Danby DDW1832ESS 18 Inch Top Control Dishwasher Owner’s Manual

DDW1832ESS 18 Inch Top Control Dishwasher
Owner’s Manual

DDW1832ESS 18 Inch Top Control Dishwasher

Welcome to the Danby family.
We are proud of our quality products and we believe in dependable service. We suggest that you read this owner’s manual before plugging in your new appliance as it contains important operation information, safety information, troubleshooting, and maintenance tips to ensure the reliability and longevity of your appliance. You are entitled to the warranty coverage as described in the owner’s manual provided with your new appliance.

1. Please write down your appliance information below. You must keep the original proof of purchase receipt to validate and receive warranty services.
2. Register your product online and receive a FREE 2 MONTH WARRANTY EXTENSION after filling out a product survey, at www.danby.com/support/product-registration/

Model Number:………………………
Serial Number: …………………………….
Date of Purchase:………………………………..
Need Help?

1. Read your Owner’s Manual for installation help, troubleshooting, and maintenance assistance.
2. Visit www.Danby.com to access self-service tools, FAQs and much more by searching your model number in the search bar.
3. For the Quickest Customer Service, please fill out the web form at www.danby.com/support. Your submission will go directly to an expert on your particular appliance. Our average response times are between 20 minutes and 2 hours, during EST business hours.
4.  Call 1-800-263-2629 – please note that during peak hours, hold times can exceed one hour.

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.
This appliance is equipped with a cord that has a grounding wire and grounding plug. The power cord must be plugged into an outlet that is properly grounded. If the outlet is a 2-prong wall outlet, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet. The serial rating plate indicates the voltage and frequency the appliance is designed for.
WARNING – Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service agent if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
DO NOT USE AN EXTENSION CORD
Do not connect your appliance to extension cords or together with another appliance in the same wall outlet. Do not splice the power cord. Do not under any circumstances cut or remove the third ground prong from the power cord.
If the power supply cord is damaged, it must be replaced by the manufacturer, its service agent or  similar qualified person in order to avoid hazard. Ensure that component parts are replaced with like components and that servicing is done by factory authorized service personnel to minimize the risk of possible ignition due to incorrect parts or improper service.
This appliance is not intended for use by persons (including children) whose physical, sensory or mental capabilities may be different or reduced, or who lack experience or knowledge, unless such persons receive supervision or training to operate  the appliance by a person responsible for their safety.
SAFETY REQUIREMENTS

• Children should be supervised to ensure that they do not play with the appliance.
• Do not stand, sit or lean on the door or dish rack. Do not place heavy items on the door when it is open.
• Do not touch the heating element during or immediately after use.
• Do not operate the appliance unless all enclosure panels are properly installed.
•  Do not tamper with the controls.
• Open door carefully during operation, water  may leak. Proceed with caution as water may be hot.
• Do not wash plastic items unless they are marked dishwasher safe.
• Use only detergent and rinse additives that are designed for an automatic dishwasher.
• Never use soap, laundry detergent or hand washing detergent in the dishwasher.
• Keep detergent and rinse aid out of the reach of children.
• Check that the detergent dispenser is empty after completion of the wash cycle.
• Dishwasher detergents are strongly alkaline and can be extremely dangerous if swallowed. Avoid contact with the skin and eyes.
• Remove the door of the appliance when removing from service or discarding.
• Use the dishwasher only for its intended purpose.

WARNING – Hydrogen gas is explosive!
Hydrogen gas may be produced in a hot water system that has not been used for a long period of time. If the hot water system has not been used in two weeks or more, turn on all hot water faucets and let the water flow for several minutes before using the dishwasher. This will release any accumulated hydrogen gas. Do not smoke or use an open flame during this time.

OPERATING INSTRUCTIONS

FEATURES

1. Upper basket with racks
2.  Upper spray arm
3.  Lower basket
4. Lower spray arm
5. Top nozzle
6. Filters
7. Rating plate
8.  Control panel
9.  Detergent and rinse aid dispenser
10.  Upper basket track latch
11. Drying unit
12. Upper Cutlery Basket

LOADING THE DISHWASHER

• Scrape all dishes to remove any large food residue before placing in the dishwasher.
• Only place dishes in this dishwasher that are marked as dishwasher safe.
•  Use a mild detergent.

Items that should not be placed in a dishwasher

• Cutlery with wooden, bone china or mother-of-pearl handles.
• Plastic items that are not heat resistant.
• Items that have been repaired with glue that is not heat resistant.
• Pewter, copper or steel items.
•  Wooden platters.
• Items made from synthetic fibers.
• Items with glazed patterns may fade if machine washed frequently.

Tips for efficient loading

•  Load hollow items such as cups, glasses or pans with the opening downward so that water cannot collect in the container.•
• Items must not lie inside one another or cover one another.
• To avoid damage to glasses, they should not touch.
• Sharp items of cutlery such as carving knives should be loaded horizontally in the basket to avoid injury when unloading.
• Do not overload the appliance.

LOADING THE CUTLERY BASKET
Cutlery should be placed in the cutlery basket with the handles facing down. Ensure that cutlery items do not nest inside of one another as this can affect cleaning performance.
Sharp or pointed items should be placed in the cutlery basket with points facing down to avoid injury when unloading.
Do not place excessively small items into the dishwasher as they could fall through the basket and impact the operation of the appliance.
OPERATING INSTRUCTIONS
LOADING THE UPPER BASKET
The upper basket is designed for cups, glasses, small plates, bowls and plastic items that are marked dishwasher safe.
Make sure the loaded dishes do not interfere with the rotation of the spray arm located on the bottom of the upper basket. LOADING THE LOWER BASKET
The lower basket is designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes and plates.
Load large items such as pans and pots should be loaded with their open sides facing downwards. UPPER BASKET RACK
The upper basket rack can be used for extra cups and glasses. UPPER BASKET HEIGHT SETTING
To lower the upper rack, grasp the top rail on both sides. Lift, then lower the rack to its lower position.
To raise the rack, hold the top rail again and lift the rack to its upper position. When loaded, ensure rack is level. UPPER CUTLERY BASKET
The upper cutlery basket is designed for the placement of large and small cutlery and utensils.
The basket is easily removed from the dishwasher allowing ease of use when removing your items after  washing.
NOTE
Knives and other sharp objects must be placed horizontally in the cutley basket. LOWER BASKET FOLD-DOWN TINES
Four rows of fold-down tines located in the lower basket to allow the placement of larger items such as pots & pans. Each row of tines can be folded separately or together as required. Return them to their upward position as required. DETERGENT DISPENSER
The detergent dispenser must be filled before the start of each wash cycle. Add the detergent just before starting the wash cycle. Adding the detergento the appliance too soon can cause it to become damp and it may not dissolve properly.
Push the latch to open the dispenser.
Add the recommended amount of detergent to the main detergent component. The detergent dispenser has lines on the inside to indicate amounts of detergent.
If dishes are heavily soiled, extra detergent can be added to the main cabinet as necessary. Do not use too much detergent as this can leave a residue on dishes.
Ensure the detergent dispenser is closed before closing the door.
The detergent dispenser will always be open and empty at the end of a wash program.
Detergent tablets may not fully dissolve during a short program. Only use detergent tablets with longer programs to avoid residue on tableware.
Always follow the instructions included with the detergent for best results. RINSE AID DISPENSER
Rinse aid can be used to prevent water droplets or streaks from forming on dishes. The rinse aid will be released automatically during the final rinse. This dishwasher is designed to use liquid rinse aid only. Do not use a powdered rinse aid as it will clog the reservoir opening. Do not put any other substance in the rinse aid dispenser as this can damage the dishwasher.
The rinse aid indicator light on the control panel will illuminate when the rinse aid dispenser is empty.
FILLING RINSE AID DISPENSER

• Open the rinse aid department cap.
• Fill the compartment to the MAX level
• Close the compartment cap

Be careful to not overfill the rinse aid compartment and wipe up any spills.
NOTE
Do not put detergent in the rinse aid dispenser as this can damage the rinse aid dispenser and leave a soap film on dishes.To change how much rinse aid is being dispensed with every wash, follow the steps below.

1. Turn the the appliance on and press the menu button for 3 seconds.
2.  Press Delay(+)button to access Rinse Aid setting.
3.  r:4 will appear on the display as it is the default setting.
4.  Press Select button and the level of Rinse aid (e.g. “r:4”) blinks.
5.  Change the level by pressing the Delay buttons.
6.  Press Select button to save desired level and the new level will illuminate constantly.
7.  Turn off the appliance to exit from the setting.

Note: If the dishes are not drying properly or are spotted, increase the level.
If there are blue stains on the dishes, decrease the level.
START PROGRAM
To change the start program selection, follow the rinse aid setting steps.
In “LP0” the appliance turns on with the Eco program.
In “LP1” the appliance turns on with the last selected program and option.
SAVE POWER MODE (selected models)
To change the save power mode setting, follow the rinse aid setting steps.
In “SP0” the interior lights (if available) will always be off, the screen will turn off after 4 minutes and will turn off after 15 minutes of no activity.
In “SP1” the interior lights will turn off after 4 minutes when the door is opened, the screen will turn off after 15 minutes of no activity.
In “SP2” when the appliance is in the off position, interior lights will turn off after 4 minutes when the door is opened. When the appliance is in the on position, interior lights are on as long as the door stays open and the appliance will not urn off except by pressing the On/Off button.
BUZZER SOUND CONTROL
To change the buzzer sound, follow the rinse aid setting steps until the display shows “b:3” which is the highest sound level.

FACTORY SETTINGS
To change the factory setting, follow the rinse aid setting steps.
“FS1” will return all settings to factory default.
INFOLED
Not available on all models.
An LED is located on the bottom side of the dishwasher which shines a light on the floor to indicate the current status of the dishwasher during a selected program.

CONTROL PANEL – BUTTONS

1. On/Off Button
2.  Program Buttons
3. Display
4.  Delay Buttons
5.  Half Load Button
6.  Hot Dry/Ultra-Hot Button
7.  Hi-Temp button
8. Short Wash/Silent Button
9. Start/Pause Button
10. Rinse Aid Indicator
11.  Program End Indicator
12. Ultra-Hot End Indicator
13. Delay Indicator
14. Short Wash Indicator
15. Hot Dry Indicator
16. Upper Half Load Indicator
17.  Lower Half Load Indicator
18. Ultra-Hot Indicator
19.  Silent Indicator
20. Program Time Indicator

NOTE
Not all program or indicators are available on all models
ON/OFF
Power on the machine by pressing the On/Off button.
PROGRAM SELECTION
Select a suitable program by pressing the program buttons.
DISPLAY
The display shows the total time of the selected program and the time remaining.
DELAY
The start time of a program can be delayed for 1 – 24 hours. Pressing the + button once will delay the start me for 1 hours. The display will show “1h” and the display will show the program duration and delay time alternately for 2 seconds. Continuing to press the + button will increase the delay duration. Press the – button to decrease the delay duration. To start the selected program with a delay, the Start/Pause button should be pressed and the door must be closed within 4 seconds.   Turning off the appliance after activating the delay time will cancel the delayed start.
HALF LOAD
The half load option has 3 modes. The mode selected will appear on the display screen.

• Press the button once for the upper half load basket indicator.
• Press the button twice for the lower half load basket indicator.
• Press the button three times for both the upper and lower half load basket indicators.
• Press the button 4 times to remove all indicator lights.

NOTE
If any of the half load option modes are selected, the associated LED button will be lit.
HOT DRY/ ULTRA-HOT
Press once to add extra drying steps to a program in order to obtain drier dishes. This option increases he water temperature of the final rinse and duration of the drying cycle.
Press twice to select ultra-hot. This function raises the water temperature in the final rinse.
Press a third time to unselect.
HI-TEMP
Both the water temperature and the washing time are increased.
SHORT WASH/SILENT
Press once for the short wash function. This function decreases the duration of a program providing more economical water usage.
Press twice for the silent function. This function is for a more sensitive and silent washing operation. The sound pressure level of the washing will be reduced. Press a third time to unselect.
START/PAUSE
Open the door of the appliance. Select the program and options. Press Start/Pause. Close the door within 4 seconds and the program will start. If the door is closed after the 4 seconds have expired, the program will not start.
NOTE
Total time can change while a program is running depending on the ambient temperature where the appliance is installed, temperature of the water when it enters the appliance, amount of dishes.
NOTE
If the door is opened while the appliance is running, it will switch to standby mode. Press Start/Pause button and close the door within 4 seconds for the program to resume.
SALT INDICATOR
(Not available in all models) When there is insufficient softening salt, the salt indicator will illuminate.
RINSE AID INDICATOR
When the rinse aid level is low, the indicator will illuminate.
PROGRAM END INDICATOR
When the program is completed, the program end indicator will illuminate and the buzzer will activate. The buzzer will sound 5 times at 5 minute intervals for a total of 4 times.
ULTRA-HOT END INDICATOR
At the end of a successful cycle, the indicator will illuminate.
DELAY INDICATOR
When a program is selected with a delayed start, the delay indicator will illuminate.
SHORT WASH INDICATOR
When short wash is selected, the associated light will illuminate.
HOT DRY INDICATOR
When the hot dry option is selected, extra heating and drying steps will be added to the selected program and the associated light will illuminate.
UPPER HALF LOAD INDICATOR
This options is used when dishes are loaded into the upper basket only and the associated light will illuminate.
LOWER HALF LOAD INDICATOR
This option is used when dishes are loaded into the lower basket only and the associated light will illuminate.
NOTE
If both the upper and lower baskets have smaller loads, select the half load option for both baskets.
ULTRA-HOT INDICATOR
Raises the water temperature in the final rinse, associated light will illuminate.
SILENT
When the silence option is selected, the associated light will illuminate.
PROGRAM TIME INDICATOR
The program duration can be monitored on the appliance display.
CHANGING A PROGRAM

•  Open the door and press the Start/Pause button.
• Choose a new program using the Program button.
• Press the Start/Pause button and close the door within 4 seconds.

The newly selected program will resume from the point of pausing of original program.
NOTE
If 4 seconds is exceeded, the program will not resume.
CANCELLING A PROGRAM WHILE RUNNING

• Open the door of the appliance. The selected program will appear on the display.
• Press and hold the Start/Pause button for 3 seconds. “0:01” will appear on the display.
• Press the Start/Pause button and close the door within 4 seconds.

The water will start to drain and continue for 30 seconds. When the program is cancelled the buzzer will sound 5 times.
TURNING DISHWASHER OFF
“0” will be shown on the display when the selected program is complete. The buzzer will also sound 5 times. You can then turn the dishwasher off using the On/Off button.
NOTE
Do not open the door before the program is complete.
NOTE
If the door is opened or power is lost while a program is in operation, the program will continue when the door is closed or the power returns.
NOTE
If there is a loss of power during the drying cycle, the program will terminate. The appliance will be ready for a new program selection once power has returned.
PROGRAMS AND OPTIONS TABLE

• The program duration may change according to the amount of dishes, the water temperature, the ambient temperature and selected additional functions.
• The energy usage label is based on the regular program. It is the most efficient in terms of its combined energy and water consumption at cleaning normally soiled dishes.
• Only use powder detergent for short programs.
•  Short programs do not include drying.

normally soiled load of dishes.
Clean| 105
Auto| Dirty| 155| This program automatically adjusts the temperature, the quantity of water, the energy consumption and the program duration.
Clean| 110
Intensive| 130| Suitable for heavily soiled dishes.
Delicate| 90| Suitable for lightly soiled delicate dishes.
Quick Wash| 50| Suitable for freshly soiled dishes with faster pros ram.
Rinse| 15| Suitable to rinse dishes that you plan to wash later.

CARE & MAINTENANCE

COMPATIBILITY OF PROGRAMS AND OPTIONS

Silent
Programs| Regular| | | | | |
Auto| | | | | |
Intensive| | | | | |
Delicate| | | | | |
Rapid| | | | | |
Rinse| | | | | |

CLEANING THE MACHINE

• Turn off the dishwasher breaker and water supply before cleaning.
• After every wash, leave the door slightly open so that moisture and odors are not trapped inside the appliance.
• Only use a soft cloth and mild detergent to clean the appliance. Never use solvents or abrasive cleaning agents as this can damage the appliance.
• To remove water spots from the interior of the appliance, use a soft cloth dampened with a small amount of vinegar.
•  If the appliance will not be used for a long period of time, it is recommended to run a normal wash cycle with the dishwasher empty and then leave the door open until the interior of the appliance is completely dry. This will help the door seals last longer and will help prevent odors from forming inside the appliance.
• Clean the door seals with a damp sponge regularly to prevent odors from food particles that can become trapped in the door seal.
•  It is recommended to clean the filter and spray arms at least once a month.
•  Clean the spray arms at least once a week to keep the machine operating efficiently.

FILTER
Check filters for any food waste accumulation.
Remove the coarse and fine filters, and rinse under tap to clean them.
a. Micro filter
b. Coarse filter
c. Metal/plastic SPRAY ARMS
The spray arms should be periodically removed and cleaned to remove any hard water build up.
To remove the upper spray arm hold the nut in the center and rotate the spray arm counterclockwise. To remove the lower spray arm gently pull it upward. CLEANING THE SPRAY ARMS
The Upper and Lower spray arms should be cleaned at lease once per week in order for the appliance to operate efficiently.
UPPER SPRAY ARM
The upper spray arm is attached to the bottom of the upper basket.
Check if the holes on the spray arm are clogged. See 1 in image A below.
If the holes are clogged, the spray arm should be removed and cleaned.
Turn the nut to the left to remove the spray arm as shown in the image below.
Ensure the nut is well tightened when re-installing the spray arm. LOWER SPRAY ARM
The lower spray arm is located in the bottom of the dishwasher below the lower basket.
Check if the holes on the spray arm are clogged.
See 1 in the image A below.
If the holes are clogged, the spray arm should be removed and cleaned.
Pull the spray arm up to remove.
Once cleaned, push the spray arm back into place.

FREQUENTLY ASKED QUESTIONS

Do I need to put rinse aid in?

Rinse aid is not needed, however it is recommended. Note that if you do not use rinse aid, although the unit will still function, the rinse aid indicator light will remain illuminated.

My dishwasher won’t drain what should I do?

Check to make sure that the filters and drainage area are not clogged.

My control panel is bubbling is there some- thing wrong with it?

There is a protective layer of plastic that protects your control panel during transportation. This should be removed during installation.

TROUBLESHOOTING

Program does not start

• A fuse may be blown or the circuit breaker tripped
• Door not closed correctly

Water not drained from dishwasher

• The program has not finished
• Filter clogged
•  Drain pump malfunction

White film or cloudiness on dishes or interior tub

• Hard water minerals
• Too much detergent
• Not enough rinse aid

Noise inside the tub while running

• The spray arm is hitting an item in the basket
• An item has fallen out of the basket and is on the bottom of the wash tub

Dishes are not clean

• Dishes were loaded incorrectly
• The selected was unsuitable
•  Not enough detergent
• Items are blocking the spray arm; unit may be over loaded
• Filter clogged

Dishes are not drying

• Dishes were loaded incorrectly
• Too many dishes were loaded
•  Not enough rinse aid
•  Dishes removed too quickly

Ensure water is flowing to appliance
F5| Pressure system failure| Contact for service
F3| Continuous water input| Contact for service
F2| Not draining| Drain hose and filters may be clogged
Cancel program
If error continues, contact for service
F8| Heater error| Contact for service
Fl| Overflow| Cut power and water to the appliance
Contact for service
F7| Overheating| Contact for service
F9| Diverter position error| Contact for service
HI| High voltage failure| Contact for service

LIMITED “IN HOME” WARRANTY
LIMITED IN-HOME APPLIANCE WARRANTY
This quality product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.
This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter
“Danby”) or by an authorized distributor of Danby, and is non-transferable.
This quality product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.
This warranty is available only to the person to whom the unit was originally sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.) (hereafter “Danby”) or by an authorized distributor of Danby, and is non- transferable.
TERMS OF WARRANTY
Plastic parts are warranted for thirty (30) days from the date of purchase, with no extensions provided.
First 24 months
During the first twenty four (24) months, any functional parts of this product found to be defective, will be repaired or replaced, at warrantor’s option, at no charge to the original purchaser.
To obtain service
Contact the dealer where the unit was purchased, or contact the nearest authorized Danby service depot, where service must be performed by a qualified service technician. If service is performed on the unit by anyone other than an authorized service depot, all obligations of Danby under this warranty shall be void.
Boundaries of in-home service
Danby reserves the right to limit the boundaries of “In Home Service” to the proximity of an authorized service depot. ‘ny appliance requiring service outside the limited boundaries of “In Home Service”, will be the consumer’s responsibility to transport at their own expense to the original point of purchase or a service depot for repair. If the appliance is installed in a location that is 100 kilometers (62 miles) or more from the nearest service center, it must be delivered to the nearest authorized Danby Service Depot by the purchaser.
Transportation charges to and from the service location are not protected by this warranty and are the responsibility of the purchaser.
Nothing within this warranty shall imply that Danby will be responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.
EXCLUSIONS
Save as herein provided, by Danby, there are no other warranties, conditions, representations or guarantees, express or implied, made or intended by Danby or its authorized distributors and all other warranties, conditions, representations or guarantees, including any warranties, conditions, representations or guarantees under any Sale of Goods Act or like legislation or statute is hereby expressly excluded. Save as herein provided, Danby shall not be responsible for any damages to persons or property, including the unit itself, howsoever caused or any consequential damages arising fom the malfunction of the unit and by the purchase of the unit, the purchaser does hereby agree to indemnify and hold harmless Danby from any claim for damages to persons or property caused by the unit.
GENERAL PROVISIONS
No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following:

1. Power failure.
2. Damage in transit or when moving the appliance.
3. Improper power supply such as low voltage, defective house wiring or inadequate fuses.
4. Accident, alteration, abuse or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions {ie. extremely high or low room temperature).
5.  Use for commercial or industrial purposes {ie. If the appliance is not installed in a domestic residence].
6.  Fire, water damage, thelt, war, riot, hostility, acts of God such as hurricanes, floods etc.
7.  Service calls resulting in customer education.
8.  Improper Installation {ie. Building-in of a free standing appliance or using an appliance outdoors that is not approved for outdoor application, including but not limited to: garages, patios, porches or anywhere that is not properly insulated or climate controlled).

Proof of purchase date will be required for warranty claims; retain bills of sale. In the event that warranty service is required, present the root of purchase to our authorized service depot.
Warranty Service
In Home

Danby Products Limited
PO Box 1778, Guelph, Ontario, Canada N1H 6Z9
Telephone: 519-837-0920 FAX: 519-837-0449
Danby Products Inc.
PO Box 669, Findlay, Ohio, U.S.A. 45840
Telephone: 419-425-8627 FAX: 419-425-8629
1-800-263-2629
04/17
Danby Products Limited, Guelph, Ontario, Canada N1H 6Z9
Danby Products Inc. Findlay, Ohio, U.S.A. 45840
www.Danby.com *Trademark of Danby Products
Printed in Turkey

References

• Danby® the Appliance Specialists | Canada
• Danby® the Appliance Specialists | Canada
• Customer Support | Danby Canada
• Product Registration | Danby Canada

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