Cyber Acoustics AC-204TR USB Training Headset User Manual

June 15, 2024
Cyber Acoustics

Cyber Acoustics AC-204TR USB Training Headset

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Product Information

Specifications

  • Product Name : USB Training Headset
  • Model : AC-204TR
  • Controls : Mute, Volume Up, Volume Down, Pairing Mode, Disconnect/Reconnect, Switch between Agent and Supervisor Headset
  • Lights : Volume Indicator, Bluetooth Pairing Indicator

Product Usage Instructions

  1. Muting the Microphone
    To mute the microphone input, press the control button once. The microphone will be muted and no sound will be transmitted. To unmute, press the control button again.

  2. Adjusting Volume
    To increase the volume, press the volume up button once. To continuously increase the volume until the maximum level is reached, hold down the volume up button. To decrease the volume, press the volume down button once. To continuously decrease the volume until the minimum level is reached, hold down the volume down button.

  3. Pairing and Disconnecting/Reconnecting
    To activate pairing mode, hold down the control button for 2 seconds. The Bluetooth pairing indicator light will start flashing slowly. To disconnect or reconnect, hold down the control button for 1 second.

  4. Switching between Agent and Supervisor Headset
    To switch between the agent and supervisor headset, hold down the control button.

First Pairing and Repairing to the Supervisor
If it is the first time pairing or repairing to the supervisor, follow these steps

  1. Hold down the Bluetooth (BT) button.
  2. Plug the USB connection into your PC or laptop.
  3. Continue holding the BT button until the Bluetooth indicator light starts flashing slowly.

Frequently Asked Questions (FAQ)

  • Q: Where can I find support for my Cyber Acoustics AC-204TR?
    A: For support and assistance with your Cyber Acoustics AC-204TR, please visit our website at www.cyberacoustics.com/support/contact.

  • Q: Who is the responsible party for the product?
    A: The responsible party for the AC-204TR is Cyber Acoustics, Inc. Their contact information is as follows: Address: 3109 NE 109th Ave., Vancouver, WA 98682 Website: cyberacoustics.com

  • Q: Is the product compliant with regulations?
    A: Yes, the product complies with applicable regulations. The user has the authority to operate the equipment.

  • Q: Are there any specific IC warnings for the product?
    A: Please refer to the IC warning section in the user manual for specific IC warnings related to the product.

USB Training headset

AC-204TR Dongle

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Controls

  • Press once to mute the mic input; Press again to unmute.
  • Press once to increase the volume. Press & hold to increase the volume continuously until maximum level.
  • Press once to decrease the volume. Press & hold to decrease the volume continuously until minimum level.
  • Press & hold for 2 seconds to activate pairing mode.
  • Press & hold for 1 second to disconnect / reconnect.
  • Press & hold to switch between agent and supervisor headset.

For first pairing and repairing to the supervisor, users require to hold the BT button and plug the USB connection to his PC or laptop until BT light is flashing slowly.
If you have a question about your Cyber Acoustics AC-204TR,
Contact us at www.cyberacoustics.com/support/contact
2023 Cyber Acoustics or its subsidiaries. All rights reserved. Cyber Acoustics and other trademarks are trademarks of Cyber Acoustics or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Supplier’s Declaration of Conformity 47 CFR § 2.1077 Compliance Information

Unique Identifier : (AC-204TR)
Responsible Party – Cyber Acoustics, Inc.
3109 NE 109th Ave., Vancouver, WA 98682
cyberacoustics.com

Compliance Information Statement

FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.
    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures
  • Reorient or relocate the receiving antenna
  • Increase the separation between the equipment and receiving device
  • Connect the equipment into an outlet on different circuit from the receiving device
  • Consult the dealer or an experienced radio/TV technician for help
  • Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

RF exposure statement
This equipment complies with the FCC and ISED radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

IC WARNING
This device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions

  1.  This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

References

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