GIBSON 3386 Roll Iconic Guitars User Manual

GIBSON 3386 Roll Iconic Guitars

**Maestro Pedal

**

Specifications

• Warranty: Limited warranty for parts and replacements due to defective workmanship or materials
• Exclusions: Warranty does not cover damage or malfunction due to misuse, abuse, neglect, accident, shipping damage, or unauthorized repair
• Other warranties: No other representations or warranties, whether expressed or implied
• Liability: Gibson Brands, Inc. shall not be liable for special, incidental, consequential, punitive, or indirect damages
• Legal rights: This warranty gives you specific legal rights, which may vary from state to state

Product Usage Instructions

Filing a Warranty Claim (United States)

1. Call Gibson Brands, Inc. Consumer Service at 1-800-4GIBSON (1-800-4442766) to obtain a Return Authorization Number
2. Establish a warranty claim profile by providing details of the problem(s) with the product
3. Arrange payment for the return shipping costs
4. Obtain a Return Authorization BEFORE returning any item. Products sent without a Return Authorization will be refused
5. Pack the defective unit in a strong, padded box
6. Ship the item POSTAGE-PAID to the following address: Gibson Brands, Inc.
   • ATTN: Consumer Service 209 10th Ave South Suite 460
   • Nashville, TN 37203
   • service@gibson.com
   • 1-800-4GIBSON (1-8004442766)
7. Include a copy of the original sales receipt and a note describing the defect
8. A dated copy of the original sales receipt MUST accompany the product being returned for warranty service

Filing a Warranty Claim (Europe)

1. Call Gibson Brands, Inc. Consumer Service at 00800-4Gibson1 (00800-44427661) to obtain a Return Authorization Number
2. Establish a warranty claim profile by providing details of the problem(s) with the product
3. Arrange payment for the return shipping costs
4. Obtain a Return Authorization BEFORE returning any item. Products sent without a Return Authorization will be refused
5. Pack the defective unit in a strong, padded box
6. Ship the item POSTAGE-PAID to the following address
   • Gibson Brands, Inc.
   • ATTN: Consumer Service
   • Smallepad 15
   • 3811 MG Amersfoort
   • The Netherlands
   • service.europe@gibson.com
   • 00800-4Gibson1 (00800-44427661)
7. Include a copy of the original sales receipt and a note describing the defect
8. A dated copy of the original sales receipt MUST accompany the product being returned for warranty service

FAQ (Frequently Asked Questions)

1. Does the warranty cover damage caused by misuse or unauthorized repair?
   No, the warranty does not cover damage or malfunction caused by misuse, abuse, neglect, accident, shipping damage, or unauthorized repair.

2. What is the liability of Gibson Brands, Inc. for any damages?
   Gibson Brands, Inc. shall not be liable for special, incidental, consequential, punitive, or indirect damages, including loss of profits or loss of data.

3. Are there any limitations to the warranty?
   Some states and countries may have laws that do not allow the exclusion or limitation of incidental or consequential damages. Therefore, the above limitation or exclusion may not apply to you.

4. Can I file a warranty claim if I purchased the product from an unauthorized dealer?
   No, this warranty only applies to products purchased by the consumer from an authorized dealer.

Maestro Pedal Warranty

• If used in strict accordance with the product instructions and only for products operated in the United States, Gibson Brands, Inc. (“Gibson”) warrants parts and labor on this product for a period of three (3) years from the original date of purchase for all products purchased from an Authorized Gibson Brands, Inc. dealer. For products purchased outside of the

• United States, please contact your local dealer or distributor for specific information on warranty terms and conditions. Defective parts will be repaired under this warranty when a defect occurs under normal installation and use.

• This warranty is limited to the repair of parts and replacements necessitated by defective workmanship or materials. Gibson Brands, Inc. accepts no responsibility for damage or malfunction which, in the sole opinion of Gibson Brands, Inc., is the result of misuse, abuse, neglect, accident, shipping damage, or unauthorized repair. Any such misuse, abuse, neglect, accident, shipping damage, or unauthorized repair will result in the voiding of this warranty.

• Except as set forth herein, Gibson Brands, Inc. makes no representations or warranties, whether expressed or implied, including any implied warranties of merchantability or
  suitability for a particular purpose, all of which are expressly waived and disclaimed hereby, as to any Maestro products.

• In no event shall Gibson Brands, Inc. be liable for special, incidental, consequential, punitive, or indirect damages, including, without limitation, loss of profits or loss of data.

• For any action brought against Gibson Brands, Inc., whether in tort, contract, or any other theory of law, in no event shall Gibson Brands, Inc.’s liability exceeds the total amount paid by the purchaser to an authorized dealer or representative for the product giving rise to the underlying claim.

To file a warranty claim for repair or replacement in the United States, please follow these instructions

1. Please call Gibson Brands, Inc. Consumer Service at the number listed below to obtain a Return Authorization Number, establish a warranty claim profile detailing the problem(s) with the product, and arrange payment for the return shipping costs. You MUST obtain a Return Authorization BEFORE returning any item. Products sent without a Return Authorization will be refused.
2. Please pack the defective unit in a strong, padded box and SHIP IT POSTAGE-PAID to the following address

In the United States

• Gibson Brands, Inc.
• ATTN: Consumer Service
• 209 10th Ave South Suite 460
• Nashville, TN 37203 1-800-4GIBSON (1-800- 4442766)
• service@gibson.com

In Europe

• Gibson Brands, Inc.
• ATTN: Consumer Service
• Smallepad 15 3811 MG
• Amersfoort The Netherlands
• 00800-4Gibson1 (00800-44427661)
• service.europe@gibson.com

Please include in the package a copy of the original sales receipt and a note describing the defect. A dated copy of the original sales receipt MUST accompany the product being returned for warranty service.

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