Tenda AC10 AC1200 MU-MIMO Dual Band Gigabit WiFi Router Installation Guide
- June 4, 2024
- Tenda
Table of Contents
Quick Installation Guide
AC10 AC1200 MU-MIMO Dual Band Gigabit WiFi Router
For product or function details, please go to
www.tendacn.com to download user guide.
AC1200 MU-MIMO Dual Band Gigabit WiFi Router
Model: AC10/AC10U
Packing List
WiFi Router 1
Power Adapter 1
Ethernet Cable 1
Quick Installation Guide 1
If any item is missing, or damaged, please keep the original package and
contact the local reseller or distributor immediately.
If you want to replace your original router connected to the internet with a
PPPoE username and password, start from Step 1. Otherwise, start from Step 2.
Step 1: Migrate your PPPoE user name and password from your original
router
- Power on your original and new routers.
- Connect the WAN port of the original router to port 1, 2, or 3 of the new router using an Ethernet cable.
- When the LAN and WAN indicators of the new router get solid on for 3 seconds after fast blinking, your PPPoE user name and password are migrated successfully.
- Remove the original router.
Step 2: Connect the new router
Step 3: Set up the router
- Start a web browser on the device connected to the router. Enter tendawifi.com or 192.168.0.1 in the address bar, and press Enter.
- Click Start.
- If you imported the ISP username and password, click Next. If you did not, choose your connection type, set the related parameters, and click Next.
- Set your WiFi name (SSID), WiFi password, and login password. Then click Next.
Connected. Use the WiFi name and the WiFi password you set to connect your wireless devices to the router. Now, you can access the internet through your wireless and wired devices.
LED indicators
| LED Indicator | Status | Description |
|---|
SYS
|
Solid on
| The router is starting.
The system is faulty after startup.
Slow blinking| The system is working properly.
Fast blinking twice (AC10U only)| A portable USB device is connected to
the USB port.
Fast blinking (AC10U only)| Data is transmitted over the USB port.
WAN
| Solid on| The WAN port is connected properly.
Fast blinking| Data is transmitted over the WAN port.
Off
| The WAN port is disconnected or connected improperly.
LAN
| Solid on| Port 1, 2, or 3 is connected properly.
Blinking twice| A new device is connected to ports 1, 2, or 3.
Off
| None of ports 1, 2, and 3 are connected or connected properly.
WiFi
|
Solid on
| At least the 2.4 GHz or 5 GHz WiFi network is enabled.
Fast blinking| Data is transmitted wirelessly.
Slow Blinking| The router is performing WPS negotiation.
Off| The wireless function is disabled.
Ports and buttons
| Port / Button | Description |
|---|---|
| WIFI | Used to enable/disable the WiFi of the router. |
| RST/WPS | Used to start the WPS negotiation process of the router, or to reset |
the router. WPS: Press the button of the router, and enable the WPS function
of another device within 2 minutes to establish a WPS connection. Reset: Hold
the button down for about 8 seconds. Reset succeeds when all LED indicators
blink once.
3| By default, it is a LAN port the same as port 1/2. But after the IPTV
function of the router is enabled, it functions only as an IPTV port used to
connect with a set-top box.
1/2| They are LAN ports used to connect to devices such as computers or
switches
WAN| Used to connect this router to the internet.
POWER| Used to connect with the power adapter included in the package.
USB (AC10U only)| Used to connect with a portable USB device.
FAQ
Q1: If I cannot log in to the web UI of the router, what should I do?
– A1: Try the following solutions and log in again:
If entering the IP address 192.168.0.1 does not work, you can try
tendawifi.com.
Ensure that your device is connected to the router’s WiFi network or ports 1,
2, or 3 properly.
For detailed connection instructions, refer to Step 2.
Clear the cache of your web browser or replace the web browser. You are
recommended to use a Google Chrome, Firefox, or Internet Explorer 8 (or later)
browser.
Replace your computer or wireless device. Hold down the RST/WPS button for
about 8 seconds. Reset succeeds when all LED indicators blink once. Then you
can try logging again.
Q2: If I cannot access the internet after the configuration, what should I do?
– A2: Try the following solutions:
Ensure that the Ethernet cable connected to the WAN port of the router has
been connected to the internet.
Refer to the following table to check whether your connection type and login
parameters are correct.
Connection type
Information provided by your ISP
PPPoE
ISP user name and ISP password
Dynamic IP address
None
Static IP address
IP Address, subnet mask, gateway, DNS server, and other parameters
If your wireless devices cannot access the internet, ensure that you connect
to the router’s SSID.
You can also change your WiFi name and password on the web UI of the router.
If WiFi name or password is changed, connect to the WiFi network using the new
name or password. If your wired device cannot access the internet, ensure that
the wired device is connected to port 1, 2, or 3 properly. If the problem
still persists, consult your ISP.
Q3: Why cannot my phone find the 5 GHz signal?
– A3: Only devices supporting 5 GHz signal can find and connect to the 5 GHz network.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause
radio interference, in In which case the user may be required to take adequate
measures.
Operations in the 5.15-5.25 GHz band are restricted to indoor use only.
This equipment should be installed and operated with a minimum distance of 20
cm between the radiator & your body.
The mains plug is used as a disconnect device, the disconnect device shall
remain readily operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. (2) To
avoid unnecessary radiation interference, it is recommended to use a
shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment
type AC10 is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address:
http://www.tendacn.com/en/service/download-cata-101.html
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment
type AC10U is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address:
http://www.tendacn.com/en/service/download-cata-101.html
Operate Frequency:
2.4 GHz: EU/2400-2483.5 MHz (CH1-CH13)
5 GHz: EU/5150-5250 MHz (CH36-CH48)
EIRP Power (Max.):
2.4 GHz: 19.95 dBm
5 GHz: 22.9 dBm
Software Version: V15.03.06
Caution：(For AC10).
Adapter Model: BN036-A12012E
Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTD
Input: 100 – 240 V AC 50/60 Hz 0.4 A
Output: 12 V 1 A
: DC Voltage
Caution：(For AC10U)
Adapter Model: BN037-A18012E
Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY Co., LTD
Input: 100 – 240 V AC 50/60 Hz 0.6 A
Output: 12 V 1.5 A
: DC Voltage
FCC Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device is restricted to be used indoors.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules.
This equipment should be installed and operated with a minimum distance of
20cm between the radiator & your body.
Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
NOTE: (1) The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. (2) To
avoid unnecessary radiation interference, it is recommended to use a shielded
RJ45 cable.
Operating Temperature: 0 °C – 40 °C
Operating Humidity: (10 – 90)% RH, non-condensing
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be handled
pursuant to the European directive 2012/19/EU in order to be recycled or
dismantled to minimize its impact on the environment. The user has the choice
to give his product to a competent recycling organization or to the retailer
when he buys new electrical or electronic equipment.
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Copyright © 2017 Shenzhen Tenda Technology Co., Ltd.All rights reserved. Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.
Technical Support
Shenzhen Tenda Technology Co., Ltd.
6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen,
China. 518052
USA hotline: 1-800-570-5892
Toll Free: Daily 9am to 6pm EST
Canada hotline: 1-888-998-8966
Toll Free: Mon – Fri 9 am – 6 pm PST
Website: http://www.tendaus.com
Email: support.usa@tenda.com.cn
Hong Kong Hotline: 00852-81931998
Website: http://www.tendacn.com
E-mail: support@tenda.com.cn
http://download.cloud.tenda.com.cn/down/app
Scan to download the
Tenda WiFi App or get
it on Google Play or
App Store.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>