ADATA AHC300E-2TU31-CGN Eco External Hard Drive User Guide

: June 15, 2024
: ADATA

Table of Contents

ADATA AHC300E-2TU31-CGN Eco External Hard Drive
Product Information
Product Usage Instructions
External Storage to Host Connection
Operating Environment
Value-Added Software
Warranty Statement
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ADATA AHC300E-2TU31-CGN Eco External Hard Drive

Product Information

The product is an external storage device that can be connected to a host device using various types of USB cables. It is compatible with both Windows and Mac OS host devices. The product comes in two variants: External HDD/SSD and External SSD.

The package includes different types of USB cables, such as Micro-B to A Cable, USB-C to A Cable, and USB-C to C Cable, which can be used to connect the external storage device to the host device.

It is important to note that the compatibility between external storage devices and host devices may vary due to factors such as system configurations. In some cases, there may be insufficient power when connecting to a USB 2.0 host device, which can render the device unusable. In such cases, a USB Y-cable should be purchased. Additionally, if connecting to a Mac OS host device, reformatting of the external storage device may be required.

For more detailed information about the specifications of each cable, please refer to the information on their respective packaging.

The product also includes value-added software called Backup ToGo, which provides backup functionalities.

Product Usage Instructions

Connect the external storage device to your PC using the appropriate USB cable based on your host device’s port type (Micro-B to A Cable, USB-C to A Cable, or USB-C to C Cable).
Visit ADATA’s website to register your product and download the software and operation guide.
Perform the installation of the software according to the provided requirements.

Please note that ADATA provides replacement or repair service for defective products within the applicable warranty period. However, free repair services are not provided if the product defect is caused by natural calamity, inappropriate usage, unauthorized repairs, altered or damaged warranty label, non-conforming serial number, or if the product was purchased from unauthorized agents.

For warranty information and technical support, please visit ADATA’s website.

External Storage to Host Connection

USB Data Transfer Cable

*For more details about the specifications of each cable, please refer to the information on their respective packaging.

Note

Compatibility between external storage devices and host devices may vary due to factors such as system configurations.
There may be insufficient power when connecting to a USB 2.0 host device. This may cause it to be unusable. In this case, please purchase a USB Y-cable.
If your are connecting to a Mac OS host device, you may need to reformat the external storage device.

Operating Environment

External Hard Drive
Operating temperature 5°C to 50°C Storage temperature -40°C to 60°C Storage humidity 10% to 90% RH
External Solid State Drive Operating temperature 5°C to 35°C Storage temperature -40°C to 60°C

Value-Added Software

Backup ToGo

Connect the external device to your PC
Go to ADATA’s website to register your product and download the software and operation guide
Perform installation according the requirements

ADATA-AHC300E-2TU31-CGN-Eco-External-Hard-Drive-fig-2

Warranty Statement

ADATA provides replacement or repair service for defective products to our customers within the applicable warranty period. Please note that ADATA is not responsible for providing free repair services if the product defect is caused by any of the following factors:

Damage caused by natural calamity or inappropriate usage.
Product has been repaired or taken apart by unauthorized personnel.
The warranty label is altered, damaged or missing.
Product serial number does not conform to records in our system or the label has been altered.
Products purchased from unauthorized agents.

This limited warranty covers only repair or replacement of defective ADATA products.
ADATA is not liable for, and does not cover under warranty, any loss of data or any cost associated with determining the source of system problems or removing, servicing or installing ADATA products. ADATA warranty policy applies only to repair or replacement of ADATA products.

Online Customer Support
For warranty information and technical support, please visit: https://www.adata.com/us/support/

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