beko CNG4692VA Fridge Freezer User Manual

: June 16, 2024
: Beko

Table of Contents

beko CNG4692VA Fridge Freezer
Product Usage Instructions
Safety Instructions
- Food Storage Safety
- Disposal of the Old Product
Environmental Instructions
Your Refrigerator
Installation
Preparation
Operating the Product
Use of Your Appliance
Maintenance and Cleaning
Troubleshooting
Documents / Resources

beko CNG4692VA Fridge Freezer

Specifications

Model: CNG4692VW_CNG4692VPS_CNG4692VA
Power: 58 9998 5600/ EN/ AC/ 12/12/2023 16:01
Product Identifier: 7278046303_7278046304_7278046307

Product Usage Instructions

Safety Instructions

The refrigerator is intended for use in staff kitchens of stores, offices, and other working environments.

Safety of Children, Vulnerable Persons, and Pets

Keep the refrigerator out of reach of children, vulnerable persons, and pets to prevent accidents.

Electrical Safety

Only allow authorized service personnel or individuals described by the importer company to perform installation and repair operations. Use original spare parts and accessories.

Handling Safety

Do not perform any modifications on the product. Do not repair or replace any component unless specified in the user manual.

Installation Safety

Ensure proper installation by following the instructions provided in the user manual. Install the refrigerator in a suitable location.

Operational Safety

Follow all operational safety instructions provided in the user manual. This includes proper food storage, maintenance, cleaning, and disposal of the old product.

Food Storage Safety

Ensure safe food storage practices by following the guidelines provided in the user manual.

Maintenance and Cleaning Safety

Adhere to safety precautions when performing maintenance and cleaning tasks on the refrigerator. Refer to the user manual for detailed instructions.

Disposal of the Old Product

Properly dispose of the old product according to local regulations. Refer to the user manual for guidance.

Environmental Instructions

Compliance with the WEEE Directive and Disposing of the Waste Product
Comply with the Waste Electrical and Electronic Equipment (WEEE) Directive when disposing of the waste product. Follow local regulations for proper disposal.

Your Refrigerator

The refrigerator model is CNG4692VW_CNG4692VPS_CNG4692VA.

Installation

Right Place For Installation
Choose a suitable location for installing the refrigerator.
Follow the instructions provided in the user manual for proper placement.

Electrical Connection

Ensure proper electrical connection by following the instructions provided in the user manual.

Attaching the Plastic Wedges

Attach the plastic wedges as instructed in the user manual for stability and leveling of the refrigerator.

Adjusting the Legs

Adjust the legs of the refrigerator for proper alignment and stability. Refer to the user manual for detailed instructions.

Hot Surface Warning

Be cautious of hot surfaces on the refrigerator during operation. Avoid touching them to prevent burns.

Preparation

Follow energy-saving practices as recommended in the user manual to maximize efficiency.

First Use

Before using the refrigerator for the first time, ensure all installation steps are completed correctly. Refer to the user manual for guidance.

Climate Class and Definitions

Understand the climate class and definitions provided in the user manual to optimize refrigerator performance in different environmental conditions.

Operating the Product

Follow the user manual instructions for operating the product.
This includes using the control panel and understanding its functions.

Use of Your Appliance

Familiarize yourself with the control panel features and functions. Refer to the user manual for detailed instructions.

Storing Food in the Cooler Compartment

Properly store food in the cooler compartment according to guidelines provided in the user manual.

Crisper Technologies

Understand the crisper technologies and their usage.
Refer to the user manual for information on how to utilize them effectively.

Reversing the Door Opening the Side

If necessary, follow the instructions in the user manual to reverse the door opening side of the refrigerator.

Door Open Alert

Be aware of the door open alert feature of the refrigerator.
This alerts you when the door is left open for an extended period.

Foldable Wine Rack

Utilize the foldable wine rack feature as instructed in the user manual.

Replacing the Illumination Lamp

If the illumination lamp needs replacement, follow the instructions provided in the user manual.

Maintenance and Cleaning

Regularly perform maintenance and cleaning tasks to ensure optimal performance and hygiene. Follow the instructions in the user manual for proper maintenance and cleaning procedures.

Troubleshooting

Refer to the user manual’s troubleshooting section for assistance with common issues and solutions.

FAQ (Frequently Asked Questions)

Where can I find the model information?

The model information can be found on the energy label of the refrigerator.

Can I perform repairs or modifications on the refrigerator myself?

No, it is recommended to have installation, repair, and modifications performed by manufacturer-authorized service personnel.

How should I dispose of the old product?

Properly dispose of the old product according to local regulations. Consult the user manual for guidance.

Please read these instructions first before using your appliance

Thank you for choosing a Beko appliance.
Please take some time to read this user manual before using your appliance, to ensure you know how to safely operate the controls and functions.
Carefully follow all unpacking and installation instructions to ensure the appliance is correctly connected and fitted before use.
Please write your product model and serial number on the last page of this user manual, and store them in a safe location close to the appliance for easy future reference.
This user manual may also apply to several other models. Differences between models will be listed.
If you have any questions or concerns, please call our Customer Service Team or find help and information online at www.beko.co.uk
Hazard that may result in death or injury.
Important information or useful tips on operation.
Read the user manual.
Combustible material, warning against fire hazards.
The model information as stored in the product database can be reached by entering the following website and searching for your model identifier (*) found on the Energy label. https://eprel.ec.europa.eu/ .

Safety Instructions

This section includes the safety instructions necessary to prevent the risk of personal injury or material damage.
Our company shall not be held responsible for damages that may occur if these instructions are not observed.
Always have installation and repair operations performed by manufacturers, authorized service, or a person who will be described by the importer company.
Use original spare parts and accessories only.
Do not repair or replace any component of the product unless it is specified in the user manual.
Do not perform any modifications on the product.

Intention of Use

This product is not suitable for commercial use and should not be used for a purpose other than its intended use.
This product is intended for operating interiors, such as households or similar.

For example;

In the staff kitchens of the stores, offices, and other working environments,

In farmhouses,

In the units of hotels, motels, or other resting facilities that are used by the customers,
In hostels, or similar environments,
In catering services and similar non-retail applications.
This product shall not be used in open or enclosed external environments such as vessels, camper vans, balconies, or terraces.
Exposing the product to rain, snow, sunlight, and wind may cause a risk of fire.

Safety of Children, Vulnerable Persons and Pets

This product may be used by children aged 8 years and older and persons with under-developed physical, sensory, or mental capabilities or lack of experience and knowledge if they are being supervised or have been given instruction concerning the use of the appli-ance in a safe way and the hazards involved.
Children between 3 and 8 years are allowed to put and take out food into/from the cooler product.
Children and pets must not play with, climb on, or get inside the product.
Children and pets must be kept away from the cabin area (compressor) where electrical parts are located.
Cleaning and user maintenance must not be performed by children unless someone is overseeing them.
Keep the packaging materials away from children. Risk of injury and suffocation.

Electrical Safety

The product shall not be plugged into the outlet during installation, maintenance, cleaning, repair, and transportation operations.
If the power cable is damaged, it shall only be replaced by an authorized service to avoid any risks that may occur.
Do not tuck the power cable under the product or to the rear of the product. Do not put heavy items on the power cable.
The power cable should not be bent, crushed, or come into contact with any heat source.
Do not use an extension cord, multi-plug, or adaptor to operate your product.
Portable multi-plugs or portable power supplies may overheat and cause a fire. Thus, do not have a multi-plug, portable power source behind or in the vicinity of the product.
Do not plug the product’s power cord into a loose or damaged power outlet. These types of connections may overheat and cause fire.
The plug shall be easily accessible. If this is not possible, a mechanism that meets the electrical legislation and that disconnects all terminals from the mains (fuse, switch, main switch, etc.) shall be available during the electrical installation.
The product must not be operated with an external switching device such as a timer, or a remote-controlled system.
Do not use the product when your feet are bare or your body is wet.
Do not touch the plug with wet hands.
When unplugging the appli-ance, don’t hold the power cord, but the plug.

Handling Safety

Make sure to unplug the appli-ance before carrying the product.
This product is heavy, do not handle it by yourself. Injuries may occur if the product falls on you. Do not bump into places or drop the product while transporting it.
Always close the doors and do not hold the product by its doors while transporting it.
Be careful not to damage the cooling system and the pipes while handling the product. Do not operate the product if the pipes are damaged, and contact an authorized service.

Installation Safety

Contact the Authorized Service for the product’s installation. To prepare the product for use, see the information in the user manual and make sure the electric and water utilities are as required.
If not, call a qualified electrician and plumber to arrange the utilities as necessary. Failure to do so may result in electric shock, fire, prob-lems with the product, or injury.
This product is designed for use at a maximum altitude of 2000 meters above sea level.
Keep children away from the installation area.
Check for any damage to the product before installing it. Do not have the product installed if it is damaged.
Always use personal protective equipment (gloves, etc.) during product installation, maintenance, and repair. Risk of Injury!
Place the product on a clean, level, and hard surface and balance it with the adjustable legs (by rotating the front feet to the right or left). Otherwise, the refrigerator may tip over and cause injuries.
The product shall be installed in a dry and ventilated environment. Do not keep carpets, rugs, or similar covers under the product. This may cause a risk of fire as a result of inadequate ventilation!
Do not block or cover ventilation holes. Otherwise, power consumption increases, and your product may be damaged.
When placing the product, make sure that the supply cable is not damaged or pinched.
The product must not be connected to supply systems and power sources which may cause sudden voltage changes (i.e. a portable solar-energy power source).
Otherwise, damage to your product may occur as a result of the abrupt voltage fluctuations!
The more refrigerant a refrigerator contains, the bigger its installation room shall be. In very small rooms, a flammable gas-air mixture may occur in case of a gas leak in the cooling system. At least 1 m³ of volume is required for each 8 grams of refrigerant.
The amount of refrigerant available in your product is specified in the Type Label.
The product must never be placed in such a way that power cables, the metal hose of the gas stove, metal gas, or water pipes come into contact with the product’s rear wall (or the condenser).
The installation place of the product must not be exposed to direct sunlight and it shall not be in the vicinity of a heat source such as stoves, radiators, etc.
If you cannot prevent installation of the product in the vicinity of a heat source, use a suitable insulation plate and make sure the minimum distance to the heat source is as specified below:
At least 30 cm away from heat sources such as stoves, ovens, heating units, heaters, etc.,
And at least 5 cm away from electrical ovens.
Your product has the protection class of I.
Plug the product in a grounded socket that conforms with the Voltage, Current, and Frequency values specified in the type label.
The socket must have a 10A – 16A fuse. Our firm will not assume responsibility for any damages due to usage without earthing and power connection in compliance with local and national regulations.
The product’s power cable must be unplugged during installation. Otherwise, the risk of electric shock and injury may occur!
Do not plug the product’s power cord in loose, dislocated, broken, dirty, or oily power outlets that have a risk of water contact.
These types of connections may cause overheating and fire.
Place the power cable and hoses (if any) of the product so that they do not cause a risk of tripping over.
Penetration of humidity and li-quid to live parts or to the power cord may cause a short circuit. Thus, do not use the product in humid environments or in areas where water may splash (e.g. garage, laundry room, etc.) If the refrigerator is wet by water, unplug it and contact an authorized service.
Do not ever connect your refrigerator to power-saving devices. These systems are harmful to the product.
There is a risk of contact with electrical parts when removing the electronic board cover and the compressor rear cover (if fitted). Do not remove the electronics board cover and the compressor rear cover (if fitted). There is a risk of electrocution!

Operational Safety

Do not ever use chemical solvents on the product. These materials contain an explosion risk.
In case of a failure of the product, unplug it and do not operate until it is repaired by the authorized service. There is a risk of electric shock!
Do not place a source of flame (e.g. candles, cigarettes, etc.) on the product or in the vicinity of it.
Do not get on the product. Risk of falling and injury!
Do not cause damage to the pipes of the cooling system using sharp and piercing tools. The refrigerant that sprays out in case of puncturing the gas pipes, pipe extensions, or upper surface coatings may irritate the skin and injury to the eyes.
Do not place and operate electrical appliances inside the refrigerator/freezer unless it is advised by the manufacturer.
Do not jam any parts of your hands or your body to the moving parts inside the product. Be careful to prevent jamming of your fingers between the refrigerator and its door.
Be careful while opening or closing the door if there are children around.
Do not put ice cream, ice cubes, or frozen food in your mouth as soon as you take them out of the freezer. Risk of frostbite!
Do not touch the inner walls, metal parts of the freezer, or food kept inside the freezer with wet hands. Risk of frost-bite!
Do not place soda cans or cans and bottles that contain fluids that may be frozen in the freezer compartment. Cans or bottles may explode. Risk of injury and material damage!
Do not use or place materials sensitive to temperatures such as flammable sprays, flammable objects, dry ice, or other chemical agents in the vicinity of the refrigerator. Risk of fire and explosion!
Do not store explosive materials such as aerosol cans with flammable materials inside the product.
Do not place cans containing fluids over the product in an open state. The splashing of water on an electrical part may cause an electric shock or a fire.
Due to the risk of breaking, do not store glass containers with liquid inside in the freezer compartment.
This product is not intended for the storage and cooling of medicines, blood plasma, laboratory preparations, or similar materials and products that are subject to the Medical Products Directive.
If the product is used against its intended purpose, it may cause damage to or deterioration of the products stored inside.
If your refrigerator is equipped with blue light, do not look at this light with optical devices. Do not stare directly at UV LED light for a long time. Ultraviolet rays may cause eye strain.
Do not fill the product with more content than its capacity. Injuries or damages may occur if the contents of the refrigerator fall when the door is opened. Similar problems may also occur when an object is placed over the product.
Ensure that you have removed any ice or water that may have fallen to the floor to prevent injuries.
Change the locations of the racks/bottle racks on the door of your refrigerator only when the racks are empty. The danger of injury!
Do not place objects that may fall/tip over on the product. These objects may fall while opening or closing the door and cause injuries and/or material damage.
Do not hit or exert excessive pressure on glass surfaces. Broken glass may cause injuries and/or material damage.
The cooling system in your product contains R600a refrigerant. The refrigerant type used in the product is specified in the type label. This gas is flammable.
Therefore, be careful not to damage the cooling system and the pipes while operating the product. In case of damage to the pipes;

Do not touch the product or the power cable.
Keep the product away from potential sources of fire that may cause the product to catch fire.
Ventilate the area where the product is placed. Do not use a fan.
Contact Authorized Service. If the product is damaged and you observe a gas leak, please stay away from the gas. Gas may cause frostbite if it con-tacts your skin.

Before disposing of old products that shall not be used any more:

Unplug the power cord from the main socket.
Cut the power cable and re-move it from the appliance together with the plug.
Do not remove the racks and drawers from the product to prevent children from getting inside the appliance.
Remove the doors.
Store the product so that it shall not be tipped over.
Do not allow children to play with the scrapped product.

Do not dispose of the product by throwing it into fire. Risk of explosion.
If there is a lock available on the product’s door, keep the key out of children’s reach.

Food Storage Safety

Please pay attention to the following warnings to avoid food spoilage:

Leaving the doors open for a long time may cause the temperature inside the product to rise.
Regularly clean the accessible drainage systems in contact with food.
Clean the water tanks that have not been used for 48 hours and mains-fed water systems that have not been used for more than 5 days.
Store raw meat and fish products in appropriate compartments within the product.
Thus, it does not drip on or come into contact with other foods.
Two-star freezer compartments are used for storing pre-filled foods and making and storing ice and ice cream.
One, two, and three-star compartments are not appropriate for freezing fresh food.
If the cooling product has been left empty for a long time, turn off the product, defrost, clean, and dry the product to protect the housing of the product.

Maintenance and Cleaning Safety

Unplug the refrigerator before cleaning it or starting to perform maintenance.
Do not pull by the door handle if you shall move the product for cleaning purposes. Handle may cause injuries if it is pulled too hard.
Do not put your hands etc. under the refrigerator. Jamming may occur or any sharp edge may cause personal injuries.
Do not clean the product by spraying or pouring water on the product and inside the product. Risk of electric shock and fire.
When cleaning the product, do not use sharp and abrasive tools or household cleaning agents, detergent, gas, gasoline, thinner, alcohol, varnish, and similar substances.
Use only cleaning and maintenance agents that are not harmful to food inside the product.
Do not ever use steam or steamed cleaning materials for cleaning the product and thaw-ing the ice inside it. Steam contacts the live areas in your refrigerator and causes short cir-cuit or electric shock.
Do not use any mechanical tools or any other tools than the recommendations of the manufacturer to speed up the defrost operation.
Take care to keep water away from the ventilation holes, electronic circuits, or lighting of the product.
Use a clean, dry cloth to wipe the dust or foreign material on the tips of the plugs. Do not use a wet piece of cloth to clean the plug. Otherwise, a risk of fire or electric shock may occur.

Disposal of the Old Product

When disposing of your old product follow the instructions below:

To prevent children from accidentally locking themselves into the product, if there is a door lock, disable it.
A splash of coolant is harmful to the eyes. Do not damage any part of the cooling system while disposing of the product.
It may be fatal if the compressor oil is swallowed or if it penetrates the respiratory tract.
The cooling system of your product includes R600a gas as specified in the type label. This gas is flammable. Do not dispose of the product by throwing it into fire. Risk of explosion!
C -Pentane is used as a blowing agent in the insulation foam and it is a flammable substance. Do not dispose of the product by throwing it into fire.

Environmental Instructions

Compliance with the WEEE Directive and Disposing of the Waste Product

This product complies with the EU WEEE Directive (2012/19/EU).
This product bears a classification symbol for waste electrical and electronic equipment (WEEE).
This symbol indicates that this product shall not be disposed of with other household wastes at the end of its service life. Used devices must be returned to the official collection point for recycling of electrical and electronic devices.
To find these collection systems please contact your local authorities or retailer where the product was purchased. Each household performs an important role in recovering and recycling old appliances.
Appropriate disposal of used appliances helps prevent potential negative consequences for the environment and human health.

Compliance with RoHS Directive

The product you have purchased complies with the EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information

The packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations.
Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Your Refrigerator

beko-CNG4692VA-Fridge-Freezer-fig-2

Egg holder
Adjustable Door Shelf
Bottle Shelf
Adjustable Legs
Freezer Compartment
Ice Container
Crisper
Foldable Bottle Shelf
Fan
Adjustable Body Shelf
Illumination Lamp

Optional: Figures in this user manual are schematic and may not exactly match your product.
If your product does not comprise the relevant parts, the information pertains to other models.

Installation

Read the “Safety Instructions” section first!

Right Place For Installation

Contact the Authorized Service for the product’s installation.
To prepare the product for installation, see the information in the user manual and make sure the electrical and water utilities are as required.
If not, call an electrician and plumber to arrange the utilities as necessary.
WARNING: The manufacturer assumes no responsibility for any damages caused by the work carried out by unauthorized persons.
WARNING: The product’s power cable must be unplugged during installation. Failure to do so may result in death or serious injuries!
WARNING: If the door span is too narrow for the product to pass, remove the door and turn the product sideways; if this does not work, contact the authorized service.
Place the product on a flat surface to avoid vibration.
Place the product at least 30 cm away from the heater, stove, and similar sources of heat and at least 5 cm away from electric ovens.
Do not expose the product to direct sunlight or keep it in damp environments.
Your product requires adequate air circu-lation to function efficiently. If the product will be placed in an alcove, remember to leave at least 5 cm clearance between the product and the ceiling, rear wall, and side walls.
Check if the rear wall clearance protection component is present at its location (if provided with the product).
If the component is not available, or if it is lost or fallen, position the product so that at least 5 cm clearance shall be left between the rear surface of the product and the wall of the room.
The clearance at the rear is important for the efficient operation of the product.

Electrical Connection

Do not use extension or multi sockets in the power connection.
The damaged power cable must be re-placed by Authorized Service.
When placing two coolers in an adjacent position, leave at least a 4 cm distance between the two units.
Our firm will not assume responsibility for any damages due to usage without earthing and power connection in compliance with national regulations.
The power cable plug must be easily accessible after installation.
Do not use the multi-group plug with or without an extension cable between the wall socket and the refrigerator.

Attaching the Plastic Wedges

Use the plastic wedges provided with the product to maintain sufficient space for air circulation between the product and the wall.

To attach the wedges, remove the screws on the product and use the screws provided with the wedges.
Attach 2 plastic wedges on the ventilation cover as shown in the figure.

Adjusting the Legs

If the product is not in a balanced position, adjust the front adjustable legs by rotating them to right or left.

Preparation

Read the “Safety Instructions” section first!

What To Do For Energy Saving

Connecting the product to electronic energy-saving systems is harmful, as it may damage the product.
This refrigerating appliance is not intended to be used as a built-in appliance.
Do not keep the refrigerator doors open for long periods.
Do not place hot food or beverages in the refrigerator.
Do not overfill the refrigerator; blocking the internal airflow will reduce cooling capacity.
Since hot and humid air will not directly penetrate your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food.
Under these circumstances, functions, and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs by consuming minimum energy.
In case multiple options are present, glass shelves must be placed so that the air outlets at the rear wall are not blocked and preferably, in a way that air outlets remain below the glass shelf.
This combination may help improve air distribution and energy efficiency.
Using the below drawer when storing is strongly recommended.

Hot Surface Warning

The side walls of your product are equipped with cooler pipes to enhance the cooling system. High-pressure fluid may flow through these surfaces, and cause hot surfaces on the side walls.
This is normal and it does not require servicing. Be careful when you contact these areas.
Depending on the product’s features; de-frosting frozen foods in the cooler compartment will ensure energy saving and preserve food quality.
To load the maximum quantity of food into the freezer compartment of your refrigerator, the upper drawers may be taken out and the food should be placed onto the wire/glass shelves.
Make sure the foods are not in contact with the cooler compartment temperature sensor described below.
If they are in contact with the sensor, energy consumption of the appliance might increase
Food shall be stored using the drawers in the cooler compartment to ensure energy saving and protect food in better conditions.
Food packages shall not be in direct contact with the temperature sensor located in the freezer compartment.

First Use

Before using your refrigerator, make sure the necessary preparations are made in line with the instructions in the “Safety and Environmental Instructions” and “Installation” sections.
Keep the product running without placing any food inside for 6 hours and do not open the door, unless necessary.
The temperature change caused by opening and closing the door while using the product may normally lead to condensation on door/body shelves and glassware placed in the product.
A sound will be heard when the compressor is engaged. It is normal for the product to make noise even if the compressor is not running, as fluid and gas may be compressed in the cooling system.
It is normal for the front edges of the refrigerator to be warm. These areas are designed to warm up to prevent condensation.

Operating the Product

Read the “Safety Instructions” section first!
Do not use any mechanical tools or any other tools than the recommendations of the manufacturer to speed up the defrost operation.
Do not use parts of your refrigerator such as the door or drawers as a support or a step.
This may cause the product to trip over or its components to be damaged.
The product shall be used for storing food only.
For some models, the indicator panel turns off automatically 1 minute after the door closes.
It will be re-activated when the door is opened or any button is pressed.

Climate Class and Definitions

Please refer to the Climate Class on the rating plate of your device. One of the following information applies to your device according to the Climate Class.
SN: Long-Term Temperate Climate: This cooling device is designed for use at ambient temperatures between 10 °C and 32 °C.
N: Temperate Climate: This cooling device is designed for use at ambient temperatures between 16°C and 32 °C.
ST: Subtropical Climate: This cooling device is designed for use at ambient temperatures between 16°C and 38°C.
T: Tropical Climate: This cooling device is designed for use at ambient temperatures between 16°C and 43°C.
Turn off the water valve if you will be away from home (e.g. on vacation) and you will not be using the Icematic or the water dispenser for a long period. Otherwise, water leaks may occur.

Unplugging the Product

If you are not going to use the product for a long time, unplug the product from the socket.
Remove the food to prevent odors,
Wait for the ice to melt, clean the interior let it dry, and leave the doors open to avoid damaging the inner body plastics.

Use of Your Appliance

Control Panel of the Product

Quick Freezing Key
Cooler Compartment Temperature Setting Key
Error Status Indicator
Freezer Compartment Temperature Setting Key
Product Switch-Off Button
Cooler Compartment Off (Vacation) Function Key

Read the “Safety Instructions” section first.
Auditory and visual functions on the indicator panel will assist you in using the refrigerator.
Optional: Shown functions are optional, there may be differences of shape and location in functions found on your appliance’s indicator panel.

Quick Freezing Key
- When the quick freezing key is pressed the quick freezing symbol shall be illuminated and the quick freezing function shall be activated.
- The freezer compartment temperature is set to -27 °C. Press the key again to cancel the function.
- The quick freezing function shall be automatically canceled after a while.
- To freeze a large amount of fresh food, press the quick freezing key before placing the food in the freezer compartment.
Cooler Compartment Temperature Setting Key
- Allows setting of temperature for a cooler compartment.
- Pressing the key will enable the cooler compartment temperature to be set at 8,6,4,2 °C.
Error Condition Indicator
- This indicator is enabled when the refrigerator is not cooling sufficiently or when a sensor error occurs. The temperature indicators of the freezer and the refrigerator flash in certain combinations.
- This notifies the service about the error that has occurred. If you put hot food in the freezer compartment or leave the door open for a long time, the exclamation mark may light up for a while.
- This is not a fault, this warning will be removed when the food is cooled down or when any key is pressed.
Freezer Compartment Temperature Setting Key
- The temperature setting is made for the freezer compartment. The freezer compartment temperature can be set to -18,-20,-22,-24 °C by pressing the button.
Product Switch-Off Button
- When this button is pressed for 3 seconds, the device switches to the off state. In this state, the refrigerator does not perform cooling; when the button is pressed again for 3 seconds, the refrigerator starts its normal operation.
Cooler Compartment Off (Vacation) Function Key
- To activate the holiday function, press the button for 3 sec. The holiday mode is activated and the holiday icon ( ) lights up.
- All icons on the cooler compartment temperature indicator turn off and the cooler compartment does not perform active cooling. When this function is activated, you are advised against storing food in the refrigeration compartment.
- The other compartments continue to cool according to their set temperatures. Press the key for 3 seconds again to cancel this function.

Storing Food in the Cooler Compartment Storing Food in the Cooler Compartment

Compartment temperatures rise prominently if the compartment door is opened and closed frequently and kept open for a long time, this can reduce the life span of the food and cause the food to spoil.
In order not to cause odor and taste changes, the food should be stored in closed containers.
Do not store too much food in your refrigerator. To achieve better and homogeneous cooling, place the food separately in a way that cold air can wander through them.
Provide airflow by leaving a space between the food and the internal wall. If you lean the food against the rear wall, the food may freeze.
Bring cooked hot meals to room temperature before placing them in the refrigerator.
Then, you can place the tepid meal on the lower shelves of your refrigerator.
Do not place the tepid meals close to the foods that may easily spoil.
Especially pay attention not to mix the foods sold as frozen with the fresh foods.
Defrost your frozen food in the fresh food compartment. Thereby, you can cool fresh food compartments by using frozen food and save energy.
Storing unripe tropical fruits (mango, melon varieties, papaya, banana, pineapple) in the refrigerator may speed up the ripening process.
This is not recom-mended because it will cause shorter storage time.
You should store onions, kinds of garlic, gingers, and other root vegetables in dark and cold room conditions, not in the refrigerator.
If you notice that food has spoiled in the refrigerator, throw away that food and clean the accessories that have come into contact with it.
To cool meals like soups and stews, which are cooked in large pots, quickly, you can put them in the refrigerator by separating them into shallow containers.
Do not place unpackaged food close to eggs.
Keep the fruits and vegetables separately and store each variety together (for example; apples with apples, carrots with carrots).
Take green vegetables out of the plastic bag and place them in the refrigerator after wrapping them in a paper towel or drying cloth. If you wash this type of food before placing it in the refrigerator, remember to dry it.
You can both create a damp environment and provide airflow by keeping fruits and vegetables, which are prone to drying, in perforated or unsealed plastic bags.
Except in the cases where extreme circumstances are available in the environment if your product (on the recommended set values table) is set to the specified set values, the food keeps its freshness for a longer time both in the fresh product compartment and freezer compartment.

Store Foods In The Different Places According To Their Properties:

Food| Location
Egg| Door Shelf
Dairy products (butter, cheese)| If available, zero degree (for breakfast food) compartment
Fruits, vegetables, and greenery| Fruit-vegetable compartment, crisper or

EverFresh+ compartment (if available)

Fresh meat, poultry, fish, sausage, etc. Cooked foods| If available, zero degree (for breakfast food) compartment
Ready-to-serve foods, packaged products, canned foods, and pickles| Top shelves or door shelf
Beverages, bottles, spices and snacks| Door Shelf

Storing Food In The Freezer Compartment

You can activate the Quick Freezing function 4- 6 hours before the freezing function and perform faster cooling.
Bring hot meals to room temperature before placing them in the freezer compartment.
Foods to be frozen must be divided into portions according to the size to be consumed, and frozen in separate packages.
It is recommended to pack the foods before placing them in the freezer.
To prevent the expiration of storage time, write the freezing date, time, and name of the product on the package according to the storage times of different foods.
Consume the foods you have defrosted quickly. Defrosted foods cannot be frozen again unless they are cooked. It is not safe to consume refrozen fresh foods without cooking them after they are de-frosted.
As you freeze fresh foods, do not bring them in contact with already frozen foods. Otherwise, frozen foods will be de-frosted.

Storing The Foods, that are Sold Frozen

Always follow the instructions of the producer concerning the time during which you are required to store your food. Do not exceed the time specified in these instructions!
To protect the quality of the food, keep the time interval between purchasing transactions and storing as short as possible.
Buy frozen food which are stored at –18 °C or lower temperatures.
Avoid buying foods whose packages are covered with ice etc. This means that the product could be partially defrosted and refrozen. Temperature impacts the quality of the food.
Do not exceed the storing time recom-mended by the food producer. Remove only the food as much as you need from the freezer.
Except in the cases where extreme circumstances are available in the environment if your product (on the recommended set values table) is set to the specified set values, the food keeps its freshness for a longer time both in the fresh product compartment and freezer compartment.
If the fresh food compartment is set to a lower temperature, fresh fruits and vegetables may be partially frozen.
The two-star compartments are suitable for pre-frozen food. Ice cream and ice cubes can be stored.
Do not freeze food in compartments with one, two, or three stars.

Meat and Fish	Preparation	Longest storage time (month)
Meat Products	Veal	Steak
between them or wrapping them tightly with stretch	6-8
Roast	By packing the pieces of meat in a refrigerator bag or wrapping them
tightly with stretch	6-8
Cubes	In small pieces	6-8
Schnitzel, chops	By placing foil between cut slices or wrapping individuals-
ally with stretch	6-8
Mutton	Chops	By placing foil between meat pieces or wrapping indi- visually
with stretch	4-8
Roast	By packing the pieces of meat in a refrigerator bag or wrapping them
tightly with stretch	4-8
Cubes	Packing the shredded meats in a refrigerator bag or wrapping them
tightly with stretch	4-8
Beef	Roast	By packing the pieces of meat in a refrigerator bag or wrapping
them tightly with stretch	8-12
Steak	By cutting them 2 cm thick and placing foil between them or wrapping
them tightly with stretch	8-12
Cubes	In small pieces	8-12
Boiled meat	Packaging in small pieces in a refrigerator bag	8-12
Mince	Without seasoning, in flat bags	1-3
Offal (piece)	In pieces	1-3
Fermented sausage – Salami	It should be packaged even if it has a casing.

2-4

Shellfish| Cleaned and in bags| 4-6
Caviar| In its packaging, in an aluminum or plastic container| 2-3

The storage times specified in the table are based on the storage temperature of -18°C.

Fruits and Vegetables| Preparation| Longest storage time

(month)

---|---|---
String bean and Pole bean| By shock boiling for 3 minutes after washing and cutting into small pieces| 10-13
Green pea| By shock boiling for 2 minutes after shelling and washing| 10-12
Cabbage| By shock boiling for 1-2 minutes (s) after cleaning| 6-8
Carrot| By shock boiling for 3-4 minutes after cleaning and cutting into slices| 12
Pepper| By boiling for 2-3 minutes after cutting the stem, dividing it into two, and separating the seeds| 8-10
Spinach| By shock boiling for 2 minutes after washing and cleaning| 6-9
Leek| By shock boiling for 5 minutes after chopping| 6-8
Cauliflower| By shock boiling in a little lemon water for 3-5 minutes after separating the leaves, cutting the core into pieces| 10-12
Eggplant| By shock boiling for 4 minutes after washing and cutting into 2cm pieces| 10-12
Squash| By shock boiling for 2-3 minutes after washing and cutting into 2cm pieces| 8-10
Mushroom| By lightly sauteing in oil and squeezing lemon on it| 2-3
Corn| By cleaning and packing in cob or granular| 12
Apple and Pear| By shock boiling for 2-3 minutes after peeling and slicing| 8-10
Apricot and Peach| Divide in half and extract the seeds| 4-6
Strawberry and Raspberry| By washing and shelling| 8-12
Baked fruit| Adding 10% sugar to the container| 12
Plum, Cherry, Sour Cherry| By washing and shelling the stalks| 8-12

The storage times specified in the table are based on the storage temperature of -18°C.

Dairy Products| Preparation| Longest Storage Time (Month)| Storage Conditions
---|---|---|---
Cheese (except feta cheese)| By placing foil thereby- between, slices| 6-8| It can be left in its original packaging for short-term storage. For long-term storage, it should also be wrapped in aluminum or plastic foil.
Butter, margarine| In its packaging| 6| In its packaging or plastic containers

The storage times specified in the table are based on the storage temperature of -18°C. “
The amount of fresh food that can be frozen for a certain time is specified on the type label.”

Freezer Details

As per the IEC 62552 standards, the freezer must have the capacity to freeze 4,5 kg of food items at -18°C or lower temperatures at 25°C room temperature in 24 hours for every 100 liters of freezer compartment volume.
Food products can only be preserved for extended periods at or below the temperature of -18 °C.
You can keep the foods fresh for months (in the freezer at or below temperatures of -18 °C).
The food products to be frozen must not contact the already-frozen food inside to avoid partial defrosting.
Boil the vegetables and filter the water to extend the frozen storage time.
Place the food in air-tight packages after filtering and place in the freezer.
Bananas, tomatoes, lettuce, celery, boiled eggs, potatoes, and similar food items should not be frozen.
In case these foods are frozen, only nutritional values and eating qualities will be negatively affected.
A rotting that would threaten human health is not in question.

Placing The Food

Freezer compartment shelves: Different frozen foods like meat, fish, ice cream, vegetables, etc.
Cooler compartment shelves: Food items inside pots, capped plates, and capped cases, eggs (in closed case)
Cooler compartment door shelves: Small and packaged food or beverages Crisper: Vegetables and fruits
Fresh food compartment: Delicatessen (breakfast food, meat products to be consumed in a short time)

Crisper Technologies

Blue Light

Fruits and vegetables stored in the crispers that are illuminated with a blue light continue their photosynthesis through the wavelength effect of blue light and thus preserve their vitamin content.

HarvestFresh

Fruits and vegetables stored in crispers illuminated with the theHarvestFresh technology preserve their vitamins for a longer time thanks to the blue, green, and red lights and dark cycles, which simulate a day cycle.
When the door of your refrigerator is opened during the dark period of their-vestFresh technology, your refrigerator shall sense this automatically and illuminate the crisper with one of the blue, green or red lights respectively for your convenience.
After you have closed the door of the refrigerator, the dark period will continue, representing the nighttime in a day cycle.

Reversing the Door Opening the Side

The door opening side of your refrigerator can be reversed according to the place you put it.
When you need this, you should call the nearest Authorized Service.

Door Open Alert

The door open alert system of your refrigerator may differ depending on the model.

Version 1;

If the door of the product remains open for a certain time (between 60 s and 120 s), an audio warning signal sounds; depending on the product model, a visual warning signal (light flash) can also be displayed.
If you close the door of the device or press a button on the screen of the device, if any, the warning sound will stop.

Version 2;

If the door of the device remains open for a certain time (between 60 s and 120 s), the door open alert is sounded. The door open alert is sounded gradually. First, an audible warning starts to sound.
After 4 minutes, if the door is still not closed, a visual warning (lighting flash) is activated. The door open alert will be delayed for a certain time (between 60 s and 120 s) when any key on the product screen, if any, is pressed.
Then the process will start again. When the device door is closed, the door open alert will be canceled.

Foldable Wine Rack

It allows the user to store wine bottles if necessary.
To use the rack section, grasp the plastic part and gently pull it down.
You can now use the foldable wine rack.
It is recommended to store a maximum of 2 wine bottles on the foldable wine rack.

Maintenance and Cleaning

WARNING:

Read the “Safety Instructions” section first.

WARNING:

Unplug the refrigerator before cleaning it.
Do not use sharp or abrasive tools to clean the product. Do not use materials such as household cleaning agents, soap, detergents, gas, gasoline, thinner, alcohol, wax, etc.
The dust shall be removed from the ventilation grill on the rear of the product at least once a year (without opening the cover). Clean the product with a dry cloth.
Take care to keep water away from the lamp’s cover and other electrical parts.
Clean the door with a damp cloth. Remove all contents to remove the door and body racks. Remove the door racks by lifting them upwards.
Clean and dry the shelves, then attach them back in place by sliding them from above.
Do not use chlorinated water or cleaning products on the exterior surface and chrome-coated parts of the product.
Chlorine will cause rust on such metallic surfaces.
Do not use sharp and abrasive tools, soap, house cleaning materials, detergents, gas, gasoline, varnish, and similar substances to prevent the deformation of the plastic part and the removal of prints on the part.
Use warm water and a soft cloth for cleaning, and then dry it.
On the products without a No-Frost feature, water droplets and ice up to the thickness of a finger may occur on the rear wall of the freezer compartment.
Do not clean, and never apply oils or similar materials.
Use a mildly dampened microfiber cloth to clean the external surface of the product. Sponges and other types of cleaning clothes may cause scratches.
To clean all removable components during the cleaning of the interior surface of the product, wash these components with a mild solution consisting of soap, water, and carbonate.
Wash and dry thoroughly.
Prevent contact of water with illumination components and the control panel.

CAUTION:

Do not use vinegar, rubbing alcohol, or other alcohol-based cleaning agents on any interior surface.
Stainless Steel External Surfaces
Use a non-abrasive stainless steel cleaning agent and apply it with a soft lint-free cloth.
To polish, gently wipe the surface with a micro-fiber cloth dampened with water and use dry polishing chamois. Always follow the veins of the stainless steel.

Preventing Odours

The product is manufactured free of any odorous materials. However, keeping the food in inappropriate sections and improper cleaning of internal surfaces may lead to odors.
To avoid this, clean the inside with carbonated water every 15 days.
Keep the foods in sealed holders, as micro-organisms arising from foods kept in unsealed containers will cause a bad odor.
Do not keep expired and spoilt foods in the refrigerator.

Protecting Plastic Surfaces

Oil spilled on plastic surfaces may damage the surface and must be cleaned immediately with warm water.

Troubleshooting

Check this list before contacting the service.
Doing so will save you time and money. This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product.
The refrigerator is not working.
The power plug is not fully settled. >>>
Plug it in to settle completely into the socket.
The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuse.
Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL CONTROL, and FLEXI ZONE).
The door is opened too frequently. >>>
Take care not to open the product’s door too frequently.
The environment is too humid. >>> Do not install the product in humid environments.
Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
The product’s door is left open. >>> Do not keep the product’s door open for long periods.
The thermostat is set to a very cool temperature. >>> Set the thermostat to an appropriate temperature.

The compressor is not working

In case of sudden power failure or pulling the power plug off and putting it back on, the gas pressure in the product’s cooling system is not balanced, which triggers the compressor thermic safeguard.
The product will restart after approximately 6 minutes.
If the product does not restart after this period, contact the service.
Defrosting is active.
This is normal for a fully automatic defrosting product.
The defrosting is carried out periodically.
The product is not plugged in. >>> Make sure the power cord is plugged in.
The temperature setting is incorrect. >>>
Select the appropriate temperature setting.
The power is out. >>> The product will continue to operate normally once the power is restored.
The refrigerator’s operating noise is increasing while in use.
The product’s operating performance may vary depending on the ambient temperature variations.
This is normal and not a malfunction.
The refrigerator runs too often or for too long.
The new product may be larger than the previous one. Larger products will run for longer periods.
The room temperature may be high. >>>
The product will normally run for long periods at higher room temperature.
The product may have been recently plugged in or a new food item is placed inside.
The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
This is normal.
Large quantities of hot food may have been recently placed into the product.
Do not place hot food into the product.
The doors were opened frequently or kept open for long periods.
The warm air moving inside will cause the product to run longer.
Do not open the doors too frequently.
The freezer or cooler door may be ajar.
Check that the doors are fully closed.
The product may be set to a temperature that is too low.
Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.
The cooler or freezer door washer may be dirty, worn out, broken, or not properly settled. >>> Clean or replace the gasket.
A damaged/torn door washer will cause the product to run for longer periods to preserve the current temperature.
The freezer temperature is very low, but the cooler temperature is adequate.
The freezer compartment temperature is set to a very low degree.
Set the freezer compartment temperature to a higher degree and check again.
The cooler temperature is very low, but the freezer temperature is adequate.
The cooler compartment temperature is set to a very low degree.
Set the cooler compartment temperature to a higher degree and check again.
The food items kept in cooler compartment drawers are frozen.
The cooler compartment temperature is set to a very low degree.
Set the cooler compartment temperature to a higher degree and check again.
The temperature in the cooler or the the freezer is too high.
The cooler compartment temperature is set to a very high degree.
The temperature setting of the cooler compartment has an effect on the temperature in the freezer compartment.
Wait until the temperature of relevant parts reaches a sufficient level by changing the temperature of the cooler or freezer compartments.
The doors were opened frequently or kept open for long periods.
Do not open the doors too frequently.
The door may be ajar.
Fully close the door.
The product may have been recently plugged in or a new food item is placed inside. >>> This is normal.
The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
Large quantities of hot food may have been recently placed into the product.
Do not place hot food into the product.

Shaking or noise.

The surface is not flat or durable >>> If the product is shaking when moved slowly, adjust the stands to balance the product.
Also, make sure the ground is sufficiently durable to bear the product.
Any items placed on the product may cause noise.
Remove any items placed on the product.
The product is making noise of liquid flowing, spraying, etc.
The product’s operating principles involve liquid and gas flows. >>>
This is normal and not a malfunction.
There is a sound of wind blowing coming from the product.
The product uses a fan for the cooling process. This is normal and not a malfunction.
There is condensation on the product’s internal walls.
Hot or humid weather will increase icing and condensation.
This is normal and not a malfunction.
The doors were opened frequently or kept open for long periods.
Do not open the doors too frequently; if open, close the door.
The door may be ajar. >>> Fully close the door.
There is condensation on the product’s exterior or between the doors.
The ambient weather may be humid, this is quite normal in humid weather. >>>
The condensation will dissipate when the humidity is reduced.

The interior smells bad.

The product is not cleaned regularly. >>>
Clean the interior regularly using a sponge, warm water, and carbonated water.
Certain holders and packaging materials may cause odor.
Use holders and packaging materials without being free of odor.
WARNING: If the problem persists after following the instructions in this section, contact your vendor or an Authorized Service.
Do not try to repair the product. This is normal.

DISCLAIMER / WARNING

Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and under the following instructions (see the “Self-Repair” section).
Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers to avoid safety issues.
A registered Professional repairer is a professional repairer who has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts according to Directive 2009/125/ EC.
However, only the service agent (authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by) Beko shall void the guarantee.
Self-Repair Self-repair can be done by the end-user about the following spare parts: door handles, door hinges, trays, baskets, and door gaskets (an updated list is also available on support.beko.com as of 1st March 2021).
Moreover, to ensure product safety and to prevent the risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair which are available on support.beko.com.
For your safety, unplug the product before attempting any self-repair.
Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com.
might give rise to safety issues not attributable to Beko and will void the warranty of the product.
Therefore, it is highly recommended that end-users refrain from attempting to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers.
On the contrary, such attempts by end-users may cause safety issues to damage the product and subsequently cause fire, flood, electrocution, and serious personal injury to occur.
By way of example, but not limited to,the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, main board, inverter board, display board, etc.
The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above.
The spare part availability of the refrigerator that you purchased is 10 years.During this period, original spare parts will be available to operate the refrigerator properly
The minimum duration of guarantee of the refrigerator that you purchased is 24 months.
This product is equipped with a lighting source of the “G” energy class.
The lighting source in this product shall only be replaced by a Professional repairer.

BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components, or manufacturing defects.
The standard guarantee starts from the date of the original purchase of the product and lasts for twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have purchased an American-style.
For fridge freezer, the standard guarantee starts from the date of the original purchase of the product and lasts for twenty-four (24) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or our contact center on 0333 207 9710(UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)
This guarantee does not in any way diminish or affect your statutory rights in connection with the product.
This guarantee is in addition to your statutory rights as a consumer.
If you have any questions about these rights, please contact the retailer from which you purchased the product.
In certain circumstances, your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

Repairs to the product are required as a result of faulty materials, defective components, or manufacturing defects.
Functional replacement parts to repair a product.
The costs of a Beko Approved Engineer to repair.

What is not covered?

Transit and delivery damage.
Cabinet or appearance parts, including but not limited to control knobs, flaps, and handles.
Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters, and light bulbs.
Repairs necessary as a direct or indirect result of:
Accidental damage, misuse, or abuse of a product.
An attempted repair of a product by anyone other than a Beko Approved Engineer (the “Engineer”).
Installation or use of a product where such installation or use fails to meet the requirements contained in this guarantee or the User Instructions Booklet.
Repairs to a product operated at any time on commercial or non-residential household premises (unless we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product.
To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate under the expected standards.

Such financial loss includes but is not limited to loss arising from:

Time taken off work.
Damaged food, clothing, or other items.
Meals are taken at restaurants or from takeaways.
General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential domestic household premises unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located, and operated under the instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified
An electrical Domestic Appliance Installer is recommended for all Washing Machines,
Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of repairing the product).
Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks
- Ireland for Republic of Ireland) registered gas installer.
This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of Ireland.
This guarantee is effective from the initial date of purchase of a new product from an authorized retailer and will be void if the product is resold.
This guarantee does not apply to graded sales (where the product is purchased as a “second”).
Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any questions, please call our Call Centre on the number set out above.
The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties.
Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of repairing it.
Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided.
The Manufacturer will cover the costs and arrange for the delivery of the new product and the return of the old product.
Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing.
The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with proof of purchase.
The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
You cannot provide evidence that your product is covered by this guarantee.
Where a service call has been made and the engineer finds that there is no fault with your product.
That your product has not been installed or operated under the User Instructions Booklet.
That the fault was caused by something other than faulty materials, defective components, or manufacturing defects.
For missed appointments.
Payment of these costs is due immediately upon the Engineer providing you with an invoice.
The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call on time.
If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts, save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
If you are a resident of the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have jurisdiction.
This guarantee is provided by Beko plc.
Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU.
Beko plc is registered in England and Wales with company registration number 02415578

BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS

If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing the online registration form, then the standard 12-month guarantee will be extended to 24 months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Conditions.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation available should the product require attention under the guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our online services.
When you call us you may be required to input your serial number into your telephone keypad.
For help please visit beko.co.uk/support/model-finder
The product model number is printed on the Operating Instruction Booklet / User Guide
The product model and serial number are printed on the Rating Label affixed to the appliance.
The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.

Model number| Serial number| Purchased from| Date of purchase
---|---|---|---

For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be levied where no fault is found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your serial number into your telephone keypad during your call.
UK Mainland & Northern Ireland: 0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02 and are charged at the basic rate.
Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges.
Republic of Ireland: 01 862 3411
Service once the manufacturer’s guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us at 0333 207 9710 or 01 862 3411

Contact us through our website

Send us a secure message through our online contact us form.
Please visit our website, click Contact Us, and choose a product support topic from the list of options.
Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko. ie/register.
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