j5create JUA214 USB to HDMI Multi Monitor Adapter Installation Guide

June 14, 2024
j5Create

j5create JUA214 USB to HDMI Multi Monitor Adapter

Product Information

The USBTM Multi-Monitor Adapter, available in models JUA214, JUA254, JUA255, and JUA258, is a display adapter designed to allow users to connect additional monitors to their computers via USB.

The product is compatible with various operating systems, including English, Deutsch, Italian, Dutch, Portuguese, and Swedish.

The product is manufactured by Kaijet Technology International B.V., with contact details as follows:

Product Usage Instructions

  1. Step 1: Download the driver from the following link: https://en.j5create.com/pages/drivers
  2. Step 2: Install the driver by following the prompts:
    • If using Windows, navigate to My Computer > Downloads and choose j5UsbDisplayAdapter to begin installation.
    • If using Mac OS v10.12 or later, click OK when the pop-up window appears. Then go to Security and Privacy > General and click Open Anyway to install the driver.
  3. Step 3: After the driver installation is complete, restart your computer by clicking Finish. Once your computer has restarted, connect the j5create USBTM 3.0 Display Adapter to your display first and then to your computer.
  4. Step 4: Adjust the display settings by going to the appropriate system preferences or settings menu.

Note: It is important not to plug the j5create USBTM display adapter into the computer until the driver installation incomplete.

USB™ Multi-Monitor Adapter

JUA214 / JUA254 / JUA255 / JUA258

j5create-JUA214-USB-to-HDMI-Multi-Monitor-Adapter-1

Windows® Driver Installation
Driver will automatically install on Windows® 11 / 10 / 8.1 / 7 (Plug & Play requires internet access)

INSTRUCTION

j5create-JUA214-USB-to-HDMI-Multi-Monitor-Adapter-2

Step 1
If you have internet access it is highly recommended that you download the latest driver from www.j5create.com under Support & Services –scroll down to the product’s driver you are installing and download the latest driver for your operating system (Note: If possible run as an administrator).

Step 2.
Follow the prompts to install the driver (you may have to click on My Computer

downloads and choose j5UsbDisplayAdapter to begin installation).

Step 3.
Once the driver has been installed choose Yes and click Finish to restart your computer and complete the driver installation. Once your computer has restarted, connect the j5create USB™ 3.0 Display Adapter to your display first and then to your computer. Now you are ready to use your j5create USB™ Display Adapter!

Step 4. Display Settings
Windows® 7, 8.1: Right click on the icon on the lower right-hand side of the toolbar to open display settings. If your driver automatically installed, you will see a different icon .

Mac® Driver Installation

Do NOT plug the j5create USB™ display adapter into the computer until the driver is completely installed

Please download the file from https://en.j5create.com/pages/drivers

Step 1.
If you have internet access it is highly recommended that you download the latest driver from www.j5create.com under Support & Services –scroll down to the product’s driver you are installing and download the latest driver for your operating system (Note: If you have trouble downloading this driver your security settings may need to be adjusted to allow for “downloading from anywhere”).

Step 2.
Choose the correct operating system for your system and follow the prompts to install the driver (you may have to click on Finder > downloads and choose j5UsbDisplayAdapter to begin installation).
For v10.12 users: Please click OK when you see the pop-up window. Go to Security and Privacy > General and then click on Open Anyway to install the driver.

Step 3.
Once initial installation has completed, click Restart to finish installing the software. After your computer has restarted, connect the j5create USB 3.0 Display Adapter to your display first and then to your computer. Now you are ready to use your j5create USB™ 3.0 Display Adapter!

Step 4. Display Settings
Go to ( ) and then System Preferences. Choose the Display or Arrangement tab to adjust.

System Requirements

  • Microsoft® Windows® 11 / 10 / 8.1 / 7 (32-bit or 64-bit)
  • macOS® 10.8 or later
  • Available USB™ port (USB™ 3.0 is recommended)
  • Minimum System Requirements
    • CPU: Intel Dual Core 1.8 GHz or above
    • RAM: 2 GB memory or higher  macOS® USB™ 2.0 for “office applications only” is recommended.
  • Driver will automatically install on Win 11 / 10 / 8.1 / 7 (Requires Internet access)
  • Before you upgrade your operating system, update your j5create product driver first to avoid compatibility issues.

STOP!
If you have any problems with this product, please contact our technical support team for assistance.

TECHNICAL SUPPORT

Customer Service: 888-988-0488
Technical Support: 888-689-4088
Email: service@j5create.com

USB is a trademark of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. macOS and Mac are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Intel is a trademark of Intel Corporation, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. All company, product and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others.

For more information please visit our website at http://www.j5create.com

Copyright© 2022 j5create. All rights reserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.

  • A: Extended Mode
  • B: Mirror Mode
  • C: Primary Mode
  • D: Display Rotation

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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