levoit 100S Smart True HEPA Air Purifier User Manual
- June 14, 2024
- Levoit
Table of Contents
- levoit 100S Smart True HEPA Air Purifier
- Specifications
- READ AND SAVE THESE INSTRUCTIONS
- General Safety
- GETTING TO KNOW YOUR SMART AIR PURIFIER
- GETTING STARTED
- USING YOUR SMART AIR PURIFIER
- CARE & MAINTENANCE
- TROUBLESHOOTING
- WARRANTY INFORMATION
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
levoit 100S Smart True HEPA Air Purifier
Package Contents
- 1 x Smart Air Purifier
- 1 x Washable Pre-Filter (Pre-Installed)
- 1 x True HEPA / Activated Carbon Filter (Pre-Installed)
- 1 x User Manual
- 1 x Quick Start Guide
- 1 x AC Power Adapter
Specifications
Model | LAP-V102S-WUS |
---|---|
Power Supply | 24V 1.5A |
Rated Power | 32W |
CADR (CFM) | 143 CFM / 243 m3/h |
Operating Conditions | Temperature: 14°–104°F / -10°–40°C |
Humidity: ≤ 85% RH
Noise Level| 23–52dB
Dimensions|
- 12.6 x 6.3 x 16.0 in /
- 32.1 x 16.0 x 40.6 cm
Weight| 8.6 lb / 3.9 kg
Power Adapter|
- Input: 100–240V~ 50/60Hz
- Output: 24V 1.5A
Air Changes Per Hour | Area Coverage |
---|---|
5 | 222 Ft²/ 21 m² |
3 | 370 Ft²/ 34 m² |
2 | 555 Ft²/ 52 m² |
1 | 1110 Ft²/ 103 m² |
Note: To access additional smart functions, download the free VeSync app (see page 9).
READ AND SAVE THESE INSTRUCTIONS
SAFETY INFORMATION
To reduce the risk of fire, electric shock, or other injury, follow all
instructions and safety guidelines.
General Safety
- Only use your air purifier as described in this manual.
- Do not use without removing the plastic wrap from the filter. The air purifier will not filter air and may overheat, causing a fire hazard.
- Do not use your air purifier outdoors.
- Keep your air purifier away from water, and wet or damp areas. Never place in water or liquid.
- Do not use in excessively humid areas.
- Keep your air purifier away from heat sources.
- Do not use where combustible gases, vapors, metallic dust, aerosol (spray) products, or fumes from industrial oil are present.
- Keep 5 ft / 1.5 m away from where oxygen is being administered.
- Children should be supervised to ensure that they do not play with the air purifier.
- Do not allow children to play with the plastic packaging. Immediately discard the plastic after unwrapping the filter.
- Do not place anything into any opening on the air purifier.
- Children should be supervised to ensure they do not insert fingers or objects into the vent openings.
- Do not sit or place heavy objects on the air purifier.
- Keep the inside of the air purifier dry. To prevent moisture buildup, avoid placing in rooms with major temperature changes.
- Always unplug your air purifier before servicing (such as changing the filter).
- Do not use your air purifier if it is damaged or not working correctly, or if the cord or plug is damaged. Do not try to repair it yourself. Contact Customer Support (see page 26).
- WARNING : To reduce the risk of fire or electric shock, do not use this air purifier with any solid-state speed controls (such as a dimmer switch).
- Children should not clean or perform maintenance on the air purifier without supervision.
- This air purifier is not to be used by persons (including children) with reduced physical, sensory, or mental capacities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
- Not for commercial use. Household use only.
- Keep the air purifier near the outlet it is plugged into.
- Never place the cord near any heat source.
- Do not cover the cord with a rug, carpet, or other covering. Do not place the cord under furniture or appliances.
- Keep the cord out of areas where people walk often. Place the cord where it will not be tripped over.
- This air purifier is only to be used with the power supply adapter provided with the air purifier
- If the power adapter cord is damaged, it must be replaced by Arovast Corporation or similarly qualified persons in order to avoid an electric or fire hazard. Please contact Customer Support (see page 26).
- This air purifier’s power adapter uses standard North American 120V, 60Hz outlets. If using outside the US or Canada, check for compatibility.
- Unplugging the power adapter will disable remote control of the air purifier and temporarily disconnect the air purifier from VeSync and other third-party apps.
Electromagnetic Fields (EMF)
Your Levoit air purifier complies with all standards regarding electromagnetic
fields (EMF). If handled properly and according to the instructions in this
user manual, the appliance is safe to use based on scientific evidence
available today.
GETTING TO KNOW YOUR SMART AIR PURIFIER
- A. Check Filter Indicator
- B. Fan Speed Indicators
- C. Auto Mode Button
- D. On/Off Button
- E. Wi-Fi® Indicator
- F. Display Lock Indicator
- G. Timer Indicators
- H. Light Sensor
- I. Sleep Mode Button
- J. Fan Speed Button
- K. Air Quality Indicator
- L. Display Lock Button
- M. Timer Button
- N. Display Off Button
- O. Front Cover
- P. Washable Pre-Filter
- Q. True HEPA / Activated Carbon Filter
- R. AirSight™ Infrared Dust Sensor
- S. Dust Sensor Cover
- T. Power Adapter Input
- U. Power Adapter
CONTROLS & DISPLAY
Note: You can also use the VeSync app to control these functions, as well
as additional app-only features (see page 13).
Auto Mode Button
- Turns Auto Mode on (see page 10).
Sleep Mode Button
- Turns Sleep Mode on (see page 10).
- Press and hold for 3 seconds to reset the Check Filter Indicator.
Check Filter Indicator
- Lights up red when the filter should be checked (see Check Filter Indicator, page 17).
- To reset the Check Filter Indicator, press and hold for 3 seconds. The Check Filter Indicator will flash 3 times, and turn off.
Fan Speed Button & Indicators
- Cycles through fan speeds : low (1 indicator will light up), medium (2 indicators), high (3 indicators), and turbo (4 indicators).
- Tapping while the air purifier is in Auto Mode, Sleep Mode, or Pet Mode (when the display is lit up) will exit that mode.
Air Quality Indicator
These indicator rings use an automatic infrared dust sensor to display the air
quality: Blue (Very Good), Green (Good), Orange (Moderate), Red (Bad).
On/Off Button
- Turns the air purifier on/off.
- Press and hold for 5 seconds to connect the air purifier to the VeSync app. See the in-app instructions for more information (see page 9).
- Press and hold for 15 seconds to reset the air purifier and disconnect from Wi-Fi® (see page 9).
Wi-Fi Indicator
- Blinks when connecting to the VeSync app, lights up when connected to VeSync, and is off when disconnected from VeSync. See the VeSync in-app instructions for more information (see page 9).
Timer Button & Indicators
- Cycles through timer options: 2 hours, 4 hours, and 8 hours (see page 11).
Note: The timer indicators will light up with the corresponding timer
selected.
lights up when the timer function is used through the VeSync app.
Display Lock Button & Indicator
- Prevents current settings from being changed (see page 12). Press and hold for 3 seconds to lock and unlock the display.
- Note: Display Lock can also be controlled through the VeSync app.
- The Display Lock Indicator will light up when the display is locked and blink when any other button is tapped to indicate the display is locked.
Display Off Button
- Turns the display off (see page 11).
- Tap any button to turn the display back on.
Light Sensor
- The Light Sensor detects the amount of light in the room to automatically adjust the air purifier settings (see Light Detection, page 11).
- Light Detection can be turned on/off in the VeSync app (see page 11).
GETTING STARTED
- Place the air purifier on a flat, stable surface such as the floor.
- Pull both sides of the front cover to remove it. [Figure 1.1]
- Push the pre-filter’s tabs inward and pull to remove the pre-filter from the air purifier. [Figure 1.2]
- Remove the True HEPA / Activated Carbon Filter from inside the air purifier.
- Remove the plastic packaging from the filter and place the filter and the pre-filter back into the air purifier. [Figure 1.3]
- Note : Make sure the True HEPA filter (the side with the ribbon handle) is facing outward when you insert the filter. [Figure 1.4]
- Place the front cover on the air purifier. Make sure to align the tabs on the cover with the slots on the bottom of the air purifier. [Figure 1.5]
- Insert the power adapter plug into the back of the air purifier. [Figure 1.6]
- When using the air purifier, allow at least 15 inches / 38 cm of clearance from the front of the air purifier. Keep away from anything that would block air flow, such as curtains. [Figure 1.7]
VeSync App Setup
Note: The VeSync app is continually being improved and may change over time. If there are any differences, follow the in-app instructions.
- To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store or Google Play Store.
- Note : For Android™ users, choose “Allow” to use VeSync.
- Open the VeSync app. Log In or Sign Up.
- Note : You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to control your smart air purifier.
- Follow the in-app instructions to set up your smart air purifier.
- Note : Your phone must have Location turned on while your phone is connecting to your smart air purifier. This is required to establish the Bluetooth® connection. You can turn Location off after your smart air purifier is finished connecting to the VeSync app.
Wi-Fi® Connection
- To disconnect Wi-Fi, press and hold for 15 seconds until the Wi-Fi indicator turns off. This will restore the smart air purifier’s default settings and disconnect it from the VeSync app.
- To reconnect, please follow the instructions in the VeSync app for adding a device.
Connect with Amazon Alexa or Google Assistant
You can use the VeSync app to connect your smart air purifier to Amazon Alexa
or Google Assistant. Please follow the in-app instructions to set up your
voice assistant.
Note : You must create your own VeSync account to access voice assistants.
USING YOUR SMART AIR PURIFIER
Note: Using the VeSync app allows you to control your air purifier remotely and access additional functions and features (see page 13).
- Plug in and tap to turn on the air purifier. The fan will start on low.
- Tap to change fan speed between low, medium, high, and turbo.
Note
- The fan speed indicators are not buttons and only display the fan speed setting.
- The fan speed indicators will light up when active, 1 indicator will light up for low, 2 for medium, 3 for high, and 4 for turbo.
- Turbo fan speed (4 indicator lights) is the loudest, but cleans air the quickest.
- For best results, or to address a specific air quality issue such as smoke, run the air purifier on turbo for 15–20 minutes before using a lower speed.
- To effectively clean air, keep windows and doors closed while the air purifier is on.
Sleep Mode
Sleep Mode operates quietly by using a fan speed lower than low speed.
- Tap to turn Sleep Mode on.
- Sleep Mode will turn off the display after 6 seconds if no other buttons are tapped.
- To switch from Sleep Mode, tap Auto Mode or select a fan speed on the air purifier’s display or in the VeSync app.
Note
When the display is turned off, tap any button to turn the display back on. If
you don’t tap another button, the display will turn off again after 6 seconds.
will still turn on and stay on if it’s time to check your filter (see page
17).
Auto Mode
Auto Mode uses AirSight™, an infrared dust sensor inside the air purifier, to
adjust the fan speed automatically based on air quality. For example, if the
air quality is bad, the fan will automatically be set to high speed.
- Tap to turn Auto Mode on.
- will light up while Auto Mode is on.
- To switch from Auto Mode, tap Sleep Mode or select a fan speed on the air purifier’s display or in the VeSync app.
Air Quality Indicator Chart
Indicator Color| Air Quality| Auto Mode Fan Speed
Blue| Very Good| Sleep Mode
Green| Good| Low
Orange| Moderate| Medium
Red| Bad| High
Note
- Auto Mode does not use the turbo fan speed.
- The VeSync app also supports Efficient Auto Mode and Quiet Auto Mode (see page 14).
Light Detection
You can turn on/off Light Detection in the VeSync app. When this mode is
turned on, the light sensor will automatically adjust air purifier settings
based on the amount of light in the room.
- The display will automatically turn off when the room gets dark. If the air purifier is in Auto Mode or Pet Mode, it will not use the high or turbo fan speeds, even if the air quality is poor, to avoid making too much noise.
- When the room becomes light again, the air purifier will return to its previous settings. The display will automatically turn back on, and Auto Mode will no longer be limited.
Timer
You can manually set the timer for 2, 4, or 8 hours using the button. You
can also set the timer for 1–24 hours through the VeSync app.
-
Tap repeatedly to select a time. The timer will start automatically.
Note- The indicators are not buttons and cannot be used to select a time.
- The timer indicators will light up blue when active.
- When the timer is set through the VeSync app, the indicator will light up instead. Once the timer has finished, the air purifier will turn off.
-
To cancel the timer, tap until all timer indicators are off. You can also turn the timer off in the VeSync app.
- Note
- You can change the fan speed at any time while the timer is on.
- The timer will restart if the time is changed.
Display Off
This turns off the display lights on the air purifier, including button lights
and indicator lights (except the Check Filter Indicator).
- Tap to turn off the display.
- Tap any button to temporarily turn the display back on. If you don’t tap another button, the display will turn back off after 6 seconds.
- Tap to turn the display back on. The display will stay on.
Note: The Check Filter Indicator will still turn on and stay on if it’s time to check your filter (see page 17).
Display Lock
When the air purifier is on, you can lock the display to prevent settings from
being accidentally changed. Buttons will not respond to being tapped.
- Press and hold for 3 seconds to lock the display. The Display Lock Indicator will light up above the button.
- Note : If the display is turned off, the Display Lock Indicator will flash 3 times to show that the display has been locked, then turn off.
- The Display Lock Indicator will blink when any other button is tapped to indicate that Display Lock is on.
- Press and hold again for 3 seconds to unlock the display. The Display Lock Indicator will turn off.
Standby Mode
The air purifier is in Standby Mode when it is turned off, but plugged in.
Note
- In Standby Mode, the infrared dust sensor will still detect the surrounding air quality and give you updates in the VeSync app.
- Display Lock (available in the VeSync app) can be used while the air purifier is in Standby Mode to keep the air purifier from being turned back on.
VeSync App Functions
The VeSync app allows you to access additional smart air purifier functions,
including those listed below. As the app develops, more features may become
available.
Remote Control
Change any air purifier settings through the app, even while Display Lock is
on.
Air Quality Updates
- View real-time air quality updates in the app.
- See your air quality history for the previous 4 weeks.
Pet Mode
- Pet Mode is efficient at filtering allergens from the air while conserving energy.
- When Pet Mode is on, the air purifier runs for 15 minutes at high speed (3 indicator lights), then 60 minutes at medium speed (2 indicators),and cycles between the two fan speeds. The corresponding fan speed indicators and on the air purifier’s display will light up.
- When Pet Mode is on, and the light sensor detects the room is dark, the display will turn off and limit Pet Mode to medium fan speed (2 indicators), to avoid making too much noise. When the light sensor detects that the room is lit again, Pet Mode will no longer be limited, and the air purifier will run at medium fan speed (2 indicators) for 30 minutes, then run at high (3 indicators) for 15 minutes.
- After this, the normal Pet Mode cycle will start (15 minutes at high speed, then 60 minutes at medium speed).
- To turn off Pet Mode, tap Auto Mode, Sleep Mode, or select a fan speed on the air purifier’s display or in the VeSync app.
Note
- The corresponding fan speed indicators will light up depending on which fan speed is currently running.
- Pet Mode will stay on unless you select a different mode or fan speed.
Auto Mode
Access additional auto modes: Quiet Auto Mode and Efficient Auto Mode.
- Quiet Auto Mode uses the medium fan speed (2 indicator lights) instead of the high or turbo fan speeds, even when the air quality is poor, to avoid making too much noise.
- Efficient Auto Mode lets you choose the size of the area you want to purify. The air purifier will use the turbo fan speed to clean the air for a designated amount of time. This time is based on 1 ACH and the size of the room, meaning how long it takes for the air purifier to clean all the air in your room one time, regardless of the air quality. After this, the mode will adjust the fan speed according to the actual detected air quality in the room.
Note: Efficient Auto Mode is useful for purifying odors from the air. The air purifier’s dust sensor can only detect particles in the air, not smells. Efficient Auto Mode does not rely on the dust sensor, but the room size instead.
Display Lock
- Turn the Display Lock on/off.
- Display Lock prevents current settings from being changed on the air purifier.
- will flash to indicate that the display is locked.
Schedules
Create and customize schedules for your air purifier to match your routines.
Timer Function
- Set a timer between 1–24 hours.
- Easily view the exact time remaining on a timer.
Filter Replacement Info
- Keep tabs on the remaining filter life by checking the filter life percentage in the app.
- Shop for replacement filters.
ABOUT THE FILTER
The air purifier uses a 3-stage filtration system to purify air.
- A. Washable Pre-Filter
- Captures large particles such as dust, lint, fibers, hair, and pet fur.
- Maximizes the filter’s life by protecting it.
- Removable and washable to increase filtering efficiency (see Cleaning the Pre-Filter, page 18).
- B. H13 True HEPA Filter
- Traps at least 99.97% of airborne particles 0.3 microns in size.
- Filters small particles such as fine dust, smoke particles, and allergens such as pollen and pet dander.
- C. High-Efficiency Activated Carbon Filter
- Physically adsorbs smoke, odors, and fumes.
- Filters compounds such as formaldehyde, benzene, ammonia, hydrogen sulfide, and volatile organic compounds (VOCs).
COVID-19 Disclaimer
According to the CDC, portable HEPA filtration units that combine a HEPA
filter with a powered fan system are effective at cleaning air within spaces to
reduce the concentration of airborne particulates, including SARS-CoV-2
(COVID-19) viral particles.
Sources
- https://www.cdc.gov/coronavirus/2019-ncov/community/ventilation.html#refphf
- https://www.cdc.gov/mmwr/volumes/70/wr/mm7027e1.htm
Note: Levoit has not tested its air purifiers for effectiveness against SARS-CoV-2 and makes no claims that these air purifiers help reduce the spread of COVID-19.
Clean Air Delivery Rate
- This air purifier has a Clean Air Delivery Rate of 141 cubic feet per minute (CFM), or 240 m³/h.
- Clean Air Delivery Rate (CADR) measures the efficiency of an air purifier by indicating the volume of clean air that an air purifier produces per minute. This is based on removal of dust, pollen, and smoke, which are the 3 most common indoor air pollutants. The higher the CADR, the more particles the air purifier will remove and the larger the area it can clean. The rating is measured at the air purifier’s highest speed.
Air Change Per Hour
The air change rate is how many times all of the air in a room can be
purified (or “changed”) by the air purifier in 1 hour. Air changes per hour are
calculated on the recommended room size assuming 8 ft / 2.4 m ceilings. For
smaller rooms, the air change per hour will increase. This air purifier can
change air 5 times per hour at the max speed in a single, closed room up to
219 ft² / 20 m². This is measured at ACH 5. The air purifier is effective for
larger rooms, but air purification will take longer, with fewer air changes per
hour. For example, the air purifier’s effective range is 548 ft² / 50 m² based
on 2 ACH, or purifying the air in the room 2 times per hour.
Note: To effectively clean air, keep windows and doors closed while the air purifier is on.
Humidity
Moisture may damage the filter. This air purifier should be used in an area with
a humidity level 85% RH or below. If you use the air purifier in excessively
humid areas, the surface of the filter may become moldy.
Note: Water or moisture will allow mold to grow. To solve a mold problem, get rid of the source of the moisture and clean up the mold.
Essential Oils
Do not add essential oils to the air purifier or filter. The filter will become
damaged by the oil and will eventually release an unpleasant smell. Do not use
diffusers near the air purifier.
CARE & MAINTENANCE
Cleaning the Smart Air Purifier
- Unplug before cleaning.
- Wipe the outside of the air purifier with a soft, dry cloth. If necessary, wipe the housing with a damp cloth, then immediately dry.
- Vacuum the inside of the air purifier.
- Do not clean with abrasive chemicals or flammable cleaning agents.
Check Filter Indicator
will light up as a reminder to check the filter. Depending on how often you use
the air purifier, the indicator should turn on after about 9 months. You may
not need to change your filter yet, but you should check it when lights up.
When your air purifier is set up with the VeSync app, you can also check the
app to see the remaining filter life. You will also receive a notification from
VeSync when it’s time to check your filter.
Note: The VeSync app uses a scientific algorithm to determine your filter life based on air quality, amount of use, and other factors. The filter life percentage is based on 12 hours of daily use.
Resetting the Check Filter Indicator
Reset the Check Filter Indicator when
lights up. This is the Check Filter Indicator light.
- Replace the filter (see page 19).
- Turn on the air purifier.
- To reset the Check Filter Indicator, press and hold for 3 seconds.
- The Check Filter Indicator light will flash, and turn off when successfully reset. The filter life will show as 100%in the VeSync app.
- The filter was changed before lit up.
- After replacing the filter, turn on the air purifier.
- To reset the Check Filter Indicator, press and hold for 3 seconds.
- The Check Filter Indicator will flash, and turn off when successfully reset. The filter life will show as 100% in the VeSync app.
Cleaning the Pre-Filter
The Washable Pre-Filter should be cleaned every 2–4 weeks to increase
efficiency and extend the life of your filter. You can set a reminder in the
VeSync app to clean the pre-filter every 2, 3, or 4 weeks. Clean the pre-filter
using a soft brush or vacuum hose to remove hair, dust, and large particles.
Optionally, you can wash the pre-filter with water and a mild detergent to
remove dirt and dust.
Note: Avoid scrubbing, scraping, or vigorously brushing the pre-filter. Do not use abrasive cleaning materials.
To wash the pre-filter
- Turn off the air purifier.
- Open the front cover
- Push the pre-filter’s tabs inward and pull to remove the pre-filter.
- Clean the surface of the pre-filter with a vacuum. [Figure 2.1]
- Rinse the pre-filter with water under a faucet.
- Wash the pre-filter with mild detergent and a soft cloth. [Figure 2.2]
- Allow the pre-filter to air-dry. Once completely dry, place the pre-filter back into the air purifier. [Figure 2.3]
Filter| When to Clean| How to Clean| When to
Replace
---|---|---|---
Washable Pre-Filter| Every 2–4 weeks| Use a soft cloth or
vacuum hose| Does not need to be replaced
Wash with water and mild detergent
True HEPA / Activated Carbon Filter| Do not clean| __ 9–12 months
When Should I Replace the Filter?
The True HEPA / Activated Carbon Filter should be replaced every 9 months. You
may need to replace your filter earlier or later depending on how often you use
your air purifier. Using your air purifier in an environment with relatively
high pollution may mean you will need to replace the filter more often, even if
the Check Filter Indicator is off.
You may need to replace your filter if you notice
- The air purifier does not effectively filter certain odors anymore
- Increased noise when the air purifier is on
- Decreased airflow from the top of the air purifier
- Unusual odors
- The HEPA filter is visibly dusty or discolored after removing the pre-filter
Note
- To maintain the performance of your air purifier, only use official Levoit filters. For more information, contact Customer Support (see page 26).
- Remember to reset the Check Filter Indicator after replacing the filter (see page 17).
Replacing the Filter
- Unplug the air purifier, then pull the front cover to remove it (see Getting Started, page 7).
- Push the pre-filter’s tabs inward and pull to remove the pre-filter.
- Remove the old filter from the air purifier.
- Clean out any remaining dust or hair inside the air purifier using a vacuum hose.
- Note : Do not use water or liquids to clean the air purifier.
- Remove the plastic packaging from the new filter and place the filter and pre-filter inside the air purifier (see Getting Started, page 7)
- Replace the front cover.
- Plug in and turn on the air purifier. Reset the Check Filter Indicator (see page 17).
Cleaning the Dust Sensor
It is recommended to clean the AirSight™ Infrared Dust Sensor lens every 2
months to help maintain the efficiency of the sensor. If the Air Quality
Indicator is red (indicating “Bad” air quality) more than usual, you may need
to clean your dust sensor.
Note : How often you clean the dust sensor will depend on the air quality of your environment. If your air is often polluted with dust, dander, smoke, and other particles, you may need to clean your dust sensor more often.
- Unplug the air purifier.
- Open the dust sensor cover. [Figure 3.1]
- Use a cotton swab dipped in water to clean the dust sensor lens. [Figure 3.2]
- Wipe the lens dry with a dry cotton swab.
- Replace the dust sensor cover.
- Note : Do not remove the foam piece attached to the dust sensor cover unless instructed by Customer Support.
Storage
If not using the air purifier for an extended period of time, wrap both the air
purifier and the filter in plastic packaging and store in a dry place to avoid
moisture damage.
TROUBLESHOOTING
Problem | Possible Solution |
---|---|
Air purifier will not turn on or respond to button controls. | Plug in the air |
purifier.
Check to see if the power cord is damaged. If it is, stop using the air
purifier and contact Customer Support (see page 26).
Plug the air purifier into a different outlet.
The air purifier may be malfunctioning. Contact Customer Support (see page
26).
Airflow is significantly reduced.| Make sure the filter is removed from its
packaging and properly in place (see page 7).
Tap to increase the fan speed.
Leave 15 inches / 38 cm of clearance from the front of the air purifier.
The pre-filter may be clogged by large particles, such as hair or lint,
blocking airflow. Clean the pre-filter (see page 18).
Replace the filter (see page 19).
Air purifier makes an unusual noise while the fan is on.| Make sure the filter
is properly in place with plastic packaging removed (see page 7).
Make sure the air purifier is operating on a hard, flat, level surface.
Replace the filter (see page 19).
The air purifier may be damaged, or a foreign object may be inside. Stop using
the air purifier and contact Customer Support (see page 26). Do not
try to repair the air purifier.
Poor air purification quality.| Tap to increase the fan speed.
Make sure no objects are blocking the front, sides, or top of the air purifier
(the inlet or outlet).
Make sure the filter is removed from its packaging and properly in place (see
page 7).
Close doors and windows while using the air purifier.
If the room is larger than 219 ft² / 20 m², air purification will take longer.
Replace the filter (see page 19).
Problem| Possible Solution
---|---
Strange smell coming from the air purifier.| Clean the filter, or replace if
necessary.
Contact Customer Support (see page 26).
Make sure not to use your air purifier in an area with high humidity or while
diffusing essential oils.
Air Quality Indicator always stays blue, even when the air quality is poor.|
Clean the dust sensor lens (see page 20).
The dust sensor detects airborne particles, but it cannot detect gas. Make
sure there aren’t gasses polluting the air.
Air Quality Indicator always stays red.| Clean the dust sensor lens (see page
20).
If you’re using an ultrasonic humidifier near the air purifier, the mist may
affect the accuracy of the dust sensor. The dust sensor will detect the large
mist particles, and the Air Quality Indicator may turn red. Avoid using an
ultrasonic humidifier near the air purifier, or avoid using Auto Mode.
Air purifier randomly turns off.| Air purifier is malfunctioning. Stop using
the air purifier and contact Customer Support (see page 26).
is still on after replacing the filter.| Reset the Check Filter Indicator (see
page 17).
has not turned on after 9 months.| is a reminder for you to check the filter
and will light up based on how much the air purifier has been used, as well as
other factors (see page 17). If you don’t use your air purifier often, will
take longer to turn on.
turned on before 9 months.| is a reminder for you to check the filter and
will light up based on how much the air purifier has been used, as well as
other factors (see page 17). If you run your air purifier frequently, will
turn on sooner.
If your problem is not listed, please contact Customer Support (see page 26).
VESYNC APP TROUBLESHOOTING
My smart air purifier isn’t connecting to the VeSync app.
- Make sure your phone has Bluetooth® turned on and is not currently connected to another Bluetooth device.
- During the setup process, you must be on a secure 2.4GHz Wi-Fi® network. Confirm that the network is working correctly.
- Make sure the Wi-Fi password you entered is correct.
- There should be no spaces at the beginning or end of the password.
- Test the password by connecting a different electronic device to the router.
- If you’re manually typing in the SSID and password, double check that both are entered correctly.
- Try moving your air purifier closer to the router. Your phone should be as close as possible to your air purifier.
- Your router may need to be at a higher location, away from obstructions.
- Make sure your air purifier and router are away from appliances (such as microwave ovens, refrigerators, electronic devices, etc.) to avoid signal interference.
- If you’re using a VPN, make sure it’s turned off while setting up your air purifier.
- Disable portal authentication for your Wi-Fi network. If portal authentication is enabled, the air purifier will not be able to access your Wi-Fi network, and setup will fail.
Note: Portal authentication means that you need to sign in to your Wi-Fi network through a web page before you can use the Internet.
My air purifier is offline.
- Make sure the air purifier is plugged in and has power, then refresh the VeSync menu by swiping down on the screen.
- Make sure your router is connected to the internet and your phone’s network connection is working.
- Delete the offline air purifier from the VeSync app. Swipe left (iOS®) or press and hold (Android™), then tap Delete. Reconfigure the air purifier with the VeSync app.
Note: Power outages, internet outages, or changing Wi-Fi routers may cause the air purifier to go offline.
If your problem is not listed, please contact Customer Support (see page 26).
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT – PART 15
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating
instructions for satisfying RF exposure compliance. To maintain compliance
with FCC RF exposure compliance requirements, please follow operation
instructions as documented in this manual. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20
cm between the radiator and your body. The availability of some specific
channels and/or operational frequency bands are country dependent and are
firmware programmed at the factory to match the intended destination. The
firmware setting is not accessible by the end user.
FCC SDOC SUPPLIER’S DECLARATION OF CONFORMITY
Arovast Corporation hereby declares that this equipment is in compliance with
the FCC requirements. The declaration of conformity may be consulted in the
support section of our website, accessible from
www.levoit.com
WARRANTY INFORMATION
Product Name | Vital 100S Smart True HEPA Air Purifier |
---|---|
Model | LAP-V102S-WUS |
Date of Purchase | |
Order ID |
Terms & Policy
- Arovast Corporation (“Arovast”) warrants this product to the original purchaser to be free from defects in material and workmanship, under normal use and conditions, for a period of 2 years from the date of original purchase.
- Arovast agrees, at our option during the warranty period, to repair any defect in material or workmanship or furnish an equal product in exchange without charge, subject to verification of the defect or malfunction and proof of the date of purchase.
There is no other express warranty. This warranty does not apply
- If the product has been modified from its original condition;
- If the product has not been used in accordance with directions and instructions in the user manual;
- To damages or defects caused by accident, abuse, misuse or improper or inadequate maintenance;
- To damages or defects caused by service or repair of the product performed by an unauthorized service provider or by anyone other than Arovast;
- To damages or defects occurring during commercial use, rental use, or any use for which the product is not intended;
- To damages or defects exceeding the cost of the product.
Arovast will not be liable for indirect, incidental, or consequential damages
in connection with the use of the product covered by this warranty.
This warranty extends only to the original consumer purchaser of the product
and is not transferable to any subsequent owner of the product regardless of
whether the product is transferred during the specified term of the warranty.
This warranty does not extend to products purchased from unauthorized sellers.
Arovast’s warranty extends only to products purchased from authorized sellers
that are subject to Arovast’s quality controls and have agreed to follow its
quality controls.
All implied warranties are limited to the period of this limited warranty.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
- If you discover that your product is defective within the specified warranty period, please contact Customer Support via support@levoit.com. DO NOT dispose of your product before contacting us. Once our Customer Support
- Team has approved your request, please return the product with a copy of the invoice and order ID.
- Every Levoit product automatically includes a 2-year warranty. To make the customer support process quick and easy, register your product online at www.levoit.com/warranty.
This warranty is made by
- Arovast Corporation
- 1202 N. Miller St., Suite A
- Anaheim, CA 92806
CUSTOMER SUPPORT
If you have any questions or concerns about your new product, please contact
our helpful Customer Support Team.
- Distributed by Arovast Corporation
- 1202 N. Miller St., Suite A
- Anaheim, CA 92806
- Email: support@levoit.com
- Toll-Free : 888-726-8520
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice and order ID ready before contacting Customer Support.
The energy efficiency of this ENERGY STAR certified model is measured based on a ratio between the model’s CADR for Smoke and the electrical energy it consumes, or CADR/Watt.
ATTRIBUTIONS
- Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
- Google, Android, and Google Play are trademarks of Google LLC.
- App Store® is a trademark of Apple Inc.
- Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
- iOS is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
- The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Arovast Corporation is under license. Other trademarks and trade names are those of their respective owners.
Read User Manual Online (PDF format)
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