levoit LV-H128-RF Replacement 3 In 1 Pre Filter Air Purifier User Guide

June 15, 2024
Levoit

LV-H128-RF Replacement 3 In 1 Pre Filter Air Purifier
User Guide

LV-H128-RF Replacement 3 In 1 Pre Filter Air Purifier

The Troubleshooting Guide

  1. Plug the air purifier into an available socket. Check the connection between the power adapter and the socket and the air purifier is secure before turning it on.

  2. We suggest the customer who receives a defective product ask for further assistance from Amazon, like asking for a replacement or refund. If they come to us, our helpful customer support is also glad to do them a favor as best we can.

  3. If the customer purchases a brand-new unit but receives a returned or second-hand product, it is recommended to get in touch with Amazon for a replacement or refund. Amazon should be responsible for this.

  4. Run the air purifier in a room smaller than 161 ft² / 15 ㎡. Adjust the fan speed, and close the doors and the windows when running the air purifier.

  5. Replace the filters as per the user manual when the user notices below: if you notice: increased noise when the air purifier is on, decreased airflow, unusual odors, and visibly clogged filters.
    The user manual in PDF of this air purifier has been listed on the product’s page.

  6. Make sure the plastic packages of the filters are removed and the filters are installed in the air purifier correctly. The air purifier is placed on a flat, hard and level surface before turning it on.

  7. Regarding the essential oils, we suggest the users add 2-3 drops of high-volatile (easily evaporated) essential oils to the aroma pad, and do not mix essential oils Blends

-Air purifier will not turn on or respond to button controls.

  • Plug in the air purifier.
  • Plug the air purifier into a different outlet.
  • Disconnect the AC power adapter from the air purifier and reconnect it.
  • Check to see if the AC power adapter is damaged. If so, stop using the air purifier and contact Customer Support (see page 14 on the user manual).
  • The air purifier may be malfunctioning. Contact Customer Support (see page 14 on the user manual).

-Air purifier makes an unusual noise while the fan is on.

  • Make sure the filters are properly in place with plastic packaging removed (see Getting Started, page 5 on the user manual).
  • Make sure the air purifier is operating on a hard, flat, level surface.
  • Replace the filters (see Replacing the Filters, page 10 on the user manual).
  • The air purifier may be damaged, or a foreign object may be inside. Stop using the air purifier and contact Customer Support (see page 14 on the user manual). Do not try to repair the air purifier.

Poor air purification quality.

  • Press the Control Button to increase fan speed.
  • Make sure no objects are blocking the sides or top of the air purifier (the outlet or inlets).
  • Make sure the filters are removed from its packaging and properly in place (see Getting Started, page 5 on the user manual).
  • Close doors and windows while using the air purifier.
  • Make sure the room is smaller than 161 ft² / 15 m². The air purifier may not be as effective in larger rooms.
  • Replace the filters (see Replacing the Filters, page 10 on the user manual).

-The Check Filter Indicator light turned on before 6 months.
The Check Filter Indicator light is a reminder for you to check the filters and will light up based on how long the air purifier has been used (see When Should I Replace the Filters?, page 10 on the user manual). If you run your air purifier  frequently, the Check Filter Indicator light will turn on sooner.

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