SMART Notebook 23 Collaborative Learning Software Installation Guide

: June 15, 2024
: Smart

Table of Contents

Notebook 23 Collaborative Learning Software
Product Information
Specifications
Chapter 1: Introduction
SMART Notebook and SMART Notebook Plus
- Chapter 2: Preparing for Installation
Computer Requirements
Network Requirements
Setting up Teacher Access
- Chapter 3: Installing and Activating
Downloading and Installing
Activating the Subscription
Getting Started Resources
- Chapter 4: Updating SMART Notebook
- Chapter 5: Uninstalling and Deactivating
Deactivating Access
Uninstalling
- Appendix A: Determining the Best Activation Method
- Appendix B: Help Teachers Set Up a SMART Account
Why Teachers Need a SMART Account
How Teachers Can Register for a SMART Account
- FAQ
Was this document helpful?
Where can I find more resources?
How do I update SMART Notebook?
How do I uninstall SMART Notebook?

Notebook 23 Collaborative Learning Software

Product Information

Specifications

Product Name: Collaborative learning software
Operating Systems: Windows and Mac
Website: smarttech.com

Chapter 1: Introduction

This guide provides instructions for installing the SMART
Learning Suite Installer software on a single computer. It is
intended for technical specialists or IT administrators responsible
for managing software subscriptions and installations in a school.
The guide also applies to individual users who have purchased a
license or downloaded a trial version of the software. Access to
the internet is required for many procedures.

SMART Notebook and SMART Notebook Plus

SMART Notebook and SMART Notebook Plus are included in the SMART
Learning Suite Installer. SMART Notebook Plus requires an active
subscription to SMART Learning Suite. Some information in this
guide specifically applies to SMART Notebook Plus users.

Chapter 2: Preparing for Installation

Computer Requirements

Before installing SMART Notebook, ensure that your computer
meets the following minimum requirements:

Supported Operating Systems:
- Windows 11
- Windows 10
- macOS Sonoma
- macOS Ventura (13)
- macOS Monterey (12)
- macOS Big Sur (11)
- macOS Catalina (10.15)
Important: Mac computers with Apple silicon must have Rosetta 2
installed if you:

Network Requirements

Ensure that your network meets the necessary requirements before
proceeding with the installation.

Setting up Teacher Access

Before installing SMART Notebook, it is recommended to set up
teacher access. This will allow teachers to fully utilize the
features of the software.

Chapter 3: Installing and Activating

Downloading and Installing

Follow the steps below to download and install SMART
Notebook:

Step 1: [Insert Step 1]
Step 2: [Insert Step 2]
Step 3: [Insert Step 3]

Activating the Subscription

After installing SMART Notebook, you need to activate your
subscription. Follow the instructions below to activate your
subscription:

Step 1: [Insert Step 1]
Step 2: [Insert Step 2]
Step 3: [Insert Step 3]

Getting Started Resources

Additional resources and guides for getting started with SMART
Notebook and SMART Learning Suite can be found in the Support
section of the SMART website. Scan the QR code provided in the
manual to access these resources on your mobile device.

Chapter 4: Updating SMART Notebook

This chapter provides information on how to update your SMART
Notebook software to the latest version.

Chapter 5: Uninstalling and Deactivating

Deactivating Access

If you no longer require access to SMART Notebook, follow the
instructions in this chapter to deactivate your access.

Uninstalling

To uninstall SMART Notebook from your computer, follow the steps
outlined in this chapter.

Appendix A: Determining the Best Activation Method

This appendix provides guidance on determining the best
activation method for your needs.

Appendix B: Help Teachers Set Up a SMART Account

Why Teachers Need a SMART Account

This section explains why teachers need a SMART Account and the
benefits it provides.

How Teachers Can Register for a SMART Account

Follow the instructions in this section to help teachers
register for a SMART Account.

FAQ

Was this document helpful?

Please provide your feedback on the document at smarttech.com/docfeedback/171879.

Where can I find more resources?

Additional resources for SMART Notebook and SMART Learning Suite
can be found in the Support section of the SMART website at
smarttech.com/support.
You can also scan the provided QR code to access these resources on
your mobile device.

How do I update SMART Notebook?

Instructions for updating SMART Notebook can be found in Chapter
4 of the user manual.

How do I uninstall SMART Notebook?

Instructions for uninstalling SMART Notebook can be found in
Chapter 5 of the user manual.

SMART Notebook® 23
Collaborative learning software
Installation guide
For Windows and Mac operating systems
Was this document helpful? smarttech.com/docfeedback/171879

Learn more
This guide and other resources for SMART Notebook and SMART Learning Suite are available in the Support section of the SMART website (smarttech.com/support). Scan this QR code to view these resources on your mobile device.

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Contents

3

Chapter 1 Introduction

4

SMART Notebook and SMART Notebook Plus

4

Chapter 2 Preparing for installation

5

Computer requirements

5

Network requirements

7

Setting up teacher access

11

Chapter 3 Installing and activating

13

Downloading and installing

13

Activating the subscription

16

Getting started resources

17

Chapter 4 Updating SMART Notebook

18

Chapter 5 Uninstalling and deactivating

20

Deactivating access

20

Uninstalling

23

Appendix A Determining the best activation method

25

Appendix B Help teachers set up a SMART Account

27

Why teachers need a SMART Account

27

How teachers can register for a SMART Account

28

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Chapter 1 Introduction
This guide shows you how to install the following software included in the SMART Learning Suite Installer:
l SMART Notebook l SMART Ink® l SMART Product Drivers l Required third-party software (Microsoft® .NET and Visual Studio® 2010 Tools for Office Runtime)
This guide describes the installation on a single computer. For information about deployments on many computers at once, see the System Administrator’s guides:
l For Windows®: docs.smarttech.com/kb/171831 l For Mac®: docs.smarttech.com/kb/171830
This guide is intended for those in charge of managing software subscriptions and installing software in a school, such as a technical specialist or IT administrator.
This guide also applies if you’ve purchased a license for yourself or you’ve downloaded a trial version of the software.
Many procedures in this guide require access to the internet.
Important If SMART Response is currently installed, updating from SMART Notebook 16.0 or earlier to SMART Notebook 22 will replace SMART Response with the newer Response assessment tool. Please review the details in the following link to make sure the upgrade will not disrupt current teacher workflows. Existing assessment data may need to be backed up.
SMART Notebook and SMART Notebook Plus
This guide helps you install SMART Notebook and Plus. SMART Notebook Plus requires an active subscription to SMART Learning Suite. Some information in this guide applies only if you are installing SMART Notebook Plus. These sections are indicated with the following message:
Applicable to SMART Notebook Plus only.

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Chapter 2 Preparing for installation

Computer requirements

5

Network requirements

7

Setting up teacher access

11

Before installing SMART Notebook, make sure the computer and network meets the minimum requirements. Additionally, you’ll need to determine which activation method you want to use.

Computer requirements
Before you install the software, ensure the computer meets the following minimum requirements:

Requirement
General
Supported operating systems

Windows operating system
Windows 11 Windows 10

macOS operating system
macOS Sonoma macOS Ventura (13) macOS Monterey (12) macOS Big Sur (11) macOS Catalina (10.15)
Important
Mac computers with Apple silicon must have Rosetta 2 installed if you:
l Use SMART Notebook with the “Open using Rosetta” option set to enable use of 3D object manipulation or the SMART Document Camera viewer in SMART Notebook.
l Run the firmware updater for SMART Board M700 series interactive whiteboards.
See support.apple.com/enus/HT211861.

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Chapter 2 Preparing for installation

Requirement

Windows operating system

macOS operating system

Minimum hard disk 4.7 GB space

3.6 GB

Minimum specs for standard and high definition displays (up to 1080p and similar)

Minimum processor Intel® CoreTM m3

Any computer supported by macOS Big Sur or later

Minimum RAM

4 GB

Minimum specs for ultra high definition displays (4K)

Minimum graphics card

Discrete GPU Note

[N/A]

SMART strongly recommends that your video card meets or exceeds the minimum requirements. Although SMART Notebook can run with an integrated GPU, your experience and SMART Notebook’s performance can vary depending on the GPU’s capabilities, the operating system, and other running applications.

Minimum processor/system

Intel Core i3

Late 2013 Retina MacBook Pro or later (minimum)
Late 2013 Mac Pro (recommended)

Minimum RAM

8 GB

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Chapter 2 Preparing for installation

Requirement

Windows operating system

macOS operating system

Other requirements

Programs

Microsoft .NET Framework 4.8 or later for SMART Notebook software and SMART Ink
Microsoft Visual Studio® Tools 2010 for Office for SMART Ink
Acrobat Reader 8.0 or later
DirectX® technology 10 or later for SMART Notebook software
DirectX 10 compatible graphics hardware for SMART Notebook software

[N/A]

Notes

l All required third-party software is built into the installation executable and is installed automatically in the correct order when you run the EXE.

l These are the minimum requirements for SMART Notebook. SMART recommends updating to the most recent versions of the software listed above.

Web Access

Required for downloading and activating SMART software

Note
Operating systems and other third-party software released after this SMART software might not be supported.

Network requirements
Ensure your network environment meets the minimum requirements described here before you install or use SMART Notebook.
SMART Notebook’s interactive activities and assessments use hellosmart.com. Use the recommended web browsers, device specifications, operating systems, and network capacity to ensure the best possible experience with SMART Notebook’s interactive activities and assessments.

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Chapter 2 Preparing for installation
Additionally, some features of SMART Notebook and other SMART products (such as SMART Board® interactive displays) require access to specific web sites. You might need to add those web sites to the allowlist if the network restricts outbound internet access.
Tip When using activities on hellosmart.com, students may check their website access at suite.smarttechprod.com/troubleshooting.
Student device web browser recommendations
Students playing or participating in a SMART Notebook Plus lesson’s activities and assessments should use one of the following browsers on their devices:
The latest version of: l GoogleTM Chrome Note Google Chrome is recommended as it provides the best experience when using Lumio by SMART. l Safari l Firefox® l Windows 10 Edge Note AndroidTM devices must use Chrome or Firefox.
Ensure JavaScript is enabled in your browser.
Student device operating system recommendations
Students who use hellosmart.com should use one of the following recommended devices: l A computer running the latest version of Windows (10 or later) or any Mac running macOS (10.13 or later) l An iPad or iPhone upgraded to the latest iOS l An Android phone or tablet with Android version 8 or later l A Google Chromebook upgraded to the latest Chrome OS Important Although Lumio by SMART works with mobile devices, the lesson editing and activity building interfaces work best on larger screens.

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Chapter 2 Preparing for installation

Important
First-generation iPads or Samsung Galaxy Tab 3 tablets do not support mobile device-enabled activities.
Network capacity recommendations
SMART Notebook activities on hellosmart.com are designed to keep network requirements as low as possible while still supporting rich collaboration. The network recommendation for Shout It Out! alone is 0.3 Mbps per device. A school that regularly uses other Web 2.0 tools should have enough network capacity to run SMART Notebook activities on hellosmart.com.
If activities on hellosmart.com are used in conjunction with other online resources, such as streaming media, greater network capacity could be required, depending on the other resources.
Website access requirements
A number of SMART products use the following URLs for software updates, collecting information, and backend services. Add these URLs to your network’s allowlist to make sure SMART products behave as expected.
l https://*.smarttech.com (for updating SMART Board interactive display software and firmware) l http://*.smarttech.com (for updating SMART Board interactive display software and firmware) l https://*.mixpanel.com l https ://.google-analytics.com l https://.smarttech-prod.com l https://*.firebaseio.com l wss://.firebaseio.com l https://www.firebase.com/test.html l https://.firebasedatabase.app l https://api.raygun.io l https://www.fabric.io/ l https://updates.airsquirrels.com l https://ws.kappboard.com (for updating SMART Board interactive display software and firmware) l https://*.hockeyapp.net l https://*.userpilot.io l https://static.classlab.com l https://prod-static.classlab.com/ l https://*.sentry.io (optional for iQ) l https://*.aptoide.com l https://feeds.teq.com
The following URLs are used for signing in to and using your SMART Account with SMART products. Add these URLs to your network’s allowlist to make sure SMART products behave as expected.
l https://*.smarttech.com l http://*.smarttech.com l https://hellosmart.com l https://content.googleapis.com

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Chapter 2 Preparing for installation
l https://*.smarttech-prod.com l https://www.gstatic.com l https://*.google.com l https://login.microsoftonline.com l https://login.live.com l https://accounts.google.com l https://smartcommunity.force.com/ l https://graph.microsoft.com l https://www.googleapis.com
Allow the following URLs if you want SMART product users to be able to insert and play YouTube videos when using SMART products:
l https://*.youtube.com l https://*.ytimg.com

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Chapter 2 Preparing for installation

Setting up teacher access
Applicable to SMART Notebook Plus only.
Single plan subscriptions
When you purchase a single plan subscription, you’re asked to sign in to your Microsoft or Google account. This is the account you use to sign in to access SMART Notebook Plus.
Group subscriptions
If you have an active subscription to SMART Learning Suite, you must determine how you want to set up teachers’ access to the SMART Notebook Plus features that come with a subscription.
There are two ways to activate a teacher’s access to SMART Notebook: l Email provisioning: provision the teacher’s email address for their SMART Account l Product key: use a product key
SMART recommends that you provision a teacher’s access using their SMART Account email rather than a product key.
Note Setting up access doesn’t apply if you are using SMART Notebook Plus in trial mode or if you’re using SMART Notebook without a subscription.
After you’ve determined which activation method is best for your school, sign in to the SMART Admin Portal to provision teachers or locate the product key.
The SMART Admin Portal is an online tool that allows schools or districts to manage their SMART software subscriptions easily. After signing in, the SMART Admin Portal shows you a variety of details, including:
l all the subscriptions purchased by you or your school l the product key(s) attached to each subscription l renewal dates l the number of seats attached to each product key and how many of those seats have been
assigned

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Chapter 2 Preparing for installation
To learn more about the SMART Admin Portal and its use, visit support.smarttech.com/docs/redirect/?product=softwareportal.
Create a list of teacher emails Gather a list of email addresses for teachers for whom you’re installing SMART Notebook. Teachers will use these addresses to create their SMART Account, which they will need for signing in to SMART Notebook and accessing the premium features. A SMART Account is required for teachers regardless of the activation method used (product key or email provisioning).
Ideally these email addresses are provided to teachers by their school or institution for Google Suite or Microsoft Office 365. If a teacher already has an address they use for a SMART Account, be sure to obtain and provision that email address.
Adding teachers to a subscription If you chose to provision a teacher’s email address to set up access, you need to provision the teacher to the subscription in the SMART Admin Portal. You can:
l Add one teacher at a time by entering their email address l Import a CSV file to add multiple teachers l Auto-provision teachers with ClassLink, Google, or Microsoft
For complete instructions about provisioning teachers using these methods, see Adding users in the SMART Admin Portal.
Locating the product key for activation If you chose the product key method to set up access, sign in to the SMART Admin Portal to locate the key.
To locate the product key for your subscription 1. Go to subscriptions.smarttech.com and enter your user name and password for the SMART Admin Portal to sign in. 2. Locate your subscription to SMART Learning Suite and expand it to view the product key.

See the SMART Admin Portal support page for complete details about using the portal.
3. Copy the product key and email it to the teacher or save it in a convenient location for later. You or the teacher will enter this key in SMART Notebook after it’s installed.

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Chapter 3 Installing and activating

Downloading and installing

13

Activating the subscription

16

Single plan subscriptions

16

Group plan subscriptions

16

Getting started resources

17

Start the installation by downloading the software from the SMART website. After you’ve downloaded and run the installer, you or the teacher need to activate the software.
Tips
l If you are deploying SMART Notebook on multiple computers, refer to the SMART Notebook deployment guides (support.smarttech.com/docs/redirect/?product=notebook&context=documents).
l For Windows operating systems, you can install SMART Notebook using the USB installer or the web-based installer. If you’re installing SMART Notebook on multiple computers, use the USB installer so you only have to download the installer once, saving you time. The USB installer is also for use if you’re installing SMART Notebook on a computer that doesn’t have internet. However, an internet connection is required for activating the software. To find the USB installer, go to smarttech.com/products/education-software/smart-learning- suite/admin-download

Downloading and installing
1. Go to smarttech.com/education/products/smart-notebook/notebook-download- form. 2. Fill in the required form. 3. Select the operating system. 4. Click DOWNLOAD and save the file to a temporary location. 5. Double-click the downloaded installer file to start the installation wizard.

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Chapter 3 Installing and activating
6. Follow the on-screen instructions to complete the installation. Tip

l Launch SPU to check for and install up for any SMART software installed on t computer.

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Chapter 3 Installing and activating

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Chapter 3 Installing and activating
Activating the subscription
If you have an active subscription to SMART Learning Suite, you must activate SMART Notebook Plus to get access to features that come with a subscription.
Single plan subscriptions
When you purchase a single plan subscription, you’re asked to sign in to your Microsoft or Google account. This is the account you use to sign in to access SMART Notebook Plus.
Group plan subscriptions
Follow the procedure below for the activation method you’ve chosen.
To activate SMART Notebook Plus with a SMART Account (provision email address)

Provide the teacher with the email address that you provisioned in the SMART Admin Portal. 2. Have the teacher create a SMART Account using the email address you provisioned, if they haven’t already. 3. Have the teacher open SMART Notebook on their computer. 4. In the Notebook menu, the teacher clicks Account Sign in and follows the onscreen instructions to sign in.
To activate SMART Notebook Plus with a product key 1. Find the product key you copied and saved from the SMART Admin Portal. Note A product key may have also been provided in the email SMART sent after you purchased a subscription to SMART Notebook. 2. Open SMART Notebook.

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Chapter 3 Installing and activating
3. In the Notebook menu, click Help Software Activation.
4. In the SMART Software Activation dialog, click Add. 5. Paste the product key and click Add. 6. Accept the terms of the license agreement and click Next. Continue following the on-screen
instructions to finish activating SMART Notebook. After SMART Notebook is activated, you can access all its features for the duration of the subscription.
Getting started resources
If the teacher is a first-time user, provide the following online resources to help get started with SMART Notebook, the SMART Board interactive display, and the rest of the SMART Learning Suite:
l Interactive tutorial: This tutorial walks you through the basics of the interface, providing a series of short videos that tells you what each button does. Visit support.smarttech.com/docs/redirect/?product=notebook&context=learnbasics.
l Get Started with SMART: This page provides resources on the entire SMART Learning Suite, as well as training for using SMART hardware products in the classroom. This page has curated the best resources to help teachers get started with a SMART classroom. Visit smarttech.com/training/getting-started.

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Chapter 4 Updating SMART Notebook
SMART periodically releases updates to its software products. The SMART Product Update (SPU) tool regularly checks for and installs these updates.
If SPU is not set to check for automatic updates, you can check for and install updates manually. In addition, you can enable automatic update checks for future updates. SMART Product Update (SPU) enables you to activate and update installed SMART software, including SMART Notebook and supporting software, such as SMART Ink and SMART Product Drivers.
Important SPU requires an internet connection.
To check for and install updates manually 1. For Windows operating systems, go to the Windows Start menu and browse to SMART Technologies SMART Product Update. OR For macOS operating systems, open Finder, and then browse to and double-click Applications/SMART Technologies/SMART Tools/SMART Product Update. 2. In the SMART Product Update window, click Check Now. If an update is available for a product, its Update button is enabled. 3. Install the update by clicking Update and following the on-screen instructions. Important To install updates, you must have full administrator access for the computer.
To enable automatic update checks 1. For Windows operating systems, go to the Windows Start menu and browse to SMART Technologies SMART Product Update. OR In macOS operating systems, open Finder, and then browse to and double-click Applications/SMART Technologies/SMART Tools/SMART Product Update.

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Chapter 4 Updating SMART Notebook
2. In the SMART Product Update window, select the Check for updates automatically option and type the number of days (up to 60) between SPU checks.
3. Close the SMART Product Update window. If an update is available for a product the next time SPU checks, the SMART Product Update window appears automatically, and the product’s Update button is enabled.

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Chapter 5 Uninstalling and deactivating

Deactivating access

20

Uninstalling

23

You can uninstall SMART Notebook and other SMART software from individual computers using the SMART Uninstaller.
Deactivating access
Applicable to SMART Notebook Plus only.
Before you uninstall the software, you should deactivate it. This is particularly important if you activated the teacher’s access using a product key. If you activated their access by provisioning their email address, you can deactivate a teacher’s access either before or after uninstalling SMART Notebook.

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Chapter 5 Uninstalling and deactivating
To return a SMART Notebook email provision in the SMART Admin Portal 1. Sign in to the SMART Admin Portal at adminportal.smarttech.com. 2. Click Manage users in the Assigned/Total column for the subscription from which you want to remove a user.
A list of assigned users appears.
3. Select the user by clicking the check box beside the email address.
Tip If you are looking through a long list of users, use the search bar in the top right corner of your screen.

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Chapter 5 Uninstalling and deactivating
4. Click Remove user on the main screen.
A confirmation dialog appears and asks if you’re sure you want to remove the user.
5. Click Remove to confirm. To return a SMART Notebook product key activation
1. Open SMART Notebook. 2. From the Notebook menu, select Help Software Activation. 3. Select the product key you want to return and click Manage Selected Product Key. 4. Select Return the product key so a different computer can use it and click Next. 5. Select Submit request automatically.
OR Select Submit request manually if you aren’t online or are having connection issues.

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Chapter 5 Uninstalling and deactivating
Uninstalling
Use the SMART Uninstaller to uninstall the software. The benefit of using the SMART Uninstaller over the Windows control panel is that you can select other SMART software that’s installed on the computer, such as SMART Product Drivers and Ink, to remove at the same time as SMART Notebook. The software is also uninstalled in the correct order.
Note If you are using a copy of SMART Notebook Plus that has been activated using a product key, be sure to deactivate the software by returning the product key before uninstalling the software.
To uninstall SMART Notebook and related SMART software on Windows 1. Click Start All apps, and then scroll to and select SMART Technologies SMART Uninstaller. Note This procedure varies depending on the version of the Windows operating system you’re using and your system preferences. 2. Click Next. 3. Select the check boxes of the SMART software and supporting packages that you want to uninstall, and then click Next. Notes o Some SMART software depends on other SMART software. If you select this software, the SMART Uninstaller automatically selects the software that depends on it. o SMART Uninstaller automatically uninstalls supporting packages that are no longer being used. o If you uninstall all SMART software, SMART Uninstaller automatically uninstalls all supporting packages, including itself. 4. Click Uninstall. SMART Uninstaller uninstalls the selected software and supporting packages. 5. Click Finish.
To uninstall SMART Notebook and related SMART software on Mac 1. In Finder, browse to Applications/SMART Technologies, and then double-click SMART Uninstaller. The SMART Uninstaller window opens.

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Chapter 5 Uninstalling and deactivating
2. Select the software you want to uninstall. Notes o Some SMART software depends on other SMART software. If you select this software, SMART Uninstaller automatically selects the software on which it depends. o SMART Uninstaller automatically uninstalls supporting software that is no longer being used. If you choose to uninstall all SMART software, SMART Uninstaller automatically uninstalls all supporting software, including itself. o To remove the previous SMART Install Manager, use the SMART Uninstaller found in the Application/SMART Technologies folder. o The latest SMART Install Manager icon appears under the Applications folder. To uninstall it, drag it to the Trash can.
3. Click Remove, and then click OK. 4. If prompted, enter a user name and password with administrator privileges, and then click OK.
SMART Uninstaller uninstalls the selected software. 5. Close SMART Uninstaller when done.

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Appendix A Determining the best activation method

Applicable to SMART Notebook Plus only.

There are two ways to activate access to SMART Notebook Plus. l Provisioning an email address l Using a product key

Note
This information applies only to group subscriptions to SMART Learning Suite. If you purchased a single plan subscription for yourself, the email address you used to purchase it is the one to use for signing in to and accessing SMART Notebook Plus.

Although you can use a product key to activate SMART Notebook Plus software on a computer, it’s more beneficial to provision a teacher’s email address. Provisioning allows teachers to sign in through their SMART Accounts and use all software included in a SMART Learning Suite subscription on any device on which it’s installed. Using a product key activates SMART Notebook Plus features only on a specific computer.

In the SMART Admin Portal, you still have a product key (or multiple product keys) attached to your subscription.

The following table outlines the main differences between each method. Review this table to determine which method works for your school.

Feature

Provisioning emails

Product key

Simple activation

Teachers sign in to their SMART Account

The teacher enters a product key.

SMART Account sign in required

When teachers sign in to their SMART Account in SMART Notebook, it activates their access to the SMART Notebook Plus features, such as student device contributions and sharing lessons to Lumio and a SMART Board interactive display with iQ. The SMART Account is also used to sign in to SMART Exchange and access free training resources on smarttech.com.

Signing in does not activate a teacher’s access. Teachers must enter their product key separately.
Teachers sign in to their SMART Account in SMART Notebook Plus to access its features, such as enabling student device contributions and sharing lessons to Lumio.

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Appendix A Determining the best activation method

Feature

Provisioning emails

Product key

Home use

Assigning a user to your school’s subscription provisions that user to sign in to their SMART Account and use SMART software on any device on which it’s installed for as long as the subscription is active. The activation follows the user, not the computer. To use SMART Notebook Plus at home, teachers just download and install the software, then sign in to their account.

Activating desktop software with a product key works only for that specific computer.
Although teachers could use the same product key to activate SMART Notebook Plus on a home computer, more product key seats from your school’s subscription might be used.
Activation with a product key provides no way to revoke the activation, such as when a teacher starts working for a different district or in the event of unauthorized use of a product key.

Subscription renewal management

When the subscription is renewed, you only have to manage it from the SMART Admin Portal.
Also, if your organization has multiple product keys, renewals are easier to manage because provisioning is not associated with a single product key in the SMART Admin Portal. If a product key expires and is not renewed, or a new product key was purchased or given to you when your school renewed its subscription, the provisioning can be moved to another active product key without requiring the teacher to change anything in the software.

The product key must be renewed. Otherwise, you must give teachers an active product key from your school’s subscription and have them enter it in SMART Notebook.

Activation control and security

You can deactivate a provisioned account from the SMART Admin Portal, so there’s no risk of a product key being shared or used outside your organization.

After you share a product key or enter it in SMART Notebook, the product key is always visible in the interface.
There is no way to prevent teachers from sharing their key or using it to activate SMART Notebook on more than one computer. This can affect the available seats associated with a product key and subscription. There’s no way to control the number of activations on a single product key.

Return a departing teacher’s access

If a teacher departs the school, you can easily deactivate the provisioned account and return the seat to the school’s subscription.

Before a teacher departs, you must deactivate SMART Notebook Plus on the teacher’s work computer and home computer (if applicable). There is no way to revoke a product key on a computer that has stopped working or is inaccessible.

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Appendix B Help teachers set up a SMART Account

Applicable to SMART Notebook Plus only.

Why teachers need a SMART Account

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How teachers can register for a SMART Account

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A SMART Account makes all of SMART Learning Suite available to a teacher. The account’s also used for the provisioning email activation method. Even if your school used a product key to activate access to SMART Notebook Plus, a SMART Account is still required to access to certain features.
Why teachers need a SMART Account
When using SMART Notebook, teachers need to sign in using their SMART Account credentials to access premium features and to use many common features, such as:
l Create interactive activities and assessments and enable student device contributions for those activities and assessments
l Keep the same class code when students sign in to play collaborative activities l Share SMART Notebook lessons to their SMART Account for presentation on any device using Lumio
or the embedded Whiteboard app on a SMART Board display with iQ l Share lessons with an online link l Upload and share SMART Notebook lessons with their students through Lumio. This enables
teachers to share or present their lessons from any device, regardless of operating system. This is particularly beneficial for schools that use Chromebooks.

docs.smarttech.com/kb/171879

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Appendix B Help teachers set up a SMART Account
How teachers can register for a SMART Account
To register for a SMART Account, teachers need a Google or Microsoft account profile–ideally an account provided by their school for Google Suite or Microsoft Office 365. To learn more about creating a teacher’s SMART Account, see support.smarttech.com/docs/redirect/?product=smartaccount&context=teacher- account.

docs.smarttech.com/kb/171879

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SMART Technologies
smarttech.com/support smarttech.com/contactsupport
docs.smarttech.com/kb/171879