sunmi T1720 POS System User Manual

sunmi T1720 POS System

Product Information

Specifications:

• Model: T1720, T1721
• HVIN: T1721, T1720, T1720(A), T1720(B), T1720(L)
• Dimensions: 150mm x 150mm
• Paper Roll Sizes:
  • 58mm version: 58mm x 50mm
  • 80mm version: supports two paper roll specs – 80mm x 60mm, 58mm x 60mm
• Power Supply: AC power socket
• Network Connectivity: NFC, BT, BLE, Wi-Fi

Product Usage Instructions

Power On/Off:

1. Connect the power adapter into the power port at the bottom of the terminal.
2. Plug the other end of the adapter into the AC power socket.
3. Press the power button to turn on the screen and enter into the boot interface.
4. Follow the on-screen guidance to operate the device.
5. To power off or reboot the device when it is on, press and hold the power button for 2-3 seconds.
6. To force power off the device when it crashes, press and hold the power button for 11 seconds.

Connect to the power supply
Plug the power adapter into the power port at the bottom of terminal. Connect the other end of the adapter to the AC power socket.

Press the power button to turn on the screen and enter into the boot interface, then you can operate in accordance with the guidance.
Press the button to boot up the device when it is off. Press and hold the button for 2-3 seconds to power off or reboot the device when it is on. Press and hold the button for 11 seconds to power off the device when it crashes.

Installing the Paper Roll

For 58mm version:

1. Open the printer cover following the directions indicated by the arrows.
2. Load the 58mm x 50mm thermal paper roll.
3. Close the printer cover.

For 80mm version:

1. Open the printer cover following the directions indicated by the arrows.
2. Load either an 80mm x 60mm or a 58mm x 60mm thermal paper roll.
3. Close the printer cover.

Network Setting:

** To configure the network settings:**

• Access the Network Setting menu.
• Choose the desired network connection type (e.g., Wi-Fi).
• Follow the on-screen instructions to enter the network details.

Wi-Fi setting

• Click “Setting” button, and then enable WLAN, enter WLAN search interface to wait for its searching and listing available WLAN hotspots;
• Click WLAN to be connected. If an encrypted network is selected, you are required to enter the access password to get connected.

Segment Code Screen/ Customer Screen
Segment code screen:
show customers price information, etc.

Customer screen:
show customers price information and play multimedia files, etc.

Battery Installation
Open the back cover from the handle. Load the battery. Install the battery interface to the position shown on the image. Close the back cover. Battery installation is only available on the 58mm version.

Common Problems & Troubleshooting

Important Safety Instructions

• Do not install or use the device during lightning stor- ms to avoid the potential risks of lightning shock;
• When you have discovered unusual odor, overheat or smoke, please cut off the power supply at once!

Suggestions

• Do not use it near water or in humid environment to avoid fluid to fall into the terminal;
• Do not use it in extreme cold or hot environment. For example: near an ignition source or a lighted cigarette;
• Do not drop, throw or bend the device;
• Try best to use it in a clean and dust-free environment, to prevent small items from dropping into the terminal;
• Do not use the device near medical facilities without permission.

Disclaimer
Due to product update, certain details of this document may be inconsistent with the product, and the real device shall prevail. SUNMI owns the interpreta-tive right of this document, and reserves the right to modify this user guide without prior notice.

App/Software
Use the POS terminal to accept payments from customers in supermarkets, shopping malls, department stores, convenience stores or restaurants, etc. You can connect the terminal to a network and open the App Store to get relevant apps. How to check app details: select “Setting->App” and select the app name to check its details; How to uni-nstall apps: select “Setting->App->Manage App” to uninstall an app, or you can drag the app to the trash to uninstall it.

NFC Reader:
The device is equipped with an NFC reader that allows you to read NFC cards.

Barcode Scanning
On-screen barcode scanning:
only available on the device version that comes with a barcode scanning module, which can be used to read 2D barcodes on cell phone screens. 1D/2D barcodes reading supported.

Install the fixators to an 80mm
version device
Open the printer cover following the direction indicated by the arrow. Take the two paper roll fixators out from the package, and follow the direction indicated by the arrow. Install the fixators following the direction indicated by the arrow to the printer. Load the paper roll after the installing the fixators.

Points for Attention

Safety Warning

• Please insert the AC plug into the AC socket corresponding to the input voltage of the power adapter;
• It is strictly forbidden to use it at a site with the existence of any potential explosive gas;
• Non-professionals are not allowed to tear down the power adapter to avoid dangers;
• This is a Class A product, which may cause radio interference in a living environment. Thus, the user may be required to carry out feasible measures against the interference.

Battery replacement:
A real-time clock battery (not the device’s main battery) is installed in the device which can run about th-ree years in the device’s standby mode. Please contact our after-sales customer service team if you need to replace the battery.

Declaration
SUNMI will not assume responsibilities for the results of the following actions:

• Damages caused by use and maintenance without complying with the conditions specified in this user guide;
• Damages or problems caused by using optional items or consumables that are not the initial products prov- ided or approved by SUNMI;
• Modification or changing of the product without the permission of SUNMI is not allowed;
• The operating system of this product only supports official system updates. If the user uses a thirdparty ROM system to update the device or modifies the system files by cracking, it may lead to system instability and may bring safety risks and threats.

FCC compliance statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for com-pliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

ISED Canada compliance statements
This device complies with ISED Canada licence-exempt RSS standard(s).

Operation is subject to the following two con-ditions:

1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

EU regulatory conformance
Hereby, Shanghai Sunmi Technology Co., Ltd. declares that This device complies with the basic recommendations and other relevant measures in the 2014/30/EU and 2014/35/EU directive. The full text of the EU declaration of conformity is available at the following internet address： https://developer.sunmi.com/docs/read/en-US/maaeghjk480.

INFORMATION ABOUT THE SOFTWARE
The description of accessories and components, including software, which allow the radio equipment to operate as in-tended, can be obtained in the full text of the EU declaration of conformity at the following internet address: https://developer.sunmi.com/docs/read/en-US/maaeghjk480.

RESTRICTIONS OF USE
This product may be used in the following European member states subject to the following restrictions. For products that operate in the frequency band 5.150 to 5.350 GHz, wireless access systems (WAS), including radio local area networks (RLANs), shall be restricted to indoor use.
EU Representative :SUNMI France SAS 186,avenue Thiers,69006 Lyon, France

• This symbol means that it is forbidden to dispose the product of with normal household waste. At the end of the product life cycle, waste equipment should be taken to designated collection points, returned to the distributor when purchasing a new product, or contact your local authority representative for detailed information on WEEE recycling.

Note: In all EU and UK member states, operation of 5150-5350MHz is restricted to indoor use only.

RF Exposure Statement (SAR)

• This equipment complies with EU, FCC and IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.
• This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
• CAUTION ： Risk of fire or explosion if the battery is replaced by an incorrect type.

Frequency and Power for EU

Mode/Band| Frequency        Power（dBm）|
---|---|---
GSM900| 880-915(TX),925-960(RX)| 34.56
DCS1800| 1710-1785(TX),1805-1880(RX)| 30.16
WCDMA Band 1| 1920-1980 MHz(TX), 2110-2170 MHz(RX)| 24.17
WCDMA Band 8| 880-915 MHz(TX), 925-960 MHz(RX)| 24.69
LTE Band 1| 1920-1980 MHz(TX), 2110-2170 MHz(RX)| 23.80
LTE Band 3| 1710-1785 MHz(TX), 1805-1880 MHz(RX)| 24.50
LTE Band 5| 824-849 MHzTX），869-894MHz（RX）| 25.21
LTE Band 7| 2500-2570 MHz(TX), 2620-2690 MHz(RX)| 24.07
LTE Band 8| 880-915 MHz(TX), 925-960 MHz(RX)| 24.31
LTE Band 20| 832-862 MHz(TX), 791-821 MHz(RX)| 24.28
LTE Band 28| 703-747MHz(TX)，758-803MHz(RX)| 23.80
LTE Band 34| 2010-2025MHz(TX)，2010-2025MHz(RX)，| 25.33
LTE Band 38| 2570-2620 MHz(TX), 2570-2620 MHz(RX)| 24.33
LTE Band 40| 2300-2400 MHz(TX), 2300-2400 MHz(RX)| 24.59
LTE Band 41| 2500-2690 MHz(TX), 2500-2690 MHz(RX)| 24.13
BT| 2402-2480MHz(TX/RX)| 8.48
BLE| 2402-2480MHz(TX/RX)| 8.29
2.4G Wifi| 2412-2472MHz(TX/RX)| 17.77
5G Wifi| 5150-5250 MHz(TX/RX)| 14.78
5G Wifi| 5250-5350MHz(TX/RX)| 15.28
5G Wifi| 5470-5725MHz(TX/RX)| 15.19
5G Wifi| 5725-5875 MHz(TX/RX)| 12.14
NFC| 13.56MHz(TX/RX)| 12.67dBμA/m@3m
GNSS| 1559-1610 MHz(TX/RX)| /

For wireless function, T1721 has 2G/3G/4G、BT/WIFI 、NFC、GNSS function, T1720 only BT/WIFI 、NFC、GNSS function. Manufacturer: Shanghai Sunmi Technology Co., Ltd.
Address: Room 505,No.388,Song Hu Road, Yang Pu District, Shanghai ,China

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FAQ

• What should I do with the product at the end of its life cycle?
  Do not dispose of the product with normal household waste. Please take it to designated collection points, return it to the distributor when purchasing a new product, or contact your local authority representative for detailed information on WEEE recycling.

• Can I use the device outdoors?
  No, in all EU and UK member states, operation of 5150-5350MHz is restricted to indoor use only.

• What is the frequency and power for EU?

• What wireless functions are available for T1721 and T1720?
  T1721 has 2G/3G/4GBT/WIFI NFCGNSS function, while T1720 only has BT/WIFI NFCGNSS function.

References

• SUNMI - BIoT for Business 4.0
• developer.sunmi.com/docs/read/en-US/maaeghjk480

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