SUNGROW WiNet-S Communication Dongle Module Installation Guide

SUNGROW WiNet-S Communication Dongle Module

Application Scenarios

Installation Environment

Installation (Choose one of the Two Methods)

Installation with WLAN communication

Installation with LAN communication

Indicators and Multi-function Button

Indicator Description

More information in the QR code or at http://support.sungrowpower.com

Multi-function Button Description

Operation: Description

Press once

• For products purchased before Sept. 1, 2021, press once to turn on/off EasyConnect mode.
• For products purchased after Sept. 1, 2021, press once to turn on EasyConnect mode, which will be automatically turned off when network configuration is finished. If the network configuration is not completed within 1 0 minutes, press again to refresh the automatic shutdown time, otherwise this mode will be automatically turned off. WLAN indicator blinks fast when EasyConnect mode is turned on (only used to “Creating Plant” through iSolarCloud App).

Press 3 times

• Turn on WLAN hotspot. By defauH: it requires no password to access within 30 minutes.
  If the wireless network named ‘SG-WiNet-S communication module S/N” is in the WLAN list of the mobile phone, the WLAN hotspot is turned on. The communication module S/N  is under the QR code on the front of the module. See the above product drawing.
  It only turns on WLAN hotspot and does not turns it off. Note: Only one device (mobile phone, PC, iPad, etc.) is allowed to connect to WLAN hotspot at a time.

Press for 5s or more

• Restore the factory settings of the communication module and the WLAN indicator blinks fast

Initial Grid Connection

• Scan the QR code to install the iSolarCloud App

• Initial Grid Connection Methods

Method 1: Upload device data to iSolarCloud
Initial grid connection can be done via the iSolarCloud App. For detailed instructions, refer to the chapter “Creating Plant” in the iSolarCloud App User Manual. Click the · · · icon in the upper right corner of the iSolarCloud App login interface to view the iSolarCloud App User Manual. After the operation of creating plant is completed, the initial grid connection of the inverter is completed.
If the home router is changed or the home router password is reset, the WLAN indicator is turned off. Device data could not be uploaded to iSolarCloud. Network can be configured again using the iSolarCloud App or the built-in Web.
Network configuration via iSolarCloud App
Refer to the “WLAN Configuration’ section of the iSolarCloud App User Manual for details.
Network configuration via built-in Web

1. Verify whether the WLAN hotspot named “SG-WiNet-S communication module S/N” is turned on. If the hotspot is not turned on, press the multi­function button three times. Please refer to “Multi-function Button Description’ for details.
2. Connect your PC or iPad to the WLAN hotspot named “SG-WiNet-S communication module S/N”.
3. Open the browser (Chrome 60 or newer version is recommended) and enter 11.11.11.1 in the address bar to access the built-in Web. Click “Login” in the upper right corner of the interface, and enter the user name “admin” and the default password ‘pw8888″.
4. Click “System-> Port Parameter ->WLAN.” Find the home router network in the list of available WLAN networks nearby.
5. Click the home router network and enter the password to connect to it.
6. When the icon in the lower left corner lights up, network configura­tion is successful.

Method 2: Device data is not required to be uploaded to iSolarCloud

Initial grid connection can be done with the iSolarCloud App or the built-in Web.

• Initial grid connection via iSolarCloud App
  Refer to the “WLAN Login-> Login” section of the iSolarCloud App User Manual for details. Click the · · · icon in the upper right corner of the iSolarCloud App login interface to view the iSolarCloud App User Manual.

• Initial grid connection via the built-in Web

  • Refer to Steps 1 to 3 of Method 1 ‘Network configuration via built-in Web’.
  • Click “Device Monitoring”, and then complete the initial grid connection configuration according to the prompts on the interface.
    Note: The ‘Country /Region” must be set to the country where the inverter is installed. Otherwise, the inverter may report errors.
    When the inverter is connected to grid for the first time, the “Boot” operat­ion is required.

Performance Parameters

Nameplate

Parameter: Description

• DC-Input : Direct current
• Enclosure: Dustproof and waterproof rating
• IP66: The product is completely dustproof and can withstand waves of water and pressurized jets, causing no harm.
• Temperature : Operating temperature range
• Do not dispose of the communication module together with household waste
• CE mark of conformity
• to the corresponding instructions
• Anatel mark of conformity
• U KCA mark of conformity
• KC mark of conformity

Wireless Transmit Power

Mode : TRP

• 802.11b : 20 dBm
• 802.11 n HT20:  14 dBm

Wireless Operating Frequency

• Parameter : Vaule
• Operating frequency: 2412 MHz – 2472 MHz

Troubleshooting

If the module fails to be connected to the iSolarCloud, troubleshoot as follows:

No.: Fault : Corrective Measure

1. WLAN indicator is off
2. Check, through the iSolarCloud App or the built-in Web, if the module is connected to the home router.
3. WLAN indicator blinks fast
4. Check, through the iSolarCloud App, if the module is connected to the home router.
5. WLAN indicator is on for more than 1 min
6. Check and ensure that the home router can access the network normally.
7. Check the whitelist/blacklist settings of the home router. Add the domain name (api.isolarcloud.com, api.isolarcloud.com.hk, api.isolarcloud.eu) to the whitelist or remove it from the blacklist when necessary.
8. Check the home router settings and ensure that the port 19999 is not blocked.
9. If the fault still persists, contact SUNGROW.
10. LAN indicator is off
11. Check and ensure that the network cable is securely connected to the module and the home router.
12. Replace the network cable and repeat the previous step.
13. LAN indicator is on for more than 1 min
14. Method 1:
15. Check if the home router is assigned a static IP. If so, configure the static IP through the built-in Web.
16. Replace the network cable and repeat the previous step.
17. Method 2:
    Refer to the corrective measure to No. 3.

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