GATEXPERT DKC800DC Sliding Gate Opener User Manual

GATEXPERT DKC800DC Sliding Gate Opener

Product Information

Specifications

• Product Name : Sliding Gate Opener
• Model : DKC500DC/DKC800DC
• Power Supply : AC110V/220V, backup battery power, and solar power
• Warranty Period : 1 year

Product Usage Instructions

Installation

1. Read the instructions carefully before installation.
2. Ensure that the power cable is unplugged when mounting and positioning the product.
3. Remove the motor cover to mount the motor to the mounting plate or directly to the concrete footing.
4. Any changes to the settings can only be made by a licensed electrician.

Power Supply Options
The product can be powered by AC110V/220V power supply, backup battery power, or solar power.

Warranty
To avail warranty service, keep the warranty card and invoice. The warranty period is 1 year from the date of invoice. Any product  broken or damaged due to a quality problem will be repaired or replaced for free. Malfunctions and damages caused by incorrect use or user fault are not covered by this warranty.

Contact Information
To contact GATEXPERT for technical service or assistance with your automatic gate opener, use the provided email address: sales@gatexpertstore.com. Fill in the order information form for warranty service.

Frequently Asked Questions (FAQ)

• Q: How do I test the gate opener before installation?
  A: Plug the gate opener into a power source and press the remote. Press the opening button to rotate the output gear, press the stop button to stop the gear, and press the closing button to rotate the gear in the opposite direction. This will give you an understanding of how the opener will move the gate.

• Q: How do I change the direction of gate opening?
  A: If your gate needs to open from the left direction, mount the opener on the left-hand side and swap the relative wires. Refer to Terminal Instructions for swapping. The factory default setting is for right-hand opening (opener mounted on the right-hand side).

• Q: What precautions should I take during installation?
  A: Ensure that the gate opener is unplugged before proceeding with installation. Keep fingers away from the motor output gear while it is turning.

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E-mail: sales@gatexpertstore.com

Instructions for DKC500DC/DKC800DC

WARNING

• Instructions must be read before installation. Please follow these instructions carefully, incorrect installation could affect gate operation.
• When mounting and positioning this product please ensure the power cable is unplugged.
• The motor cover will need to be removed to mount the motor to the mounting plate or directly to the concrete footing.
• Any changes to the settings on this product can only be made by a licensed electrician.
• This product can be powered by AC110V/220V power supply or backup battery power and solar power.

WARRANTY

1. To repair against this warranty card and invoice during the warranty period.
2. Warranty period: 1 year after the date of invoice.
3. Without unauthorized dismantling, any product broken or damage due to quality problem, we’ll offer the repair service for free or replace for free.
4. The malfunction and damages caused by incorrect use or man fault is not covered by this warranty.

CONTACT US
E-mail : sales@gatexpertstore.com

• Please fill in the order information in the form below.
• All personal information you provided will be only used for warranty service and kept strictly confidential.
• Refer to this list when contacting GATEXPERT for technical service or assistance with your automatic gate opener.

Order Number| Product Model| Purchase Date| Country / Region
---|---|---|---
| | |
Email Address|
**Issue Details**|

Default Setting Instruction

The gate opener will open the gate to the right-hand side as its default setting. By default, the opener mounts on the right-hand side. (Figure 1)

Before installation: Test the gate opener by plugging it into a power source and pressing the remote. Press the opening button, the output gear rotates, then press the stop button, the output gear stops rotating. Finally, press the closing button, the output gear rotates to the opposite direction. This will give you an understanding of the way in which the opener will move the gate.

Note: Ensure that the gate opener is unplugged before proceeding with installation. Please keep
fingers away from the motor output gear whilst it is turning.
If your gate needs to open from the other direction (to the left, refer to figure 3), your opener needs to be mounted on the left-hand side as shown, the relative wires need to be swapped over, please check under “Terminal Instructions” for swapping. (Factory default setting is for right-hand opening: opener mounted on the right-hand side).

Any works done to the gate opener must be completed whilst the power is off, and the opener is unplugged.

Safety Instruction

Warning: Incorrect or improper use of this product can cause damage to persons, animals or properties.

• Please ensure that the input voltage used matches with the supply voltage of gate opener.
• All modifications to wiring or electrics, and any adjustment or maintenance to input voltage must be done by a qualified electrician.
• All potential hazards and exposed pinch points of the gate must be eliminated or guarded prior to installation of this gate opener.
• Never mount any device that operates the gate opener where the user can reach over (under, around or through) the gate to operate the controls. These must be placed away from any moving range of the moving gate.
• Ensure power plug is disconnected from the power socket during installation or maintenance.
• Keep remote control and other control devices out of children’s reach, in order to avoid unintentional activation.
• To ensure safety, before installing the motor, mount a Gate End Catch and a Gate Stop at each end of the rail to prevent the gate travelling off the track.
• If required, install infrared photocell to detect obstructions and prevent injury to person or damage to property.
• Instruct all users about the control systems provided and the manual opening operation in case of emergency.
• Ensure that the power cable is connected to a RCD protected weatherproof power outlet installed by a qualified electrician.
• Do not install this product in an explosive atmosphere or where there is any danger of flooding.
• This product was exclusively designed and manufactured for the use specified in the present documentation. Any other use not specified in this documentation could damage the product and be dangerous.
• Only use original parts for any maintenance or repair operation. Our company declines all responsibility with respect to the automation safety and correct operation when other supplier’s components are used.
• Do not modify the automation components, unless explicitly authorized by our company.
• The user must avoid any attempt to carry out any works or repairs on this product, and should always request the assistance of qualified personnel.
• This product is suitable for use on one sliding gate only.
• Anything which is not expressly provided for in these instructions is not allowed and will void warranty.
• Dispose of all packing materials (plastic, cardboard, polystyrene etc.) according to current guidelines. Keep plastic bags and polystyrene out of children’s reach.
• Save these instructions for future use.

Parts List

Parts List (standard configuration)

Parts List (optional)

• Additional remote controls: Spare/Additional remotes for the automatic gate kit, these will need to be paired to the motor.
• Infrared photocell: Detects pedestrians, vehicles and objects that cross an infrared beam and prevents the gate from closing.
• Wireless keypad : Allows secure access through the gate used with a user set code.
• Wired control : Allow users to control the opening and closing of the door through an external push-button.
• Alarm lamp: Alerts people near the gate and users that the gate is in operation.

Technical Parameters

Installation

Before You Start

• DKC500DC/DKC800DC Sliding Gate Automation Kit is suitable for powering the opening and closing motion of gates up to 500, 800kg in weight, up to a length of 8m.
• Gate motion is achieved by the rotating output gear of the gate opener driving the gear rack (sold separately) fitted to the moving gate.
• The gate opener requires you to press the remote control once to open, and once again to close. This is a safety feature to ensure safe operation.
• The opener must be fitted within private property, never externally to a property’s boundary.

Any works done to the gate opener must be completed whilst the power is off and the opener is unplugged. Any modifications/alterations/works to AC power components must only be completed by a licensed electrician.

Tools Required

• Tape measure
• Level
• 12mm concrete drill and hammer (when uses expansion screws)
• Phillips head screwdriver
• Straight screwdriver

Example Sliding Gate

Please ensure that the gate opener power cable is not plugged in at any stage before Step 8.

Step 1 – Gate Preparation

• Ensure that the sliding gate is correctly installed.
• The gate is horizontal and level and the gate can glide back and forth smoothly when moved by hand before installing the gate opener.
• Wheels and guide rollers should rotate easily and be free from dirt or grime.
• Track should be flat, level and firmly affixed.
• Any misalignment in the gate will affect performance of the automatic gate opener.

Step 2 – Checking Manual Release
Insert the key and open the manual release bar to enable the motor get into manual mode and check that the motor output gear rotates freely by hand (Figure 6). . Step 3 – Removing / Installing Motor Cover

• Unscrew the two cover screws located at each side of the motor cover.
• Remove the rubber grommet below the limit switch (Figure 7).

Please Not e: the rubber grommet must be fitted back onto the motor cover once the cover has been re-fitted/replaced onto the base of the motor.

Step 4 – Motor Pad Footing

• The motor pad concrete footing requires an area of no less than 400mm long x 250mm wide and a minimum depth of 200mm (Standard requirement).
• Ensure surface is level and parallel to the driveway.

Step 5 – Fitting Mounting Plate and Motor
Without Mounting Plate

• Pre embed the anchor bolts according to holes in motor base before concerting (as per Figure 9).
• After concrete hardening, bolt the motor with spring and flat washers provided and tighten as required. (The height can be slightly adjusted by bottom bolts as per Figure 10).

With Mounting Plate

• Pre embed the anchor bolts as per Φ10 holes in Figure 8 before concreting, after hardening, place the mounting plate, fit and tighten anchor bolts.(as per figure 11).
• Bolt motor to the mounting plate using the M8 x 40mm bolts with spring and flat washers provided and tighten as required (as per figure 12).

Fitting Motor

• Fit motor and mounting plate(if with) on the concrete footing.
• Ensure the motor output gear and gear rack are correctly aligned. Gear and gear rack should be centered as much as possible.
• Take the motor away from mounting plate.

Step 6 – Gear Rack & Motor Alignment

• See Figure 15 for recommended gear rack mounting height.
• Ensure that the output gear has a minimum clearance of 1-2mm along the entire length of gear rack fitted to the gate (as per Figure 14)
• Ensure output gear and gear rack are correctly aligned. Under no circumstances should the gate opener output gear carry any weight of the gate. It is the task of the gate castors or wheels to carry the weight of the gate (as per Figure 14).
• If the gate doesn’t slide freely by hand, adjust the height of the gear rack accordingly until the full length of gate slides freely by hand.

Step 7 – Limit Switch Stops
Included in your gate opener kit are two limit switch stops which must be fitted to the gear racks on your gate to ensure safe operation.
The limit switch stops are designed to set the desired opening and closing position of your gate. These limit switch stops are designed to come into contact with the magnetic limit switch.

It is extremely dangerous that without or incorrect installation of the limit switch stops can cause crash of gate, damage of internal structure of the motor, moreover, the gate may slide off the guide rail.

Setting the Limit Switch Stops

Closed Position

• Position gate 150-200mm back from the gate end catch closed position. This will help in making sure you do not slam the gate into the end stop/catch when setting the closed position under power.
• Fit limit switch stop onto the top of gear rack at the point where it meets the magnetic limit switch on the motor.
• Tighten locking screws of limit switch stop.

Open Position

• Position gate 150-200mm back from the gate stop open position. This will help in making sure you do not slam the gate into the end stop/catch when setting the open position under power.
• Fit limit switch stop onto the top of gear rack at the point where it meets the magnetic limit switch on the motor.
• Tighten locking screws of limit switch stop.

Test the spring/magnetic limit switch stops by moving the gate manually until you hear a click, making sure contact is made with the spring/magnetic limit switch on the motor.

To Reset: Turning the power off will reset the limit switch stop memory. Power on the gate opener again, pressing remote control or external push button switch to open and then close the gate once, then new limit switch stop setting is completed.

Step 8 – Powering on

• Ensure that the outer cover has been fitted and fastened back onto the motor base.
• Before powering up the gate opener make sure the gate can travel by hand in manual mode (key unlocked).
• Slide the gate to between the middle of the posts, approximately (see below diagrams).
• Lock the manual release spanner (key locked) in readiness for automatic mode.
• Plug the power cord into an approved RCD protected weatherproof outlet.
• Remote controls included in this kit are factory paired ready for use.

Step 9 – Testing Travel and Limit Stops

Testing the Closed Position

• Ensure gate opener is installed as per step 5, 6 and 7 and the sliding gate is in the middle position.
• Press remote (remotes included in kit are factory paired to the motor). The sliding gate will begin to close.
• The limit switch stop will hit the limit switch and the sliding gate will stop.
• When the gate stops, measure the distance remaining between the sliding gate and the desired closed position.
• You have now determined the closed position of the sliding gate when the limit switch stop hits the limit switch.
• Adjust the limit switch stop from the measurement you have taken to get your final gate closed position. The ideal closed final position for the gate frame is 10-15mm from closed gate end catch.

Testing the Open Position

• Press remote, the sliding gate will begin to open.
• The limit switch stop will hit the limit switch and the sliding gate will stop.
• When the gate stops, measure the distance remaining between the sliding gate and the desired open position.
• You have now determined the open position of the sliding gate when the limit switch stop hits the limit switch
• Adjust the limit switch stops from the measurement you have taken to get your final gate open position. The ideal open final position for the gate frame is 10-15mm from the gate stop.

To Reset
When setting new limit stop positions please ensure that you turn the power off and then on again. Turning the power off will reset the limit stop memory, allowing for new limit switch stop positions to be recognized by the motor.

Now the basic open and closed positions are set, for further setting functions and adjusting parameters, please refer to pages 15-23 in this manual.

Programming and Wiring

Any works to the 110V/220V AC must only be performed by a licensed electrician. Ensure power is off before any modifications are made.

DIP Switch Adjustment
All changes to these settings must be completed by a licensed electrician

setting: the gate is operated to open by remote control operation and will close automatically after a few seconds delay.

• 1 ON 2 OFF: automatic close delay time is 3s.
• 1 OFF 2 ON: automatic close delay time is 10s.
• 1 ON 1 ON: automatic close delay time is 30s.
• 1 OFF 2 OFF: no automatic close function.

Default setting: 1 OFF 2 OFF
Disable the automatic close function.

2
**3| ****Remote Control Mode Switch**|

• ON–three button mode:
• first button-open; second button-close; third button-stop
• OFF–single button mode

**4| External Button Mode Switch**|

• OFF–single button mode, should connect to 1 and 4 on J7 terminal
• ON–three button mode

**5| ****Opening Direction Setting**|

• OFF–right-hand opening (default setting) ON–left-hand opening
• The change on opening direction will be valid after cutting off the power and returning.

**6| ****Limit Switch Setting**| ON–Normal Open OFF–Normal Close

Default position is ON, this should align with limit switch and is not recommended to be modified by the users.

**7| ****Auto-reverse Function**|

• ON–enable OFF–disable
• Default position is ON, this should align with the opener status and is not recommended to be modified by the users.

---|---|---
| | ON–enable
8| Photocell Delay Detection| OFF–disable  Please enable this function if your motor is
| | connected with a photocell

Potentiometer Adjustment

All changes to these settings must be completed by a licensed electrician

VR1: Motor Total Working Time Adjustment
Total working time is the maximum running time of the motor after user makes operation on it, for example, to open and close your gate requires 20 seconds and you set the total working time in 20 seconds, due to some interruptions, the gate doesn’t finish the travel within 20 seconds, it’ll anyway stopped after 20 seconds.
Clockwise to increase the time, counter-clockwise to reduce. Time can be adjusted from 10 seconds to 90 seconds. We recommend to add 5 seconds on the actual running time. E.g. gate running requires 20 seconds, then set this total working time to be 25 seconds.
VR2: Without Functions
VR3: Motor Auto-reverse Force Adjustment
This VR3 is for adjusting the Auto-reverse force when meeting obstacles, clockwise to increase the force, counter-clockwise to reduce.

Terminal Instructions

All changes to these settings below must be completed by licensed electrician.

J8 Terminal: (as per Figure 17)

• Terminal ALM+: Alarm Lamp +24VDC
• Terminal ALM-: Alarm Lamp -24VDC

J1 Terminal

• Terminal 5: Common Terminal for Photocell
• Terminal 6: Photocell Input (N.C.). If no photocell is fitted, use
• a jumper between terminals 5 & 6.
• Terminal 7: Additional Accessories +24VDC
• Additional accessories sold separately

J4 Terminal
Motor Wire(above terminal connect to red motor wire, below terminal connect to black motor wire)Note: If require to change the moving direction, 1 simple way is to change the DIP 5, another way is changing the wires, to do so, not only MOT1 and MOT2 wires need to be swapped，but also the wires of OP and CL on J10 Terminal have to be swapped with each other.

Wiring to the Terminal Using a screwdriver to loosen the screw on the side of the terminal.
Insert the wire into the number on the terminal that you are looking to connect to. Refer to Page 15.
Tighten with a screwdriver to secure the wire in place.

J10 Terminal

• OP: Open Limit Switch.
• COM: Limit Switch Common Terminal.
• CL: Close Limit Switch.

J7 Terminal: External Push Button.

• Terminal 1: External Open Push Button Switch.(N.O.)
• Terminal 2: External Close Push Button Switch.(N.O.)
• Terminal 3: External Stop Push Button Switch.(N.O.)
• Terminal 4: Common
• Terminal for External Push Button.

Connecting Infrared Photocells

• The below steps must be completed by licensed electrician.
• Highly recommend the use of infrared photocells as an additional safety feature.
• While closing, if the ray of the Infrared Photocell is blocked, the gate will stop and reverse immediately, to protect user and property security. To install photocells, connect wiring as per
• Figure 20. You must remove the wire jumper between terminal 5 and terminal 6 on J1 (ref to Figure 21).
• The distance between photocell receiver and photocell transmitter should not be less than 2 meters; otherwise, the induction effect of photocell may be affected.

Before Installing Photocells

Figure 21

Loosen 5 and 6 ports on J1 Terminal with a screwdriver. Make sure the power is disconnected before doing so.
Remove the wire jumper between ports 5 & 6 on J1 Terminal.

Remote Control Operation

• Three button mode remote control : OPEN/CLOSE/STOP of motor are controlled by three buttons separately on the remote control.
• Single button mode remote control: OPEN/CLOSE/STOP of motor are controlled by one button circularly on the remote control.
• The forth button on remote control is Pedestrian Mode–press the forth button while the gate is closed, the gate will open 1m wide to allow pedestrian access.

Figure 22

Remote Control Learning
Remove motor outer cover and continue to remove the transparent PCB cover, press the button ‘K4’ on the control board, until the ‘LEARN’ indicator light turns on, then release the button. While the light is on, press the button intended to be paired on the remote control twice, the ‘LEARN’ indicator light will flash repeatedly and then turn off when remote control is paired. A maximum 40 remote controls can be paired to one motor.

Clearing Remote Controls
To delete all paired remote controls, press and hold the button ‘K4’ till LEARN LED turns on. When the LEARN LED turns off, all previously paired remote controls will be delete

Connecting Storage Battery

Connecting Solar Panel

Wiring to the Transformer

Maintenance

• The gate should be checked every month to make sure it operates normally.
• For the sake of safety, each gate is suggested to be equipped with infrared protector, and regular inspection is required.
• Before installation and operation of the gate opener, please read all instructions carefully. Our company keep the right to change the instruction without prior notice.

Troubleshooting

Any troubleshooting work below done to the motor must be completed by a licensed electrician and only whilst the power is off and the motor is unplugged!

1. The power supply is disconnected.
2. Fuse is blown.
3. Control board 24VAC terminal wrongly wired.

|

1. Connect the power supply.
2. Check the fuse (F1) and replace if blown.
3. Re-wiring according to user manual.

**** The gate can only open, but cannot close.|

1. Photocell wrongly wired.
2. Photocell wrongly installed.
3. Photocell is blocked by obstacles.
4. Sensitivity of obstacle is too low.

|

1. If not connect photocell, please ensure 5 and 6 on J1 terminal has a jumper wire; if connect photocell, please ensure the wiring is correct and the photocell type is N.C.
2. Ensure that the photocell mounting position can be mutually aligned.
3. Remove the obstacle.
4. Increase the sensitivity of obstacle.

Remote control doesn’t work.|

1. Battery level is too low.
2. Remote control not paired.

|

1. Change the battery.
2. Pair the remote control to the gate opener.

Press OPEN, CLOSE

button, the gate is not moving, motor has noise.

|

1. Capacitor damaged.
2. Capacitor is poor connected.
3. Gate moving is not smoothly.

|

1. Change capacitor.
2. Check the capacitor wiring.
3. Adjust the motor or gate according to the actual situation.

**** Not stop when running to open or closed limit position.|

1. The open or closed limit switch is in opposite.
2. Magnetic limit switch badly installed.

|

1. Check whether the limit switch wiring is consistent with the motor running direction.
2. Check whether the distance and height between magnetic limit switch and motor reaches to standard requirement.

Leakage switch tripped.| Power supply cable short circuit or motor wire short circuit.| Check wiring.
Gate will open itself| Auo-close function is enabled, but the motor opening direction is not correct.| **** Switch the setting of DIP5

Drawing and Measurements

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References

• China Sliding Gate Operator Kit, Swing Gate Operator Kit, Sectional Door Operator Kit Factory - GATEXPERT

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