US STEAM Eagle US6100 Steam Cleaner User Manual

October 30, 2023
US STEAM

US STEAM Eagle US6100 Steam Cleaner User Manual
US STEAM Eagle US6100 Steam Cleaner

WARNING

  • DO NOT leave the steam cleaner unattended while plugged in
  • Turn off all controls and unplug the electrical cord when not in use
  • DO NOT use with a damaged cord or plug
  • If the steam cleaner is not working as it should, has been dropped, damaged, left outdoors or dropped into water, call for service before using
  • NEVER attempt to disassemble this steamer
  • DO NOT handle the electrical plug with wet hands
  • DO NOT use near children
  • DO NOT pull or carry by power cord
  • Keep cord away from heated surfaces
  • ALWAYS set safety switch on hose handle into the locked position when not in use
  • Not setting safety switch to locked position could result in an injury
  • Keep body, hands, and feet away from accessories or nozzle when steam is in active use
  • ALWAYS test a small area before cleaning a large area on any type of surface to make sure no damage will occur
  • The steam cleaner should be the only appliance plugged into an outlet
  • Use only a 12 gauge / 15 AMP rated or higher rated extension cord with max length of 25ft
  • Any alteration of electrical cord supply on this steam cleaner will void all warranties
  1. Extension Wands Part # EAG0006
    Accessories

  2. Hose Part # EAG5680

  3. 1-Hole Nozzle Part # EAG0028

  4. Large Floor Brush Part # EAG0042

  5. Large Triangle Brush Part # EAG0047
    Accessories

  6. Safety Cap Part # EAG0787

  • 3” Round Brass Brush Sold as kits
  • 3” Round Nylon Brush Sold as kits
  • 1” Nylon Brush Sold as kits
  • 1” Brass Brush Sold as kits

ALL ACCESSORIES CAN ORDERED AT WWW.USSTEAM.NET

Quick Start Guide

  1. FILL RESERVOIR TANK WITH WATER

    • Remove the Tank Cap and fill the reservoir tank with tap water.
    • Do NOT put cleaning fluids in the steamer – THIS WILL VOID THE WARRANTY
      Quick Start Guide
  2. CONNECT HOSE

    • Lift the socket cover on the front.
    • Insert the hose into the socket until you hear a “click”.
  3. PLUG INTO ELECTRICAL OUTLET

    • Plug the power cord into an outlet.
    • The steam cleaner should be the only appliance plugged into the outlet.
    • Use only a 12 gauge / 15AMP rated or higher extension cord.
  4. POWER ON THE STEAM CLEANER

    • Press the POWER button

It will take 10 minutes before your steamer is ready to use

The light will blink indicating the boiler is heating. When the stops blinking, the steamer is ready to use. During use, the will blink indicating the boiler is heating.
Instcruction

LOW WATER ALERT & REFILLING
During start-up or during use, the steamer may run low on water causing the low water indicator to blink and the alarm to sound.
LOW WATER

The Eagle steamer hasa separate fill tank so there is no cool down requirements.

Remove tank cap, add water, and continue steaming

  1. BLEED THE HOSE BEFORE USING

    • Squeeze the gray trigger on the hose handle to purge water from the hose. for about 10 seconds
  2. STEAM CONTROL DIAL

    • The Steam Control Dial is located on top of the steamer.
    • INCREASE steam pressure by turning the dial to the LEFT.
    • DECREASE steam pressure by turning to the RIGHT.
    • Do NOT turn the dial all the way to the RIGHT. This is the lowest possible setting and no steam will release when pulling the trigger.
  3. SHUT DOWN PROCEDURE

    • Push the Power button to turn off the Eagle.
    • For storage, we recommend draining the water from the boiler.
    • Make sure steamer has cooled before draining water from the boiler

Troubleshooting

PROBLEM SOLUTION
Steamer has NO Power Check electrical panel for tripped breaker:
  • The steam cleaner should be the only appliance plugged into the outlet
  • Use only a 12 gauge / 15AMP rated or higher extension cord.

Power but NO Steam| Check the STEAM DIAL on top of the Eagle.

  1. Turn steam control dial to the LEFT.

  2. Disconnect the hose and reconnect.Ø  You will hear a “click” when connected.

  3.   Check grey safety lock on hose handle

  4. Is the steam number on the display reading “2”?
    SOLUTION

  5. If yes, push and hold power button until it shows a 1 or 3

Squeeze Trigger and NO steam| Check hose connection:

  • Disconnect and reconnectØ  You should hear a “click” when connecting hose to the steamer
  • Check the grey safety lock on the side of the handle

Steam pressure last 10 minutes|

  • You are cleaning using HIGH steam.
  • Reduce steam pressure to MEDIUM.

Low Water Indicator is flashing|

  • Add water to the steamer.
  • Push power button to reset alarm.

Shuts off after 30 minutes|

  • The Eagle will automatically shut off after 30 minutes of continuous use.
  • Push power button to reset.

Steamer takes longer than 15 minutes to heat| Have you descaled the boiler?Ø Your steamer needs to be descaled every 6 months or when you notice a reduction in steam pressure
If you are still having problems, contact our service team at (817) 888-8313
ERROR CODES| E01 – Refill Water TankE03 – Refilling the boiler failed. E05 – Descale the boiler|
If you are still having problems, contact our service team at (817) 888-8313|

Product Overawe

De-scaling

DESCLAILING

  • Display shows Error Code E05.
  • OR Every 6 months.
  • OR Steamer takes longer than 10 minutes to heat.

DESCALING SOLUTION

  • 2 Cups of Vinegar.
  • 2 Cups of Water.

WARNING

INSTRUCTION FOR DESCALING

  1. Steamer must be cool before descaling.

  2. Unscrew (by hand) the boiler drain plug.

  3. Drain all water and replace the drain plug.

  4. Pour descaling solution into the reservoir tank.

  5. Push the Power Button to run descaling solution into the boiler.

    • Run for 2 minutes then turn off the Power button and let steamer set for at least 30 minute.
    • Remove drain plug and empty boiler tank.
    • Replace drain plug

Rinse Cycle

  1. Refill reservoir tank with tap water.
  2. Push the Power Button.
    • Run for 2 minutes.
  3. Remove drain plug and empty the the boiler.
  4. Repeat step as needed until water is clear.

NEVER ADD CHEMICALS INTO THE TANK! Adding any form of chemicals or fragrance to the tank will void the warranty and could result in malfunction or damage to the system.

Work Techniques

CLEANING: Grout

  1. Connect the silver extensions wands and 1-Hole jet nozzle to hose handle.
  2. Attach 1”nylon or brass brush to nozzle.
  3. Steam pressure: Medium.
  4. Apply gentle pressure to the brush during cleaning.
    • Let the steam do the work
    • Steam will push the dirt out of the grout.
    • Use a towel to wipe
    • Angle the brush to clean the edges of grout line

CLEANING: Tile

  1. Attach large floor brush.
  2. Steam pressure: Medium
  3. Move slowly over tile allowing steam to penetrate the pores in the tile.
  4. Wrap the brush with a towel for deeper cleaning.

Floors
Vinyl or Wood

  • Use the large floor brush with a bonnet or towel attached. Use low steam pressure.
  • WHEN STEAMING A WOOD FLOOR, NEVER LET BRUSH STAND IN ONE PLACE WHILE STEAM TRIGGER IS ON. ALWAYS KEEP BRUSH MOVIN

Go to www.ussteam.net for cleaning videos.

Notices

Read all instructions before using this steam cleaner.

WARNING: STEAM GENERATED BY THE STEAM CLEANER IS EXTREMELY HOT AND WILL CAUSE INJURY IF IT COMES IN CONTACT WITH THE SKIN OR EYES. USE AS DIRECTED BY THE MANUAL AND ONLY AIM THE STEAM HANDLE AT THE CLEANING AREA.

WARNING

  • DO NOT leave the steam cleaner plugged in while unattended
  • Turn off all controls and unplug the electrical cord when not in use
  • DO NOT use with a damaged cord or plug
  • NEVER attempt to disassemble this product in a way not instructed in this manual
  • DO NOT handle the electrical plug with wet hands
  • DO NOT use near children
  • DO NOT pull or carry by cord
  • Keep body, hands, and feet away from nozzle or brush steam / Steam can cause burns
  • ALWAYS set safety switch on hose handle into the locked position when not in use
  • Not setting safety switch to locked position could result in an injury
  • ALWAYS test a small area before cleaning a large area on any type of surface to make sure no damage will occur
  • DO NOT expose machine to freezing temperatures while not in use
  • DO NOT store gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance

ELECTRICAL CONNECTIONS
The steam cleaner uses 110 Volts and will pull 13.1 Amps. It should be the only appliance plugged into an outlet.

  • Use only a 12 gauge / 15AMP rated or higher extension cord.
  • Any alteration of electrical cord supply on this steam cleaner will void all warranties
  • Make sure all switches on front of unit are in the off position before plugging unit into electrical outlet
  • For circuit breaker protection, plug the unit into an outlet isolated from other equipment or turn the other equipment off while using the steam cleaner
  • The combined electrical amperage of other equipment and the steam cleaner together may cause a circuit breaker to trip.
  • Always press the power button to OFF before you unplug the unit
  • Removing the ground prongs from the power cord will void any and all warranties and can cause risk of shock or injury

In order to reduce the risk of fire, electric shock, personal injury or damage to property, follow these instructions carefully. When using electrical appliances, basic safety precautions should be followed.

KEEP FOR YOUR RECORDS. THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE. PLEASE READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS CONTAINED IN THIS MANUAL BEFORE USING THIS VAPOR STEAM CLEANER.

Warranty & Repair

SERVICE AND SUPPORT
Many issues can be resolved by calling our service center at (817) 888-8313 / Monday-Thursday 9-5 p.m. CST, and Friday 8-12 p.m.

All repairs must have an RMA.
RMA’s can be requested from the website: https://ussteam.net/repair
Steps for Repair:

  1. Request RMA.
  2. RMA number will be emailed along with a shipping label.
  3. Box up your steamer and include Repair Form.
  4. Go to FedEx for drop off.
  5. DO NOT SEND IN A REPAIR WITHOUT AN RMA

WARRANTY

Your steamer comes with a warranty which becomes effective on the date of purchase from US STEAM and is granted to the initial customer and is nontransferable. Any claims under this warranty must be made before the end of the applicable warranty period.

Your steamer is warrantied for a period of 1-year from original date of purchase for defective material, parts, and workmanship. The warranty EXCLUDES accessories, attachments and normal wear parts, when used in accordance with operating instructions under normal and reasonable use.

During the term of the warranty, all labor and parts to place your product in proper operating condition will be a covered service. You have an EXTENDED warranty covering 2 additional years for defective boiler or heating element. Extended warranty does not include labor cost and return shipping. US STEAM’s responsibility is limited to repair, replacement, credit or refund, any of which may be selected by US STEAM at its sole discretion.

The limited warranty covers only defects arising from normal use and does not include malfunctions or failures arising from: misuse, abuse, neglect, alteration, usage not in accordance with user manual and instructions, depletion of consumables, acts of nature, or damage caused by repairs where such repairs were made without US STEAM’s express approval.

Warranty is Void:

  • Damage due to misuse, abuse, negligence, and normal wear related to the product usage
  • Any repair or attempted repairs outside of the US STEAM Service Center will void all warranties
  • Lack of proper maintenance or use not in accordance with the provided instructions and/or owner’s manual
  • Disassembly or attempted disassembly of your steamer
  • If the steamer is designated for residential but utilized in a commercial application
  • Using an improper electrical source such as using an extension cord that is not at least 12 gauge / 15AMP rated or higher extension cord
  • Adding chemicals or cleaning solution to the boiler or reservoir tank
  • Parts subject to wear and tear not determined defective or items such as O-rings, brushes, hoses, accessories

GOVERNING LAW, JURISDICTION AND COSTS
All disputes arising out of or related to the warranty shall be governed by the laws of the State of Texas. In the event the customer and US STEAM® LLC are unable to resolve any customer dispute, and any collection action, suit, or other judicial proceeding is commenced, the prevailing party in any such action, suit, or proceeding shall be entitled to recover any cost and attorney fees incurred.

Restaurant

Floors, Kitchen, Grills & Bathrooms
Chemical free cleaning in all food prep and storag

Hospital

Patient Beds, Wheelchairs & Curtains
Steam is a proven killer of virus and infection causing germs

Grocery

Delis, Freezers & Butcher
Chemical free cleaning in areas of food storage and preparation.

Office

Desk, Tables & Partitions
Cleaning with steam guarantees a clean, germ-free work environment increasing productivity, employee retention and reducing sick days.

School

High Touch Areas, Bathrooms, Locker Rooms & Gym Mats
Steam kills on contact, no dwell time

Gym

Equipment, Lockers & Saunas
Kill viruses and germs found on workout equipment and gym floors

Day Care

Toys, Playgrounds & Beds
Steam clean high touch areas where kids pass germs. Extreme cleaning with steam can reduce sick days for kids and employees.

Automotive

Seats & Floors
Combine steam and extraction into one system for more efficient detailing.

A Better Way to Clean

US STEAM®
2440 Chamber Street, Ste A
Venus, TX 76083
www.ussteam.net
(817) 297-7745

References

Read User Manual Online (PDF format)

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