ergotron MXV Dual Monitor Arm Instruction Manual
- June 15, 2024
- ERGOTRON
Table of Contents
ergotron MXV Dual Monitor Arm
Product information
Features:
- Constant ForceTM Technology
- Portrait/Landscape Rotation
- Components: A, B, C
- Mounting compatibility: M4 x 10mm, M3 x 6mm
Specifications:
- Weight Capacity: up to lbs kg
- Mounting Surface Strength: 0.95-1.25 (24-32mm)
- Cable Routing Instructions: Follow the manual instructions to avoid potential damage or personal injury
Product Usage Instructions
Safety Hazards
All users should be able to recognize and understand the significance of
the following safety hazards if encountered on the product or within the
documentation. Children who are not able to recognize and respond
appropriately to safety alerts should not use this product without adult
supervision.
Hazard Symbols Review:
An Electrical symbol indicates an impending electrical hazard which, if not
avoided, may result in personal injury, fire, and/or death.
Warning:
Because mounting surface materials can vary widely, it is imperative to
ensure that the mounting surface is strong enough to handle the mounted
product and equipment.
Deposit:
To avoid the potential to pinch cables, it is important to follow the cable
routing instructions in this manual. Failure to follow these instructions may
result in equipment damage or personal injury.
-
CAUTION – Do Not Rotate Monitor Past Rear Edge of Desk:
Doing so will create an unstable situation and may cause equipment damage or personal injury. -
CAUTION – Do Not Exceed Maximum Listed Weight Capacity:
Serious injury or property damage may occur if the maximum weight capacity is exceeded.
Installation instructions
- Attach Display: Use the provided screws (M4 x 10mm or M3 x 6mm) to attach the display to the product.
- Mounting Surface: Ensure the mounting surface is strong enough to support the product and equipment. Follow the specified strength range (0.95-1.25 / 24-32 mm).
- Cable Routing: Follow the cable routing instructions in the manual to avoid potential damage or personal injury.
Increase Li Strength
If the mounted weight is too heavy or the product does not stay up when
raised, you’ll need to increase Li Strength. Refer to the manual for guidance
on adjusting the Li Strength.
FAQ
-
What is Constant ForceTM Technology?
Constant ForceTM Technology is a feature of this product that provides smooth and effortless adjustment of the display position. -
What should I do if the product does not stay up when raised?
If the product does not stay up when raised, you’ll need to increase Li Strength. Refer to the manual for guidance on adjusting the Li Strength. -
How do I ensure the mounting surface is strong enough?
It is important to follow the specified strength range (0.95-1.25 / 24-32 mm) for the mounting surface. Ensure that the surface is sturdy enough to support the product and equipment. -
What should I do to avoid potential damage or personal injury?
Follow the cable routing instructions in the manual to avoid pinching cables. Leaving enough slack in the cable and following the specified routing instructions will help prevent equipment damage or personal injury.
Safety
Hazard Symbols Review
These symbols alert users of a safety condition that demands a ention. All
users should be able to recognize and understand the signifi cance of the
following Safety Hazards if encountered on the product or within the
documentation. Children who are not able to recognize and respond
appropriately to Safety Alerts should not use this product without adult
supervision!
SYMBOLS
-
NOTE indicates important information that helps you make be er use of this product.
-
CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem
-
WARNING indicates either potential for property damage, personal injury, or death
-
An Electrical indicates an impending electrical hazard which, if not avoided, may result in personal injury, fi re and/or death.
-
Important! You will need to adjust this product after installation is complete. Make sure all your equipment is properly installed on the product before attempting adjustments. This product should move smoothly and easily through the full range of motion and stay where you set it. If movements are too easy or difficult or if product does not stay in desired positions, follow the adjustment instructions to create smooth and easy movements. Depending on your product and the adjustment, it may take many turns to notice a difference. Any time equipment is added or removed from this product, resulting in a change in the weight of the mounted load, you should repeat these adjustment steps to ensure safe and optimum operation.
-
Warning: Because mounting surface materials can vary widely. it is imperative that you make sure mounting surface is strong enough to handle mounted product and equipment.
-
Caution:
To avoid the potential to pinch cables it is important to follow the cable routing instructions in this manual. Failure to follow these instructions may result in equipment damage or personal injury -
CAUTION: DO NOT rotate monitor past rear edge of desk. Doing so will create an unstable situation and may cause equipment damage or personal injury.
Features & Specifications
CAUTION: DO NOT EXCEED MAXIMUM LISTED WEIGHT CAPACITY. SERIOUS INJURY OR PROPERTY DAMAGE MAY OCCUR!
COMPONENTS
Tools Needed
INSTALLATION INSTRUCTION
- STEP 1
Optional locking feature (customer supplied lock)
- **STEP 2
**
- STEP 3 ATTACH DISPLAY
NOTE: VESA plate will only accept 75mm or 100mm VESA pattern.
WARNING! Stored Energy Hazard: The Riser mechanism is under tension and
will move up rapidly, on its own, as soon as attached equipment is removed.
For this reason, DO NOT remove equipment unless the Riser has been moved to
the highest position! Failure to follow this instruction may result in serious
personal injury and/or equipment damage!
- STEP 4
NOTE: Leave enough slack in cable to allow full range of motion.
Caution: To avoid the potential to pinch cables it is important to follow the cable routing instructions in this manual. Failure to follow these instructions may result in equipment damage or personal injury.
-
STEP 5 Adjustment Step
Important! You will need to adjust this product after installation is complete. Make sure all your equipment is properly installed on the product before attempting adjustments. This product should move smoothly and easily through the full range of motion and stay where you set it. If movements are too easy or difficult or if product does not stay in desired positions, follow the adjustment instructions to create smooth and easy movements. Depending on your product and the adjustment, it may take many turns to notice a difference. Any time equipment is added or removed from this product, resulting in a change in the weight of the mounted load, you should repeat these adjustment steps to ensure safe and optimum operation.-
Lift – Up and down
-
Increase Lift Strength
If the mounted weight is too heavy or this product does not stay up when raised, then you’ll need to increase Lift Strength: -
Decrease Lift Strength
If the mounted weight is too light or this product does not stay down when lowered, then you’ll need to decrease Lift Strength:
-
* **Tilt – Forward and Backward**
* **Increase Friction** If this product moves too easily, then you’ll need to increase friction:
* **Decrease Friction** If this product is too difficult to move, then you’ll need to decrease friction:
- **STEP 6
**
AFTER SALES SERVICES
- For Warranty visit: www.ergotron.com/warranty
- For Service visit: www.ergotron.com
- For local customer care phone numbers visit: http://contact.ergotron.com
ABOUT COMPANY
- www.ergotron.com
- USA: 1-800-888-8458
- Europe: +31 (0)33-45 45 600
- China: 400-120-3051
- Japan: japansupport@ergotron.com