Aqua Creek Products F-VGRPL The Mighty Voyager Pool Lift Owner’s Manual

June 4, 2024
Aqua Creek Products

Aqua Creek Products F-VGRPL The Mighty Voyager Pool Lift

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Mighty Voyager Portable Lift

IMPORTANT SAFETY INSTRUCTIONS

When installing and using this electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING
WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Never operate the lift without the 900 pounds of counterweight in the ballast tank. Only sand should be used in the ballast tank. No other materials (i.e. rocks, dirt, etc.) shall be used.
Do NOT operate lift unless both outriggers are deployed.
Check the unit periodically for signs of deterioration: Keep all nuts, bolts, and screws tight to be sure the lift is in safe working condition.

SAVE THESE INSTRUCTIONS
Affix supplied ADA POOL/SPA LIFT sign in a location visible from the lift at all times.
Rechargeable batteries are to be removed from the appliance before being charged. Batteries are to be inserted with the correct polarity. If the appliance is to be stored unused for a long period of time, the batteries should be removed and stored on the wall mounted charger to maintain the battery charge. The supply terminals are not to be short-circuited.

REDUCE THE RISK OF DROWNING!
Supervise children at all times.
No jumping or diving from the lift.
Seat may be hot, use caution when entering.
Keep covered when not in use. Inspect and clean before use.
INDOOR BATTERY CHARGER:
AMPERAGE = 0.65 FREQUENCY = 60

Mighty Voyager Components

  1. MIGHTY VOYAGER LIFT
  2.  BALLAST TANK
  3.  BALLAST TANK LID
  4. OUTRIGGER
  5. VITO BATTERY CHARGER
  6.  VITO 24V BATTERY
  7. LINAK HANDSET REMOTE
  8.  SEAT BELT
  9. 4” PVC INSERT
  10. 2 1/2” HEX BOLT
  11. 1/2” FLAT WASHER
  12. VITO BATTERY TEST CABLE
  13. *ADA LIFT SIGN
  14.  *LUBRICANT PACKET
  15.  *900LBS OF SAND (NOT INCLUDED)
  • ITEMS NOT SHOWN

Installation: ADA Guidelines

ADA REQUIREMENTS:
The Mighty Voyager Lift is completely ADA compliant when installed correctly. The installation must meet the following requirements:

  • Clear deck space dimensions (see FIGURE 1)
  • Centerline of seat 16 inches minimum from the pool edge
  • Deck slope no greater than 1:48
  • The seat must go at least 18 inches into the water. The lift should be installed at a location with 44 inches to 48 inches of depth (deck to pool floor)

*Setback distance will vary on curved walls, contact Aqua Creek
NOTE: The FIXING BOLT is used to fi x the portable lift in place and to ensure that it remains in an ADA approved location. This makes the lift fully ADA compliant.

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Mighty Voyager Assembly Instructions

NOTE:
Assembly will require eighteen (18) 50lb bags (900lbs) of sand, not supplied with the lift.
DO NOT USE LIFT WITHOUT SAND AS A COUNTERWEIGHT! DO NOT USE ANY MATERIAL OTHER THAN SAND AS A COUNTERWEIGHT!

  1. Remove the lift from the packaging. Slide the chair and chair cradle through the bottom of the head casing and attach using the supplied snap pin. Slide the footrest assembly into the chair tube and attach using the supplied knob screw (be sure the plastic insert is fully installed in the chair tube and that the hole in the insert and in the bottom of the chair tube are aligned). See FIGURE 2 below.

  2. Remove the ballast lid and fill the ballast tank with 900 pounds of all-purpose sand (the sand should come to the bottom of the lip where the ballast tank lid sits, see picture below). Once all the sand has been poured in, screw the lid back in place on top of the tank.
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  3.  Attach the seat belt through the loops in the seat base and pinch the hook & loop material together. See diagram to right.

  4. Place the battery on the charger and bring to a full charge.

  5. Remove the fully charged battery from the charger and install it on top of the control box. The battery will line up with the control box, and will ‘click’ when it properly locks in place. Apply dielectric grease to the plug terminals, including the oring seal, and then connect the battery cable to the control box cable. NOTE: To extend battery life, always store battery on the charger when the lift is not in service.

  6. Roll the lift to the area near the pool where it is to be used and then lock the rear casters.

  7. Deploy both outriggers and twist the pressure foot on either side until they come into contact with the ground. DO NOT OPERATE LIFT UNLESS OUTRIGGERS ARE DEPLOYED!See FIGURE 3 below.

  8. Operate the lift without a load to verify that the lift will operate properly in the selected location. Check that there is enough clearance between the lift seat and the pool wall as the chair extends into the water.

  9. When lift is confirmed to be in a proper location, a facility may choose to install a fi xing kit. A fi xing kit will affi x the lift to the deck and is required for most commercial applications to be ADA compliant. See following page for detailed instructions.

Mighty Voyager Fixing Kit Installation Instructions

TOOLS REQUIRED:

  • Core-drilling rig
  • 1-1/4” diameter core-drill
  • 3/4” wrench or socket
  • 2-part construction epoxy or equivalent
  • Tape measure
  • Marking pen

NOTE: Fixing Kit installation is only required for ADA applications.

  1. Determine the location of the anchor insert, allowing for the ADA compliant clear deck space. (see FIGURE 1, page 4)
  2. Mark the location for the 1-1/4 inch x 4 inch deep anchor hole. Using a core-drill, drill a 1-1/4 inch diameter, 4 inch deep hole at the marked location.
  3. Dry-fi t the anchor insert to make sure it fits flush with the deck surface.
  4. Fill the hole 1/2 full with epoxy (or equivalent). Install the anchor insert flush with the deck surface and clean off any excess. Allow 24 hours for the epoxy to cure.
  5.  Roll the portable cart over the installed anchor. Align the anchor with the U-bracket.
  6. Drop the fixing bolt into the U-bracket and, by hand, start to thread into the anchor insert. If needed, adjust the alignment of the lift.
  7.  When properly aligned, complete threading with a 3/4 inch wrench or socket. Tighten until the bolt just touches the fl at washer. DO NOT OVERTIGHTEN.
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Footrest Installation Instructions

The Aqua Creek footrest assembly is designed to fi t under the chair and is installed inside the 2” square tubing that supports the chair from underneath. To install the footrest:

  1. Insert the footrest assembly into the 2 x 2 square tube that supports the chair until the plastic insert of the footrest assembly sits flush against the end of the 2 x 2 tube.
  2. Using the supplied 1/4” hardware, fasten the largest assembly to the 2 x 2 tube.
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Basic Troubleshooting

Problem: The lift won’t move.
Solution:

  1. Make sure the cords are properly plugged in:

Check the ends of the cords for corrosion or damage. The cord plugs should be recessed into the outlet. You should feel them pop into place when they are correctly inserted.

  1.  Check the contact points:

  2. Make sure the battery is fully charged:
    The Charger is ON when the green light is glowing
    The Battery is CHARG-ING when the orange light is glowing
    When the Battery is fully charged the orange light will stop glowing

Problem: The lift stopped moving and is stuck.
Solution:

  1. Press the Emergency button
    Press the emergency retract button on the front of the control box to retract the lift.
    Note: the lift will not retract if the battery is not fully charged or if the control box is not working. The emergency but-ton only overrides the remote handset.

Note: If you feel your lift is malfunctioning due to a faulty battery or connections, contact Aqua Creek Products for a testing kit.

Battery Test Cable Instructions

WARNING! DO NOT ATTEMPT TO DIRECTLY PROBE THE BATTERY CONNECTOR TO TEST VOLTAGE. THIS MAY CAUSE PERMANENT DAMAGE TO THE BATTERY! USE THE SUPPLIED BATTERY TEST CABLE ONLY FOR CHECKING THE BATTERY VOLTAGE!
The Aqua Creek 24V battery has a cable and connector for connecting to the control box or to the battery charger. The battery connector is not suitable to check the battery voltage, as it is very hard to probe the connector without shorting-out the battery, which will cause damage. For this reason, a separate battery test cable is provided. To safely check the battery voltage, use a voltmeter or multi-meter with standard test probes, and insert the probes into the test cable as shown below.Aqua-Creek-Products-F-VGRPL-The-
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Pinch Point Locations

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Proper Care of Pool & Spa Lifts

PROCEDURE| BEFORE
EACH USE| DAILY| WEEKLY| MONTHLY
---|---|---|---|---
Check battery level indicator on control box| ü| | |
Run the lift through a complete test cycle (fully extend actuator) to verify it is functioning properly| ü| | |
Wash lift with fresh water and dry with clean, soft, non-abrasive cloth| | ü| |
Recharge battery| | ü| |
Visually inspect lift for damage, corrosion, and loose or missing hardware| | ü| |
Check all contact points for damage and/or corrosion| | | ü|
Repair, clean, and apply dielectric grease to all contact points| | | ü|
Thoroughly clean lift frame and apply a liberal coat of car wax to maintain the lift’s finish| | | | ü
Check all warning and cautionary labels to make sure they are not faded or worn and replace as needed| | | | ü

PROPER CARE NOTES

  • Use only fresh water to wash your lift. Do not wash with pool water.
  • Use only clean, soft, non-abrasive cloths on your lift.
  • Do not store lift in pump room or near chemicals.
  • Do not allow children to play on or around this lift.
  • When cleaning the lift, do not spray water directly on control box or battery.
  • The lift may need to be bonded according to local code requirements.
  • If the lift is not used for extended periods, remove the battery from the lift and store it on the wall charger to maintain the batteries charge. The charger should be plugged in and in a climate controlled area.

STAIN REMOVAL TIPS:
To remove stubborn stains from finish, spray affected area with mild dish soap, rub briskly with a 3M Scotch Brite™ pad. Use white epoxy paint to touch up the finish. Apply wax to protect when dry.
For service and/or replacement parts, contact Aqua Creek Products
Toll free: 888-687-3552

Mighty Voyager Parts List

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Item # QTY PART # DESCRIPTION
1 1 VGR-CRT-00 VOYAGER CART ASSEMBLY
2 1 VGR-LFT-00 VOYAGER LIFT ASSEMBLY
3 1 MTY-900-00 MOTOR ASSEMBLY
4 2 BSH 10 X 3/8 #10-24 X 3/8 SOCKET HEAD CS
5 2 WF 10 #10 FLAT WASHER
6 4 BHW 1/4 X 3/8 1/4-20 X 3/8 HEX WASHER HEAD
7 1 94751A785 EXTERNAL RETAINING RING
8 1 INV01703 1” CLAMP ON SHAFT COLLAR
9 1 BEARING, ROLLER LM67048 ROLLER BEARING & RACE
10 1 K50X55X20H NEEDLE BEARING
11 1 93576A250 SPIRAL EXTERNAL RETAINING RING
12 1 F-MTMC MOTOR COVER
13 1 P-BBT-00 BALLAST TANK
14 1 P-BBTC-00 BALLAST TANK LID
15 2 VGR-300-00 OUTRIGGER ASSEMBLY

AQUA CREEK PRODUCTS, LLC LIMITED FIVE (5) YEAR WARRANTY:
MIGHTY VOYAGER POOL LIFT
(ITEM #’s F-VGRPL, F-VGRPL-T, F-VGRPL-G, F-VGRPL-C)

Aqua Creek Products, LLC (a.k.a. Aqua Creek) warrants to the original end user purchaser that products manufactured by Aqua Creek, when properly installed in accordance with assembly and installation instructions, and properly used and maintained, shall be free from defects in material and workmanship for a period of five (5) years from the date of original purchase, provided that Aqua Creek receives prompt notice in writing of any defect or failure and satisfactory proof thereof, with the following exception(s):
Exceptions:

  • All electrical components, including the linear actuator shall have the following warranty period:
    • Year 1-2: 100% Coverage
    • Year 3: 60% Coverage (Customer is responsible for 40% of replacement cost)
    • Year 4: 50% Coverage (Customer is responsible for 50% of replacement cost)
    • Year 5: 40% Coverage (Customer is responsible for 60% of replacement cost)
  • Hydraulic actuators and mesh slings shall have a warranty period of one (1) year from the date of original purchase.
  • Powder coat finish scratches, scrapes, corrosion, or dents from customers normal use, negligence, or abuse

This warranty specifically excludes reimbursement for labor to remove, repair, or install the product and any shipping charges. These warranties do not cover any damages due to accident, force majeure, act of nature, misuse, abuse, negligence or failure to properly maintain any products, or normal wear and tear from day to day operations. In the event that any products are altered, repaired, or improperly installed or improperly used by anyone without the prior written approval by Aqua Creek, all warranties are void. IMPORTANT: AMOUNT OF WEIGHT PLACED ON LIFT SHALL NOT EXCEED THE RATED LIFTING CAPACITY FOR THE LIFT. NEVER OPERATE THE LIFT UNDER LOAD IN A DRY POOL (WITH NO WATER IN THE POOL). It is the responsibility of the lift owner to verify the weight of the patron for warranty claim purposes and to ensure that the lift is not overloaded. Non-payment for product to Aqua Creek may void warranty.
To initiate a warranty claim, the owner of an Aqua Creek product must provide the place of purchase, in writing, with a full description of the product, its serial number, the dates of purchase and installation, and the exact nature of the defect. Within thirty (30) days after receipt of a written warranty claim by Aqua Creek, and barring any unforeseen delays, the place of purchase will be notified of Aqua Creek’s decision regarding the claim.
If requested by Aqua Creek, any defective product must be returned, freight prepaid by customer, to Aqua Creek’s designated factory location or duly appointed distributor for inspection and/or repair. Aqua Creek will, at its option, repair or replace the failed or defective item, and deliver the repaired product or replacement to the customer. All freight charges are the responsibility of the customer. Products returned to Aqua Creek for which Aqua Creek provides replacement under this limited warranty shall become the property of Aqua Creek. A new warranty period shall NOT be established for the repaired or replaced products. Such products shall remain under warranty only for the remainder of the original warranty period on the original products purchased.
This written limited warranty constitutes the final, complete and exclusive statement of warranty terms. No person or organization is authorized to make any other specific or implied warranties or representations on behalf of Aqua Creek.
THE WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, WHICH ARE HEREBY DISCLAIMED AND EXCLUDED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE.
THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF ANY AND ALL WARRANTIES WITH RESPECT TO THE PRODUCTS SHALL BE LIMITED TO REPAIR OR REPLACEMENT AT AQUA CREEK’S DESIGNATED FACTORY LOCATION, OR DULY APPOINTED DISTRIBUTOR, OR IN PLACE AT AQUA CREEK’S OPTION. IN NO EVENT SHALL AQUA CREEK’S LIABILITY EXCEED THE ENTIRE AMOUNT PAID TO AQUA CREEK BY THE ORIGINAL PURCHASER FOR THE FAILED OR DEFECTIVE PRODUCT.
IN NO EVENT SHALL AQUA CREEK PRODUCTS, LLC BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS LIMITED WARRANTY OR OTHERWISE.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

LIFT / INSPECTION INFORMATION

Test Date: For Additional Support Assistance Call:
Pool Lift Model Here: Toll Free: 888‐687‐3552
Serial Number: International: 1+ 406‐549‐0769
Inspected by:

Maintenance Notes

Please read and fill out all information carefully

Improper use and/or maintenance of a pool lift can lead to actuator and/or other mechanical failures and possible personal injury. Please read and follow the product operators’ manual and the instructions below.

  • NOTE: Completely cycle the lift without a load before each use to verify the lift is functioning
  • Product service life depends on the load characteristics, type and frequency of use, and the environment in which the product is being For example, persons not calmly sitting but falling down with their full body weight in the chair, or using the pool lift’s chair as a diving platform can cause premature actuator failure and/or possible personal injury.
  • Based on historical product service life analysis, Aqua Creek recommends replacing the actuator(s) and other electronic components after 5 years of service. Check component serial numbers and purchase records to verify the age of your components.
  • A functional weight lifting force of a maximum of 100 lbs must be periodically verified by applying a non‐live load (without a person) through the entire operating cycle of the lift. This process is performed in order to verify the smooth operation. Make note of any unusual noises or sudden movements coming from the actuator(s) or other components. Note: In some lifts, a sudden quick movement at the beginning of the cycle is normal but should smooth.
  • Creating a side load on the actuator by pushing and/or pulling on the actuator, especially under load conditions, can cause damage to the actuator and/or personal injury.
  • Electronic components are designed to be plug‐and‐play type There is no need to access the internal mechanisms in these components. The actuator, battery, and all electronic components may only be disassembled by authorized factory‐trained personnel. Disassembly of electronic components by improperly trained and unauthorized persons will void the warranty on those components.
  • The operator of the pool lift should never allow the pool lift to hit any stationary object either vertically or horizontally while operating a pool lift, e. walls, ceiling, pool/spa bench, etc.
  • For quick and accurate troubleshooting and inspections, we recommend having a voltage meter, Vito Battery Check Cable (Item F‐VTC002) and an Aqua Creek Test Light (Item F‐01TL) on hand as well as adequate test and replacement components.
  • Remove the pool lift from service immediately if any unusual noise is heard coming from the actuator such as grinding, popping or sudden inconsistent.
  • Immediately remove from service any lift that does not have 100% compliance with the inspection until the appropriate corrections have been made by a qualified person.

. Overall   isual Inspection

Corrosion is common with anything in a swimming pool environment; even stainless steel. Proper and regular maintenance and cleaning will prevent most instances of corrosion. Replace any components that have corrosion caused pitting, cracking, thinning of the base metal, or other instances of corrosion that can’t be eliminated and/or minimized through a thorough cleaning. Refer to product manual for additional maintenance instructions. Make comments and/or recommendations in the notes area below each section.
Inspection Item Pass      Fail N/
a. Anchor bolts, concrete around anchors, etc… are in good condition. No cracks in concrete, missing hardware, and anchors are installed correctly.| | |
b. The fixing anchor is installed correctly and is in good condition.| | |
c. Powder coated components are clean, corrosion free, and in good overall condition. Clean and repair any missing powder coat finish. Apply a coat of wax on the cleaned and repaired finish.| | |
d. Welded Joints show no signs of cracks or fatigue. Replace any non‐compliant components| | |
e. Hardware is present, secure, and not corroded (bolts, nuts, bushings, etc…).| | |
f. All wiring routing clips are present and in good condition.| | |
g. All product warning labels are present and legible.| | |
h. Plastic seat, foot rest, and other plastic components are present and in good shape.| | |
i. Arm rest hand grips are present, in good condition, and are well secured to the arms.| | |
j. Electronic and Lift covers are present and in good condition (Lift covers are highly recommended for outdoor installations).| | |
k. Inspect rotation gears for any damage or missing teeth. Inspect rotation motor gear and alignment to ensure proper rotation of the lift.| | |
l. Inspect lift slings, seat belts, and other similar stitched and webbed or weaved materials for damage, fatigue, and/or deterioration. Replace at first sign of any fatigue or damage.| | |
NOTES/RECOMMENDATIONS:
. Electronics Inspecti n

Most electronic issues are due to poor electrical connections and/or a defective battery. Always remove the battery and place on the charger when the lift is not in use. NOTE: Even if your lift is equipped with a solar charger, it is a good idea to place the battery on the wall charger periodically or during extended periods of non‐use or storage. Before testing the battery, charge overnight. A voltage meter is required for this section and a known GOOD handset controller is helpful. An Aqua Creek electronics test light is also highly recommended (Order item F‐01TL). Make comments and/or recommendations in the notes area below each section.
Inspection Item Pass      Fail N/
a. Battery contact points are free of damage and/or corrosion. Dielectric grease is present on all conta t points to prevent corrosion. ALWAYS STORE BATTERY ON

THE CHARGER WHEN LIFT IS NOT IN USE!

| | |
b. Battery level indicator (if equipped) on control box is functioning properly when battery is installed on lift.| | |
c. Using the voltage meter check the voltage on the battery. A good battery should read between 24v and 28v DC. Note: Vito batteries will require a test cord (F‐ VTC002)| | |
d. Using the test light, confirm continuity through the control box by plugging the light into the control box in place of the actuator and press the buttons on the controller and the control box itself (if applicable). If light does not light up with handset, replace handset with a known good one and try to see if it lights up.| | |
e. Once the battery is fully charged up to 24 to 28 volts, cycle the lift (up, down, rotate) counting the cycles. If the battery is in good condition, the lift should easily complete at least 15 cycles without a load.| | |
NOTES/RECOMMENDATIONS:
. Physical Pool Lift Test

A physical test of the lift function is required when doing an annual inspection. NOTE: The lift should always be run through a complete cycle without a load prior to each use. The annual test should be ran both empty and with a typical load weight to test the lifts functions. Make comments and/or recommendations in the notes area below each section.
Inspection Item Pass      Fail N/
a. With all connections connected, operate the lift though a complete cycle without weight to confirm the lift is functioning correctly. Note any strange noises and any unusual operation.| | |
b. Verify the lift was installed correctly; is the lift free to travel in and out of the pool without hitting anything like a wall, rail, bench, etc..| | |
c. Rotate lift at least 90 degrees over the water and back again if applicable| | |
NOTES/RECOMMENDATIONS

Documents / Resources

| Aqua Creek Products F-VGRPL The Mighty Voyager Pool Lift [pdf] Owner's Manual
F-VGRPL, F-VGRPL-T, F-VGRPL-G, F-VGRPL-C, The Mighty Voyager Pool Lift
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