ufesa NCD Complex Flexy Heat Ergonomic Pad Instruction Manual

June 9, 2024
UFESA

FLEXY-HEAT NC COMPLEX
FLEXY-HEAT NCD COMPLEX
FLEXY-HEAT LM COMPLEX
Ergonomic Pad instructions manual

NCD Complex Flexy Heat Ergonomic Pad

WE WOULD LIKE TO THANKS YOU FOR CHOOSING UFESA, WE WISH THE PRODUCT PERFORMS TO YOUR SATISFACTION AND PLEASURE.

IMPORTANT WARNING: KEEP IT FOR FUTURE USE
PLEASE READ THE INSTRUCTIONS FOR USE CAREFULLY PRIOR TO USING THE PRODUCT. STORE THESE IN A SAFE PLACE FOR FUTURE REFERENCE.

DESCRIPTION

  1. Heating pad
  2. Control
  3. Slider switch 0-1-2-3 position
  4. Temperature level indicator

SAFETY INSTRUCTIONS

Prior to plugging in the product, check that your mains voltage is the same as the one indicated on the product label. Children under the age of three should not use this appliance due to their inability to react to overheating.
This product can be used by children aged 8 and older and anyone with reduced physical, sensory or mental abilities or lack of experience and knowledge, while under the supervision of an adult or that are directed on how to use it safely and who understand the dangers. The device must not be used by children from 3 to 8 years of age unless the controls have been preset by a parent or guardian, or the child has been at least properly instructed on how to use the controls in a secure manner.
Children must not play with the product. Children should not clean or carry out maintenance without supervision.
This product should not be used by people insensitive to heat and other highly vulnerable people who are unable to react to overheating.
When the product is to be used for an extended period of time, such as when sleeping, the controls should be adjusted with temperature level 1 for continuous use.
This device is not intended for medical use in hospitals.
The product can only be used with the 24125 (FlexyHeat LM) 24130 (Flexy-Heat NC / NCD) model regulator.
Examine the product on a frequent basis for signs of wear or damage. If there are any signs or if the appliance has been used improperly or is not working, contact an authorized service centre prior to reconnecting it.
If the cord is damaged, do not use the product. The product must be taken to an authorized service centre for repair, otherwise, the product will have to be discarded.
Do not use the product if it is wet or damp. Never immerse the remote control in water. Dry the product prior to use if it shows any signs of moisture. This device is designed for use at a maximum altitude up to 2000m above sea level.

IMPORTANT WARNINGS

The mains connection cable must not be tangled or wrapped around the product during use.
Do not pull on the cable to unplug it or use it to carry the product. Do not wrap the cable around the control.
Do not cover or lay the control on top of the regulator control during use in order to ensure its proper operation.
Do not cover the product with any heavy or thick objects and do not place on top of any other heating elements.
Use without folding.
Do not stick any pins or needles or any other pointy metal objects into the product.
Proceed according to the conservation section of this manual for cleaning.
Do not use the product to warm up animals.
Materials will suffer wear and tear over time and after prolonged use. Unplug the product immediately from the mains in the event of any breakdown and contact an authorised Technical support service.
In order to prevent any risk of danger, do not open the remote control or the connection. Only qualified technical personnel from the brand´s Official Technical support service may carry out repair or procedures on the device.
Any incorrect use or improper handling of the product shall render the warranty null and void. Only an authorised technical support service centre may carry out repairs on the product.
B &B TRENDS SL. disclaims all liability for damages that may occur to people, animals or objects, for the non-observance of these warnings.

INSTRUCTIONS FOR USE

Prior to connecting the product to the mains, check your power supply voltage to ensure it is the same as the one indicated on the label included on the product. Connect the product to the appropriate mains.
In order to turn on the product, you must select the slider switch on the control, setting it to position 1, 2 or 3 (Fig.1).
From this time on, the product is operational.
The maximum operation time is 90 minutes, after which the automatic safety shut-down will immediately activate. The product will no longer heat up when in this state.
To turn on the product again, set it to position “0” and select the desired temperature.
Select the “0” position in order to turn off the product before you disconnect the device from the mains.
The pad models NC and NCD have been specially designed as an effective system to relax the muscles of the neck and cervical vertebrae (NC), as well as the muscles of the upper part of the back and dorsal vertebrae (NCD) which are the areas most frequently subjected to muscular tension.
The NC model sits around the rear of the neck, adjusting the fix button on the product, so that it sits approximately under the chin (Fig. 2). The NCD model is placed at the top of the back just like the previous model. Its lower section adapts to the waist, and the snap lock can be adjusted in advance to the required length to be placed around the navel area. (Fig. 3)
The lumbar-menstrual pad has an ambivalent design especially adapted for the application of heat in the abdominal area and the lumbar region. The LM model is positioned by adjusting the product to the lumbar area using the velcro system (Fig. 4).

TROUBLESHOOTING GUIDE

Possible operational problems

PROBLEM RECOMMENDATION
The regulator control does not    light up when Ensure that the regulator is

properly connected to the pro- duct and that there is voltage in the socket of the mains used and that the product is properly plugged in.
After a certain operation time, the product temperature seems  to reduce.| The product has an auto-stop system that activates after 90 minutes of continuous operation. After this time, the light on the regulator starts to flash. If you want to continue to use it, change the temperature level to level 0,
wait a few seconds, and then select the desired temperature.

PRODUCT DISPOSAL AND CONSERVATION PRODUCT CONSERVATION

Unplug the product when you do not intend to use it for an extended period of time to prolong its shelf-life. Prior to storing the product, allow it to cool before folding, keep it in its original packaging in a dry location with the fewest possible folds, without placing any objects on top.

PRODUCT CLEANING

Unplug and remove the regulator prior to cleaning the product. All parts of the product, apart from the regulator control, can be washed by hand or in the machine using liquid soap at a temperature not exceeding 30 °C and selecting a program for washing delicate garments. We recommend using a washing bag to prevent the closure of the sleeve becoming tangled with other clothing.

PRODUCT DISPOSAL

Do not dispose of the product at the end of its shelf-life. Contact the organic collection centre closest to your home in accordance with the waste electrical and electronic equipment (WEEE) Directive 2012/19/EU to contribute to the protection of the environment. Request detailed information regarding their current methods of disposing of packaging and scrappage of used devices from your distributor. We hope that you will be satisfied with this product.

SYMBOLS

Carefully read the instructions for use
Do not use when creased or folded
Do not stick any pins or needles or any other pointy metal objects into the pad
Children under the age of three are not to use this appliance due to their inability to react to overheating
Machine wash at a maximum temperature of 30 ºC
Do not use bleach
Do not use in the dryer
Do not iron
Do not dry clean (dry cleaners or launderette)

WARRANTY REPORT

B&B TRENDS, SL. guarantees compliance of this product, for the use for which it is, during the period established by the legislation in force in the country of sale. In the case of breakdown during the term of this warranty, users are entitled to repair or else the replacement of the product at no charge if the former is unavailable, unless one of these options proves impossible to fulfil or is disproportionate. In this case, you can then opt for a reduction in price or cancellation of the sale, which must be dealt with directly with the sales vendor. This also covers replacement of spare parts provided that the product has been used according to the recommendations specified in this manual for both cases, and has not been tampered with by any third party that is not authorised by B & B TRENDS, SL.
The warranty will not cover any parts subject to wear and tear. This warranty does not affect your rights as a consumer in accordance with the provisions in Directive 1999/44/
EC for member states of the European Union.

USE OF WARRANTY

Customers must contact a B&B TRENDS, SL., authorised Technical Service for repair of the product. Since any tampering of the same by anyone not authorised by B&B TRENDS, SL., or the careless or improper use of the same shall render this warranty null and void. You must keep the purchase invoice, receipt or delivery docket in order to exercise your warranty rights.
For technical service and after-sales care outside the Spanish territory, please submit your query to the point of sale where you purchased the item.

TECHNICAL ASSITANCE SERVICE (TAS)

(+34) 93 560 67 05
sat@bbtrends.es

B &B TRENDS, S.L.
C. Cataluña, 24
P.I. Ca N’Oller 08130
Santa Perpètua de Mogoda (Barcelona) España
C.I.F. B-86880473
www.bbtrends.es
Check out your nearest service station at https://sat.ufesa.com/

B &B TRENDS, S.L. · C.I.F. B-86880473
C. Cataluña, 24 P.I. Ca N’Oller 08130
Santa Perpètua de Mogoda (Barcelona) · España
www.bbtrends.es
Ver. 03/2022

References

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