R W Flame RFH-2601LC Electric Fireplace User Manual

June 15, 2024
R W FLAME

R W Flame RFH-2601LC Electric Fireplace

NO VENTING REQUIRED

Read and understand this entire owner’s manual, including all safety information

WARNING before plugging in or using this appliance. Failure to do so could result in fire, electric shock, or serious personal injury.

IMPORTANT SAFETY INSTRUCTION

WARNING
These instructions should be carefully read before installation and retained by the user. The booklet must be kept and delivered to the new user in case of disposal of the heater. The Manufacturer reserves the right to vary the features of the product without prior notice. The technical data are indicative only.

  1. THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF TOUCHED.
  2. Do not operate the appliance before reading and understanding operating instructions. Failure to operate the appliance according to operating instructions could cause fire or injury.
  3. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9 m) from the front of this appliance and keep them away from the sides and the rear. WARNING: To avoid overheating, do not cover the heater. The clearance may be inadequate when installed in a Recreational Vehicle with the slide-out closed.
  4. Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before servicing. To disconnect the power to the appliance, turn the controls to off, then remove plug from the outlet.
  5. Do not install damaged, incomplete or substitute components.
  6. Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns.
  7. To prevent accidental swallowing, media bed kits should be kept away from children and infants.
  8. The remote control contains small batteries. Keep away from children. If swallowed, seek medical attention immediately.
  9. Do not install the battery backwards, charge, put in fire or mix with used or other battery types exploder leak causing injury.
  10. Ensure you have incorporated adequate safety measures to protect infants/toddlers from touching hot surfaces.
  11. It is imperative that the control compartments, circulating blower and its passageway in the appliance and are kept clean. The appliance should be inspected before use and at least annually by a qualified service person.
  12. Under no circumstances should this appliance be modified.
  13. Do not use this appliance if any part has been in contact with water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system that has been in contact with water.
  14. Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person.
  15. Do not strike or slam shut the appliance glass door.
  16. Keep the packaging material out of reach of children and safely dispose of the material. As with all plastic bags, these are not toys and should be kept away from children and infants.
  17. Servicing should be done only while the appliance is disconnected from the power supply circuit.
  18. Always unplug appliances when not in use.
  19. Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been dropped or damaged in any manner. Return the appliance to an authorized service facility for examination, electrical or mechanical adjustment, or repair.
  20. Do not use appliances outdoors.
  21. Never place an appliance where it may fall into a bathtub or other water container.
  22. Do not run a cord under the carpeting. Do not cover the cord with throw rugs, runners, etc. Arrange the cord away from the cluttered area so that it will not be tripped over.
  23. Connect to properly grounded outlets only.
  24. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance.
  25. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a carpet, where openings may become blocked.
  26. Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable power tap (outlet/power strip).

PACKING LIST

No. Description Quantity

1

| ****

Front Frame

| ****

1 pc



2

| ****

Electric Fireplace

| ****

1 pc



3

| ****

Mounting Bracket (Pre-attached)

| ****

1 pc


4

| ****

Manual

| ****

1 pc



5

| ****

Decorative Stuff

| ****

Varies


6

| ****

Remote Control(Battery included)

| ****

1 pc

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-1 R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-2

HARDWARE INCLUDED

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-3

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-31

DIMENSIONS

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-4

Model| A(mm)| B(mm)| C(mm)| D(mm)| E(mm)| A(in.)| B(in.)| C(in.)| D(in.)| E(in.)
---|---|---|---|---|---|---|---|---|---|---
RFH-2601LC| 660| 460| 528| 98| 420| 26| 18.11| 20.79| 3.86| 16.54
RFH-3001LA(B)| 762| 450| 732| 151| 420| 30| 17.72| 28.81| 5.94| 16.54
RFH-3001LC| 762| 460| 618| 98| 420| 30| 18.11| 24.33| 3.86| 16.54
RFH-3601LA(B)| 915| 450| 885| 151| 420| 36| 17.72| 34.84| 5.94| 16.54
RFH-3601LC| 914| 460| 771| 98| 420| 36| 18.11| 30.35| 3.86| 16.54
RFH-4001LA(B)| 1016| 450| 986| 151| 420| 40| 17.72| 38.82| 5.94| 16.54
RFH-4201LA(B)| 1066| 460| 1026| 151| 420| 42| 18.11| 40.39| 5.94| 16.54
RFH-4201LC| 1066| 460| 922| 98| 420| 42| 18.11| 36.30| 3.86| 16.54
RFH-4801LA(B)| 1219| 460| 1179| 151| 420| 48| 18.11| 46.42| 5.94| 16.54
RFH-5001LA(B)| 1270| 460| 1240| 151| 420| so| 18.11| 48.82| 5.94| 16.54
RFH-5001LC| 1270| 460| 1126| 98| 420| so| 18.11| 44.33| 3.86| 16.54
RFH-6001LA(B)| 1524| 460| 1484| 151| 420| 60| 18.11| 58.43| 5.94| 16.54
RFH-6001LC| 1524| 460| 1380| 98| 420| 60| 18.11| 54.33| 3.86| 16.54
RFH-6001LH| 1524| 610| 1393| 171| 581| 60| 24.02| 54.84| 6.73| 22.87
RFH-7401LA(B)| 1880| 460| 1840| 151| 420| 74| 17.72| 72.44| 5.94| 16.54
RFH-10201LA(B)| 2590| 460| 2550| 151| 420| 102| 17.72| 100.39| 5.94| 16.54

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-5


Model| A(mm)| B(mm)| C(mm)| A(in.)| B(in.)| C(in.)
RFH-2601LC| 535-640| 80-90| 430-450| 21.1-25.19| 3.15-3.54| 16.93-17.7
RFH-3001LA(B)| 742-752| 115-125| 435-448| 29.21-29.61| 4.53-4.92| 17 .13 -17 .64
RFH-3001LC| 625-740| 80-90| 430-450| 24.61 -29.1| 3.15-3.54| 16.93-17.7
RFH-3601LA(B)| 895-905| 115-125| 435-448| 35.24-35.63| 4.53-4.92| 17 .13 -17 .64
RFH-3601LC| 785-895| 80-90| 430-450| 31-35.2| 3.15-3.54| 16.93-17.7
RFH-4001LA(B)| 996-1006| 115-125| 435-448| 39.21-39.61| 4.53-4.92| 17.13-17.64
RFH-4201LA(B)| 1036-1056| 115-125| 435-448| 40.79-41.57| 4.53-4.92| 17 .13 -17 .64
RFH-4201LC| 935-1045| 80-90| 430-450| 36.82-41.1| 3.15-3.54| 16.93-17.7
RFH-4801LA(B)| 1190-1209| 115-125| 435-448| 46.85-47.60| 4.53-4.92| 17 .13 -17 .64
RFH-5001LA(B)| 1250-1260| 115-125| 435-448| 49.21-49.61| 4.53-4.92| 17.13-17.64
RFH-5001LC| 1140-1250| 80-90| 430-450| 44.9-49.2| 3.15-3 .54| 16.93-17 .7
RFH-6001LA(B)| 1495-1514| 115-125| 435-448| 58.86-59.61| 4.53-4.92| 17.13-17.64
RFH-6001LC| 1390-1505| 80-90| 430-450| 54.75-59.2| 3.15-3.54| 16.93-17.7
RFH-6001LH| 1403-1514| 135-145| 585-590| 55.24-59.61| 5.31-5.71| 23.03-23.23
RFH-7401LA(B)| 1850-1870| 115-125| 435-448| 72.83-73.6| 4.53-4.92| 17.13-17.64
RFH-10201LA(B)| 2560-2580| 115-125| 435-448| 100.8-101.6| 4.53-4.92| 17.13-17.64

NOTE

  • The size of column B reserves some space for the main power switch on the top, you can also choose a 143mm/5.63inch distance for model LA(B) and 90mm/3.54inch for model LC for full embedding, since the touch screen also has a main power switch.
  • Please leave enough space to place the power cord on the right side of the fireplace.

LISTING APPROVALS

This appliance has been tested under the ETL Standards for fixed and location- dedicated electric room appliances in the United States and Canada. If you need assistance during installation, please contact your local dealer.
NOTE: This appliance must be electrically wired and grounded per local or, in the absence of local, with National Electric Code ANSI/NFPA 70-latest edition in the United States or the Canadian Electric Code, ETL in Canada.

Model No


Description

| Wall-mount, recessed, or free standing Appliance
---|---
Voltage| 120VAC
Watts| Max 1500W
Amps| 12. SAMP
BTUs| SlO0BTU

ELECTRICAL INSTALLATION NOTES

GENERAL INSTRUCTIONS

CAUTION – Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.

  • A. Before plugging your appliance into an electrical outlet, verify that the house circuit breakers for the outlet are on.
  • B. The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused by the initial heating of internal appliance elements and will not occur again.
  • l. If your appliance does not emit heat, consult the operation section of this manual for further information.
  • D. Use with an ETL or UL-certified surge protector.

RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE THE CORD TO AVOID TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY. DO NOT RUNCORD UNDER CARPETING. DO NOT COVER CORD WITH THROW RUGS, RUNNERS, ETC.

  • ARRANGE CORDAWAY FROM CLUTTERED AREAS AND WHERE IT WILL NOT BE TRIPPED OVER.
  • RISK OF FIRE. TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY MANNER. DO NOT USE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
  • RISK OF FIRE. DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.
  • THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED OPTIONAL ACCESSORIES.USE OF OPTIONAL ACCESSORIES NOT SPECI-F Fl CALLY TESTED FOR TH IS ELECTRIC APPLIANCE COULD VOi D TH WARRANTY AND/OR RESULT IN A SAFETY HAZARD.
  • IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
  • THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO PEOPLE INSTALL THIS APPLIANCE.
  • HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY WAY, BE COVERED. AS IT MAY CREATE A FIRE HAZARD.

Follow all National and local electrical codes.

  1. The heaters should be installed only using the mounting brackets we provided if you want to mount it.
  2. The heater must not be recessed in the ceiling. There must be enough space around the top of the heater to ensure adequate ventilation.
  3. The heater should be at least 60 cm away from any surrounding walls.
  4. A distance of at least 90 cm should always be left in front of the heaters to ensure safety.
  5. The Heater must not be located either directly below, or in front of a socket outlet.
  6. The heater must be installed to prevent any control switches from being able to be touched by anyone who is in the shower or bath.
  7. Make sure that there is no possibility of inflammable material, combustible material or curtains coming into contact with the heater, there is a risk of fire if this happens.
  8. DO NOT LEAVE THE HEATER UNATTENDED DURING USE.

INSTALLATION INSTRUCTIONS

UNPACKING AND TESTING APPLIANCE WALL
Carefully remove the appliance from the box. Before installing the appliance, test to make sure the appliance operates properly by plugging the power supply cord into a conveniently located 120-volt grounded outlet.

GROUNDING APPLIANCE
This appliance is for use on 120 Volts. The cord has a plug as shown in (A). An adapter as shown in (C) is available for connecting three-blade grounding- type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.
To disconnect the appliance, turn the controls to off, then remove the plug from the outlet.

ASSEMBLY

The fireplace can be installed with 3 options

  1. Wall hanging with provided mounting bracket.
  2. Built-in construction (in wall recessed).

Follow the installation instructions below based on installation preference.

Option 1

  • Wall Hanging

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-7

Option 2

  • Built-in Construction

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-8

Installation – Wall Hanging

Step 1. Removing the Glass Frame

  • Remove the fixed screw in the lower-left corner (Do not discard it)
  • Lift the glass frame 1-2cm vertically. Then the entire glass frame can be removed from the front.
  • Take the glass frame 10-20cm away from the appliance, pull out the data cable connector with the help of others or put the glass panel down on the ground before complete separation.

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-9

(Only for model No.: RFH-2601LC / RFH-3001LA(B/C) / RFH-3601LA(B/C) / RFH- 4001LA(B) / RFH-4201LA(B/C) / RFH-4801LA(B) / RFH-S00lLA(B/C) / RFH-6001LA(C) / RFH-7401LA(B) / RFH-10201LA(B) )

Step 2. Removing the Mounting Bracket

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-10

  • Unscrew the two screws by a Phillips screwdriver from both ends (Do not discard them), then remove the pre-attached mounting bracket.

Step 3. Choosing a Wall Location

  • Find a safe location. Minimum clearance from the ceiling and the mantel must be at least 8 inches (200mm); minimum clearance from the front must be at least 3 feet (900 mm). Choose a location near an outlet so an extension cord is not required.

Note: DO NOT position the unit directly below a power outlet. See Safety Information on pages 2 and 3 for more warnings about the placement, installation, and use of this product.

Step 4. Drilling the Holes and attaching the Mounting Bracket

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-12

  • Use a level to align the bracket and mark the holes that need to be drilled with a pencil.
  • Drill 3-10 (according to the model you have bought) 7/25 in. (7mm) holes in the wall.
  • Insert the wall anchors into the holes using a hammer.
  • Attach the mounting bracket to the wall by fastening the Anchor Screws (Part D) into the wall anchors (Part

Step 5. Hanging the Fireplace on the Bracket

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-13

  • Hang the slotting behind the appliance on the hooks at the left and right sides of the bracket.
  • (Please hold the appliance to avoid dropping down before the installation is finished)

Step 6. Locking the Fireplace on the Bracket

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-14

  • Lock the bracket at both ends with a screw to ensure a solid combination of the fireplace and bracket.

Step 7. Placing the Decorations

  • Carefully place crystal (together with the appliance) or other decoration into the bottom tray on the front of the appliance as illustrated.

NOTE: Media bed kits may have sharp edges, wear safety glasses and gloves when handling.

Step 8. Hanging the Glass Frame

  • Connect the data cable connector before hanging the glass frame on the appliance.
  • Gently push on the glass panel by aligning the 4 hooks until it snaps into position (sinks down 1-2 cm).
  • Secure the glass panel with the screw removed in Step 1 (or part B).

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-16

Step 9. Refasten the Glass Frame

  • Thread the M4X12 screw into the threaded holes on the glass panel. Check the alignment of the glass panel and securely tighten the screws.

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-17

  • ( Only for all models of style C which has no mesh for the air inlet.)

Installation – Built in Construction

  • Step 1. Removing the Glass Frame
  • Step 2. Removing the Mounting Bracket

(Step 1 and Step 2 please refer to page 13-14 same as Wall Hanging Installation.)

Step 3. Fixing the 4 Foot Pads

  • Fix the 4-foot pads (Part C) to the bottom of the fireplace with the screws (Part A) provided.
  • (Only for model No.: RFH-3001LA(B) / RFH-3601LA(B) / RFH-4001LA(B)/ RFH-4201LA(B) / RFH-5001LA(B))
  • RFH-6001LA(B)/RFH-7401LA(B)/RFH-10201LA(B)

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-18

Step 4. Settling the Holes of Screw

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-19

  • The appropriate cavity (1-2cm bigger for each side) needs to be prepared according to the size of the appliance.
  • Put the fireplace in place, and mark the holes which need to be drilled with a pencil. Then take it out of the cavity again.

Step 5. Drilling and installing the Wall Anchors

  • Drill the holes 7 /25 in. (7mm) on the prepared marks.
  • Insert the wall anchors (Part E) into the holes using a hammer.

Step 6. Placing the Pads and Fixing the Fireplace

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-21

  •  Screws (Part D) pass through the holes in the front of the fireplace with a screwdriver.
  • (Note: Install carefully and don’t let the screws fall into the fireplace.)
  • Put the bigger pads (Part F) behind the appliance and let the screws (Part D) run through the pads.
  • ( Model LC does not require bigger pads (Part F))
  • Put the Fireplace into the prepared cavity.
  • Fasten the fireplace firmly into the wall by the screws for each side.

Step 7. Placing the Decorations

  • Carefully place crystal (together with the appliance) or other decoration into the bottom tray on the front of the appliance as illustrated.

NOTE: Media bed kits may have sharp edges, wear safety glasses and gloves when handling.

Step 8. Hanging the Glass Frame

  • Connect the data cable connector before hanging the glass frame on the appliance.
  • Gently push on the glass panel by aligning the 4 hooks until it snaps into position (sinks down 1-2 cm).
  • Secure the glass panel with the screw removed in Step 1 (or part B) .

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-23

WARNING: It’s better to reserve a space between the frame and the wall to enable better air circulation during working if available.

Step 9. Refasten the Glass Frame

  • Thread the M4X12 screw into the threaded holes on the glass panel. Check the alignment of the glass panel and securely tighten the screws.

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-24

  • ( Only for all models of style C which has no mesh for the air inlet. )

FINISHING

  • GRILLE MAY BE HOT, DO NOT TOUCH AIR OUTLET UNTIL COOLED.
  • THE DOOR HOOKS ARE PART OF A SAFETY SYSTEM AND MUST BE PROPERLY ENGAGED. DO NOT OPERATE THE APPLIANCE WITH HOOKS DISENGAGED.
  • FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR OPENINGS, OPERATION OF OR DOORS OR ACCESS FOR SERVICE. OBSERVE ALL CLEARANCES WHEN APPLYING COMBUSTIBLE MATERIALS.
  • BEFORE DOOR IS REMOVED TURN THE APPLIANCE OFF AND WAIT UNTIL APPLIANCE IS COOL TO THE TOUCH. DOORS ARE HEAVY AND FRAGILE SO HANDLE WITH CARE.

NOTE: Glass front must be removed and the appliance must be finished in its final location before the media bed kits are installed. Media bed kits may have sharp edges, wear safety glasses and gloves when handling.

OPERATING INSTRUCTIONS

  • Once the appliance has been plugged into a grounded electrical outlet, it is ready to operate.

MAIN POWER BUTTON

  • The main power switch for all types is located on the upper right of the fireplace except the style C of model LC whose main power switch is on the front right.
  • Press indicator to turn on the appliance, press the other side turns it off.

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-25

Note: Make sure the Main Power Switch is turned on before operating.

 CONTROL PANEL/ REMOTE CONTROL OPERATION

  • (Main Power Switch must be turned ON before using remote control.)
  • The touch display panel is shown on the bottom right of the front of the appliance.
  • Move the battery’s transparent insulating piece away before using remote control.

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-26 R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-27 R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-28

WARNING: Do not move or remove the mesh trim panel, when the appliance is plugged in and operating. This will cause the remote control and touch panel to no longer function.
NOTICE: When the heater is first turned on, a slight odor may be present. This is normal and should not occur again unless the heater is not used for a long period of time.
NOTICE: To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly. Give the unit time to respond to each command.
REMOTE CONTROL

Move the battery’s transparent insulating piece away before using.

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-29

TROUBLE SHOOTING GUIDE

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-32R-W-Flame-RFH-2601LC-Electric-Fireplace-
fig-33 R-W-Flame-RFH-2601LC-Electric-Fireplace-
fig-34 R-W-Flame-RFH-2601LC-Electric-Fireplace-
fig-35 R-W-Flame-RFH-2601LC-Electric-Fireplace-
fig-36

NOTE: For the most of functional problems, you can unplug the plug, wait for 10 minutes and plug it again, the machine will reset to the initial status (product originals).
If the problem is still not solved, feel free to contact us via Amazon Message or call customer serve Phone:213-4467172.

MAINTENANCE

DISCONNECT POWER AND ALLOW HEATER TO COOL BEFORE ATTEMPTING ANY MAINTENANCE OR ? CLEANING TOREDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR DAMAGE TO PERSON.
THE FIREPLACE SHOULD NOT BE OPERATED WITH AN ACCUMULATION OF DUST OR DIRT ON OR IN THE UNIT, ASTHIS CAN CAUSE A BUILD UP OF HEAT AND SUBSEQUENT EVENTUAL DAMAGE. FOR THIS REASON THE HEATERMUST BE INSPECTED REGULARLY, DEPENDING ON CONDITIONS AND AT LEAST AT YEARLY INTERVALS.
PARTIALLY REFLECTIVE GLASS CLEANING
The partially reflective glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the partially reflective glass may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the partially reflective glass can be cleaned with a damp cloth. The partially reflective glass should be completely dried with a lint-free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners.

SCHEMATIC DIAGRAM

R-W-Flame-RFH-2601LC-Electric-Fireplace-fig-30

LIMITED WARRANTY

This warrants to the original purchaser that this product is free from defects in material and workmanship as of the date of purchase and that it will, under normal use and proper care, remain so for one year from the date of purchase. Missing or initially defective parts will be replaced free of charge during the period of this limited warranty. If parts are unavailable, comparable replacement of refund will be given. The original dated sales receipt is required for all warranty claims. This warranty does not cover damage which has occurred during transport from the point of purchase to the consumer’s home. This warranty does not cover glass, light bulbs, batteries, transportation, labor, or other issues not associated with the manufacture of the product. This product is for residential use only. Any and all commercial use of this product voids all warranties, and frees the manufacturer from all liability. Read and understand all assembly and operating instructions, and all safety information and warnings, before use. The following will void this warranty: Damage caused from tampering with, modifying, or altering the fireplace insert in any manner; Damage due to incorrect assembly, improper care, misuse, or abuse; Damage from being used with the wrong power source; Water damage; Damage caused from this insert being used outdoors; Damage caused from this insert being used for excessive periods of time; Damage caused by the insert being used in a commercial application; Damage from use as a primary heat source; Other misuse or abuse not specifically listed herein. This product is not intended to be used as a primary heat source. It is for supplemental heating purposes only.

CONTACT

  • Add: 9733 Topanga Canyon Blvd. APT310, Chatsworth, CA 91311
  • Phone: 213-4467172
  • CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: ETL

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