ARRIS G54 1001658 Surfboard Wi-Fi Cable Modem User Guide

June 16, 2024
Arris

ARRIS G54 1001658 Surfboard Wi-Fi Cable Modem

ARRIS-G54-1001658-Surfboard-Wi-Fi-Cable-Modem-PRODUCT

Product Information

Specifications

  • Part Number: ARSVD01808-g
  • Product Type: Wi-Fi Cable Modem

Frequently Asked Questions

  • Q: Where can I find additional support for this product?
  • Q: What is the Part Number of this product?
    • A: The Part Number of this product is ARSVD01808-g.

Product Usage Instructions

Unboxing and Setup

  1. Unbox the device.
  2. Plug in the power cable (included) to the power outlet and the modem.
  3. Connect a coax cable (not included) from your Internet Service Provider to the modem.

SURFboard Central Mobile App Setup

  1. Download and install the SURFboard Central mobile app from your app store.
  2. Open the app and follow the on-screen instructions to set up and manage your device.

Using Web Interface

After product activation, you can access your device settings using the web interface.

  1. Connect your desktop or laptop to the Wi-Fi cable modem using an Ethernet cable.

  2. Open a web browser and navigate to http://192.168.0.1.

  3. Enter the following login credentials:

    • Username: admin (case-sensitive) OR the email address used to set up the mobile app
    • Password: customized during first-time web GUI access OR use the password available in the mobile app
  4. Unbox the device; plug in the power cable (included) and a coax cable (not included).

Using Web Interface

SURFboard Wi-Fi cable modem

ARRIS-G54-1001658-Surfboard-Wi-Fi-Cable-Modem-FIG-1

  • Using Web Interface: After product activation, access your device by connecting an Ethernet cable between your desktop/laptop and your Wi-Fi cable modem and then navigate to 192.168.0.1 in a Web browser.
  • Username: admin (case-sensitive) OR the email address used to set up the mobile app
  • Password: customized during first time web GUI access OR use the password available in the mobile app

Download and install the app

Download and install the SURFboard Central mobile app to set up and manage your device

ARRIS-G54-1001658-Surfboard-Wi-Fi-Cable-Modem-FIG-2

Scan to download the mobile app

ARRIS-G54-1001658-Surfboard-Wi-Fi-Cable-Modem-FIG-3

With the mobile app, you get:

  • Step-by-step installation instructions
  • Activation support for your specific service provider
  • Automatic device registration for warranty
  • Management of your home Wi-Fi network
  • Product documentation, Tech Support, and FAQs.
  • Software License and Warranty information

More Information

Need help? For product activation support, contact your Internet Service Provider.

© 2023 CommScope, Inc. All rights reserved. CommScope and the CommScope logo are registered trademarks of CommScope and/or its affiliates in the U.S. and other countries. A list of CommScope trademarks is available at https://www.commscope.com/trademarks. All other product names, trademarks and registered trademarks are property of their respective owners. No part of this content may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from CommScope, Inc. and/or its affiliates (“CommScope”).

CommScope reserves the right to revise or change this content from time to time without obligation on the part of CommScope to provide notification of such revision or change. CommScope provides this content without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. CommScope may make improvements or changes in the products or services described in this content at any time. The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change without notice.

www.arris.com/selfhelp

BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please visit www.arris.com/selfhelp for assistance.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals