Pyramid 5000 Auto Totaling Time Clock User Guide

Pyramid 5000 Auto Totaling Time Clock

PRODUCT OVERVIEW

Thank you for choosing a 4000Pro/5000+ Series Auto Totaling Time Clock! The 4000Pro/5000+ Series Time Clock features automatic employee time totaling for accurate, error-free payroll tracking. Tally weekly, every 2 weeks, semi- monthly, or monthly pay periods for up to 100 employees (4000Pro – 50 employee limit). Simple set-up, simple operation & simple ribbon changes make this time clock a favorite with small businesses! Please read through this User Guide for simple set-up & operation.

AUTO TOTALING TIME CLOCK: FEATURES

• Employee Capacity

  • 5000 Series – 100
  • 4000Pro – 50

• Card Alignment Top

• Auto Totaling Yes

• Pay Period Weekly, every 2 weeks, semi-monthly, monthly

• Shift Rounding 0, 5, 10 or 15 minute intervals

• Ribbon Ink Black

• Audio Signal Buzzer / Speaker

• Bell Interface Yes

• Wall Clock Interface Yes

• Language Printing English, Spanish & French

• Display Time, Date & Day of Week, backlit LCD screen

• Printing Format Year, Date & Time (select AM/PM, military or true military)

• Printing Dot matrix

• Automatic Time Reset Short months, Leap Year & Daylight Savings Time

• Battery Back-Up Safeguards data & settings for up to 30 days without power

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• Tamper-proof security lock protects against costly time theft

• Warranty 1-Year manufacturer’s limited warranty

CONTENTS

• 4000Pro/5000+ Series Auto Totaling Time Clock
• 44100-10 Time Card (25)
• Mounting Template
• 4000Pro/5000+/5000+HD User Guide
• Security Keys (2)

WHAT YOU WILL NEED

• Tape Measure
• Pencil
• Phillips Head
• Screw Driver
• Power Drill (Optional)

KNOW YOUR SERIAL #

DESKTOP SET UP

• Remove the time clock from the carton & place it on a flat, level surface.
• Plug the unit into the AC wall outlet.

WALL MOUNTING

• Select a location convenient to employees clocking IN and out. Be sure the power outlet is within 5 feet of the mounting location.
• Use masking tape to hold the mounting template on the wall, making certain the template is positioned so the bottom of the time clock is approximately 45 inches from the floor.
• Drill holes using the template as a guide. Remove the template from the wall & install #10 screws, leaving approximately 3/16 inch of screws exposed. For sheetrock walls, use plastic anchors.
• Hang the time clock on the wall, aligning keyholes on the rear with screw heads. Press downward on the time clock until it lowers onto the screws. If mounting a 5000+HD Time Clock, unlock & remove the top/front cover, & tighten wall screws to fasten.
• Plug the unit into the AC wall outlet.

PROGRAMMING

• Use key to unlock & remove top/front cover. Locate programming buttons labeled SELECT, (UP) & (DOWN).
• Press SELECT until desired feature is displayed (see chart on page 5).
• Press (UP) or (DOWN) to scroll through feature options.
• Press SELECT to save option setting & move to next feature.

AUTO TOTALING TIME CLOCK : FEATURES SET UP

SET UP PAY

Pyramid’s Auto Totaling Time Clocks record & summarize payroll information for up to 100 employees on a weekly, every 2 weeks, semi-monthly, or monthly basis. Use the SETUP PAY? Feature to select desired pay period.

MENU : SETUP PAY? st Set How Time Clock Calculates Totals

IMPORTANT: SELECTING YES IN SETUP PAY? MENU AFTER INITIAL SETUP WILL ERASE ALL STORED DATA & NEW TIME CARDS MUST BE ISSUED. However, you may change all other features (language, date format, year, month, date, DST, etc.) without effecting time totals, even while a user is clocked IN.

MENU : SETUP PAY? Set How Time Clock Calculates Totals

Reset Day & Time is desired day & time for new pay period. Employee begins new time card on this day.

MENU : SETUP PAY? Set How Time Clock Calculates Totals Feature

TIME CARDS

1. Use one number per person per period. Do not duplicate numbers during a pay period.
2. Use clean, straight cards to avoid read/ ID errors.
3. Locate the revision # at bottom of card. Use Pyramid Rev. I or higher cards. Contact technical support if you havelower revision cards.
4. Use only time card #44100-10 which includes official Pyramid Time Systems Trademark. Using time cards other than Pyramid item #44100-10 voids the warranty.

TIME CARD PRINT FORMAT

The same time card (#44100-10) is used for weekly, monthly, every 2 weeks & semimonthly pay periods. However, the print format will differ as follows:

WEEKLY:

Up to a maximum 28 punches per period, typically (but not necessarily), 4 punches a day over 7 days.

• PUNCH IN MAY 9 8:00AM IN WED
  Prints Month, Date, Punch In Time, “IN”, Day of Week

• PUNCH OUT MAY 9 12:00PM 4:00 4:00 Prints Month, Date, Punch Out Time, Elapsed Time since last “IN” Punch (HRS:MINS), Running Total (HRS:MINS)

MONTHLY, EVERY 2 WEEKS, SEMI-MONTHLY:

Up to a maximum 64 punches per period, typically (but not necessarily), one in/one out punch per line over 32 lines.

• PUNCH IN 9 8:00A Prints Date, Punch In Time
• PUNCH OUT 9 8:00a 12:00p 4:00 4:00 Prints Punch Out Time, Elapsed Time since last IN Punch (HRS:MIN), & Running Total (HRS:MINS) to the right of existing Punch In Time

SET EVENT USING BUZZER/BELLS

The time clock has an internal buzzer & bell ringer interface option to alert workers (or students) of start times, breaks, lunch and dismissal times. The internal buzzer will also sound when the time clock sends a BCD signal to ring a bell.

1. Locate volume dial inside front cover to left of display.
2. Turn dial clockwise to increase volume & counterclockwise to decrease. NOTE: Buzzer is intended for use in quiet settings.
3. Sound the buzzer by scheduling an event (See Event Menu on page 11).

CONNECTING EXTERNAL BELLS

Add up to 15 bells and/or horns & schedule up to 50 events using Pyramid Time System’s TimeTrax™ Model 5300 Bell Ringer (sold separately).

1. Locate RJ-45 jack at back (4000Pro/5000+) or side (5000+HD) of time clock & connect cable.
2. Connect other end of cable to TimeTrax™ 5300 Bell Ringer.
3. Connect 5300 transformer to receptacle labeled POWER.
4. Wire bells and/or horns in parallel to labeled terminals on the 5300. See TimeTrax™ 5300 Instructions for detailed installation instructions.
5. Sound bell or horn by scheduling an event (see page 11).

SET EVENT

MENU : SET EVENT

SCHEDULE AN EVENT (e.g. Ring Internal Buzzer/External Bells)

CONNECTING BELL AND/OR EXTERNAL CLOCKS

The time clock is able to send time signal to TimeTrax™ Sync 5200N Analog Clock or DIG4B Digital Clock. TimeTrax™ Sync wall clocks can be used alone, or in conjunction with TimeTrax™ Sync 5300 Bell Ringer.

1. Locate RJ-45 jack at back (4000Pro/5000+) or side (5000+HD) of time clock & connect cable (sold separately).
2. Connect other end of cable to Pyramid 5200N Analog Clock(s) and/or Digital Clocks (DIG4B, 41357G) (diagram A). If using TTSync 5300 Bell Ringer and Clocks, connect RJ-45 cable to T-Connector (part #41270 sold separately) and connect to bell transformer and clock (diagram B). Follow Bell Ringer steps 3-5 on previous page.
3. Plug wall clock into AC wall outlet.

USING TIME CLOCK

1. To Punch IN or OUT, gently feed time card (#44100-10) into time card slot located at the top of the time clock.
2. Quickly release the card, as it will automatically be pulled through the clock.
3. Do not force or jam the time card.

REPLACING RIBBON CARTRIDGE

For optimum performance, the ribbon cartridge should be replaced every 6 months.

1. To remove old ribbon, lift ribbon cartridge straight up using the tab B located on top of cartridge.
2. Remove new ribbon cartridge from the packaging & turn the manual ribbon advance knob D clockwise to straighten ribbon.
3. Holding tab, install ribbon cartridge into print carriage, making certain retaining pins C are aligned to rear of carriage clips & ribbon A is between print head & metal print mask (see diagram).
4. Gently push down the cartridge until it snaps into the carriage while turning the manual ribbon advance knob clockwise.
5. Turn manual ribbon advance knob clockwise a few rotations to ensure ribbon is positioned correctly in front of print head.
6. Replace the cover & lock unit.
7. Feed a time card through unit to test print quality.

If time clock prints incomplete characters, the ribbon is not fully installed over print head. If time clock prints lines that become increasingly light, the cartridge is not fully snapped into the holder. Reinstall ribbon cartridge, following steps 1-7 until a complete & consistent time card prints. For assistance, please contact customer support at 888.479.7264 ext 1.

TROUBLESHOOTING

TRY AGAIN MESSAGE

In the event the time clock displays “ TRY AGAIN ”, re-feed the time card. If “ TRY AGAIN ” persists, please check list for possible causes:

4000Pro/5000+/5000+HD : TRY AGAIN MESSAGE

• POSSIBLE CAUSES: Action
• Time card inserted too hard into time clock Re-Feed Card
• Time card held too long Re-Feed Card
• Time card inserted into time clock on an angle Re-Feed Card
• Time card is wet or swollen Use the new Time Card
• Bar code read error Use only Pyramid Time Cards Ensure time card bar code isn’t covered or damaged

IMPAIRED PRINTING

In the event the time clock printing is impaired, please checklist for possible causes:

4000Pro/5000+/5000+HD : IMPAIRED PRINTING

EXCEEDED EMPLOYEE LIMIT

In the event the time clock displays “50 EMP LIMIT”, you have reached the maximum number of employees for this model (4000Pro). If you need to add more employees, please upgrade to a 5000 Series Time Clock by either visiting pyramidtimesystems.com or calling customer service at 888.479.7264.

MASTER RESET

Erases time clock’s memory & restores default factory settings:

1. Unplug time clock, Press & hold (UP) button while plugging unit back in.
2. Release (UP) button when PTR4000 or PTR5000 VER displays.
3. TIME NOT SET flashes on the screen. Re-program time clock. Distribute new time cards.

CLEANING THE CLOCK

• Maintain Peak Performance
• Prolong Life of Time Clock

WHEN TO CLEAN

• Every 6 months (Office Environment)
• As required (HD Environment-workplace with high dust/dirt/debris)
• Incomplete or Light Printing

WHAT TO CLEAN WITH

• Can of Compressed Air
• Rubbing Alcohol
• Foam Applicator
• Non-penetrating Oil (such as 3-in-1 oil)
• Clean, Dry Cloth

HOW TO CLEAN

1. Unlock & remove the time clock cover.
2. Use canned air to blow out debris from time card slot, paying close attention to the sensor area on left-hand side of card slot.
3. Using a cloth, wipe down the ribbon carriage rod then disperse a few drops of oil on rod.
4. Remove the ribbon cartridge from the time clock & use foam applicator dampened with rubbing alcohol to clean the exposed print head.
5. With the ribbon removed, run a time card through the clock 10-15 times. This procedure will remove any ink buildup from the print head. If there is no ink on the time card, add a little more alcohol.
6. The print should start to darken, & then lighten up as you continue to run the card through the clock.
7. Reinstall ribbon, replace & lock time clock cover.

FAQS:

• When do I need new Time Cards?
  First day of each new pay period, after making any changes in the SETUP PAY feature, or after Master Reset.

• Do I have to use consecutive numbered time cards during a pay period?
  No. Issuing cards in sequential order avoids duplicating numbers during a pay period.

• Does the time clock calculate overtime?
  The time clock provides a running total of all hours worked. Overtime policies vary from company to company and must be calculated manually.

• Does the time clock have an automatic lunch deduction feature?
  The time clock provides a running total of hours between punches & therefore any payroll deductions must be calculated manually at end of pay period.

• What does ATAAP mean?
  ATAAP is the acronym used by the U.S. government that describes how time is accounted for using hundredths of hour (i.e. one and a quarter hours equals 1.25 hours).

ACCESSORIES

4000Pro/5000+/5000+HD : Accessories

• ITEM # DESCRIPTION
• 5000R Replacement Ink Ribbon Cartridge
• 44100-10 Time Cards (100pk)
• 44100-10F English/French Time Cards (100pk)
• 44100-10M Time Cards (1000pk)
• 400-3 25 Capacity Adjustable Time Card Rack
• 300-1 Heavy-Duty Metal Time Card Rack
• 400-X 25 Capacity Expanding Time Card Rack
• 5300 TimeTrax™ Sync Bell Ringer
• 41361 TimeTrax™ Sync 6in 24 Volt Bell
• 41392 TimeTrax™ Sync 8in 24 Volt Bell
• 5200N TimeTrax™ Sync Analog Clock
• DIG4B TimeTrax™ Sync Digital Clock
• 41269 RJ-45 Cable
• 41270 T-Connector

To order accessories visit pyramidtimesystems.com, call 888.479.7264, or visit an authorized Pyramid dealer.

SPECIFICATIONS

4000Pro/5000+/5000+HD : SPECIFICATIONS

LIMITED HARDWARE WARRANTY

• Pyramid Time System warrants its equipment to the original user against defective material or workmanship for a period of 1 year from the date of purchase. Proof of purchase & purchase date are required for warranty service on this product. Please remember to register your product at pyramidtimesystems.com/ProductRegistration/.
• Pyramid Time Systems’ responsibility under this warranty is limited to the replacement of defective part(s). Replacement is the sole discretion of Pyramid Time Systems.
• For Return Shipments to Pyramid Time Systems, the product must be shipped in its original carton or equivalent. The return freight method and cost for warrantied product is the sole responsibility of the customer. Pyramid Time Systems will not assume any responsibility for loss or damage incurred in shipping.
• Pyramid Time Systems reserves the right to determine whether parts failed because of defective material, workmanship or other causes.
• Failure caused by accident, alteration, misuse, or improper packaging of the returned unit is not covered by this warranty.
• Any repair done by the customer without the consent of Pyramid Time Systems will automatically void the warranty.
• Users in countries other than Canada and the USA should contact the Dealer from whom the unit was purchased.
• The rights under this warranty are limited to the original user and may not be transferred to subsequent users.

MONEY BACK GUARANTEE

Pyramid Time Systems offers a 30-day money-back guarantee. If an RMA is issued for an unwanted product before 30 days, Pyramid Time Systems will refund the entire purchase price less shipping if purchased from Pyramid Time Systems. Pyramid Time Systems will assess a 15% restocking fee on any returns received between 31 and 60 days from the date of purchase. No returns will be accepted after 60 days. Pyramid Time Systems will not issue a call tag for pickup of products. Customers are responsible for shipping the product back including the cost of shipping. Pyramid Time Systems will assume the cost of ground shipping for the replacement product to the customer. Pyramid Time Systems will also assess a 15% fee if any item(s) are missing in an open box return. Shipping back to Pyramid Time Systems from a Pyramid Time Systems Partner is the responsibility of the Pyramid Time Systems Partner. No call tags will be issued. Items returned to Pyramid Time Systems without an RMA will not be credited. No returns will be accepted for opened TimeTrax™ PC products.

EXTENDED WARRANTY PLANS

Protect your investment with a Pyramid TimeKeeper Support Plan. Please contact Pyramid Time Systems or visit pyramidtimesystems.com for more information.

CONTACT US: For more information, visit pyramidtimesystems.com or call our technical support team at 888.479.7264 ext 1 during regular business hours: 8:00 am-5:00 pm EST, M-F. pyramidtimesystems.com

FREQUENTLY ASKED QUESTIONS

What is the Pyramid 5000 Auto Totaling Time Clock?

The Pyramid 5000 Auto Totaling Time Clock is a time and attendance tracking system designed to accurately record employee work hours, including overtime calculations and timecard management.

How does the Time Clock work?

The Pyramid 5000 Time Clock allows employees to clock in and out using time cards or proximity badges. It automatically calculates total work hours, including regular and overtime, for accurate payroll processing.

Is the Time Clock suitable for small businesses?

Yes, the Pyramid 5000 is suitable for small businesses as well as larger organizations, providing accurate time tracking and reducing payroll errors.

Can the Time Clock handle multiple pay periods?

Yes, the Pyramid 5000 is versatile and can be configured to handle various pay periods, including weekly, bi-weekly, semi-monthly, and monthly.

Is the Time Clock compatible with different timecard formats?

The Pyramid 5000 supports multiple timecard formats, including weekly, bi- weekly, and semi-monthly timecards, providing flexibility in time tracking.

What is the maximum number of employees the Time Clock can handle?

The Pyramid 5000 can typically handle a large number of employees, with models available for different employee capacities.

Can the Time Clock track employee overtime hours?

Yes, the Pyramid 5000 can accurately track and calculate employee overtime hours, making it suitable for businesses with varying work hour requirements.

Does the Time Clock have Wi-Fi or network connectivity?

Some models of the Pyramid 5000 come with Wi-Fi or network connectivity options for easy data transfer and remote management.

Is the Time Clock easy to set up and use?

Yes, the Pyramid 5000 is designed for user-friendliness, with straightforward setup and operation, including an easy-to-read display.

Is technical support available for the Time Clock?

Pyramid and its authorized dealers typically provide technical support, setup assistance, and troubleshooting help for the Time Clock.

What is the warranty for the Pyramid 5000 Auto Totaling Time Clock?

The warranty typically range from 1 year to 2 years.

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