Cyber Acoustics SP-2000 Essential Speakerphone User Guide
- June 6, 2024
- Cyber Acoustics
Table of Contents
Quick Start Guide
Speakerphone SP-2000
CA P/N: SP-2000 Rev. A00
2021-03
In the Package
USB Type A to C cable
Note: The USB Type-A to C cable is packed in the inner tray inside
the box.
Connecting the Speakerphone
Getting Started
Bluetooth connection
Before you start, please fully charge up the speaker.
Switch on the device and it will begin “Bluetooth pairing” mode. With your
audio source (smartphone, tablet, laptop, etc.), find the Bluetooth device
list and look for “CA Essential SP”. Select it to pair/connect with the
speaker.
Bluetooth will auto-reconnect the last connected device after toggle key
between from USB Audio source
Bluetooth will reconnect the last connected device after power off and power
on the main unit if it paired before.
Bluetooth will reconnect the last connected device after moving mobile phone
and devices over
Bluetooth can reconnect the last connected device after Bluetooth is off and
Bluetooth on in the BT setting menu of mobile phones and devices if it is
paired before.
Getting Started
USB connection
Toggle source key to the USB source
Insert the end of the USB Type-A Cable into the USB Type-A port on your
computer as shown.
The CA Essential Speakerphone features full plug and play support for Windows,
OSX / macOS and Chromebooks. After plugging the speakerphone into the
computer, you may start any application that accepts a speakerphone, such as
Skype, and begin using your speakerphone.
If the computer does not automatically recognize the speakerphone when it is
plugged into the USB Type-A port, try plugging the USB cable into a different
USB Type-A port. If this does not work, then restart the computer. This will
cause the speakerphone to be recognized in most instances.
Lights
Controls
Zoom Meeting/Phone Functionality Not supported for other Applications) Press to accept a meeting invite or answer a call. During the call, Long presses the “Call” key for 1 second to hang up. When the call comes, long press 2 seconds to reject the call.
**** Press to increase the volume (Long press the “Vol+” continuously for
more than 2 seconds to continuously increase the volume)
In playing music mode or Talk mode, Short press the “mic-mute” key to mute the
mic input;
Press to decrease the volume (Long press the “Vol-” continuously for more than
2 seconds to continuously reduce the volume)
Source – In Bluetooth mode, long-press the “BT” key for 3 seconds to
disconnect the Bluetooth and enter pairing mode.
Power – In Standby mode, Short press once “Power” key to turn on the speaker;
in Working mode, Long press the “Power” key for 2 seconds to turn off the
speaker.
Controls
The main unit can’t enter standby mode when inserted DC in or when in USB
Audio mode.
The main unit will auto power-off mode within 15 minutes if the Bluetooth is
disconnected.
Wake up function description
Press the “Power” key once in the main unit to wake up the main unit from
standby mode.
If the main unit is connected to the computer through the USB type-c cable, it
will also wake up from standby mode.
Auto source switch
When in BT mode, plugin USB type-c and connect with the computer, will auto
switch to USB Audio mode?
When in USB Audio mode, if unplug the USB type-c cable, will auto switch to BT
mode.
The Bluetooth SSID name will show in the USB Audio mode, the phone can pair
and connect.
In the USB Audio mode, the Bluetooth is connected, if a call is incoming or
plays music in the phone, the main unit will auto switch to BT mode. When in
BT mode, press the source key will switch back to the USB Audio mode.
Volume control
Volume range: 0-16. It will keep the previous vol level when power off/power
on again.
BT mode and USB Audio mode use different volumes, they are not synced with
each other.
Technical Specifications
Specifications
Power:| • 5W * 1 for Music play (Mono)
Frequency response| • Speaker: 20 – 20,000Hz
• Microphone: 100 – 16,000Hz
Impedance| • Speaker: 32 ohms
• Microphone: 2.2k ohms
Recommended system requirements
Supported operating system| Windows 10, Windows 8, Windows 7, Mac OS X
10.4.11, or higher.
Operating temperature| Product working at ambient temperature for 0~35°C
Frequently Asked Questions
| Frequently Asked Questions | Possible Solutions |
|---|
Bluetooth connection
Can’t connect for the first time| • Turn off the speaker.
• Check your Bluetooth source device and be sure you have found the section
that allows you to discover new Bluetooth products. If you see the speaker on
the list, but cannot connect, you may need to try and synch again. To start
fresh, with your Bluetooth device, select
“Forget this device,” to remove the “CA Essential SP” from the list. You may
need to turn off the Bluetooth function on your device to fully clear your
list.
• Turn the speakers back on and go into the “pairing mode”.
• Return to your source device, and re-enable the Bluetooth function. Look for
the “CA Essential SP” to show back up on the list.
• Select the speaker on your screen, and listen for the audible sound to
confirm pairing.
Bluetooth connection
Can’t connect when returning| • If, for some reason, the speaker does not
automatically reconnect with your Bluetooth device, you may need to physically
go into your device’s Bluetooth settings and re-select the speaker to
reconnect.
• Be sure to check your room environment. Today’s Bluetooth technology has a
designed limit of approximately 30 feet, line of sight. This generally means
your best results will be limit your source device and speakers to the same
room. Extremely large rooms, or rooms with lots of wireless electronics, wi-fi
routers, radio transmitters, etc, may affect your ability to pair.
• Check for obstructions, walls or other objects that might impede the
Bluetooth signal.
• Try returning to the source device to closer proximity with your speakers.
Frequently Asked Questions
| Frequently Asked Questions | Possible Solutions |
|---|
USB connection
Windows 7/8: Speakerphone does not set up automatically| • Open the control
panel Window.
• In the upper-right corner, change “View by” to Small icons.
• Double click on “Sound”, then click on the “Playback” tab.
• Select “CA Essential SP” then click Set Default.
• Verify green circle with a check mark next to “CA Essential SP”.
• Double click on “Sound”, then click on the “Recording” tab.
• Select “CA Essential SP” then click Set Default.
• Verify green circle with a check mark next to “CA Essential SP”.
• Click Configure.
• (Optional) To adjust the speaker volume, click Properties.
• When finished, click “Apply” then “OK”.
USB connection
Windows 10: Speakerphone does not set up automatically| • In the search box on
the taskbar, type control panel, then select it from the results.
• Select Hardware and Sound from the Control Panel, and then select Sound.
• On the Playback tab, right-click “CA Essential SP”, select Set as Default
Device, and then select OK.
• Verify green circle with a checkmark next to “CA Essential SP”.
• On the “Recording” tab, right-click “CA Essential SP”, select Set as Default
Device, and then select OK.
• Verify green circle with a checkmark next to “CA Essential SP”.
• (Optional) To adjust the speaker volume, click Properties.
• When finished, click “Apply” then “OK”.
USB connection
Mac: Speakerphone does not set up automatically| • Open the Finder
Application, then select Applications.
• Open System Preferences, then click Sound.
• Select the Input tab, then select “CA Essential SP”. Make sure that the mute
button isn’t selected.
• Select the Output tab, then select “CA Essential SP”. Make sure that the
mute button isn’t selected
• When finished, close System Preferences.
Frequently Asked Questions|
Possible Solutions
---|---
USB connection
Speakerphone does not have sound / The microphone is not working| – Check the
computer’s volume level.
– Check proper seating of cable connection.
– Verify the application settings you are using. Some applications have
separate volume level control.
– Check that the computer recognizes the speakerphone – showing it is
connected and selected within your computer OS settings.
(See the Page for Windows and Mac setting instructions)
– Verify the input/output levels within the sound/audio settings of your
computer’s settings.
– Unplug the speakerphone from the USB port of the computer and then
re-insert it into the USB port of the computer.
– Restart your computer and re-verify the above steps. Restarting often helps
a computer connect to the speaker.
If using Zoom or Microsoft Teams, further instructions for audio settings can
be found on the below websites.
https://support.zoom.us/hc/en-us/articles/201362283-Testingcomputer-or-device-
audio Microsoft Teams
https://support.microsoft.com/en-us/office/manage-your-call-settings-inteams-
456cb611-3477-496f-b31a-6ab752a7595f
Customer Support
If you have a question about your CA Essential Speakerphone, our Customer
Support Team wants to assist you.
Contact us at:
www.cyberacoustics.com/support/contact
Safety and Precautions
– Read and follow all instructions – All operating and use instructions should
be followed.
– Protect the Speakerphone from being pinched, particularly at the connectors.
Unplug during lightning storms or when unused for long periods of time.
– Do not place near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
– Do not make alterations to the Speakerphone.
– Do not place near naked flame sources, such as lighted candles.
– Do not expose to excessive heat (e.g. from storage in direct sunlight, fire
or the like).
2021 Cyber Acoustics or its subsidiaries. All rights reserved. Cyber Acoustics and other trademarks are trademarks of Cyber Acoustics or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Supplier’s Declaration of Conformity 47 CFR § 2.1077 Compliance
Information
Unique Identifier (SP-2000) Responsible Party – Cyber Acoustics LLC 3109 NE
109th Ave., Vancouver, WA 98682 cyberacoustics.com
Compliance Information Statement:
FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This device must
accept any interference received, including interference that may cause
undesired operation. This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiving device
- Connect the equipment into an outlet on a different circuit from the receiving device
- Consult the dealer or an experienced radio/TV technician for help
- Changes or modifications not expressly approved by the party responsible for compliacne could void the user’s authority to operate the equipment.
IC WARNING
This device contains license-exempt transmitter(s) that comply with
Innovation, Science, and Economic Development Canada’s license-exempt RSS(s).
Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.