GAOMON S830 Pen Tablet User Manual

June 12, 2024
GAOMON

GAOMON S830 Pen Tablet logo

GAOMON S830 Pen Tablet

GAOMON S830 Pen Tablet product

Product Information:

  • Model: S830
  • Brand: GAOMON
  • Color: Black
  • Digital Pen: Art-paint AP32
  • Pen technology: Battery-free Electromagnetic Resonance
  • Pressure Sensitivity: 8192 Levels
  • Pen Resolution: 5080 LPI
  • Press Key: 4 Programmable Press Keys
  • Dimension: 2352157.5 mm / 9.258.460.29inch
  • Working Area: 172.3107.7mm/ 6.784.24inch
  • Working Area (Phone Mode): 107.7*60.6mm
  • Tilt Support: Yes
  • Accuracy: 10mm
  • Sensing Height: 169
  • Report Rate: 266PPS
  • Signal Output: Micro USB
  • Weight: 346g
  • OS Compatibility: Windows 7 and above, Mac OS 10.12 and above, Android 6.0 and above (Support OTG function)
  • Art Program Compatibility: Free: gimp, firealpaca, krita, medibang, etc. Paid: Photoshop, Adobe illustrator, adobe premiere, adobe after effect, Sai version 2, clip studio paint, etc
  • What’s in the box? Pen Tablet S830, Artpaint AP32, Micro USB Cable, Pen Nib*8, Nib Clip, Pen Nib Sleeve, Quick Start Guide, Bookmark
  • Guaranty: 1 year warranty on non-human made damage and non-accident damage

Product Usage Instructions:

How to set up S830 on Windows OS:

  1. Please ensure that the USB cables are properly connected.
  2. Close all art programs and anti-virus program before proceeding. Make sure no anti-virus program is running.
  3. Uninstall the GAOMON driver from Control Panel > Programs and Features. Remove all GAOMON drivers and ensure that no other brands’ tablet driver is installed.
  4. Download the driver from: https://GAOMON.net/ and install it.

Warranty & Compatibility & Specification of S830

Warranty Policy.

1 Year Warranty: We cover 1 year warranty for non-human made damages or accident damages . For example, losing the accessories are not within the range.
Lifetime Tech Support: We offer lifetime tech supports to our customers. Welcome to contact us for tech support.
GAOMON After-sale service team:
Operation System & Art Program Compatibility.
OS Compatibility
GAOMON S830 pen tablet is NOT a standalone product. It cannot work alone. It has to be connected to a laptop or desktop computer which runs Windows 7 or above version OS, or Mac 10.12 or above version OS, or Android 6.0 and above(The Android device also need to support OTG function). It doesn’t work with Chrome OS, or Linux Os.
If you are using Windows or Mac OS, please download driver here: https://GAOMON.net/
GAOMON S830 Pen Tablet 1Art Program Compatibility
Our tablets are compatible with most drawing software. Free software like Krita, gimp, fireplaca, Meidibang, inscape,blender,etc. Or paid software like photoshop, adobe illustrator, clip studio paint, sketchbook, Sai version2,etc.
For more details, please refer to the Compatibility file.
E-Learning Software Compatibility
GAOMON S830 is compatible well with distance learning software Blackboard Collaborate

Specifications & Features

S830 Product Information

Model| S830
Brand| GAOMON
Color| Black
Digital Pen| Art-paint AP32
Pen technology| Battery-free Electromagnetic Resonance
Pressure Sensitivity| 8192 Levels
Pen Resolution| 5080 LPI
Press Key| 4 Programmable Press Keys
Dimension| 2352157.5 mm / 9.258.460.29inch
Working Area| 172.3107.7mm/ 6.784.24inch
Working Area(Phone Mode)| 107.760.6mm (16:9)
Tilt Support| ±60°
Accuracy| ±0.3mm
Sensing Height| 10mm
Report Rate| ≥266PPS
Signal Output| Micro USB
Weight| 346g
OS Compatibility| Windows 7 and above, Mac OS 10. 12 and above, Android 6.0 and above(Support OTG function)
Art Program Compatibility| Free : gimp, firealpaca, krita , medibang, etc.
Paid:  Photoshop, Adobe illustrator, adobe premiere, adobe after effect, Sai version 2, clip studio paint, etc
What’s in the box?| Pen Tablet S830, Artpaint AP32, Micro USB Cable, Pen Nib
8, Nib Clip, Pen Nib Sleeve, Quick Start Guide, Bookmark
Guaranty| We cover 1 year warranty basing on non human made damage and non accident damage.

How to set up S830 on Windows/Mac?

How to set up on Windows OS?
  1. Please well connect the USB cables.

  2. Close all art programs and anti-virus program first.
    Make sure there is no anti-virus program running here.(You can still run anti- virus program while the issue get confirmed and fixed)

  3. Please uninstall the GAOMON driver clearly first if you have installed it before.
    Go to Control Panel—Programs and Features—uninstall all the GAOMON Driver–also make sure no other brands tablet driver. (VERY IMPORTANT).

  4. Download driver here: https://GAOMON.net/ and install the driver.GAOMON S830 Pen Tablet 3Please right-click the driver setup icon, whose file extension is ‘.exe’, in the installation file and select ‘Run as administrator’ from the dropdown list.
    (Run as an administrator before installation , not after installation.)GAOMON S830 Pen Tablet 3

  5. After installing GAOMON Driver, please test whether the pen can move cursor like a mouse normally. If the pen can move cursor like mouse normally, you can customize express keys inside GAOMON Driver now

  6. And please download drawing programs online to use with GAOMON S830.Our tablets are compatible with most drawing software. Free software like Krita, gimp, fireplaca, Meidibang, inscape,blender,etc. Or paid software like photoshop, adobe illustrator, clip studio paint, sketchbook, Sai version2,etc.

How to set up on Mac OS ?
  1. Download driver here: https://GAOMON.net/
    GAOMON S830 Pen Tablet 5

    • Click the installation package .
    • Drag ‘GAOMON Tablet ‘ icon upon ‘Applications’ and hold on for a while until it enters in ‘Applications’ folder.
    • Double click ‘GAOMON Tablet’ and select ‘Open’ to run the driver. Now the GAOMON Driver is installed.GAOMON S830 Pen Tablet 6
      GAOMON S830 Pen Tablet 7

If your Mac OS version are mac 10.14 , 10.15, Mac Big sur or above OS , please kindly remember to give GAOMON Driver permission to normally function on your mac. If your Mac OS is lower than Mac 10.14, please skip following part.

  1. After installation, press one of the tablet express key and it will pop out a box ‘Accessibility Access’ . Then click ‘Open System Preferences’ to bring out ‘Security & Privacy’ box. Don’t click “Deny”!GAOMON S830 Pen Tablet 8

  2. Click the lock icon and input your password–>Tick ‘TabletDriverAgent’–> Click ‘+’ and it will bring out another box.
    GAOMON S830 Pen Tablet 9

  3. Go Applications–> find out ‘GAOMON Tablet’ and click ‘Open’
    GAOMON S830 Pen Tablet 9

  4. Tick ‘GAOMON Tablet’ circled in red and click the lock icon. Then we can draw freely on the tablet. Now you get the permission to use GAOMON Tablet Driver on your Mac OS.

How to set up with Android device.
  1. Please use Android phone/tablet in portrait mode.
  2. Please make sure your phone/tablet OS is Android OS 6.0 or later, and supports OTG function.
  3. For some models, you need to go to phone or tablet “Settings”, then enable “OTG” function.
  4. You may need purchase a USB adapter to make GAOMON tablet connect with your Android phone/tablet. For example a Type-C to USB adapter, or Micro USB to USB adapter, depending on the USB type of your devices. Notice: For more information on enabling OTG function, please visit:GAOMON S830 Pen Tablet 11

Notes:

  1. The pen tablet can work without installing any driver into your phone/tablet.
  2. Once connected, the tablet will automatically enter the phone mode, in which the pen can only work in the left gray area(107.7*60.6mm).
  3. If it fails to recognize the tablet as the phone mode, please press the button , at the same time for 3 seconds to enter phone mode.
  4. Please note that the express keys on the pen tablet and the buttons on the pen are not supported in phone mode.

Pen Issues & Solutions

How to do when GAOMON Driver indicating ”No Device Detected” and Pen not Working?

  1. Please kindly note that it’s usually related to the USB connection. Please kindly make sure the USB cable is well connected between S830 and computer.
  2. Please change a different USB port on your computer to test.
  3. Please change a USB cable to have a test. Many other device use “Micro USB cable” too.
  4. Please test on another computer. No need install GAOMON Driver. Let’s see whether the pen can respond when without GAOMON Driver installed on another computer.
  5. If the issue remains, please kindly give test result to GAOMON SERVICE. We will apply warranty and make everything right for you. Don’t worry!

How to do when the issue only happens in Clip Studio Paint?

  • Step 1: Please set inside Clip Studio Paint according to following path.
    Preference –Tablet –Win tab
    Preference–Performance–Allocate to application–100%

  • Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed on your computer please.

How to do when the issue only happens in GMIP?

  • Step 1: Please set inside GIMP according to following path.
    GIMP– Edit–Input Devices–Mode: Screen ( remember to select Screen Mode for all of three )—Save.

  • Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed on your computer please.

How to do when the pen only lags in Photoshop ?

  • Step 1 : Please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed on your computer please. Step 1: Please set inside Photoshop according to following path.
  • Step 2 : Edit–Preference– Uncheck ‘’Use Graphics Processor’’
  • Step 3: Create a new canvas and zoom in it to 100%.
  • Step 4: click “Reset Brushes” in brush settings. (As following picture)GAOMON S830 Pen Tablet 12

GAOMON S830 & Osu! Gaming

S830 is plug and play. Once the USB cable is connected, it could move the cursor like mouse.
If you don’t need the pen pressure sensitivity or customizing the work area, express keys etc, you don’t have to install GAOMON driver. GAOMON S830 works very well in playing Osu!
How to do when the cursor gets stuck at left top corner when playing Osu!?
Solution: Please cancel the “Raw Input” in Osu while playing with drawing tablet.
Setting steps: Options–> Setting–> Mouse–> Cancel “Raw Input”.
If the issue remains, please kindy contact GAOMON SERVICE for further help. Don’t worry.GAOMON S830 Pen Tablet 13

Two Features of S830 which are good for playing Osu!

Programmable work area.
As we know, setting precise work area is very important when playing Osu! Here is the way to set work area.

  1. Adjust the working area by simply dragging the border line of the green rectangle. Taking the driver of version V.16.1 as an example.GAOMON S830 Pen Tablet 14
  2. By inputting specific numbers to set the work area.GAOMON S830 Pen Tablet 15
  3. Disable Pen Nib Function
    The GAOMON driver supports disabling the pen nib function, which could avoid randomly clicking while playing, which is recommended to use in Osu!GAOMON
S830 Pen Tablet 16

How to use S830 with Hawk driver in playing Osu!
Hawk Driver is broadly used and very popular among Osu! players. If you want to use hawk driver with GAOMON S830, please check detail steps here: https://blog.gaomon.net/article_hawku_driver_installation/z

Other FAQS

How to customize Express Key functions in GAOMON driver?

Firstly, please kindly note that express keys are substitute of keyboard keys. If keyboard keys can realize one function in a drawing program, the GAOMON tablet express keys can make it too.
For example, in Photoshop, keyboard key ‘‘e’’ can realize ‘‘eraser’’ function. If customize one GAOMON Tablet express keys as letter ‘‘e’’, it can realize ‘‘eraser’’ function inside Photoshop too.
How to set up Express Keys in a drawing programs

  1. Open the art program where you want to customize express keys, for example, krita. After you run this program, you can find it t the the upper right corner of GAOMON Driver. See picture below.GAOMON S830 Pen Tablet 17If there has no krita in the dropdown list, please click “Add a Program” and find it in the list.
    GAOMON S830 Pen Tablet 18

  2. Go to the “Pen Tablet” interface and click “Express Key” to start customizing the hotkeys.

  3. Click Cross Button to delete the default settings, and press the key on your keyboard to enter a valid key or a key combination.

  4. Remember to select “Enable Express Keys” after setting.GAOMON S830 Pen Tablet 19

How to set up Express Keys in other differnet drawing programs
If you want to set express key functions of another programs, like Photoshop, just open PS and choose it in the upper right corner of GAOMON driver. Now you can start setting as the above steps.
GAOMON S830 Pen Tablet 20 How to Export & Import Express Key file when changing a computer to use.
When you need change a computer to use your GAOMON Tablet, it’s very inconvenient to set up all express keys in different drawing programs again. The Export/Import function will save a lot of time.
In the “Settings” interface of GAOMON driver, there are three buttons: ‘Export’, ‘Import’ and ‘Default’.
Export : This button is used to export shortcut settings that you appoint to Express Keys as a file so you can save it in your computer folder.
Import : This button is used to import shortcut files that you have saved in a specific folder into GAOMON driver. Default : This button is to recover Express keys into default settings.
GAOMON S830 Pen Tablet 21After setting shortcuts in GAOMON driver, click ‘Export’ button. There will pop out a dialog box named ‘save as’. Type a name, eg. Krita Express Keys, into ‘File name’ box and click ‘save’, you will save shortcuts that you assign to Express Keys of S620 as a file, named Krita Express Keys.
GAOMON S830 Pen Tablet 22After finishing drawing in Krita, you changed to Photoshop. At the first time, you also need to appoint shortcuts that your Photoshop supports. Remember to save this shortcut settings as a file, here named as Photoshop Express Keys.
Now you need to draw in another computer. As you have saved the express key settings as file, so you don’t have to repeat the setting steps on the new computer.
Just send the Express key files that you saved before to the new computer. Click the “Import” button and it will bring up a box named ‘open’. Browse to find the file and click ‘Open’, then the setting is done. The Express Keys of GAOMON driver now changed into the settings you have saved in that file.GAOMON S830 Pen Tablet 23

How to sign/write on Microsoft office files: Word/Excel/PowerPoint &

OneNote?

GAOMON S830 supports to write, sign, comment, annotate on Microsoft Office Files like using a real pen on real paper. All solutions in this article are based on the version of Microsoft Office 2016, but the steps are similar in other versions.
In Word document
How to draw with digital pen in the comment area of Word file?

  1. Connect GAOMON S830 to computer..

  2. Open a document that you want to deal with.

  3. Click on the item ‘Review’. We can use the tablet pen to control the cursor.

  4. Find the icon ‘ink : a pen shape tool on a folded paper with a star at the corner.
    In Office 2016, there are three icons related with ‘ink comment’. One is ‘ink comment’ to add a new comment; one is ‘pen style and ; the other is ‘ink comment .

  5. Click ‘ink comment’ and then a comment box will appear in the right area. You can use the tablet pen to draw freely in this comment box. A handwritten ‘GAOMON’ is in the comment area for your reference:GAOMON S830 Pen Tablet 24

How to highlight and sign your name on Word file?

  1. After well connected S830 to computer,please open the Word document.
  2. Click ‘Review’ and click ‘Start Inking’.GAOMON S830 Pen Tablet 25
  3. Tips: The wide pen is a highlighter. The narrow pen is for drawing. Here are highlight and underlines for your reference:GAOMON S830 Pen Tablet 26

In Excel.

  1. After well connected S830 to computer,please open the Excel file.
  2. Click ‘Review’ and click ‘Start Inking’, then we can draw on excel files with digital penfreely.

Note: All the drawing you have made will disappear (in fact, being hidden) if you clicked ‘show ink’ . Re-click to make all of them appear.
GAOMON S830 Pen Tablet 27 In OneNote.

  1. After well connected S830 to computer,please open OneNote.
  2. Now you can use GAOMON pen to draw freely now. The item ‘Draw’ can help us to adjust the pen and color.GAOMON S830 Pen Tablet 28

In PowerPoint.

  1. After well connected S830 to computer, open PowerPoint.
  2. Click the item ‘Review’ and then click ‘Start Inking’, now we can draw on PowerPoint.GAOMON S830 Pen Tablet 29
How to Comment, Highlight and Sign/Draw on PDF (Acrobat Reader DC)?

All solutions in this article are in Acrobat Reader DC. In other PDF programs, the steps resemble.
How to sign/write on PDF?

  1. Make sure the cable well connected.

  2. Open the Acrobat Reader DC and a PDF file that you want to sign your name. Here is an example.

  3. Click ‘Tools’ and then find the item ‘Fill & Sign’ from the ‘Tools’ menu, open it.
    GAOMON S830 Pen Tablet 30

  4. Click the item ‘Sign’, then choose ‘Add Signature’.GAOMON S830 Pen Tablet 31

  5. Click the item ‘Sign’, then choose ‘Add Signature’.GAOMON S830 Pen Tablet 32

  6. Click ‘Draw’, then you can use GAOMON stylus to write–click ‘Apply’ to save it.
    GAOMON S830 Pen Tablet 33

  7. The signature can be placed anywhere in the PDF after saving it. For example, put the signature at the place that mark ‘8’: choose ‘Sign’, click that place, then signature comes out

How to use GAOMON tablet to draw, comment on or highlight PDF files
After connecting S830 to computer, open the Acrobat Reader DC too.

  1. Click ‘Tools’ — find ‘Comment’ , open it.
    GAOMON S830 Pen Tablet 34

  2. Click ‘Draw free form’ that marked as ‘3’ in below picture to draw .We can select a color and line thickness from the icon that marked as ‘4’

  3. The ‘Draw free form’ option makes you can use the tablet pen to draw words freely on PDF files, just like to draw on a canvas. Here is an example, uses GAOMON tablet pen to draw ‘Gaomon’ and ‘Clarlse’ on this PDF.GAOMON S830 Pen Tablet 35

  4. The ‘Draw free form’ option also makes you can use the tablet pen to draw, line, circle or mark out the important content.
    GAOMON S830 Pen Tablet 36

  5. Move the cursor on the circled pen and click it. Then you can use the tablet pen to highlight the content you want.

How to contact GAOMON service team?

Service Email: service@GAOMON.net
Official Web: https://www.GAOMON.net
More FAQs: https://blog.GAOMON.net/faq-list/ or https://www.GAOMON.net/question/

References

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