TOSHIBA GR-RT252WE-PMTH Refrigerator Freezer Owner’s Manual

Owner’s Manual
REFRIGERATOR FREEZER
For Home Use Only

Model
GR-RT252WE-PMTH
GR-RT303WE-PMTH
GR-RT329WE-PMTH
GR-RT234WE-DMTH
GR-RT252WE-DMTH
GR-RT303WE-DMTH

• Thank you very much for purchasing this TOSHIBA refrigerator.
• Read this Owner’s Manual and become completely familiar with the refrigerator before use in order to use this product safely and correctly.
• Keep this Owner’s Manual in a handy place for future reference.
• Make sure that you received your warranty.
• This manual is available in other format such as soft copy, please contact TOSHIBA Service Center when you need it.

IMPORTANT SAFETY INFORMATION

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
Do not damage the refrigerant circuit. Such as the case of sharp object to scratch in freezer room or make refrigerant leak
Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. Ether, benzene, alcohol, thinner, adhesive, spray, LP gas or any chemicals may explode and cause an accident.
When disposing the refrigerator.

• Do not leave in places where children play.
• To protect a little children from dangerous confinement inside the refrigerator, remove the door packing so that the door can not be closed airtightly.
• Please contact with environmental protection unit to deal with discard insulation blowing gas and flammable refrigerant.

LED light Replacement
When LED light is blown, Please contact the service agent approved by TOSHIBA for replacement. The LED light should only be removed by qualified service personnel
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
When positioning the appliance, ensure the supply cord is not trapped or damaged.
Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
The appliance should be applied through a residual current device (RCD) having a rated residual operating current not exceeding 30 mA. This appliance is considered to be suitable for use in countries having a tropical climate.
It may also be used in other countries.

INFORMATION

• Heat Generation by the Compressor.
  The refrigerator compressor will generate heat during normal operation. Note that this is not a malfunction.

• Heat on Refrigerator Walls.
  The condenser is built on the outer shell and radiates heat into the room air. The temperature of the outer shell may reach high temperature during normal refrigerator operation. This is not a malfunction.

• Refrigerator Operation.
  When the power is first turned on or ambient temperature becomes high, it may happen that the refrigerator surface getting warm or noise from the compressor.
  When the refrigerator enters stable state, it will run normally.

SAFETY INSTRUCTIONS

All instructions described should be carefully read and followed.

• These instructions are precautions to prevent the risks of serious injury or death of the user, and any damages to property.
  MARKINGS
  WARNING indicates high possibility of serious  injury (1) or death of the user.
  CAUTION CAUTION indicates a high possibility of  injury (2) or property loss (*3).

(1) Serious injury — injury which requires hospitalization, lengthy treatment, or blindness, hot and cold skin burn, electric shock, broken bones or poisoning.
2) Injury — injury, skin burn or electric shock which does not require hospitalization or lengthy treatment.
(*3) Property loss — extended loss of houses, furniture, domestic animals or pets.

SYMBOLS

PROHIBITED! Indicates prohibited actions.
Detailed instructions would be indicated on the inside of  the circle or around the symbol in figures or in writing
  IMPORTANT Indicates mandatory actions.
Detailed instructions would be indicated on the inside of  the circle or around the symbol in figures or in writing
CAUTION Recommends to take precautions.
Detailed instructions would be indicated on the inside of  the triangle or around the symbol in figures or in writing
Warning : Risk of fire / flammable materials.
This appliance contains flammable refrigerant
R600a : iso-butane

WARNING
Specification: Only connect to main voltage **220 – 240V.
Directly connect to the power socket, and do not use multiple sockets. This may cause fire and electric shock
Prohibited!**   The power supply cord or plug should not be pressed or pinched by any objects in order to prevent any damages or fraying.
Binding, bending, pressing with heavy objects or applying pressure with the back panel of the refrigerator on the cord and plug may cause fire or electric shock
Disconnect power supply by unplugging the power plug in case of malfunction or breakdown. Continued use of appliance may cause fire, electric shock, injury or skin burn.
Contact the distributor for service.
Disconnect power supply by unplugging from the power plug.
Unplugging from the supply cords may damage the wire insulation, which may cause fire and electric shock
Disconnect the power plug while cleaning.
May cause injury and electric shock. Dry your hands thoroughly before handling the power plug.
Clean and remove dust on power plug periodically.
Insufficient circuit connection may cause fir

WARNING

Do not use if the supply cord is damaged or frayed, or if the power plug has loose connection.
This may cause fire or electric shock
For safety reason, always ensure grounding to the unit before use.
If you fail to comply, leakage of electricity may lead to fire or electric shock
Do not sprinkle water to the body or the inside of the refrigerator.
This may weaken the electric insulation, which may lead to fire and electric shock
Do not disassemble or attempt to service.
It may cause fire, electric shock, injury or skin burn All services not described in operating instruction should be referred to qualified service personnel
Prohibited!
Do not hang or stand on the door.
It may overturn, The door may come off the hinges, or you may catch your fingers in the door which may cause injury. Do not store medicines, chemicals or chemical reagents.
This refrigerator is not suitable for storage of substances that are temperature sensitive.
Prohibited!
Do not place any heavy objects or liquid containers on the refrigerator.
Spillage may affect the electric insulation, and cause fire or electric shock
Falling objects may also cause injury.
**** Do not eat any food which has changed color or gives out strange odor.
These food may cause food poisoning or illnesses. When gas leakage is nearby, do not unplug or touch the refrigerator, keep ventilation opening. Otherwise an electrical spark caused by the above action may cause fire, explosions
Carry out regular check on outlet and power supply cord of the refrigerator. Rats, cockroaches etc. may cause damage to them, which leads to short circuit or electric shock.

CAUTION

Connect the plug to power socket firmly.
Plug In the power cord firmly
– Poor or loose connection will cause malfunction of the refrigerator.
– Take necessary precautions such as replacement of power socket if poor or loose connection is observed.
Hold designated positions
Lift from the bottom of the refrigerator when moving.
If you do not hold this designated position, your hands may slip and which may lead to injury.
Please be careful.
 Move carefully
If you drag a refrigerator, it may cause scratch to the floor

CAUTION
Use the handle when closing the refrigerator door.
You may accidentally slam the door on your fingers

Secure the doors closed

CAUTION:

• Poor Cooling Slow Ice Making
• Icing or frosting in Fibber Room
• Tater Dropping in Refrfdboator Room

Ensure the doors are closed properad +
Ensure that food inside do not bil’ k the door +

Secure the door closed.
Make sure that the door has been closed properly without any gaps between the frame and rubber packing on the door which might be caused by containers inside.
– Align the container stored in the compartment not protruded from the edge of the shelf.
Do not leave the door opened for a long period of time and/or do not frequently open and close the doors in short intervals.
This will result in warm air circulating in the room to enter the compartments and invoke poor cooling.
Remove water droplets, frost (icing) or dew attached in the inner compartment.
A water drop, frost (icing) or dew attached to the inside of the refrigerator will disappear by itself in a few days.
Or it can be taken away manually by wiping with a dry cloth after wiping off with a warm water moistened cloth.
Do not stick your hands or feet under the refrigerator and machine room.
Steel plates and the kinds may cause injury. Do not touch the freezing unit or ice with wet hands.
It may cause frostbites on your fingers
Do not store bottles in the freezing unit.
Bottles may break when the contents are frozen, and may cause injury.
Do not store water in the ice box for ice making, this may cause it to break. Drain off remaining water in ice box when electric shutdown or plugging off.

CAUTIONS FOR OPERATION

When moving and transporting.

• Firstly, remove the food.

• Puta piece of big cloth under the refrigerator, and lean the refrigerator backwards to remove water from drain pan. (as figure 1

• When carrying, hold the positions shown as figure 2
  (Never hold by the door or the handle.)
  – Please lift from the bottom of the refrigerator when moving.

When Transporting while relocating.

• Do not lay the refrigerator on its side. Doing so may cause it to malfunction.

After disconnecting the plug from the outlet, wait at least 8 minutes before reconnecting it.

• If the plug is quickly reconnected, the compressor may not run properly and produce a rattling noise.

INSTALLATION

Installation
Install your refrigerator on a strong and level floor. Turn the adjustable leg and stabilize the refrigerator horizontally.
– Adjustable leg right side can be adjust up and down.
– Turn adjustable leg clockwise to raise each side of the refrigerator, or turn counter clockwise lower it.
Installation position for refrigerator.
Avoid any humid or wet place, for example, the neighborhood of a kitchen sink. Such a place could cause corrosion or electric leakage in the refrigerator. If installed directly on the ground, your refrigerator will be liable to damage. Place a board under the machine in such a case.
Keep the refrigerator away from the sunlight, a gas range or heater.
Placed in the sunlight or near a heat emitting object, the refrigerator will have its cooling effect reduced and a failure might be occurred.
Leave space around the refrigerator.
a Select a well-ventilated place. Provide at least 30 cm (12 inches) at top, 10 cm (4 inches) at rear side and 5 cm (2 inches) on the left and right of the refrigerator for proper air circulation.

When you open the door of the refrigerator, there may be a smell of plastics. This signifies nothing unusual
Switching off your refrigerator when not using.
If you switch your refrigerator off when you are going away for an extended period, remove all food, clean the interior thoroughly.
Remove the power cord plug from the power socket and leave all doors open.

Be careful before moving or installation.
If you have moving or installation, maybe impact around PCB Box at rear side which have a damage to refrigerator.

Self-defrosting

• This refrigerator is self-defrosting, eliminating the troublesome chore of manual defrosting.
• Any frost which forms on the evaporator (externally invisible) is automatically removed by the time-controlled heater.

Deodorizer

• This deodorizing device is built into the cold air passage (the device cannot be seen from the outside) to effectively remove unpleasant odors from compartments.

INFORMATION

• Store strong smell food in tightly sealed containers.

REFRIGERATOR DETAILS AND PARTS

CONSUMPTION/MODEL| GR-RT252WE-PMTH| GR-RT303WE-PMTH| GR- RT329WE-PMTH| GR-RT234WE-DMTH| GR-RT252WE-DMTH| GR-RT303WE- DMTH
---|---|---|---|---|---|---
Small Pocket| —| 2 / pcs| 2 / pcs| –| –| 2 / pcs
Ice Maker| Ice Tray| Ice Twist| Ice Twist| Ice Tray| Ice Tray| Ice Tray
Ice Box| —| 1 / pc| 1 / pc| –| 1/ pc| 1 / pc
Egg Pocket| 1 / pc| 1 / pc| 1 / pc| 1 / pc| 1 / pc| 1 / pc
Refrigerator Shelf| 1 / pc| 2 / pcs| 3 / pcs| 1 / pc| 1 / pc| 2 / pcs
Meat Pan Door| –| i / pc| 1 / pc| 1 / pc| –| –
Meat Pan| —| 1 / pc| 1 / pc| 1 / pc| 1 / pc| 1 / pc

HOW TO USE YOUR REFRIGERATOR CORRECTLY AND EFFECTIVELY

Temperature Controls

• For both the Freezer and Refrigerator Compartments
  Normally set the temperature control switch to the Middle position.
  If the refrigerator does not seem cold enough, turn the switch toward “MAX”, if it seems too cold, turn the switch toward “MIN”.

• Food may freeze in the refrigerator compartment
  When the ambient temperature decreases excessively such as in the winter, set the temperature control switch to “MIN” position to prevent from food freezing. Food that has a high moisture content (e.g., tofu, vegetables) may freeze when it is placed at the back of the refrigerator compartment.

• For the freezer, when storing ice cream, the temperature should be set between Middle position and “MAX” position.

• Changing the refrigerator compartment temperature control also varies the temperature in the vegetable crisper.

• Do not obstruct the outlet and inlet of the cool air circulation with food or containers, otherwise the food will be frozen or will not be cooled consistently throughout refrigerator.

How to Make Ice

1. Fill the Ice Tray with water up to the water level line.
2. To remove Ice, twist the lever as shown in the figure.

TROUBLESHOOTING

If you think the refrigerator is not functioning properly, please check the following points.
The refrigerator does not get cold at all.

• Is the refrigerator plugged in properly?
• Has the fuse for your house’s electricity supply blown, or has the breaker shut off?

The refrigerator does not get cold enough.

• Is the temperature control dial set to “MIN”?

• Is the refrigerator placed in direct sunlight, or near a stove or heater?

• Is the door closed properly?

• Is the door being opened and closed too frequently in short time?
  Has anything hot been placed in the refrigerator?

• Is the refrigerator overloaded?

• Is there sufficient air circulation around the refrigerator
  – Provide at least 30 cm (12 inches) at top, 10 cm (4 inches) at rear side and 5 cm (2 inches) on the left and right.

• Has the electricity supply been shut off?

Food in the refrigerator compartment freezes.

• Is the temperature control dial set to “MAX”?
• Is the surrounding temperature below 5°C?
• Have you placed food with a high moisture content at the rear of the compartment, hence making it prone to freezing?

The refrigerator makes a loud noise.

• Is the floor firm and level
• Have any trays or dishes been left around the refrigerator?
• Is the refrigerator unstable, or touching the wall?

Moisture forms on the outside of the refrigerator.

• Sometimes moisture may form on the outside of the refrigerator, particularly when humidity is high, such as during the rainy season. This is just the same as moisture forming on a glass which contains cold water, and is not indicative of a malfunction.
  If moisture forms outside the refrigerator, just wipe it off with a dry cloth.

Moisture forms on the inside of the refrigerator.

• Is the door being opened and closed too frequently, or left open for long periods of time?
• Has food with a high moisture content been left uncovered in the refrigerator? If moisture forms inside the refrigerator, wipe it off with a dry cloth.

HOW TO REMOVE ACCESSORY PARTS

The accessory parts can be easily removed as explained below for easier cleaning.
Only the removal steps are explained here. Replace each part in reverse order.
For part removal, open the door fully.
Precaution: Please beware of dangers from falling objects while removing and assembling.

Pockets
Move the pocket to right side or left side than lift it up.

Refrigerator Shelf and Crisper Shelf
Open the door until limit wide before removal, Lightly lift up the shelf then pull it out.
(In case of the crisper shelf, remove the vegetable crisper first

Meat Pan
Pull out the shelf until it stops then lift it up and pull towards you. Be careful, the shelf may slip out of your hands due to its weight.

Freezer Shelf
Open the door until limit wide before removal, Lightly lift up the shelf then pull it out.

Vegetable Crisper
Open the door until limit wide before removal and user should remove the vegetable crisper.

PERIODIC MAINTENANCE

To ensure the maximum life of your Toshiba Refrigerator, periodically clean its parts. (For proper instructions, read the following directions carefully)
When cleaning them, be sure to pull out the refrigerator’s plug from the power socket and be careful not to pull the cord or get it caught under the machine.
Do not pour water directly on the refrigerator.
Outside Surfaces
Polish them with a soft rag. A heavy stain should be wiped off with a rag soaked in a natural detergent.
The door handle should be wiped with a dry cloth.
(Using cleanser solution will cause the external finishes to change colors and scratch)
Door Packing
The packing on the doors will be short-lived if stains are not removed. Occasionally, inspect the packing on the doors, and remove any stain with a natural detergent.
Interior Plastic Units
If they are stained or have any odor, the interior plastic units should be cleaned with a natural detergent.
When smeared with salad oil or other cooking oil, the interior plastic unit may crack. Wipe such smears off.

Frequently Asked Questions

Temperature data (Middle position)

Freezer compartment
-20°C ~ -15°C|
---|---
Refrigerator compartment
0 °C~ 5°C|

(*) The temperature above is measured with ambient temperature at 30°C which may change according to the temperature or other external environmental factors.

In case of insufficient chilliness

Possible situations| Suggestions to check before contacting the service center
---|---
The refrigerator has just started.| When the plug is completely connected, let the refrigerator operate approx. 4 hours in order to chill the compartments without opening its door. In case the door is left open or the ambient temperature is high, it takes more time to chill the compartments (approx. 24 hours).
The temperature control switch is turned toward “MIN” position.| The temperature inside the refrigerator is controlled by electronic sensors. If the refrigerator does not seem cold enough, turn the temperature control switch toward Middle position or “MAX” position, and it takes approx. 24 hours to get the adjusted temperature.
The door is opened too frequently or there are too many foods.| When the door is opened too frequently or there are too many foods, the temperature at such compartment goes temporarily higher but it will return to normal after 24 hours (with less frequent door opening).

These situations do not indicate malfunctions

during automatic defrost (1-2 times a day).
The door is difficult to re-open after closing it.| It is because the internal pressure changes suddenly. After a while, it will return to normal.
When a door is closed, the other one opens followingly.| The air channels between refrigerator and freezer compartments of 2-door refrigerators are designed to connect to each other’s.
So, when a door is opened, the other one opens followingly. This indicates no malfunctions.
The external walls around the refrigerator are quite hot.| It is because of the heat pipes inside the walls. This indicates no malfunctions and does not affect the foods inside the refrigerator.
Model| GR-RT252WE-PMTH| GR-RT303WE-PMTH| GR-RT329WE-PMTH
---|---|---|---
Freezer Compartment|
Defrosting Type| Automatic
Net Volume (Litres/cu.ft)| 194.0/6.9| 233.0/8.2| 253.0/8.9
Rated Power Input (W)| 90
Rated Voltage Range (V-)| 220/240
Rated Frequency (Hz)| 50/60
Electrical System| Single-phase
Refrigerant ,Charging volume(g)| R600a,37
Model| GR-RT234WE-DMTH| GR-RT252WE-DMTH| GR-RT303WE-DMTH
---|---|---|---
Freezer Compartment|
Defrosting Type| Automatic
Net Volume (Litres/cu.ft)| 180.0/6.4| 194.0/6.9| 233.0/8.2
Rated Power Input (N)| 80
Rated Voltage Range (V-)| 220/240
Rated Frequency (Hz)| 50
Electrical System| Single-phase
Refrigerant ,Charging volume(g)| R600a,37

Manufacturer : Toshiba Consumer Products (Thailand) Co., Ltd.
144/1 Moo 5, Bangkadi Industrial Park, Tivanon Road, Tambol Bangkadi, Amphur Muang, Pathumthani, 12000
Dealer : Toshiba Thailand Co., Ltd.
201 Vibhavadee Rangsit Road, Chatujak, Bangkok, 10900
Tel. 0-2511-7999 Fax. 0-2513-0305 www.toshiba.co.th
Service Center Tel. 0-2511-7777 Fax. 0-2513-9650
EXBH-A

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