V23-3 Eagle Plus Steam Vacuum User Manual

V23-3 Eagle Plus Steam Vacuum

EAGLE PLUS™ STEAM VACUUM

Warning

• D0 NOT leave the steam cleaner unattended while plugged in
• Turn off all controls and unplug the electrical cord when not in use
• DO NOT use with a damaged cord or plug
• If the steam cleaner is not working as it should, has been dropped, damaged, left outdoors or dropped into water, call for service before using
• NEVER attempt to disassemble this steamer
• DO NOT handle the electrical plug with wet hands
• DO NOT use near children
• DO NOT pull or carry by power cord
• Keep cord away from heated surfaces
• ALWAYS set safety switch on hose handle into the locked position when not in use
• Not setting safety switch to locked position could result in an injury
• Keep body, hands, and feet away from accessories or nozzle when steam is in active use
• ALWAYS test a small area before cleaning a large area on any type of surface to make sure no damage will occur
• The steam cleaner should be the only appliance plugged into an outlet
• Use only a 12 gauge / 15 AMP rated or higher rated extension cord with max length of 25ft
• Any alteration of electrical cord supply on this steam cleaner will void all warranties

Assembly

1. Remove Handle Assembly from shipping box

2. Un-latch collection tank from motor and remove tank and motor

3. Remove 4 screws from back.

4. Attach handle and re-insert 4 screws (hand tighten only).

5. Re-attach collection tank
   

6. Attach brackets

7. Using 10mm wrench attach hex head bolt to bracket

8. Tighten until snug

9. Remove allen head bolts from handle

10. Insert reservoir bar holder and replace allen head bolts

11. Tighten using allen wrench

12. Attach tank hoses

Quick Start

1. Add Water

2. Remove grey cap and add tap water to both tanks

3. Each tank holds one gallon

4. Plug into Electrical Outlet

5. The EAGLE PLUS™ should be the only appliance plugged into the electrical outlet
   Extension Cord

6. Use only a 12-gauge / 15AMP rated or higher rated extension cord

7. Max length: 25ft

8. Power It will take 10 minutes for the EAGLE PLUS™ to heat up and reach working temperature

9. Connect the Hose

10. Secure the EAGLE PLUS™ by pushing down the front brake locks; locking the wheels will make it easier to push the hose into the steamer

11. Insert the hose

12. Push until you hear a “click”

13. Steam Control

14. Unlock by pressing RED button on hose handle

15. Squeeze trigger

16. Adjust Steam Pressure
    Turn the knob to Increase or decrease steam pressure

Hot Water Injection / Extraction

• The Extraction function will inject water into the steam.
• This function is valuable when using the extraction nozzles and floor brushes. The EAGLE PLUS™ becomes an extractor when combining this function with the vacuum.
• Activate by pushing and holding the button on the hose handle, until the light turns on.
• Increase / Decrease water injection by pushing and holding the button on the console.
• Settings: High / Med / Low

Vacuum

• Activate the VACUUM:
  • Pushing the button on the console OR
  • Pushing the button on the hose handle
  • Increase / Decrease suction by holding the button on the hose handle.
• The indicator light will change colors depending on the level of suction.
  • Green = Low Suction
  • Orange = Medium Suction
  • Red = High Suction
• Warning: To use the vacuum to soak up water, the polyester filter must be removed first.

Switch on the side of the EAGLE PLUS™.
** The EAGLE PLUS™ should be the ONLY appliance plugged into the electrical outlet:

• Check the fuse box for tripped circuit breaker
• Extension cord must meet the following requirements:
• 12-gauge 15AMP rated or higher
• 25 ft. max length

Alarm is activated during warm-up| Refill the steam reservoir tank.

• Push the ON/OFF button on the console to restart the pump
• If reservoir tank is full, remove black hose on the side of the reservoir tank. Water should be dripping from the hose.
• Replace hose and push ON/OFF button on the console to restart the pump

Alarm sounds during use| The EAGLE PLUS™ is out of water:

• Refill both the steam and extraction reservoir tanks
• Push the ON/OFF button to reset

No vacuum suction| The collection tank is dirty or full.

• Check hose for foreign objects
• Check and replace filter

No steam when squeezing trigger:| Check the hose connection

• Is the “lock” activated on the hose handle?
• Adjust Steam Pressure Knob on front of EAGLE PLUS™

No water is released during extraction| Check the spray nozzle for mineral build up

• Descale as needed to remove (see manual for instructions)

Error Codes: Will show on console screen|

1. Refill Steam tank
2. Refill Extraction tank
3. Boiler did not refill
4. Descale boiler
5. Replace anti-scaling filter
6. Service required

The EAGLE PLUS™ uses a separate reservoir tank to inject water into the steam when released from the extraction nozzle. Use the extraction function in combination with the vacuum for deeper cleaning of soft and hard surfaces.

• Use the extraction nozzle for cleaning furniture, curtains, mattress, windows, walls, and floors.
• After cleaning, use the vacuum to remove excess water for faster drying.

Small Extraction Nozzle

Large Extraction Nozzle

Brushes

• 1” Round Nylon
• 1” Round Brass
• 3” Round Nylon
• 3” Round Brass
• Vacuum Attachment (Part # SV5645)
• Short Jet Nozzle (Part # SV7302)
• Long Jet Nozzle (Part # SV5439)

Low Water Indicator
The EAGLE PLUS™ will let you know when it is low on water. It will stop producing steam you will hear a beep, and the Low Water Symbol will flash indicating one or both of the reservoir tanks are empty.

• Refill both the steam and extraction tanks with tap water
• Empty and drain vacuum collection tank

De-scale Warning

• Hard water will cause lime mineral deposits to build up in the boiler. This can damage the boiler if the lime scale is not removed by descaling. We recommend descaling the EAGLE PLUS™ every 6 months or earlier if the warning indicator light starts flashing and the display shows the word: CLEAN

Service/Maintenance Part 1 Hot water module descaling

Descaling the Extraction Tank

a)|

1. Completely empty the water from the Extraction / Hot Water Tank.
2. Remove cap and pour in descaling mixture of 1/4 gallon vinegar + ¼ gallon water.
3. Attach hose. Decaling will NOT work unless the hose is attached.

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b)| | |

• To start, simultaneously push the “ON” button and Extraction button ”C”.
• When the display reads “COL” press the Extraction button on the hose.
• Press the steam trigger on the hose and spray the descaling solution into the basin.

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Rinse

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1. Turn off the EAGLE PLUS™.
2. Empty the reservoir tank and fill with tap water.
3. Repeat steps for descaling using tap water to rinse the Extraction Tank.
4. Press and hold the steam trigger to rinse any residual descaling solution.

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The appliance is now ready for use again.

Service/Maintenance Part 2 Boiler descaling

Descaling Procedure
WARNING: The EAGLE PLUS™ MUST be cool and at room temperature before descaling.

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1. Identify drain cap on bottom of EAGLE PLUS™.
2. Turn the cap counter-clockwise.
3. Place container under the drain cap to catch the water.
4. Remove cap and drain boiler completely.
5. Replace drain cap and hand tighten.

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• Completely empty the steam reservoir tank.
• Mix ¼ gallon vinegar + ¼ gallon water and pour into steam reservoir tank.

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• Attach hose. Descaling will NOT work unless hose is attached.
• The EAGLE PLUS™’s master switch must be “OFF” before starting the descale procedure.
•  The EAGLE PLUS™ must be cooled to room temperature before starting.
• Press and hold the A B C buttons on the control panel and turn ON the master switch to start the descaling process.
• E12 error code means the boiler is not at room temperature.
• If the low water alarm activates, add more water and push the ON button.

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• The display will show CLn during cleaning.
• After 20 minutes, the machine will emit a beep and show E13 on the display.

Rinse Procedure

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1. Remove cap and drain boiler completely.
2. Replace drain cap and hand tighten.

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• Refill the steam reservoir tank with clean water.

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• Press the ON button to start the rinse cycle.
• The display will show FLu during the rinse cycle.
• The rinse cycle take 9 minutes.
• The display with read E13 when finished.
• Drain the boiler.

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• We recommend repeating the rinse cycle 2-3 times until all the water draining from the boiler is clean.
• To finish, turn master switch to OFF then ON position.

Service/Maintenance Part 3 Accessories and O-ring

Your EAGLE PLUS™ will require minimal maintenance, IF you use it regularly or IF you drain water from the boiler when not in use.

After Each Use

• Clean all accessories with hot soapy water
• Clean hose
• Empty vacuum bucket
• Check and clean vacuum filter
• Refill Steam and Extraction Reservoir tanks

Every 4-6 Months

• Descale the boiler
• Check and replace vacuum filter as needed

Once per Year

• Check O-rings on hose and extension wands for wear or damage
• Replace O-rings if needed (you received an O-ring kit with your purchase)

Read all instructions before using this steam cleaner.
WARNING: STEAM GENERATED BY THE STEAM CLEANER IS EXTREMELY HOT AND WILL CAUSE INJURY IF IT COMES IN CONTACT WITH THE SKIN OR EYES. USE AS DIRECTED BY THE MANUAL AND ONLY AIM THE STEAM HANDLE AT THE CLEANING AREA.

Warning:

• DO NOT leave the steam cleaner plugged in while unattended
• Turn off all controls and unplug the electrical cord when not in use
• DO NOT use with a damaged cord or plug
• NEVER attempt to disassemble this product in a way not instructed in this manual
• DO NOT handle the electrical plug with wet hands
• DO NOT use near children
• DO NOT pull or carry by cord
• Keep body, hands, and feet away from nozzle or brush steam / Steam can cause burns
• ALWAYS set safety switch on hose handle into the locked position when not in use
• Not setting safety switch to locked position could result in an injury
• ALWAYS test a small area before cleaning a large area on any type of surface to make sure no damage will occur
• DO NOT expose machine to freezing temperatures while not in use
• DO NOT store gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance

ELECTRICAL CONNECTIONS

The steam cleaner uses 110 Volts and will pull 13.1 Amps. It should be the only appliance plugged into an outlet.

• Use only a 12 gauge / 15AMP rated or higher extension cord
• Any alteration of electrical cord supply on this steam cleaner will void all warranties
• Make sure all switches on front of unit are in the off position before plugging unit into electrical outlet
• For circuit breaker protection, plug the unit into an outlet isolated from other equipment or turn the other equipment off while using the steam cleaner
• The combined electrical amperage of other equipment and the steam cleaner together may cause a circuit breaker to trip.
• Always press the power button to OFF before you unplug the unit
• Removing the ground prongs from the power cord will void any and all warranties and can cause risk of shock or injury

In order to reduce the risk of fire, electric shock, personal injury or damage to property, follow these instructions carefully. When using electrical appliances, basic safety precautions should be followed.
KEEP FOR YOUR RECORDS. THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE. PLEASE READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS CONTAINED IN THIS MANUAL BEFORE USING THIS VAPOR STEAM CLEANER.

SERVICE AND SUPPORT

• Many issues can be resolved by calling our service center at 817-888-8313 / Monday-Thursday 9-5 p.m. CST, and Friday 8-12 p.m.
• All repairs must have an RMA.
• RMA’s can be requested from the website: https://ussteam.net/repair

Steps for Repair:

1. Request RMA.
2. RMA number will be emailed along with a shipping label.
3. Box up your steamer and include Repair Form.
4. Go to FedEx for drop off.
5. DO NOT SEND IN A REPAIR WITHOUT AN RMA.

WARRANTY

• Your steamer comes with a warranty which becomes effective on the date of purchase from US STEAM and is granted to the initial customer and is nontransferable. Any claims under this warranty must be made before the end of the applicable warranty period.
• Your steamer is warrantied for a period of 1-year from original date of purchase for defective material, parts, and workmanship. The warranty EXCLUDES accessories, attachments and normal wear parts, when used in accordance with operating instructions under normal and reasonable use.
• During the term of the warranty, all labor and parts to place your product in proper operating condition will be a covered service. You have an EXTENDED warranty covering 2 additional years for defective boiler or heating element. Extended warranty does not include labor cost and return shipping. US STEAM’s responsibility is limited to repair, replacement, credit or refund, any of which may be selected by US STEAM at its sole discretion.
• The limited warranty covers only defects arising from normal use and does not include malfunctions or failures arising from: misuse, abuse, neglect, alteration, usage not in accordance with user manual and instructions, depletion of consumables, acts of nature, or damage caused by repairs where such repairs were made without US STEAM’s express approval.

Warranty is Void:

• Damage due to misuse, abuse, negligence, and normal wear related to the product usage
• Any repair or attempted repairs outside of the US STEAM Service Center will void all warranties
• Lack of proper maintenance or use not in accordance with the provided instructions and/or owner’s manual
• Disassembly or attempted disassembly of your steamer
• If the steamer is designated for residential but utilized in a commercial application
• Using an improper electrical source such as using an extension cord that is not at least 12 gauge / 15AMP rated or higher extension cord
• Adding chemicals or cleaning solution to the boiler or reservoir tank
• Parts subject to wear and tear not determined defective or items such as O-rings, brushes, hoses, accessories

GOVERNING LAW, JURISDICTION AND COSTS
All disputes arising out of or related to the warranty shall be governed by the laws of the State of Texas. In the event the customer and US STEAM® LLC are unable to resolve any customer dispute, and any collection action, suit, or other judicial proceeding is commenced, the prevailing party in any such action, suit, or proceeding shall be entitled to recover any cost and attorney fees incurred.

• Restaurant  Floors, Kitchen, Grills & Bathrooms
  Chemical free cleaning in all food prep and storage areas.

• Hospital Patient Beds, Wheelchairs & Curtains
  Steam is a proven killer of virus and infection causing germs

• Grocery Delis, Freezers & Butcher
  Chemical free cleaning in areas of food storage and preparation.

• Office Desk, Tables & Partitions
  Cleaning with steam guarantees a clean, germ-free work environment increasing productivity, employee retention and reducing sick days.

• School High Touch Areas, Bathrooms, Locker Rooms & Gym Mats
  Steam kills on contact, no dwell time.

• Gym Equipment, Lockers & Saunas
  Kill viruses and germs found on workout equipment and gym floors.

• Day Care Toys, Playgrounds & Beds
  Steam clean high touch areas where kids pass germs. Extreme cleaning with steam can reduce sick days for kids and employees.

• Automotive Seats & Floors
  Combine steam and extraction into one system for more efficient detailing.

A Better Way to Clean
US STEAM®
2440 Chamber Street, Ste A Venus, TX 76083
www.ussteam.net
817-297-7745

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