Magic C3D9192 USB-C Dock Dual 4K HDM Installation Guide

June 15, 2024
MAGIC

Magic C3D9192 USB-C Dock Dual 4K HDM

Product Information

Specifications

  • Model : USB Video Adapter
  • Version : (Version)
  • Operating Frequency: 127.8kHz~148kHz
  • FCC Field Strength: -5.1 dBuV/m(@300m)(AV)
  • EN300 330 / EN303 417 Field Strength : 4.58dBuA/m(0.00135mW)
  • IC Field Strength: 24.5 dBuV/m
  • Restricted Substances
    • Lead (Pb ): Exceeding 0.1 wt %
    • Mercury (Hg ): Exceeding 0.01 wt %
    • Cadmium (Cd ): Does not exceed the reference value
    • Hexavalent chromium (Cr+ 6): Does not exceed the reference value
    • Polybrominated biphenyls (PBB ): Does not exceed the reference value
    • Polybrominated diphenyl ethers (PBDE ): Exceeding 0.01 wt %

Features
The USB Video Adapter provides the following features

  • Allows connection of displays, peripherals, and power adapter to your device
  • Compatible with USB-C (HOST) V-1 QI
  • USB-C PD3.1 support
  • 4K resolution support

System Requirements
To use the USB Video Adapter, please ensure that your system meets the following requirements

  • Operating System: Windows, macOS USB-C port
  • Internet connection for software installation (optional)

Special Notes
Before installing the USB Video Adapter, please take note of the following

  • Do NOT plug the USB Video Adapter into the computer until instructed for simpler installation
  • Make sure to locate and double click the correct driver file during installation
  • Ensure that you have your password ready for installation Product Usage Instructions

Step 1: Holder Assembly
Follow the instructions provided in the separate holder assembly manual to assemble the holder for the USB Video Adapter.

Step 2: Driver Installation

  1. Open Finder (macOS) or File Explorer (Windows).
  2. Select “Downloads” folder.
  3. Locate and double click the file named “USB_Video_AdapterDriver(Version).dmg” (macOS) or “USB_Video_AdapterDriver(Version).exe” (Windows).
  4. Right-click or 2-finger click the .pkg file (macOS) or .exe file (Windows).
  5. The installation window will appear. Follow the steps within the window to continue with the installation.

Step 3: Restart Device
Once the installation has completed, click “Restart” to finish installing the software. After your computer has restarted, connect the USB Video Adapter to the computer.

Step 4: Connection Setup
Connect your displays, peripherals, and/or power adapter (optional) to the USB Video Adapter.

Step 5: Select Sound Device (Optional)
If desired, select the USB Video Adapter as the sound device in your computer’s sound settings.

Frequently Asked Questions (FAQ)

  • Q: Can I use the USB Video Adapter with both Windows and macOS?
    A: Yes, the USB Video Adapter is compatible with both Windows and macOS operating systems.

  • Q: Do I need an internet connection for software installation?
    A: An internet connection is optional for software installation. However, it may be required if updated drivers or software are available.

  • Q: What is the resolution supported by the USB Video Adapter?
    A: The USB Video Adapter supports 4K resolution.

Holder assembly

Step 1

Magic-C3D9192-USB-C-Dock-Dual-4K-HDM- \(1\) Step 2

Magic-C3D9192-USB-C-Dock-Dual-4K-HDM- \(2\)

Features

  • Supports dual 4K HDMI™ (4K@60Hz + 4K@30 Hz)

  • Supports Power Delivery 3.1 140W power in

  • Reliable network connectivity via the Gigabit Ethernet

  • Two USB™ 10Gbps and two USB™ 5Gbps ports for connecting peripherals

  • Cable storage compartment

  • Security lock

  • Up to 15W max fast wireless charging. Compatible with iPhone® MagSafe®.

  • The wireless charging will not work without connecting a USB-C® power adapter.

System requirements

  • Available USB-C® port that supports DisplayPort™ alternate mode and USB™ Power Delivery 2.0/3.0 or 3.1 Please refer to the manufacturer of your computer for more information about your device
  • The host device must support DisplayPort™ 1.4 to achieve 4K resolution at 60 Hz

Special notes

  • Driver installation is required for macOS® and Windows®. If the computer has network access and administrative rights, Windows® can automatically install the driver when the device is plugged in.
  • In order for the computer to charge you much connect a USB-C® power adapter and the computer must support Power Delivery.
  • If you are using high-powered USB™ devices, attach a USB-C® power adapter to the power delivery port to ensure maximum performance. To avoid disruption, do not remove the power adapter while copying files.
  • We advise no more than one (1) bus-powered/portable external hard disk drive to be connected to the adapter at a time.
  • The 15W wireless charging will only work when a USB-C® power adapter over 60W is connected to the dock.
  • Please check the bottom of the product for marking information

Windows® 11/10 – Display Driver Installation

The driver will automatically download & install on Windows® 11/10 devices when the device is plugged into the computer. (Plug & Play requires internet access and administrative rights)

  1. Step 1 : Download Driver From Our Website
    For manual installation, keep the device unplugged. You can download the latest driver at https://www.mct.com.tw/under Support>Downloads/Drivers, then search for the product by entering the model number or by scrolling down to your product and clicking on the Windows® driver button.

  2. Step 2: Install Driver
    Click on the file that should appear near the bottom left or top right of your web browser to begin installation, then follow the prompts that appear (You may have to navigate to your Downloads folder to open the file to begin installation.
    To navigate to the Downloads folder, click on the Windows® icon at the bottom left corner (Windows® 10) or center
    (Windows® 11) of your screen then search for Downloads, and open the file).

  • If possible, open the file as an administrator by right clicking the file and selecting “Run as administrator.”, otherwise try double-clicking the file. 3. Step 3: Restart Device
    Once the installation has completed, click “Restart” to finish installing the software. After your computer has restarted, connect the device to the computer, then connect your displays, peripherals, and/or power adapter (optional) to the device. Now you are ready to use your device!

    1. Step 4: Display Settings (Optional)
      You can configure and rearrange your displays through the Windows® display settings. To access the display settings, right-click on the desktop/wallpaper and select “Display Setting” from the menu that appears.

    2. Step 5: Select Sound Device(Optional)
      You may need to select your sound device afterwards, do so click on the Windows® icon at the bottom left corner (Windows® 10) or center (Windows® 11) of your screen then search for Control Panel > Hardware and Sound > Sound > from here you can select your default speakers and microphone. Right-click on your desired device for extra options. Select “Default Device” to set your default audio playback device or select “Set as Default Communication Device” to select your default microphone.

macOS®10.14 or later – Display Driver Installation

Do NOT plug the USB™ display device into the computer until instructed for simpler install

  1. Step 1
    Make sure the device is unplugged from the Mac®, and download the latest driver from https://www.mct.com.tw/ under Support > Downloads/Drivers then search for the product by entering the model number or by scrolling down to your product and clicking on the macOS® “DOWNLOAD” button that corresponds to the macOS® version your Mac® is running (to find your macOS® version, click on the Apple® icon at the top left, then click “About this Mac®”).

  2. Step 2
    Open Finder, then select “Downloads”, locate, and double click the file named “USB_ Video _Adapter Driver(Version).dmg”. Right-click or 2-finger click the .pkg file (it will have an icon of an opened box). The installation window will appear, continue through the steps within the window.

  3. Step 3 (For M-series Mac® computers 2020 OR LATER otherwise skip to Step 4)
    If your Mac® is using Apple® silicon then you may receive a prompt to install Rosetta which is required for install to work, click the “Install” button, enter your password then click “Install Software”.
    *Note: This Step may not occur if Rosetta is already installed and will not occur if your Mac® has an Intel® processor.

  4. Step 4
    At the beginning of the installation you will be prompted to enter your password. Enter your password then click “Install Software”. After the installation has finished click on “Restart” and a prompt will appear asking if you want to move the Installer to the Trash (which option you choose won’t affect the install but will keep or remove the installer in your downloads folder). After you select an option, the computer will restart.

  5. Step 5 (Only applies to macOS® 13 or later)
    Plug in the device. You will then see a prompt that reads “Allow accessory to connect?”, click on “Allow”.

  6. Step 6 (Optional but recommended)
    You will receive a notification that reads “USB Display Device Notifications”, click on the notification OR click on the Apple® icon at the top left > System Settings > Notifications > USB Display Device > Then make sure “Allow Notifications” is on.

  7. Step 7 (Only applies to macOS® 11 or later)
    A USB Display Device window should have also appeared that should have a “Activate USB Display Driver” button, click on the button. You will receive a System Extension Blocked prompt, click on “Open System Settings” where you will see a message under Security that reads System software from application “USB Display Device” was blocked from loading. Click on the “Allow” button, enter your password when prompted, then click on “Modify Settings”. * Note: The “USB™ Display Device” application should open automatically, if it does not open launch the application via launchpad or the macOS® dock at the bottom.

  8. Step 8 (Only applies to macOS® 10.15 or later)
    Connect your monitor, TV, or display to the device. You will receive a Screen Recording prompt that reads
    “DJTVirtualDisplayAgent” would like to record this computer’s screen and audio.
    *Note if you do not see this prompt please try plugging your monitor, TV, or display into a different display port on your device if it has it. Click on “Open System Settings” OR click on the Apple® icon at the top left > System Settings > Privacy & Security > Screen Recording and allow DJTVirtualDisplayAgent.

  9. Step 9
    Unplug then reconnect the device, afterwards all connected displays should be working! You can click on the Apple® icon > System Settings > Displays to adjust your display settings. Click on “Arrange…” just set the layout of your displays.

  10. Step 10 (Optional)
    Click on the Apple® icon > System Settings> Sound > under Output & Input select “Sound”, here you can select which device has sound output. * For more detailed instructions, please open the README.pdf file inside the USB_VideoAdapter
    Driver.dmg file that was downloaded from our website.
    *Note: For operating systems older than macOS® 13 you may need to navigate to System Preferences > Security & Privacy > General > then allow “Magic Control Technology” or “USB Display Device” during install.

Federal Communication Commission Interference Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Caution : Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Radiation Exposure Statement

  • This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
  • This device complies with Directive 2014/53/EU and UK Radio Equipment Regulations 2017 SI 2017/1206. issued by the Commission of the European Community.

Declaration of Conformity

Hereby, Magic Control Technology Corporation declares that the radio equipment type USB-C® Dock Dual 4K HDMI™ with 140W GaN PD3.1 Power Adapter is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulations 2017 SI 2017/1206.

  • Operating Frequency : 127.8kHz~148kHz
  • NCC / FCC Field Strength : -5.1 dBuV/m(@300m)(AV)
  • EN300 330 / EN303 417 Field Strength: 4.58dBuA/m(0.00135mW) IC Field Strength: 24.5 dBuV/m

Copyright© 2023 Magic Control Technology Corporation. All rights reserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.

Declaration of the Presence Condition of the Restricted Substances

Marking

USB-C PD3.1):C3-D9192
Equipment name     Type designation (Type)

Unit| Restricted substances and its chemical symbols
L(Peabd)| Me(Hrcgu)ry| Cad(Cmdi)um| chHroemxaiuvamle(Cntr+6)| Pboiplyhbernoymlsi(nPaBteBd)| diphPeonlyybl reotmheirnsa(tPeBdDE)
| | | | | |
| | | | | |
| | | | | |
| | | | | |
rifted substance exceeds the reference percentage value of presence condition.

Note 2:“o○f”reinfedriecnacte vtahluatetohfeppresrceennctea.ge content of the restricted substance does not exceed the percentage substance corresponds to the exemption.

Magic Control Technology Corp.
10F., No.123, Zhongcheng Rd., Tucheng Dist., New Taipei City 236, Taiwan R.O.C.

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