dreame H12 Core Cordless Vacuum Cleaner Owner’s Manual
- June 15, 2024
- dreame
Table of Contents
dreame H12 Core Cordless Vacuum Cleaner
Product Information
Specifications
- Model : Dreame H12 Core
- Power : T 3.15A, 3.15 W
- WEEE Compliance : Yes
- Manufacturer : Dreame Trading (Tianjin) Co., Ltd.
- Website : https://global.dreametech.com
Product Usage Instructions
Section 1: Initial Setup
- Unbox the Dreame H12 Core.
- Connect the power cable to the device.
- Place the device on a stable surface.
- Ensure the battery is charged at least 20% before first use.
Section 2: Operating the Device
- Press the power button to turn on the device.
- Select the desired cleaning mode using the control buttons.
- Move the device across the desired area to be cleaned.
- For optimal cleaning, maintain a speed of 3-6 feet per second.
Section 3: Maintenance and Care
- Turn off the device and unplug it from the power source.
- Empty the dustbin and clean the filter regularly.
- Inspect and clean the brush roll for any tangled hair or debris.
- Store the device in a cool and dry place.
Frequently Asked Questions (FAQ)
Where can I find the user manual and FAQs?
You can find the user manual and FAQs on the Dreame website at
https://global.dreametech.com/pages/usermanuals-and-faqs.
How often should I clean the filter?
It is recommended to clean the filter after every use or when you notice a
decrease in suction power.
What is the battery life of the Dreame H12 Core?
The battery life of the Dreame H12 Core is approximately 30 minutes on a full
charge.
Important Safety Instructions
Please read this manual carefully before use and retain it for future
reference. When using an electrical appliance, basic precautions should always
be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
WARNING: To reduce the risk of fire, electric shock, or injury:
Usage Restrictions
- This appliance should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.
- Plastic film can be dangerous. To avoid the danger of suffocation, keep it away from children.
- Use indoors only, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or the edges of area rugs. Stalling the brush may result in premature belt failure.
- Use indoors only, on non-carpeted floor surfaces such as vinyl, tile, sealed wood, etc. Be careful not to run over loose objects or the edges of area rugs. Stalling the brush may result in premature belt failure.
- Use only as described in this user guide. Use only manufacturer’s recommended attachments.
- Do not expose the appliance to fire or excessive temperature. Exposure to fire or excessive temperature may cause an explosion.
- Do not use in extremely hot or cold environments (below 5℃/41°F or above 40°C/104°F). Please charge the appliance in temperature above 5℃/41°F and below 40℃/104°F).
- Do not immerse the appliance in liquid.
- Do not use to pick up flammable or combustible liquids, such as gasoline. Do not use in areas where flammable or combustible liquids may be present.
- Do not put any object into openings. Do not use the appliance when any opening is blocked. Keep free of dust, lint, hair, and anything that may inhibit air flow.
- Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
- Do not use the appliance in an enclosed space filled with vapor given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapour. Do not pick up anything that is burning or smoking, such as cigarettes, matches or hot ashes.
- Do not use the appliance without filters in place.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts of the appliance and its accessories.
- Keep ground cables away from the appliance when using it. A hazard may occur if the appliance runs over a supply cord.
- Use extra care when cleaning on stairs.
Maintenance and Storage
- Prevent unintentional starting. Ensure the switch is in the OFF-position before picking up or carrying the appliance. Carrying the appliance with your finger on the switch or turning on the appliance may result in an accident.
- Ensure that the appliance is placed on a horizontal surface. Do not use the appliance at the same position if the appliance is equipped with a brush roller and the handle is not completely upright. Do not store the appliance in a place where it may freeze.
- Switch off and unplug the appliance when not in use, before cleaning, maintaining or servicing it, and before connecting or disconnecting it with a moving brush.
- Do not use an appliance that is damaged or modified. A damaged or modified appliance may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
- Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care.
- Do not use the appliance with a damaged attachment (eg: charging base, supply cord etc.). If the appliance or attachment has been dropped, damaged, left outdoors, dropped into water, or is not working as it should, never attempt to operate it. Please have it repaired at an authorized service center.
- Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the appliance is maintained.
Battery and Charging
- For the purposes of recharging the battery, only use the detachable adapter provided with this appliance. Use only with
adapter. - Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the battery as doing so increases the risk of fire.
- Keep ground cables away from the appliance when using it, because a hazard may occur if the appliance runs over a supply cord.
- Do not pull or carry adapter by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners.
- This appliance contains batteries that can only be replaced by qualified technicians or after-sales service.
- The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the appliance, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.
- The appliance must be disconnected from the power supply when removing the battery. Keep batteries out of the reach of children. Never put batteries in mouth. If swallowed, contact your physician or local poison control.
- Under abusive conditions, never contact the battery from which the liquid may be ejected. If contact accidentally occurs, rinse with water. If liquid contacts eyes, seek medical help immediately. Liquid ejected from the battery may cause irritation or burns.
Symbols
- Read the operator’s manual
- Detachable supply unit
- Class II equipment
- Time-lag miniature fuse-link where 3.15 is the symbol for the time/current characteristic
WEEE Information
All products bearing this symbol are waste electrical and electronic equipment
(WEEE as in directive 2012/19/EU) which should not be mixed with unsorted
household waste. Instead, you should protect human health and the environment
by handing over your waste equipment to a designated collection point for the
recycling of waste electrical and electronic equipment, appointed by the
government or local authorities. Correct disposal and recycling will help
prevent potential negative consequences to the environment and human health.
Please contact the installer or local authorities for more information about
the location as well as terms and conditions of such collection points.
For Household Use Only
We, Dreame Trading (Tianjin) Co., Ltd., hereby declares that this equipment
is in compliance with the applicable Directives, European Norms, and
amendments. The full text of the EU declaration of conformity is available at
the following internet address: https://global.dreametech.com For detailed
e-manual, please go to https://global.dreametech.com/pages/user-manuals-and-
faqs
Product Overview
Packing List
Vacuum
Roller Brush Assembly
Charging Base
Display Screen
Voice Prompt Button
Installation
Installing the Handle
Insert the end of the handle vertically into the port on the top of the
appliance as indicated until you hear a click.
Note : To disassemble, extend the hard object into the thele on the back of the appliance to press in contacts and pull the handle upwards at the same time.
Charging
Note : Fully charge the appliance before using it for the first time.
-
Place the charging base on the level ground against a wall. Connect one end of the power adapter to the charging base and another end to a home socket.
-
Place the appliance on the charging base, the charging status. The number on the display screen represents the current battery level in a percentage during charging. When the number is at 100, the battery is fully charged. Once the appliance is fully charged, the indicator will turn off after 10 seconds.
Note:- The screen will be off in 5 minutes while the appliance is fully charged. If no operation is performed within 10 minutes, the appliance will turn off.
- To extend the battery life time, the battery keeps cooling down for about one hour automatically after you have used the appliance for a long time.
How to Use
Filling the Clean Water Tank
Press the Clean Water fill the tank with clean Tank release button to remove
the tank. Open the tank cover and water.
Adding Cleaning
For better cleaning bottle cap is recommended to add 10 ml detergent with the
performance, it into the full Clean Water Tank, then shake gently and evenly
for use.
Note : Do not add any liquids other than the officially-approved cleaner. The cleaner can be available on the official online store.
Starting Cleaning
Gently step on the brush cover and recline the appliance backwards. Press the
power switch to start/stop operating.
Note :
- Do not vacuum any foamy liquids.
- If the appliance is in the upright position while working, the current task will be suspended.
- The appliance is suitable for cleaning floors, marble, tiles and other hard surfaces.
- Do not recline the appliance backwards more than 140° to prevent the appliance from leaking water.
- When the appliance is in operation, do not lift it off the ground, move it, tilt it or lay it flat. Doing so may cause the used water to flow into the motor.
Switching Modes
The appliance is powered on by default in Auto mode, you can switch to the
suction mode according to actual needs.
- Auto Mode: The appliance will adjust the suction power according to the stains on the ground.
- Suction Mode: If the suction mode is selected, the appliance will vacuum water only and the brush roller will not be dampened. No water is coming out of the Clean Water Tank.
Care & Maintenance
Tips:
- Turn off the appliance before maintenance. Do not touch the power switch.
- Replace parts if needed. The parts must be replaced by those available from the manufacturer or its service agent.
- If the appliance is not used for an extended period, fully charge it, unplug the power plug, and store the appliance in a cool, low-humidity environment away from direct sunlight. To avoid over-discharge of the battery, charge the appliance at least once every 3 months.
One-Click Self-Cleaning
- Place the appliance back onto the base while you finish cleaning.
- Briefly press the self-cleaning button on the top of the handle to start/stop self-cleaning.
- Empty the Used Water Tank while self-cleaning is completed.
Note : The self-cleaning mode can be enabled only when the appliance is being charged and the battery level is more than 20%.
Cleaning the Brush Cover
- Press the brush roller cover release buttons inwards on both sides to remove the brush roller cover.
- The brush cover can be rinsed with clean water or wiped with a dishcloth. Dry it completely before reuse.
Cleaning the Brush Roller
- Press the brush roller release button and the handle of the brush roller will pop take out the out.brushPull the handle to the roller.
- Clear any hair and debris caught on the brush roller with the provided cleaning brush. Rinse the brush roller with clean water and dry it completely.
- Wipe the suction inlet with a dry dishcloth or wet tissue.
- Re-install the brush roller. You should hear a click.
Warning: To reduce the risk of electric shock or injury, do not rinse the roller brush assembly with water!
Note : Clean as needed. Replacing the filter every 3 to 6 months is recommended.
Cleaning the Used Water Tank and the Filter
- Press the Used Water Tank release button to remove the tank.
- Take out the filter from the Used Water Tank cover. Remove the tank cover and pour out the used water.
- Rinse the Used Water Tank and the tank cover with clean water. Clean the tank by the provided cleaning brush.
- Re-install the filter and the Used Water Tank cover. Then re-install the Used Water Tank until you hear a click.
Note:
- When the filter is dirty and needs washing, rinse it with water. It must be completely dry before use.
- Replacing the filter every 3 to 6 months is recommended.
Cleaning the Tube and the Dirt Sensor
Remove the Used Water Tank. Wipe the tube and the dirt sensor with a wet
cloth before use.
Troubleshooting
Error
|
Possible Cause
|
Solution
---|---|---
The appliance does not work.| The appliance is out of battery or its battery
level is low.| Fully charge its battery before use.
The appliance is in the upright position.| Recline the appliance backwards.
Blockage activated overheat protection mode.
| Clear the blockage and wait until the temperature returns normal.
The Used Water Tank is full.
|
Empty the Used Water Tank.
The Clean Water Tank is empty.| Fill the Clean Water Tank with water.
The parts are not installed in place.| Ensure all parts are all properly in
place.
The appliance charges slowly.| The temperature of the battery is too low or
too high.| Wait until the battery’s temperature returns normal.
The suction power of the appliance is weak.
| The filter is not installed in place.| Ensure the filter is installed in
place.
The filter is clogged.| Clean the filter.
The suction inlet or tube is blocked by a foreign object.| Clean the tube and
the suction inlet.
The motor is making a strange noise.
| There is too much dirty water in the Used Water Tank.| Empty the Used Water
Tank.
The suction inlet is blocked.| Clear any blockage in the suction inlet.
The display screen does not light up while charging.| The power adapter plug
is not inserted into the electrical outlet properly.| Make sure the power
adapter plug is inserted in place.
The appliance is not placed onto the charging base properly.| Make sure the
appliance is placed onto the charging base properly.
No water is coming out of the appliance.| The Clean Water Tank is not properly
installed in place, or the water in the Clean Water Tank is insufficient.| Re-
install or fill the Clean Water Tank.
---|---|---
It takes 30 seconds to dampen the brush roller.| Turn on the appliance and
check again in 30 seconds.
The vent leaks water.| A collision or a sharp pull causes water to enter the
motor.| Move the appliance gently back and forth while it is turned on.
The filter is not completely dry after being cleaned.| Dry the filter
completely before use.
Self-cleaning fails.|
The brush roller may be jammed by large debris.
| Remove the brush roller cover to check and clean the brush roller.
The appliance is not placed onto the charging base properly.
| Make sure the appliance is being charged before enabling the self-cleaning function.
Self-cleaning cannot be enabled if the battery level is lower than 20%.
| The self-cleaning function can only be enabled when the appliance is being
charged and the battery level is more than 20%.
The Used Water Tank is not installed in place, or the Used Water Tank is
full.| Re-install or empty the Used Water Tank.
The Clean Water Tank is not installed in place, or the water in the Clean
Water Tank is insufficient.| Fill or re-install the Clean Water Tank.
Error Prompts and Solutions
If the appliance is not working properly, the screen display will show an
error message. Please refer to the below table to find your solution.
Error Icon
|
Possible Cause
|
Solution
---|---|---
| Insufficient water in Clean Water Tank| Fill the Clean Water Tank.
|
Used Water Tank full
| Empty the Used Water Tank.
| Brush roller stuck| Clean the brush roller with the provided cleaning brush.
| Blocked tube| Clear the tube and the dirt sensor.
E1/EE/EF| Motor error| Please contact customer service.
---|---|---
E2/E3/E7/E8/E9| Battery error| Please contact customer service.
E4/E5| Incompatible power adapter| Please use the original power adapter. If
the problem persists, contact customer service.
E6| Battery overheating| Wait until the battery’s temperature returns to
normal.
For additional services, please contact us via aftersales@dreame.tech Website : https://global.dreametech.com
Specifications
Vacuum
Model| HHR22B| Charging Time| Approx. 5 hours
Rated Voltage| 21.6 V | Charging Voltage| 26 V
Rated Power| 200 W| Rated Capacity| 2300 mAh
Nominal Capacity| 2500 mAh| Used Water Tank Capacity| 500 mL
Clean Water Tank Capacity| 900 mL
Power Adapter
Model| YLS0251B-E260090| Average Active Efficiency| 87.28%
Input| 100-240 V ~ 50/60 HzN 0.8 A Max| Efficiency at Low Load (10%)| 79.74%
Output| 26 V __ 0.9 A| No-Load Power Consumption| 0.08 W
Battery Disposal and Removal
The built-in lithium-ion battery contains substances that are hazardous to
the environment. Before disposing of the battery, make sure the battery is
removed by qualified technicians and discarded at an appropriate recycling
facility.
- the battery must be removed from the appliance before it is scrapped;
- the appliance must be disconnected from the supply mains when removing the battery;
- the battery is to be disposed of safely.
CAUTION:
- Before removing the battery, disconnect the power and run out the battery as much as possible.
- Unneeded batteries should be discarded at an appropriate recycling facility.
- Do not expose to high temperature environment to avoid risks of explosion.
- Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.
Removal Guide
- Remove the handle, decorative ring in the middle of the appliance and screw plugs.
- Use a proper tool to remove the screws on the back of the appliance, and then remove the back cover.
- Remove the screws on the battery cover to open the battery cover.
- Unplug the terminals between the battery and PCB board to remove the battery.
The word “dreame” is the abbreviation of Dreame Technology Co., Ltd. and its subsidiaries in China. It is the transliteration of the company’s Chinese name, which means striving for excellence in every endeavor and reflects the company’s vision of continuous pursuit, exploration and search in technology.
Website : https://global.dreametech.com
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Made in China
Documents / Resources
|
dreame H12 Core Cordless Vacuum
Cleaner
[pdf] Owner's Manual
H12 Core Cordless Vacuum Cleaner, H12 Core, Cordless Vacuum Cleaner, Vacuum
Cleaner, Cleaner
---|---
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>