GASTROBACK 42722 Espresso Machine Instruction Manual

GASTROBACK 42722 Espresso Machine

Product Information

Specifications

• Model: Design Espresso Piccolo Pro M
• Item Number: 42722
• Website: www.gastroback.de
• English Website: www.gastroback.de/en/

Description
This appliance is designed for grinding coffee, preparing coffee specialities and teas, boiling water, and frothing milk. It is intended for private use and not for professional operation. The appliance is only suitable for indoor use. Please read all instructions and information provided in this manual before using the device to understand its functions and properties. Adhere strictly to the safety information mentioned in these instructions.

Safety Warnings

• Please remove all packaging materials before use.
• Ensure electrical safety by checking the power connection before use.
• Before first use, follow the instructions provided in the manual.
• After use, clean the appliance according to the cleaning instructions.

Before First Use

1. Remove all packaging materials from the appliance.
2. Check the electrical safety by ensuring a proper power connection.
3. Follow the instructions provided in the manual for the initial setup of the appliance.

Operation
To operate the espresso machine, follow these steps

1. Ensure the water tank is filled with water.
2. Place the coffee grounds in the filter.
3. Adjust the coffee strength according to your preference.
4. Press the appropriate buttons for the desired coffee specialities.
5. Wait for the coffee to be brewed.
6. Enjoy your freshly brewed coffee.

Cleaning
To clean the espresso machine, follow these steps:

1. Ensure the appliance is turned off and unplugged.
2. Remove and clean the filter holder, drip tray, and milk tank.
3. Clean the appliance with a damp cloth, avoiding the electrical components.
4. Regularly descale the appliance to remove any mineraldeposits.

Disposal Instructions
Follow local regulations for the proper disposal of the appliance at the end of its life cycle. Do not dispose of it with regular household waste.

Information and Service
For more information or service inquiries, please visit the official website: www.gastroback.de.

FAQ

• Problem: Filter is clogged.
  Solution: Clean the filter hole with a needle. Make sure the coffee grounds are not too finely ground.

• Problem: Coffee is cold.
  Solution: Use a finer grind for the coffee. Empty and clean the drip tray regularly.

• Problem: The water tank is empty.
  Solution: Refill the water tank with water.

IMPORTANT NOTE – PLEASE READ CAREFULLY – BEFORE YOU USE THE DEVICE!
All GASTROBACK® products are intended for food processing of food products and groceries. For reasons of health protection and hygiene, products that are used on a daily basis or used only once, are not allowed to be returned. Check the goods just as you would do in a retail store.
You only have to pay for a possible loss in value of the goods, if this loss of value is due to a non-necessary for the examination of the nature, characteristics and function of the goods handling.
An unnecessary way to check the nature, characteristics and function of the goods is the processing of food products or groceries into food and drinks.
If you have any questions about GASTROBACK® products, if your unit is not working properly straight away or if you need any accessories or spare parts for your GASTROBACK® product please contact our customer service before returning.

GASTROBACK® Customer Service Hotline:

• Phone : +49 (0) 4165 – 22 25 0
• Monday to friday (except on holidays) from 8am to 4pm
• E-Mail : info@gastroback.de

We attach a certain importance to your safety. Thus, we ask you to read all provided instructions and information in this booklet carefully and completely, before you start  running the appliance. This will help you to know all functions and properties of your  new appliance. We especially ask you to adhere strictly to the safety information  mentioned in these instructions.

DESCRIPTION
This appliance is only intended for grinding coffee, preparing coffee specialities and teas, boiling water and frothing milk.
The appliance is intended for private use and not for professional operation.
The appliance is intended for indoor use only. Use the appliance only as described in this manual. Any other use might lead to damage of the appliance, property or personal injury.
No liability will be accepted for damage resulting from improper use or non- compliance with this manual.

SAFETY WARNINGS

IMPORTANT SAFETY INSTRUCTIONS! READ CAREFULLY AND KEEP FOR FUTURE REFERENCE! PAY PARTICULAR ATTENTION TO ALL FIGURES ON THE ILLUSTRATION PAGE!

• Read this instruction manual carefully before using the appliance. Familiarise yourself with the operation, adjustments and functions of switches. Internalise and follow the safety and operation instructions in order to avoid possible risks and hazards.
• Remove all packaging materials.
• WARNING – DANGER OF SUFFOCATION! Packaging materials are not toys. Children should not play with the packaging materials, as they pose a risk of swallowing and suffocation!
• WARNING! Switch the appliance off, disconnect it from the power supply and let it cool down completely before replacing attachments, moving the appliance, cleaning work and when not in use.
• WARNING – RISK OF ELECTRIC SHOCK! Protect the appliance and its electrical parts against moisture. Do not immerse the appliance and its electrical parts in water or other liquids to avoid electrical shock. Never hold the appliance under running water. Pay attention to the instructions for cleaning and care.
• Do not operate the appliance with wet hands or while standing on a wet floor. Do not touch the power plug with wet hands.
• WARNING – HOT SURFACE! The surfaces are liable to get hot during use. Especially do not touch the metal surfaces of the filter holder, filter or steam wand or hold your hands under them. Only touch the steam wand by its plastic surfaces.
• This appliance is classified as protection class I and must be connected to a protective ground.
• Only use in dry indoor rooms.

1. This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children aged less than 8 years.
2. Children shall not play with the appliance.
3. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
4. Regularly check the power plug and power cord for damage. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
5. This appliance is only intended to be used in household applications.
6. Regarding the instructions for cleaning surfaces in contact with food, please refer to chapter “After use”.
7. Regarding information on operating times for accessories, please refer to chapter “Operation”.
8. WARNING! Misuse may lead to injury. Use this appliance solely in accordance with these instructions. Do not attempt to modify the appliance in any way. Care shall be taken when handling the sharp cutting blades, emptying the bean hopper and during cleaning.
9. WARNING! The heating element surface is subject to residual heat after use.
10. Always disconnect the appliance from the supply if it is left unattended and before assembling, disassembling or cleaning.
11. Switch off the appliance and disconnect from supply before changing accessories or approaching parts that move in use.
12. CAUTION: Never fill the appliance above the maximum level since hot foaming coffee or other liquids (e.g. milk) might overflow during heating.
13. DANGER OF ELECTRIC SHOCK! Do not attempt to repair the appliance yourself. In case of malfunction, repairs are to be conducted by qualified personnel only.
14. Do not pull the power plug out of the electrical outlet by the power cord and do not wrap the power cord around the appliance.
15. Never use accessories which are not recommended by the manufacturer. They could pose a safety risk to the user and might damage the appliance. Only use original parts and accessories.
16. Connect the mains plug to an easily accessible socket, in order to quickly disconnect the appliance from the mains supply in an emergency.
17. If you use an extension cord or a multi-socket unit, it must have an appropriate power rating.
18. Always turn the appliance off before disconnecting the power plug.
19. Always place and operate the appliance on an even, stable, heat-resistant and dry surface.
20. WARNING! The appliance shall not be placed in a cabinet when in use.
21. Never fill the water tank with warm or hot water, carbonated water or with other liquids such as milk. Use cold drinking water only.
22. Never fill substances other than coffee powder into the filter. This could cause serious damage.
23. RISK OF SCALDING! Do not open the cover of the water tank or remove the water tank or filter holder while the appliance is operating.
24. Make sure that the appliance has sufficient space around it and does not come in contact with flammable material. The appliance must not be covered.
25. RISK OF SCALDING! Do not overfill the appliance.
26. Do not operate the appliance without water in the water tank to avoid damaging the pump. Ensure the water level is between MIN and MAX marking.
27. RISK OF SCALDING! Beware of escaping hot steam and liquids during operation. When hot water and steam are dispensed, do not direct the water or steam jets towards others or towards yourself.
28. RISK OF INJURY! Make sure to turn and lock the filter holder correctly before operation. Otherwise, it may be expelled by the steam pressure.
29. Do not leave the appliance unattended during operation.
30. Always turn off the appliance and unplug the power plug from the power outlet before filling the tank with water.
31. Do not try to lift the appliance by grasping the water tank or trip tray. Only lift the appliance by grasping its body.
32. Do not expose the appliance to temperatures below 0°C, as water deposits inside the appliance might freeze and cause damage to the appliance.
33. RISK OF SCALDING! If water does not come out of the filter holder, the filter may be clogged. In this case, remove and disconnect the filter slowly because any remaining pressure can cause spillage or splashing. Then clean as explained in this manual.
34. Never take the filter holder off while the appliance performs a brewing process or steams milk. The appliance is pressurized!
35. Only cups and the tamper may be placed on the cup plate. Do not place any other items on the appliance.
36. CAUTION : After prolonged use, the cup plate gets so hot that you might scald yourself by touching it!
37. Oils or lubricants must not be used with this appliance.

ELECTRICAL SAFETY

1. Ensure the rated voltage shown on the rating label corresponds with the voltage of the power supply.
2. Do not operate any appliance with a damaged power cord or plug, when the appliance malfunctions or has been damaged in any manner.
3. Protect the power cord against damages. Do not let it hang over sharp edges, do not squeeze or bend it. Keep the power cord away from hot surfaces and ensure that nobody can trip over it.
4. Do not open the housing under any circumstances. Do not insert fingers or foreign objects in any opening of the appliance and do not obstruct the air vents.
5. Protect the appliance against heat. Do not place close to open flames or heat sources such as stoves or heating appliances.

THE APPLIANCE

1. Cup plate
2. Pressure gauge
3. “Latte Macchiato” button
4. “Cappuccino” button
5. “Espresso” button
6. On/off button
7. Brewing head
8. Drip plate
9. Drip tray
10. Internal drip tray
11. Single shot filter
12. Double shot filter
13. Milk tank lid
14. Milk wand knob
15. Slicone tube
16. Milk tank
17. Milk tank base
18. ESE pod
19. Measuring spoon with tamper
20. Filter holder
21. Milk wand
22. Milk wand connection
23. Milk tank lock
24. Water tank
25. Water tank lid

BEFORE FIRST USE

INITIAL CLEANING

• Carefully remove the appliance from the packaging and remove all packaging materials.
• Remove all accessories from the packaging and from the appliance.
• Remove the water tank.
• Clean the water tank and its lid, the measuring spoon and the filters as well as the filter holder with warm water and some mild dish-washing liquid. After that, rinse with clear water and dry with a soft dry cloth.
• Wipe the body of the appliance and the drip tray with drip plate using a soft, damp cloth and dry all parts with a soft dry cloth.
• Only the milk tank and its lid are dishwasher-safe. Never clean any other part of the appliance in the dishwasher.

INITIAL USE

1. Assemble all parts of the milk tank. Fill the water tank and the milk tank with cold water up to the MAX marking.

2. Connect the power plug to an electrical outlet with suitable voltage.

3. Press the on/off button. The operating light lights up and the appliance starts preheating automatically. Once preheating is finished, all the button indicators light up continuously. The preheating process takes approx. 2 minutes.

4. Place a cup under the brewing head. Turn the milk wand knob so that the milk wand points at the cup. Keep the “Latte Macchiato” button pressed for approx. 3 seconds. The appliance dispenses hot water from the milk wand. Let it flow out for approx. 8 seconds, then press the “Latte Macchiato” button again to stop. This process allows the water to flow into the empty pump for the first use.
   NOTE
   There will be a loud noise and little shake when the appliance is operating for the first time. It’s normal for a 20bar pump. The noise will be weaker during future usage.

5. Insert a filter into the filter holder.

6. Insert the filter holder without ground coffee into the brewing head with a 45°movement to the left and turn it to the right to lock it in place. The filter holder must be perpendicular to the appliance or slightly tilted towards the right.

7. Place an empty cup under the filter holder and press the “Espresso” button to start the brewing cycle.

8. After the brewing cycle has finished, discard the water.

9. The appliance is now ready to be used.

OPERATION

NOTE

• Always make sure that there is enough water/milk in the water/milk tank and that the water/milk tank is properly attached to the appliance. The water/milk level should be between the MIN and MAX level.
• A cold filter holder, filter and cup can reduce the extraction temperature enough to significantly affect the quality of your espresso. We recommend to run a brewing cycle without ground coffee to preheat all parts before brewing.
• The coffee flavor will depend on many factors, such as the type of coffee beans, degree of roast, freshness, coarseness or fineness of the grind, dose of ground coffee, and tamping pressure. Experiment by adjusting these factors just one at a time to achieve the preferred taste.
• There will be noise during the operating process. This is normal for a 20bar pump.

PREPARING ESPRESSO

1. Place the desired filter in the filer holder and fill the filter with ground coffee using the provided measuring spoon. We recommend 7-9g for a single shot and 13-15g for a double shot. The amount will vary depending on your preferences and the ground coffee you use.
2. Tamp the ground coffee with the tamper. The coffee must be pressed evenly to obtain a well-levelled and flat surface. Remove any coffee residue from the edge of the filter holder.
3. Insert the filter holder into the brewing head with a 45°movement to the left and turn it to the right to lock it in place. The filter holder must be perpendicular to the appliance or slightly tilted towards the right.
4. Place pre-warmed cup(s) on the drip plate.
5. Press the “Espresso” button once for a single shot (35ml). Press it twice for a double shot (70ml). The appliance starts the brewing process and the “Espresso” button indicator flashes blue (single shot) or green (double shot).
6. When the brewing process is finished, the “Espresso” button indicator lights up continuously.

NOTE
To brew less espresso than the preset volume, press the “Espresso” button during the brewing process to stop it when the desired volume is reached.

PREPARING CAPPUCCINO

1. Follow steps 1-3 of chapter “Preparing Espresso”.
   NOTE
   For a small cup, use the single shot filter. For a large cup, use the double shot filter.

2. Move the milk tank lock to the unlock position and remove the milk tank from the appliance, if connected. Make sure to use both hands to hold the milk tank and lid, so that the parts do not separate and fall. The “Cappuccino” and “Latte Macchiato” button indicators go out, indicating the milk tank is not connected.

3. Open the milk tank lid and fill the milk tank with cold whole milk (5~10°C).

4. Close the lid. Use both hands to hold the milk tank and lid, then reattach it to the appliance and move the milk tank lock to the lock position. The “Cappuccino” and “Latte Macchiato” button indicators flash blue, indicating the appliance is preheating.

5. Place a pre-warmed cup on the drip plate. Turn the milk wand knob so that the milk wand points at the cup.

6. Press the “Cappuccino” button once for a small cup (170ml). Press it twice for a large cup (285ml). The appliance starts operation and the “Cappuccino” button indicator flashes blue (small cup) or green (large cup).

7. When the operation is finished, the “Cappuccino” button indicator lights up continuously.

PREPARING LATTE MACCHIATO

1. Follow steps 1-5 of chapter “Preparing Cappuccino”.
2. Press the “Latte Macchiato” button once for a small cup (340 ml). Press it twice for a large cup (425 ml). The appliance starts operation and the “Latte Macchiato” button indicator flashes blue (small cup) or green (large cup).
3. When the operation is finished, the “Latte Macchiato” button indicator lights up continuously.

RELEVANCE OF EXTRACTION PRESSURE

• The gauge needle indicates the extraction pressure.
• A pressure within the “ESPRESSO RANGE” highlighted in grey on the gauge is ideal.
• When the gauge needle is below the “ESPRESSO RANGE” during extraction, this indicates the espresso has been extracted with insufficient pressure. This can happen when the water flow through the ground coffee is too fast, resulting in an under-extracted espresso that is watery, cold and lacks crema and flavor. Possible causes for under-extraction include the grind being too coarse, insufficient coffee in the filter, insufficient tamping, or a combination of any of these. To resolve this:
  • Select a finer coffee grind and retry.
  • Increase the amount of coffee and retry.
  • Increase the tamping pressure and retry.
  • When the gauge needle is beyond the “ESPRESSO RANGE” during extraction, this indicates the espresso has been extracted with too much pressure. This can happen when the water flow through the ground coffee is too slow, resulting in an over-extracted espresso that is very dark and bitter with a mottled and uneven crema. Possible causes for over-extraction include the grind being too fine, too much ground coffee in the filter, over tamping or a combination of any of these. To resolve this:
  • Select a coarser coffee grind and retry.
  • Decrease the amount of coffee and retry.
  • Decrease the tamping pressure and retry.

CUSTOMIZING THE VOLUME OF ESPRESSO, CAPPUCCINO AND LATTE MACCHIATO

When the appliance has finished preheating, keep the “Espresso” button pressed for approx. 3 seconds. The “Espresso”, “Cappuccino”, and “Latte Macchiato” button indicators flash alternately in green. The appliance is now ready to customize the volume.

NOTE
If there is no action within 15 seconds, the appliance will return to standby mode.

• Customizing the Espresso volume (20-200ml):
  1. To customize the volume of a single shot espresso, press the “Espresso” button once. To customize the volume of a double shot espresso, press the “Espresso” button twice. In both cases, an acoustic signal sounds 3 times and the appliance starts the brewing process.
  2. When the desired amount of espresso is reached, press the “Espresso” button again to stop the brewing process. An acoustic signal sounds 3 times, indicating that the volume has been customized successfully. The appliance returns to standby mode.
• Customizing the Cappuccino volume (20-200ml espresso, 6-60 seconds of milk frothing):
  1. To customize the volume of a small cup of cappuccino, press the “Cappuccino” button once. To customize the volume of a large cup of cappuccino, press the “Cappuccino” button twice. In both cases, an acoustic signal sounds 3 times and the appliance starts frothing milk.
  2. When the desired amount of frothed milk is reached, press the “Cappuccino” button again to stop the frothing process and start the espresso brewing process.
  3. When the desired amount of espresso is reached, press the “Cappuccino” button again to stop the brewing process. An acoustic signal sounds 3 times, indicating that the volume has been customized successfully. The appliance returns to standby mode.
• Customizing the Latte Macchiato volume (20-200ml espresso, 6-60 seconds of milk frothing):
  1. To customize the volume of a small cup of latte macchiato, press the “Latte Macchiato” button once. To customize the volume of a large cup of latte macchiato, press the “Latte Macchiato” button twice. In both cases, an acoustic signal sounds 3 times and the appliance starts frothing milk.
  2. When the desired amount of frothed milk is reached, press the “Latte Macchiato” button again to stop the frothing process and start the espresso brewing process.
  3. When the desired amount of espresso is reached, press the “Latte Macchiato” button again to stop the brewing process. An acoustic signal sounds 3 times, indicating that the volume has been customized successfully. The appliance returns to standby mode.
• Resetting to default volumes:
  Keep both the “Espresso” and “Cappuccino” pressed for approx. 5 seconds. The appliance is now reset to its original default settings.

ADDING FROTHED MILK/FROTHING MILK MANUALLY

1. Place your previously brewed beverage or an empty cup on the drip plate. Turn the milk wand knob so that the milk wand points at the cup.
2. Keep the “Cappuccino” button pressed for approx. 3 seconds. The appliance starts frothing milk . The “Cappuccino” button indicator flashes blue and green alternately.
3. Press the “Cappuccino” button again to stop the milk frothing when the desired amount is reached.

WATER SHORTAGE WARNING
If there is insufficient water in the water tank, the “Espresso”, “Cappuccino” and “Latte Macchiato” button indicators flash green simultaneously. In this case, proceed as follows:

1. Refill the water tank with room temperature water. Ensure the water level is between the MIN and MAX level.
2. Place an empty cup on the drip plate. Turn the milk wand knob so that the milk wand points at the cup.
3. Press either the “Espresso”, “Cappuccino” or “Latte Macchiato” button. The appliance starts pumping water.
4. Once hot water is dispensed from the milk wand, all button indicators light up continuously.
5. The appliance is now ready to be used again.

AUTO SHUT-OFF
The appliance turns of automatically if there is no action after 15 minutes in standby mode. All button indicators go out. To restart the appliance, press the on/off button.

AFTER USE CLEANING

NOTE
Clean the appliance regularly to keep it in a safe and hygienic working condition and to ensure that the coffee taste is not impaired.

• Before cleaning, unplug the appliance and let the appliance and all parts cool down completely. Then empty the water tank and filter holder, if necessary.
• Do not clean the appliance with steel wool, strong chemicals, alkali, abrasive or disinfecting agents as they may damage its surface.
• Do not immerse the appliance in water or other liquids to clean it. Make sure that the electrical parts do not become wet or damp.
• Only the milk tank and its lid are dishwasher-safe. Never clean any other part of the appliance in the dishwasher.
• Empty the water tank between uses. To clean it, wash it in warm soapy water, using a soft sponge. Dry with a dry soft cloth.
• Regularly empty the drip tray. When the drip tray’s floater is visible from the drip plate, the drip tray is full and needs to be emptied.
• Remove the filter from the filter holder. The filters and the filter holder can be cleaned in warm water, using a soft sponge. Dry with a dry soft cloth. If you notice malfunctions when brewing coffee, immerse the filter in boiling water for 10 minutes and then rinse with running water.
• After each use of the milk tank, either store it in the refrigerator or, if empty, clean both the milk tank and milk wand. In any case, clean the milk-frothing system immediately after making cappuccino, latte macchiato or frothing milk. Milk residue can block the milk-frothing system, causing frothing issues, badly influencing coffee flavor or creating an unpleasant smell.
• If you want to store the milk tank with milk in the refrigerator, follow the below cleaning instructions:
  1. Place a large empty cup on the drip plate and make sure there is water in the water tank.
  2. Turn the milk wand knob so that the milk wand points at the cup.
  3. Keep the “Latte Macchiato” button pressed for approx. 3 seconds. The appliance dispenses hot water from the milk wand. This cleaning cycle will run for approx. 35 seconds and then stop automatically.
  4. Repeat steps 1-3 to make sure the milk residue is cleaned completely.
  5. The milk wand is now clean and the milk tank with milk can now be stored in the refrigerator.
• When the milk tank is empty and has to be cleaned completely, follow the below cleaning instructions:
  1. Place a large empty cup on the drip plate and make sure there is water in the water tank.
  2. Remove milk tank from the appliance and discard any remaining milk. Fill the milk tank with clean water and reattach it to the appliance.
  3. Turn the milk wand knob so that the milk wand points at the cup.
  4. Keep the “Latte Macchiato” button pressed for approx. 3 seconds. The appliance dispenses hot water from the milk wand. This cleaning cycle will run for approx. 35 seconds and then stop automatically.
  5. Keep the “Cappuccino” button pressed for approx. 3 seconds. The appliance releases steam from the milk wand. This cleaning cycle will run for approx. 2 minutes and then stop automatically.
  6. Repeat steps 1-5 to make sure the milk residue is cleaned completely.
  7. Clean all parts of the milk tank and lid in warm soapy water, using a soft sponge. Rinse and dry with a dry soft cloth.
• Regularly remove any residual coffee grounds from the brewing head using a brush, and wash with hot water following the steps below:
  1. Insert the filter holder into the brewing head without ground coffee.
  2. Place an empty cup under the brewing head.
  3. Press the “Latte Macchiato” button and let the water fill the cup.
  4. Remove the filter holder from the brewing head and clean the brewing head with a dry cloth.

WARNING
Do not try to disassemble the brewing head. It will damage the brewing head and lead to leakage.

• Clean the body of the appliance with a soft damp cloth. Wipe with a dry soft cloth.
• The appliance may only be used again after it is dried completely.

DESCALING

• To make sure the appliance operates efficiently, to clean the internal pipes, and to preserve the flavor of your coffee, the appliance needs to be descaled regularly.
• Additionally, after 500 brewing cycles, a descaling reminder will be displayed (the on/off button flashes 5 times). The descaling reminder will appear every time you turn on the appliance if you do not run a descaling cycle.
• The descaling frequency depends on the water hardness. Refer to the table below:

• Proceed as follows to descale the appliance:

  1. Fill water with descaling agent (4 parts water to 1 part descaling agent) into the water tank up to the MAX marking.
     NOTE
     Also refer to the instructions on the descaling agent. Only use a regular household descaling agent or citric acid; in the latter case, use 100 parts water to 3 parts of citric acid.

  2. Place a cup or other suitable receptacle on the drip plate and keep both the “Cappuccino” button and the “Latte Macchiato” button pressed for approx. 5 seconds. The appliance starts the descaling cycle. The cycle takes approx. 6 minutes and stops automatically.

  3. Repeat the previous steps until the water with descaling agent/citric acid is used up.

  4. Repeat the whole process two more times using only clean tap water without any descaling agent.

STORAGE

• Before storage, always make sure that the appliance is completely dry and cooled down.
• Ensure that the water tank and drip tray are empty and clean.
• Store the appliance in a cool, dry place, protected from moisture and out of the reach of children.
• Preferably store the appliance in its original packaging.

TROUBLESHOOTING

WARNING
In case of dysfunctions, immediately turn off the appliance and unplug the power cord from the power outlet.

Only perform the steps described in this instruction manual! All further inspection, maintenance and repair work must be performed by an authorized service center or a similarly qualified specialist.

Appliance does not work.

| Appliance is not switched on or power plug is not plugged in.| Make sure that the power plug is plugged in, that the on/off button has been pressed and that all button indcators light up blue.
Short circuit / power outlet is without power.| Check the power supply.
Coffee does not run out of the filter holder.| Water tank is empty.| Fill water tank.
Water tank is not installed correctly.| Remove the water tank and correctly install it.
The appliance cannot pump water.| Keep the “Latte Macchiato” button pressed for approx. 3 seconds to run the cleaning cycle. This process will help the appliance to pump water.
Filter is clogged up.| Clean the filter’s hole with a pin.
Coffee only slowly runs out of the filter holder.| Coffee is ground too finely.| Ensure appropriate degree of grinding.
Too much coffee in filter.| Ensure appropriate amount.
Ground coffee is tamped too strongly.| Tamp ground coffee less strongly.
Filter is clogged up.| Clean the filter’s hole with a pin.
Problem                   Possible cause Solution

Coffee runs through too quickly.| Coffee is ground too coarsely.| Ensure appropriate degree of grinding.
Too little coffee in filter.| Ensure appropriate amount.
Ground coffee is not tamped strong enough.| Tamp ground coffee more strongly.
Coffee is cold.| Appliance is not pre-warmed.| Let hot water run through the appliance with the inserted filter holder (with filter but without ground coffee) before extracting the first coffee to warm up the brewing system.
Cups are not pre-warmed.| Pre-warm cups with warm water.

Coffee is too weak.

| Single shot filter was used for double shot of espresso.| Use the double shot filter for double shot of espresso.
The amount of ground coffee is too little.| Increase the amount of ground coffee.
Ground coffee is too coarse.| Use a finer grind.
Water is pooled under the appliance.| The water tank is not installed correctly.| Remove the water tank and correctly install it.
The drip tray is filled with water.| Empty and clean drip tray.
Coffee is dripping out of the rim of the filter holder.| Too much coffee in the filter.| Make sure to use the correct amount of coffee.
Ground coffee is sticking to the sealing ring of the brewing head.| Turn of the appliance, wait until it has cooled down and then clean the filter, the filter holder and the brewing head with its sealing ring.
Filter holder is not completely closed.| Insert the filter holder and turn the handle to the right until you feel some resistance.
The “Cappuccino” button and “Latte Macchiato” button indicators do not light up.| The milk tank is not inserted.| Insert the milk tank into the appliance, and push the milk tank lock to the lock position.
The milk tank is not fully inserted.| If the milk tank is on the appliance, push it in firmly and push the milk tank lock to the lock position until “Cappuccino” button and “Latte Macchiato” button indicators light up.
The “Espresso” button, “Cappuccino” button, and “Latte Macchiato” button indicators are flashing green.| Water tank is out of water.| Refill the water tank with water. Press any of the three buttons.
Problem| Possible cause| Solution
---|---|---
Milk is not foamy after frothing or it is not coming out of the milk wand.| Appliance does not have enough steam.| Make sure there is enough water in the water tank.
Milk is not cold enough.| Chill milk and frothing pitcher prior to making cappuccino or latte macchiato.
Milk wand is blocked.| Follow the instructions to clean the milk tank and milk tube.
The volume of cappuccino or latte macchiato that comes out is different every time.| Milk tube is blocked.| Follow the instructions to clean the milk tank and milk tube.
Bad smell comes out of the milk tube.| There is some milk residue in the milk- tank system.| Follow the instructions to clean the milk tank and milk tube.

NOTES FOR DISPOSAL
Dispose of the appliance and packaging must be effected in accordance with the corresponding local regulations and requirements for electrical appliances and packaging. Please contact your local disposal company. Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities. Contact your local government for information regarding the collection systems available. If electrical appliances are disposed of in landfills, dumps, or refuse incineration, hazardous substances can leak into the groundwater or can be emitted into air, thus getting into the food chain, and damaging your health and well-being as well as poisoning flora and fauna. When replacing old appliances with new once, the vendor is legally obligated to take back your old appliance for disposal at least for free of charge.

INFORMATION AND SERVICE

Please check www.gastroback.de for further information.
For technical support, please contact GASTROBACK® Customer Care Center by phone: +49 (0) 4165/22 25 – 0 or e-mail info@gastroback.de.
Please refer to our home page for a copy of these operating instructions in PDF.

WARRANTY

We guarantee that all our products are free of defects at the time of purchase. Any demonstrable manufacturing or material defects will be to the exclusion of any further claim and within 2 years after purchasing the appliance free of charge repaired or substituted. There is no Warranty claim of the purchaser if the damage or defect of the appliance is caused by inappropriate treatment, over loading or installation mistakes. The Warranty claim expires if there is any technical interference of a third party without a written agreement. The purchaser has to present the sales slip in assertion- of-claim and has to bear all charges of costs and risk of the transport.

NOTE

Customers from Germany and Austria: For repair and service, please send GASTROBACK® products to the following address:

• GASTROBACK GmbH, Gewerbestr. 20, D-21279 Hollenstedt, Germany.
• Customers from other countries: Please contact your dealer.

Please agree that we cannot bear the charge of receipt. Submission of appliances: Please ensure packing the appliance ready for shipment without accessories. Add the sales slip and a short fault description. The processing time after receipt of the defective appliance will be approx. 2 weeks; we will inform you automatically. After the warranty period, please send defective appliances to the given address. You will get a free quotation and, thereafter, can decide, whether we shall repair the appliance to the costs possibly accrued, send back the defective appliance for free of charge, or dispose of the appliance for free of charge.
The appliance is intended for household use only and NOT suited for commercial usage. Do not attempt to use this appliance in any other way or for any other purpose than the intended use, described in these instructions. Any other use is regarded as unintended use or misuse, and can cause severe injuries or damage. There is no warranty claim of the purchaser if any injuries or damages are caused by unintended use.

GASTROBACK GmbH
Gewerbestraße 20 • 21279 Hollenstedt / Germany
Phone + 49 (0) 41 65 / 22 25 – 0 • Fax + 49 (0) 41 65 / 22 25 -29 info@gastroback.de

www.gastroback.de

www.gastroback.de/en/

References

• GASTROBACK®
• GASTROBACK®

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>