Getac AX201NG Personal Computer User Manual
- June 15, 2024
- Getac
Table of Contents
Getac AX201NG Personal Computer
Product Information
Specifications
- Product Name: F110
- Type: Rugged Mobile Computing Solutions
- Release Date: October 2023
Chapter 1: Getting Started
This chapter provides instructions on how to get started with your F110 tablet PC.
Chapter 2: Getting the Tablet PC Running
This chapter provides detailed instructions on how to start and set up your F110 tablet PC.
Chapter 3: Operating Your Tablet PC
This chapter covers various operations and functions of your F110 tablet PC.
3.1 Navigating on the Screen
This section explains how to navigate and interact with the screen of your F110 tablet PC.
3.2 Using the Touchscreen
This section provides instructions on how to use the touchscreen feature of your F110 tablet PC.
3.3 Using Network and Wireless Connections
This section guides you on using network and wireless connections on your F110 tablet PC.
3.3.1 Using the WLAN
This subsection explains how to connect to a wireless local area network (WLAN) using your F110 tablet PC.
3.3.2 Using the Bluetooth Feature
This subsection provides instructions on how to use the Bluetooth feature of your F110 tablet PC.
Chapter 4: Managing Power
This chapter covers information related to power management of your F110 tablet PC.
4.1 AC Adapter
This section provides details on using the AC adapter to charge your F110 tablet PC.
4.2 Battery Pack
This section explains how to handle and manage the battery pack of your F110 tablet PC.
4.2.1 Charging the Battery Pack
This subsection guides you on how to charge the battery pack of your F110 tablet PC.
4.2.2 Initializing the Battery Pack
This subsection provides instructions on how to initialize the battery pack of your F110 tablet PC.
4.2.3 Checking the Battery Level
This subsection explains how to check the battery level of your F110 tablet PC.
4.2.4 Battery Low Signals and Actions
This subsection describes the signals and actions when the battery of your F110 tablet PC is low.
4.2.5 Replacing the Battery Pack
This subsection provides instructions on how to replace the battery pack of your F110 tablet PC.
4.2.6 Power-Saving Tips
This subsection offers tips and suggestions for power-saving on your F110 tablet PC.
Chapter 5: Expanding Your Tablet PC
This chapter explains how to expand the functionality of your F110 tablet PC.
5.1 Connecting a USB Device
This section provides instructions on how to connect a USB device to your F110 tablet PC.
5.1.1 USB Type-A
This subsection explains how to connect a USB Type-A device to your F110 tablet PC.
5.1.2 USB Type-C
This subsection provides instructions on how to connect a USB Type-C device to your F110 tablet PC.
5.2 Connecting an Audio Device
This section guides you on how to connect an audio device to your F110 tablet PC.
Chapter 6: Using BIOS Setup
This chapter provides information on using the BIOS setup of your F110 tablet PC.
6.1 When and How to Use
This section explains when and how to use the BIOS setup of your F110 tablet PC.
6.2 Menu Descriptions
This section provides descriptions of the menus available in the
BIOS setup of your F110 tablet PC.
Chapter 7: Using Getac Software
This chapter covers the usage of Getac software on your F110 tablet PC.
7.1 OSD Control Panel
This section explains the usage of the OSD (On-Screen Display) control panel on your F110 tablet PC.
7.2 G-Manager
This section provides instructions on using the G-Manager software on your F110 tablet PC.
7.3 G-Camera (Optional)
This section covers the usage of the G-Camera software (optional) on your F110 tablet PC.
Chapter 8: Care and Maintenance
This chapter provides guidelines for caring and maintaining your F110 tablet PC.
8.1 Protecting the Tablet PC
This section offers tips and suggestions for protecting your F110 tablet PC.
FAQs
Q: Where can I find the latest version of the user manual?
A: The latest version of the user manual can be found on the Getac website at www.getac.com.
F110
USER MANUAL
Rugged Mobile Computing Solutions
October 2023
TRADEMARKS All brand and product names are trademarks or registered trademarks
of their respective companies.
NOTE The information in this manual is subject to change without notice. For
the latest version of the manual, please visit the Getac website at
www.getac.com.
Chapter 1
Getting Started
This chapter first tells you step by step how to get the Tablet PC up and
running. Then, you will find a section briefly introducing the external
components of the Tablet PC.
1
Getting the Tablet PC Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
F110 Tablet PC AC adapter
AC power cord
Battery pack x 2
Stylus Tether
Document(s)
Driver disc (optional)
Inspect all the items. If any item is damage or missing, notify your dealer
immediately.
NOTE: Specific models do not have the AC adapter and power cord as standard
items. To purchase the AC adapter kit for your model, contact a Getac
authorized distributor. (Check https://www.getac.com/en/contact/ for contact
information.)
2
Installing Battery Packs
1. Locate the battery cover. Slide the two small locks outward to the
unlocked
position ( ) () and then release the latch ( ) () to open the battery
cover.
2. Note the orientation of the battery pack. Hold the battery pack at an
angle and insert its small tabs to the corresponding notches in the battery
compartment. Then, lift the yellow protection sheet in the battery compartment
and plug the battery connector.
Battery 1
Battery 2
3. Proceed with the other battery pack. 4. Hold the battery cover at an angle
and insert the cover’s small tabs to the
corresponding notches on the Tablet PC; then close the cover. Press the 3
four small dots () so that the cover clicks into place. Engage the cover latch
( ) () and slide the two small locks inward to the locked position ( ) ().
Connecting to AC Power
CAUTION: Use only the AC adapter included with your Tablet PC. Using other AC
adapters may damage the Tablet PC. NOTE: The battery pack is shipped to you in
power saving mode that protects it
from charging/discharging. It will get out of the mode to be ready for use
when you install the battery pack and connect AC power to the Tablet PC for
the very first time. When the AC adapter is connected, it also charges the
battery pack. For information on using battery power, see Chapter 3. You must
use AC power when starting up the Tablet PC for the very first time. 1. Plug
the DC cord of the AC adapter to the power connector of the Tablet PC
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
4
NOTE: The power cord type varies with countries. The look of your power cord
and electrical outlet might not match the one shown in this document. 3. Power
is being supplied from the electrical outlet to the AC adapter and onto
your Tablet PC. Now, you are ready to turn on the Tablet PC.
Using the Tether
A tether is provided for attaching the stylus to your Tablet PC. 1. Insert one
of the tether’s loop ends through the hole of the stylus (as
indicated by below). Then, insert the other end through the first loop (as
indicated by below) and pull it tight.
2. Insert the other loop end to the tether hole on the Tablet PC (as
indicated by
below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight.
5
Turning On and Off the Tablet PC
Turning On
Press the power button ( ). The Windows operating system should start.
NOTE: Tapping the screen during startup may invoke a pre-boot menu (unless the
default settings have been changed). If the menu appears, simply select
Continue.
Turning Off
When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode:
To…
Power off (Shutdown)
Tap Start
Do this… Power Shut down.
Sleep
Press the power button.* -orTap Start Power Sleep.
Hibernate
By default, this option is not shown in the Start menu. If you want to use the feature, set up accordingly in Windows settings.
- “Sleep” is the default setting of the power button. You may change what the power button does in Windows settings.
6
Taking a Look at the Tablet PC
NOTE: Depending on the model you purchased, the appearance of your Tablet PC
may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors. When
not using a connector, make sure to close the cover completely for waterand
dust-proof integrity. (Engage the locking mechanism if existing.)
Front Components
Ref Component
Camera lens
(optional)
Light sensor
Indicators
Power
Battery Charge
Description Allows you to use the camera function. When the camera lens is in
use, the indicator beside it lights up. Senses the ambient light for automatic
adjustments of the display backlight.
Lights blue when the power is on. Blinks blue when the system is in Sleep
mode. Lights amber when the battery is being charged. Lights green when
battery charging is completed.
7
Ref Component
RF (Radio Frequency)
Power button Extra button
P1 button Up/Down button Microphone Touchscreen Windows Logo
button
Description Blinks green to indicate the battery’s built-in high temperature
protection mechanism is activated. CAUTION: Do not remove the battery during
this period.
Blinks red (once per second) when the battery’s capacity is below 10%.
Blinks red rapidly (once per 0.5 second) when there is a thermal protection
problem. Ask for repair service in case this happens.
Blinks amber when the battery charging is in an abnormal state. Replace the
battery in case this happens.
Lights blue when the RF radio of any RF feature is on.
Turns the power on or off. (The default “off” state is “Sleep mode.”) The
default function is Camera or Trigger depending on your model. Camera Starts
the G-Camera application.
Trigger Serves as the trigger button for the barcode reader if your model has
the module.
Opens or closes the OSD Control Panel. When pressed longer: Serves as the
Ctrl+Alt+Del keyboard keys.
increases the sound volume. decreases the sound volume.
Receives sound and voice to record voice.
Displays and receives information for the Tablet PC.
Opens or closes the Start menu.
NOTE:
The hardware buttons (except the power button) can be re-defined using
GManager.
8
Some of the hardware buttons provide keyboard key functions on “POST/BIOS
Setup/Non-ACPI” occasions. (See “Button Functions on Special Occasions” in
Appendix A for information.)
Rear Components
Ref Component
Tether hole Stylus
Battery pack
cover
Camera indicator
(optional)
Flash (optional) Camera lens
(optional)
Speaker
Description Stylus can be tethered to this hole. Serves as the input device by
tapping on the touchscreen to make selections and enter information. Inside
are two battery packs.
Lights up when the camera lens beside it is in use.
Provides extra light when taking pictures. Allows you to use the camera
function.
Sends out sound and voice from your Tablet PC.
9
Left-Side Components
Ref Component
Combo audio
connector
Description
Connects a set of headphones or external speakers with amplifier.
USB 3.2 Gen 2
Type-C port
Supports a headset microphone with 4-pole TRRS 3.5mm jack.
Connects a USB device that supports USB Type-C connection.
USB 3.2 Gen 2 port Connects a USB device.
Bottom Components
Ref Component
Power connector Docking connector
Kensington lock
Description
Connects the AC adapter.
Connects to the docking station (available as an option).
Locks the Tablet PC to a stationary object for security.
10
Chapter 2
Operating Your Tablet PC
This chapter provides information about the use of the Tablet PC. If you are
new to computers, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the
parts containing information unique to your Tablet PC. CAUTION: Do not expose
your skin to the product when operating it in a very hot or
cold environment. The product can get uncomfortably warm when you use it in
high temperatures.
As a safety precaution in such a circumstance, do not place the product on
your lap or touch it with your bare hands for extended periods of time.
Prolonged body contact can cause discomfort and potentially a burn. When the
product is placed flat on a table top for work, the back surface can get hot
after long working hours. Take precautions if you need to carry the product
around while it is hot to the touch. Depending on your model, a carrying
handle or strap may be available as an option. You can use the handle or strap
to carry the product.
11
Navigating on the Screen
The screen of your Tablet PC is touch-sensitive. You can control the location
of the cursor/pointer on the screen using the included stylus or your finger
to communicate with the Tablet PC.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface. Use the included
stylus or your finger.
NOTE: An optical film has been attached to the screen before shipment. The
film is a consumable, which will be worn out by possible scratches. You can
purchase a new one when replacement is required.
Using the Touchscreen
Your Tablet PC has a capacitive touchscreen. This type of touchscreen responds
to objects that have conductive properties, such as fingertips and a
capacitivetipped stylus.
You can change the touchscreen sensitivity settings to suit your scenario.
Double-tap the Touch Screen Mode shortcut on Windows desktop to open the
settings menu and select one of the options (as shown below).
Select this mode when liquids,
Enables simultaneous use with
such as raindrops, are falling on
Getac stylus or finger touch. (You
the screen and should be rejected
must use the stylus supplied with
as input. Works best with
your model.)
fingertips.
Has a higher sensitivity to allow use with
gloves (referring to warm gloves or work
gloves, not referring to touchscreen-
capable gloves).
NOTE:
In high temperatures (above 60 oC / 140 F), set the mode to Finger instead of Glove or Stylus mode.
If liquid is spilled on the touchscreen causing a wet area, the area will stop
responding to any inputs. For the area to function again, you must dry it.
12
The following table shows how you use the touchscreen to obtain equivalent mouse functions.
Term/Action
Tap: Touch the screen once. Double-tap: Touch the screen twice rapidly. Tap
and hold: Tap and hold until a popup menu appears. Drag: Hold the stylus (or
finger) on the screen and drag across the screen until reaching your
destination.
Equivalent Mouse Function
Click/Point Double-click Right-click Drag
Using Multi-touch Gestures
You can interact with your Tablet PC by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,” which send commands to the Tablet PC.
Here are the multi-touch gestures that you can use:
Gestures
Pan (Scroll)
Actions ( = finger down; = finger up)
Descriptions
Use panning to see another part of a page that has scroll bars.
Zoom (Pinch)
or Drag 1 or 2 fingers up or down.
Move two fingers apart/toward each other.
Use zooming to make an item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming.
13
Gestures Rotate
Actions ( = finger down; = finger up)
Press and Tap
or
Move two fingers in opposing directions.
-or-
Use one finger to pivot around another.
Descriptions
Use rotating to move a picture or other item on the screen in a circular
direction (clockwise or counterclockwise). The gesture works in applications
that support the specific gesture.
Use press and tap to access the shortcut menu.
Twofinger Tap
Press on target and tap using a second finger.
The function is defined by applications that support the specific gesture.
Flicks
Tap two fingers at the same time (where the target is in the midpoint between
the fingers).
Make quick drag gestures in the desired direction.
Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward.
14
Using Network and Wireless Connections
Using the WLAN
The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac,
compatible with 802.11a/b/g/n.
Turning On/Off the WLAN Radio
To turn on the WLAN radio:
Select the network icon in the lower right of the taskbar. Then, select the
Wi-Fi button.
To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on. If you want to
quickly turn off all wireless radio, simply switch on Airplane mode. You can
control the Airplane mode using one of the below methods. Select the network
icon in the lower right of the taskbar. Then, select the
Airplane mode button. Use the Airplane Mode button in the OSD Control Panel.
Connecting to a WLAN Network
1. Make sure that the WLAN function is enabled (as described above). 2. Tap
the network icon in the lower right of the task bar. 3. In the list of
available wireless networks, tap a network, and then tap
Connect. 4. Some networks require a network security key or passphrase. To
connect to
one of those networks, ask your network administrator or Internet service
provider (ISP) for the security key or passphrase. For more information on
setting a wireless network connection, refer to Windows online help.
15
Using the Bluetooth Feature
The Bluetooth technology allows short-range wireless communications between
devices without requiring a cable connection. Data can be transmitted through
walls, pockets and briefcases as long as two devices are within range.
Turning On/Off the Bluetooth Radio
To turn on the Bluetooth radio:
Go to Settings Bluetooth & devices. Slide the Bluetooth switch to the On
position.
To turn off the Bluetooth radio:
You can turn off the Bluetooth radio the same way you turn it on. If you want
to quickly turn off all wireless radio, simply switch on Airplane mode. You
can control the Airplane mode using one of the below methods. Select the
network icon in the lower right of the taskbar. Then, select the
Airplane mode button. Use the Airplane Mode button in the OSD Control Panel.
Connecting to another Bluetooth Device
1. Make sure that the Bluetooth function is enabled (as described above). 2.
Make sure that the target Bluetooth device is turned on, discoverable and
within close range. (See the documentation that came with the Bluetooth
device.) 3. Go to Settings Bluetooth & devices Add device Bluetooth. 4. Select
the device you want to connect from the search results. 5. Depending on the
type of Bluetooth device that you want to connect to, you will need to enter
the pertinent information. For detailed information on using the Bluetooth
feature, see Windows’ online Help.
16
Chapter 3
Managing Power
Your Tablet PC operates either on external AC power or on internal battery
power. This chapter tells you how you can effectively manage power. To
maintain optimal battery performance, it is important that you use the battery
in the proper way.
17
AC Adapter
CAUTION: The AC adapter is designed for use with your Tablet PC only.
Connecting
the AC adapter to another device can damage the adapter. The AC power cord
supplied with your Tablet PC is for use in the country
where you purchased your Tablet PC. If you plan to go overseas with the Tablet
PC, consult your dealer for the appropriate power cord. When you disconnect
the AC adapter, disconnect from the electrical outlet first and then from the
Tablet PC. A reverse procedure may damage the AC adapter or Tablet PC. When
unplugging the connector, always hold the plug head. Never pull on the cord.
The AC adapter serves as a converter from AC (Alternating Current) to DC
(Direct Current) power because your Tablet PC runs on DC power, but an
electrical outlet usually provides AC power. It also charges the battery pack
when connected to AC power. The adapter operates on any voltage in the range
of 100 V 240 V AC.
18
Battery Pack
Your Tablet PC has two battery packs. The battery pack is the internal power
source for the Tablet PC. It is rechargeable using the AC adapter.
CAUTION: Always keep both battery packs installed, especially when the Tablet
PC is running on battery power. A battery pack can be removed only when it is
not being charged/discharged or if you are hot-swapping the battery pack.
Charging the Battery Pack
NOTE: Charging will not start if the battery’s temperature is outside the
allowed range,
which is between 0 C (32 F) and 50 C (122 F). Once the battery’s temperature
meets the requirements, charging automatically resumes. During charging, do
not disconnect the AC adapter before the battery has been fully charged;
otherwise you will get a prematurely charged battery. The battery has a high
temperature protection mechanism which limits the maximum charge of the
battery to 80% of its total capacity in the event of high temperature
conditions. In such conditions, the battery will be regarded as fully charged
at 80% capacity. The battery level may automatically lessen due to the self-
discharge process, even when the battery pack is fully charged. This happens
no matter if the battery pack is installed in the Tablet PC.
To charge the battery pack, connect the AC adapter to the Tablet PC and an
electrical outlet. The Battery Charge Indicator ( ) on the Tablet PC glows
amber to indicate that charging is in progress. You are advised to keep the
Tablet PC power off while the battery is being charged. When the battery is
fully charged, the Battery Charge Indicator glows green.
The two battery packs are charged in sequence (Battery 1 first and then
Battery 2). It takes approximately 5 hours to fully charge the two battery
packs when the power is off and approximately 6 hours when the power is on
(may need a longer charging time at lower temperatures).
CAUTION: After the Tablet PC has been fully recharged, do not immediately
disconnect and reconnect the AC adapter to charge it again. Doing so may
damage the battery.
19
Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time
or when the actual operating time of a battery pack is much less than
expected. Initializing is the process of fully charging, discharging, and then
charging. It can take several hours. The G-Manager program provides a tool
called “Battery Recalibration” for the purpose. (See “The OSD (On Screen
Display) Control Panel provides a userfriendly interface for you to quickly
activate or operate certain functions on your Tablet PC with a simple tap of
the screen. To open the OSD Control Panel, start the program named OSDC. The
following screen appears.
For detailed information on the program, see the program’s online help.
G-Manager” in Chapter 6.)
Checking the Battery Level
NOTE: Any battery level indication is an estimated result. The actual
operating time can be different from the estimated time, depending on how you
are using the Tablet PC.
20
The operating time of a fully charged battery pack depends on how you are
using the Tablet PC. When your applications often access peripherals, you will
experience a shorter operating time.
The two battery packs are discharged in parallel.
By Operating System
You can check the approximate battery level using the battery meter function
of the operating system. To read the battery level in Windows, tap the battery
icon on the taskbar.
By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the
estimated battery charge. When the battery pack is not installed in the Tablet
PC and you want to know the battery charge, you can press the push-button to
see the number of LEDs that light up. Each LED represents 20% charge.
Push-button
Battery Low Signals and Actions
The battery icon changes appearance to display the current state of the battery.
Battery Icon Battery Level Discharging
Low
Critically low
Description
The icon shows the charge remaining in 10percent increments until the charge
reaches the low-battery level.
The battery charge has reached the lowbattery level.
The battery charge has reached the critical battery level. By default, Windows
will display a notification and put your Tablet PC into Hibernation.
21
When the battery is low, the Tablet PC’s Battery Charge Indicator ( blinks red to alert you to take actions.
) also
Always respond to low-battery by connecting the AC adapter, placing your Tablet PC in Hibernation mode, or turning off the Tablet PC.
Replacing the Battery Pack
CAUTION: There is danger of explosion if the battery is incorrectly replaced.
Replace
the battery only with the Tablet PC manufacturer’s battery packs. Discard used
batteries according to the dealer’s instructions. Do not attempt to
disassemble the battery pack. A battery pack can get hot due to long working
hours. Do not touch a hot battery pack with bare hands. After removing a
battery pack, put it in a wellventilated area.
NOTE: You can hot swap one battery pack while the other one is supplying the
power. The appropriate temperature range for hot swapping the battery pack is
between -21C (-5.8 F) and 45 C (113 F).
To replace the battery pack, follow these steps:
1. Skip this step if you are hot swapping the battery pack.
Turn off the Tablet PC and disconnect the AC adapter. After turning off the
Tablet PC, allow a cool-down time of at least 5 minutes before removing the
battery pack.
2. Locate the battery cover. Slide the two small locks outward to the
unlocked
position ( ) () and then release the latch ( ) () to open the battery
cover.
22
3. Pull the ribbon strip to lift the battery pack off the compartment.
4. Fit another battery pack into place. Note the orientation of the battery
pack. Hold the battery pack at an angle and insert its small tabs to the
corresponding notches in the battery compartment. Then, lift the yellow
protection sheet in the battery compartment and plug the battery connector.
5. Hold the battery cover at an angle and insert the cover’s small tabs to
the corresponding notches on the Tablet PC; then close the cover. Press the
four small dots () so that the cover clicks into place. Engage the cover latch
( ) () and slide the two small locks inward to the locked position ( ) ().
23
24
Power-Saving Tips
Aside from enabling your Tablet PC’s power saving mode, you can do your part
to maximize the battery’s operating time by following these suggestions. Do
not disable Power Management. Decrease the LCD brightness to the lowest
comfortable level. Shorten the length of time before Windows turn off the
display. When not using a connected device, disconnect it. Turn off the
wireless radio if you are not using the wireless module (such as
WLAN or Bluetooth). Turn off the Tablet PC when you are not using it.
25
Chapter 4
Expanding Your Tablet PC
You can expand the capabilities of your Tablet PC by connecting other
peripheral devices. When using a device, be sure to read the instructions
accompanying the device together with the relevant section in this chapter.
26
Connecting a USB Device
To unlock the left-side cover:
USB Type-A
Your Tablet PC has a USB 3.2 Gen 2 port for connecting USB devices, such as a
digital camera, scanner, printer, and mouse. USB 3.2 Gen 2 supports a transfer
rate up to 10 Gbit/s.
USB Type-C
“USB Type-C” (or simply “USB-C”) is a physical USB connector format that
features small size and free orientation. This port supports: USB 3.2 Gen 2
(up to 10 Gbps) DisplayPort over USB-C USB Power Delivery (5V/3A)
NOTE: You can still connect a USB device that has traditional connector types
to the USB-C connector as long as you have a proper adapter.
27
Connecting an Audio Device
The audio combo connector is the “4-pole TRRS 3.5mm” type so you can connect a
compatible headset microphone.
To unlock the left-side cover:
SAFETY WARNING: To prevent possible hearing damage, do not listen at high
volume levels for long periods.
28
Chapter 5
Using BIOS Setup
BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output
System) settings of the computer. BIOS is a layer of software, called
firmware, that translates instructions from other layers of software into
instructions that the computer hardware can understand. The BIOS settings are
needed by your computer to identify the types of installed devices and
establish special features. This chapter tells you how to use the BIOS Setup
Utility.
29
When and How to Use
NOTE: The actual setting items on your model may differ from those described
in
this chapter. The availability of some setting items depends on the Windows
version your
computer is running. You need to run BIOS Setup Utility when: You see an error
message on the screen requesting you to run BIOS Setup
Utility. You want to restore the factory default BIOS settings. You want to
modify some specific settings according to the hardware. You want to modify
some specific settings to optimize the system
performance. To run BIOS Setup Utility: Method 1: During system startup when
the logo screen appears, tap the screen or press the Windows Logo button on
your Tablet PC. In the pre-boot menu that appears, select Setup Utility. NOTE:
If you don’t want any accidental tapping to invoke the pre-boot menu, you
can disable this method by setting the “Screen Tapping for Boot Options” item
in the BIOS Setup Utility. For Windows models, the time period in which you
can use the above method is extremely short. You can use the other method as
described below. Method 2: Go to Settings System Recovery. Under Advanced
startup, tap Restart now. In the boot options menu, tap Troubleshoot Advanced
options UEFI Firmware Settings. Tap Restart.
30
Menu Descriptions
Information Menu
The Information menu contains the basic configuration information of the
system. There are no user-definable items in this menu. NOTE: The “Asset Tag”
information appears when you have entered the asset number for this Tablet PC
using the asset management program. The program is provided in the Asset tag
folder of the Driver disc.
Main Menu
The Main menu contains the various system settings. System Date sets the
system date. System Time sets the system time.
Advanced Menu
The Advanced menu contains the advanced settings.
Wake Up Capability Home Button Wake Up from Sleep allows the Home button to
wake up the system from Sleep mode. The Home button refers to the Windows logo
( ) key. This can be a hardware button on your model or the Windows logo key
on the detachable keyboard (available as an option).
NOTE: By default, your model does not have a hardware button defined as the
Windows logo key. If needed, you can use the G-Manager program to change the
function of a hardware button to WinKey (meaning Windows logo key). Power
Button Delay sets power button delay time (1 second or 2 seconds) so
that accidental touching of the power button does not cause undesired
operation. You can also disable the delay. AC Initiation sets if connecting AC
power will automatically start or resume the system. Screen Tapping for Boot
Options sets if tapping the screen during startup will invoke the boot options
menu which provides access to some pre-boot
31
operations. If disabled, tapping the screen during startup has no effect to
the system’s booting process.
MAC Address Pass Through allows the system specific MAC address to pass
through a connected dock, meaning the dock specific MAC address will be
overridden by the system specific MAC address. This feature only works for
UEFI PXE boot.
Active Management Technology Support (This item appears only on models
supporting vPro.) Intel AMT Support enables or disables Intel® Active
Management Technology BIOS extension execution. AMT allows the system
administrator to access an AMT featured computer remotely. Intel AMT Setup
Prompt determines whether the prompt for entering Intel MEBx Setup appears or
not during POST.
Virtualization Technology Setup Intel(R) Virtualization Technology enables or
disables Intel® VT (Intel Virtualization Technology) feature which provides
hardware support for processor virtualization. When enabled, a VMM (Virtual
Machine Monitor) can utilize the additional hardware virtualization
capabilities provided by this technology. Intel(R) VT for Directed I/O (VT-d)
enables or disables VT-d (Intel® Virtualization Technology for Directed I/O).
When enabled, VT-d helps enhance Intel platforms for efficient virtualization
of I/O devices.
Device Configuration enables or disables several hardware components. The
items available for setting depend on your model.
Diagnostics and System Tester H2ODST Tool performs system baseline check.
Recovery Partition allows you to restore your Windows system to the factory
default state by using the “recovery partition” feature. Recovery partition is
a portion of your hard disk drive that is set aside by the manufacturer to
hold the original image of your system.
WARNING: Using this feature will reinstall Windows to your system and
configure it to
the system’s factory default settings. All data on the hard disk drive will be
lost. Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems.
32
Windows RE launches Windows Recovery Environment. Windows RE (Windows Recovery
Environment) is a recovery environment that provides recovery, repair, and
troubleshooting tools in Windows.
Security Menu
The Security menu contains the security settings, which safeguard your system
against unauthorized use.
NOTE: You can set the user password only when the supervisor password has
been set. If both the supervisor and user passwords are set, you can enter any
of
them for starting up the system and/or entering BIOS Setup. However, the user
password only allows you to view/change the settings of certain items. A
password setting is applied right after it is confirmed. To cancel a password,
leave the password empty by pressing the Enter key.
Set Supervisor/User Password sets the supervisor/user password. You can set
the supervisor/user password to be required for starting up the system and/or
entering BIOS Setup.
Strong Password enables or disables strong password. When enabled, the
password you set must contain at least one upper-case letter, one lowercase
letter, and one digit.
Password Configuration sets the minimum password length. Enter the number in
the input field and select [Yes]. The number should be between 4 and 64.
Password on Boot allows you to enable or disable the entering of password for
booting up your system.
Secure Boot Configuration You can access this item only after setting the
Supervisor Password. Secure Boot enables or disables Secure Boot. Secure Boot
is a feature that helps prevent unauthorized firmware, operating systems, or
UEFI drivers from running at boot time. Delete all Security Boot Keys deletes
all secure boot variables. Restore Factory Defaults resets secure boot
variables to manufacturing defaults.
33
Set SSD 0 User Password sets the password for locking the SSD. After setting a
password, the SSD can only be unlocked by the password no matter where it is
installed.
Security Freeze Lock enables or disables the “Security Freeze Lock” function.
This function is only applicable to SATA drives in AHCI mode. It prevents
attacks on the SATA drive by freezing the security state of the drive at POST
and also when the system resumes from S3.
TPM Setup Menu Change TPM Status allows you to select between No Operation and
Clear.
Intel Trusted Execution Technology enables utilization of additional hardware
capabilities provided by Intel® Trusted Execution Technology.
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the
operating system. Boot Type Order determines the boot order. You can rearrange
the order by
dragging the boot device name up or down in the list.
Each boot device can be individually set to On or Off. If you want to exclude
a boot device from the boot order, set the device to Off.
Exit Menu
The Exit menu displays ways of exiting BIOS Setup Utility. After finishing
with your settings, you must save and exit so that the changes can take
effect. Exit Saving Changes saves the changes you have made and exits BIOS
Setup
Utility. Exit Discarding Changes exits BIOS Setup Utility without saving the
changes
you have made. Load Setup Defaults loads the factory default values for all
the items. Discard Changes restores the previous values for all the items.
Saves Changes saves the changes you have made.
34
Chapter 6
Using Getac Software
Getac software includes application programs for specific computer components
and utility programs for overall management. This chapter briefly introduces
the programs.
35
OSD Control Panel
The OSD (On Screen Display) Control Panel provides a user-friendly interface
for you to quickly activate or operate certain functions on your Tablet PC
with a simple tap of the screen. To open the OSD Control Panel, start the
program named OSDC. The following screen appears.
Help
For detailed information on the program, see the program’s online help.
36
G-Manager
G-Manager allows you to view, manage, and configure several system GManager
allows you to view, manage, and configure several system functions and
feature. At the left side of the G-Manager screen are the menu items. Select
an item to open its menu.
For detailed information, see the program’s online help. Select About Help.
NOTE: Not all items are supported by all models. Depending on your model, the
actual items and information appearing on the screen can differ from those
shown in this manual.
37
G-Camera (Optional)
G-Camera is a geo-tagging camera application. Geographical information can be
embedded into JPEG files as EXIF 2.2 metadata. NOTE: G-Camera uses the
standard location service of Windows. To start the G-Camera application,
select G-Camera.
In the middle is the preview window with status display. At the two sides are
various buttons. For detailed information on the program, see the program’s
online help. Tap
Help.
38
Chapter 7
Care and Maintenance
Taking good care of your Tablet PC will ensure a trouble-free operation and
reduce the risk of damage to your Tablet PC. This chapter gives you guidelines
covering areas such as protecting, storing, cleaning, and traveling.
39
Protecting the Tablet PC
To safeguard the integrity of your Tablet PC data as well as the Tablet PC
itself, you can protect the Tablet PC in several ways as described in this
section.
Using an Anti-Virus Strategy
You can install a virus-detecting program to monitor potential viruses that
could damage your files.
Using the Cable Lock
You can use a Kensington-type cable lock to protect your Tablet PC against
theft. The cable lock is available in computer stores. To use the lock, loop
the lock cable around a stationary object such as a table. Insert the lock to
the Kensington lock hole and turn the key to secure the lock. Store the key in
a safe place.
40
Taking Care of the Tablet PC
Location Guidelines
For optimal performance, use the Tablet PC where the recommended temperature
is between 0 C (32 F) and 55 C (131 F). (Actual operating temperature depends
on product specifications.)
Avoid placing the Tablet PC in a location subject to high humidity, extreme
temperatures, mechanical vibration, direct sunlight, or heavy dust. Using in
extreme environments for long periods can result in product deterioration and
a shortened product life.
Operating in an environment with metallic dust is not allowed.
Place the Tablet PC on a flat and steady surface. Do not stand the Tablet PC
on its side or store it in an upside-down position. A strong impact by
dropping or hitting may damage the Tablet PC.
Do not cover or block any ventilation openings on the Tablet PC. For example,
do not place the Tablet PC on a bed, sofa, rug, or other similar surface.
Otherwise, overheating may occur that results in damage to the Tablet PC.
As the Tablet PC can become very hot during operation, keep it away from
objects that are vulnerable to heat.
Keep the Tablet PC at least 13 cm (5 inches) away from electrical appliances
that can generate a strong magnetic field such as a TV, refrigerator, motor,
or a large audio speaker.
Avoid moving the Tablet PC abruptly from a cold to a warm place. A temperature
difference of more than 10 C (18 F) may cause condensation inside the unit,
which may damage the storage media.
General Guidelines
Do not place heavy objects on top of the Tablet PC as this may damage the
display.
To avoid damaging the screen, do not touch it with any sharp object.
41
LCD image sticking occurs when a fixed pattern is displayed on the screen for
a prolonged period of time. You can avoid the problem by limiting the amount
of static content on the display. It is recommended that you use a screen
saver or turn off the display when it is not in use.
To maximize the life of the backlight in the display, allow the backlight to
automatically turn off as a result of power management.
Cleaning Guidelines
Never clean the Tablet PC with its power on.
Use a soft cloth moistened with water or a non-alkaline detergent to wipe the
exterior of the Tablet PC.
Gently wipe the display with a soft, lint-free cloth.
If water or liquid is split onto the Tablet PC, wipe it dry and clean when
possible. Though your Tablet PC is water-proof, do not leave the Tablet PC wet
when you can dry it.
If the Tablet PC gets wet where the temperature is 0C (32F) or below, freeze
damage may occur. Make sure to dry the wet Tablet PC.
Battery Pack Guidelines
Recharge the battery pack when it is nearly discharged. When recharging, make
sure that the battery pack is fully charged. Doing so may avoid harm to the
battery pack.
The battery pack is a consumable product and the following conditions will
shorten its life: when frequently charging the battery pack when using,
charging, or storing the battery in high temperature condition
To avoid hastening the deterioration of the battery pack thereby prolonging
its useful life, minimize the number of times you charge it so as not to
frequently increase its internal temperature.
Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature range. A
higher environment temperature will cause the battery pack’s temperature to
rise. Avoid charging the battery pack inside a closed vehicle
42
and in hot weather condition. Also, charging will not start if the battery
pack is not within the allowed temperature range.
It is recommended that you do not charge the battery pack more than once a
day.
It is recommended that you charge the battery pack with the Tablet PC’s power
off.
To maintain the battery pack’s operating efficiency, store it in a cool dark
place removed from the Tablet PC and with 30 % ~ 40 % charge remaining.
Important guidelines when using the battery pack. When installing or removing
the battery pack take note of the following: avoid installing or removing
the battery pack when the Tablet PC is in Sleep mode. Abruptly removing the
battery pack may cause loss of data or the Tablet PC may become unstable.
avoid touching the battery pack terminals or damage may occur, thereby causing
improper operation to it or the Tablet PC. The Tablet PC’s input voltage and
surrounding temperature will directly affect the battery pack’s charge and
discharge time: charging time will be prolonged when the Tablet PC is turned
on. To shorten the charging time, it is recommended that you place the Tablet
PC in Sleep or Hibernation mode. a low temperature will prolong the charging
time as well as hasten the discharge time.
When using battery power in an extremely low temperature environment, you may
experience shortened operating time and incorrect battery level reading. This
phenomenon comes from the chemical characteristics of batteries. The
appropriate operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122
F).
Do not leave the battery pack in storage for more than six months without
recharging it.
Touchscreen Guidelines
Use the finger or the included stylus on the display. Using a sharp or
metallic object other than your finger or stylus may cause scratches and
damage the display, thereby causing errors.
Use a soft cloth to remove dirt on the display. The touchscreen surface has a
special protective coating that prevents dirt from sticking to it. Not using a
43
soft cloth may cause damage to the special protective coating on the
touchscreen surface. Turn off the Tablet PC power when cleaning the display.
Cleaning the display with the power on may cause improper operation. Do not
use excessive force on the display. Avoid placing objects on top of the
display as this may cause the glass to break thereby damaging the display. In
low and high temperatures (below 5 oC / 41 F and above 60 oC / 140 F), the
touchscreen may have a slower response time or register the touch in the wrong
location. It will go back to normal after returning to room temperature. When
there is noticeable discrepancy in the operation of the touchscreen function
(wrong location on intended operation or improper display resolution), refer
to the Windows online Help for instructions on recalibrating the touchscreen
display.
44
When Traveling
Before traveling with your Tablet PC, make a backup of your hard disk data
into flash disks or other storage devices. As an added precaution, bring along
an extra copy of your important data.
Make sure that the battery pack is fully charged. Make sure that the Tablet PC
is turned off. Make sure that all the connector covers are closed completely
to ensure the
waterproof integrity. Disconnect the AC adapter from the Tablet PC and take it
with you. Use the
AC adapter as the power source and as a battery-charger. Hand-carry the Tablet
PC. Do not check it in as luggage. If you need to leave the Tablet PC in the
car, put it in the trunk of the car to
avoid exposing the Tablet PC to excessive heat. When going through airport
security, it is recommended that you send the
Tablet PC and flash disks through the X-ray machine (the device you set your
bags on). Avoid the magnetic detector (the device you walk through) or the
magnetic wand (the handheld device used by security personnel). If you plan to
travel abroad with your Tablet PC, consult your dealer for the appropriate AC
power cord for use in your country of destination.
45
Chapter 8
Troubleshooting
Computer problems can be caused by hardware, software, or both. When you
encounter any problem, it might be a typical problem that can easily be
solved. This chapter tells you what actions to take when solving common
computer problems.
46
Preliminary Checklist
Here are helpful hints to follow before you take further actions when you
encounter any problem: Try to isolate which part of the Tablet PC is causing
the problem. Make sure that you turn on all peripheral devices before turning
on the
Tablet PC. If an external device has a problem, make sure that the cable
connections are
correct and secure. Make sure that the configuration information is properly
set in the BIOS
Setup program. Make sure that all the device drivers are correctly installed.
Make notes of your observations. Are there any messages on the screen?
Do any indicators light? Do you hear any beeps? Detailed descriptions are
useful to the service personnel when you need to consult one for assistance.
If any problem persists after you follow the instructions in this chapter,
contact an authorized dealer for help.
47
Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light amber).
Make sure that the AC adapter is properly connected. Make sure that the
battery is not too hot or cold. Allow time for the battery
pack to return to room temperature. If the battery doesn’t charge after it has
been stored in very low
temperatures, try disconnecting and reconnecting the AC adapter to solve the
problem. Make sure that the battery pack is installed correctly. Make sure
that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.
The battery operating time indicated by the battery meter does not match the
actual operating time.
The actual operating time can be different from the estimated time, depending
on how you are using the Tablet PC. If the actual operating time is much less
than the estimated time, initialize the battery.
Bluetooth Wireless Transmission Problems
I cannot connect to another device with Bluetooth wireless technology.
Make sure that both devices have activated Bluetooth feature. Make sure that
the distance between the two devices is within the limit and
that there are no walls or other obstructions between the devices. Make sure
that the other device is not in “Hidden” mode. Make sure that both devices are
compatible.
48
Display Problems
Nothing appears on the screen.
During operation, the screen may automatically turn off as a result of power
management. Press any key to see if the screen comes back.
The brightness level might be too low. Increase the brightness.
The characters on the screen are dim.
Adjust the brightness and/or contrast.
The display brightness cannot be increased.
As a protection, the display brightness will be fixed at a low level when the
surrounding temperature is too high or too low. It is not a malfunction in
this situation.
Bad dots appear on the display at all times.
A small number of missing, discolored, or bright dots on the screen are an
intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD
defect.
Clouding (or called “mura”) happens on the screen when you exert forces on the
left or right side of the LCD frame.
This is a normal phenomenon, not a defect.
The display has a slower response time in low temperature environments.
The response time of LCDs can be affected by low temperatures. This does not
mean the LCD is defective. The LCD will resume normal response time after
returning to room temperature.
Hardware Device Problems
The Tablet PC does not recognize a newly installed device.
The device may not be correctly configured in the BIOS Setup program. Run the
BIOS Setup program to identify the new type.
Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
49
Check the cables or power cords for correct connections. For an external
device that has its own power switch, make sure that the
power is turned on.
Power Management Problems
The Tablet PC does not enter Sleep or Hibernation mode automatically.
If you have a connection to another computer, the Tablet PC does not enter
Sleep or Hibernation mode if the connection is actively in use.
Make sure that the Sleep or Hibernation time-out is enabled.
The Tablet PC does not enter Sleep or Hibernation mode immediately.
If the Tablet PC is performing an operation, it normally waits for the
operation to finish.
The Tablet PC does not resume from Sleep or Hibernation mode.
The Tablet PC automatically enters Sleep or Hibernation mode when the battery
pack is empty. Do any one of the following: Connect the AC adapter to the
Tablet PC. Replace the empty battery pack with a fully charged one.
Software Problems
An application program does not work correctly.
Make sure that the software is correctly installed. If an error message
appears on the screen, consult the software program’s
documentation for further information. If you are sure the operation has
stopped, reset the Tablet PC.
Sound Problems
No sound is produced.
Make sure that the volume control is not set too low. Increase the volume.
Make sure that the sound is not muted.
50
Make sure that the Tablet PC is not in Sleep mode. If using an external
speaker, make sure that the speaker is properly
connected.
Distorted sound is produced.
Make sure that the volume control is not set too high or too low. In most
cases, a high setting can cause the audio electronics to distort the sound.
Startup Problems
When you turn on the Tablet PC, it does not respond and the Power Indicator
does not light up.
If you are using an external AC power, make sure that the AC adapter is
correctly and securely connected. If so, make sure that the electrical outlet
works properly.
If you are using the battery power, make sure that the battery is not
discharged.
When the ambient temperature is below -20 C (-4 F), the Tablet PC will start
up only if both battery packs are installed.
When you turn on the Tablet PC, it stops after POST.
Reset your Tablet PC.
WLAN Problems
I cannot use the WLAN feature.
Make sure that the WLAN feature is turned on.
Transmission quality is poor.
Your Tablet PC may be in an out-of-range situation. Move your Tablet PC closer
to the Access Point or another WLAN device it is associated with.
Check if there is high interference around the environment and solve the
problem as described next.
51
Radio interference exists.
Move your Tablet PC away from the device causing the radio interference such
as microwave oven and large metal objects.
Plug your Tablet PC into an outlet on a different branch circuit from that
used by the affecting device.
Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.
Make sure that the WLAN feature is turned on.
Make sure that the SSID setting is the same for every WLAN device in the
network.
Your Tablet PC is not recognizing changes. Restart the Tablet PC.
Make sure that the IP address or subnet mask setting is correct.
I cannot communicate with the computer in the network when Infrastructure mode
is configured.
Make sure that the Access Point your Tablet PC is associated with is powered
on and all the LEDs are working properly.
If the operating radio channel is in poor quality, change the Access Point and
all the wireless station(s) within the BSSID to another radio channel.
Your Tablet PC may be in an out-of-range situation. Move your Tablet PC closer
to the Access Point it is associated with.
Make sure that your Tablet PC is configured with the same security option
(encryption) to the Access Point.
Use the Web Manager/Telnet of the Access Point to check whether it is
connected to the network.
Reconfigure and reset the Access Point.
I cannot access the network.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
You have moved out of range of the network.
52
Turn off power management.
Other Problems
The date/time is incorrect.
Correct the date and time via the operating system or BIOS Setup program.
After you have performed everything as described above and still have the
incorrect date and time every time you turn on the Tablet PC, the RTC (Real-
Time Clock) battery is at the end of its life. Call an authorized dealer to
replace the RTC battery.
GPS signals drop when they are not supposed to.
If your computer is connected to the docking station which has one or more USB
3.2/USB 3.1/3.0 devices connected, the USB device can interfere with the radio
frequency, causing poor GPS signal reception. To solve the problem in this
situation, run the BIOS Setup Utility, go to Advanced Device Configuration
Docking USB Port Setting and change the setting to USB 2.0.
53
Resetting the Tablet PC
You may have to reset (reboot) your Tablet PC on some occasions when an error
occurs and the program you are using hangs up. If you are sure the operation
has stopped and you cannot use the “restart” function of the operating system,
reset the Tablet PC. Reset the Tablet PC by any one of these methods: Press
and hold the P1 button for more than 2 seconds. This opens the Ctrl-
Alt-Del screen where you can select actions including Restart. If the above
action does not work, press and hold the power button for more
than 5 seconds to force the system to turn off. Then turn on the power again.
54
System Recovery
Using Windows RE
Windows has a recovery environment (Windows RE) that provides recovery,
repair, and troubleshooting tools. The tools are referred to as Advanced
Startup Options. You can access these options by selecting Start Settings
System Recovery. There are several choices: System Restore
This option allows you to restore Windows to an earlier point in time if you
have created a restore point. Recover from a drive If you have created a
recovery drive on Windows, you can use the recovery drive to reinstall
Windows. Reset this PC This option allows you to reinstall Windows with or
without keeping your files. See Microsoft website for more information. NOTE:
If you are in a situation where your computer won’t boot into Windows, you can
access the Advanced Startup Options by running the BIOS Setup Utility and
selecting Advanced Windows RE. System recovery for Windows typically will take
several hours to complete.
55
Using Recovery Partition
When necessary, you can restore your Windows system to the factory default
state by using the “recovery partition” feature. Recovery partition is a
portion of your hard disk drive that is set aside by the manufacturer to hold
the original image of your system. WARNING: Using this feature will reinstall
Windows to your system and configure it to
the system’s factory default settings. All data on the hard disk drive will be
lost. Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems. To restore your
system to the factory default state: 1. Connect the AC adapter. 2. Run BIOS
Setup Utility. Select Advanced Recovery Partition. (See Chapter 5 for more
information.) 3. Follow the onscreen instructions to complete the process.
56
Using the Driver Disc (Optional)
NOTE: You can download the latest drivers and utilities from Getac website at
http://www.getac.com Support. The Driver disc contains drivers and utilities
required for specific hardware in your Tablet PC. Since your Tablet PC comes
with drivers and utilities pre-installed, you normally do not need to use the
Driver disc. In case you want to manually install Windows, you will have to
install the drivers and utilities one by one after installing Windows. To
manually install drivers and utilities: 1. Start up the Tablet PC. 2. Prepare
an external CD/DVD drive (with USB connection). Connect the drive
to your Tablet PC. Wait for the Tablet PC to recognize the drive. 3. Insert
the Driver disc. Make sure you use the disc that matches the Windows
version of your Tablet PC. 4. The autorun program should automatically start.
You will see the installation
menu. Tap NEXT to go to the next page if there is more than one. 5. To install
a driver or utility, just tap the particular button and follow the
onscreen instructions to complete the installation.
57
Appendix A
Specifications
NOTE: Specifications are subject to change without any prior notice.
Parts
Specifications
CPU
Alder Lake U Platform Intel® CoreTM i5-1235U, 4.4 GHz (Max.), 12M cache
BIOS
Insyde, Flash EEPROM, UEFI, supporting TPM, vPro, NIST, Absolute DDS, HDD Security Erasure, BIOS self-diagnostic, Device Guard & Credential Guard, MAC Pass through, ACPI, AMT12, and WMI
RAM
8/16GB DDR4 SO-DIMM, 2400MHz
Video Controller Intel® Iris® Xe
Display Panel
11.6-inch (16:9) TFT LCD, FHD 1920×1080, sunlight readable, 800 Nits maximum brightness, anti-glare
Touchscreen
Capacitive, multi-touch,10 points
Audio Features High Definition audio
Speaker
1.5 W x 1
Microphone Integrated microphone
Hard disk drive
256GB/512GB/1TB/2TB SSD (Solid-State Drive)
I/O ports
USB 3.2 Gen 2, combo audio (4-pole TRRS 3.5mm type), USB 3.2 Gen 2 Type-C, Docking
Wireless LAN + Bluetooth
Intel® Wireless-AC 9260, 802.11 AC + Bluetooth 5.0 combo (vPro)
Camera (option)
Front: FHD, 5M pixel, autofocus Rear: 8M pixel, autofocus, LED, video capture
Security
Kensington lock TPM 2.0
Powe AC adapter Universal 90 W; input: 100-240 VAC, 50/60 Hz; output: 19 V
Battery pack Lithium-ion Prismatic type, 3-cell x 2
58
Parts Dimension (LxW×D) Weight
Specifications 314 x 207 x 24.5 mm (12.36 × 8.15 × 0.96 inches) 1.39 kg (3 lb)
Button Functions on Special Occasions
On “POST/BIOS Setup/Non-ACPI” occasions, the five hardware buttons provide
keyboard key functions as described below.
Button Function
Enter
Esc
Tab
Up
Down
59
Appendix B
Regulatory Information
This appendix provides regulatory statements and safety notices on your Tablet
PC. NOTE: Marking labels located on the exterior of your Tablet PC indicate
the regulations that your model complies with. Please check the marking labels
and refer to the corresponding statements in this appendix. Some notices apply
to specific models only.
60
Safety Notices
About the Battery
If the battery is mishandled, it may cause fire, smoke or an explosion and the
battery’s functionality will be seriously damaged. The safety instructions
listed below must be followed.
Danger
Do not immerse the battery with liquid such as water, sea water or soda. Do
not charge/discharge or place the battery in high-temperature (more than
80 C / 176 F) locations, such as near a fire, heater, in a car in direct
sunlight, etc. Do not use unauthorized chargers. Do not force a reverse-charge
or a reverse-connection. Do not connect the battery with AC plug (outlet) or
car plugs. Do not adapt the battery to unspecified applications. Do not short
circuit the battery. Do not drop or subject the battery to impacts. Do not
penetrate with a nail or strike with a hammer. Do not directly solder the
battery. Do not disassemble the battery. Keep the battery away from an
extremely low air pressure environment as it may result in an explosion or the
leakage of flammable liquid or gas.
Warning
Keep the battery away from infants. Stop using the battery if there are
noticeable abnormalities such as
abnormal smell, heat, deformities, or discoloration. Stop charging if the
charging process cannot be finished.
61
In case of a leaking battery, keep the battery away from flames and do not
touch it.
Pack the battery tightly during transport.
Caution
Do not use the battery where static electricity (more than 100V) exists that
might damage the protection circuit of the battery.
When children are using the system, parents or adults must ensure that they
are using the system and battery correctly.
Keep the battery away from flammable materials during charging and
discharging.
In case lead wires or metal objects come out from the battery, you must seal
and insulate them completely.
Caution Texts Concerning Lithium Batteries
DANISH ADVARSEL! Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte
batteri tilbage til leverandøren.
NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt
samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten.
Brukte batterier kasseres i henhold til fabrikantens instruksjoner.
SWEDISH VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma
batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren.
Kassera använt batteri enligt fabrikantens instruktion.
FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu.
Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty
paristo valmistajan ohjeiden mukaisesti.
ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the equipment
manufacturer. Discard used batteries according to manufacturer`s instructions.
62
DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Ersatz nur durch denselben oder einen vom Hersteller empfohlenen
gleichwertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des
Herstellers.
FRENCH ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de
la batterie. Remplacer uniquement avec une batterie du même type ou d’un type
équivalent recommandé par le constructeur. Mettre au rebut les batteries
usagées conformément aux instructions du fabricant.
Attention (for USA Users)
The product that you have purchased contains a rechargeable battery. The
battery is recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of this battery into the municipal
waste stream. Check with your local solid waste officials for details in your
area for recycling options or proper disposal.
About the AC Adapter
Use only the AC adapter supplied with your computer. Use of another type of AC
adapter will result in malfunction and/or danger.
If a ground/earth pin attachment plug on the AC power cord is provided, always
plug the cord into a grounded/earthed outlet. Do not disable ground/earth pin
of the plug/cord.
Do not use the adapter in a high moisture environment. Never touch the adapter
when your hands or feet are wet.
Allow adequate ventilation around the adapter when using it to operate the
device or charge the battery. Do not cover the AC adapter with paper or other
objects that will reduce cooling. Do not use the AC adapter while it is inside
a carrying case.
Connect the adapter to a proper power source. The voltage requirements are
found on the product case and/or packaging.
Do not use the adapter if the cord becomes damaged.
Do not attempt to service the unit. There are no serviceable parts inside.
Replace the unit if it is damaged or exposed to excess moisture.
63
Heat Related Concerns
Your device may become very warm during normal use. It complies with the user-
accessible surface temperature limits defined by the International Standards
for Safety. Still, sustained contact with warm surfaces for long periods of
time may cause discomfort or injury. To reduce potential heat-related
concerns, follow these guidelines: Keep your device and its AC adapter in a
well-ventilated area when in use or
charging. Allow for adequate air circulation under and around the device. Use
common sense to avoid situations where your skin is in contact with
your device or its AC adapter when it’s operating or connected to a power
source. For example, don’t sleep with your device or its AC adapter, or place
it under a blanket or pillow, and avoid contact between your body and your
device when the AC adapter is connected to a power source. Take special care
if you have a physical condition that affects your ability to detect heat
against the body. If your device is used for long periods, its surface can
become very warm. While the temperature may not feel hot to the touch, if you
maintain physical contact with the device for a long time, for example if you
rest the device on your lap, your skin might suffer a low-heat injury. If your
device is on your lap and gets uncomfortably warm, remove it from your lap and
place it on a stable work surface. Never place your device or AC adapter on
furniture or any other surface that might be marred by exposure to heat since
the base of your device and the surface of the AC adaptor may increase in
temperature during normal use.
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North America
USA
Federal Communications Commission Radio Frequency Interference Statement
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures: Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver. Connect the
equipment into an outlet on a circuit different from that to which
the receiver is connected. Consult the dealer or an experienced radio/TV
technician for help. Any changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
Please note: The use of a non-shielded interface cable with this equipment is
prohibited.
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This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification is 1g SAR 1.187 W/kg
Company name Address Phone
Getac Inc.
15495 Sand Canyon Rd., Suite 350 Irvine, CA 92618 USA
+1-949-681-2900
ANSI Warning
Equipment approved for ANSI/ISA 12.12.01, Nonincendive Electrical Equipment
for use in Class I, Division 2, Group A, B, C, and D. Maximum ambient
temperature: 40C
EXPLOSION HARZARD WARNINGS:
External connections/hubs through the connectors as mentioned (USB connector,
Ethernet connector, video port, serial port, power supply connector,
microphone jack, headphones jack, and buttons/switches) are not to be used in
a hazardous location.
Tablet is to be only powered from the battery pack while in Hazardous
Locations. Power adapter is not certified to use in Hazardous Locations and
not to be used in Hazardous Locations.
BATTERY MUST ONLY BE CHANGED IN AN AREA KNOWN TO BE NONHAZARDOUS.
66
California Proposition 65
For California USA: Proposition 65, a California law, requires warnings to be
provided to California consumers when they might be exposed to chemical(s)
identified by Proposition 65 as causing cancer and birth defects or other
reproductive harm. Almost all electronic products contain 1 or more of the
chemicals listed under Proposition 65. This does not mean the products pose a
significant risk of exposure. As the consumers have the right to know about
the products they purchase, we are giving this warning on our packaging and
user manual to keep our consumers well informed.
! WARNING
This product can expose you to chemicals including lead, TBBPA or
formaldehyde, which are known to the State of California to cause cancer and
birth defects or other reproductive harm. For more information go to
www.P65Warnings.ca.gov
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Canada
Canadian ICES-003
CAN ICES-3(B)/NMB-3(B)
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two conditions: (1) This device
may not cause interference. (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est
conforme aux CNR d’Innovation, Sciences et Développement économique Canada
applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : 1) L’appareil ne doit pas produire
de brouillage; 2) L’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
The device could automatically discontinue transmission in case of absence of
information to transmit, or operational failure. Note that this is not
intended to prohibit transmission of control or signaling information or the
use of repetitive codes where required by the technology.
L’appareil peut interrompre automatiquement la transmission en cas d’absence
d’informations à transmettre ou de panne opérationnelle. Notez que ceci n’est
pas destiné à interdire la transmission d’informations de contrôle ou de
signalisation ou l’utilisation de codes répétitifs lorsque cela est requis par
la technologie.
The device for operation in the band 51505250 MHz is only for indoor use to
reduce the potential for harmful interference to co-channel mobile satellite
systems.
l’appareil fonctionnant dans la bande 5150-5250 MHz est réservé à une
utilisation en intérieur afin de réduire les risques de brouillage
préjudiciable pour les systèmes mobiles par satellite dans le même canal.
68
These requirements set a SAR limit of 1.6 W/kg averaged over one gram of
tissue. The highest SAR value reported under this standard during product
certification is 1g SAR 1.187 W/kg
Ces exigences fixent une limite DAS de 1.6 W/kg en moyenne sur un gramme de
tissu. La valeur SAR la plus élevée signalée dans le cadre de cette norme lors
de la certification du produit est de 1g SAR 1.187 W/kg
User Notification of Take-back Service
To customers in United States and Canada:
Getac believes in providing our customers with easy-to-use solutions to
recycle your Getac-brand products for free. Getac understands the customers
will likely be recycling multiple items at once and as such. Getac wants to
make the recycling process for these larger shipments as streamlined as
possible. Getac works with recycling vendors with the highest standards for
protecting our environment, ensuring worker safety, and complying with global
environmental laws. Our commitment to recycling our old equipment grows out of
our work to protect the environment in many ways. For more information, see
the Getac Web site at https://www.getac.com/us/environmental-
certifications/.
Please see the product type below for information on Getac product, battery
and packaging recycling in USA and Canada.
For Product Recycling: If you have a Getac computer that needs to go to a
recycling house, Getac can help you. Just contact us at (866) 394 3822 or by
email at GUSA.RecycleProgram@getac.com to obtain a prepaid shipping label at
no charge to you, pack up your equipment in a box of your choice and send it
off.
For Battery Recycling: The batteries used to power your portable Getac
products contain hazardous materials. While they pose no risk to you during
normal use, they should never be disposed with other wastes. Getac provides a
free takeback service for recycling your batteries from Getac products. To
recycle the battery, please contact us at (866) 394 3822 or by email at
GUSA.RecycleProgram@getac.com.
For Packaging Recycling: Getac has chosen the packaging materials used to
transport our products carefully, to balance the requirements of shipping the
product to you safely
69
while minimizing the amount of material used. Our packaging for notebooks and
tablets is recyclable and manufactured using elemental chlorine-free
processes. They contain 90 percent (by weight) recycled content. Your
packaging materials can be recycled at your local recycling center. Or, if you
would like Getac to recycle your packaging, please contact us at (866) 394
3822 and we will make arrangements for you. If you have the above for
recycling, please visit our website https://www.getac.com/us/environmental-
certifications/
70
Europe Marking and Compliance Notices
Statements of Compliance
English Getac hereby declares that this product complies with the EU Directive
2014/53/EU. The full text of the EU declaration of conformity is available at:
https://support.getac.com/Portal/Page/809
Deutsch Getac erklärt hiermit, dass Gerät mit den grundlegenden Anforderungen
und anderen relevanten Bestimmungen der Richtlinie 2014/53/EU übereinstimmt.
Der gesamte Text der EU Konformitätserklärung ist verfügbar unter:
https://support.getac.com/Portal/Page/846
Español Por la presente, Getac declara que el producto cumple con la Directiva
de la UE 2014/53/UE. El texto completo de la declaración UE de conformidad se
encuentra a continuación. https://support.getac.com/Portal/Page/866
Français Getac déclare par la présente que cet appareil est conforme aux
critères essentiels et autres clauses pertinentes de la directive 2014/53/EU.
La déclaration de conformité de l’UE peut être téléchargée à partir du site
internet suivant : https://support.getac.com/Portal/Page/879
Italiano Getac con la presente dichiara che questo dispositivo è conforme ai
requisiti essenziali e alle altre disposizioni pertinenti con la direttiva
2014/53/EU. Il testo completo della dichiarazione di conformità UE è
disponibile all’indirizzo: https://support.getac.com/Portal/Page/892
Notices
Max power: WLAN 2.4G: 16.9 dBm WLAN 5G: 17.7 dBm Bluetooth: 10 dBm
71
The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.
BE BG CZ DK DE EE
IE EL ES FR HR IT
CY LV LT LU HU MT
NL AT PL PT RO SI
SK FI SE NO IS
LI
CH TR UK (NI)
Restriction or Requirement in the UK: 5150 to 5350 MHz indoor-use only.
UK
Waste Electrical and Electronic Equipment (WEEE) This symbol means that
according to local laws and regulations your product shall be disposed of
separately from household waste. When this product reaches its end of life,
take it to a collection point designated by local authorities. Proper
recycling of your product will protect human health and the environment.
Battery Directive — Information for Users In the European Union, this label
indicates that the batteries in this product should be collected separately
and not be disposed of with household waste. Substances in batteries can have
a potential impact on health and environment and you have a role in recycling
waste batteries thus contributing to the protection, preservation, and
improvement of the quality of the environment.
Restriction of Hazardous Substances (RoHS) Directive
EU RoHS
Getac products meet the requirements of Directive 2011/65/EU on the
restriction of the use of certain hazardous substances in electrical and
electronic
72
equipment. For more information about RoHS, go to: https://www.getac.com/us/environment/
Company name Address Phone
Company name Address Phone
Getac Technology GmbH. Kanzlerstrasse 4 40472 Dusseldorf, Germany +49 (0)
211-984819-0
Getac UK Ltd. Getac House, Stafford Park 12, Telford, Shropshire, TF3 3BJ, UK
+44 (0) 1952-207-222
73
ENERGY STAR
ENERGY STAR® is a government program that offers businesses and consumers
energy-efficient solutions, making it easy to save money while protecting the
environment for future generations. Please reference ENERGY STAR® related
information from http://www.energystar.gov. As
an ENERGY STAR® Partner, Getac Technology Corporation has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency. All Getac
products with ENERGY STAR® logo comply with the ENERGY STAR® standard, and the
power management feature is enabled by default. Getac’s ENERGY STAR® qualified
products are listed on the EPA website. https://www.energystar.gov/products
74
About Battery and External Enclosure Replacement
Battery
The batteries of your product include two battery packs and a button cell (or
called RTC battery). All batteries are available from Getac authorized service
centers. The battery pack is user-replaceable. Replacement instructions can be
found in “Replacing the Battery Pack” in Chapter 3. The button cell must be
replaced by Getac authorized service centers. Visit the website at
http://us.getac.com/support/support-select.html for authorized service
center information.
External Enclosure
The external enclosure of the product can be removed using screwdrivers. The
external enclosure can then be reused or refurbished. The enclosure consists
of the back cover and the LCD frame. See below for information on how to
remove the two parts. Remove the screws as indicated below. Open the back
cover and LCD frame.
75
References
- Homepage | ENERGY STAR
- Welcome to the Official Getac Website - Rugged Computing Solutions|Getac
- P65Warnings.ca.gov
- Getac
- Getac
- Service Portal Management System
- Getac
- Getac
- Energy Efficient Products | ENERGY STAR
- Contact|Getac
- Environment|Getac
- Environmental Certifications|Getac
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