logitech 5th gen Keyboard Combo Touch iPad User Guide
- June 15, 2024
- Logitech
Table of Contents
logitech 5th gen Keyboard Combo Touch iPad
Frequently Asked Questions
+Combo Touch Keyboard shortcut keys
The keys on the top row of the Combo Touch Keyboard are the iPadOS shortcut keys. From left to right they are:
- Home
- iPad screen brightness down
- iPad screen brightness up
- Onscreen keyboard
- Search
- Backlit brightness down
- Backlit brightness up
- Previous track
- Play/pause
- Next track
- Volume mute
- Volume down
- Volume up
- Lock
+What can I use to clean the Combo Touch Keyboard?
To clean the keyboard and trackpad, wipe with a lint-free cloth dampened in
water. Don’t apply liquids directly on the keyboard. If the spine or the smart
connector of the keyboard gets dirty or stained, apply a small amount of
rubbing alcohol to a soft, lint-free cloth to clean it.
+iPad does not recognize the Combo Touch Keyboard
If your iPad does not recognize the Combo Touch Keyboard, and nothing
happens when you type, try the following:
- Check that the iPad is securely placed inside the Combo Touch Keyboard case and the connection between the case and keyboard is firm
- Clean the Smart Connectors
- Update the iPadOS on your iPad to the latest version
+What types of liquids does Combo Touch Keyboard withstand?
The keyboard can withstand small splashes from:
- Water
- Soda
+Does the keyboard still work when not attached to iPad?
The keyboard uses a Smart Connector — a physical connection to the iPad.
When you detach the Combo Touch for iPad Pro 12.9” and 11” keyboard from your
iPad it will disconnect.
+Is the keyboard detachable?
Yes, the keyboard is detachable.
+How can I charge the keyboard?
The keyboard is powered by the iPad using the Smart Connector. There is no
need to charge the keyboard.
+Where can I click on this trackpad?
You can click anywhere on the trackpad. You can also enable “tap to click”
inside the iPadOS settings and use tap to replace the click. To enable Tap to
click, connect your keyboard with the iPad, then go to Setting > General >
Trackpad > and turn on Tap to Click.
+Can I adjust the track speed of the cursor with this trackpad?
Yes, you can adjust the speed in the iPadOS settings. To adjust the speed,
connect your keyboard to the iPad, and then go to Settings> General > Trackpad
and change the tracking speed.
+Can I change the scroll direction with this trackpad?
Yes, you can adjust the direction in the iPadOS settings. To change the
scroll direction, connect your keyboard to the iPad, go to Settings> General >
Trackpad > and then turn on or off Natural Scrolling.
+How can I clean the trackpad?
To clean the keyboard and trackpad, wipe with a lint-free cloth dampened in
water. Don’t apply liquids directly on the keyboard. If the spine or the smart
connector of the keyboard gets dirty or stained, apply a small amount of
rubbing alcohol to a soft, lint-free cloth to clean it.
+How many gestures does the trackpad support?
One finger
- Navigate and click
- The option “tap to click” under the iPad’s settings menu
Two fingers
- Swipe to scroll up and down, left and right
- Tap to input secondary click (right-click)
- Pinch to zoom in/out
Three fingers
- Swipe up to close the current app
- Swipe up further to show all apps
- Swipe left/right to switch apps
+About the Logitech Control firmware update app
Logitech has introduced an iPadOS app called Logitech Control that lets you
update the firmware and gives. You can find this app in the App Store and
download it directly onto your iPad. We recommend you install this to keep up-
to-date on firmware for your device. During firmware updates, you mustn’t use
the keyboard or touchpad during the process, making sure that the keyboard
stays connected, and that the app is open. The best way to accomplish this is
to place the device into “typing mode” on a flat surface where there is no
risk that the keyboard could become disconnected. If the keyboard disconnects
or the app is closed while you are applying a firmware update, the update may
not be complete and some functionality of your device may be lost. If this
happens, you can force the firmware update by using the following steps:
- Open the Logitech Control App — make sure you’re using the newest version available in the App Store. On the screen, using the image of the keyboard within the app, place your fingers on the Q+W+E buttons (as highlighted in the image below), and then touch or press the Globe key on the image of the keyboard (also highlighted in the image below).
- You will see the text below the Logi logo change to Unlocking Firmware Update when successful.
- After “Unlocking Firmware Update” appears, tap the grayed-out FIRMWARE UPDATE AVAILABLE button.
- The New Firmware window appears — tap Start Update to restart the firmware update.
NOTE: Remember to keep the keyboard attached, and the app open, and refrain from using the keyboard or touchpad during the process.
+How can I control the backlight of the Combo Touch Keyboard?
To enjoy the automatic adjustable backlighting feature and full backlight
control features, you will need to update to iPadOS 13.6 or above.
You can adjust the backlighting of your keyboard from 0% to 100% by 16 different levels.
- To increase the backlighting, press the Backlighting Level Up key
- To decrease the backlighting, press the Backlighting Level Down key
Additionally, you can update the keyboard firmware in the Logitech Control app. You can download the app here, the app logo below, or scan the QR code with your iPad.
+What are the shortcut keys on the Logitech Combo Touch Keyboard?
The following shortcut and media keys are available on the Combo Touch Keyboard:
- Home
- iPad screen brightness down
- iPad screen brightness up
- Onscreen keyboard
- Search
- Backlit brightness down
- Backlit brightness up
- Previous track
- Play/pause
- Next track
- Volume mute
- Volume down
- Volume up
- Lock
+How can I update the Combo Touch Keyboard firmware to the latest
version?
Here’s how to update the Combo Touch Keyboard firmware:
- Download “Logitech Control” from the App Store on the iPad you use with the keyboard.
- Open the Logitech Control app. It will show new firmware updates if there are any.
You can download the app here, the app logo below, or scan the QR code with your iPad.
+What should I do if some or all keys do not work on Combo Touch
Keyboard?
If you experience that some of all the keys on the Combo Touch Keyboard do not
work, please try the following: Reconnect your device to the iPad and test the
keyboard:
- Make sure the Smart Connector on the iPad and top of the keyboard is clean and free of debris.
- Verify that the iPad is in the case properly so that the Smart Connector aligns with the connector on the keyboard.
- Place the iPad to allow the Smart Connector to attach (there is a small magnet that will keep it in place).
If the issue persists, perform a soft reset of your iPad. To perform a soft reset:
- Press and hold the power button and the home button until the iPad restarts and the Apple logo appears.
- After rebooting, confirm that your keyboard is connected to the iPad and then test it.
Make sure your iPad is up to date with the newest iPad:
- Plug your iPad into power and connect to the internet with WiFi.
- Tap Settings > General > Software Update.
- Tap Download and then Install and follow the on-screen instructions.
- Once the updates are installed, the iPad will restart.
- Confirm that your keyboard has successfully connected and then test it.
Make sure your Logitech Combo Touch Keyboard is up to date with the newest firmware:
- Download Logitech Control from the App Store on the iPad you use with the keyboard.
- Open the Logitech Control app. It will show new firmware updates if there are any.
- You can download the app here, the app logo below, or scan the QR code with your iPad.
+What can I do if Combo Touch Keyboard doesn’t respond when I type or move
the cursor?
If your Logitech Combo Touch Keyboard shows one or more of the following
symptoms:
- The keyboard or touchpad doesn’t respond when typing or moving the cursor.
- The keyboard or trackpad goes back and forth between working, and not working.
- The keyboard or touchpad is slow to respond.
Check the following:
- Make sure the physical connection is well secured.
- Clean the Smart Connector area if necessary.
- Check the iPadOS version and make sure your iPad is up to date.
If an issue still exists, download the Logitech Control App and see if the keyboard firmware needs to be updated.
+What are the viewing positions for the Logitech Combo Touch Keyboard?
There are four different viewing positions you can use with your Combo Touch
Keyboard case:
- Typing mode
- Viewing mode
- Sketching mode
- Reading mode
Typing mode
- Open the kickstand and adjust it to the desired angle (20-60 degrees)
- Place the holder on the desk in a landscape layout
- Attach the keyboard to the case
Viewing mode
- Detach the keyboard from the case
- Open the kickstand and adjust it to the desired angle (20-60 degrees)
- Place the holder on the desk in a landscape layout
Sketching mode
- Open the kickstand and adjust it to a lower angle
- Place the holder on the desk in a landscape layout
- Use a finger, Apple Pencil, or Logitech Crayon to sketch
Reading mode
- Detach the keyboard from the case
- Hold the iPad to read or view or reattach the keyboard with the keys turned inward — to read books, articles, and more.
+How can I update the Combo Touch Keyboard firmware to the latest
version?
Here’s how to update the Combo Touch Keyboard firmware:
- Download “Logitech Control” from the App Store on the iPad you use with the keyboard.
- Open the Logitech Control app. It will show new firmware updates if there are any.
You can download the app here, the app logo below, or scan the QR code with your iPad.
+What can I do if Combo Touch Keyboard doesn’t respond when I type or move
the cursor?
If your Combo Touch Keyboard shows one or more of the following symptoms:
- The keyboard or touchpad doesn’t respond when typing or moving the cursor
- The keyboard or trackpad goes back and forth between working, and not working
- The keyboard or touchpad is slow to respond
Check the following:
- Make sure the Smart Connector is well secured.
- Clean the Smart Connector areas if necessary.
- Check the iPadOS version and make sure your iPad is up to date.
If an issue still exists, download the Logitech Control App and see if the keyboard firmware needs to be updated.
+What should I do if some or all keys do not work on Combo Touch
Keyboard?
If you experience that some of all the keys on the Combo Touch Keyboard do not
work, please try the following:
Reconnect your device to the iPad and test the keyboard:
- Make sure the Smart Connector on the iPad, inside the cover, and the detachable keyboard are clean and free of debris.
- Verify that the iPad is in the case properly so that the Smart Connector aligns.
- Place the iPad to allow the Smart Connector to attach (there is a small magnet that will keep it in place).
If the issue persists, perform a soft reset of your iPad. To perform a soft reset:
- Press and hold the power button and the home button until the iPad restarts and the Apple logo appears.
- After rebooting, confirm that your keyboard is connected to the iPad and then test it.
Make sure your iPad is up to date with the newest iPadOS:
- Plug your iPad into power and connect to the internet with WiFi.
- ap Settings > General > Software Update.
- Tap Download and then Install and follow the on-screen instructions.
- Once the updates are installed, the iPad will restart.
- Confirm that your keyboard has successfully connected and then test it.
Make sure your Logitech Combo Touch Keyboard is up to date with the newest firmware:
- Download “Logitech Control” from the App Store on the iPad you use with the keyboard.
- Open the Logitech Control app. It will show new firmware updates if there are any.
- You can download the app here, the app logo below, or scan the QR code with your iPad.
What can I do if the cursor jumps when I use the Combo Touch Keyboard trackpad? If your cursor is jumpy when you use the Combo Touch Keyboard trackpad, please try the following:
- Make sure that only one part of your finger is touching the surface and that you’re not resting your wrist on or very close to the surface. The touch surface might interpret this as your finger touching it and move the pointer in that direction.
Keep the surface dry and clean:
- To clean the keyboard and trackpad, wipe with a lint-free cloth dampened in water.
- Don’t apply liquids directly on the keyboard/iPad.
- If the spine or the smart connector of the keyboard/iPad gets dirty or stained, apply a small amount of rubbing alcohol to a soft, lint-free cloth to clean.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>