Lenovo ThinkVision E24-30 23.8 Inch FHD 1920×1080 IPS Display User Guide

: June 15, 2024
: Lenovo

ThinkVision E24-30 23.8 Inch FHD 1920×1080 IPS Display

Product Information

Specifications

Machine Types: 63ED
Product numbers: C23238FE0 63ED-MAR2-WW

Chapter 1. Getting started

This User’s Guide contains detailed information on the
ThinkVision E24-30 Flat Panel Monitor. For a quick overview, please
refer to the Setup Poster that was shipped with your monitor.

Shipping contents

Flat Panel Monitor
Information Flyer
Stand
Base
HDMI Cable
Power Cord

Power code

The power code is included in the shipping contents and is used
to connect the monitor to a power source.

HDMI

The HDMI cable is included in the shipping contents and is used
to connect the monitor to a compatible device using HDMI.

Notice for use

When setting up your monitor, please follow the illustrations
provided. Avoid touching the screen area as it is made of glass and
can be damaged by rough handling or excessive pressure.

Take out the top cushion and accessories.
Mount the stand to the monitor’s recess.
Insert the base towards the stand and tighten the
thumbscrew.
Carefully stand up the monitor with both hands.

Note: To attach a VESA mount, please refer to the “Wall Mounting
(Optional)” section on page 2-10 of the User Guide.

Chapter 2. Adjusting and using your monitor

This chapter provides information on how to adjust and use your
ThinkVision E24-30 monitor.

Understanding power management

The monitor supports power management features to help conserve
energy and reduce power consumption.

Power Management Modes

The monitor offers different power management modes,
including:

Power On
Power Saving
Power Off

Chapter 3. Reference information

This chapter provides reference information for the ThinkVision
E24-30 monitor.

Monitor specifications

The specifications of the ThinkVision E24-30 monitor are as
follows:

Machine Types: 63ED
Product numbers: C23238FE0 63ED-MAR2-WW

Troubleshooting

If you encounter any issues with your monitor, please refer to
the troubleshooting section in the User Guide for assistance.

Appendix A. Service and Support

This appendix provides information on service and support
options for the ThinkVision E24-30 monitor.

Appendix B. Notices

This appendix contains important notices and legal information
related to the ThinkVision E24-30 monitor.

FAQ (Frequently Asked Questions)

Q: Where can I find safety guidelines for using my

computer?

A: For safety tips, please visit http://www.lenovo.com/safety.

Q: What is TCO Certified?

A: TCO Certified is a certification for sustainable IT products,
ensuring they meet environmental, ergonomic, and energy efficiency
standards.

ThinkVision E24-30 User Guide
Machine Types: 63ED

Product numbers
C23238FE0 63ED-MAR2-WW
First Edition (August 2023) © Copyright Lenovo 2023. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Contents
Safety information ………………………………………………………………………………………………………………………… iii
General Safety guidelines …………………………………………………………………………………………………………………………………………………… iii TCO Certified ……………………………………………………………………………………………………………………………………………………………………iv
Chapter 1. Getting started……………………………………………………………………………………………………………. 1-1
Shipping contents…………………………………………………………………………………………………………………………………………………………….. 1-1 Notice for use………………………………………………………………………………………………………………………………………………………………….. 1-1 Product overview …………………………………………………………………………………………………………………………………………………………….. 1-2
Types of adjustments ………………………………………………………………………………………………………………………………………………….. 1-2 Tilt……………………………………………………………………………………………………………………………………………………………………………. 1-2 Swivel ………………………………………………………………………………………………………………………………………………………………………. 1-2 Height Adjustment……………………………………………………………………………………………………………………………………………………… 1-3 Monitor Pivot…………………………………………………………………………………………………………………………………………………………….. 1-3 Monitor controls ………………………………………………………………………………………………………………………………………………………… 1-4 Cable lock slot …………………………………………………………………………………………………………………………………………………………… 1-4 Setting up your monitor ……………………………………………………………………………………………………………………………………………………. 1-5 Connecting and turning on your monitor ………………………………………………………………………………………………………………………. 1-5 Registering your option…………………………………………………………………………………………………………………………………………………….. 1-9
Chapter 2. Adjusting and using your monitor……………………………………………………………………………….. 2-1
Comfort and accessibility …………………………………………………………………………………………………………………………………………………. 2-1 Arranging your work area……………………………………………………………………………………………………………………………………………. 2-1 Positioning your monitor …………………………………………………………………………………………………………………………………………….. 2-1 Quick tips for healthy work habits ……………………………………………………………………………………………………………………………….. 2-2 Accessibility information ……………………………………………………………………………………………………………………………………………. 2-2
Adjusting your monitor image …………………………………………………………………………………………………………………………………………… 2-3 Using the direct access controls……………………………………………………………………………………………………………………………………. 2-3 Using the On-Screen Display (OSD) controls………………………………………………………………………………………………………………… 2-4 Selecting a supported display mode ……………………………………………………………………………………………………………………………… 2-8
Understanding power management…………………………………………………………………………………………………………………………………….. 2-9 Power Management Modes …………………………………………………………………………………………………………………………………………. 2-9
Caring for your monitor ………………………………………………………………………………………………………………………………………………….. 2-10 Detaching the monitor base and stand ………………………………………………………………………………………………………………………………. 2-10 Wall Mounting (Optional)……………………………………………………………………………………………………………………………………………….. 2-10
Chapter 3. Reference information………………………………………………………………………………………………… 3-1
Monitor specifications ……………………………………………………………………………………………………………………………………………………… 3-1 Troubleshooting ………………………………………………………………………………………………………………………………………………………………. 3-3
Manually installing the monitor driver………………………………………………………………………………………………………………………….. 3-5 Installing the monitor driver in Windows 10……………………………………………………………………………………………………………… 3-5 Installing the monitor driver in Windows 11……………………………………………………………………………………………………………… 3-6 Getting further help ……………………………………………………………………………………………………………………………………………….. 3-6
Service information………………………………………………………………………………………………………………………………………………………….. 3-7 Customer responsibilities ……………………………………………………………………………………………………………………………………………. 3-7 Service parts ……………………………………………………………………………………………………………………………………………………………… 3-7
Appendix A. Service and Support …………………………………………………………………………………………………A-1
Registering your option……………………………………………………………………………………………………………………………………………………. A-1 Online technical support ………………………………………………………………………………………………………………………………………………….. A-1 Telephone technical support……………………………………………………………………………………………………………………………………………… A-1
Appendix B. Notices……………………………………………………………………………………………………………………..B-1
Recycling information ………………………………………………………………………………………………………………………………………………………B-2 Trademarks………………………………………………………………………………………………………………………………………………………………………B-2 Power cords and power adapters…………………………………………………………………………………………………………………………………………B-3
Contents ii

Safety information
General Safety guidelines
For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information.
iii

TCO Certified iv

v

Chapter 1. Getting started
1
This User’s Guide contains detailed information on the your Flat Panel Monitor. For a quick overview, please see the Setup Poster that was shipped with your monitor.
Shipping contents
The product package should include the following items: y Flat Panel Monitor y Information Flyer y Stand y Base y HDMI Cable y Power Cord

Power code

HDMI

Notice for use

To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure.

1. Take out the Top cushion and accessories. 2. Mounting the stand to monitor’s recess. 3. Insert the base towards the stand and tighten the thumbscrew. 4. Stand up the monitor with both hands carefully. Note: To attach a VESA mount, please see “Wall Mounting (Optional)”on page 2-10.
Chapter 1. 1-1

Product overview
This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot.
Types of adjustments
Tilt
Please see the illustration below for an example of the tilt range.

22°

0° -5°

Swivel
With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle.

o
360

360 o

Chapter 1. 1-2

Height Adjustment
For height adjustment, user needs to press down or lift up the monitor.
155mm

Monitor Pivot
– Adjust the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point, and it inclines backward at 22°.)
– then rotate clockwise /counterclockwise until the monitor stops at 90°.

22°

0° -5°

155mm

90°

Chapter 1. 1-3

Monitor controls
Your monitor has controls on the back which are used to adjust the display.
For information on how to use these controls, please see “Adjusting your monitor image”on page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the bottom of your monitor .
Chapter 1. 1-4

Setting up your monitor
This section provides information on how to set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information located on page iii before carrying out this procedure. 1. Power off your computer and all attached devices, and unplug the computer power cord. Note: The type of plug & Socket shown here are for illustration only. 2. Connect the cables according to below icon indication.
3. For computer in HDMI connecting. Note:Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cable OB47070″ www.lenovo.com/support/monitoraccessories.
Chapter 1. 1-5

4. For computer in DisplayPort connecting. Note:Lenovo recommends that customers who require to use the DP Cable on their monitor purchase the ” Lenovo DisplayPort to DisplayPort Cable 0A36537 ” www.lenovo.com/ support/monitoraccessories.
5. For computer in Analog Signal Cable connecting.
Chapter 1. 1-6

6. The speaker audio output in Display Port, HDMI .
7. Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets. Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be used. Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2 ) shall be used.
Note: The type of plug & Socket shown here are for illustration only.
Chapter 1. 1-7

8. Connect the cables with cable clip.
9. Power on the monitor and the computer.
10. When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/e24_30. Refer to the “Manually installing the monitor driver”on page 3-5” section to install the driver.
Chapter 1. 1-8

Registering your option
Thank you for purchasing this Lenovo product. Please take a few moments to register your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you. Register your option on the following Web site: http://www.lenovo.com/register Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information.
Chapter 1. 1-9

Chapter 2. Adjusting and using your monitor
2
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer. For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.lenovo.com/ healthycomputing/.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to work in comfort. Organize your work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach. Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture.
Positioning your monitor
Position and adjust your computer monitor for comfortable viewing by considering the following items: y Recommended viewing distance between the eye and the monitor screen is l.5x the
diagonal of the screen. Solutions in meeting this required distance in cramped office situations include pulling desk away from wall or divider to make room for monitor, using flat panel or compact displays placing the monitor in the desk corner, or placing the keyboard in an adjustable drawer to create a deeper working surface. y Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position. If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state. y Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture. y General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows. The following are some other tips for comfortable viewing of your monitor:
Chapter 2. 2-1

y Use adequate lighting for the type of work you are performing. y Use the monitor brightness, contrast controls, if equipped to optimize the image on your
screen to meet your visual preferences. y Keep your monitor screen clean so you can focus on the screen’s contents. Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer. y Good posture starts with equipment setup: The layout of your work area and the setup
of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in “Arranging your work area”on page 2-1 so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time. y Minor changes in posture can help avoid discomfort: The longer you sit and work with your computer, the more important it is to observe your working posture. Avoid assuming any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture. y Short, periodic breaks help ensure healthy computing: Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up from your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.
Accessibility information
Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at: https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php
Chapter 2. 2-2

Adjusting your monitor image
This section describes the control features to adjust your monitor image.

Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not displayed.

Table 2-1. Direct access controls

Icon

Control

Description

Center

To access OSD menu Press to confirm selection Press and hold for 10 seconds will lock menu/unlock menu

For increasing the value on adjustment bar

Up

It is a shortcut key for directly opening speaker volume adjustment(HDMI/DP connected).

Press to Automatic function(VGA connected)

1

For decreasing the value on adjustment bar.

Down

It is a shortcut key for directly opening Color mode

selection.

Left

Return to the previous menu page or exit from the previous function.

Right

Press to enter next level on main menu It is a shortcut key for directly opening Brightness adjustment

Press to switch the video input source while there is no

2

Input Change

any OSD on the screen. Press and hold for 10 seconds to Enable/Disable the

“DDC/CI” .

Chapter 2. 2-3

Using the On-Screen Display (OSD) controls
To adjust the settings, the user controls can be viewed through the OSD.
E24-30

Monitor control Quik settings Port settings
Advanced settings

Brightness Volume Mute Contrast Dynamic contrast Over Drive Color mode

75 50 Off 75 Off Off Warm

Input Signal: HDMI

Resolution: 1920 x 1080

Refresh Rate: 60Hz

To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access that function. If there is a sub-menu, you can move between options using or , then press to select that function. Use or to make adjustments then Press to save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Input Source Key, Press and hold for 10 seconds to disable / enable DDC/CI function. The words “DDC/CI disable” shows on the screen.
6. When a VGA signal is connected, the timing parameters of the analog signal, including Image Position (H/V position), Clock, and Phase, can be stored in up to 16 sets of data.

Chapter 2. 2-4

7. The ENERGY STAR option resets all user settings to default values so that the monitor can meet the requirements of Energy Star.
Energy Star is an energy saving program for consumer electronics led by the U.S. government.It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and environmental protection. It improves the concept of energy efficiency of consumers and manufacturers, and effectively guides the market. The regulation of Energy Star improves energy efficiency and reduces air pollution by using more energy-efficient equipment in homes, offices and factories. One way to achieve this goal is to use management to reduce energy consumption when products are not in use. The default settings for monitors conform to Energy Star certification. Any changes by users for more features and functionalities may increase power consumption, which will exceed the limitation of Energy Star’s standard. If the user changes the options related to energy efficiency when using, such as brightness, color mode, etc., select All Reset Factory or choose the Energy Star option, the power consumption will be restored to the energy efficiency with Energy Star standard. For more information, please refer to (www.energystar.gov/products). All products of Energy Star will be posted online and can be accessed directly by governments, public institutions and consumers.
Chapter 2. 2-5

Table 2-2. OSD functions

OSD Icon on Main Menu Monitor Control
Quick settings
Port settings Advanced settings

Sub menu

Description

Brightness Contrast Volume
Mute Dynamic Contrast
Over Drive
Color Mode
Right Key
Up Key
Down Key
Input Signal

Adjust bar (0-100)
Adjust bar (0-100) Adjust bar (0-100)
On/Off On/Off Off/Normal/Extreme sRGB Neutral Warm Cool
Red: Adjust bar (0-100) Custom Green: Adjust bar (0-100)
Blue: Adjust bar (0-100) Brightness Contrast Color Mode Language Volume Automatic Brightness Contrast Color Mode Language Volume Automatic Brightness Contrast Color Mode Language Volume Automatic Auto VGA HDMI DisplayPort

DP Select

DP 1.1/DP 1.2

Video Range
Image Position
Image setup Button Repeat Rate
Aspect Ratio LED Indicator Power button lock

Auto Full Range 0-255 Limited Range 16-235 H.Position (0-100) V.Position (0-100) Automatic Manual: Clock (0-100)/Phase (0-100) Default/Slow/Off Full Screen Original AR
On/Off
On/Off

Controls and Adjustments
All input signals
All input signals
All input signals only for DP
port only for HDMI port only for VGA port All input signals

Chapter 2. 2-6

OSD Icon on Main Menu

Sub menu Information

Menu Settings

Language OSD Time Out OSD Position Transparency
OSD rotation

Factory Reset Input Signal: HDMI

Description

Controls and Adjustments

Model Name: E24-30

Firmware: LX.X Serial Number: VN48551 English/Français/Italiano//Español/ /Deutsch/// Adjust bar (5-60) Adjust bar (0-100,0-100) Adjust bar (0-100) Normal 90 270 Reset No

All input signals

Resolution:1920×1080

Refresh Rate: 60Hz

Note: The use of Extreme Mode (response time) may result in reduced display quality when fast moving video graphics are displayed. Users should check Extreme Mode (response time) to verify if it is compatible with any applications they would like to use it with.

Chapter 2. 2-7

Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free.
The monitor adopts Flicker-Free technology, which clears the eye visible flicker , brings comfort viewing experience and preventing users suffer from eye strain and fatigue.
Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to reattach the CRT monitor temporarily until you have re-configured the system; preferably to 1920×1080 at 60 Hz, which is the Native Resolution Display mode.

The display modes shown below have been optimized at the factory.

Table 2-3. Factory set display modes

640×480 720×400 800×600 1024×768 1280×1024 1440×900 1600×900 1680×1050 1920×1080

Timing

Refresh rate(Hz) 60 Hz, 72 Hz 70 Hz 60 Hz, 72 Hz 60 Hz, 75Hz 60 Hz, 75Hz, 100 Hz 60 Hz 60 Hz, 75Hz, 100 Hz 60 Hz, 100 Hz 60 Hz, 75Hz, 100 Hz

Chapter 2. 2-8

Understanding power management

Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period. There are several states as described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.

Table 2-4. Power indicator

State On Standby/Suspend

Power Indicator White Amber

Screen Normal Blank

Restoring Operation Compliance
Press a key or move ENERGY STAR the mouse

There may be a slight delay before the image reappears.

Note: Standby also occurs if there is no image output to the monitor.

Off

Blank

Press the power

ENERGY STAR

button

There may be a slight delay before the image reappears.

Power Management Modes

VESA Modes

Horizontal Sync

Vertical Sync

Video

Power Indicator

Normal operation

Active

Active White

Active-off mode

Inactive

Off Amber

Switch off

–

Off

Power Consumption <29.0 W (maximum)* <12.0 W (typical) Less than 0.5 W Less than 0.3 W

Energy Star PON ETEC

Power Consumption 11.01 W 35.35 kWh

Maximum power consumption with max luminance.

This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

Chapter 2. 2-9

Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor. Do not: y Apply water or liquid directly to your monitor. y Use solvents or abrasives. y Use flammable cleaning materials to clean your monitor or any other electrical equipment. y Touch the screen area of your monitor with sharp or abrasive items. This type of contact
may cause permanent damage to your screen. y Use any cleaner which contains an anti-static solution or similar additives. This may harm
the coating of the screen area. Do: y Lightly dampen a soft cloth with water and use this to gently wipe the covers and the
screen. y Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor base and stand
Step 1: Place the monitor on a soft and flat surface. Step 2: Remove the base and stand from the monitor.
Wall Mounting (Optional)
Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following: Step 1: Verify that the Power button is turned Off, then disconnect the power cord. Step 2: Lay the LCD display face down on a towel or blanket.
Chapter 2. 2-10

Step 3: Remove the base from the monitor, refer to “Detaching the monitor base and stand”.
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm x100mm distance), VESA Mounting Screw M4 x 10 mm.
VESA hole
Step 5: Attach the LCD display to the wall, following the instructions in the wallmounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/ load bearing capacity of 9.3 kg(20.5 lbs).
Chapter 2. 2-11

Chapter 3. Reference information
3
This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information.
Monitor specifications

Table 3-1. Monitor specifications for type-model 63ED-MAR2-WW

Dimensions Stand Weight

Depth
Height
Width
Lift Tilt Swivel Pivot
Weight with stand assembly

178.6 mm (7.03 inch)
497.2 mm (19.57 inch)
539.4 mm (21.24 inch)
155 mm -5° to 22° -360° to 360° -90° to 90° 4.7 kg (10.4 lbs)

VESA mount Image
Power input
Power consumption
Note: Power consumption figures are for the monitor and the power supply combined Video input (Analog)

Weight without stand assembly (For wall mount or VESA mount considerations – no cables)

3.1 kg (6.9 lbs)

Supported

100 mm x 100 mm (3.94 in. x 3.94 in.)

Viewable image size

604.7 mm (23.8 inch)

Maximum height

296.5 mm (11.67 inch)

Maximum width

527.0 mm (20.75 inch)

Pixel pitch

0.2745 mm (0.011 inch)

Supply voltage

100-240V AC 50-60Hz

Max supply current

1.3A

Normal operation

<29.0 W (max)

<12.0 W (typical)

Standby/Suspend

<0.5 W

Off

<0.3 W

Interface Input signal Horizontal addressability Vertical addressability Clock frequency

VGA Analog Direct Drive, 75 ohm 0.7V 1920 pixels (max) 1080 lines (max) 170 MHz

Chapter 3. 3-1

Table 3-1. Monitor specifications for type-model 63ED-MAR2-WW

Video input (DP)
Video input (HDMI)
Communications Supported Display Modes Temperature Humidity

Interface Horizontal addressability Vertical addressability Clock frequency Interface Horizontal addressability Vertical addressability Clock frequency VESA DDC Horizontal frequency Vertical frequency Native Resolution Operating Storage Shipping Operating Storage Shipping

DP 1920 pixels (max) 1080 lines (max) 240 MHz HDMI 1920 pixels (max) 1080 lines (max) 240 MHz CI 30 kHz -115 kHz 48 Hz – 100 Hz 1920 x 1080 at 60 Hz 0° to 40° C (32° to 104° F) -20° to 60° C (-4° to 140° F) -20° to 60° C (-4° to 140° F) 8% to 80% non-condensing 5% to 95% non-condensing 5% to 95% non- condensing

Chapter 3. 3-2

Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

Problem

Possible cause

The words “Input not supported” are shown on the screen, and the power indicator is flashing white.

The system is set to a display mode which is not supported by the monitor.

Suggested action

Reference

If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor.

“Selecting a supported display mode”on page 2-8

If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.

If these options do not work, contact the Support Center.

The image quality is unacceptable.

The video signal cable is not connected with the monitor or system completely.

Be sure the signal cable is firmly plugged into the system and monitor.

“Connecting and turning on your monitor”on page 1-5

The power indicator is not lit and there is no image.
Screen is blank and power indicator is amber.

The color settings may be incorrect.
y The monitor’s power switch is not switched on.
y The power cord is loose or disconnected.
y There is no power at the outlet.
The monitor is in Standby / Suspend mode.

Select another color setting from the OSD menu.

“Adjusting your monitor image”on page 2-3

y Be sure the power cord is
connected properly. y Be sure the outlet has
power. y Power on the monitor. y Try using another power
cord. y Try using another
electrical outlet.

“Connecting and turning on your monitor”on page 1-5

y Press any key on the keyboard or move the mouse to restore operation.
y Check the Power Options settings on your computer.

“Understanding power management”on page 2-9

The power indicator is orange, but there is no image.

The video signal cable is loose or disconnected from the system or monitor.

Be sure the video cable is connected with the system properly.

“Connecting and turning on your monitor”on page 1-5

The monitor brightness Adjust the brightness and

and contrast are at the contrast setting on the OSD

lowest setting.

menu.

“Adjusting your monitor image”on page 2-3

Chapter 3. 3-3

Table 3-2. Troubleshooting

Problem
One or more of the pixels appear discolored.
y Fuzzy lines in text or a blurry image.
y Horizontal or vertical lines through the image.

Possible cause

Suggested action

Reference

This is a characteristic of the LCD technology and is not an LCD defect.
y Image setup has not been optimized.
y Your system Display Properties setting have not been optimized.

If there are more than five pixels missing, contact the Support Center.
Adjust the resolution settings on your system to match the native resolution for this monitor: 1920 x 1080 at 60 Hz.
Perform automatic image setup. If automatic image setup does not help, perform manual image setup.

Appendix A.”Service and Support”on page A-1
“Adjusting your monitor image”on page 2-3
“Selecting a supported display mode”on page 2-8

When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system.

See the Advanced section of your system’s display properties.

Chapter 3. 3-4

Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 10, Microsoft Windows 11.
Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following: 1. Turn off the computer and all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 10
operating system. 4. From the Lenovo website https://pcsupport.lenovo.com/solutions/e24_30, find the
corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop). 5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control Panel, then double click the icon of Hardware and Sound, and then click Display. 6. Click the Change the display settings tab. 7. Click the Advanced Settings icon. 8. Click the Monitor tab. 9. Click the Properties button. 10. Click the Driver tab. 11. Click Update Driver, then click Browse the computer to find the driver program. 12. Select Pick from the list of device driver program on the computer. 13. Click the Hard Disk button. By clicking the Browse button, browse and point to the following path: X:Monitor DriversWindows 10 (where X indicates “the folder in which the downloaded driver is located” (such as a desktop)). 14. Select the “E24-30.inf” file and click the Open button. Click the OK button. 15. In the new window, select E24-30 and click Next. 16. After the installation is complete, delete all downloaded files and close all windows. 17. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
Chapter 3. 3-5

Installing the monitor driver in Windows 11
To use the Plug and Play feature in Microsoft Windows 11, do the following: 1. Turn off the computer, all attached devices. 2. Ensure that the monitor is connected correctly. 3. Turn on the monitor and then the system unit. Allow your computer to start the Windows 11
operating system. 4. From the Lenovo website https://pcsupport.lenovo.com/solutions/e24_30, find the
corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop). 5. Open the Display Properties window by clicking Start, Control Panel and Hardware and Sound icon. and then clicking the Display icon. 6. Click the Change the display settings tab. 7. Click the Advanced Settings icon. 8. Click the Monitor tab. 9. Click the Properties button. 10. Click the Driver tab. 11. Click Update Driver, then click Browse the computer to find the driver program. 12. Select Pick from the list of device driver program on the computer. 13. Click the Hard Disk button. By clicking the Browse button, browse and point to the following path: X:Monitor DriversWindows 11 (where X indicates “the folder in which the downloaded driver is located” (such as a desktop)). 14. Select the “E24-30.inf” file and click the Open button. Click the OK button. 15. In the new window, select E24-30 and click Next. 16. After the installation is complete, delete all downloaded files and close all windows. 17. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For more information on contacting the Support Center, please see Appendix A.”Service and Support”on page A-1
Chapter 3. 3-6

Service information

Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty: y Images burned onto the screen of a CRT monitor. Burned image is preventable by utilizing
a moving screen saver or power management. y Physical damage to covers, bezel, base and cables. y Scratches or punctures on monitor screens.

Service parts
The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to support the customer warranty. Parts are for service use only. The table below shows information for model 63ED-MAR2-WW.

Table 3-3. List of service parts

FRU (FIELD REPLACEABLE UNIT) PART NUMBER

DESCRIPTION

Machine Type/ COLOR Model (MTM)

5D11M44945 E24-30 – 23.8 inch FRU Monitor (HDMI) 63ED

Raven Black

5C11B83152 E24-30 HDMI cable

63ED

Raven Black

5SE1M44946 E24-30 – FRU Stand and Base

63ED

Raven Black

Chapter 3. 3-7

Appendix A. Service and Support
A
The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted computer accessories and content. Go to: http://www.lenovo.com/register
Online technical support
Online technical support is available during the lifetime of a product at: http://www.lenovo. com/support Product replacement assistance or exchange of defective components also is available during the warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee. Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system. Your technical support representative might want to walk you through the problem while you are at your computer during the call. Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://consumersupport.lenovo.com

Country or Region Argentina Australia Austria Belgium Bolivia

Telephone Number
0800-666-0011 (Spanish, English)
1-800-041-267 (English)
0810-100-654 (For local rate) (German)
Warranty service and support: 02-339-36-11 (Dutch, French)
0800-10-0189 (Spanish)

Appendix A. A-1

Country or Region Brazil
Brunei Darussalam Canada Chile China China (Hong Kong S.A.R.) China (Macau S.A.R.) Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt
El Salvador Estonia Finland France Germany

Telephone Number
Calls made from within the Sao Paulo region: 11-3889-8986 Calls made from outside the Sao Paulo region: 0800-701-4815 (Portuguese)
Dial 800-1111 (English)
1-800-565-3344 (English, French)
800-361-213 (Spanish)
Technical Support Line: 400-990-8888 (Mandarin)
(852) 3516-8977 (Cantonese, English, Mandarin)
0800-807 / (852) 3071-3559 (Cantonese, English, Mandarin)
1-800-912-3021 (Spanish)
0-800-011-1029 (Spanish)
385-1-3033-120 (Croatian)
800-92537 (Greek)
800-353-637 (Czech)
Warranty service and support: 7010-5150 (Danish)
1-866-434-2080 (Spanish)
1-800-426911-OPCION 4 (Spanish)
Primary: 0800-0000-850 Secondary: 0800-0000-744 (Arabic,English)
800-6264 (Spanish)
372-66-0-800 (Estonian, Russian, English)
Warranty service and support: +358-800-1-4260 (Finnish)
Warranty service and support: 0810-631-213 (hardware) (French)
Warranty service and support: 0800-500-4618 (toll-free) (German)

Appendix A. A-2

Country or Region Greece Guatemala Honduras Hungary India
Indonesia
Ireland Israel Italy Japan Kazakhstan Korea
Latvia Lithuania Luxembourg
Malaysia
Malta Mexico Netherlands New Zealand

Telephone Number
Lenovo Business Partner (Greek)
Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish)
Dial 800-0123 (Spanish)
+36-13-825-716 (English, Hungarian)
Primary: 1800-419-4666 (Tata) Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com (English and Hindi)
1-803-442-425 62 213-002-1090 (Standard Charges Apply) (English, Bahasa Indonesia)
Warranty service and support: 01-881-1444 (English)
Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English)
Warranty service and support: +39-800-820094 (Italian)
0120-000-817 (Japanese, English)
77-273-231-427 (Standard Charges Apply) (Russian, English)
080-513-0880 (Collect call) 02-3483-2829 (Toll Call) (Korean)
371-6707-360 (Latvian, Russian, English)
370 5278 6602 (Italian, Russian, English )
ThinkServer and ThinkStation: 352-360-385-343 ThinkCentre and ThinkPad: 352-360-385-222 (French)
1-800-88-0013 03-7724-8023 (Standard Charges Apply) (English)
356-21-445-566 (English, Italian, Maltese Arabic)
001-866-434-2080 (Spanish)
020-513-3939 (Dutch)
0508-770-506 (English)
Appendix A. A-3

Country or Region Nicaragua Norway Panama Peru Philippines
Poland
Portugal Romania Russia
Singapore
Slovakia Slovenia Spain Sri Lanka Sweden Switzerland Taiwan Thailand
Turkiye United Kingdom

Telephone Number
001-800-220-2282 (Spanish)
8152-1550 (Norwegian)
Lenovo Customer Support Center: 001-866-434 (toll-free) (Spanish)
0-800-50-866 OPCION 2 (Spanish)
1-800-8908-6454 (GLOBE subscribers) 1-800-1441-0719 (PLDT subscribers) (Tagalog, English)
Laptops and tablets branded with logo Think: 48-22-273-9777 ThinkStation and ThinkServer: 48-22-878-6999 (Polish, English )
808-225-115 (Standard Charges Apply) (Portuguese)
4-021-224-4015 (Romanian)
+7-499-705-6204 +7-495-240-8558 (Standard Charges Apply) (Russian)
1-800-415-5529 6818-5315 (Standard Charges Apply) (English, Mandarin, Bahasa Malaysia)
ThinkStation and ThinkServer: 421-2-4954-5555
386-1-2005-60 (Slovenian)
34-917-147-833 (Spanish)
9477-7357-123 (Sumathi Information systems) (English)
Warranty service and support: 077-117-1040 (Swedish)
Warranty service and support: 0800-55-54-54 (German, French, Italian)
0800-000-702 (Mandarin)
001-800-4415-734 (+662) 787-3067 (Standard Charges Apply) (Thai, English)
444-04-26 (Turkish)
Standard warranty support: 03705-500-900 ( local rate) Standard warranty support: 08705-500-900 (English)

Appendix A. A-4

Country or Region United States Uruguay Venezuela Vietnam

Telephone Number
1-800-426-7378 (English)
000-411-005-6649 (Spanish)
0-800-100-2011 (Spanish)
120-11072 (Toll Free) 84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)

Appendix A. A-5

Appendix B. Notices
B
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user `s responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc. 1009 Think Place – Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development- level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Appendix B. B-1

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to:
http://www.lenovo.com/recycling

· PC · https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/
2003 10 1 https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/

)
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home- used computers sold after October 1, 2003. For details, visit the Lenovo Web site at https://www.lenovo.com/jp/ja/services_warranty/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo The Lenovo logo ThinkCenter ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.

Chapter B. B-2

Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacture Do not use the ac power cord for other devices.
Chapter B. B-3