AJAX 567 Motion Cam Detector User Manual

AJAX 567 Motion Cam Detector

Introductions

• MotionCam is a wireless motion detector with visual alarm verification for indoor use.
• It operates for up to 4 years on bundled batteries, detects movement at up to 12 meters, and ignores animals, but recognizes a human move instantly.
• MotionCam works within Ajax security systems, connecting to a hub through the two secure radio protocols.
• The detector is used to transmit alarms and events, and the Wings to transmit photos. Wireless coverage may reach up to 1,700 m line-of-sight.
• The detector is compatible only with control panels Hub 2 or Hub 2 Plus and radio signal range extender ReX 2.
• Connection to Hub, Hub Plus, ReX radio signal range extender, ocBridge Plus and cartridge integration modules is not supported!
• The detector is configured via iOS, Android, macOS, and Windows-based Ajax apps. Users are alerted of all alarms and events via push notifications, SMS, and calls (if enabled).
• The Ajax security system can be used for self-reliant monitoring or can be connected to a security company’s central monitoring station.

Buy MotionCam motion detector featuring visual alarm verification

Functional Elements

1. LED indicator
2. Motion detector lens
3. Infrared illumination for shooting in the dark
4. Camera
5. SmartBracket mounting panel (the perforated part is necessary for tamper activation in case of an attempt to detach the detector from the surface)
6. Tamper button
7. Power button
8. QR code

Operating Principle

• The infrared sensor of MotionCam detects intrusion into the secured premises by identifying moving objects with a temperature close to that of the human body. The temperature compensation function makes the detector effective inside premises with temperatures ranging from 0 to +40°C. If placed and adjusted properly, MotionCam ignores pets.
• When movement is detected, the armed detector instantly transmits an alarm signal to the hub. The hub activates the connected sirens and notifies the user and the security company. MotionCam uses Jeweller radio protocol to transmit alarms and events to the hub.
• The built-in MotionCam camera can take from 1 to 5 shots with a resolution of 320×240 and up to 3 shots with a resolution of 640×480 pixels. A series of photos is displayed in the app as an animation, so the user can evaluate the unfolding of the event over time. Photos are available both in Ajax apps and on the Central Monitoring Station software of the security company. MotionCam uses Wings radio protocol to transmit photos to the hub.

• The detector features infrared illumination for shooting in the dark, which is activated only when triggering.
• Photo delivery time in the Ajax app depends on the resolution and the speed of your internet connection. The table shows the delivery time for one photo at a signal strength of 2-3 divisions between the hub and MotionCam and the hub connected via Ethernet.

Photo resolution Delivery time

• 160 × 120: up to 7 s
• 320 × 240 (default setting): up to 9 s
• 640 × 480: up to 20 s

At the same time, an alarm is transmitted within 0.15 s.

Pairing the Detector with the hub

Before you start pairing the d

1. Turn on the hub and check the Internet connection (via Ethernet cable and/or GSM network).
2. Install the Ajax app on your smartphone. Create an account, add the hub to the app, and create at least one room.
3. Check the status of the hub in the app to make sure it is disarmed and is not updating.

Please note that only a user with admin permissions can add devices to the hub.

To connect the detector

1. In the Ajax mobile app, tap Add Device.
2. Name the device, scan or enter manually the QR code (placed on the back of the detector body or its packaging), and select the room for placement.
3. Click Add. The countdown will start.
4. Turn on the device by holding its power button for 3 seconds. Please note that the hub connection request is only sent for a short time while switching on the device.

For detection and pairing to occur, the device must be within a hub’s wireless coverage (at the same facility).

• MotionCam turns off automatically within 6 seconds after activation if it fails to connect to the hub. There is no need to turn off the device to retry.
• If the device has already been paired with another hub, turn MotionCam off, and then follow the standard pairing procedure.
• After pairing, the detector will appear on the app’s hub device list. The frequency of the device status updates depends on the polling interval indicated in the hub’s settings (36 seconds by default).

Statuses

You can view MotionCam states in the detector menu.

1. Ajax app → Devices → MotionCam.

Settings

You can adjust the device parameters in the settings section:

1. Ajax app → Devices → MotionCam → Settings .

Photo Verification of Alarms in Ajax apps

• If the Send photo in case of alarm option is enabled in the MotionCam settings, detector alarms will be accompanied by photos or animations in Ajax apps.

• To view photos, click on the alert notification in the events feed.

• To save the photo, click on the appropriate button.

• A series of photos is displayed in the app as an animation, so the user can evaluate the unfolding of the event over time.

• Each frame of a series of photos can be saved individually. The entire series can be saved at once or MP4 video.

Features of alarm photo verification by MotionCam detectors

Indication

• The MotionCam LED indicator may turn red or green, depending on the status of the device.

Indication when pressing the power button

Active detector indication

Hardware error

| ****

Flashes red

| The detector needs to be repaired, please contact the  Support Service

Alarm or tamper activation

| Lights up green for about 1 second|

Battery replacement needed

| ****

Slowly lights up/goes out green when an alarm is raised

| For the battery replacement procedure, see the Battery Replacement manual

Functionality Testing

Ajax security systems can run tests to verify the functionality of connected devices. The tests do not start immediately but within 36 s under default settings. The test start delay depends on the detector polling period settings (see Jeweller settings section in hub settings). The tests are available in the detector settings menu (Ajax application → Devices → MotionCam → Settings ) :

• Jeweller Signal Strength Test
• Wings Signal Strength Test
• Detection Zone Test
• Attenuation Test

If any interference is detected or the signal strength is too low to transmit images, the user will receive a push notification “High interference at Wings frequencies”.

Detector Placement
The location of the detector directly affects the efficiency of the security system. The location of the MotionCam detector is determined by its distance from the hub and the presence of any obstacles between the devices hindering the radio signal transmission: walls, intermediate doors, or large-size objects located in the room. The device was developed only for indoor use. When choosing a location to install, consider the orientation of the lens, the viewing angles of the detector and the camera, and the presence of obstacles that obstruct the view. It is recommended to aim the detector lens perpendicular to the intended path of intrusion into the room. Make sure that furniture, house plants, vases, and decorative or glass elements do not obstruct the end of view of the detector.

• The detector does not detect movement behind the glass. Therefore, do not install it in locations where glass objects can obstruct its field of view. For example, in places where an open window can obstruct the field of view of the detector.
• Remember to check the signal strength at the installation site. If the signal strength is low (a single bar), we do not guarantee a stable operation of the security system!
• If the detector has low signal strength, take whatever action is possible to improve the quality of communication! At a minimum, relocate the device: repositioning by even 20 cm can significantly improve the reception quality.

Detector Installation

Before installing the detector, make sure that you have chosen an appropriate location as indicated in this manual.
The recommended height of the installation is 2.4 m. If the detector is not installed at the recommended height, this will reduce the area of the motion detection zone and disrupt the operation of the pet immunity function.

Why motion detectors react to animals and how to avoid it

• Use the SmartBracket mounting panel to mount the MotionCam detector on a vertical surface or in a corner. SmartBracket has special recesses for fixing it with the bundled screws.

To install the detector

1. Attach the SmartBracket panel to the surface with bundled screws, using at least two fixing points. To make sure that the tamper reacts to an attempt to dismantle the device, fix the perforated corner of the SmartBracket:
   Double-sided adhesive tape should be used only for the temporary installation of the detector. The tape dries up over time, which may result in the falling of the detector and triggering the security system. Moreover, the device may fail if hit.

2. Attach the detector to the mounting panel. As soon the detector is fixed in SmartBracket, its LED blinks once to signal that the tamper on the detector has been triggered.

• If the detector’s LED doesn’t light up after the device is attached to the
• SmartBracket, check the tamper status in the Ajax app and then check if it fits tightly onto the attachment panel.

Do not install the detector

• outdoors;
• facing the window to avoid exposing the detector lens to direct sunlight; opposite any objects with rapidly changing temperature (e.g. opposite electric or gas heaters);
• opposite any moving objects with a temperature close to that of the human body (opposite swaying curtains above the heater);
• in places with fast air circulation (next to fans, open windows or doors); near metal objects and mirrors that cause the attenuation or interfere with radio signals;
• inside rooms with temperature and humidity beyond the permissible limits; closer than 1 meter to a hub.

Maintenance

Check the operability of the detector regularly. Clean the detector body from dust, cobwebs, and other contaminants as they emerge. Use a soft dry cloth suitable for equipment care. Do not use substances that contain alcohol, acetone, gasoline or other active solvents to clean the detector. Wipe the lens very carefully — any scratches on the plastic may impair the detector’s sensitivity. The pre-installed battery ensures up to 4 years of autonomous operation. If the detector battery is nearly depleted, the security system will send a notification, and the LED will smoothly light up and go out when the detector detects any motion or if the tamper is activated.

What is the MotionCam battery life and what does affect it Battery Replacement

Technical Specifications

Complete Set

1. MotionCam
2. SmartBracket mounting panel
3. 2 CR123A batteries (pre-installed)
4. Installation kit
5. Quick Start Guide

Warranty

• Warranty for the AJAX SYSTEMS MANUFACTURING Limited Liability Company products is valid for 2 years after the purchase and does not extend to the bundled battery.
• If the device does not function correctly, please contact the Support Service first. In half of the cases, technical issues can be solved remotely!

CONTACT

• Warranty Obligations
• User Agreement
• Technical support: support@ajax.systems.

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