GAOMON PD1610 Drawing Graphics Tablet Instruction Manual
- June 15, 2024
- GAOMON
Table of Contents
PD1610
Pen Display
FAQ
www.gaomon.net
PD1610
Warranty & Compatibility & Specification of PD1610
1.1 Warranty Policy.
1 Year Warranty: We cover 1 year warranty for non-human made damages or
accident damages . For example, breaking screens accidentally or losing the
accessories are not within the range.
Life spam Tech Support: We offer life spam tech supports to our
customers. Welcome to contact us for tech support.
GAOMON After-sale service team: sevice@gaomon.net
1.2 Operation System & Art Program Compatibility.
1.2.1 OS Compatibility
GAOMON PD1610 Pen Display is NOT a standalone product. It cannot work alone.
It has to be connected to a laptop or desktop computer which runs Windows 7 or
above version OS, or Mac 10.12 or above version OS. It doesn’t work with
Chrome OS, or Linux Os.
If you are using Windows or Mac OS, please download driver here:
https://gaomon.net/
1.2.2 Art Program Compatibility
Our tablets are compatible with most drawing software. Free software like
Kriti, gimp, fireplace, Madibeng, inscape, blender, etc. Or paid software like
photoshop, adobe illustrator, clip studio paint, sketchbook, Sai version2,etc.
For more details, please refer to the Compatibility file.
1.2.3 E-Learning Software Compatibility
GAOMON PD1610 is compatible well with distance learning software Blackboard
Collaborate Ultra ,Whiteboard in Zoom, Kaltura, Google etc.
1.3 Specifications & Features
PD1610 Product Information
Model| PD1610
Panel Size| 15.8 Inch
Color| Silver Grey
Digital Pen| Art Paint AP51
Pen technology| Battery-free Electromagnetic Resonance
Pressure Sensitivity| 8192 Levels
Pen Resolution| 5080 LPI
Resolution| 2560×1600（16:10）
Contrast Ratio| 1000:01:00
Gamut| 120%sRGB
Brightness| 220cd/m2
Display Color| 1.07B(8bit+FRC)
Viewing Angle| 89°/89°(H)/89°/89°(V) (Typ.) (CR＞10)
Dimension| 429.8269.811.5 mm
Working Area| 344.8× 215.5 mm
Accuracy| ±0.3mm
Sensing Height| 10mm
Report Rate| ≥266PPS
Signal Output| Mini HDMI、Type-C x 2
Prevent Glare| AG Film Applied Full-Laminated
OS Compatibility| Windows 7/macOS 10.12/Android or above
Art Program Compatibility| Free: krita, gimp, medibang, fire alpaca, etc
Paid: Photoshop, Adobe illustrator, adode premiere,
adobe after effect, sai version 2, clip studio paint, etc
What’s in the box?| Pen Display PD1610 x 1
Digital Pen AP51 x 1
Pen Holder SH01 x 1
Pen Nibs x 8
Pen Nib Clip x 1
Stand GMS02 x 1
HDMI to mini HDMI cable x 1
USB-A to type-C cable x 1
Full-featured Type-c cable x1
Quick Start Guide x 1//Warranty Card x 1
Guaranty| We cover 1 year warranty basing on non human made damage and non
accident damage.
GAOMON Service| service@gaomon.net
How to set up PD1610 on Windows/Mac?
2.1 How to set up on Windows OS?
-
Please well connect all of the cables: USB , HDMI, Power Cord.
-
Close all art programs and anti-virus program first.
Make sure there is no anti-virus program running here.(You can still run anti- virus program while the issue get confirmed and fixed) -
Please uninstall the previous GAOMON driver clearly first.
Go to Control Panel—Programs and Features—uninstall current exist GAOMON Driver–also make sure no other brands tablet driver. (VERY IMPORTANT). -
Download driver here: https://gaomon.net/ and install the driver.
Please right-click the driver setup icon, whose file extension is ‘.exe’, in the installation file and select ‘Run as administrator’ from the dropdown list.
(Run as an administrator before installation , not after installation.)
-
After installing GAOMON Driver, please test whether the pen can move cursor like a mouse normally.
If the pen can move cursor like mouse normally, you can customize express keys inside GAOMON Driver now. -
And please download drawing programs online to use with GAOMON PD1610.Our tablets are compatible with most drawing software. Free software like Krita, gimp, fireplaca, Meidibang, inscape, blender, etc. Or paid software like photoshop, adobe illustrator, clip studio paint, sketchbook, Sai version2,etc.
Any suggestions and questions, please feel free to tell us. You can find us from ► 【 GAOMON SUPPORT TEAM：https://www.gaomon.net/after-sales/ 】
2.2 How to set up on Mac OS ?
- Download driver here: https://gaomon.net/
— Click the installation package —-Drag ‘GAOMON Tablet ‘ icon upon ‘Applications’ and hold on for a while until it enters in ‘Applications’ folder—- Double click ‘GAOMON Tablet’ and select ‘Open’ to run the driver. Now the GAOMON Driver is installed.
If your Mac OS version are mac 10.14 , 10.15, Mac Big sur or above OS , please kindly remember to give GAOMON Driver permission to normally function on your mac. If your Mac OS is lower than Mac 10.14, please skip following part.
-
After installation, press one of the tablet express key and it will pop out a box ‘Accessibility Access’ .
Then click ‘Open System Preferences’ to bring out ‘Security & Privacy’ box. Don’t click “Deny”!
-
Click the lock icon and input your password–>Tick ‘Tablet Driver Agent’–> Click ‘ ＋’ and it will bring out another box.
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Go Applications–> find out ‘GAOMON Tablet’ and click ‘Open’
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Tick ‘GAOMON Tablet’ circled in red and click the lock icon. Then we can draw freely on the tablet.
Now you get the permission to use GAOMON Tablet Driver on your Mac OS.
Any suggestions and questions, please feel free to tell us. You can find us from ► 【 GAOMON SUPPORT TEAM：https://www.gaomon.net/after-sales/ 】.
2.3 How to set up with Android device?
Step 1: Buy a Type-C to Type-C cable (not included in the package);
Step 2: Connect the pen display to smart phone with the Type-C to Type-C
cable.
Note: In case there is no response on the screen or a flashing screen occurs,
it is suggested to reconnect the cable, and buy a power adapter (gauge: 5V;
not included in the package) for connection to the other type-C port on the
device to ensure the power sufficiency. For phone charging, charger that
supports PD protocol is suggested.
Note:
Please make sure your Android phone supports’Dex’,’Desktop’, or ‘TNT’ mode.
Visit GAOMON website for compatible phone models:
https://www.amazon.co.uk/dp/B0B6G1511C/
2.4 Two ways to connect PD1610 with Windows/mac computer
Scenario 1
Step 1: Connect the pen display to PC with the HDMI cable;
Step 2: Connect the pen display to PC with the Type-C male plug inserted into
the pen display, and the USB-A male plug inserted into the computer. (The red
USB-A male plug is for power supply)
Note: If there is no response on the pen display or a flashing screen occurs,
the other USB-A male plug left shall also be inserted into the PC or a power
adapter, and please make sure there are two USB-A ports on the PC.
If you use a desktop computer, please make sure to plug the HDMI cable into
graphic card, but not in mother board.
If there is no HDMI port on your computer, please buy extra HDMI adapter to
use with GAOMON PD1610. For example:
DVI to HDMI adapter, VGA to HDMI adapter, Display port to HDMI adapter, Type-C
to HDMI adapter.
Scenario 2
Step 1: Buy a Full-featured Type-C to Type-C cable (not included in the
package);
Step 2: Connect the pen display (both Type-C ports can do the work) to PC with
the Type-C to Type-C cable.
Note: Please make sure the Type-C ports of the PC supports USB3.1 and
DP1.2 protocol.
2.5 How to set up with game switch?
Step 1: Buy a Type-C to Type-C cable (not included in the package);
Step 2: Connect the pen display to game switch with the full-featured Type-C
to Type-C cable.
Step 3: Connect the Type-C to Dual USB-A Cable to the provide power for
PD1610. The red USB-A male plug is for power supply
2.6 OSD Setting & How to adjust Color?
OSD Settings
- When the headphone jack is not connected, the thumbwheel switch can be used to wheel up/ down to increase/decrease the display brightness;
- When the headphone jack is connected, the thumbwheel switch can be used to wheel up/down the volume;
- Press the thumbwheel switch lightly to call up the OSD menu, where the power button will therefore be used for auto-setting. Users can wheel the thumbwheel switch up for increase and down for decrease;
MENU: call up the OSD menu/OK;
AUTO: return to the previous page when the OSD menu is running;
+: navigate upwards or increase the value when the OSD menu is running;
– : navigate downwards or decrease the value when the OSD menu is running;
Quit OSD: Press the power button to quit the OSD menu.
How to Adjust Color?
Please kinldy note that, Actually the color difference exists in every
monitors. Even it is the same computer brand and same model, there exists
certain color difference between 2 computers monitors. But if the color
difference is too large which exceed the range, we can try to adjust it.
Please adjust the color by followings: Go to RGB-Color–Color Effect–Enter
”USER”–Then you can adjust the hue & saturation of RGBCYM here.
Any suggestions and questions, please feel free to tell us. You can find us
from ► 【 GAOMON SUPPORT TEAM：https://www.gaomon.net/after-sales/ 】
Displaying Issues & Solutions.
3.1 How to do when it’s indicating ”No Signal–Saving Power”
Firstly, please kindly note that ‘‘No Signal’’ issue is related to the HDMI
connection. Please make sure the HDMI cable is well connected between PD1610 &
computer.
Secondly, If you use windows computer, please press ‘‘Windows +p’’ on
keyboard, and make sure to choose Duplicate or Extended mode. Don’t choose
‘‘Projector Only’’ or ‘‘Computer Only’’ . Otherwise it will cause no signal
problems.
Thirdly, Is there an HDMI interface on the computer? Or are you using a HDMI
adaptor?
If you are using a HDMI adaptor, please make sure it’s not USB to HDMI
adapter. USB is mainly for data transmission.
It’s not good for video/signal transmission. We recommend you to use
DVI/VGA/Display port/type-c to HDMI adapter depending on whichever is on your
device.
Fourthly, please find/borrow another computer which comes with a HDMI port to
test. Please make sure to plug the HDMI cable into graphic card, but not in
mother board.
If the No Signal issue remains after trying above solutions, please take a video and send to GAOMON SERVICE. We will apply warranty and make everything right for you. Don’t worry!
3.2 How to do when it’s all black without displaying anything, and no indicator light.
- Please kindly note that, if it doesn’t display anything and no indicator light, it should be related to the power cord connection. Please kindly check whether you have well connected the power cord.
- Please change a different electricity socket.
- If the issue still remains, please take a video and send to GAOMON SERVICE. We will apply warranty and make everything right for you. Don’t worry!
3.3 How to do when the PD1610 only displays wallpaper of computer,
without any applications?
If PD1610 only shows the wallpaper of your computer, but without any programs,
it is actually the normal situation of the extend mode. You can set Duplicate
Mode if you are not familiar with Extend Mode. So PD1610 will display exact
same with your computer monitor.
Duplicate on Windows:
Please press ‘’Windows +p’’ on keyboard, and make sure to choose Duplicate
mode
Duplicate on Mac:
Set Mirror Mode: Click on the Apple icon in the top left corner，—“System
preference ”—choose “Display’’ –Select the ‘’Mirror Display.’’
Pen Issues & Solutions
4.1 How to do when GAOMON Driver indicating ”No Device Detected” and Pen not Working?
- Please kindly note that it’s usually related to the USB connection. Please kindly make sure the USB cable is well connected between PD1610 and computer.
- Please change a different USB port on your computer to test.
- Please test on another computer. No need install GAOMON Driver. Let’s see whether the pen can respond when without GAOMON Driver installed on another computer.
- If the issue remains, please kindly give test result to GAOMON SERVICE. We will apply warranty and make everything right for you. Don’t worry!
4.2 How to do when the cursor is moving on the computer monitor but not
on PD1610?
If the PD1610 only shows the wallpaper of your computer, but without any
programs, it is actually the normal situation of the extend mode.
And meanwhile if the cursor moves on computer monitor instead of on tablet
monitor, you are choosing the computer monitor as work area inside GAOMON
driver right now, but not setting the PD1610 as work area. So the cursor moves
on computer monitor only.
Solution 1: Please open GAOMON Driver–Work Area–Choose PD1610 as work
area–Save — Now you can use the mouse to move the cursor from computer monitor
to PD1610 to work.
Solution 2: If you are not familiar with Extend Mode. So PD1610 will display
exact same with your computer monitor.
Duplicate on Windows:
Please press ‘‘Windows +p’’ on keyboard, and make sure to choose Duplicate
mode
Duplicate on Mac:
Set Mirror Mode: Click on the Apple icon in the top left corner,— ‘‘System
preference’’ — choose ‘‘Display’’ –Select the ‘‘Mirror Display.’’
4.3 How to do when the issue only happens in Clip Studio Paint?
Step 1: Please set inside Clip Studio Paint according to following path.
Preference –Tablet –Win tab
Preference–Performance–Allocate to application–100%
Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure
no other brands tablet driver installed
on your computer please.
4.4 How to do when the issue only happens in GMIP?
Step 1: Please set inside GIMP according to following path.
GIMP– Edit–Input Devices–Mode: Screen ( remember to select Screen Mode for all
of three )—Save.
Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure
no other brands tablet driver installed on your computer please.
4.5 How to do when the pen only lags in Photoshop ?
Step 1: Please try to reinstall GAOMON Driver. Make sure no other brands
tablet driver installed on your computer
please. Step 1: Please set inside Photoshop according to following path.
Step 2: Edit–Preference– Unchek ‘’Use Graphics Processor’’
Step 3: Create a new canvas and zoom in it to 100%.
Step 4: click “Reset Brushes” in brush settings. (As following picture)
4.6 How to calibrate pen cursor?
Step 1: please set your computer under Duplicate Mode/Mirror Mode and test
whether the issue remains.
Windows OS: Press ”windows +p” — choose ”Duplicate”.
Mac Os: System Preference”——Choose “Displays”—– Click “Arrangement”—-Click the
“Mirror Displays”
Step 2: if the same issue still exist under Duplicate/Mirror mode, please try
to calibrate during GAOMON Driver:
-Please hold the pen more vertically when calibrate in driver. Don’t tilt the pen too much.
– If still cannot get close as you want, try to click ”restore default”
directly and no need to click that 9 points
Step 3: If the issue still happen, please kindly give following test results to GAOMON SERVICE, and let us give you detail solution by email.
-
Do you use windows or mac OS? Which OS version? desktop or laptop?
-
Does the cursor offset issue occurs in the drawing programs only or it happens everywhere?
If it happens in drawing programs only, please tell me which programs have you tested and which version of them? -
How much mm is the distance/gap between the pen nib and cursor? take a video of the it , let us see whether it is within the normal range.
-
Are you left or right hand user?
-
Are the tablet express keys on your left side or right side?
Other FAQS
5.1 How to Customize Express Key Functions in Difference Drawing Programs ?
Please connect us ► 【 GAOMON SUPPORT TEAM：https://www.gaomon.net/after-
sales/ 】.
5.2 How to sign/write on Microsoft office files: Word/Excel/PowerPoint &
**OneNote?**
GAOMON PD1610 supports to write, sign, comment, annotate on Microsoft Office
Files like using a real pen on real paper. All solutions in this article are
based on the version of Microsoft Office 2016, but the steps are similar in
other versions.
5.2.1 In Word document
–How to draw with digital pen in the comment area of Word file?
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Connect GAOMON PD1610 to computer..
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Open a document that you want to deal with.
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Click on the item ‘Review’. We can use the tablet pen to control the cursor.
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Find the icon ‘ink : a pen shape tool on a folded paper with a star at the corner.
In Office 2016, there are three icons related with ‘ink comment ‘ . One is ‘ink comment’ to add a new comment; one is ‘pen style and ; the other is ‘ink comment . -
Click ‘ink comment’ and then a comment box will appear in the right area. You can use the tablet pen to draw freely in this comment box. A handwritten ‘GAOMON’ is in the comment area for your reference:
–How to highlight and sign your name on Word file?
- After well connected PD1610 to computer, please open the Word document.
- Click ‘Review’ and click ‘Start Inking’.
- Tips: The wide pen is a highlighter. The narrow pen is for drawing. Here are highlight and underlines for your reference:
5.2.2 In Excel.
- After well connected PD1610 to computer, please open the Excel file.
- Click ‘Review’ and click ‘Start Inking’, then we can draw on excel files with digital pen freely.
Note: All the drawing you have made will disappear (in fact, being hidden) if you clicked ‘show ink’ . Reclick to make all of them appear.
5.2.3 In OneNote.
- After well connected PD1610 to computer, please open OneNote.
- Now you can use GAOMON pen to draw freely now. The item ‘Draw’ can help us to adjust the pen and color.
5.2.4 In PowerPoint.
- After well connected PD1610 to computer, open PowerPoint.
- Click the item ‘Review’ and then click ‘Start Inking’, now we can draw on PowerPoint.
5.3 How to Comment, Highlight and Sign/Draw on PDF (Acrobat Reader DC)?
All solutions in this article are in Acrobat Reader DC. In other PDF programs,
the steps resemble.
5.3.1 How to sign/write on PDF?
- Make sure the cable well connected.
- Open the Acrobat Reader DC and a PDF file that you want to sign your name. Here is an example.
- Click ‘Tools’ and then find the item ‘Fill & Sign’ from the ‘Tools’ menu, open it.
- Click the item ‘Sign’, then choose ‘Add Signature’.
- Click the item ‘Sign’, then choose ‘Add Signature’.
- Click ‘Draw’, then you can use GAOMON stylus to write–click ‘Apply’ to save it.
- The signature can be placed anywhere in the PDF after saving it. For example, put the signature at the place that mark ‘8’: choose ‘Sign’, click that place, then signature comes out
5.3.2 How to use GAOMON tablet to draw, comment on or highlight PDF files
After connecting PD1610 to computer, open the Acrobat Reader DC too.
- Click ‘Tools’ — find ‘Comment’ , open it.
- Click ‘Draw free form’ that marked as ‘3’ in below picture to draw .We can select a color and line thickness from the icon that marked as ‘4’
- The ‘Draw free form’ option makes you can use the tablet pen to draw words freely on PDF files, just like to draw on a canvas. Here is an example, uses GAOMON tablet pen to draw ‘Gaomon’ and ‘Clarlse’ on this PDF.
- The ‘Draw free form’ option also makes you can use the tablet pen to draw, line, circle or mark out the important content.
- Move the cursor on the circled pen and click it. Then you can use the tablet pen to highlight the content you want.
5.4 How to use Duplicate Mode & Extend Mode
Duplicate Mode: The PD1610 will display exact same with your computer monitor.
Extend Mode: The PD1610 will display wallpaper of your computer only. When you
draw on PD1610, the computer monitor can display separately.
5.4.1 Duplicate Mode
Duplicate on Windows:
Please press ‘’Windows +p’’ on keyboard, and make sure to choose Duplicate
mode
Duplicate on Mac:
Set Mirror Mode: Click on the Apple icon in the top left corner，—“System
preference ”—choose “Display’’–Select the ‘’Mirror Display.’’
5.4.2 Extend Mode
Extend on Windows:
- Please press ‘’Windows +p’’ on keyboard, and make sure to choose Extend mode
- Open the GAOMON driver , choose GAOMON tablet as ‘’Current Display’’.
- Now you can use the mouse to move the application from computer monitor to GAOMON monitor to work.
Extend on Mac:
- Set mirror Mode: Click on the Apple icon in the top left corner，— “System preference”—choose “Display’’–Unselect the ‘’Mirror Display.’’
- Open the GAOMON driver , choose GAOMON tablet as ‘’Current Display’’. it’s usually”Disaplay2”. Then click apply.
- Now you can use the mouse to move the application from computer monitor to GAOMON monitor to work.
How to contact GAOMON service team?
Service Email: service@gaomon.net
Suni@gaomon.net
Official Web: https://www.gaomon.net
More FAQs: https://blog.gaomon.net/faq-list/ or
https://www.gaomon.net/question/
References
- Frequently Asked Questions | GAOMON
- GAOMON | Innovative Pen Tablets and Displays for Beginners
- GAOMON PD1610 Drawing Graphics Tablet with 2.5K QHD 120% sRGB Full Lamination Screen, 8192 Levels Upgraded Battery-free Stylus, Tilt Function Support, for Windows, Mac, Android: Computers & Accessories
- GAOMON | Innovative Pen Tablets and Displays for Beginners
- Support : Gaomon