DETECK DT40P Thermal Receipt Printer User Manual

DETECK DT40P Thermal Receipt Printer

Thank you for choosing our product. The FLASH DT40P Thermal Receipt Printer is the perfect solution for a safe, reliable, and efficient printing quality at an affordable price. We recommend reading thoroughly all the information stipulated in this manual in order to make the best use of this product

PLEASE TAKE NOTICE Should the equipment be altered in any way or used in a manner for which it was not intended at the time of delivery, the supplier of the equipment accepts no responsibility for injury or damage to personnel or equipment. If the conditions for use of the equipment are changed, the supplier must be contacted or the declaration of conformity will be invalidated.

All support is provided by our North American 24/7 Support Team

• 1-332-228-1098
• [email protected]

IMPORTANT SAFETY INSTRUCTIONS

WARNING

• Do not touch the Printer head right after Printing to avoid any burn
• Keep the machine away from heavy humidity and high temperature as it may prevent it from working properly.
• Do not drop conductive objects into the machine to prevent internal short circuits.
• Do not use this machine in areas where it may be exposed to water or other liquids
• Unplug this machine from the wall before opening the back cover for maintenance.
• Do not disassemble this machine as this may expose you to dangerous voltages as well as electrical shocks if wrongly reassembled. Take it to qualified personnel for service or repair if required.

CAUTION

• When not using the machine for a prolonged period of time, please switch off the machine and disconnect the power cord
• Ensure the cable is disconnected before moving the machine otherwise the power cord may get damaged
• Do not pull the cord to unplug the power cord. Do not use the machine if the power cord is damaged or the plug socket is loose.
• Do not bend the power cord as it may get damaged.
• Do not place heavy objects on the cord.

Not following these instructions may result in fire, electrical shock, or damage to the machine.

SAFETY PRECAUTIONS

This product should not be exposed to:

• Shaky or vibrating surface
• High temperature including but not limited to strong sunlight, radiator heater register.
• High humidity and dust may damage the machine
• Water or other liquids. In case of spilled liquid into the interior of the machine, please stop operating, switch off, and disconnect the power cord. Contact the service center for help
• Chemical solvents such as oil, gasoline, benzene, and acidic liquids. In case of spilled liquid into the interior of the machine, please stop operating, switch off, and disconnect the power cord immediately.
• Any kind of object dropped into the machine through the case slots or openings . Especially conductive objects such as clips, pins, etc.

To ensure a long product cycle and quality of printing:

• Use the manufacturers’ thermal paper (or similar).
• Use a dry cloth to clean the printer head. Do not use dissolved substances, such as benzene, thinner, or alcohol wipes
• Avoid printing in a paperless state; it will seriously damage the printing roller and thermal print head.

PACKAGE CONTENT

• Thermal Label Printer 58mm
• Power Adapter
• Paper roll
• USB-B/Serial Plug
• LAN/Serial Plug
• User Manual

PARAMETERS

Print Parameters

| Print Method| Thermal Line Printer
---|---|---
Print Width| 48MM
Resolution| 384dots/Line（8dots/mm，203dpi）
Printing Speed| 70mm/Second
Interface Type| USB-B Port
Line Spacing| 3.75 mm（Can adjust by command）
Line No.| Font A:32 character /Line – Font B:42 character/Line
Character| Standard GB18030 simplified
Character Size| Font A: 1.5×3.0mm (12×24Dots）

Font B：1.1×2.1mm（9×17Dots）

Print Character

| Extended

Character set

| PC437/PC850/PC860/PC863/PC865/PC1252/PC86

6/PC852 etc. 50 international language in total

Bar code| UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)CODE3

9/ITF/CODABAR/CODE93/CODE128

Paper| Type| Thermal Roll
Width / Diameter| 57.5±0.5mm; ≤60mm
Feed Method| Easy feed (Clamshell feed)
Command| Commands| ESC/POS
Power| Power Adaptor| Input: AC 100V-240V,50-60Hz – Output：DC 12V/2A
Cashier Drawer| Output: DC 12V/1A
Buffer| Input Buffer| 32K bytes
NV Flash| 40K bytes
Product

Features

| Weight| 1.3lb (590g)
Dimension| 7.3×5.1×4.4” (185130112MM)
Environment| Working| Temp：5 ~ 45℃,Humidity：10 ~ 80%
Storage| Temp：-10 ~ 50℃,Humidity：10 ~ 90%（No dew）
Reliability| Print Head Life| 31 Miles / 50KM（print density≤12.5）
Software| Driver| Windows

INSTALLATION AND OPERATION

Connecting the Printer

1. Connect the power adapter cable to the printer power supply and the USB-B Port to the Printers interface
2. If your device has a Male Serial Port connection, Please use the USB-B /Female Serial Port cable. Plug the USB-B Port into the printer’s interface and connect the Female Serial Plug to your device. This works with our DETECK DT800 and DT600 Money Counters
3. If your device has a Lan Port connection i.e. DETECK DT200 Money Counter, please (1) connect the Serial Port cables together as indicated in the picture below (2) plug the USB-B Port into the printer interface and (3) connect the LAN Plug into your device

Loading Paper

1. Open the upper cover of the printer
2. Insert the roll paper as shown in the illustration
3. Pull out a part of the paper, and close the cover as shown in 3 and 4
4. Press down the flip cover and tear off the paper with the cutter

Note: take care of the roll direction, if inserted in the inverse direction, the content will not print out.

Attention

1. To get the best results from the printer, choose the recommended paper or other paper with equivalent quality, otherwise the printing quality will be affected and even the service life of thermal print head will be reduced.
2. Please do not use the paper roll that the end glued on the core of the paper roll, otherwise it may cause damage to the printer.
3. If the printing paper is contaminated by chemicals or oils, it may fade or reduce the sensible heat degree, and affect the printing effect.
4. Do not rub the surface of the printing paper with hard articles, otherwise it may cause fading.
5. The print paper will fade if the temperature is up to 70°C,keep it out of direct sunlight, humidity and high temperature.

Switch, Key name, Indicator and Function

1. POWER Switch
   The power switch is used to turn the printer On or Off

2. (FEED) Key
   Press the FEED button to advance paper or hold down to feed continuously

3. (STATUS) Green Light
   If the STATUS light is off, this indicates that the printer is in normal working state.
   If the STATUS light is flashing, this indicates that the printer is short of paper, print head overheating or error and other abnormal conditions.

4. (POWER) Red Light
   The indicator light indicates the printer is connected to the power supply and is turned on.

5. Self-Test of Printer
   Make sure the printer is power off before performing this task. Press and Hold the FEED button and then power on the printer. Release the button within 2-5seconds to print the self-test page

6. Restore Factory Settings
   When the printer connected to the power adapter, press (feed) key and open the printer power at the same time, released the button after approximately 10 seconds, printer is restored to factory settings.

MAINTENANCE

1. How to clean the Printer: Use a wet cloth; gently wipe the printer surface and internal paper warehouse.
2. How to clean the Printer Core: Dip a cotton in anhydrous alcohol and gently wipe the printer core ceramic parts
3. In case of water spill, please immediately disconnect the printer power, and allow the printer to dry naturally. Do not expose to direct sunlight.

TROUBLESHOOTING

heating

3. Cover is not closed

properly

| 1. Add Printing Paper

2.Open the cover to help dissipate the heat

3. Close the cover

Printer only perform a paper run, no content| Paper roll installed in the inverse direction| Install the paper roll in the opposite direction
Low     Quality     Print Result| The print head is dirty| Dip a cotton in anhydrous alcohol and gently wipe the printer core ceramic parts
Unable to Print| The power adaptor is not connected| Check if the power adaptor is properly connected

WARRANTY

This DETECK product is warranted to be free of defects in materials and workmanship for one (1) year after the date of purchase. Please ensure you activate your warranty by visiting our website: https://deteckusa.com/warranty

If you need to contact Deteck Technical Service Center, please have the following Information with you:

• Product Model
• Order ID
• Nature of the problem
• Steps already taken to resolve the problem, and the results (if any)

All support provided from our North American 24/7 Support Team 1-332-228-1098 [email protected]

FREQUENTLY ASKED QUESTIONS

What is the DETECK DT40P Thermal Receipt Printer?

The DETECK DT40P Thermal Receipt Printer is a high-quality and efficient printer designed for producing receipts in various business applications, including point-of-sale (POS) systems and retail environments.

How does the DETECK DT40P Thermal Receipt Printer work?

The DETECK DT40P uses thermal printing technology to generate receipts by heating a thermal print head, which transfers the content onto thermal paper. It offers a quick and noise-free printing process.

What types of businesses use the DETECK DT40P Thermal Receipt Printer?

The DETECK DT40P is used by a variety of businesses, including retail stores, restaurants, cafes, and other establishments that require receipt printing as part of their daily operations.

Is the DETECK DT40P Thermal Receipt Printer suitable for professional use?

Yes, the DETECK DT40P is designed for professional use and is commonly employed in businesses where receipt printing accuracy and efficiency are essential.

What is the printing speed of the DETECK DT40P Thermal Receipt Printer?

The printing speed of the DETECK DT40P may vary, but it is typically known for its fast and efficient printing, producing receipts in a matter of seconds.

Is the DETECK DT40P Thermal Receipt Printer compatible with various POS systems and software?

The DETECK DT40P is often compatible with a wide range of POS systems and software, making it a versatile choice for businesses with diverse technology setups.

What types of receipts can the DETECK DT40P Thermal Receipt Printer generate?

The DETECK DT40P can generate various types of receipts, including sales receipts, invoices, order confirmations, and more, depending on the specific requirements of the business.

Is the DETECK DT40P Thermal Receipt Printer easy to install and set up?

Yes, the DETECK DT40P is designed for easy installation and setup, with clear instructions provided to guide users through the process.

Does the DETECK DT40P Thermal Receipt Printer come with a warranty?

The warranty typically range from 1 year to 2 years.

Can the DETECK DT40P Thermal Receipt Printer handle different paper sizes and types?

The DETECK DT40P is often designed to handle various paper sizes and types, providing flexibility in receipt printing to suit the specific needs of the business.

Is technical support available for the DETECK DT40P Thermal Receipt Printer?

Many manufacturers offer technical support and customer assistance for the DETECK DT40P to address setup, usage, and troubleshooting questions.

Can the DETECK DT40P Thermal Receipt Printer connect to a network or be used wirelessly?

The DETECK DT40P may have models with network and wireless connectivity options, allowing businesses to choose the best connectivity method for their POS systems.

Is the DETECK DT40P Thermal Receipt Printer suitable for printing barcodes and QR codes?

Yes, the DETECK DT40P can be used to print barcodes, QR codes, and other machine-readable codes, enhancing its versatility in various applications.

Can the DETECK DT40P Thermal Receipt Printer be used for mobile and online ordering systems?

Yes, the DETECK DT40P is compatible with mobile and online ordering systems, making it a valuable tool for businesses embracing modern ordering methods.

Is the DETECK DT40P Thermal Receipt Printer designed for long-lasting use?

Yes, the DETECK DT40P is typically built to be durable and reliable, ensuring it can provide long-lasting receipt printing solutions for businesses.

Can the DETECK DT40P Thermal Receipt Printer print in color or black and white?

The DETECK DT40P typically prints in black and white, offering clear and legible receipts for business transactions.

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