ASUS LU700 Portable Ultrasound Probe Instruction Manual

Table of Contents

Portable, Flexible and Dependable
Ultrasound Imaging System
Trouble Shooting Guide

Press and hold the power button (marked in red) for four seconds until the indicator light (marked in blue) is on, then release it and confirm that the light turns to purple.
If the long press and hold of the power-on key still do not turn on, please connect the device to the charging cable in the shutdown state.
Make sure the blue indicator light is on, and continue charging until the light goes out.

For the equipment’s indicator lights, please refer to the following table:
Color| Display| Meaning
---|---|---
| White| Solid| Wi-Fi connection
Purple| Solid| Power-On
Blue| Solid| Battery Charging
Purple
Green| Flash| Low battery
If the probe is already in a low battery state, it may not be able to shut down normally. Please connect the probe to the charger first and confirm that the light is stable before shutting down.
Indicator light will be off when LU700 is fully charged.

Hardware check

Please make sure that the device is turned on correctly and the indicator light is PURPLE. If the indicator is solid GREEN , please contact customer service.

Software check

Check if the Wi-Fi of the mobile device is turned on
Check if the software permissions are set correctly
- For Android devices, please turn on Location Permissions of ASUS MediConnect app in Settings.
- For iOS devices, please access Location Services in Settings.

LU700 uses Wi-Fi for data transmission, and will automatically detect and select the best Wi-Fi channel when it’s turned on.
When it is found that the picture is stalling, it may conflict with other Wi Fi devices in the environment, or the mobile device itself runs too many applications. Try to restart the LU700 probe and connect it.
Overloading Apps or low battery may also cause the picture to get stuck, please check the battery level or close other apps in the mobile devices to improve the situation.

When LU700 reaches certain temperature level, embedded fan will be activated automatically for heat dissipation. If you find the temperature of the probe increases abnormally, please contact ASUS Customer Service Center.

Be sure to use qualified Ultrasound Gel as transmission medium. Modifying default value of different body parts is recommended to achieve the better detection.

If you notice the fan making an abnormal or loud noise, this might indicate clogged air vents or/and foreign matter obstruction, please contact ASUS Customer Service Center.

Follow the procedures in the order they are described in this guide, without skipping steps:

Turn off the LU700 before cleaning it.
To be ensured that all the coupling gel and other visible substances from the probe is removed by wiping with a clean paper towel. If necessary, to remove material dried to the surface, the cloth can be moistened with lukewarm water.
It shall inspect the probe’s lens and casing after each use. To check out any damage that would allow liquid to enter the probe. If the user found a probe damage, the probe shall not be placed into any liquid (e.g., for disinfection) and shall not be used until it has been inspected and repaired/replaced by ASUS.

Recommendations for disinfecting the ultrasound probe (After cleaning):

No image or abnormal display after connected

When LU700 is connected normally but without ultrasonic image on screen or abnormal lines on the image, please check if there’s electromagnetic interference around and restart the LU700.

When clicking the freeze button cannot enter the pause state under scan mode, please restart the LU700 and the App.
If you still can’t enter the pause state, please contact ASUS Customer Service Center.

Please contact ASUS Customer Service Center if there are defects in the appearance of the new product, such as collision scratches or peeling off of the rubber.
If it is artificial damage, it is not within the scope of warranty, users could contact ASUS Customer Service Center to pay for maintenance.

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