ASUS 90PF03J1 Desktop PC User Guide
- June 15, 2024
- Asus
Table of Contents
- ASUS 90PF03J1 Desktop PC
- Product Information
- Chapter 1: Getting started
- Enabling fast startup
- Chapter 3: Using your computer
- Configuring the USB ports using the BIOS
- Appendix
- FAQ
- Notices
- CLASS 1 LASER PRODUCT
- Chapter 6: Troubleshooting
- Cannot access the Internet
- Chapter 6: Troubleshooting
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
ASUS 90PF03J1 Desktop PC
Product Information
Specifications
- Model: ASUS Desktop PC
- Model Numbers: D700MD/S700MD/D700MDES/M700MD/D700MD_CZ, D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN
- Edition: E22737 Revised Edition V3 November 2023
Chapter 1: Getting started
Welcome!
Welcome to the ASUS Desktop PC User Guide. This guide will help you set up
and use your computer effectively.
Getting to know your computer
Before starting, it’s important to familiarize yourself with the different
parts and features of your ASUS Desktop PC. Refer to the user manual for
detailed information on the components and their functions.
Setting up your computer
Follow the steps below to set up your computer:
- Unpack the ASUS Desktop PC and all included accessories.
- Connect the necessary cables, such as power cable and display cables, to the appropriate ports on your computer and the external devices.
- Place the computer in a well-ventilated area with sufficient space for airflow.
- Turn on the computer by pressing the power button.
- Follow the on-screen instructions to complete the initial setup process.
Turning your computer ON
To turn on your ASUS Desktop PC, press the power button located on the
front panel of the computer case. Wait for the computer to boot up and load
the operating system.
Enabling fast startup
To enable fast startup:
- Click on the Start menu and select “Settings”.
- In the Settings window, click on “System”.
- Go to the “Power & sleep” tab.
- Under the “Additional power settings” section, click on “Choose what the power buttons do”.
- Click on “Change settings that are currently unavailable”.
- Scroll down to the “Shutdown settings” section and check the box next to “Turn on fast startup”.
- Click “Save changes”.
Chapter 2: Connecting devices to your computer
Connecting a USB storage device
To connect a USB storage device to your ASUS Desktop PC:
- Locate an available USB port on your computer.
- Insert the USB storage device into the USB port.
- Wait for your computer to detect the device. You can access the files on the USB storage device through File Explorer.
Connecting microphone and speakers
To connect a microphone and speakers to your ASUS Desktop PC:
- Locate the audio ports on your computer. The microphone port is usually pink, and the speaker/headphone port is usually green.
- Connect the microphone to the microphone port and the speakers to the speaker/headphone port.
- Adjust the volume settings on your computer if necessary.
Changing to the external audio output
If you want to change the audio output to external speakers or headphones:
- Right-click on the volume icon in the taskbar.
- Select “Playback devices” from the menu.
- In the Sound window, select the desired audio device from the list of playback devices.
- Click “Set Default” and then click “OK”.
Connecting multiple external displays
If you want to connect multiple external displays to your ASUS Desktop PC:
- Ensure that your computer has the necessary ports to support multiple displays.
- Connect each display to the corresponding ports on your computer.
- Adjust the display settings in the operating system to extend or duplicate the desktop across multiple displays.
Connecting an HDTV
To connect your ASUS Desktop PC to an HDTV:
- Locate the HDMI port on your computer and the HDMI input port on your HDTV.
- Connect one end of an HDMI cable to the HDMI port on your computer and the other end to the HDMI input port on your HDTV.
- Change the input source on your HDTV to the corresponding HDMI port.
- Your computer’s display should now appear on the HDTV.
Chapter 3: Using your computer
Proper posture when using your Desktop PC
When using your ASUS Desktop PC, it’s important to maintain proper posture
to avoid discomfort or strain. Follow these guidelines:
- Sit up straight with your back against the chair.
- Keep your feet flat on the floor.
- Position the monitor at eye level.
- Use a comfortable keyboard and mouse.
Using the memory card reader (Optional)
If your ASUS Desktop PC is equipped with a memory card reader:
- Locate the memory card reader on your computer.
- Insert the memory card into the appropriate slot.
- Wait for your computer to detect the memory card. You can access the files on the memory card through File Explorer.
Using the optical drive (on selected models only)
If your ASUS Desktop PC has an optical drive:
- Press the eject button on the optical drive to open the tray.
- Place a disc on the tray and gently push it back in.
- Wait for your computer to detect the disc. You can access the contents of the disc through File Explorer or the appropriate software.
Configuring the USB ports using the BIOS
To configure the USB ports using the BIOS:
- Restart your computer and enter the BIOS setup by pressing a specific key (usually Del or F2) during startup.
- Navigate to the “USB Configuration” or similar section in the BIOS setup.
- Configure the USB port settings according to your preferences.
- Save the changes and exit the BIOS setup.
Configuring the HDD security setting using the BIOS
To configure the HDD security setting using the BIOS:
- Restart your computer and enter the BIOS setup by pressing a specific key (usually Del or F2) during startup.
- Navigate to the “Security” or similar section in the BIOS setup.
- Configure the HDD security settings, such as setting a password for the hard drive.
- Save the changes and exit the BIOS setup.
Chapter 4: Connecting to the Internet
Wired connection
To connect your ASUS Desktop PC to the Internet using a wired connection:
- Connect one end of an Ethernet cable to the Ethernet port on your computer and the other end to a router or modem.
- Wait for your computer to establish a connection. You should now have Internet access.
Chapter 5: Using ASUS Business Manager
ASUS Business Manager
ASUS Business Manager is a software application that provides various tools
and features for managing your ASUS Desktop PC. Refer to the user manual or
ASUS website for detailed instructions on using ASUS Business Manager.
Chapter 6: Troubleshooting
Troubleshooting
If you encounter any issues with your ASUS Desktop PC, refer to the
troubleshooting section in the user manual or visit the ASUS support website
for assistance.
Appendix
Starting for the first time
When starting your ASUS Desktop PC for the first time:
- Follow the on-screen instructions to complete the initial setup process.
- Configure the necessary settings, such as language, time zone, and user accounts.
- Install any additional software or updates as prompted.
Start menu
The Start menu is the central hub for accessing programs, files, and
settings on your ASUS Desktop PC. Click on the Start button in the taskbar to
open the Start menu.
Connecting to wireless networks
To connect your ASUS Desktop PC to a wireless network:
- Click on the network icon in the taskbar.
- Select the desired wireless network from the list of available networks.
- Enter the network password if prompted.
- Your computer should now be connected to the wireless network.
FAQ
Q: Where can I find support for my ASUS Desktop PC?
A: You can visit the ASUS support website at https://www.asus.com/support/
for multi-language support and assistance.
ASUS Desktop PC
User Guide
D700MD/S700MD/ D700MDES/M700MD/
D700MD_CZ
D500MD/S500MD/ D500MDES/M500MD/ D500MD_CZ/D500MD_IN
E22737 Revised Edition V3 November 2023
Copyright © 2023 ASUSTeK Computer Inc. All Rights Reserved. No part of this
manual, including the products and software described in it, may be
reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form or by any means, except documentation
kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK Computer Inc. (“ASUS”). Product warranty or service will
not be extended if: (1) the product is repaired, modified or altered, unless
such repair, modification of alteration is authorized in writing by ASUS; or
(2) the serial number of the product is defaced or missing. ASUS PROVIDES THIS
MANUAL “AS IS”WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS,
ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND
THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND
INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY,
AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE
CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY
FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE
PRODUCTS AND SOFTWARE DESCRIBED IN IT. Products and corporate names appearing
in this manual may or may not be registered trademarks or copyrights of their
respective companies, and are used only for identification or explanation and
to the owners’ benefit, without intent to infringe.
SERVICE AND SUPPORT Visit our multi-language website at
https://www.asus.com/support/.
Notices
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions
for you to be able to responsibly recycle our products, batteries, other
components, as well as the packaging materials. Please go to
http://csr.asus.com/english/Takeback.htm for the detailed recycling
information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and
Restriction of Chemicals) regulatory framework, we published the chemical
substances in our products at ASUS REACH website at
http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: · This device may not cause harmful
interference; and · This device must accept any interference received
including interference that may cause
undesired operation. This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with manufacturer’s instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: · Reorient or relocate
the receiving antenna. · Increase the separation between the equipment and
receiver. · Connect the equipment to an outlet on a circuit different from
that to which the receiver is
connected. · Consult the dealer or an experienced radio/TV technician for
help.
The use of shielded cables for connection of the monitor to the graphics card
is required to assure compliance with FCC regulations. Changes or
modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
Lithium Battery Warning
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer. Dispose of
used batteries according to the manufacturer’s instructions.
Avertissement relatif aux batteries Lithium
ATTENTION ! Danger d’explosion si la batterie n’est pas correctement
remplacée. Remplacer uniquement avec une batterie de type semblable ou
équivalent, recommandée par le fabricant. Jeter les batteries usagées
conformément aux instructions du fabricant.
Compliance Statement of Innovation, Science and Economic Development Canada
(ISED)
This device complies with Innovation, Science, and Economic Development Canada
licence exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired
operation of the device: Operation in the band 51505250 MHz is only for
indoor use to reduce the potential for harmful interference to co-channel
mobile satellite systems. CAN ICES-003(B)/NMB-003(B)
Déclaration de conformité de Innovation, Sciences et Développement économique
Canada (ISED)
Le présent appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canadaapplicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de
l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement. La bande 5150
5250 MHz est réservée uniquement pour une utilisation à l’intérieur afin de
réduire les risques de brouillage préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux. CAN ICES-003(B)/NMB-003(B)
IC: Canadian Compliance Statement
Complies with the Canadian ICES-003 Class B specifications. This device
complies with RSS 210 of Industry Canada. This Class B device meets all the
requirements of the Canadian interferencecausing equipment regulations. This
device complies with Industry Canada license exempt RSS standard(s). Operation
is subject to the following two conditions: this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Déclaration de conformité d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada. Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada. Le présent appareil est
conforme aux normes CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. Son utilisation est sujette aux deux conditions suivantes
: (1) cet appareil ne doit pas créer d’interférences et (2) cet appareil doit
tolérer tout type d’interférences, y compris celles susceptibles de provoquer
un fonctionnement non souhaité de l’appareil.
6
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications. This class B digital apparatus
complies with Canadian ICES-003.
Déclaration du Département Canadien des Communications
Cet appareil numérique ne dépasse pas les limites de classe B en terme
d’émissions de nuisances sonores, par radio, par des appareils numériques, et
ce conformément aux régulations d’interférence par radio établies par le
département canadien des communications. Cet appareil numérique de la classe B
est conforme à la norme NMB-003 du Canada.
VCCI: Japan Compliance Statement VCCI Class B Statement
This is a Class B product based on the standard of the VCCI Council. If this
is used near a radio or television receiver, it may cause radio interference.
Install and use equipment according to the instruction manual.
Equipment registered based on the confirmation measurement at the user
installation site.
This is a product for which interference was measured at the present
installation site and confirmed to comply with the standard of Voluntary
Control Council for Interference by Information Technology Equipment (VCCI).
Before using the equipment at any location other than the present installation
site, the member shall measure interference for confirmation and register the
result to VCCI.
India E-Waste (Management) Rules 2016
This product complies with the “India E-Waste (Management) Rules, 2016” and
prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls
(PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding
0.1% by weight in homogenous materials and 0.01 % by weight in homogenous
materials for cadmium, except for the exemptions listed in Schedule II of the
Rule.
RF Equipment Notices CE:
European Community Compliance Statement
The equipment complies with the RF Exposure Requirement 1999/519/EC, Council
Recommendation of 12 July 1999 on the limitation of exposure of the general
public to electromagnetic fields (0300 GHz). Wireless Radio Use This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency
band. Exposure to Radio Frequency Energy The radiated output power of the Wi-
Fi technology is below the FCC radio frequency exposure limits. Nevertheless,
it is advised to use the wireless equipment in such a manner that the
potential for human contact during normal operation is minimized. FCC
Bluetooth Wireless Compliance The antenna used with this transmitter must not
be colocated or operated in conjunction with any other antenna or transmitter
subject to the conditions of the FCC Grant. Bluetooth Industry Canada
Statement This Class B device meets all requirements of the Canadian
interference-causing equipment regulations. Cet appareil numérique de la Class
B respecte toutes les exigences du Règlement sur le matériel brouilleur du
Canada.
NCC: Wireless Statement
Japan RF Equipment Statement
KC (RF Equipment)
Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares
that this device is in compliance with the essential requirements and other
relevant provisions of Directive 2014/53/EU. Full text of EU declaration of
conformity is available at https://www.asus.com/support/. The Wi-Fi operating
in the band 5150-5350MHz shall be restricted to indoor use for countries
listed in the table below:
8
AT
BE
BG
CZ
DK
EE
FR
DE
IS
IE
IT
EL
ES
CY
LV
LI
LT
LU
HU
MT
NL
NO
PL
PT
RO
SI
SK
TR
FI
SE
CH
HR
UK(NI)
Simplified UKCA Declaration of Conformity ASUSTek Computer Inc. hereby
declares that this device is in compliance with the essential requirements and
other relevant provisions of The Radio Equipment Regulations 2017 (S.I.
2017/1206). Full text of UKCA declaration of conformity is available at
https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz
shall be restricted to indoor use for the country listed below:
UK
Optical Drive Safety Information Laser Safety Information
CD-ROM Drive Safety Warning
CLASS 1 LASER PRODUCT
WARNING! To prevent exposure to the optical drive’s laser, do not attempt to
disassemble or repair the optical drive by yourself. For your safety, contact
a professional technician for assistance.
Service warning label
WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW
DIRECTLY WITH OPTICAL INSTRUMENTS.
CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the
U.S. Food and Drug Administration implemented regulations for laser products
on August 2, 1976. These regulations apply to laser products manufactured from
August 1, 1976. Compliance is mandatory for products marketed in the United
States.
WARNING! Use of controls or adjustments or performance of procedures other
than those specified herein or in the laser product installation guide may
result in hazardous radiation exposure.
9
Safety information
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC
using a clean cellulose sponge or chamois cloth dampened with solution of
nonabrasive detergent and a few drops of warm water then remove any extra
moisture with a dry cloth. · DO NOT place on uneven or unstable work surfaces.
Seek servicing if the casing has been damaged. · DO NOT expose to dirty or
dusty environments. DO NOT operate during a gas leak. · DO NOT place or drop
objects on top and do not shove any foreign objects into the Desktop PC. · DO
NOT expose to strong magnetic or electrical fields. · DO NOT expose to or use
near liquids, rain, or moisture. DO NOT use the modem during electrical
storms. · Battery safety warning: DO NOT throw the battery in fire. DO NOT
short circuit the contacts. DO NOT disassemble the battery. · Use this product
in environments with ambient temperatures between 5°C (41°F) and 40°C (104°F).
· DO NOT cover the vents on the Desktop PC to prevent the system from getting
overheated. · DO NOT use damaged power cords, accessories, or other
peripherals. · To prevent electrical shock hazard, disconnect the power cable
from the electrical outlet before relocating the system. · Seek professional
assistance before using an adapter or extension cord. These devices could
interrupt the grounding circuit. · Ensure that your power supply is set to the
correct voltage in your area. If you are not sure about the voltage of the
electrical outlet you are using, contact your local power company. · If the
power supply is broken, do not try to fix it by yourself. Contact a qualified
service technician or your retailer.
10
“Do not ingest battery, Chemical Burn Hazard” This product contains a coin /
button cell battery. If the coin / button cell battery is swallowed, it can
cause severe internal burns in just 2 hours and can lead to death. Keep new
and used batteries away from children. If the battery compartment does not
close securely, stop using the product and keep it away from children. If you
think batteries might have been swallowed or placed inside any part of the
body, seek immediate medical attention.
Hazardous moving parts. Desktop should be completely shutdown before servicing
product. Replacing fan components should only be attempted by qualified
service personnel.
Hazardous Moving Parts Warning WARNING: Keep fingers and other body parts away
from any moving parts.
CAUTION: DO NOT loosen the thumb screws to access the internal area of your
device. If service or repair is required, return your device to an authorized
service center.
WARNING! Hot Internal replaceable parts and iron parts may cause burns.
Conventions used in this guide
To ensure that you perform certain tasks properly, take note of the following
symbols used throughout this manual.
DANGER/WARNING: Information to prevent injury to yourself when trying to
complete a task. CAUTION: Information to prevent damage to the components when
trying to complete a task. IMPORTANT: Instructions that you MUST follow to
complete a task.
NOTE: Tips and additional information to help you complete a task.
11
ENERGY STAR® Qualified Product ENERGY STAR® is a joint program of the U.S.
Environmental Protection Agency and the U.S. Department of Energy helping us
all save money and protect the environment through energy efficient products
and practices. All ASUS products with the ENERGY STAR® logo comply with the
ENERGY STAR® standard, and the power management feature is enabled by default.
The monitor is automatically set to sleep within 10 minutes of user
inactivity; the computer is automatically set to sleep within 30 minutes of
user inactivity. To wake your computer, click the mouse, press any key on the
keyboard, or press the power button. Please visit
https://www.energystar.gov/powermanagement for detail information on power
management and its benefits to the environment. In addition, please visit
https://www.energystar.gov for detail information on the ENERGY STAR® joint
program. *Note: ENERGY STAR® is NOT supported on Freedos and Linux-based
products.
Where to find more information
Refer to the following sources for additional information and for product and
software updates. ASUS website The ASUS website provides updated information
on ASUS hardware and software products. Refer to the ASUS website
www.asus.com. ASUS Local Technical Support Visit ASUS website at
https://www.asus.com/support/contact for the contact information of local
Technical Support Engineer.
12
Package contents
ASUS Desktop PC
Keyboard x1 (Optional)
Mouse x1 (Optional)
Power cord x1
Support DVD x1 (Optional) Recovery DVD x1 (Optional)
Installation Guide
ASUS mouse pad x 1 (Optional)
Installation Guide x1
Warranty card x1
· If any of the above items is damaged or missing, contact your retailer.
· The illustrated items above are for reference only. Actual product
specifications may vary with different models.
13
14
Chapter 1 Getting started
Chapter 1
Getting started
Welcome!
Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides
cutting-edge performance, uncompromised reliability, and usercentric
utilities. All these values are encapsulated in a stunningly futuristic and
stylish system casing.
Read the ASUS Warranty Card before setting up your ASUS Desktop PC.
· The Desktop PC does not support Windows® 7 operating system. ASUS is not
responsible for any loss or damage incurred by installing Windows® 7.
· Be careful when handling the desktop PC to prevent the risk of injury.
Getting to know your computer
Illustrations are for reference only. The ports and their locations, and the
chassis color vary with different models.
IMPORTANT! Do not use this Desktop PC for cryptocurrency mining (consuming a
vast amount of electricity and time to gain convertible virtual currency)
and/or related activities.
ASUS Desktop PC
15
D700MD/S700MD/D700MDES/M700MD/D700MD_CZ Front panel
ENGLISH
1. 5.25-inch optical disk drive bay (optional). There is an optical disk
drive in this bay. 2. Optical disk drive eject button. Press this button to
eject the optical disk drive tray. 3. Power button. Press this button to turn
on your computer. 4. HDD indicator. The LED lights up or blinks to indicate
the status of the HDD. 5. Headphone port. This port connects to a headphone.
6. Audio combo jack. This port connects to a headphone or speaker. You can
also connect
your headset or an external microphone. 7. USB 3.2 Gen 1 ports. The Universal
Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1) ports connect to USB
3.2 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others.
8. USB 3.2 Gen 2 ports. The Universal Serial Bus 3.2 Gen 2 (USB 3.2 Gen 2)
ports connect to USB
3.2 Gen 2 devices such as a mouse, printer, scanner, camera, PDA, and others.
9. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to
USB 2.0 devices such
as a mouse, printer, scanner, camera, PDA, and others. 10. USB 3.2 Gen 2
Type-C® port. The Universal Serial Bus 3.2 Gen 2 (USB 3.2 Gen 2) Type-C® port
connects to a USB 3.2 Gen 2 Type-C® device.
The output voltage of the USB 3.2 Gen 2 Type-C® port is 5V, 1.5A.
11. IC smart card reader & SD card reader (optional). Insert a smart card or
SD card into the appropriate slot.
16
Chapter 1: Getting started
D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN Front panel
ENGLISH
1. 5.25-inch optical disk drive bay (optional). There is an optical disk
drive in this bay.
2. Optical disk drive eject button. Press this button to eject the optical
disk drive tray.
3. Power button. Press this button to turn on your computer.
4. HDD indicator. The LED lights up or blinks to indicate the status of the
HDD.
5. Headphone port. This port connects to a headphone.
6. Audio combo jack. This port connects to a headphone or speaker. You can
also connect your headset or an external microphone.
7. USB 3.2 Gen 1 ports. The Universal Serial Bus 3.2 Gen 1 (USB 3.2 Gen 1)
ports connect to USB 3.2 Gen 1 devices such as a mouse, printer, scanner,
camera, PDA, and others.
8. USB 3.2 Gen 2 ports. The Universal Serial Bus 3.2 Gen 2 (USB 3.2 Gen 2)
ports connect to USB 3.2 Gen 2 devices such as a mouse, printer, scanner,
camera, PDA, and others.
9. IC smart card reader & SD card reader (optional). Insert a smart card or
SD card into the appropriate slot.
ASUS Desktop PC
17
D700MD/S700MD/D700MDES/M700MD/D700MD_CZ Rear panel
ENGLISH
1. PS/2 mouse port (green). This port is for a PS/2 mouse.
2. PS/2 keyboard port (purple). This port is for a PS/2 keyboard.
3. DisplayPorts. These ports are for DisplayPort-compatible devices.
4. HDMITM port. This port is for a High-Definition Multimedia Interface
(HDMITM) connector, and is HDCP compliant allowing playback of HD DVD, Blu-
ray, and other protected content.
5. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to
USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
6. Microphone port (pink). This port connects to a microphone.
7. Line Out port (lime).This port connects to a headphone or speaker. In a 4,
5.1, or 7.1-channel configuration, the function of this port becomes Front
Speaker Out.
8. Line In port (light blue). This port connects to a tape, CD, DVD player,
or other audio sources.
Refer to the audio configuration table below for the function of the audio ports in the 2, 4, 5.1, or 7.1-channel configuration.
Audio 2, 4, 5.1, or 7.1-channel configuration
Port
Light Blue (Rear panel) Lime (Rear panel) Pink (Rear panel) Lime (Front panel)
Headset 2-channel
Line In Line Out Mic In
–
4-channel
5.1-channel
7.1-channel
Rear Speaker Out Front Speaker Out
Mic In –
Rear Speaker Out Front Speaker Out
Bass/Center –
Rear Speaker Out Front Speaker Out
Bass/Center Side Speaker Out
18
Chapter 1: Getting started
ENGLISH
9. Air vents. These vents allow air ventilation. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer.
10. Parallel port (optional). This 25-pin port connects a parallel printer, a
scanner, or other devices.
11. VGA port. This port is for VGA-compatible devices such as a VGA monitor.
12. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
LAN port LED indications
Activity/Link LED
Status
Description
OFF
No link
ORANGE
Linked
BLINKING Data activity
Speed LED Status OFF ORANGE GREEN
Description 10Mbps connection 100Mbps connection 1Gbps connection
ACT/LINK LED SPEED LED
LAN port
13. Serial ports (optional). These 9-pin COM ports are for pointing devices
or other serial devices.
14. Expansion slot brackets. Remove the expansion slot bracket when
installing an expansion card.
· PCIEX16_1 slot supports graphics cards and storage devices only while other
PCIE slots support storage devices and other PCIe devices.
· Install the primary graphics card in PCIEX16_1 if you use two graphics
cards.
PCIEX16_1 PCIEX1_1 PCIEX16_2 PCIEX1_2
· Refer to Installing a graphics card in your computer for detailed instructions.
15. Power connector. Plug the power cord to this connector.
RATING: · · · ·
115/230Vac, 50/60Hz, 4/2A (Global) 220Vac, 50Hz, 2A (Chinese Mainland) 115Vac, 50/60Hz, 4A (Taiwan) 115/230Vac, 50/60Hz, 4/2A (JP+KR)
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D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN Rear panel
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1. PS/2 mouse port (green). This port is for a PS/2 mouse.
2. PS/2 keyboard port (purple). This port is for a PS/2 keyboard.
3. HDMITM port. This port is for a High-Definition Multimedia Interface
(HDMITM) connector, and is HDCP compliant allowing playback of HD DVD, Blu-
ray, and other protected content.
4. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to
USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
5. Microphone port (pink). This port connects to a microphone.
6. Line Out port (lime).This port connects to a headphone or speaker. In a 4,
5.1, or 7.1-channel configuration, the function of this port becomes Front
Speaker Out.
7. Line In port (light blue). This port connects to a tape, CD, DVD player,
or other audio sources.
Refer to the audio configuration table below for the function of the audio ports in the 2, 4, 5.1, or 7.1-channel configuration.
Audio 2, 4, 5.1, or 7.1-channel configuration
Port
Light Blue (Rear panel) Lime (Rear panel) Pink (Rear panel) Lime (Front panel)
Headset 2-channel
Line In Line Out Mic In
–
4-channel
5.1-channel
7.1-channel
Rear Speaker Out Front Speaker Out
Mic In –
Rear Speaker Out Front Speaker Out
Bass/Center –
Rear Speaker Out Front Speaker Out
Bass/Center Side Speaker Out
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8. Air vents. These vents allow air ventilation. DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer.
9. Parallel port (optional). This 25-pin port connects a parallel printer, a
scanner, or other devices.
10. VGA port. This port is for VGA-compatible devices such as a VGA monitor.
11. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
LAN port LED indications
Activity/Link LED
Speed LED
Status
Description Status
Description
ACT/LINK LED SPEED LED
OFF
No link
OFF
10Mbps connection
ORANGE
Linked
ORANGE 100Mbps connection
BLINKING Data activity GREEN
1Gbps connection
LAN port
12. Serial ports (optional). These 9-pin COM ports are for pointing devices or other serial devices.
13. Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card.
· PCIEX16_1 slot supports graphics cards and storage devices only while other
PCIE slots support storage devices and other PCIe devices.
· Install the primary graphics card in PCIEX16_1 if you use two graphics
cards.
PCIEX16_1 PCIEX1_1 PCIEX16_2 PCIEX1_2
· Refer to Installing a graphics card in your computer for detailed instructions.
15. Power connector. Plug the power cord to this connector.
RATING: · · · ·
115/230Vac, 50/60Hz, 4/2A (Global) 220Vac, 50Hz, 2A (Chinese Mainland) 115Vac, 50/60Hz, 4A (Taiwan) 115/230Vac, 50/60Hz, 4/2A (JP+KR)
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Installing memory in your computer (Optional)
This desktop PC comes with four Double Data Rate 4 (DDR4) Dual Inline Memory
Module (DIMM) sockets. The figure illustrates the location of the DDR4 DIMM
sockets.
DIMM_B1 or
DIMM_B2 DIMM_A1 DIMM_A2
DIMM_B1 DIMM_B2 DIMM_A1 DIMM_A2
Channel Channel A Channel B
Sockets DIMM_A1 & DIMM_A2 DIMM_B1 & DIMM_B2
Recommended memory configurations
· Follow the installation sequence below to ensure system stability and avoid
possible booting up failure (For D700MD/S700MD/D700MDES/M700MD/D700MD_CZ).
1 x DIMM 2 x DIMM 3 x DIMM 4 x DIMM
DIMM_B1 x x
DIMM_B2
DIMM_A1 x x x
DIMM_A2 x
DIMM_B2
DIMM_B2 DIMM_A2
DIMM_B1 DIMM_B2 DIMM_A2
22
DIMM_B1 DIMM_B2 DIMM_A1 DIMM_A2
Chapter 1: Getting started
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or
DIMM_B2
DIMM_B2 DIMM_A2
DIMM_B1 DIMM_B2
DIMM_A2
DIMM_B1 DIMM_B2 DIMM_A1 DIMM_A2
· Install DIMMs with the same capacity from the same manufacturer in the slots of the same channel.
Single memory
Total
capacity
memory capacity
4GB
8GB
8GB
12GB
16GB
16GB
16GB
24GB
32GB
32GB
32GB
48GB
64GB
64GB
96GB
128GB
DIMM_B1
4GB
4GB 8GB
8GB 16GB 16GB 32GB 32GB
DIMM_B2
4GB 8GB 4GB 4GB 16GB 8GB 4GB 8GB 32GB 16GB 8GB 16GB 32GB 16GB 32GB 32GB
DIMM_A1
4GB 8GB 16GB 32GB
DIMM_A2
4GB 4GB
8GB 4GB 8GB
16GB 8GB 16GB 32GB 16GB 32GB 32GB
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Installing memory in your computer
To install memory in your computer: 1. Turn off your computer. 2. Unplug all
cables from your computer. 3. Open your computer case. 4. Remove the graphics
card. 5. Locate an empty DIMM socket. 6. Press down and outward on the DIMM
ejector(s) to unlock the DIMM socket.
START RESET
or
START RESET
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7. Align the notch on the bottom edge of the DIMM with the key of the DIMM socket, and then firmly insert the DIMM into the socket until the ejector(s) snap(s) back into place.
A
START RESET
A B
or A
START RESET
A B
8. Install the graphics card. 9. Close your computer case.
The above pictures are for reference only. The inner structure of the desktop
PC may vary.
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Installing a graphics card in your computer
To install a graphics card in your computer:
1. Turn off your computer.
2. Unplug all cables from your computer.
3. Open your computer case and locate PCIEX16_1 slot if you are installing
the first or the primary graphics card.
4. Align the notch on your graphics card with the key of the slot, and then
insert the card into the slot.
5. The ejector will snap back into place automatically.
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6. Use a screw driver and a screw to lock the graphics card on the chassis. 7. (Optional) Connect a proper power supply plug to the graphics card.
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Setting up your computer
This section guides you through connecting the main hardware devices, such as
the external monitor, keyboard, mouse, and power cord, to your computer.
Connecting an external monitor Using the onboard display output ports
Connect your monitor to the onboard display output port.
To connect an external monitor using the onboard display output ports: 1.
Connect a monitor to a display output port on the rear panel of your computer.
2. Plug the monitor to a power source.
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· If your computer comes with an ASUS Graphics Card, the graphics card is set
as the primary display device in the BIOS. Hence, connect your monitor to a
display output port on the graphics card.
· To connect multiple external monitors to your computer, refer to Connecting
multiple external displays of this guide for details.
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Connecting a USB keyboard and a USB mouse
Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of
your computer.
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Connecting the power cord
Connect one end of the power cord to the power connector on the rear panel of
your computer and the other end to a power source.
D700MD/S700MD/D700MDES/M700MD/D700MD_CZ
D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN
For safety purposes, ONLY connect the power cord to a grounded electrical outlet.
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Turning your computer ON
This section describes how to turn on your computer after setting up your
computer.
Turning your computer ON
To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button
on your computer.
D700MD/S700MD/D700MDES/M700MD/D700MD_CZ Power button
D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN Power button
3. Wait until the operating system loads automatically.
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Enabling fast startup
You can shut down the computer with fast startup enabled. To enable fast
startup in Shutdown settings: Enter Control Panel in the search bar and open
it (View by: Category), select Hardware and Sound > Power Options > Choose
what the power button does, click Change settings that are currently
unavailable, check Turn on fast startup (recommended) and click Save changes.
If fast startup is disabled, when you shut down the computer, it shuts down to
the S5 power state.
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Chapter 2 Connecting devices to your computer
Chapter 2
Connecting devices to your computer
Connecting a USB storage device
This desktop PC provides USB 3.2 Gen 2 Type-C®, USB 3.2 Gen 1, USB 3.2 Gen 2
and USB 2.0 ports on the front and rear panels. The USB ports allow you to
connect USB devices such as storage devices. To connect a USB storage device:
· Insert the USB storage device to your computer. You can enable or disable
the front and rear USB 3.2 Gen 2 Type-C®, USB 3.2 Gen 1, USB 3.2 Gen 2 and USB
2.0 ports individually from the BIOS Setup. Refer to the Configuring the USB
ports using the BIOS section in Chapter 3 of this user manual for details.
Front panel D700MD/S700MD/D700MDES/M700MD/D700MD_CZ
D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN
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Rear panel D700MD/S700MD/D700MDES/M700MD/D700MD_CZ
D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN
Connecting microphone and speakers
This desktop PC comes with microphone ports and speaker ports on both the
front and rear panels. The audio I/O ports located on the rear panel allow you
to connect 2-channel, 4-channel, 5.1-channel, and 7.1-channel stereo speakers.
· When your Desktop PC comes with an internal speaker, the audio output will
be from the internal speaker.
· When you connect an external audio device such as earphone or speaker, you
need to enable the audio device output. For details, refer to the section
Changing to the external audio output.
· When you disconnect the audio device, you need to manually change the audio
output to the internal speaker from the Control Panel.
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Chapter 2: Connecting devices to your computer
Connecting Headphone and Mic D700MD/S700MD/D700MDES/M700MD/D700MD_CZ
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Chapter 2: Connecting devices to your computer
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LINE OUT
Connecting 2-channel Speakers Connecting 4-channel Speakers
LINE OUT
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Connecting 5.1-channel Speakers
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LINE OUT
Connecting 7.1-channel Speakers D700MD/S700MD/D700MDES/M700MD/D700MD_CZ
LINE OUT
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LINE OUT
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Changing to the external audio output
When you connect an external audio device to your Desktop PC, enable the audio
device output to ensure a clear audio quality.
To change to the external audio output: 1. Connect an external audio device
such as earphone or speaker to the rear Line Out port. The
Audio Manager screen automatically pops up.
For the location of the rear Line Out port, refer to the section Getting to
know your computer.
2. Tick Front Speaker Out, then click OK.
3. Tick Line In, then click OK. The audio output will now be from the external audio device.
The Audio Manager screenshots above are for reference only.
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Connecting multiple external displays
Your desktop PC may come with VGA, HDMITM, or DisplayPort ports and allows you
to connect multiple external displays.
Setting up multiple displays
When using multiple monitors, you are allowed to set display modes. You can
use the additional monitor as a duplicate of your main display, or as an
extension to enlarge your Windows desktop. To set up multiple displays:
1. Turn off your computer. 2. Connect the two monitors to your computer and
connect the power cords to the monitors.
Refer to the Setting up your computer section in Chapter 1 for details on how
to connect a monitor to your computer.
D700MD/S700MD/D700MDES/M700MD/D700MD_CZ
D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN
3. Turn on your computer. 4. From the Start menu, click Settings > System > Display. 5. Configure the settings for your displays.
For some graphics cards, only the monitor that is set to be the primary display has display during POST. The dual display function works only under Windows.
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Connecting an HDTV
Connect a High Definition TV (HDTV) to the HDMITM port of your computer. · You
need an HDMITM cable to connect the HDTV and the computer. The HDMITM cable is
purchased separately. · To get the best display performance, ensure that your
HDMITM cable is less than 15 meters.
D700MD/S700MD/D700MDES/M700MD/D700MD_CZ
D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN
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Chapter 3
Using your computer
Proper posture when using your Desktop PC
When using your Desktop PC, maintaining the proper posture is necessary to
prevent strain to your wrists, hands, and other joints or muscles. This
section provides you with tips on avoiding physical discomfort and possible
injury while using and fully enjoying your Desktop PC.
Eye level to the top of the monitor screen
Foot rest
90° angles
To maintain the proper posture:
· Position your computer chair to make sure that your elbows are at or
slightly above the keyboard to get a comfortable typing position.
· Adjust the height of your chair to make sure that your knees are slightly
higher than your hips to relax the backs of your thighs. If necessary, use a
footrest to raise the level of your knees.
· Adjust the back of your chair so that the base of your spine is firmly
supported and angled slightly backward.
· Sit upright with your knees, elbows and hips at an approximately 90º angle
when you are at the PC.
· Place the monitor directly in front of you, and turn the top of the monitor
screen even with your eye level so that your eyes look slightly downward.
· Keep the mouse close to the keyboard, and if necessary, use a wrist rest for
support to reduce the pressure on your wrists while typing.
· Use your Desktop PC in a comfortably-lit area, and keep it away from sources
of glare such as windows and straight sunlight.
· Take regular mini-breaks from using your Desktop PC.
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Using the memory card reader (Optional)
Digital cameras and other digital imaging devices use memory cards to store
digital picture or media files. The built-in memory card reader on the front
panel of your system allows you to read from and write to different memory
card drives.
To use the memory card: 1. Insert the memory card into the card slot.
· A memory card is keyed so that it fits in only one direction. DO NOT force a
card into a slot to avoid damaging the card.
· You can place media in one or more of the card slots and use each media
independently. Place only one memory card in a slot at one time.
2. Select a program from the AutoPlay window to access your files.
· If AutoPlay is NOT enabled in your computer, click File Explorer from the
Start menu, and then double-click the memory card icon to access the data on
it.
· Each card slot has its own drive icon which is displayed on the File
Explorer screen.
3. When finished, right-click the memory card drive icon on the Computer
screen, click Eject, and then remove the card.
Never remove cards while or immediately after reading, copying, formatting, or
deleting data on the card or else data loss may occur.
To prevent data loss, use “Safely Remove Hardware and Eject Media” in the Windows® notification area before removing the memory card.
D700MD/S700MD/D700MDES/M700MD/ D700MD_CZ
D500MD/S500MD/D500MDES/M500MD/ D500MD_CZ/D500MD_IN
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Chapter 3: Using your computer
Using the optical drive (on selected models only)
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Inserting an optical disc To insert an optical disc: 1. While your system is
on, press the eject button on the drive bay cover to open the tray. 2. Place
the disc on the optical drive with the label side outward if the desktop is
positioned
vertically and the label side up if the desktop is positioned horizontally. 3.
Push the tray gently to close it. 4. Select a program from the AutoPlay window
to access your files.
If AutoPlay is NOT enabled in your computer, to access the data on an optical
disc: · Click File Explorer from the Start menu, and then double-click the
CD/DVD drive icon.
Removing an optical disc To remove an optical disc: 1. While the system is on,
do either of the following to eject the tray:
· Press the eject button on the drive bay cover. · From the Start menu, click
File Explorer, right-click the CD/DVD drive icon, and click
Eject. 2. Remove the disc from the disc tray.
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Configuring the USB ports using the BIOS
You can enable or disable the front and rear USB 3.2 Gen 2 Type-C®, USB 3.2
Gen 1, USB 3.2 Gen 2 and USB 2.0 ports from the BIOS Setup.
To disable or enable the front and rear USB 3.2 Gen 2 Type-C®, USB 3.2 Gen 1,
USB 3.2 Gen 2 and USB 2.0 ports:
1. Press
Advanced Mode screen, click Advanced Mode > Security > I/O Interface Security
USB Interface Security > USB Port Control. 3. Select the USB port that you want to enable or disable. 4. Press
to enable or disable the selected USB port. 5. Click Exit and select Save Changes & Reset to save the changes made.
Refer to Chapter 1 for the location of the USB ports.
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Configuring the HDD security setting using the BIOS
You can set a password in the BIOS Setup to protect your HDD.
To set a password for your HDD from the BIOS Setup: 1. Press
Advanced Mode screen, click Security > HDDx: [name of HDD] to open the HDD
Password screen. 3. Select the Set Master Password item and press
Take note of this password, which you would need to access the HDD.
To change the password for your HDD from the BIOS Setup:
1. Follow steps 1 and 2 of the previous section to open the HDD Password
screen. 2. Select the Set Master Password item and press
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Chapter 4
Connecting to the Internet
Wired connection
Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local
area network (LAN).
Connecting via a DSL/cable modem
To connect via a DSL/cable modem: 1. Set up your DSL/cable modem.
Refer to the documentation that came with your DSL/cable modem. 2. Connect one
end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to a DSL/cable modem.
D700MD/S700MD/D700MDES/M700MD/D700MD_CZ
Modem
RJ-45 cable
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D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN
Modem
RJ-45 cable
3. Turn on the DSL/cable modem and your computer. 4. Configure the necessary
Internet connection settings.
· Contact your network administrator for details or assistance in setting up
your Internet connection.
· For more details, refer to the sections Configuring a dynamic IP/PPPoE
network connection or Configuring a static IP network connection.
Connecting via a local area network (LAN)
To connect via a LAN: 1. Connect one end of an RJ-45 cable to the LAN (RJ-45)
port on the rear panel of your
computer and the other end to your LAN.
D700MD/S700MD/D700MDES/M700MD/D700MD_CZ
RJ-45 cable LAN
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D500MD/S500MD/D500MDES/M500MD/D500MD_CZ/D500MD_IN
RJ-45 cable LAN
2. Turn on your computer. 3. Configure the necessary Internet connection
settings.
· Contact your network administrator for details or assistance in setting up
your Internet connection.
· For more details, refer to the sections Configuring a dynamic IP/PPPoE
network connection or Configuring a static IP network connection.
Configuring a dynamic IP/PPPoE network connection To configure a dynamic
IP/PPPoE network connection: 1. Launch Network and Sharing Center in either of
these two ways:
a) From the taskbar, right-click , then click Open Network and Sharing Center.
b) From the Start menu, click Settings > Network & Internet > Ethernet >
Network and
Sharing Center. 2. From the Open Network and Sharing Center screen, click
Change Adapter settings. 3. Right-click on your LAN and select Properties. 4.
Click Internet Protocol Version 4(TCP/IPv4)
and click Properties.
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5. Click Obtain an IP address automatically and click OK.
Continue to the next steps if you are using PPPoE connection. 6. Return to the
Network and
Sharing Center and then click Set up a new connection or network.
7. Select Connect to the Internet and click Next.
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8. Select Broadband (PPPoE) and click Next.
9. Follow the next onscreen instructions to complete the setup.
Configuring a static IP network connection To configure a static IP network
connection: 1. Repeat steps 1 to 4 of the previous section. 2 Click Use the
following IP address. 3. Enter the IP address, Subnet mask and Gateway
from your service provider. 4. If needed, enter the preferred DNS Server
address and alternative address. 5. When done, click OK.
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Chapter 5
Using ASUS Business Manager
ASUS Business Manager
ASUS Manager provides a set of tools for customizing and maintaining your ASUS
computer. For detailed information, please refer to
https://www.asus.com/support/FAQ/1042634/.
The URL may be changed without notice.
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Chapter 5: Using ASUS Business Manager
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Chapter 6
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible
solutions.
? My computer cannot be powered on and the power LED on the front panel does
not light up. · Check if your computer is properly connected. · Check if the
wall outlet is functioning. · Check if the Power Supply Unit is switched on.
Refer to the section Turning your computer ON in Chapter 1.
? My computer hangs.
· Do the following to close the programs that are not responding: 1.
Simultaneously press
· If the keyboard is not responding, press and hold the Power button on your
chassis until the computer shuts down. Then press the Power button to turn it
on.
? I cannot connect to a wireless network using the ASUS WLAN Card (on selected
models only)? · Ensure that you enter the correct network security key for the
wireless network you want to connect to. · Connect the external antennas
(optional) to the antenna connectors on the ASUS WLAN Card and place the
antennas on the top of your computer chassis for the best wireless
performance.
? I cannot insert the M.2 Wi-Fi card / M.2 SSD module into the M.2 slot.
Ensure that you follow the printing on the motherboard and insert the M.2 Wi-
Fi card / M.2 SSD module into the proper M.2 slot.
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? The arrow keys on the number key pad are not working.
Check if the Number Lock LED is off. When the Number Lock LED is on, the keys
on the number key pad are used to input numbers only. Press the Number Lock
key to turn the LED off if you want to use the arrow keys on the number key
pad.
? No display on the monitor.
· Check if the monitor is powered on. · Ensure that your monitor is properly
connected to the video output port on your
computer. · If your computer comes with a discrete graphics card, ensure that
you connect your
monitor to a video output port on the discrete graphics card. · Check if any
of the pins on the monitor video connector is bent. If you discover bent
pins, replace the monitor video connector cable. · Check if your monitor is
plugged to a power source properly. · Refer to the documentation that came
with your monitor for more troubleshooting
information.
? When using multiple monitors, only one monitor has display.
· Ensure that the both monitors are powered on. · During POST, only the
monitor connected to the VGA port has display. The dual
display function works only under Windows. · When a graphics card is installed
on your computer, ensure that you connect the
monitors to the output port on the graphics card. · Check if the multiple
displays settings are correct.
? My computer cannot detect my USB storage device.
· The first time you connect your USB storage device to your computer, Windows
automatically installs a driver for it. Wait for a while and go to My Computer
to check if the USB storage device is detected.
· Connect your USB storage device to another computer to test if the USB
storage device is broken or malfunctions.
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? I want to restore or undo changes to my computer’s system settings without
affecting my personal files or data.
You can use Windows® 11 Refresh your PC without affecting your files recovery
option to restore or undo changes to your computer’s system settings without
affecting your personal data such as documents or photos. To use this recovery
option, click Settings > Update & recovery > Recovery from the Start menu,
select Refresh your PC without affecting your files, and click Get started.
? The picture on the HDTV is distorted.
· It is caused by the different resolutions of your monitor and your HDTV.
Adjust the screen resolution to fit your HDTV. To change the screen
resolution:
· From the Start menu, click Settings > System > Display.
? My speakers produce no sound.
· Ensure that you connect your speakers to the Line out port (lime) on the
front panel or the rear panel.
· Check if your speak is connected to an electrical source and turned on.
· Adjust your speakers’ volume.
· Ensure that your computer’s system sounds are not Muted. · If it is muted,
the volume icon is displayed as . To enable the system sounds, click from the
Windows notification area, then click .
· If it is not muted, click and drag the slider to adjust the volume.
· Connect your speakers to another computer to test if the speakers are
working properly.
? The DVD drive cannot read a disc.
· Check if the disc is placed with the label side facing up.
· Check if the disc is centered in the tray, especially for the discs with
non-standard size or shape.
· Check if the disc is scratched or damaged.
? The DVD drive eject button is not responding.
1. From the Start menu, click File Explorer.
2. Right-click
, then click Eject from the menu
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Power
Problem
No power (The power indicator is off)
Possible Cause Incorrect power voltage
Action
· Set your computer’s power voltage switch to your area’s power requirements.
· Adjust the voltage settings. Ensure that the power cord is unplugged from
the power outlet.
Your computer is not turned on.
Your computer’s power cord is not properly connected.
PSU (Power supply unit) problems
Press the power key on the front panel to ensure that your computer is turned
on.
· Ensure that the power cord is properly connected.
· Use other compatible power cord.
Contact the ASUS Service Center about installing another PSU on your computer.
Display
Problem
Possible Cause
No display output after turning the computer on (Black screen)
The signal cable is not connected to the correct VGA port on your computer.
Signal cable problems
Action
· Connect the signal cable to the correct display port (onboard VGA or
discrete VGA port).
· If you are using a discrete VGA card, connect the signal cable to the
discrete VGA port.
Try connecting to another monitor.
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LAN
Problem
Possible Cause
The LAN cable is not connected.
Action
Connect the LAN cable to your computer.
LAN cable problems
Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center.
Cannot access the Internet
Your computer is not properly connected to a router or hub.
Network settings
Problems caused by the antivirus software
Driver problems
Ensure that your computer is properly connected to a router or hub.
Contact your Internet Service Provider (ISP) for the correct LAN settings.
Close the anti-virus software.
Reinstall the LAN driver
Audio
Problem
No Audio
Possible Cause
Speaker or headphone is connected to the wrong port.
Action
· Refer to your computer’s User Guide for the correct port.
· Disconnect and reconnect the speaker to your computer.
Speaker or headphone does not work.
Try using another speaker or headphone.
The front and back audio ports do not work.
Driver problems
Try both the front and back audio ports. If one port failed, check if the port
is set to multi-channel.
Reinstall the audio driver
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System
Problem
System speed is too slow
Possible Cause Too many programs are running.
Computer virus attack
Action Close some of the programs.
· Use an anti-virus software to scan for viruses and repair your computer.
· Reinstall the operating system.
Hard disk drive failure
· Send the damaged hard disk drive to ASUS Service Center for servicing.
· Replace with a new hard disk drive.
The system often hangs or freezes.
The system does not boot up
Memory module problems
There is not enough air ventilation for your computer. Incompatible softwares
are installed. An expansion card other than a graphics card and a storage
device is installed in PCIEX16_1.
· Replace with compatible memory modules.
· Remove the extra memory modules that you have installed, then try again.
· Contact the ASUS Service Center for assistance.
Move your computer to an area with better air flow.
Reinstall the OS and reinstall compatible softwares.
Install this expansion card into any other PCIe slot and reboot the system.
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CPU
Problem
Too noisy right after turning on the computer.
Possible Cause Your computer is booting up.
The BIOS settings have been changed.
Old BIOS version
Action
It is normal. The fan runs on its full speed when the computer is powering on.
The fan slows down after entering the OS.
Restore the BIOS to its default settings.
Update the BIOS to the latest version. Visit the ASUS Support site at https://
www.asus.com/support/ to download the latest BIOS versions.
The CPU fan has been replaced.
Ensure that you are using a compatible or ASUS-recommended CPU fan.
Computer is too noisy when in use.
There is not enough air
Ensure that your computer is working
ventilation for the computer. in an area with good air flow.
The system temperature is too high.
· Update the BIOS.
· If you know how to reinstall the motherboard, try to clean the inner space
of the chassis.
· Contact the ASUS Service Center for assistance.
If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support/ for the service center information.
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Appendix
Working with Windows®
Starting for the first time
When you start your computer for the first time, a series of screens appear to
guide you in configuring your Windows® operating system. Follow the onscreen
instructions to configure the following basic items:
· Personalize
· Get online
· Settings
· Your account
After configuring the basic items, Windows® proceeds to install your apps and
preferred settings. Ensure that your computer is kept powered on during the
setup process. Once the setup process is complete, the Desktop appears.
The screenshots in this chapter are for reference only.
Start menu
The Start menu is the main gateway to your computer’s programs, Windows® apps,
folders, and settings. You can use the Start menu to do these common
activities:
· Start programs or Windows® apps
· Open commonly used programs or Windows® apps
· Adjust computer settings
· Get help with the Windows® operating system
· Turn off your computer · Log off from Windows® or switch to a different user account
Launching the Start menu
You can launch the Start menu in two ways: · Position your mouse pointer over
the Start icon on your desktop then click it.
· Press the Windows® logo key
on your keyboard.
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Opening programs from the Start menu
One of the most common uses of the Start menu is opening programs installed on
your Computer. You can open programs in two ways:
· Position your mouse pointer over the program then click to launch it.
· Use the arrow keys to browse through the programs. Press
to launch it.
Windows® apps
Some Windows® apps require signing in to your Microsoft account before they are fully launched.
Launching Windows® apps from the Start menu
You can launch Windows® apps in two ways: · Position your mouse pointer over
the app then click to launch it.
· Use the arrow keys to browse through the apps. Press
to launch an app.
Connecting to wireless networks
Wi-Fi
Access emails, surf the Internet, and share applications via social networking
sites using your computer’s Wi-Fi connection. Connecting Wi-Fi Connect your
computer to a Wi-Fi network by using the following steps: 1. Click/Tap the Wi-
Fi icon from the taskbar to enable Wi-Fi. 2. Select an access point from the
list of available Wi-Fi connections. 3. Select Connect to start the network
connection.
You may be prompted to enter a security key to activate the Wi-Fi connection.
Bluetooth
Use Bluetooth to facilitate wireless data transfers with other Bluetooth-
enabled devices.
Pairing with other Bluetooth-enabled devices You need to pair your computer
with other Bluetooth-enabled devices to enable data transfers. Connect your
devices by using the following steps:
1. Launch Settings from the Start menu.
2. Select Devices > Bluetooth to search for Bluetooth-enabled devices. (for
Windows® 10)
Select Bluetooth & devices > Add device to search for Bluetooth-enabled
devices. (for Windows® 11)
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Appendix: Working with Windows®
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3. Select a device from the list to pair your computer with the device.
For some Bluetooth-enabled devices, you may be prompted to key in the passcode
of your computer.
Connecting to wired networks
You can also connect to wired networks, such as local area networks and
broadband Internet connection, using your computer’s LAN port.
Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection.
Turning your computer off
You can turn off your computer by doing either of the following procedures: ·
Launch the Start menu, select the power icon then select Shut down to do a
normal shutdown.
From the log-in screen, select the power icon then select Shut down.
· Press
to launch Shut Down Windows. Select Shut down from the drop-
down list then select OK.
If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.
Putting your computer to Off mode with fast startup enabled
You can put your computer to Off mode with fast startup enabled: Enter Control
Panel in the search bar and open it (View by: Category), select Hardware and
Sound > Power Options > Choose what the power button does, click Change
settings that are currently unavailable, check Turn on fast startup
(recommended) and click Save changes.
· Launch the Start menu, select the power icon then select Shut down to do a
normal shutdown.
From the log-in screen, select the power icon then select Shut down.
· Press
to launch Shut Down Windows. Select Shut down from the drop-
down list then select OK.
If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.
Putting your computer to the lowest power mode
You can put your computer to the lowest power mode in the following way: Enter
Control Panel in the search bar and open it (View by: Category), select
Hardware and Sound > Power Options > Choose what the power button does, click
Change settings that are currently unavailable, uncheck Turn on fast startup
(recommended) and click Save changes.
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· Launch the Start menu, select the power icon then select Shut down to do a
normal shutdown.
From the log-in screen, select the power icon then select Shut down.
· Press
to launch Shut Down Windows. Select Shut down from the drop-
down list then select OK.
If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.
Putting your computer to sleep
You can put your computer to Sleep mode in two ways: · Launch the Start menu,
select the power icon then select Sleep to put your computer to sleep.
From the log-in screen, select the power icon then select Sleep.
· Press
to launch Shut Down Windows. Select Sleep from the drop-down list
then select OK.
You can also put your computer to Sleep mode by pressing the power button once.
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Appendix: Working with Windows®
References
- ASUS Global
- Official Support | ASUS Global
- Official Support | ASUS Global
- Official Support | ASUS Global
- Homepage | ENERGY STAR
- Put Your Computers to Sleep | ENERGY STAR
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