circuit error of the Zone 1 water-out temperature sensor Hydro Unit

Short- or open-circuit error of the Zone 2 water-out temperature sensor

Hydro Unit

Water inlet (PHE) temperature sensor error(open/short)

Hydro Unit

58 English

Appendix

Display 902 903 904 906 907 908 909 910 911
912
913 914 915 916 917
919
920 973

Explanation Water outlet (PHE) temperature sensor error(open/short) Water outlet (backup heater) temperature sensor error DHW tank temperature sensor error Refrigerant gas inlet (PHE) temperature sensor (open/short) Error due to pipe rupture protection Error due to freeze prevention (Re-operation is possible) Error due to freeze prevention (Re-operation is impossible) Water temperature sensor on water outlet pipe is detached Flow Switch Off Error, When Water pump is running Normal flow rate error · in case of normal flow rate in 10min during water pump signal is
OFF Six times detection for Flow Switch Error (Re-operation is not possible) Error due to incorrect thermostat connection Error on DC fan (Non-operating) Mixing valve sensor error Water Tank Sensor configuration error Error that the set temperature for disinfection operation is not reached, or, after reaching, the temperature fails to continue for the requested time FSV SD card data error Water pressure error(open/short)

Error Source Hydro Unit Hydro Unit Hydro Unit Outdoor Unit Hydro Unit Hydro Unit Hydro Unit Hydro Unit Hydro Unit
Hydro Unit
Hydro Unit Hydro Unit Hydro Unit Hydro Unit Hydro Unit
Hydro Unit
Hydro Unit Outdoor Unit

Appendix

English 59

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CALL

OR VISIT US ONLINE AT

UK

0333 000 0333

www.samsung.com/uk/ support

IRELAND (EIRE)

0818 717100

www.samsung.com/ie/ support

GERMANY

06196 77 555 77

www.samsung.com/de/ support

FRANCE SPAIN PORTUGAL LUXEMBURG

01 48 63 00 00
91 175 00 15 210 608 098 Chamada para a rede fixa
nacional Dias úteis das 9h às 20h
261 03 710

www.samsung.com/fr/ support
www.samsung.com/es/ support
www.samsung.com/pt/ support
www.samsung.com/ be_fr/support

NETHERLANDS

088 90 90 100

www.samsung.com/nl/ support

BELGIUM

02-201-24-18

www.samsung.com/be/ support (Dutch)
www.samsung.com/ be_fr/support (French)

NORWAY

21629099

www.samsung.com/no/ support

DENMARK

707 019 70

www.samsung.com/dk/ support

FINLAND

030-6227 515

www.samsung.com/fi/ support

SWEDEN AUSTRIA

0771-400 300 0800 72 67 864 (0800-SAMSUNG)

www.samsung.com/se/ support
www.samsung.com/at/ support

SWITZERLAND

0800 726 786

www.samsung.com/ch/
support (German) www.samsung.com/

ch_fr/support (French)

HUNGARY

0680SAMSUNG (0680-726-7864)

www.samsung.com/hu/ support

CZECH

800 – SAMSUNG (800-726786)

www.samsung.com/cz/ support

SLOVAKIA

0800 – SAMSUNG (0800-726 786)

www.samsung.com/sk/ support

CROATIA

072 726 786

www.samsung.com/hr/ support

COUNTRY

CALL

OR VISIT US ONLINE AT

BOSNIA

055 233 999

www.samsung.com/ba/ support

North Macedonia

023 207 777

www.samsung.com/mk/ support

MONTENEGRO

020 405 888

www.samsung.com/ support

SLOVENIA

080 697 267 (brezplacna stevilka)

www.samsung.com/si/ support

SERBIA

011 321 6899

www.samsung.com/rs/ support

KOSOVO

038 40 30 90

www.samsung.com/ support

ALBANIA

045 620 202

www.samsung.com/al/ support

0800 111 31 –

BULGARIA

*3000 –

www.samsung.com/bg/ support

09:00 18:00 –

0800872678 – Apel gratuit

ROMANIA

*8000 – Apel tarifat în reea www.samsung.com/ro/

Program Call Center

support

Luni – Vineri: 9 AM – 6 PM

ITALIA

800-SAMSUNG (800.7267864)

www.samsung.com/it/ support

CYPRUS

8009 4000 only from landline, toll free

GREECE

80111-SAMSUNG (80111 726 7864) www.samsung.com/gr/

only from land line

support

(+30) 210 6897691 from mobile and

land line

POLAND

801-172-678*

http://www.samsung.

  • (oplata wedlug taryfy operatora) com/pl/support/

LITHUANIA

8-800-77777

www.samsung.com/lt/ support

LATVIA

8000-7267

www.samsung.com/lv/ support

ESTONIA

800-7267

www.samsung.com/ee/ support

UKRAINE

0-800-502-000

www.samsung.com/ua/ support

MOLDOVA

+373-22-667-400

www.samsung.com/ua/ support/moldova

Samsung, PO Box 12987, Blackrock, Co. Dublin. IE or Euro QA Lab. Saxony Way, Yateley, Hampshire GU46 6GG, UK
This product is India RoHS compliant

This appliance is filled with R-32.

References

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