D RR 230829 Surveillance Camera Instruction Manual

D RR 230829 Surveillance Camera

Product Information

Specifications

• 4G Antenna/Antenna connector
• LED Display PIR
• 30 Infrared LEDs
• Light Sensor
• Camera Lens
• Motion Detector (PIR Sensor)
• Locking Mechanism
• Microphone
• SIM Card Slot
• SD Card Slot
• QR Code (Serial Number)
• TEST Button
• SD Format Button
• Reset Button
• ON/OFF Slider
• LED Status Indicators
• Battery Compartment
• USB-C Port
• External Battery Connection DC 12V
• Nano-SIM + Micro-SIM + Mini-SIM Adapter
• USB-C Data Cable
• Fastening Strap

Product Usage Instructions

Inbetriebnahme

Remove the protective film from the PIR sensor (06).

Antenne montieren

1. Remove the yellow protective cap from the antenna connector (01).
2. Screw the supplied antenna onto the connector.

Frequently Asked Questions (FAQ)

1. What should I do before using the product for the first time?
   Before using the product for the first time, please read the user manual and safety instructions carefully.

2. Are there any warnings regarding the batteries/accumulators?
   Yes, there are warnings regarding the batteries/accumulators. Please refer to section 02 of the user manual for more information.

3. Are there any data protection regulations?
   Yes, there are data protection regulations. Please refer to section 03 of the user manual for more information.

THANK YOU very much for choosing a quality product by DÖRR.
Please read the instruction manual and the safety hints carefully before using the device for the first time.
Keep the operating instructions together with the device for reference. If other people use this device, provide them with these instruc-tions. If you sell the unit, this manual forms an integral part of the device and must be supplied with it.
DÖRR is not liable for damage caused by improper use or failure to observe the operating and safety instructions.
In the event of damage caused by improper handling or by external influence, the guarantee or warranty claim becomes void. Any manipulation, structural modification of the product or opening of the housing by the user or an unauthorized third party shall be considered improper handling.

SAFETY HINTS

• This device is not a toy! To prevent accidents and suffocation keep the device, the accessories and the packing materials away from children and pets.
• People with physical or cognitive disabilities should use the camera with supervision.
• People with cardiac pacemakers, defibrillators or any other electrical implants should maintain a minimum distance of 30 cm, as the device generates magnetic fields.
• Your camera is fitted with weatherproof housing according to protection class IP66 (dust and jet waterproof) so that the camera can be used outdoors. Nevertheless, protect the camera from extreme weather conditions and direct sunlight.
• Make sure to use only fresh Mignon AA LR6 1.5V Alkaline Manganese batteries or rechargeable NiMH or Lithium batteries of the same type and brand. Never combine Alkaline Manganese batteries with NiMH or Lithium batteries! When inserting the batteries please respect the correct polarity (+/-). Please remove batteries when device is not in use for a longer period.
• Only use SD/SDHC memory cards from 8GB to 32GB (SDXC 64GB to max. 128GB see chapter 06.3.1). Using a micro SD card in combination with an adapter may lead to malfunctions.
• Do not drop the camera onto a hard surface. Do not use the camera if it has been dropped. In this case a qualified electrician should inspect the camera before you use it again.
• Do not attempt to repair the devise by yourself. Risk of electrical shock! When service or repair is required, contact qualified service personnel.
• Do not open the camera housing (except the housing lid and the battery compartment) – the warranty will become void. The housing may only be opened by qualified DÖRR GmbH staff.
• LED bulbs can only be replaced by qualified DÖRR GmbH staff.
• Do not use the camera nearby devices that generate strong electromagnetic fields.
• Avoid touching the camera lens with your fingers.
• Protect the camera against extensive dirt. Never use aggressive cleansing agents or benzine to clean the camera. We recommend a soft, slightly damp microfiber cloth to clean the outer parts of the camera and the camera lens. Make sure to remove batteries before cleaning.
• Store the camera in a dust-free, dry and cool place when not in use.
• If the device is defective or without any further use, dispose of the device according to the Waste Electrical and Electronic Equipment Directive WEEE. For further information, please contact your local authorities.

SAFETY HINTS FOR BATTERIES/ACCUMULATORS

Only use high-quality batteries or accumulators of popular brands. When inserting the batteries or accumulators, please respect the correct polarity (+/-). Do not insert batteries of different types and always replace all batteries at the same time. Never combine Alka-line Manganese batteries with NiMH or Lithium batteries! Do not combine used batteries with fresh batteries. Please remove batteries/accumulators when device is not in use for a long period of time. Do not throw the batteries/accumulators into fire, do not short-circuit and do not disassemble them! Never charge non-rechargeable batteries – risk of explosion! Remove empty batteries immediately from the device to avoid the leaking of battery acid. Remove leaking batteries from the device immediately. Clean the contacts before inserting fresh batteries. Risk of battery acid burn! In case of contact with battery acid, rinse the affected area immediately with water and contact a doctor. Batteries can be dangerous to life if swallo-wed. Keep batteries/accumulators away from small children and pets. Do not dispose of batteries in household waste (see also chapter „Disposal of Batteries/Accumulators“).

PRIVACY POLICY

In every country, legal data protection rules apply. As these rules may vary per country, please contact the appropriate authorities to learn about the latest privacy policy in your country. In any case kindly note:

• Do not observe public areas such as sidewalks, roads, parking lots etc.
• Never observe your staff.
• Respect the general right of privacy.
• Do not publish pictures showing individuals without having their permission. Do not publish pictures showing identifiable automobile license plates.
• Make aware of the observed areas with a sign and inform your neighbours and visitors if necessary.

MOBILE PHONE COSTS FOR PICTURE/VIDEO TRANSMISSION

Data exchange via mobile transmission always cause extra costs. These costs may vary depending on your provider and selected tariff and are not covered by the purchase of this camera. Please contact your mobile phone provider for tariff and costs.

NOMENCLATURE

1. Antenna/antenna connection
2. PIR LED indicator
3. each 30 infrared LEDs
4. Light sensor
5. Camera lens
6. Motion detector (PIR sensor)
7. Tension lock
8. Eyelet for U-lock (lock optional)
9. Microphone
10. SIM card slot
11. SD card slot
12. QR Code (serial number)
13. TEST button
14. Button SD Format
15. Reset button
16. Slide control (ON/OFF)
17. LED status indicators
    • 17a) Operating status
    • 17b) Signal strength
    • 17c) Battery status
    • 17d) SD card status
    • 17e) Network status
    • 17f-g) DÖRR Cloud error indicators
18. Battery compartment
19. USB-C port
20. Connection external battery DC 12V
21. ¼” thread mount
22. Eyelet for cable lock (lock optional)
23. Eyelets for mounting strap
24. Nano-SIM + Micro-SIM + Mini-SIM Adapter
25. USB-C data cable
26. Mounting strap

COMMISSIONING

Remove the protective foil from the PIR sensor (06).

? IMPORTANT
To avoid camera damages, make sure that camera is switched off (slide control 16 = OFF) for the following steps!

Mounting the antenna
Remove the yellow protective cap from the antenna connection (01) and screw on the supplied antenna.

Inserting the batteries

CAUTION
Make sure to use only fresh Mignon AA LR6 1.5V Alkaline Man-ganese batteries or rechargeable NiMH or Lithium batteries of the same type and brand. Never combine Alkaline Manganese bat-teries with NiMH or Lithium batteries! When inserting the batteries please respect the correct polarity (+/-). Please remove batteries when device is not in use for a longer period.
Open the camera releasing the lateral tension lock (07). Make sure that the slide control (16) is on position OFF. Insert 12 AA 1,5V batteries or rechargeable NiMH or Lithium batteries (not included) into the battery compartment (18). Respect correct polarity (+/-).

NOTICE
If you operate the camera with NiMH or Lithium batteries, please select NiMH or Lithium later in the APP/Web in the menu item „Bat-tery type“ to ensure an accurate indication of the battery status.
For alternative power supplies, please read chapter 10.3.

Inserting a SD/SDHC/SDXC memory card

NOTICE
Only use SD/SDHC/SDXC memory cards from 8GB to max. 128GB. Using a micro SD card in combination with an adapter may lead to malfunctions. Make sure that the SD card is formatted and unlocked. To format the SDcard with the camera, please read chapter 06.3.2.

Insert the SD/SDHC/SDXC memory card (not included) with the label facing upwards into the SD card slot (11) until it snaps into place.

? IMPORTANT SDXC Memory Cards 64 GB & 128 GB
Due to their standard formatting, SDXC memory cards with 64 GB and 128 GB must be formatted with the camera before use. How to format the SDXC card with the camera, please read the following chapter 06.3.2.

Format SD/SDHC/SDXC card with the camera

1. Insert the SD/SDHC/SDXC memory card (not included) with the label facing upwards into the SD card slot (11) until it snaps into place.
2. Set the slide control (16) to the ON position. For example, use a pen to press the SD Format button (14) and hold it down for approx. 10 seconds until the LED 17d) starts flashing yellow:
3. After 10 flashes and successful formatting, the LED 17d) lights up constantly green. When setting up for the first time, plea-se switch the camera off again (slide control (16) to the OFF position).

Inserting a SIM card

In order to use the mobile transmission function, make sure to in-sert a SIM card (not included) into the SIM card slot (10). Please mind the symbol above the SIM card slot which shows how to insert the card correctly.
Nano-SIM, Micro-SIM cards and Mini-SIM cards can only be used with the adapters supplied (24).

? IMPORTANT

• The PIN request has to be deactivated, you can do this directly in the shop where you bought the SIM card, or with help of a mobile phone.
• Make sure the SIM card is activated for the mobile data trans-mission and if necessary has sufficient credit.
• For the mobile data transmission, the camera needs the para-meter data of the respective provider. For all supported SIM card providers, please refer to:

https://doerr.media/manuals/simCard_Provider.pdf

SIM card providers that are not on the list currently cannot be used.

NOTICE
We recommend using the simHERO multi-network card. See chapter 10.4.

Download the DöRR APP
To install the DÖRR APP, scan the corresponding QR code for Android or iOS inside the gift box with your smartphone or download the APP directly in the Play Store for Android or in the APP store for iOS.

Register and scan the QR code

Picture 1 Register with your email address and a password and tap to:
No account? Register now!
You will receive a confirmation email from DÖRR to the registered email address. Follow the link in this email for successful registration. Log in with the data used for registration.

• Picture 2 Press the camera icon

• Picture 3 Press at Add camera

• Picture 4 The QR code scanner function will start. Use your Smartphone to scan the QR code (12) in the camera housing. Alternatively, you can enter the serial number manually. You will find the serial number inside of camera housing or on the gift box.
  Switch the slide control (16) to position ON.

• Picture 5 Please enter a name for the camera

DÖRR SnapShot Cloud 4G/4G Pro website

You may also register and log in via our website with your PC/laptop:
https://www.doerr.cloud/
We recommend using Google Chrome Browser.

NOTICE
The appearance/symbols in the app and on the website may vary. However, the settings and functions are identical and as described in the following chapters

Switch on / Camera status check
After you have switched on the camera, the camera will now check all relevant functions. During this process, the operating status LED (17a) and all other LEDs flash green. As soon as the operating status LED (17a) lights up green continuously , the check is complete and your camera is ready for registration/use.

Unregistered camera:
Camera remains in registration mode for 5 minutes. After this, the camera switches to standby mode (see chapter 07.2) and the LEDs and PIR LED indicator (02) go out.

Already registered camera:
After approx. 1 minute, the camera switches to the defined working mode (LEDs and PIR LED indicator (02) go out).
You can return to the status view (LEDs light up) at any time by pressing the TEST button (13).

NOTICE
When setting up your camera for the first time, the LED status indicators (17f) and (17g) flash green until the camera has been successfully registered. Registration is complete as soon as you have clicked on Save settings in the app/web interface (see page 35).
Should a critical error occur during the check, the operating status LED (17a) will light up red constantly . For troubleshooting, as well as for information on the other LED status indicators (17b – 17e), please read the table below (chapter 06.7.1).

IMPORTANT
If the LED status indicators (17f) and/or (17g) light up or flash red , please contact our service department at +49 731 970 37 69 or by email at [email protected].

LED status indicators

DÖRR Service Department

• ☎ +49 731 970 37 69
• ✉ [email protected]3

CAMERA SETTINGS IN THE APP/WEB INTERFACE

Default settings are marked with (*)

NOTICE › during initial setup of the camera
After you have tapped on Save Settings , your registration is completed. After successful registration, the LED status indicators (17f) and (17g) stop flashing and light up green constantly . The camera will reboot within a few seconds. As soon as all LEDs light up green / yellow constantly, your camera is in working mode after approx. 60-70 seconds.

NOTICE › Standby Mode
If you do not complete the camera registration, the camera switches to standby mode after 5 minutes. To continue registration, either press the TEST button (13) or switch the camera off and on again using the slide control (16). Please refer to chapter 06.8 to complete the registration.

FURTHER FUNCTIONS

Test Recordings
Option 1: Request a real-time image as described on page 37 in the „Camera“ section.
Option 2: To trigger a test recording manually on the camera, press the TEST button (13) once when the status display is active and the camera is ready for use (see chapter 06.8) to obtain media in the defined setting.
While the data is being written to the SD card, the SD card LED (17d) flashes green . While the test recording is being loaded into the DÖRR Cloud, the DÖRR Cloud LED (17f) flashes green .
To view your test recording, go to „Media“ in the DÖRR APP and tap on the corresponding camera.

Deleting/Re-registering a camera
In case you want to sell your camera, please follow these steps:

1. Delete the camera in the APP/web interface:
   Cameras › tap on the camera to be deleted ›

Reset the camera to factory settings
To do this, press the RESET button (15) on the camera, e.g. with a pen, for approx. 10 seconds until all LEDs briefly light up green twice . You or the new owner can now register the camera again in the DÖRR APP.

In the event of theft
If your camera is stolen, do NOT delete it from the APP, as this is the only way to ensure that the thief cannot register the camera. Contact our service via the „Report as stolen“ function and enter your contact details there.

MOUNTING / DIRECTING

Mounting and directing the camera

• Pull the supplied mounting strap (26) through the eyelet (23) on the backside of the camera. Mount the camera to a tree, pole or any other suitable object. Do not fix the belt finally at this stage.
• We recommend placing the camera at a height of 0.75 m to 1.00 m.
• The optimal distance to the subject is between 3 and 10 m. Larger distances are possible as well, but then the reliability of the motion sensor is no longer given. The camera lens (05) should now point to where the object is expected to show up.
• To verify your camera is hung up in the correct angle, we recommend taking a view test record (see Chapter 08.1). The camera should be directed in a way that the object will appear in the center of the picture.
• You may have to re-adjust the camera and take another test shot.
• Once the camera position is correct, the mounting belt (26) can be tightened to hold the camera firmly.

NOTICE
Please also note Chapter 10 with our extensive range of accessories for installation and anti-theft protection

Notes for mounting the camera

PIR sensor
The PIR sensor triggers only under specific circumstances within a certain range. The capturing of objects strongly depends on temperature, vegetal cover, reflecting surfaces etc. Under perfect conditions the recognition range can be up to 20 m. Usually, you may expect a range of 15 m. It may take a few attempts to find a good position for the camera. During photo test, be aware that animals are usually remarkably smaller than human beings. Animals might be below the PIR sensor detection range and not be captured.

Light conditions

Avoid direct backlight when mounting the camera. The lens should not point directly into the sun and the camera should not be placed in shadow.

Weather protection
Although the camera is weatherproof and well-suited for outdoor use (dust and jet water protected according to IP66 protection class) we recommend mounting the camera in a secured place not facing the weather-exposed side. Prevent the camera from driving rain and constant exposure to sunlight. After a long period of humidity caused by rain or fog, the camera should be placed in a dry area for a few days.

OPTIONAL ACCESSORIES

Optional mounting accessories
Our optional accessories such as the patented DÖRR holding fixture in combination with the DÖRR universal adapter are designed for fast and easy mounting of the camera at a tree, wall or other objects. The camera clicks into the holding fixture and is firmly held in place. The camera can be removed easily for a quick change of place of action. The ball head ensure a flexible direction of the camera. The fixture is rotatable by 360° and swivels up to 30° in all directions: DÖRR Holding Fixture Multi for SnapShot www .doerr-outdoor.de/204490

Optional anti-theft devices
Pull a padlock (available as accessory) through the eyelet (08) to lock the camera housing:

DÖRR Combination Lock 3-digits small
www.doerr-outdoor.de/204454

Use our DÖRR cable lock (available as accessory) and pull it through the eyelet for cable lock (22) on the backside of the camera to secure it against theft:

DÖRR Universal Cable Lock 1,80 m
www.doerr-outdoor.de/204452

Matching:
DÖRR Combination Lock 3-digits medium
www.doerr-outdoor.de/204454

For a very high level of security, lock the camera in our weatherproof and rust-free DÖRR metal housing „Made in Germany“, which optimally protects your camera against theft, vandalism, and extreme weather conditions

DÖRR Metal Housing for SnapShot Cloud 4G/Pro 4G
www.doerr-outdoor.de/204461

Alternative power supplies
Use the DÖRR solar panel with an internal Lithium Ion battery 1500 mAh for a sustainable and extended runtime. Optionally available in our DÖRR webshop:

DÖRR Solar Panel Li-1500 12V/6V
www.doerr-outdoor.de/204446

Alternatively, the camera can be operated with an external 12V battery in conjunction with our DÖRR battery cable. All are optionally available in our DÖRR webshop:

Lead Battery 12V/12Ah
www.doerr-outdoor.de/204351

DÖRR Battery Cable 2m with flat plug
www.doerr-outdoor.de/204364

Both the solar panel and an external battery need to be plugged into the camera’s DC 12V port (20). Any inserted batteries do not need to be removed when using external power supplies. The camera automatically reverts to the inserted batteries as soon as the external power supply is disconnected.

SIM Hero multi-network card
For optimum operation in all European countries, we recommend the SIM Hero multi-network card to benefit from the advantages of the special DÖRR tariffs and always the best local network:

simHERO M2M SIM card
www.doerr-outdoor.de/204445

Visit our web shop www.doerr-outdoor.de
for a great variety of surveillance camera accessories and get more information on our wide assortment of hunting and outdoor items!

CLEANING AND STORAGE

Never use aggressive cleansing agents or benzine to clean the device. We recommend a soft, slightly damp microfiber cloth to clean the outer parts of the device. Remove batteries before cleaning! Store the device in a dust-free, dry and cool place. This device is not a toy – keep it out of reach of children. Keep away from pets

SCOPE OF DELIVERY

TECHNICAL SPECIFICATIONS

• Recording capability Photo / Video with audio / Photo+Video with audio
• Mobile picture transmission Yes
• Mobile video transmission Yes (subscription required)
• Combined picture and video recording Yes
• Number of LEDs / LED Type 60 Invisible Infrared LEDs, 940nm
• Flash range max. approx. 20 m
• Detection range motion sensor approx. 20m / 60°
• Picture angle approx. 60°
• Trigger speed PIR sensor approx. 0,4 – 0,7 sec.
• Image sensor 5MP Colour CMOS Sensor
• Aspect Ratio 4:3
• Picture resolution stored 24 MP/16 MP/12 MP/8 MP/5 MP (*interpolated)
• Picture resolution sent Thumbnail (1920×1440)/24 MP/16 MP/12 MP/8 MP/5 MP (*interpolated)
• Digital picture format JPEG
• Video resolution stored + sent Full HD 1080P / HD 720P / WVGA
• Video length 5 – 59 sec.
• Digital video format MP4
• Lens F=2.0/60°
• Multiple shots (pictures per release) 1 – 5 photos
• Delay PIR Sensor 5 sec. – 24 hours
• Sensitivity PIR sensor 1 – 9 steps
• Time frames per day 2
• Time lapse function Yes
• Time stamp on image Longitude and latitude, resolution, battery status, temperature (°F/°C), moon phase, date, time
• Languages DE, GB, FR, ES, IT, CZ, DK, FI, HU, NL, SE
• Memory card
• SD/SDHC 8GB up to max. 32GB; SDXC 64GB up to max. 128GB see instruction manual (memory card not included)
• SIM card format Standard SIM (Nano-SIM+Micro-SIM+Mini-SIM with adapter, SIM card not included)
• Mobile radio module LTE Cat1; EU; 4G/3G/2G
• Frequency band LTE-FDD: B1/B3/B7/B8/B20/B28, WCDMA: B1/B8, GSM/EDGE: B3/B8
• GPS Yes
• Power supply 12x Mignon AA LR6 1.5V alkaline batteries or equivalent NiMH or Lithium batteries (not included)
• Operating voltage DC 12V / 2A
• Power consumption approx. while operation Ø 107mA-300mA by day, 115mA-777mA by night / standby 0.084mA
• Runtime in standby mode approx. 8 month with 12x AA batteries
• Socket for external battery Yes
• USB port USB-C
• Thread mount 1/4″ Yes
• Ingress protection code IP66
• Operating temperature approx. -20°C to +55°C
• Storage temperature approx. -25°C to +60°C
• Relative humidity approx. 5% – 90%
• Colour camouflage/green
• Dimensions approx. 11,5 x 14,5 x 7,5 cm, height with antenna: 37 cm
• Weight without batteries approx. 394 g

DÖRR GmbH reserves the right to make technical changes without notice

DISPOSAL, CE MARKING, SIMPLIFIED EU DECLARATION OF CONFORMITY

DISPOSAL OF BATTERY/ACCUMULATOR
Batteries and rechargeable batteries are marked with the symbol of a crossed- out waste bin. This symbol indicates that empty batteries or rechargeable batteries that can no longer be recharged must not be disposed of in household waste. Old batteries may contain harmful substances that can cause damage to health and the environment. As the end user, you are legally obliged to return used batteries (under German battery law, Section 11 Act Revising the Law of Waste-Related Product Responsibility for Batteries and Accumulators). You can return batteries free of charge after use at the point of sale or in your immediate vicinity (e.g. at municipal collection points or in shops). You can also return batteries to the seller by post

WEEE INFORMATION
The WEEE (Waste Electrical and Electronic Equipment) Directive, which came into force as European law on 13 February 2003, led to comprehensive changes in the disposal of discarded electrical equipment. The primary purpose of this directive is to prevent waste while promoting reuse, recycling and other forms of reprocessing to reduce waste. The WEEE logo (dustbin) shown on the product and on the packaging indicates that the product must not be disposed of in normal household waste. You are responsible for delivering all discarded electrical and electronic equipment to appropriate collection points. Sorting waste for separate collection and sensible recycling of packaging waste helps to use natural resources more sparingly. Furthermore, e-waste recycling is a contribution to preserving our environment and thus also people‘s health. Further information on the disposal of electrical and electronic equipment, recycling and collection points can be obtained from local authorities, waste disposal companies, specialist retailers, and the manufacturer of the device.

DISPOSAL OF THE PACKAGING
Dispose of the packaging by type. Give cardboard to the waste paper, foils to the collection of recyclables.

CONFORMITY WITH ROHS
This product complies with the European RoHS Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment and variations thereof.

CE MARK
The imprinted CE mark complies with the applicable EU standards and indicates that the device meets the requirements of all EU directives applicable to this product.

SIMPLIFIED EU DECLARATION OF CONFORMITY
Hereby, DÖRR GmbH declares that the radio equipment type [204448] complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: https://www.doerr- outdoor.de/204448

DÖRR GmbH
Messerschmitt. 1
D-89231 Neu-Ulm
Fon : +49 731 970 37 69
[email protected]
https://doerr-outdoor.de
DÖRR Überwachungskamera
SnapShot Cloud Pro 4G
Artikel Nr. 204448
Made in China
doerr-outdoor.de

References

• Dörr Outdoor
• Dörr Outdoor

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