Hionec C7 Rechargeable Hearing Aids for Seniors and Adults User Manual

: June 15, 2024
: Hionec

Table of Contents

PRODUCT STRUCTURE
ACCESSORIES
NOTICE
POWER ON/OFF
HOW TO CHARGE
CHARGING INDICATOR
WEARING THE HEARING AMPLIFIER
ADJUSTING VOLUME
REPLACING EAR TIP
REPLACING THE WAX GUARD
MAINTENANCE AND CLEANING
SAFETY AND PRECAUTIONS
PARAMETERS
COMMON ISSUES & TROUBLESHOOTING
CUSTOMER SERVICE
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Hionec C7 Rechargeable Hearing Aids for Seniors and Adults

PRODUCT STRUCTURE

Hearing Amplifier

Product Structure

ACCESSORIES

Eartips S/M/L x 1
Type-C Charging Cable x 1
Wax Guard x 1
Volume – adjusting Screwdriver x 1
Cleaning Brush x 1
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NOTICE

Remove the green sticker from the hearing amplifiers, Charge both hearing amplifiers and the charging case for 2 hours before first use.
Notice

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Email Support

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POWER ON/OFF

Power on:
Take hearing amplifier out of charging case.
Power off:
Put hearing amplifier back in charging case.
Power On Off

NOTES:

Ensure correct magnetic attachment of hearing amplifier and charging case for proper charging and powering off.

HOW TO CHARGE

Charging Case

Charging Case

CHARGING INDICATOR

Charging Indicator

| Charging Time| Working Time
---|---|---
Hearing Amplifier| 1.5 hours| 25 hours
Charging Case| 2 hours| Charging hearing aids 4 times

Charging case indicator

Indicator status	Charging case indicator
76%-100%
51%-75%
26%-50%
1-25%
the first blue light flashes	Low battery

WEARING THE HEARING AMPLIFIER

Hold your hearing amplifier with your thumb and index finger.
Gently insert and push the hearing amplifier into your ear canal until you feel secure and comfortable.

NOTES:

Check the “L” or “R” letters on the device for the correct ear.
Make sure the device fits securely to prevent whistling. Adjust the volume if necessary.
Check the ‘Tips for Coping with feedback card ‘for help for help with reducing whistling.

When wearing, covering the microphone with your finger can effectively eliminate whistling.

ADJUSTING VOLUME

Use provided screwdriver to adjust volume.
Volume down : Turn the screwdriver counterclockwise
Volume up : Turn the screwdriver clockwise

NOTES : Volume can be adjusted to 8 different levels.

REPLACING EAR TIP

Pinch the body of the hearing amplifier, turn the ear tip over and pull it out.
Insert a suitable-size ear tip gently into the sound tube.
Press the ear tip gently to make sure it is secure.

NOTES:

Use the correct size eartip for optimal sound quality and comfort.

REPLACING THE WAX GUARD

Remove the eartip.
Insert stick’s removal end into used wax guard.
Remove used wax guard.
Pick up new wax guard with stick’s other end.
Gently insert new wax guard into sound tube.
Pull out stick to finish.

NOTES:

If any wax or dirt remains, use the brush to remove it. Regular cleaning and wax guard replacement prevent hearing aid feedback, maintain performance, and prolong lifespan.

MAINTENANCE AND CLEANING

Daily Maintenance

Clean earwax on ear tips with provided brush after removing amplifiers. Wipe with soft cloth/tissue. Use drying kit to prevent humidity damage.

Weekly Maintenance

Wipe charging case and amplifier body with soft, lint-free cloth. Ensure unplugged and removed before cleaning.

Quarterly Maintenance

Replace eartips and earwax guards every 2-3 months. Refer to manual for instructions.

NOTES : Avoid chemical/sharp object use. Consult manual/professional for issues.

Care and Maintenance

Store hearing amplifiers away from children and pets when not in use.
Avoid exposing amplifiers or charging case to high temperatures or direct sunlight.
Keep amplifiers away from humid places, like the bathroom, for extended periods.
Avoid using sharp objects on the microphone to prevent damage.
Do not attempt any repairs or disassembly, as it may void the warranty.

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SAFETY AND PRECAUTIONS

For Hearing amplifiers

Keep hearing amplifiers clean and avoid extreme temperatures.
Use a cleaning brush or cloth to clean dirt around the bottom, microphones, and charging contacts. Check microphone, ear tips, and charging case regularly.
Avoid water, solvents, cleaning fluids, or oils to clean hearing amplifiers.
Keep charging contacts clean and dry at all times.
Store hearing amplifiers in the charging case when not in use.
Maximum output sound pressure level is controlled by software to ensure user safety.
Do not wear hearing amplifiers during X-ray, MR scans, CT scans, short-wave diathermy, or similar radiation treatments.
Remove hearing amplifiers before entering high electrical or strong magnetic fields.
Operating Conditions
- Temperature: 0-40 °C
- Humidity: <80%
- Voltage DC:l.4V
- Input power:3.SmW
- Atmospheric pressure:86 kPa ~ 106 kPa
Storage Conditions
- Temperature:-20-50 °C
- Humidity 30%-93%

NOTES : Hearing amplifiers are for the intended person’s use only.

For Charging Case

Keep your charger clean and dry.
Using the provided cleaning brush to keep the charging ports clean.
Do not use water, solvents or cleaning fluids to clean the charging ports.
Store your charging case in a clean and dry location.

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PARAMETERS

Max-OSPL90	110 ± 3dB
HAF-OSPL90	106 ± 4dB
FOG50	≤ 28 ± 5d8
FHAAvg	≤ 25 ± 5d8
Frequency Range	Fl ≤ 500Hz F2 ≥ 4500 Hz
Eq input Noise Level	≤ 32 dB
THD	500 / 800 / 1600 Hz ≤ 5%

COMMON ISSUES & TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSES	SOLUTIONS
Problems wearing hearing amplifiers	Unsuited eartips	Change the

eartips
Misplace the L/R hearing amplifier| Check if the hearing amplifier is misplaced. L for left ear, R for right ear
No Sound| Volume too low| Increase volume with the provided screwdriver
Hearing amplifier run out of battery| Remove the sticker on hearing amplifiers before use and charge the hearing amplifiers
Microphones are clogged| Clean any dirts on the mic phone
Ear tips clogged| Clean any dirts or earwax on the eartips
Voice is low, very weak, or unclear| Low battery| Place the hearing amplifier in the charging case to charge
Eartips are too loose| Choose a suitable size of eartip, wear it correctly.
Excess earwax on ear tip| Clean any earwax on the eartips and receiver with the cleaning brush
Charging indicators do not light up| Hearing amplifiers are not placed correctly in charging case| Take out the hearing amplifier and place back in the charging case
Misplace the L/R hearing amplifier| Check if the hearing amplifier is misplaced . L for left ear, R for right ear
charging case run out of battery| Please charge the charging case
Whistling/ Feedback| Too much space between the hearing amplifier and your ear| Place hearing amplifiers further into your ears
A buildup of earwax| Clean your ears
The volume of hearing amplifier is too high| Turn down the volume with the provided screwdriver
The hearing Amplifier is not properly seated in your ear| Change to a pair of suitable eartips
The charging contacts of the hearing Amplifier are not in contact with the charging case| Clean the charging contacts and make sure the L/R hearing amplifier is placed correctly.
Charging case run out of battery| Please charge the charging case