ergotron MXV Dual Monitor Arm Instruction Manual

: June 15, 2024
: ERGOTRON

Table of Contents

ergotron MXV Dual Monitor Arm
Product information
Product Usage Instructions
FAQ
Safety
Features & Specifications
COMPONENTS
Tools Needed
INSTALLATION INSTRUCTION
AFTER SALES SERVICES
ABOUT COMPANY
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ergotron MXV Dual Monitor Arm

ergotron-MXV-Dual-Monitor-Arm-FIG-1

Product information

Features:

Constant ForceTM Technology
Portrait/Landscape Rotation
Components: A, B, C
Mounting compatibility: M4 x 10mm, M3 x 6mm

Specifications:

Weight Capacity: up to lbs kg
Mounting Surface Strength: 0.95-1.25 (24-32mm)
Cable Routing Instructions: Follow the manual instructions to avoid potential damage or personal injury

Product Usage Instructions

Safety Hazards
All users should be able to recognize and understand the significance of the following safety hazards if encountered on the product or within the documentation. Children who are not able to recognize and respond appropriately to safety alerts should not use this product without adult supervision.

Hazard Symbols Review:
An Electrical symbol indicates an impending electrical hazard which, if not avoided, may result in personal injury, fire, and/or death.

Warning:
Because mounting surface materials can vary widely, it is imperative to ensure that the mounting surface is strong enough to handle the mounted product and equipment.

Deposit:
To avoid the potential to pinch cables, it is important to follow the cable routing instructions in this manual. Failure to follow these instructions may result in equipment damage or personal injury.

CAUTION – Do Not Rotate Monitor Past Rear Edge of Desk:
Doing so will create an unstable situation and may cause equipment damage or personal injury.
CAUTION – Do Not Exceed Maximum Listed Weight Capacity:
Serious injury or property damage may occur if the maximum weight capacity is exceeded.

Installation instructions

Attach Display: Use the provided screws (M4 x 10mm or M3 x 6mm) to attach the display to the product.
Mounting Surface: Ensure the mounting surface is strong enough to support the product and equipment. Follow the specified strength range (0.95-1.25 / 24-32 mm).
Cable Routing: Follow the cable routing instructions in the manual to avoid potential damage or personal injury.

Increase Li Strength
If the mounted weight is too heavy or the product does not stay up when raised, you’ll need to increase Li Strength. Refer to the manual for guidance on adjusting the Li Strength.

FAQ

What is Constant ForceTM Technology?
Constant ForceTM Technology is a feature of this product that provides smooth and effortless adjustment of the display position.
What should I do if the product does not stay up when raised?
If the product does not stay up when raised, you’ll need to increase Li Strength. Refer to the manual for guidance on adjusting the Li Strength.
How do I ensure the mounting surface is strong enough?
It is important to follow the specified strength range (0.95-1.25 / 24-32 mm) for the mounting surface. Ensure that the surface is sturdy enough to support the product and equipment.
What should I do to avoid potential damage or personal injury?
Follow the cable routing instructions in the manual to avoid pinching cables. Leaving enough slack in the cable and following the specified routing instructions will help prevent equipment damage or personal injury.

Safety

Hazard Symbols Review
These symbols alert users of a safety condition that demands a ention. All users should be able to recognize and understand the signifi cance of the following Safety Hazards if encountered on the product or within the documentation. Children who are not able to recognize and respond appropriately to Safety Alerts should not use this product without adult supervision!

SYMBOLS

NOTE indicates important information that helps you make be er use of this product.
CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem
WARNING indicates either potential for property damage, personal injury, or death
An Electrical indicates an impending electrical hazard which, if not avoided, may result in personal injury, fi re and/or death.
Important! You will need to adjust this product after installation is complete. Make sure all your equipment is properly installed on the product before attempting adjustments. This product should move smoothly and easily through the full range of motion and stay where you set it. If movements are too easy or difficult or if product does not stay in desired positions, follow the adjustment instructions to create smooth and easy movements. Depending on your product and the adjustment, it may take many turns to notice a difference. Any time equipment is added or removed from this product, resulting in a change in the weight of the mounted load, you should repeat these adjustment steps to ensure safe and optimum operation.
Warning: Because mounting surface materials can vary widely. it is imperative that you make sure mounting surface is strong enough to handle mounted product and equipment.
Caution:
To avoid the potential to pinch cables it is important to follow the cable routing instructions in this manual. Failure to follow these instructions may result in equipment damage or personal injury
CAUTION: DO NOT rotate monitor past rear edge of desk. Doing so will create an unstable situation and may cause equipment damage or personal injury.

ergotron-MXV-Dual-Monitor-Arm-FIG-5

Features & Specifications

CAUTION: DO NOT EXCEED MAXIMUM LISTED WEIGHT CAPACITY. SERIOUS INJURY OR PROPERTY DAMAGE MAY OCCUR!

ergotron-MXV-Dual-Monitor-Arm-FIG-6

COMPONENTS

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Tools Needed

INSTALLATION INSTRUCTION

STEP 1
Optional locking feature (customer supplied lock)

ergotron-MXV-Dual-Monitor-Arm-FIG-11 ergotron-
MXV-Dual-Monitor-Arm-FIG-12

**STEP 2

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MXV-Dual-Monitor-Arm-FIG-14

**

STEP 3 ATTACH DISPLAY

ergotron-MXV-Dual-Monitor-Arm-FIG-15
NOTE: VESA plate will only accept 75mm or 100mm VESA pattern.
WARNING! Stored Energy Hazard: The Riser mechanism is under tension and will move up rapidly, on its own, as soon as attached equipment is removed. For this reason, DO NOT remove equipment unless the Riser has been moved to the highest position! Failure to follow this instruction may result in serious personal injury and/or equipment damage!

STEP 4
NOTE: Leave enough slack in cable to allow full range of motion.
Caution: To avoid the potential to pinch cables it is important to follow the cable routing instructions in this manual. Failure to follow these instructions may result in equipment damage or personal injury.

ergotron-MXV-Dual-Monitor-Arm-FIG-16

STEP 5 Adjustment Step
Important! You will need to adjust this product after installation is complete. Make sure all your equipment is properly installed on the product before attempting adjustments. This product should move smoothly and easily through the full range of motion and stay where you set it. If movements are too easy or difficult or if product does not stay in desired positions, follow the adjustment instructions to create smooth and easy movements. Depending on your product and the adjustment, it may take many turns to notice a difference. Any time equipment is added or removed from this product, resulting in a change in the weight of the mounted load, you should repeat these adjustment steps to ensure safe and optimum operation.
- Lift – Up and down
- Increase Lift Strength
  If the mounted weight is too heavy or this product does not stay up when raised, then you’ll need to increase Lift Strength:
- Decrease Lift Strength
  If the mounted weight is too light or this product does not stay down when lowered, then you’ll need to decrease Lift Strength: