EZVIZ CSA3W Home Gateway User Guide

CSA3W Home Gateway
User Guide

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees, or representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images, and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version on the EZVIZ ™ website (http://www.ezvizlife.com).
Revision Record
New release – January 2021
Trademarks Acknowledgement
EZVIZ ™, ™, and other EZVIZ trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE, AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY:
A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED;
B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS;
C) FORCE MAJEURE;
D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.
REGARDING THE PRODUCT WITH INTERNET ACCESS, THE USE OF THE PRODUCT SHALL BE WHOLLY AT YOUR OWN RISK. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITY FOR ABNORMAL OPERATION, PRIVACY LEAKAGE, OR OTHER DAMAGES RESULTING FROM CYBER ATTACKS, HACKER ATTACKS, VIRUS INSPECTIONS, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED FOR ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Overview

Package Contents

Basics

will enter Wi-Fi configuration mode.
• Press the button once, and the gateway will enter device adding mode; press again, and the gateway will exit device adding mode.
• If the gateway sends alarms, press the button to clear alarms.
LED Indicator Ring| White
• Solid: Working properly and has been connected to the EZVIZ Cloud.
• Slow-flashing: Entered device adding mode.
• Fast-flashing: Configuring network.
Orange
• Solid: Starting up or upgrading.
• Slow-flashing: Offline.
• Fast-flashing: Breakdowns occur or alarms are produced.
RESET Hole| While the gateway is running, poke the hole with SIM card eject needles or clips for over 4 seconds, the gateway will restart, and the Wi-Fi configuration, local records, current alarm status, and all sub-devices will be cleared. After resetting the gateway, there will be a voice prompt “Reset successfully.”

Get the EZVIZ App

1. Connect your mobile phone to Wi-Fi (suggested).
2. Download and install the EZVIZ app by searching for “EZVIZ” in the App Store or Google Play™.
3. Launch the app and register an EZVIZ user account.

EZVIZ App
|

If you have already used the app, please make sure that it is the latest version. To find out if an update is available, go to the app store and search for “EZVIZ”.

Select Appropriate Location

• The gateway needs to be plugged in.
• To ensure that the connection between the gateway and sub-devices is stable, please place the gateway at the center of the sub-devices, and the distance between the gateway and the router should be ≤6 meters.
• There should be no metal obstacles and walls between the gateway and sub-devices, and the gateway and the router.

Connect to Power Source

Plug the gateway in. When start-up the gateway for the first time, the LED indicator ring turns from solid orange to fast-flashing white, which means that the gateway has entered network configuring mode.

Connect to Network

• A wired network is recommended. You need to connect the gateway to the LAN port of the router with a power cable (purchase separately) as displayed in the figure below.
• You can also use the wireless network. Scan the QR code at the bottom of the gateway with the EZVIZ app, and then connect the gateway to Wi-Fi by following the on-screen instructions.

If the Wi-Fi connection failed, or you want to connect the gateway to another Wi-Fi, you need to make the gateway offline first. Press and hold the function button for over 4 seconds until you hear the voice prompt, and then connect the gateway to Wi-Fi by following the on-screen instructions.

Add Device

Add Gateway

1. Connect your phone to Wi-Fi.
2. Log in to your account through the EZVIZ app.
3. Tap the device adding an icon, and then the QR code scanning interface will be displayed.
4. Scan the QR code at the bottom of the gateway or on the cover of the user manual.
5. Add the smart button to the gateway by following the wizard on the app.

Add Sub Devices

1. Press the function button of the gateway once to make the gateway enter device adding mode, and the LED indicator ring is in slow-flashing white.
2. Make sub-devices enter adding mode as instructed by user manuals of sub-devices.
3. There will be a voice prompt reminding you that sub devices have been added to the gateway automatically.

Important Safety Information

| Direct current.
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| Note: Please read the manual before using the device.
| This symbol on the device indicates that the safety compatibility manual and/or installation manual must be read, which contains information related to the safe operation of the device.
Caution: Be sure to read these instructions before operating the equipment.
| Warning: For SELV DC input: the DC power source shall comply with the Safety Extra-Low Voltage (SELV) requirements of IEC/EN 60950-1, IEC/EN 62368-1.
Warning: The power source should meet limited power source or PS2 requirements according to IEC/EN 60950-1 or IEC/EN 62368-1.
| Warning: If you want to disconnect the device from the power source, please unplug the DC power terminal that connects the power adapter and device.
Warning: Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery that can result in an explosion.
Warning: Leaving a battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid or gas.
Warning: A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.
Warning: Dispose of used batteries according to the instructions.
Warning: Replace only with the same or equivalent type recommended by the manufacturer.
Caution: THE PRODUCT IS BUILT IN A REPLACEABLE BATTERY.
Warning: Do not ingest battery, Chemical Burn Hazard.
Caution: This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
Caution: Keep new and used batteries away from children.
Caution: If the battery compartment does not close securely, stop using the product and keep it away from children.
Caution: If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
Caution: Risk of fire or explosion if the battery is replaced by an incorrect type.

FCC Information
Please take attention that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

Regulatory Information
This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see www.recyclethis.info.
2006/66/EC and its amendment 2013/56/EU (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return thebattery to your supplier or to a designated collection point. For more information see www.recyclethis.info.

EC DECLARATION OF CONFORMITY
Hereby, Hangzhou EZVIZ Software Co., Ltd. declares that the radio equipment type [CS-A1S-32W (E2G), CS-A1-32W, CS-A3, CS-T1C, CS-T2C, CS-T3C, CS-T9-A, CS-T4-A] is in compliance with Directive 2014/53/EU.
The full text of the EC DECLARATION OF CONFORMITY is available at the following web link: http://www.ezvizlife.com/declaration-of-conformity.
Use only the power adapters listed in the Table.

ADS-5RH-06 05050EPB(UK),
ADS-5RH-06 05050EPG(EU), ADS-5RH-06 05050EPSA(AU),
ADS-5RH-06 05050EPBR(BR), ADS-5RH-06 05050EPI(IN),
ADS-5MA-06A 05050GPK(KR)
CS-T9-A/
CS-A3/
CS-A1S-32W (E2G)| Sichuan Jiuzhou Electronic Technology Co., Ltd| DYS05100CP-U, DYS05100CP-E

102030403, A

Documents / Resources

| EZVIZ CSA3W Home Gateway [pdf] User Guide
CSA3W, 2APV2-CSA3W, 2APV2CSA3W, CSA3W Home Gateway, CSA3W, Home Gateway
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References

• EZVIZ - Creating Easy Smart Homes
• Declaration of Conformity | EZVIZ
• HOME

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