ORBCOMM ELDs for Trucks and Fleets Driver User Guide

ORBCOMM ELDs for Trucks and Fleets Driver

Legal Notice

This documentation is owned by ORBCOMM and protected by applicable copyright laws and international treaty provisions. Other copyrighted names used are the property of their respective owners. Therefore, you must treat this documentation  like any other copyrighted material. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, storage in an information retrieval system, or otherwise,  without prior written permission by ORBCOMM, Inc. 395 W Passaic Street, Suite 325, Rochelle Park, NJ 07662 USA Phone 703-433-6325. The information in this document is for information purposes only and contains technical information and descriptions of the ORBCOMM product(s) and is subject to change without notice.
No warranty or representation, express or implied, is made with respect to its contents.

Revision Date: July 2023.

Important Information

Your role in the transportation industry has many potential dangers and safety is critical. ORBCOMM contributes to a safer transportation ecosystem by providing solutions that empower you to focus more on the road, automate compliance and increase safety so you can go home to your family safe and secure when the workday is done.
Our solutions simplify Hours of Service time recording and help you meet the requirements of the Electronic Logging Device Mandate through easy-to-use driver technology.

Ways Our Solution Helps Increase Transportation Safety

Increased Attention on the Road: Our solution includes timers and alerts which let you keep your eyes on the road and give you plenty of time to find parking before reaching daily time limits.

Less Intrusive Communications: In the past it may have been required to call your administrator to relay HOS or location information. Now your administrator can receive this information automatically through the ORBCOMM Portal.

Quicker Inspections: Roadside inspections go faster when inspection officials can verify regulatory compliance with a glance at a screen.

Logging In and Accessing Hour of Service

1.  Tap Launcher Icon
2. Enter your user credentials tap login
   

Electronic Logging Device (ELD) Dashboard

The ELD Dashboard has the following items on it:

the driver.
2| Co-Driver Login. Tap this area to log in a co-driver. The co-driver’s name appears here when a co-driver is logged in.
3| Vehicle Name and Connection Status. Displays if you are connected to a vehicle.
Tablet is connected to a vehicle. The vehicle name will also be displayed.
Tablet is connected to the internet but not a vehicle.
Tablet has lost connection to the vehicle.

Tap the link icon to choose a vehicle to connect to.

4| Drop Down Menu. Tap the three dots to refresh your tablet information, change settings, view driver logs, or sign out of the ORBCOMM Driver app.
5| Cycle Indicator. Displays the rule set you are currently using.
6| Time to Next Break Counter. Displays the amount of time available until you are required to take a break. This timer starts at the highest amount of time and counts down.
7| Duty Status Indicator. Displays the status you are currently in.
8| Driving Time Indicator. Displays the total amount of driving time available to you and how much time you have driven thus far. This timer starts at zero and counts up.
9| Shift Time Indicator. Displays the total amount of shift time available to you and how much time you have used thus far. This timer starts at zero and counts up.
10| Cycle Time Indicator. Displays the total amount of cycle time available to you and how much time you have used thus far. This timer starts at zero and counts up.
11| Advisor : Handy tool that shows the following: driving time remaining, personal conveyance limit, daily reset, on duty not driving time remaining, ODND limit in a day, drive limit in a day, and cycle reset.
12| Logs Menu. Tap this to access data related to your hours of service. You can see your daily summary, view and edit graphs and duty statuses, view and resolve edit suggestions, and view ELD header information.
13| ELD Menu. Tap this to access ELD unidentified driving logs, diagnostic events, malfunctions and unidentified events.
14| Trailer and Document Menu. Tap this to view, add, and edit trailer and document (bill of lading, work order, etc.) information.
15| Vehicle Inspection : Tap this to perform a driver vehicle inspection report (DVIR).
16| Roadside Inspection Menu. Tap this to access data needed during a roadside inspection including ELD header, graph grids, and to transfer RODS to law enforcement.

Changing Duty Status

1.  Tap the Duty Status box
   

2. Select your duty status – Off Duty (OFF), Sleeper Berth (SB), On Duty Not Driving (ODND), or Driving (D)
   
   Note: You can add a comment on any status change
   When changing Duty Status, you may be given the option to select a special indicator or any custom duty statuses that your carrier may have pre- configured (sub-statuses options will vary based on your profile configuration) Note: When the vehicle is moving, the Duty Select screen is not accessible.
   

Yard Moves and Personal Conveyance:

Yard Move and Personal Conveyance are special indicators that may be available for you to use if configured by your carrier on your Driver Profile
Personal Conveyance will be available under the Off Duty Status.

PC
*You must enter a reason in the comment field.
Note: when using PC under Canadian Regulations you will be limited to 75Km per day
Yard Move will be available under the On Duty Not Driving.

YM
*You must enter a reason in the comment field
Note: when using Yard Moves under Canadian Regulations you will be auto switched to Drive if you exceed 32Kph/20Mph

Viewing Logs

1. Tap the Logs button to open the Logs workspace
   

2. You will be taken to the Summary tab
   

3. To view your daily log and the Hours of-Service graph, tap the Logs tab
   

4. Tap on a specific line on the graph to view the details.
   

Add Event to Logs

1. In the HOS workspace tap or swipe to the logs tab
   

2. Tap
   

3. Enter the time of the event you wish to add.
   

4. Enter the Details of the event and submit.
   

Note: When Adding or Entering an entry,

• Fields with red text require an entry.
• Fields with blue   text are editable.

Add Remark or Edit Logs

Tap the icon on a Log entry to add a remark to that entry or edit the duty status.

Add a Remark (annotation)

1. Tap Add Remark to add a remark (annotation) to the entry.
2. Tap Submit when complete.
   

Edit a Duty Status

1. To Edit a duty status, tap Edit Duty
   

2. Make needed adjustments and tap Submit.
   

Note: When Adding or Entering an entry,

• Fields with red text require an entry.
• Fields with blue   text are editable.

Review Edit Suggestions from an Administrator

When an edit suggestion comes in, the Logs button will turn amber.

1. Tap the Logs button to open the logs workspace.
   

2. Tap or swipe to the Suggestions tab.
   

3. Tap the arrow in the Action column.
   

4. Review the suggestion and tap Accept to accept the edit to your log or Reject if you believe it is in error.
   

5. Logs will automatically update with the time that you accepted. If you reject a suggestion, it will return to the administrator for further research.

Certifying Logs

You are required to certify your logs after your last activity of the day. To Certify your logs follow the steps below

1. Tap Logs to open the Logs workspace.
   

2. Tap the red exclamation icon which indicates the logs for that day are not certified.
   

3. Tap Agree to complete certification of your logs for the day.
   

Unidentified Logs

Unidentified Driver Logs are vehicle specific and are managed in the ELD Workspace.

1. Tap ELD to open the ELD Workspace.
   

2. Tap Unidentified Driving and tap the arrow in the Action column to claim unidentified driving time.
   

Log Out of the Vehicle

When you finish operating a vehicle, you should log out of the vehicle so the next driver can log in and work with the vehicle without affecting your RODS.

1. To log out navigate to the Driver Dashboard by tapping the back arrow on the face of the in-cab tablet and select the log out button in the bottom left corner.
   

Device Malfunctions

If the ELD malfunctions, the ELD button will turn red. If the ELD has a data diagnostic event, the ELD button will turn amber. To view details of the malfunction or diagnostic event:

1. Tap ELD.
   

2. Tap Malfunctions or Data Diagnostics and tap the arrow in the Action column to view details of the event.
   

DIAGNOSTICS AND MALFUNCTIONS – U.S.

Malfunction Procedure when Operating in the U.S.

1. Notify your carrier within 24 Hours.
2. If the malfunction still allows you to accurately record your Record of Duty Status on your tablet/mobile device, you should continue to utilize the ORBCOMM Driver application to do so.
3. If you are unable to accurately record your Record of Duty Status on your tablet/mobile device, you must switch to paper logs and rebuild the previous 7 days of RODS.
4. Continue to manually prepare your RODS until the ELD is repaired or replaced
5. Have the malfunctioning ELD replaced within 7 days of the malfunction.

DIAGNOSTICS AND MALFUNCTIONS – CANADA

Malfunction Procedure when operating in CANADA:

1. Notify your carrier immediately after you have parked your vehicle and are safe to do so.

2. If the malfunction still allows you to accurately record your Record of Duty Status on your tablet/mobile device, you should continue to utilize the ORBCOMM Driver application to do so.

3. If you are unable to accurately record your Record of Duty Status on your tablet/mobile device, you must switch to paper logs and rebuild your last 14 days of RODS.

4. Once a malfunction is identified you must record the following information on your daily logs until the malfunctioning device is replaced:

   • The malfunction code that was identified
   • The date and time the malfunction code was identified.
   • The date and time the malfunction code was transmitted to the motor carrier.
     You must record the Malfunction code in each RODS from the day it is identified until it is repaired or replaced.

5. Have the malfunctioning ELD replaced within 14 days of the malfunction.

U.S. Roadside Inspection

U.S. Roadside Inspection Procedure

1. Tap Roadside.
   

2. Indicate whether you want to export or view the logs.
   

Inspecting Logs Using the ELD Screen

Logs can be inspected on screen by selecting the View option and navigating the Driver, Summary, Unknown Driver, and Unknown Driver Summary tabs.

Transferring Logs for Inspection

1. To transfer logs to eRODS for inspection, select the Export option, then select the transfer method specified, either Email or Web service.

2. Type your Driver Credentials and tap Authenticate.
   

3. Add the Code provided by the inspector to the Comments field.
   Note: If Exporting using the Email option the email address is pre defined and cannot be changed.
   

4. To exit, tap the back arrow. You will need to type your password to exit the Roadside Inspection.
   

CANADIAN Roadside Inspection

CANADIAN Roadside Inspection Procedure

1. Tap Roadside.
   

2. Indicate whether you want to export or view the logs.
   

Inspecting Logs Using the ELD Screen

Logs can be inspected on screen by selecting the View option and navigating the Driver, Summary, Unknown Driver, and Unknown Driver Summary tabs.

Transferring Logs for Inspection

1. To transfer logs for inspection, select the Export Option then tap the Email button .

2. Type your Driver Credentials and tap Authenticate.
   

3. Type the email address provided by the inspector to transfer your records to on the To line. Type the code provided by the inspector on the comment line then tap Send.
   

4. To exit, tap the back arrow. You will need to type your password to exit the Roadside Inspection.
   

ORBCOMM (Nasdaq: ORBC) is a global leader and innovator in the industrial Internet of Things, providing solutions that connect businesses to their assets to deliver increased visibility and operational efficiency. The company offers a broad set of asset monitoring and control solutions, including seamless satellite and cellular connectivity, unique hardware and powerful applications, all backed by end-to-end customer support, from installation to deployment to customer care. ORBCOMM has a diverse customer base including premier OEMs, solutions customers and channel partners spanning transportation, supply chain, warehousing and inventory, heavy equipment, maritime, natural resources, and government. For more information, visit www.orbcomm.com.

© ORBCOMM 2023 All Rights Reserved.

References

• Industrial IoT and M2M Tracking, Monitoring and Control Solutions | ORBCOMM
• Industrial IoT and M2M Tracking, Monitoring and Control Solutions | ORBCOMM

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