Russell Hobbs RHSM1001-G Steam and Clean Steam Mop White and Aqua Instruction Manual

June 14, 2024
Russell Hobbs

Russell Hobbs RHSM1001-G Steam and Clean Steam Mop White and Aqua Instruction Manual
team and Clean Steam Mop White and Aqua

Steam & Clean Steam Mop Frequently Asked Questions

IMPORTANT:

RETAIN FOR FUTURE REFERENCE

FAQs

Reduced steam/no steam is coming out|

  • Check the water tank is filled.
  • The mop needs to heat up before steam is produced, please allow 25-30 seconds before use.
  • Check the steam dial is turned on at the front and indicator light is on.
  • Check the appliance is plugged in correctly and switched on at wall.
  • Descale the product using 50% white vinegar & 50% water solution.

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The appliance smells|

  • Check the microfiber pad is clean.
  • Wash the microfiber pad in a washing machine or warm soapy water and allow to dry naturally.
  • If first time use, new parts heating may cause a smell, but this will dissipate quickly.
  • Do not store with a wet pad attached.

A puddle has formed/the floor is soaking we|

  • The mop pad is saturated with water.
  • Wash the mop pad and allow to dry naturally or replace with a new pad.
  • If there is still too much water, please contact customer services.

Parts have broken|

  • Please contact customer services.

The mop pads aren’t cleaning in the washing machine|

  • Pads need replacing.
  • Visit your local retailer or contact customer services to purchase additional pads.

Please note: It is normal for there to be water droplets in the tank, this is a result of quality testing during manufacture

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