EPSON F571 Dye-Sublimation Printer User Guide

: June 4, 2024
: Epson

Table of Contents

EPSON F571 Dye-Sublimation Printer
Limited Warranty
CONTACT
Trademarks
Read User Manual Online (PDF format)
Download This Manual (PDF format)

EPSON F571 Dye-Sublimation Printer

Notices
Please see the safety instructions in the online User’s Guide.

Limited Warranty

Limited Warranty for Epson® Products
- Epson products are covered by warranty against defects in workmanship and materials when operated under normal use and handling conditions, as indicated in the product documentation, for the period specified in section “Epson Limited Warranty Coverage”. Coverage begins as of the date of delivery to the purchaser by Epson or by an authorized Epson dealer (see “Epson Subsidiaries and Offices in Latin America”), in the country of purchase.
- Epson also guarantees that ink cartridges and inks included with the product will perform according to the usage specifications as long as they are used prior to the expiration of their warranty period.
- Warranty coverage is terminated if the printer is ever used with new or refilled ink cartridges, ink, or ink delivery systems other than the Epson UltraChrome® DS system for which the printer was designed.
Scope of Warranty
- Should Epson receive notice of a defect during the warranty period, it may, at its discretion, either undertake on-site repair of the product, or replace the defective product at no cost to the purchaser. In the event of on-site repair, Epson will send an Epson Authorized Servicer to make the repair at the location registered for the printer. You may be required to pay a fee to cover the service representative’s transportation cost if the printer is in a remote area. In the event of a replacement, the replaced equipment will become property of Epson. The replaced item may be new or previously repaired to the Epson standard of quality, and will assume the remaining warranty period of the product that was originally purchased. This warranty does not include any compensation or damages whatsoever, resulting from the operating failures of the Epson product. In any event, Epson’s maximum liability toward the purchaser will be limited to the purchase price paid to Epson or to the authorized Epson dealer.
- Epson’s warranty does not cover any software not manufactured by Epson, even when delivered with an Epson product. The software may have a warranty provided by the manufacturer, as indicated in the documentation attached thereto.
Limitations and Exclusions
The warranty will be invalid in the following cases:
If the printer is ever used with new or refilled ink cartridges, inks, or ink delivery systems other than the Epson Ultra Chrome DS system for which the printer was designed. In this case, any warranty for the print head and ink delivery system is terminated permanently.
When the damage to the product resulted directly from the use of media types which are not specified for use with the product.
When the product’s serial number has been removed or altered.
When the product has been misused, has undergone unauthorized modifications, has been used or stored in ways that are not in compliance with the environmental specifications of the product.
When damages resulted from the use of refilled supplies or consumables, or when damages are the result of use of media that does not meet the product’s specifications.
When damages resulted from the inappropriate transport of the equipment (packaging, installation, maintenance, transportation).
When damages were caused by natural or intentional disasters (fire, floods, lightning, earthquakes, etc.), power
When the product has been totally or partially disassembled, or has been repaired other than by an Authorized Epson Service Center.
When substances have been spilled on the product.
When the external plastic case has been scratched or abused.
When damages resulted from inappropriate tests, installation, maintenance or adjustments.

  * Note that warranty coverage for the print head and ink delivery system is terminated if the printer is ever used with inks or ink delivery systems other than the Epson Ultra Chrome DS system for which the printer was designed.
  * This printer must be installed by an Epson Authorized Installer. Any damage caused by improper, unauthorized installation is not covered by this warranty.
  * The warranty does not extend to accessories (lids, covers, roll adapters, blades, trays) or replenishing supplies and consumables (inks, ink cartridges, and knobs), which, due to their nature, must be regularly purchased through authorized dealers.

How to Register the Printer
When the purchaser registers the printer, the purchaser will be invited to join Epson’s loyalty program, where points can be accumulated based on the purchase of genuine Epson inks, and redeemed against future purchases of Epson products and services.
To register the printer in Epson’s loyalty program, visit http://epson.com/surecolorrewards.
How to Obtain Warranty Service
- Please refer to the user documentation to ensure that the product settings have been properly set and to perform the diagnostic tests indicated therein. Furthermore, in order for the unit to operate optimally, always use original Epson supplies and consumables.
- To obtain warranty service, the purchaser should call any of the Epson Technical Assistance Centers (see country list starting on page 8).
- Upon calling an Authorized Epson Service Center, the purchaser will be asked to provide the product model and serial numbers, and may be asked to provide information on the location and the date of purchase (the warranty is only valid in the country of purchase).
- If there are no Authorized Epson Service Centers in your area, call the Epson Technical Assistance Center for service referral.
Responsibilities of Purchaser
- The purchaser is responsible for the safety of all confidential and proprietary information stored on the product, as well as for recovery backup files in case of damage. Any activity related with the re-installation or resetting of the software that was delivered with the equipment, will be billed to the purchaser at the rates in effect at the Authorized Epson Service Center. This also applies if the failure was the result of a defect in the purchaser’s proprietary software or of a computer virus.
- In order to obtain on-site service, the purchaser will be required to provide: access to the product; an appropriate working area; access to electrical facilities; access to the resources that may be necessary for the installation, repair or maintenance of the unit; a safety environment for Epson staff and their work tools.
Limited Warranty Coverage
Product| Model| Coverage| Conditions
---|---|---|---
Large Format Printer| Epson SureColor® F571| 1 year (0 to 90 days, unlimited, and the remaining 275 days) or 10,000 A1-size printed sheets, whichever occurs first| On-site

Technical Support Service

Epson offers technical assistance through electronic and telephone services. Before calling Epson, refer to the documentation included with your product. If you do not find the solution to your problem, visit Epson’s website at http://latin.epson.com/support or call the local Epson office or an authorized Epson dealer.
Epson Technical Assistance Centers

Country| Telephone Number| Country| Telephone Number|
---|---|---|---|---
Argentina| (54 11) 5167-0300

0800-288-37766

| Guatemala*| 1-800-835-0358|
Mexico Mexico City| 01-800-087-1080

(52 55) 1323-2052

|
Bolivia| 800-100-116|
Chile| (56 2) 2484-3400| Nicaragua| 00-1-800-226-0368|
Colombia Bogota| 018000-915235

(57 1) 592-2200

| Panama*| 00-800-052-1376|
Paraguay| 009-800-521-0019|
Costa Rica| 800-377-6627| Peru Lima| 0800-10-126

(51 1) 418-0210

|
Dominican Republic| 1-888-760-0068|
Ecuador| 1-800-000-044| Uruguay| 00040-5210067|
El Salvador*| 800-6570| Venezuela| (58 212) 240-1111|

Contact your local phone company to call this toll-free number from a mobile phone.
If your country does not appear on the preceding list, please contact the dealer where you purchased the product.
You may receive help or consult information online for all Epson products. Register your Epson equipment on our website at http://latin.epson.com/support.

Extended Warranty Support and Service
In some countries, Epson offers warranty extension services. For information on the extended service plans, please contact Epson. Extended coverage is for one year, provided that the limitation of 10,000 A1-size printed sheets is not exceeded, and coverage for the print head and ink delivery system is terminated if the printer is ever used with new or refilled ink cartridges, inks, or ink delivery systems other than the Epson UltraChrome DS system for which the printer was designed. Up to 1 extended service plan may be purchased, for a total potential coverage of 2 years (1 year of warranty plus 1 year of extended service), provided that the limitation of 10,000 printed A1-size printed sheets is not exceeded. Epson’s extended service plans do not extend the limitation of printed A1-size printed sheets. Purchase of a first extended plan must be made before the one-year warranty expires.

CONTACT

Epson Subsidiaries and Offices in Latin America

Epson Argentina S.A.
- San Martín 344, Piso 4
- (C1004AAH), Buenos Aires, Argentina
- Tel: (54 11) 5167-0300
- Fax: (54 11) 5167-0333
Epson Costa Rica, S.A.
- 102 Avenida Escazú
- Torre 1, Piso 4, Suite 401/402
- Escazú, San José, Costa Rica
- Tel: (506) 2588-7855
- Fax: (506) 2588-7888
Epson Perú, S.A.
- Av. Canaval y Moreyra 590
- San Isidro, Lima 27, Perú
- Tel: (51 1) 418-0210
- Fax: (51 1) 418-0220
Epson Chile, S.A.
- La Concepción 322
- Providencia, Santiago, Chile
- Tel: (56 2) 2484-3400
- Fax: (56 2) 2484-3413
Epsodecua Cia. Ltda.
- Av. de los Shyris N36-120 y Suecia,
- Edificio Allure Park, Piso PH
- Quito, Ecuador
- Tel: (593 2) 395-5951
- Tel: (593 2) 602-3070
Epson Venezuela, S.A.
- Calle 4 con Calle 11-1
- La Urbina Sur
- Caracas, Venezuela
- Tel: (58 212) 240-1111
- Fax: (58 212) 240-1128
Epson Colombia, Ltda.
- Calle 100, No. 19-54, Piso 7
- Bogotá, Colombia
- Tel: (57 1) 592-2200
Epson México, S.A. de C.V.
- Blvd. Manuel Ávila Camacho 389
- Edificio 1 Conjunto Legaria
- Col. Irrigación, C.P. 11500
- Ciudad de México, México
- Tel: (52 55) 1323-2000
- Fax: (52 55) 1323-2183

Trademarks

EPSON, SureColor, and UltraChrome are registered trademarks and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.