ADATA HM800 External Hard Drive User Manual

: June 14, 2024
: ADATA

Table of Contents

ADATA HM800 External Hard Drive
Product Information
Connect to a PC And TV
Value-Added Software
WARRANTY STATEMENT
ONLINE CUSTOMER SERVICE
ONLINE CUSTOMER SERVICE FAQ
SPECIFICATIONS
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ADATA HM800 External Hard Drive

ADATA-HM800-External-Hard-Drive-product

Product Information

Specifications

USB 3.0 Speed: 5Gbps
USB 3.1 Speed: 10Gbps
USB 3.2 Speed: 20Gbps
New Spec. Name – USB 3.2 Gen1
New Spec. Name – USB 3.2 Gen2
New Spec. Name – USB 3.2 Gen2x2
Marketing Name – SuperSpeed USB
Marketing Name – SuperSpeed USB 10Gbps
Marketing Name – SuperSpeed USB 20Gbps

Value-Added Software

TurboHDD: Increases file transfer rates for a high-performance experience
SecureDrive: Automatically encrypts your precious data
PC Clone: Provides various backup tools to keep content safe and accessible

Warranty Statement
For complete warranty terms and conditions, please refer to the warranty policy on the website. Warranty policy on the website supersedes any other information if there is a discretion.

Online Customer Service
ADATA online customer service is available for more efficient and effective service to our customers. Customers are able to receive quick responses regarding product usage and provide feedback to ADATA directly. ADATA welcomes any suggestions and will do our best to ensure customer satisfaction. Please contact us at: https://www.adata.com/en/support/hcs/

Exclusive Download
Download product drivers and various software utilities at https://www.adata.com/en/ss/software-3/

Compatible TVs and A/V devices
For a list of compatible TVs and A/V devices, visit our website: https://www.adata.com/en/support/online/

FAQs

Q: How do I connect the HM800 to a PC?
A: To connect the HM800 to a PC, follow these steps:

Ensure that your PC is powered on and running.
Locate the USB cable that came with the HM800.
Connect one end of the USB cable to the HM800.
Connect the other end of the USB cable to an available USB port on your PC.
Your HM800 should now be connected to your PC.

Q: How do I connect the HM800 to a TV?
A: To connect the HM800 to a TV, follow these steps:

Refer to your TV or A/V device manual for instructions on how to record videos to external devices like the ADATA HM800.
For a list of compatible TVs and A/V devices, visit our website: https://www.adata.com/en/support/online/

Q: How do I use TurboHDD?
A: TurboHDD is a value-added software that increases file transfer rates. To use TurboHDD, follow these steps:

Ensure that the HM800 is connected to your PC.
Open the TurboHDD software on your PC.
Follow the on-screen instructions to configure the settings and optimize file transfer rates.

Q: How do I use SecureDrive?
A: SecureDrive is a value-added software that automatically encrypts your precious data. To use SecureDrive, follow these steps:

Ensure that the HM800 is connected to your PC.
Open the SecureDrive software on your PC.
Follow the on-screen instructions to set up encryption and secure your data.

Q: How do I use PC Clone?
A: PC Clone is a value-added software that provides various backup tools. To use PC Clone, follow these steps:

Ensure that the HM800 is connected to your PC.
Open the PC Clone software on your PC.
Follow the on-screen instructions to set up backups and keep your content safe and accessible.

Connect to a PC And TV

For a list of compatible TVs and A/V devices, visit our website: https://www.adata.com/en/support/online/.
Refer to your TV or A/V device manual for instructions on how to record videos to external devices such as the ADATA HM800.

ADATA-HM800-External-Hard-Drive-fig-3

Value-Added Software

See preloaded files on the HM800 for more info on bundled software

WARRANTY STATEMENT

ADATA provides replacement or repair services for defective products to our customers within the applicable warranty period. Please note that ADATA is not responsible for providing free repair if the product defect is caused by any of the following factors:

Damage caused by natural calamity or any inappropriate usage.
The product has been repaired or taken apart by unauthorized personnel.
The warranty label is altered, damaged, or missing.
The product serial number does not conform to records in our system or the label has been altered.
Products purchased from unauthorized agents. This limited warranty covers only the repair or replacement of defective ADATA products. ADATA is not liable for, and does not cover under warranty, any loss of data or any cost associated with determining the source of system problems or removing, servicing, or installing ADATA products. ADATA warranty policy applies only to the repair or replacement of ADATA products.

ONLINE CUSTOMER SERVICE

ADATA online customer service is available for more efficient and effective service to our customers. Customers are able to receive quick responses regarding product usage and to provide feedback to ADATA directly. ADATA welcomes any suggestions and will do our best to ensure customer satisfaction. Please contact us at: https://www.adata.com/en/support/hcs/.

EXCLUSIVE DOWNLOAD:

Download product drivers and various software utilities at https://www.adata.com/en/ss/software-3/
Please refer to https://www.adata.com/en/ss/prowar/ for complete warranty terms and conditions.
The warranty policy on the Website supersedes any other information if there is a discrepancy.