Mr Coffee SS12XTH Coffee Maker Machine User Manual

June 6, 2024
Mr.Coffee

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Mr Coffee SS12XTH Coffee Maker Machine

Mr Coffee SS12XTH Coffee Maker Machine

Introduction

Welcome and congratulations on the purchase of your new Mr. Coffee Pod + 10 Cup Space Saving Combo Brewer. Your new Mr. Coffee will wake you up in the morning, give you a boost in the afternoon and provide you the flexibility to brew however you choose! Our number one goal is to give you the best-tasting cup of coffee every time, so if you have any questions about your new coffeemaker, please contact us at 1-800-672-6333 or visit us at www.mrcoffee.com.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons including the following:

  1. Read all instructions.
  2. Do not touch hot surfaces. Use handles or knobs.
  3. To protect against electric shock, do not place or immerse cord, plugs, or appliance in water or other liquid.
  4. This appliance is not intended for use by children or by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge. Close supervision is necessary when any appliance is used near children. Children should be supervised to ensure that they do not play with the appliance. Keep the appliance and its cord out of reach of children.
  5. Unplug from outlet when either the appliance or display clock (if provided) is not in use, and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
  6. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to an Authorized Service Center for examination, repair or adjustment. Do not attempt to replace or splice a damaged cord.
  7. The use of an accessory not recommended by the appliance manufacturer for use with this appliance may result in fire, electric shock or injury to persons.
  8. Do not use outdoors.
  9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
  10. Do not place on or near a hot gas or electric burner, or in a heated oven.
  11. Always attach plug to appliance first, then plug cord into the wall outlet (for appliances with detachable cords). To disconnect, turn any control to the off position, then remove plug from wall outlet.
  12. Do not use appliance for other than intended use.
  13. All lids should be closed during use.
  14. Scalding may occur if the lid is removed or brew basket door is opened during or immediately after the brewing cycles. Contents may be hot. Allow to cool before opening the lid. For appliances with sealed capsule
  15. WARNING: To avoid the risk of injury, never open or disengage the brew chamber during the brew cycle.
  16. Only use capsules intended for this appliance. If the capsule does not fit, do not force the capsule into the appliance. For appliances with glass containers:
  17. The container is designed for use with this appliance. It must never be used on a range top.
  18. Do not set a hot container on a wet or cold surface.
  19. Avoid sudden temperature changes, such as rinsing, washing, filling, or immersing a hot container with cold liquids.
  20. Do not use a cracked or chipped container or a container having a loose or weakened handle.
  21. Do not clean container with cleansers, steel wool pads, or other abrasive material. For appliances with service panels:
  22. WARNING : TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT REMOVE THIS COVER. NO USER–SERVICEABLE PARTS INSIDE. REPAIR SHOULD BE DONE BY AUTHORIZED SERVICE PERSONNEL ONLY. SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY/

North American models with polarized plugs:

Polarized plug
This appliance has a polarized plug, (one blade is wider than the other). As a safety feature to reduce the risk of electrical shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature or modify the plug in any way. If the plug fits loosely into the AC outlet or if the AC outlet feels warm do not use that outlet.

POWER CORD INSTRUCTIONS:

A short power-supply cord (or detachable power-supply cord) may be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. If a long detachable power- supply cord or extension cord is used:

  1. The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance;
  2. If the appliance is of the grounded type, the extension cord should be a grounding type 3-wire cord; and
  3. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally. Do not pull, twist or otherwise abuse the power cord.

PRODUCT NOTICES

  1. Place the appliance on a hard, flat, level surface to avoid interruption of airflow underneath the coffeemaker.
  2. Glass decanters only: Discard the decanter immediately if it is ever boiled dry.
  3. Glass decanters only: Protect the decanter from sharp blows, scratches or rough handling.
  4. Do not operate the appliance with an empty water tank.
  5. Keep the area above the appliance clear during use, as hot steam will escape the appliance.

Get To Know Your Combo Brewer

  1. Brew Basket – Required for both Carafe or Single Cup
  2. Pod Holder – Required for Single Cup only.
  3. Thermal Carafe
  4. Drip Tray
  5. Control Panel
  6. Brewer Base
  7. Grab-a-cup Auto Pause Lever
  8. Removable Water Reservoir
  9. Water Reservoir Lid
  10. Advanced Water Filtration
  11. Single Cup Sensorparts
  • Advanced Water
  • Filtration Holder
  • Advanced Water
  • Filtration Cartridge

Coffeemaker Extras (not included with all models)

  • Advanced Water Filtration Holder
  • Advanced Water Filtration Cartridge
  • Reusable Single Serve Coffee Filter

Understand Your Control Panel

control panel 1

A. Brew Later Button
B. Brew Later Indicator
C. Clock Display
D. AM/PM Indicator
E. Water Indicator
F. Ounces Indicator
G. Cups Indicator
H. Brew Now Indicator
I. Brew Now Button
J. Size Button
K. Strong Indicator
L. Strong Button
M. Set Brew Later Indicator
N. Minute Button
O. Hour Button

Unpack your Coffeemaker
Unpack your coffeemaker and remove all plastic bags, cartons and any tape on the brewer.

WARNING: KEEP PLASTIC BAGS AWAY FROM CHILDREN.

Setting the Clock

Plug in brewer into an outlet. Press the HR and MIN buttons to set the clock. 5 seconds of inactivity will set the clock at the time selected.

Advanced Water Filtration System
The improved 2-step advanced water filtration system reduces impurities like chlorine and calcium to make coffee taste better.

  1. Soak the Advanced Water Filtration Cartridge in cold water for 5 minutes.
  2. Rinse the soaked cartridge for about 1 minute.control panel 2
  3. Open bottom hatch where the cartridge goes and insert a new Advanced Water Filtration Cartridge.
  4. Close the hatch and place system in designated slot in water reservoir. More information can be found in the “Clean Before First Use” section.
  5. After 30 days or 30 uses (whichever comes first), replace the Advanced Water Filtration Cartridge.

Clean Before First Use

  1. Wash the Parts – Wash the Carafe, Carafe Lid, Brew Basket, Pod Holder, and Water Reservoir in a mixture of mild detergent and water. Rinse each thoroughly.
  2. Set up Water Reservoir – Insert the Advanced Water Filtration Holder into the center of the Water Reservoir. Fill the Water Reservoir with cold, fresh water to the MAX fill line and put the Water Reservoir in place on the back of the unit. (Figure 1)control panel 33. Place Mug and Pod Holder – Place a large mug on the Drip Tray. Set the Carafe to the side. Place the Pod Holder inside the Brew Basket. (Figure 2) Slide the Brew Basket into place.
    4. Cleansing Brew – Press the SIZE button until “12 oz” is displayed. Press BREW NOW to begin the Cleansing Brew Cycle. (Figure 3) The light on the BREW NOW button will light up. There will be an audible signal when the brewing cycle is almost complete. Once the unit stops dripping, pour out the hot water from the mug into the sink. Allow for the Brew Basket and Pod Holder to cool completely before handling.
    Note : Brew Basket and Pod Holder are top rack dishwasher safe. Carafe, Advanced Water Filtration System, and Removable Water Reservoir are NOT!control panel 4

Suggested Coffee Measurement Chart

Water to Brew Ground Coffee
10 Cups 10 tbs.
8 Cups 9 tbs.
6 Cups 7 tbs.
4 Cups 5 tbs.
  • 1 level tablespoon (tbsp) = 5 gr. / 0.17 oz.
  • 1 cup = 5 fl. oz. of brewed coffee
  • Use more or less coffee to suit your taste.
Brew a Single Cup
  1. Fill Water Reservoir – Fill the Water Reservoir with cold, fresh water up to the MAX fill line.
  2. Place Pod Holder – Slide out the Brew Basket and set it on a flat surface. Place the Pod Holder inside the Brew Basket (Figure 4).
  3. Place Pod or Reusable Single Serve Coffee Filter – Open the lid of the Pod Holder. Insert a Pod or the Reusable Single Serve Coffee Filter (with your own coffee grounds inside) into the Pod Holder. Close the Pod Holder lid so that it snaps shut.
  4. Place Brew Basket and Mug – Slide the Brew Basket into place. Place a mug under the Brew Basket.control panel 5
  5. Begin Brewing – Press the SIZE button until your desired cup size is displayed. Press BREW NOW to start the brew cycle (Figure 5). There will be an audible signal when the brewing cycle is almost complete and the BREW NOW Indicator will no longer be illuminated when the cycle is complete.
    Note : For a fresh cup, remember to clean the Pod Holder and Brew Basket between each use.
Brew a Carafe
  1. Fill Water Reservoir – Fill the Water Reservoir with cold, fresh water to the MAX fill line.
  2. Set Up the Brew Basket – Slide out the Brew Basket and set it on a flat surface. Remove the Pod Holder and set to the side if it is in place. Place a 10-12 Cup Paper Filter or a Reusable Coffee Filter (not included) inside the Brew Basket.
  3. Add Coffee – Scoop the desired amount of coffee into the Brew Basket (Figure 6). Refer to the Coffee Measuring Chart for guidance based on the number of cups being brewed.control panel 6
  4. Place Brew Basket and Carafe – Slide the Brew Basket into place. Place the Carafe on the drip tray, under the Brew Basket.
  5. Begin Brewing – Press the SIZE button until your desired cup size is displayed. Press BREW NOW to start the brew cycle (Figure 7). There will be an audible signal when the brewing cycle is almost complete and the BREW NOW Indicator will no longer be illuminated when the cycle is complete.control panel 7
    Note : For a fresh cup, remember to clean the Brew Basket between each use.

How To Use Strong Brew Function

The Strong Brew Function slows down the brewing process to allow the hot water to fully saturate the grounds and extract bolder flavors. There will be a pause in the brewing process in order to pull the strong taste from your coffee grounds.

  1. To enjoy a richer and bolder cup of coffee, follow steps 1-4 in the “Brew a Single Cup” or the “Brew a Carafe” sections.
  2. Press the STRONG button once. The Strong Indicator will be illuminated (Figure 8).control panel 8
  3. Press BREW NOW or set the Brew Later Function. To turn the Strong Brew Function off, simply press STRONG again and the Strong Indicator will no longer be illuminated.
How To Use Brew Later Function

IMPORTANT: You must set the clock before using this feature.

  1. To set the Brew Later function, follow steps 1-4 in the “Brew a Single Cup” or the “Brew a Carafe” sections.
  2. Press BREW LATER. The Brew Later Indicator will light up, the clock will flash and SET BREW LATER will be illuminated (Figure 9). To set desired brew time, press the HR and MIN buttons. 5 seconds of inactivity will set brew later at the time selected. SET BREW LATER will change to read as BREW LATER. The Brew Later Indicator. will remain illuminated, showing that the coffeemaker is pre-set to brew at a later time.
  3. If you change your mind and wish to turn off the Brew Later feature, simple press the BREW LATER again and it will turn off. Once the Brew Later time is set, the coffeemaker will automatically remember it until you change it or unplug the machine.
    NOTE : As a reminder, if you want to continue to use the Brew Later Feature, you will have to press the BREW LATER button each time. Your coffeemaker will not automatically start again the next day.

Water

While it may not seem like an important ingredient, coffee is 98 percent water. The type of water that you brew with greatly affects the final taste. Always use fresh, cold water that is filtered and free of impurities – avoid soft water or well water. Please refer to the “Advanced Water Filtration System” section to learn more about how your coffeemaker reduces impurities in water.]

Routine Cleaning

Cleanliness
A clean coffeemaker is essential to brewing great tasting coffee each and every time.

Daily Cleaning:

CAUTION : Make sure your coffeemaker is unplugged and has cooled completely before cleaning.

Remove the Brew Basket, Pod Holder, Carafe, Carafe lid, Removable Water Reservoir, and Reusable Single Serve Coffee Filter. Wash them in a solution of hot water and mild liquid soap, and dry thoroughly. You can also place the Brew Basket, Pod Holder, and Reusable Single Serve Coffee Filter in the dishwasher; top-rack only. The Carafe, Carafe lid, and Removable Water Reservoir are not dishwasher safe and should be hand washed only.

Decalcifying your coffeemaker
Minerals (calcium/limestone) found in water will leave deposits in your coffeemaker and affect its performance. It’s recommended that you regularly remove these deposits using vinegar.

  1. IMPORTANT : Remove the Advanced Water Filtration System from the Water Reservoir.
  2. Prepare 4 cups or 20 fl. oz. of undiluted, white household vinegar. Pour the vinegar into the Water Reservoir.
  3. Place an empty 10-12 cup basket-style paper filter or Mr. Coffee Reusable Coffee Filter (not included) into the Brew Basket and slide the brew basket into place.
  4. Place the empty Carafe on the unit, centered on the Drip Tray.
  5. Press SIZE to select 4 cups, press BREW NOW and brew prepared cleaning solution through the coffeemaker.
  6. After the brew cycle is complete, let stand for 30 minutes.
  7. Discard the cleaning solution and rinse the carafe thoroughly with clean water.
  8. Fill the Water Reservoir with 10 cups of clean, fresh water.
  9. Place the empty Carafe back on the coffeemaker, centered on the Drip Tray.
  10. Remove and discard the paper filter used during the cleaning cycle. If a Mr. Coffee Reusable Coffee Filter was used during cleaning, remove it and rinse it thoroughly before replacing it in the Brew Basket.
  11. Press BREW NOW and allow the full brew cycle to complete, rinsing the coffeemaker with hot water.
  12. Discard the water and rinse the Carafe thoroughly with clean water.
  13. Repeat steps 8 through 12 one more time, to ensure the coffeemaker is fully rinsed.

Cleaning Frequency

Type of Water Cleaning Frequency
Soft Water Every 80 Brew Cycles
Hard Water Every 40 Brew Cycles

Carafe Use and Care

  1. Fill the Carafe with a solution of equal parts water and vinegar. Let the solution stand in the Carafe for approximately 20 minutes.
  2. Discard the solution, then wash and rinse the Carafe.
    Hard water can leave a white colored stain on the carafe and coffee may turn this stain brown.
    To remove Carafe Stains:
    CAUTION : Do not use harsh abrasive cleaners that may scratch the Carafe.

Troubleshooting your Combo Brewer

Problem Possible Cause Solution

The BREW

NOW light does not light up

| The appliance is unplugged.| Plug unit in.
There’s a power outage.| Wait for power to be restored.
The coffee is not brewing| The appliance is unplugged| Plug unit in
There’s a power outage| Wait for power to be restored
No water in water reservoir| Fill water reservoir above minimum level marking
The filter basket is not properly inserted| Insert filter basket correctly
The coffeemaker only brews water| There are no coffee grounds in the filter basket| Add the desired amount of coffee to the filter
The coffeemaker brews slowly| The coffeemaker needs cleaning| Clean coffeemaker as described in “Routine Cleaning” section
The filter basket overflows| The filter basket is not properly inserted| Insert filter basket correctly
Problem| Possible Cause| Solution
---|---|---
The filter basket overflows| The carafe is not placed all the way on the platform| Place carafe correctly on platform
Too many coffee grounds were placed in the filter| Remove filter discard grounds. If paper filter, replace. If permanent filter, rinse. Begin brewing process again
The carafe was removed from the platform for more than 30 seconds| Turn off and unplug the unit. Allow to cool. Wipe up the spill.
The coffee is not hot| There’s a power outage| Wait for power to be restored


The coffee tastes bad

| Coffee grounds other than for an automatic drip coffeemaker were used| Use coffee grounds recommended

for automatic drip coffeemakers

The ground coffee- to-water ratio was unbalanced| Adjust the ground coffee-to- water ratio to suit your taste
The coffeemaker needs cleaning| Clean coffeemaker as described in “Routine Cleaning” section
Problem| Possible Cause| Solution|
---|---|---|---
The Brew| The Pod Holder| Set the Pod Holder|
inside the Brew Basket|
Basket will not| is not inserted|
so that it sits flat and|
slide into the| correctly.|
unit.| | the sensor should be

pointing away from the

|
| | front.|
“No Water” is flashing on the display.| There is no water in the water reservoir.| Fill the water reservoir with fresh, cold water to the desired water level up to the MAX line.|
“Add Water” sign with a full reservoir is flashing on the display.| When the machine’s pump is not used for an extended period of time, it needs to run longer on initial use before it

recognizes water is flowing.

| 1. Unplug coffeemaker.

2. Plug in the coffeemaker.

3. Press STRONG and MIN buttons at the same time for 5 seconds. You will hear a beep.

4. Wait 30 seconds.

|
| | 5. Coffeemaker is now ready for use.|
Problem| Possible Cause| Solution
---|---|---
“Hot Water” is displayed on the screen.| The temperature in the water reservoir is too hot.| Empty and refill the water reservoir with fresh, cold water.
Display is not showing Ounce options.| The Pod Holder is not inserted.| Insert the Pod Holder inside the Brew Basket and slide into the unit.
Display is not showing Cup options.| The Pod Holder is inserted in the Brew Basket.| Remove the Pod Holder from the Brew Basket and insert the Brew

Basket into the unit.

The unit suddenly stopped brewing.| The Strong Brew Function might be on.| The Strong Brew Function causes the brewing process to slow down for more flavor extraction. If this function is on, the unit will resume brewing after a brief pause.
There is no water in the water reservoir.| Fill the water reservoir with fresh, cold water to the desired water level up to the MAX line.
My Single Cup coffee tastes weak.| Over 8 oz. of a pod is being brewed.| Pods are optimized for an 8 oz. cup. 10 oz. and 12 oz. will brew weaker coffee in comparison.

User Maintenance

This appliance has no user serviceable parts. Any servicing beyond that described in the Cleaning Section should be performed by an Authorized Service Representative only. See warranty section.

Service Maintenance & Warranty

Service Maintenance and Warranty can be found online at www.mrcoffee.com or call us toll-free at the Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333).

Warranty Information

Sunbeam Products, Inc, (“Sunbeam”) warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship. Sunbeam, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty from Sunbeam. This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Sunbeam dealers, service centers, or retail stores selling Sunbeam products do not have the right to alter, modify or any way change the terms and conditions of this warranty. This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than Sunbeam or an authorized Sunbeam service center. Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.

What are the Limits on Sunbeam’s Liability?

Sunbeam shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition. Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty. Sunbeam disclaims all other warranties, or conditions or representations, express, implied, statutory or otherwise. Sunbeam shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for damages arising from any tort, including negligence or gross negligence, or fault committed by Sunbeam, its agents or employees or for any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party. Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or jurisdiction to jurisdiction.

How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-672-6333 and a convenient service center address will be provided to you.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.

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