Aqara M1S Gen 2 Wireless Smart Home Bridge for Alarm System User Manual

M1S Gen 2 Wireless Smart Home Bridge for Alarm System

How do | connect the Aqara Hub M1S Gen 2 Gen 2 with the app?
To pair the Aqara Hub M1S Gen 2 with the Aqara Home app, please make sure your phone is connected to a 2.4GHz band Wi-Fi.
Select Accessories>”+”>select Aqara Hub M1S Gen 2>long press on the reset button for 10s until the hub blinks yellow and follow the instructions.
What is the difference between the Aqara Hub and the Aqara Hub M1S Gen 2?

1. The M1S Gen 2 can support 128 devices as opposed to 32 devices for the Aqara Hub.
2. The M1S Gen 2 supports four alarm modes (Home/Away/Night/Off) in the Apple Home app as opposed to only two alarm modes (Away/ Off).
3. The M1S Gen 2 uses Zigbee 3.0 which is proven to be faster and more stable than the Zigbee 1.2 that the Aqara Hub uses.

Wi-Fi Network Setup?

1. Make sure that the home hub and the Aqara Hub M1S Gen 2 are on the same Wi-Fi LAN.
2.  If you are not connected to the home hub, |OS devices can only connect to accessories within the LAN.
3. The hub only supports 2.4GHz router Wi-Fi networks. If you are using a dual band router, please disable the 5GHz Wi-Fi network before adding the hub.
4. If a router signal cannot provide coverage to all areas of the house, it is recommended that you install a Wi-Fi signal amplifier or set up a router bridge mode to access the main router when setting up the LAN network environment. Please refer to your Wi-Fi signal amplifier and router bridge mode manual for operational details.

How do | choose the Aqara Hub M1S Gen 2 installation location?

1.  It is recommended that the hub be installed at the center area of the accessories to ensure that the hub and all accessories can communicate steadily. If the distance between the accessories and the hub is too far apart, the accessories may appear to be offline. In this case, please add another hub and connect the accessories to the newly installed hub.
2. The hub should not be too far away from the router whenever possible. To ensure stable Wi-Fi communication, a straight-line distance of 2 to 6 meters (6 to 19 feet) is the most optimal.
3.  To ensure that the hub’s signal can reach longer distances, it is recommended that the hub be installed no less than 1 meter (3 feet) from the ground.

What if the Aqara Hub M1S Gen 2 fails to pair with the app?

Please follow the steps below:

1. Keep the phone close to the hub and make sure the hub is blinking yellow.
2.  Connect the hub to a 2.4GHz band Wi-Fi and switch off the 5GHz if the router transmits on both bands.
3.  Make sure there are no special characters in the Wi-Fi name and, if it is a router for business, disable the “forbid sending mDNS to wireless clients” setting.
4. Try with another Wi-Fi or creating a Wi-Fi hotspot with a phone can be even better, so you can know whether the pairing failed because the previous Wi-Fi signal is weak.
5. Try to long-press the reset button of the hub M1S Gen 2 until the yellow light is blinking, confirm what app the hub is prompting to connect, make switch operation when needed.
6.  If the pairing has failed after multiple attempts, you may need to restart your phone to clear the memory cache.

How do | check the firmware version of the Aqara Hub M1S Gen 2?

Ensure that your phone and the Aqara Hub M1S Gen 2 are connected to the same Wi-Fi network. Open the Aqara Home app. Under the Accessories page, select the hub to be upgraded, enter the hub details page, and click firmware to upgrade.
How do |! restore the Aqara Hub M1S Gen 2 to factory settings?

1. To reset the hub, press and hold the hub button for 10 seconds until the yellow light flashes, indicating that the hub has been reset. This operation will not delete the set times, battery, and the list of the accessories.
2. To restore factory settings to the hub, press the hub button 10 times in rapid succession. After the yellow light flashes, it indicates that the factory settings have been restored. This operation will delete all the data such as the timing, battery level, and sub-device list of the accessories.

How can / control the Aqara Hub M1S Gen 2 and its child devices remotely?
Once the hub is connected to a stable Wi-Fi, you can send commands from the app to the Aqara Hub M1S Gen 2 and the child devices.
To perform remote control with Apple Home app, you need to set up a home hub under the same Wi- Fi as the Aqara Hub M1S Gen 2, with stable internet access, logging in with the same Apple ID as the iPhone. Currently, iPad, HomePod or Apple TV can be set up to be the home hub.
Hub failed to add successfully, prompt “Accessories added”?
Please delete the previously added hub in the Apple Home or the Aqara Home app, then restart the phone Wi-Fi, then press and hold the hub button for 10 seconds to reset the hub until the yellow light flashes, and then add the hub again.
How can | connect my Aqara devices to Amazon Alexa?
To use Amazon Alexa to control Aqara devices, please follow steps below.
Aqara Home: Profile>Smart Speaker Service> click Amazon Alexa>follow the instructions.
How can | connect my Aqara devices to Google Home?
To use Google Assistant to control Aqara devices, please follow steps below.
Aqara Home: Profile>Smart Speaker Service> click Google Assistant>follow the instructions.
How many accessories can be paired with the Aqara Hub M1S Gen 2?

1. This hub supports up to 32 Aqara child devices.
2.  If you want to add more child devices, you can add a repeater to the hub first, which will extend the range of your Zigbee network. After expansion, the hub can support up to 128 accessories.
3.  Aqara devices that can act as repeaters are the Aqara Wall Switch with Neutral and the Aqara Smart Plug. Each repeater can extend to support 16 additional child devices

How can I use Siri voice control?

1. Control accessories. Name the accessories in Apple Home or Aqara Home app, distribute them to a specific room and tell Siri, “Turn on the light” “Turn on living room lights” “Turn on bedroom lights” “Turn off the switch” “Turn on the plug” “Turn off living room lights” “Turn off lights in my Chicago house” “Set night light to 50%” “Set night light to red”.
2. Set scenes. Set scenes in Apple Home or Aqara Home app and name them. Ask Siri to set the following scenes, “Hey Siri. Set the party scene” “| am home” “I am leaving” “Good night” “Good morning”.
3.  Check accessory status. Name the accessories in Apple Home or Aqara Home app, distribute them to a specific room and ask Siri, “Is the living room open?” “Living room temperature” “What is the living room humidity?” Siri voice control of HomeKit-enabled accessories is available on iPhone, Apple Watch, iPad, iPod, Apple TV, HomePod.

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